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You’re in good hands COASTAL Blending & Packaging has over 80 years of experience in the blending, packaging and distributing of chemicals and related products. Let us be your partner to grow your business. This is what Coastal can offer: Operating from a modern 157,000 square foot facility 95,000 square foot warehouse space with over 6,000 RFID controlled pallet positions over 10 million liters of bulk liquid storage Intermodal Logistics & transloading Custom blending & flexible packaging options Material sourcing of unique dry and liquid products (Single Source Supplier Advantage)

For more information contact: Jaymie Paisley Business Development Representative Ph:(902)-465-7889 em:

COASTAL Blending & Packaging P.O. Box 1169 Saint John, NB E2L 4E6 Ph:(800)574-5823 Fx:(506)632-7001



W I N T E R • 2 0 1 0 Volume 22, Number 3



Prairie Region TransCAER - a huge success ..................................



Germany seizes big business in China – M. Fermont ......................


Wrapped for ripeness – J. Schwarcz......................................................


CACD student scholarships in honour of 2011 IYC ....................


Evaluating the safety of your hazmat carriers – P. Stevens ........


Communicating with young people – The Coaching Clinic ............


Vice-President David Luciani, Min-Chem Canada Inc.

A report on the 2010 Semi Annual Meeting – C. Campbell ............

Industry Canada - Chemicals Information – J. Margeson............

349 Davis Road, Unit A | Oakville, ON | L6J 2X2 Tel.: (905) 844-9140 | Fax: (905) 844-5706 | President Michael Staley, Brenntag Canada Inc.


Staring down the dreaded performance review – S. Byrne ......


22 24

Secretary Treasurer David Lloyd, Diversity Technologies Corp. Past President Rod Paterson, A. S. Paterson Company

Directors-at-Large David Ballantyne, Sodrox Chemicals Ltd. Kathie Taylor, Charles Tennant & Co. Willy St.Cyr, Univar Canada Ltd. Randy Bracewell, ClearTech Industries Inc. Jean-Francois Warlop, Quadra Chemicals Ltd. Frans des Tombe, Cognis Canada Corp.

Executive Director Cathy Campbell |

Manager, Communications & Member Services Catherine Wieckowska | Member Services Coordinator Jeanne Moon |

24 the


Editor Catherine Wieckowska



Mark Your




M E S S A G E ............................................

C A L E N D A R S ......................................

N E W S ............................................................

The Green

C H E M U N I T Y ......................................14


N E W S ..........................................................16

Design & Layout VZiON Designs Tel.: 416.712.2831 email |

Printer Pocket Press Printing 467 Speers Road, Unit 14 Oakville, ON L6K 3S4

Direct news releases, new product releases, professional staff changes, etc., to the Editor at CACD offices at the address above The Chemunicator is published 3 times a year.

Advertising Sales Catherine Wieckowska e-mail: | Phone: (905) 844-9140

Copyright 2010 by Canadian Association of Chemical Distributors. All rights reserved.

Note: CACD does not approve, endorse or promote, nor does it assume any responsibilities for damages arising from the use of the products, services and technologies mentioned or advertised in the Chemunicator

Responsible Distribution ~ Our Commitment ~

CACD assumes no liability for errors, omissions or inaccurate information in the articles, advertisements, and/or accuracy of information provided by writers, authors or vendors. Responsible Distribution is a registered trademark of the Canadian Association of Chemical Distributors.

W I N T E R • 2 0 0 6


President CACD



Hello to all of our members, supplier partners, and industry associates. This is my first column as president of CACD and I am looking forward to many more. As of November 3rd, your new executive group of the Board is:

CACD and the advancement of Responsible Distribution.” Thanks to Croda for allowing her to be in Ottawa working for industry.

Vice President – David Luciani, Min-Chem Canada Inc.

Michael Staley, President, CACD

Next year will be a busy one at your association. Let’s hope it is a busy one for our Canadian industries as well. On behalf of the Board of Directors, happy holidays and best wishes for a healthy and prosperous 2011!

President – Mike Staley, Brenntag Canada Inc.

Michael Staley


Secretary Treasurer – David Lloyd, Diversity Technologies

Thank You to our 2010 Semi Annual Meeting Sponsors

Past President – Rod Paterson, A.S. Paterson Co. Ltd.

Gold Sponsors

This change occurred since Tony Craske, my predecessor, is taking a hiatus from the industry and has therefore resigned his presidency of CACD. Many thanks to Tony for his support of CACD and his efforts to ensure our association continues to prosper and grow. Over the course of the past year, this Board has taken on a few new initiatives, such as re-branding and scholarships. At the same time maintaining those already in existence, such as You Be The Chemist, tdger and governance. One of the most significant new issues, concerns the CACD brand. After review of the Strategic Plan in January, it became apparent that the Association needed to re-brand itself to meet the goals of our members and supplier partners. Along with this initiative, we are reviewing all aspects of the association, including the marketing of Responsible Distribution®.

Bronze Sponsors

CACD’s 25th anniversary is occurring 2011. We have chosen to celebrate this milestone in Newfoundland! Your Association remains strong, thanks to the selfless efforts given by over 35 companies (members and supplier partners), who have representation on CACD’s nine committees. We are proud to announce a new committee has recently been formed, expanding the benefits CACD provides to its members. It is the Scholarship Committee, chaired by Willy St. Cyr, Vice President at Univar Canada. In recognition of International Year of Chemistry 2011 (, the Board is offering five $1,000 scholarships for children of member company employees. The children have to be enrolled in the sciences at a college or university to be eligible. CACD is putting these scholarships in place to promote and protect the future of the industry.

Peter Jobling, past president has just handed over the chairmanship of the “You Be the Chemist” Committee to Steve Jones, Vice President at Brenntag Canada. Peter was the driving force behind getting the program online and taking it to a new level. We are grateful for his many contributions to CACD.

4 / 2 / .4 / . / 24 (

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Teena Warrin of Croda Canada was the recipient of the prestigious “President’s Award” at the semi annual meeting. The Award is given “in recognition of unique and outstanding contributions to


W I N T E R • 2 0 1 0



D U Bonjour à tous nos membres, partenaires fournisseurs et associés de l'industrie. C'est ma première chronique en tant que président de l’ACDPC et je me réjouis à l’idée d’en rédiger beaucoup d'autres. En date du 3 novembre, votre nouveau conseil d’administration est composé de :

Michael Staley President CACD

L'année prochaine sera une année très occupée pour votre association. Espérons que cela sera également une année très occupée pour nos industries canadiennes. Au nom du conseil d'administration, joyeuses fêtes et meilleurs vœux 2011, pour une année en santé et prospère !

Michael Staley, Président, ACDPC

Président - Mike Staley, Brenntag Canada Inc Vice-président – David Luciani, Min-Chem Canada Inc Secrétaire-trésorier - David Lloyd, Diversity Technologies Corp. Président sortant – Rod Paterson, A.S. Paterson Co. Ltd

Mark Your C

Ce changement est intervenu depuis que Tony Craske, mon prédécesseur, a pris une pause de l'industrie et a donc démissionné de sa présidence de l’ACDPC. Un grand merci à Tony pour son soutien et ses efforts pour assurer que notre association continue de prospérer et de croître.


