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Chemunicator the


S U M M E R • 2 0 1 2 Volume 24, Number 2

349 Davis Road, Unit A | Oakville, ON | L6J 2X2 Tel.: (905) 844-9140 | Fax: (905) 844-5706 | CACD BOARD OF DIRECTORS


Chairman Michael Staley, Brenntag Canada Inc. Vice-