CACD 25th Annual Meeting June 15th - 17th, 2011 St. John's, NF

Au cours de la dernière année, le conseil d’administration a pris quelques initiatives nouvelles en ce qui concerne le changement d’image de marque et les bourses d’études. Par ailleurs, nous avons maintenu les bourses d’études existantes, telles que « Devenez chimiste », « tdger » et la gouvernance. L'une des questions les plus importantes quant à nos préoccupations est l’image de marque de l’ACDPC. Après un examen du plan stratégique en janvier, il est apparu clair que l'association avait besoin de refaire son image de marque pour atteindre les objectifs de nos membres et partenaires fournisseurs. Avec cette initiative, nous passons en revue tous les aspects de l'association, y compris la commercialisation de la Distribution Responsable ®.

CACD 26th Annual Meeting June 6th - 8th, 2012 Whistler, BC

CACD 2011 Semi Annual Meeting October 25th – 26th, 2011 (Please note new timeframe)

Le 25e anniversaire de l’ACDPC aura lieu en 2011. Nous avons choisi de célébrer cet événement à Terre-Neuve ! Votre association reste forte, grâce aux efforts fournis par plus de 35 entreprises (membres et partenaires fournisseurs), qui ont une représentation sur neuf comités de l’ACDPC. Nous sommes fiers d'annoncer la création d’un nouveau comité, afin d’élargir les avantages que l’ACDPC offre à ses membres. Il s’agit du Comité des bourses d'études, présidé par Willy Saint-Cyr, vice-président d'Univar Canada. En l’honneur de « l'Année internationale de la chimie 2011 » (, le Conseil d’administration offre cinq bourses de 1000 $ pour les enfants d’employés des entreprises membres de l’ACDPC. Les enfants doivent être inscrits en sciences dans un collège ou une université pour être admissibles. L’ACDPC offre ces bourses afin de promouvoir et protéger l'avenir de l'industrie.

Committee Meetings (tentative):

Board Meeting Dates 2011 February 2nd, 2011 at 1:00 pm April 5th, 2011 at 9:00 am June 15th, 2011 at 8:00 am September 20th, 2011 at 1:00 pm October 25th, 2011 at 8:00 am OLC December 15th, 2010 (All meetings begin at 9:30am)

Peter Jobling, ancien président de l’ACDPC, vient de remettre la présidence du comité « Devenez chimiste » à Steve Jones, viceprésident de Brenntag Canada. Peter était la force motrice de la mise en ligne du programme et son innovation. Nous sommes reconnaissants envers ses nombreuses contributions à l’ACDPC.

RAC December 7th, 2010 (all meetings begin at 9:30am)

RDC December 9th, 2010 (All meetings begin at 10:00am)

Teena Warrin de Croda Canada a été la récipiendaire du prestigieux "Prix du président" remis lors de la réunion semi-annuelle. Le Prix est décerné « en reconnaissance des contributions uniques et exceptionnelles à l’ACDPC et à l’avancement de la Distribution Responsable. » Merci à Croda de lui permettre d'être à Ottawa afin de travailler pour l'industrie.

Western Chapter December 2nd, 2010 Vancouver, BC



Tony Craske receives past president’s award from Mike Staley, Brenntag Canada / CACD President.

A full house for presentation given by Mr. Dan Bastien of Environment Canada.


Teena Warrin / Croda Canada, receives the 2010 President’s Award.

Gerry Moss of Ashland Canada presented on his Company’s “Zero Incident Culture.” Gerry spoke to the elements of the program, which are: leadership, employee involvement, hazard recognition & control, monitoring, measuring and correcting findings. “Ashland’s senior management team endorses the program, which is why it is successful”, said Gerry.

This year’s semi annual meeting had something for everyone, including children. November 3rd was “Bring Your Child To Work Day” and CACD had two grade nine students in attendance at the meeting. This brought a new perspective to the meeting that had not occurred before. I think it’s fair to say that these two kids will see the chemical industry in a new light. Thanks to Karl Borkhoff and Ellen Fraser, for making the meeting even better.

The afternoon sessions ended with a media presentation by Allan Bonner of Bonner Communications, who teaches the SOCKO® system, which stands for Strategic Overriding Communications and Knowledge Objectives. Allan entertained the group with some video clips on how not to behave in the media.

Paul Jaworski of Andicor Specialty Chemicals, chair of the Regulatory Affairs Committee opened the meeting with comments on the importance of regulations and that it is instrumental to have a good program in place to keep up with the multitude of regs in the chemical industry’s world. Dan Bastien of Environment Canada updated the meeting on the nuances of some of the changes over the past year and what can be expected in the near future. Dan previously worked in industry and has fifteen years at EC. He is able to deliver his message with a little humour, which we welcome in the regulatory world.

At dinner that evening, Catherine Crozier of Crozier Consulting spoke to the importance of brand and why it is important to organizations, companies, and countries. She noted three reasons that a strong brand is important 1) to grow your business, 2) to engage employees and stakeholders, and 3) to build and defend the leadership. She spoke to the value in the audience recognizing a brand and what it stands for. Catherine noted that a study was conducted on twenty five leading brands in twenty five product categories in 1983. The results proved that twenty of the same twenty five brands were still the leaders in their categories 25 years later.

Jim Bird of Univar Canada, responsible for TDG Regulations at CACD gave a brief talk on amendments coming to the TDG regs. He spoke to the ones of specific concern to CACD’s members. Jim spoke on the good working relationship CACD has with Transport Canada. He sits on the Multi Association Council for TDG regulations for CACD. Jim informed the group that he and Cathy Campbell had an open discussion with Marie-France Dagenais, Director General at TC. Responsible Distribution and industry initiatives were discussed at length.

Following the brand presentation, Tony Craske, past president of CACD was given his award of appreciation for being the president and leading CACD for the last eighteen months. In Tony’s tenure as president, the board began many initiatives, including the re-branding of the association.

Teena Warrin of Croda Canada gave a brief synopsis on the status and challenges of products that were FDA regulated in the past. Teena spoke to the successes and what industry will be up against in the future. Later that evening, Teena was awarded the prestigious “President’s Award” by Mike Staley of Brenntag Canada, president of CACD. Teena was recognized for “unique and outstanding contributions to CACD and Responsible Distribution.” Teena is the thirteenth award winner of the President’s Award in CACD’s twenty-four years.

Thursday opened with a talk by Sonia Byrne, a business and life coach experienced in human resources. Sonia’s experience in the chemical industry was reflected in her presentation, as she spoke to the many nuances that face industry in the human resources department. Her topic was the new Bill 168 in Ontario for Violence and Harassment in the Workplace. Sonia suggested that in place of discomfort, it is wise for companies to embrace this opportunity of change, similar to a health and


W I N T E R • 2 0 1 0

- Cathy Campbell, Executive Director

and gave real examples of why security is a priority in the times we are living in. As of September 2010, there are 10,000 voluntary companies enrolled in the C-TPAT program. This presentation was a real eye-opener.

safety program. Please review Sonia’s presentation on the CACD website in the member section. She has spoke to CACD in the past and is a supplier partner in the association.

Antonio (Tony) Turco of Blake Cassels presented on trade secrets and how to protect your intellectual property. Tony’s talk reiterated the importance of a contract for employees, where is it clearly stated, who owns what. Be sure to note what is confidential when distributing any kind of information. Be clear and concise. You are entitled to confidentiality in all aspects of your business, including interactions with regulatory bodies.

Insurance is a constant part of the chemical distributor’s daily operations, but not much thought is given to the directors and officers liability portion of a Company’s insurance plan. Peter Bryant a partner at Jones Brown (supplier partner) gave an overview of the many reasons why it is imperative to have good D & O insurance in place and what the current insurance market looks like.

Throughout the meeting, the CACD committee chairs presented their achievements, goals for 2011 and information to the delegation. Please visit the CACD website member section for a copy of the presentations. Thanks to the committee chairs for all they do and to their companies for allowing them to work on behalf of the industry. Peter Jobling of Cambrian Chemicals and past president of CACD retired from chairmanship of the YBTC Committee and was awarded for his term as chair. Steve Jones of Brenntag Canada has agreed to take on the role as chair of the committee going forward. Please see below for committee chair listing.

Jim Quick president at the Canadian Paint & Coatings Association (CPCA) spoke to the ‘green economy’ and whether it is a green world. Jim said “green contributes to the economy, and will become a sub-set, but will not drive the economy.” All governments are racing to put sustainable plans in place. Jim told CACD’s meeting that it is important to understand the position that the government is taking. Natural Resource Canada’s senior inspector of explosives Viviane Dewyse spoke on the areas that will be updated / revised in the precursor regulations in the New Year. Much of the regulation will be modernized in this process. She asked the members of CACD to send comments and suggestions on how to deal with the non-members of the association. NR Can would like to reach out to those companies. Ms. Dewyse asked if she could participate in the security initiative that the Responsible Distribution Committee will be addressing in 2011, (after hearing Bernie Cook’s, chair of RDC plea for volunteers).

The meeting ended with a presentation from Allan Bonner titled and the theme of the meeting “Crisis – Are You The Headline?” It was an interactive session based on a true occurrence. Good learning for all.

The meeting was a success in large part due to the sponsorships given to CACD this year. Thank You to our 2010 SAM sponsors!!! The meeting was well-attended and has received high marks for value in the survey sent to the attendees. Without participation and feedback for continual improvement, advancements wouldn’t be possible. CACD is grateful for your input and time at the meeting.

The United States has been one of the factors that have driven much of the changes to Canada’s regulations. To that end, Mark Isaacson, supervisor supply chain security specialist at the Buffalo C-TPAT office spoke on the program and its benefits to those enrolled. His presentation was informative Name


Committee (in alpha order)


Diversity Technologies


Greg Ayres

Sodrox Chemicals


Jean Duclos

Quarda Chemicals

Financial Reporting

Lise Descoteaux

Unipex Solutions

Montreal Chapter

Joe Caponio

Bayer Inc.

Operations & Logistics

Denis Hamel

Champion Technologies

PTMAA sub-committee

Paul Jaworski

Andicor Specialty Chemicals

Regulatory Affairs

Bernie Cook

Brenntag Canada

Responsible Distribution

Jim Bird

Univar Canada

Western Chapter /

Steve Jones

Brenntag Canada

You be the Chemist







when selling to energy companies in Canada,” said Mike Staley, President of Brenntag Canada Inc. “We continually strive to provide our customers with innovative and comprehensive gas treatment solutions based on novel approaches.”

Canadian Transportation & Logistics has awarded Armbro Transport the Carrier & Shipper of Choice Awards.

Brenntag is currently a distributor for various BASF groups. “We are extremely pleased to be entering into this partnership with Brenntag Canada, who we know will enhance our efforts in the gas sector in Canada,” said Frank Bergonzi, Director, BASF Corporate Distribution, North America.

Carriers are presented with this particularly prestigious award “Carrier of Choice”, if they have demonstrated the consistency necessary to attain the highest levels of service by surpassing the industry benchmarks of excellence set in the Shipper’s Choice Awards Survey for a minimum of five consecutive years. This is a particularly difficult task because aside from having to maintain consistent excellence in their operations, carriers will have to meet a likely rising standard set by shippers from year to year while also responding to changing priorities. One of the carriers named to this elite club this year is Armbro Transport.

BASF’s extensive know-how in the areas of natural gas/liquefied natural gas (LNG), refineries/liquefied petroleum gas (LPG), syngas, ammonia and flue gas, combined with Brenntag’s marketing and sales teams, will provide customers the highest quality of products and services. BRENNTAG ANNOUNCES NEW DIESEL EXHAUST FLUID “PICK UP AND REPLACE” PROGRAM

Brenntag will offer users of DEF (Diesel Exhaust Fluid) a free service to pick up empty DEF totes (IBCs) from any previous supplier. Brenntag will offer a special price to replace the tote with TerraCair® Diesel Exhaust Fluid. By having a method to dispose of empty containers and receive a discount, the customer benefits in two ways.

Cracking the Shipper’s Choice club has always been a tough task for the nation’s motor carriers and it got no easier with the economic downturn. Consider that while on-time performance remained a top priority for purchasers of LTL transportation, customer service and competitive pricing were next and were considered to be of almost equal worth. And customer service expectations, a tougher task to pull off when a fleet is trying to shrink its capacity and workforce, were the highest for LTL carriers than any other mode.

As the demand for Diesel Exhaust Fluid grows, so does the concern for disposal of used containers, this program will relieve customers of the burden of disposal who often must pay to have the empty totes removed.



Brenntag Canada is pleased to announce that their facility in Cornwall, Ontario recently achieved 17 years “no lost time” accident status. This plant site packages and distributes compressed gases such as chlorine. Brian MacDonald, Site Manager and his team, can be proud of their achievement and are to be congratulated for their dedication to not only their personal health and well being, but for providing continuous uninterrupted service to their customers.

On August 18th 2010 the NACD presented Brenntag North America with the Responsible Distribution Excellence Award at the Operations Seminar and Trade Show (OPSEM) in Austin Texas for demonstrating outstanding performance in its Responsible Distribution program. Brenntag North America has been a member of the NACD for 25 years. BASF APPOINTS BRENNTAG CANADA EXCLUSIVE DISTRIBUTOR FOR GAS TREATMENT PRODUCTS

BASF Corporation has entered into an agreement with Brenntag Canada Inc. to serve as the exclusive distributor for BASF’s Gas Treatment and Technology Solutions in Canada, effective Sept.1, 2010. A well-known distributor of products used in the oil and gas industry, Brenntag Canada also services customers in the pulp and paper, water care, mining, agriculture, food and beverage, pharmaceutical, personal care, and paint and coatings industries. BASF’s Gas Treatment and Technology Solutions perform a vital role in the removal of greenhouse gases, and the preparation of natural gas, ammonia, and refined oil products for the consumer.

In addition to this safety achievement, we are also celebrating six employees at the Cornwall site who have achieved in excess of 30 years of service this year. This type of commitment and dedication to the job is the reason why this site has been able to attain this significant safety milestone.

“BASF’s leading technologies and focus on innovation provides Brenntag with a more comprehensive portfolio and services


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Florham Park, N.J. – Oct. 25, 2010 – Datacor, Inc., the leading developer and provider of ERP software solutions for chemical distributors and manufacturers serving the adhesive and sealant, oil and lubricant, specialty and fine chemical, water technologies, janitorial and sanitation, and paintings and coatings industries, announces the release of Chempax C/S 2010, the latest version of Chempax C/S which features a highly customizable interface using best of class graphical controls.

MBOT (Mississauga Board of Trade) recognized Fielding demonstrating a significant proactive commitment to implementing “green” business processes, so that the environment and its natural resources are better off because of their company’s products, services or investments.

The Deloitte award, presented to Fielding, recognizes Canada's leading GreenTech companies, including any technology that promotes a more efficient use and re-use of the earth's resources in industrial production and consumption.

Chempax C/S 2010 supports the ultimate in personalization by allowing users to customize multiple, interrelated panels and grids so the information users need to complete daily tasks is viewable immediately. Chempax C/S 2010 improves the enduser experience by increasing productivity, functionality and efficiency of daily tasks.


“Chempax C/S 2010 represents an exciting step forward in user interface enhancements with a high degree of personalization to suit the individual user,” said Sean O’Donnell, Datacor President. “This ability enables our users to access information with more speed and accuracy to maximize job performance, output and ROI.”

New Look, Same Great Company

Niagara Falls, NY --- ICC The Compliance Center Inc. is launching a new dynamic look. While we continue to grow and improve, our commitment to provide you with quality compliance products and services at competitive prices remains our top priority.

Datacor, Inc., is recognized for practical software that enhances operations for more than 600 process manufacturers and distributors. Backed by nearly 30 years of experience in the chemical and process industries, Datacor creates advanced technology, raises productivity and drives profitability.

We have grown and evolved over the past 25 years. Our vision is to become the recognized North American industry expert and provider for transportation, health and safety compliance products and consulting services. “Careful and consistent implementation of the new Logo and Branding Guidelines will go a long way towards creating a distinct visual culture for ICC,” says senior graphic designer Paul Panfalone, who developed the concept for the new look. “We are focused on reaching our vision, and feel that this new look will ultimately solidify our image as the industry leader in hazmat compliance,” says Karrie Ishmael, Director of Marketing for ICC The Compliance Center.


In September 2010, Dempsey Corporation hosted their second successful technical seminar on Plastics Additives. Expert speakers included Joe Fay & Greg Kalscheur of BASF, Peter Schroeck of Reedy, Bob Schoppe of Silberline, Giuliano Muccin of Lanxess and Alex Vignini of BYK. This all-day event, held in both Toronto & Montréal, attracted 42 companies in the plastics industry. In June of 2010, Dempsey Corporation held a Graphic Arts seminar with speakers from BASF, BYK & Silberline, travelling to Vancouver, Toronto & Montréal.

ICC The Compliance Center specializes in hazardous materials/dangerous goods transportation, health and safety consulting, plus label printing for chemical, paint and coatings, automotive, and many more industries. We offer a wide range of transportation accessories and supplies, along with regulatory services and training. Contact our friendly customer relations department for more information. Stay in compliance; avoid costly penalties and fines by booking your training today. We are your global hazmat solution.

Dempsey Corporation is a family-owned, full-service distributor of specialty additives with locations in Toronto, Montréal and Vancouver. Please contact them for your specialty chemical needs & questions. 1-800-268-6798.

For more information: Contact: ICC The Compliance Center Inc. 888.442.9628

Dempsey Corporation hopes to see you at one of their upcoming technical seminars: Coatings: June 2011 Graphic Arts: June 2012 Plastics: September 2012 Kera Pesall, Sales Coordinator of Dempsey Corporation







Atlantic Canadian market and beyond with intermodal logistics expertise and trans-loading capabilities. Multiple blending, package manufacturing, and production lines, 95,000 square foot warehouse space with over 6,000 RFID monitored pallet positions, and over 10 million liters of bulk liquid storage provides the capacity and flexibility customer’s demand.

COASTAL Blending & Packaging has over 80 years of experience with blending, packaging, and distributing chemicals and related products, but more importantly a proven track record of exceeding customer expectations through collaboration and service excellence.

The COASTAL advantage. COASTAL Blending & Packaging provides warehousing and logistic services. We have a long history of building successful relationships with partners for sourcing unique liquid and dry chemicals as a single source supplier. Having a facility in close proximity to the market provides local contact for customers. COASTAL also offers field sales support services for partners looking to increase their sales in Atlantic Canada.

COASTAL does more than lubricants. While COASTAL Blending & Packaging has traditionally been known as a manufacturer of Irving, Cobra, and private label branded lubricant products we have extensive experience handling an assortment of chemical products including solvents, glycols, and commodity chemicals. As part of the Irving group of companies, COASTAL Blending & Packaging has real world experience servicing the needs of a diverse product portfolio for the most demanding clients.

We have a long history of building successful partnerships. Let us be your partner. COASTAL Blending & Packaging 800-574-5823

The COASTAL offer. Operating from a modern 157,000 square foot facility in Saint John, New Brunswick, COASTAL Blending & Packaging is strategically located to service the

New Legislation Affects CACD Members! The Government of Ontario has passed legislation that affects almost all businesses in the province. Many private businesses in Ontario are only now becoming aware of their mandatory responsibilities under the ‘Accessibility for Ontarians with Disabilities Act’ (AODA)

What happens if I don’t comply by the deadline? Penalties for non-compliance can include maximum fines of $100,000 per day per organization (Accessibility for Ontarians with Disabilities Act; Article 37)

What is the Accessibility for Ontarians with Disabilities Act? A piece of legislation passed in Ontario in 2005 with the purpose to achieve accessibility for Ontarians with disabilities through the development of five accessibility standards. The first standard, the Customer Service Standard, Ontario Regulation 429/07, came into effect on January 1, 2008.

The vpi Suite of Solutions: Compliance Training & Consulting vpi has two decades of experience collaborating with and assisting persons with disabilities, as well as an impressive track record of providing AODA Customer Service Standard training to public and private organizations. Depending on your unique needs we will explain the legislation, help you to understand how the compliance requirements affect your organization, and lead you through the training and implementation you need to be fully compliant.

What does this mean for my business? Businesses and other organizations that provide goods and services to people in Ontario must meet the legal requirements of the standard by January 1, 2012, including having in place appropriate policies and procedures and ensuring all staff receive disability specific customer service training. This includes all providers of goods or services with at least one employee in Ontario. This applies to all businesses in Ontario, not simply those who directly interact with the public.

vpi’s compliance solutions form part of our full-cycle talent management and human resource solutions. For additional information on AODA or our other human resource services please contact Corey Scott @ 905-624-3353 or toll-free @ 1-888-336-9500. John Margeson


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  ÿ   ÿ 




t’s alive! The banana’s alive! So is the broccoli and the asparagus and the melon! A new horror movie? No. But real life horror for fruit and vegetable marketers. Such produce contains living cells which continue to “respire” even after picking, inhaling oxygen and exhaling carbon dioxide and water. During respiration, which is exactly the opposite of photosynthesis, oxygen reacts with stored glucose, and provides the energy needed to fuel the reactions we interpret as “ripening.” Complex starches are broken down to simple sugars, acidic compounds are reduced, the texture is softened and the colours that signal ripening appear. Because respiration continues after harvest, fruits and vegetables can be picked unripe, and allowed to ripen before reaching the consumer. Were they to be picked when already ripe, they would be overripe, or spoiled, by the time we get to taste them. So, there is a delicate balance here. Not enough respiration during transit is a problem, as is too much. A great deal of scientific effort has been expended to ensure that produce reaches us in an optimal state, especially with all the emphasis these days on eating more fruits and vegetables. This means attempting to control

respiration rates in transit, an incredibly complex business. Commonly, produce is shipped packed in a polyethylene bag inside a cardboard box. The plastic keeps moisture in and bugs out. As respiration proceeds, oxygen is consumed, and as less and less oxygen becomes available, the rate of respiration drops. This is actually desirable because it prevents premature ripening. But if the oxygen level drops too low, and carbon dioxide levels rise too high, other problems appear. Too much carbon dioxide can damage produce, and too little oxygen can allow anaerobic microbes (those that do not require oxygen) to proliferate. However, since polyethylene is not impervious to the passage of gases, some carbon dioxide can escape and some of the oxygen that has been used up can be replenished from the surrounding air. All is well, as long as respiration rates are modest, which is the case when the temperature is reasonably low. But if the temperature goes up, so does the rate of respiration, and oxygen extinction inside the plastic bag becomes a possibility. What is needed is some sort of packaging that allows a greater passage of gases as the temperature increases. If such a material were available, then the greater oxygen requirements of the respiring broccoli could be met by oxygen from the air, and any excess carbon dioxide could readily escape. Quite a challenge! Chemical ingenuity has, however, risen to the occasion in the form of a special acrylic polymer with side chains that melt and solidify in response to temperature. As the side chain components melt, gas permeation increases dramatically! The idea is to place a film of this material over a window cut in the polyethylene bag, allowing for automatic oxygen entry and carbon dioxide exit according to the prevailing temperature. An excellent example of one of the many chemical advances about which the general public is unlikely to hear, but from which it is likely to benefit! Extending the freshness of broccoli, asparagus, cherries, bananas, blueberries and melons allows for the delivery of higher quality produce to the consumer and increased consumption of some of the healthiest components of our diet. But there's another player in the ripening game. While respiration provides the energy needed for all the reactions involved in ripening, it is ethylene that sets these reactions in motion. Although this gas was only

identified as a plant hormone in 1934, stimulation of ripening by triggering ethylene production dates back to ancient Egypt, albeit without recognition of what was actually happening. Back then fig growers noted that placing an overripe or physically damaged fig in a basket of unripe figs would hasten ripening. An explanation was not found until the twentieth century when lemon growers discovered that green fruit would quickly ripen when placed in a shed with a kerosene heater, but not with any other kind of heater. Ethylene gas given off by the burning kerosene was determined to be the key to ripening! Before long it became clear that ripe or damaged fruit also releases ethylene, which is the reason that green bananas can be readily ripened by placing them in a bag with a ripe tomato. Excessive ethylene released by produce during transport is a huge problem. That's why one rotten apple really does spoil the whole barrel! To prevent this, ethylene has to be removed from the environment as efficiently as possible. Once more, chemistry to the rescue! Ethylene scavengers are big business, grossing some $120 million a year. The market leader is potassium permanganate, immobilized on an inert mineral support such as silica or alumina, and packed into tubes or sachets that can be placed anywhere produce is stored. Any first year organic chemistry student should recognize what is happening: ethylene reacts with permanganate to produce acetic acid and ethanol. Other technologies are also available. Activated carbon, the same substance used in water and air filters, can also adsorb ethylene. And then there are the zeolites, various aluminosilicate minerals found mostly in volcanic rocks. They're riddled with microscopic pores that can trap a variety of molecules, such as ethylene. Not only are zeolites used to scavenge ethylene in commercial storage facilities, they can be ground to a fine powder and embedded in polyethylene bags or containers that are sold to consumers for home use. Obviously “active” packaging involves a lot of savvy chemistry. ACCN

Joe Schwarcz is the director of McGill University’s Office for Science and Society.

Want to share your thoughts on this article? Write to us at



Taken from the ACCN Magazine





Vijay Dhanraj has joined Brenntag Canada as the National Product Manager, Food and Fine Ingredients. Vijay’s strong commercial sales and management skills and knowledge of supplier and product management will allow him to provide leadership and strategic direction on all industry initiatives; to further grow the food and fine ingredient market segment. In addition to his wealth of experience, Vijay holds a B.Sc in Biochemistry Food Chemistry and B.A Commerce. Richard Sutcliffe joined the Midwest team as Sales Manager in September. His experience in the areas of customer service, sales management and production/logistics planning will be a significant contribution to the team.

Les Alberts joined the Alberta organization in the role of Technical Service Manager, Process Chemicals in October. Les’ background and extensive experience will add valuable expertise to our technical team and the challenges and opportunities faced in this industry sector. Dave Kwas was promoted to Manager, Corporate Accounts and will now lead a combined Production and Process Corporate Accounts team. CTC IS PROUD TO ANNOUNCE THE HIRE OF TONY CHAN

It is with great pleasure that I announce that Tony Chan has joined the Charles Tennant Team as National Sales Manager for the CSP Distribution Division. Tony brings with him several years of chemical distribution and managerial experience. Tony will be responsible for the day to day sales operations in Canada and will report directly to the Senior V-P, Sales and Marketing.



Chantal Marceau has been hired as a Personal Care Sales Representative with Unipex Solutions Canada.

Chantal began her career in 1986, as a Sales Representative in the Cosmetics & Pharmaceutical sector with Cercan Inc., (an agent for BASF). In 1990, Ms. Marceau was employed as a Territory Manager for EMD Canada, Pigments Division, Cosmetics and Industrial, where she developed the Pearlescent pigment business.

In 2002, Chantal was employed as a Technical Sales Representative - Fine Ingredients Division, with St-Lawrence Chemical (later purchased by Brenntag Canada Inc.), specializing in the cosmetic industry and finally as an Account Manager in the Quebec Region. UNIVAR CANADA LTD. IS PLEASED TO ANNOUNCE THE FOLLOWING APPOINTMENTS EFFECTIVE JANUARY 1, 2011:

Mike Hildebrand – Vice President, Human Resources, Canada Mike brings nearly 20 years of experience with Univar Canada into this role, having started in 1991 in Customer Service in Calgary, Sales and Sales Management in Edmonton, and most recently, as General Manager for Alberta. Gerald Briand – Vice President, Sales, Canada Gerald brings over 30 years of experience with Univar Canada, having started his career in 1980 with Bate Chemical (a Harcros company, subsequently purchased by Univar Canada), and working in Sales, Sales Management, and most recently, General Manager for Ontario. CACD IS PROUD TO ANNOUNCE JEANNE MOON HAS ACCEPTED ROLE AS MEMBER SERVICES COORDINATOR


Business Awards of Excellence - Business Person of the Year awarded to Ellen McGregor, President and CEO of Fielding, by MBOT (Mississauga Board of Trade), outstanding individual who has best demonstrated exceptional leadership and vision. Her efforts bring sustained benefits to her organization for employees, customers, suppliers, stakeholders and the community.


Please join us in welcoming Jeanne to the CACD family! MD


Rates as low as $90 / 60 days Industry focused Easily accessible For details, please visit (found under member benefits)




EVALUATING THE SAFETY OF YOUR CHEMICAL AND HAZMAT CARRIERS By Paul Stevens, DSN Chemical Transportation Carrier selection is often one of the most difficult tasks for a logistics manager. There is a constant battle not only between cost and quality, but also, safety. The purpose of this article is to offer some advice and guidance on how to evaluate the safety of your Chemical and Hazmat Carriers.

2. Insurance. Most people are not aware that there are statutory minimums for insurance coverage in order to obtain/maintain your Motor Carrier license. A summary is listed below:

• For Vehicles with a Gross Vehicle Weight Rating (GVWR) of 10,000 pounds or more:

Why should you evaluate the safety of your chemical and hazmat carriers?

$750,000 for General Commodities (non-hazardous)

1. It is the right thing to do. The vast majority of companies I’ve worked with in the chemical industry are excellent corporate citizens. They understand that they can influence the impact of their company on society, the environment, and the safety of general public. The right thing to do is to make sure that each trucking company that moves a chemical shipment has the same safety ethic and has qualified people to handle chemicals and dangerous goods properly.

$1 Million for hazardous except class A & B explosives

$5 Million Class A & B explosives, Hazardous materials transported in specified capacities in tanks or hoppers (generally bulk shipments) and/or any quantity of hazardous materials as specified in 49 CFR 173.403 of the Federal Motor Carrier Regulations.

2. Due diligence. It’s amazing that the threat of lawsuits should be a reason for motivating people to do the right thing. However, in today’s World, it is a major consideration. There have been some major suits filed in the U.S., where the shipper and the logistics company got dragged into court for the choice of carrier on their shipment. It just so happened that the truck driver got into a major accident and not surprisingly, had a poor safety record. The shipper and the logistics company couldn’t show due diligence in their choice of carrier. This particular case was settled out of court, but the risk is real.

• For vehicles with a Gross Weight Rating (GVWR) of less than 10,000 pounds:

$300,000 for general commodities except any materials listed below.

$5 Million Any quantity of Class A or B explosives, for any quantity of Poison Gas (Poison A) or highway route controlled quantity of radioactive materials.

Common Carriers: Must carry minimum liability as listed above plus $10,000 cargo insurance.

3. Risk Reduction. Insurance these days seems to be getting more expensive by the minute. If you can show your insurance adjustor a system of reducing risk and evaluating the safety of your carriers, it may result in lower premiums.

Broker Authority: Brokers must maintain a surety bond or trust fund in the amount of $10,000.

In addition, you should check on cargo liability. How much coverage do they have and what is the deductible?

4. Cost Reduction. Even a small spill or leak can cost thousands of dollars to clean up, not to mention the bad press and PR. In this light, saving $50 bucks on a shipment in the rate seems like a poor decision. Long-term cost reductions can be seen in reduced incidents, spills and cleanup if properly trained, managed and experienced carriers are used to move your chemical shipments.

3. Policies and Procedures. You should have a standard practice of evaluating a carrier’s policies and procedures around safety. For example: • Does the carrier have a written security policy?

What should you be looking for in a Chemical and Hazmat Carrier?

• Can they provide WSIB Clearance Certificates (if based in Ontario)?

1. Safersys Rating. will have an inspection and violation history for your carrier (assuming they are licensed for the US). This is a great website with a lot of excellent data on carriers including: years of operation, insurance, Out of Service Inspections, violations, accidents and any safety audits that have been done. Shortly, (hopefully before the end of 2010) CSA 2010 data and safety information should be made public. This is a new system to score and track the safety of carriers.

• Do they conduct background checks on drivers at the time of hire? • Does their driver training program include safety and security training?

• Do they have an accident investigation procedure in place? • Are drivers trained what to do in the event of a spill?


W I N T E R • 2 0 1 0 As a final thought, your carrier review process should be risk based. For example, you may choose to review a carrier’s safety fitness more often for carrier who moves your Class 6.1 shipments and less often for non-hazardous carriers. Keep in mind though that risk increases both with the material transported and the frequency. For example, a drum of Class 6.1 – Toxic that ships once per year would be less of a risk (ie: less need for a frequent safety review) than a daily truckload shipment of a Class 3 -Flammable Liquid, even though a Class 6.1 is a more dangerous material.

• Do they have a preventative maintenance program in place?

• Are they FAST, C-TPAT or PIP approved?

• Do they have a corporate safety policy?

• How do they track and handle violations for their drivers?

• Are all their drivers TDG trained? • Are their drivers WHMIS trained? • Do they have a texting policy?

ÉVALUATION DE LA SÉCURITÉ DE VOS TRANSPORTEURS DE PRODUITS CHIMIQUES ET DE MATIÈRES DANGEREUSES La sélection du transporteur est souvent l'une des tâches les plus difficiles pour un gestionnaire de la logistique. La bataille est constante, non seulement entre le coût et la qualité, mais aussi, avec la sécurité. L’objectif de cet article est d'offrir des conseils sur la façon d'évaluer la sécurité de vos transporteurs de produits chimiques et de matières dangereuses.

l'environnement et la sécurité du public en général. La bonne chose à faire est de s'assurer que chaque entreprise de camionnage qui déplace un chargement de produits chimiques partage cette même éthique de la sécurité et possède du personnel qualifié pour manipuler correctement des produits chimiques et de la marchandise dangereuse.

Pourquoi devriez-vous évaluer la sécurité de vos transporteurs de produits chimiques et de matières dangereuses?

2. Diligence raisonnable. Il est étonnant que la menace de poursuites judiciaires puisse être une raison pour motiver les gens à faire la bonne chose. Toutefois, dans le monde d'aujourd'hui, cela est une considération majeure. Il y a eu quelques grandes poursuites déposées aux États-Unis où l'expéditeur et la société de logistique ont été traînés devant les tribunaux pour le choix du transporteur de leur chargement. Il

1. C'est la bonne chose à faire. La grande majorité d’entreprises avec qui j'ai travaillée dans l'industrie chimique sont d’excellents citoyens corporatifs. Ils comprennent qu'ils peuvent influencer l'impact de leur entreprise sur la société,


T H E se trouve que le conducteur du camion a eu un accident majeur et voilà qui n’est pas surprenant, avait une mauvaise fiche de sécurité. L'expéditeur et la compagnie de logistique ne pouvaient pas faire preuve de diligence raisonnable dans leur choix de transporteur. Ce cas particulier a été réglé hors cour, mais le risque est réel.

3. Réduction des risques. Le coût des assurances ces jours-ci semble être de plus en plus cher à la minute. Si vous pouvez montrer à votre assureur un système de réduction des risques et d'évaluation de la sécurité de vos transporteurs, ceci pourrait entraîner une baisse des primes.

4. Réduction des coûts. Un petit déversement ou une petite fuite peuvent coûter des milliers de dollars à nettoyer, sans parler de la mauvaise presse et des relations publiques négatives. Dans cette optique, une économie de 50$ sur une expédition semble être une mauvaise décision. Une économie des coûts à long terme peut être observée dans la réduction des incidents, des déversements et du nettoyage si des transporteurs avec une formation adéquate, une bonne gestion et de l’expérience sont choisis pour le transport de vos produits chimiques. Que devriez-vous rechercher dans un transporteur de produits chimiques et de matières dangereuses?

1. Classement au Safersys. possède un historique des inspections et infractions de vos transporteurs (en supposant qu'ils sont autorisés pour les États-Unis). Il s'agit d'un très bon site Internet avec plusieurs excellentes données sur les transporteurs, y compris: le nombre d’années de fonctionnement, l'assurance, les inspections de mise hors service, les infractions, les accidents et les vérifications de sécurité qui ont été faites. D’ici peu de temps, (possiblement avant la fin de 2010) les données et informations de sécurité de CSA 2010 devraient être rendues publiques. Il s'agit d'un nouveau système d’évaluation et de suivi de la sécurité des transporteurs.

2. Assurance. La plupart des gens ne savent pas qu'il y a des minimums légaux pour la couverture d'assurance pour obtenir ou maintenir votre permis de transport routier. Voici un résumé: • Pour les véhicules avec un poids total autorisé en charge (P.T.A.C.) de 10,000 livres ou plus: 750.000 $ pour des produits généraux (non dangereux) 1 million $ pour les produits dangereux à l'exception des explosifs de classe A et B

5 millions $ explosifs de classe A et B, matières dangereuses transportées en quantités spécifiées dans les réservoirs ou trémies (chargement habituellement en vrac) ou les quantités de matières dangereuses telles que spécifiées dans la section 49 CFR 173.403 de la Loi fédérale sur les transports routiers. • Pour les véhicules ayant un poids total autorisé en charge (P.T.A.C.) de moins de 10,000 livres:

300.000 $ pour les produits généraux, sauf les matières énumérées ci-dessous.


5 millions $ pour toute quantité d’explosifs de la classe A ou B, pour n’importe quelle quantité de gaz toxique (poison A) ou de matières radioactives sous surveillance de contrôle routier.

Transporteurs de marchandises : doivent avoir une responsabilité minimum, telle qu'indiqué ci-dessus ainsi que 10 000 $ en assurance des marchandises.

Courtiers en douane agréés : Les courtiers doivent maintenir un cautionnement ou fonds d'affectation spéciale d'un montant de 10 000 $.

De plus, vous devriez vérifier la responsabilité des marchandises. Quel montant d'assurance ont-ils et quelle est la franchise?

3. Politiques et procédures. Vous devriez avoir une pratique courante d'évaluation des politiques et procédures de sécurité d'un transporteur. Par exemple:

• Est-ce que le transporteur possède une politique de sécurité écrite? • Peuvent-ils fournir un certificat de décharge CSPAAT (si ils sont situés en Ontario)? • Ont-ils vérifié les antécédents des conducteurs au moment de l'embauche?

• Est-ce que leur programme de formation pour camionneur comprend une formation sur la sécurité?

• Ont-ils une procédure d'enquête sur les accidents en place? • Est-ce que les conducteurs sont formés pour savoir quoi faire en cas de déversement? • Ont-ils un programme d'entretien préventif en place? • Sont-ils accrédités EXPRES, C-TPAT ou PEP? • Ont-ils une politique de sécurité d'entreprise?

• Que font-ils du suivi des infractions de leurs conducteurs? • Les conducteurs ont-ils tous la formation TMD?

• Les conducteurs ont-ils tous la formation SIMDUT? • Ont-ils une politique de SMS?

En dernier lieu, votre processus de révision d’un transporteur devrait être fondé sur le risque. Par exemple, vous pouvez choisir d’évaluer plus fréquemment la sécurité d’un transporteur qui transporte votre marchandises de la Classe 6.1 et moins souvent les transporteurs de matières non dangereuses. Souvenez-vous que le risque augmente avec la fréquence et le type de matière transportée. Par exemple, un chargement de la classe 6.1 - Substances toxiques, transportées une fois par année représente un risque plus petit (c’est-à-dire que la sécurité du transporteur nécessite une vérification moins fréquente) qu’un transport quotidien d'un camion citerne de la Classe 3- liquides inflammables, même si une classe 6.1 représente une matière plus dangereuse.




We’re heading into that time of year - a time to review

regarding training requirements and requests for the

successes and lessons in your business over the past year.

upcoming year. Do you need them to take a course on

Inevitably, there will be discussions of individual

behalf of the company? Perhaps, they have a self-

performance and the dreaded annual performance

development course request. If you do not know your

review. No matter which side of the table you are on in

budget when you sit down to conduct the review, still

this discussion, it can be stress-inducing.

have employees bring forward their requests so that you can line them up against the “PD” dollars for the

While managers don’t look forward to the preparation of

upcoming year.

multiple employee meetings, the time spent in an annual review may be the most concentrated time you spend

4 . A v o i d t h e “ R e c e n c y ” E f f e c t . Hold the review more

with that employee all year long. Nowadays, employees

than once a year. A targeted semi-annual review can

hold more responsibility in the preparation of their

reduce the stress and pressure of remembering an entire

performance review. While employees are just as likely

year of performance. Your employee will likely receive a

to dread the meeting, the lack of a regular performance

more balanced review as well - where successes and

review is often sited as one of the signs that a manager

learnings from the entire year will be discussed.

did not do their part in the employment relationship. 5 . G e t 3 6 0 f e e d b a c k . Make it a known part of your The following tips will help both parties improve their

review preparation that you speak with the employee’s

chances of a more positive annual review experience:

own team, peers and senior management to gain input on their performance. You will be equipped to site

T ips for Pe op le M a nag e rs

examples and discuss the employee’s larger contribution to the business.

1 . E n g a g e t h e E m p l o y ee i n t h e P r o c e s s . Asking employees to fill out a copy of their own review ahead of time will assist you in better understanding the

T ip s for E m ploy e e s

employee’s perspective and will share the effort of preparing for the review.

1 . C r ea t e Y o u r O w n P e r f o r m a n c e F i le . Keep your own performance file and place notable items in that file

2 . B e T h o r o u gh . You owe it to your employee to review

throughout the year. The contents might include thank

their positive contributions as well as the areas and

you notes, kudos from team members, announcements,

issues where you feel they fell short during the year.

samples of work projects or programs, emails of

They likely know where they need to improve so be

recognition, training certificates, etc.

ready with suggestions and feedback about what worked and what didn’t.

2 . B e R e a l i s t i c b u t P o s i t i v e . You may have to address some shortfalls or performance concerns in your annual

3 . K n o w Y o u r P r o f e s s i o n a l D e v e l o p m e n t B u d g e t . The

review. Be realistic, open and honest about issues. Focus

annual review is a great time to check in with employees

on solutions, outcomes and lessons learned. If you feel


W I N T E R • 2 0 1 0

you require additional training or mentoring, here is the

manage their career progress. If you have an issue,

place to ask for it.

request or business situation, ask for a meeting no matter the time of year. When employees wait until the

3 . P a r t i c i p a t e i n y o u r R e v i e w . Complete your own

annual performance review to let their manager know

version of your review and bring it to the meeting or

that they have been unhappy for months with a client, a

have your manager preview it beforehand. Letting your

co-worker, their office furniture, etc they reduce their

manager know what is important to you will help them

work enjoyment and productivity.

prepare a more focused review meeting with you. Remember, you have one review with your manager, but they likely have several reviews to conduct. Make the

A f e w t ip s ab o ut t he m e e t in g:

process as painless as possible with your assistance in 1 . A g r e e o n T i m e , D a t e a n d D u r a t i o n . Allow sufficient


planning time for the meeting as well as an appropriate 4 . A s k f o r W h a t Y o u N e e d . This may be the most

amount of time to hold the meeting.

concentrated time you spend with your manager - you have a captive audience. This is the time you when you

2 . H a v e t h e Re s o u r c e s Y o u R e qu i r e O n H a n d . Prepare

will want to alert your manager to any mentoring,

your discussion points, including how you want to begin

training or personal development requests you may have.

or conclude a difficult conversation, should this need to

If you do have such requests, do your homework. Bring


the information regarding cost, time impact and relevance to the business so that your request can be

3 . A v o i d P o s s i b l e C o n s t r a i n t s . These include room


availability and interruptions. In choosing a room, consider noise, temperature, lighting, furniture

5 . H o l d M o r e R e gu l a r R e v i e w M e e t i n g s . In today’s

arrangement, air quality, privacy level, phones and

business environment, the onus is on the employee to

mobile devices.

Sonia Byrne is a Human Resources Consultant and a CTI trained Business/Life Coach. She possesses a strong track record of coaching business leaders to success in their operational, financial and cultural goals. Sonia specializes in assisting business leaders and their employee groups in times of organizational change. She has developed and implemented corporate programs for performance management, compensation, succession planning and orientation. Her experience spans across financial, distribution, manufacturing, retail and corporate environments.




Industry Canada Chemicals Information Performance of the Chemical Industry DATA FOR THE FIRST 6 MONTHS OF 2010 HAS been released by Statistics Canada. The data for shipments, exports and imports expressed in dollar values, and the percentage change compared to the first 6 months of 2009, are shown below.

In almost all parts of the chemical industry, 2009 was a very tough year with total shipments down by 16% compared to 2008. Some subsectors fared much worse, such as petrochemicals which experienced a -47% decline in shipments, and synthetic resins which declined by -31%.

and exports are up 4%. Some sub-industries have rebounded strongly. For example, petrochemical shipments have jumped up by 58% compared to the same period in 2009. A number of other sub-industries continue to show declines from 2009, most notably agricultural chemicals and the formulated products.

Capacity utilization for the overall chemical industry was 82% at the end of the second quarter of 2010, compared to 69% at the end of the second quarter in 2009.

Data for the first half of 2010 shows that parts of the industry has bounced back, and other parts are still struggling. Overall, industry shipments are up by 9%

From: John Margeson

Communicating with Young People | A Gen Y client While listening to updates about recent developments, I was struck

in an empty church' which meant choosing the right media was as

by the rich imagery in my client's words. I took notes, just in case I

important as choosing the right words. Today that means your best

decide to write a screenplay someday. Later in the week I was at a

chance to reach young people is in their media; email, texting,

presentation on how to do 'e-learning' for 'digital natives'. That is,

YouTube and Facebook for example.

people not yet 25, who have lived in a digital world their entire life and are now entering the workforce.

• They have a lot to say and were taught to speak up. Learn how to be a 'gentle listener' so you can coach your thoughts as reflective of

We've researched the subject of cross-generational communication

theirs. A gentle listener makes it easy for others to talk. It's

for our Managing the Generations at Work Workshop. Here are some


hints for communicating with younger people. • Share information immediately and often. They’ve grown up in a 24• Learn their language and speak it. There are now many TV shows

hour news cycle, not only for hard news, but also for anything they're

like Glee, The Big Bang Theory & How I Met Your Mother that focus

interested in; Think YouTube. So they're used to being in the picture

on interaction among young people offering a good way to learn their

and very uncomfortable when they're not. Don't hold back.

language and culture. David Brooks wrote about this in the New York Times.

© 2010 The Coaching Clinic, Reprint permission granted in part or whole when the following credit appears: "Reprinted with permission from The Coaching Clinic (© 2010 The Coaching

• Use e-communication and social media as a tool to reach them.


When I was in advertising we had a saying that 'you can't save souls


John Margeson

W I N T E R • 2 0 1 0

Petrochemicals shipments: $2.9 billion (+58%) exports: $1.2 billion (+51%) imports: $0.68 billion (+74%)

Total chemical industry shipments: $23.2 billion (+9%) exports: $14.3 billion (+4%) imports: $20.9 billion (+1%)

Industrial gases shipments: $0.44 billion (+43%) exports: $0.07 billion (+20%) imports: $0.06 billion (-14%)

Synthetic dyes and pigments shipments: $0.27 billion (+35%) exports: $0.23 billion (+23%) imports: $0.27 billion (+7%)

Other organic chemicals shipments: $1.2 billion (+5%) exports: $1.5 billion* (+24%) imports: $3.0 billion (+4%)

Synthetic resins and rubbers shipments: $2.9 billion (+1%) exports: $2.8 billion (+13%) imports: $3.0 billion (+21%)

Alkali and chlorine No data

Other inorganic chemicals shipments: $1.6 billion (-2%) exports: $1.8 billion* (-2%) imports: $0.93 billion (-7%)

Synthetic fibres shipments: $0.23 billion (no change) exports: $0.22 billion (+6%) imports: $0.26 billion (+6%)

Chemical fertilizers shipments: $1.8 billion (-17%) exports: $0.78 billion (-14%) imports: $0.41 billion (-12%)

Pharmaceuticals shipments: $6.6 billion (+20%) exports: $3.4 billion (-14%) imports: $6.8 billion (-5%)

Paints shipments: $0.94 billion (-6%) exports: $0.13 billion (-2%) imports: $0.51 billion (+13%)

Toilet Preparations shipments: $0.57 billion (-6%) exports: $0.68 billion* (-5%) imports: $1.0 billion (-2%)

Pesticides and other agricultural chemicals shipments: $0.79 billion (-7%) exports: $0.08 billion (-15%) imports: $0.85 billion (-17%)

Soaps and detergents shipments: $0.79 billion (-8%) exports: $0.37 billion (-7%) imports: $1.1 billion (-3%)

Adhesives and sealants shipments: $0.28 billion (-7%) exports: $0.07 billion (-16%) imports: $0.30 billion (+1%)

Printing inks shipments: $0.17 billion (-4%) exports: $0.02 billion (-16%) imports: $0.10 (-8%)

Pesticides and other agricultural chemicals shipments: $0.79 billion (-7%) exports: $0.08 billion (-15%) imports: $0.85 billion (-17%)

Other chemicals shipments: $1.8 billion (+13%) exports: $0.81 billion (+41%) imports: $1.7 billion (+3%)

(* apparent exports larger than domestic production is an oddity that occurs occasionally due to the use of different statistical bases)




Executive Director

From the desk of the

2010 comes to an end. A year filled with new technologies and more regulations. New technologies, such as the ipad and the equipment used to save the miners in Chile after 69 days in a hole below the earth’s surface. With the first criminal charges being laid under Bill C-45, it is more important than ever to keep up-to-date with the multitude of regulations. What a year! Some say, thankfully it’s over, while others wish it could go on and on. This year in the chemical distribution sector, we saw: • • • • • •


Mergers and acquisitions, Layoffs, Shift in business sectors, Re-birth in the oil patch, Shortage of qualified drivers in the transportation industry, and More Suppliers going direct.

In 2011, CACD will celebrate its 25th anniversary and Responsible Distribution will be 20 years old. RD has gone from self assessment to third party verification by a world class organization, QMI-SAI Global. Look for some interesting improvements in 2011 such as, more credit for experience and good track record, emphasis on security and taking advantage of programs already in place. An area for development is to get more leadership buy-in for the process. CACD has aggressive strategies in place for 2011. In recognition of IYC 2011 (, the Board has approved five $1,000 scholarships for children of employees who are enrolled in the sciences. The process will be in a standard format: letter of request, letter from Professor, transcript of marks, etc. To all of you in post secondary education – we wish you success! The You Be the Chemist initiative is in high performance mode. Next year the expectation is that several provinces and territories will be using the Program as an additional resource for teachers in grades K – 8. All responses to the program have been positive and with videos being produced for lesson plans, it will become more useful. If you want more information on YBTC, please call the CACD offices. Our hope is that those of you who know an Educator will get them involved in YBTC. Please visit or and see the ad on page 15. In 2011, CACD will launch a new brand identity. The objective was not to re-do all that we have done, but to improve and refresh the look and feel of the association and Responsible Distribution®. On CACD’s 25th anniversary, we decided it was a good time to invite the past presidents and executive directors to the annual meeting. We want to thank them and remember that we’re here today, because of them. LIST OF CACD’S PAST PRESIDENTS (STARTING 1986) David Stock 1986 – 1989

Bill Korol 1989 – 1991

Bill Phillips 1991 – 1991

Tony Infilise 1993 – 1995

Hans Walser 1995 – 1997

Rick Sauter 1997 – 1999

Peter Pritchard 1999 – 2001

Steven LePoole 2001 – 2003

Ian Dowding 2003 – 2005

Peter Jobling 2005 – 2007

Rod Paterson 2007 – 2009

Robert (Bob) Brooks 1991 – 1993 (Deceased Feb/07)

Tony Craske 2009 – 2010 Please join us in St. John’s to celebrate with these exceptional people, who have given so much to CACD. This year’s conference will be one to remember for years to come. Wishing you all a joyous holiday season, with time for loved ones and those you care about. Season’s Greetings,

Cathy Campbell, Executive Director



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The Chemunicator - Winter 2010  

The 2010 Winter issue of The Chemunicator. Published by the Canadian Association of Chemical Distributors (CACD) represents chemical distri...

The Chemunicator - Winter 2010  

The 2010 Winter issue of The Chemunicator. Published by the Canadian Association of Chemical Distributors (CACD) represents chemical distri...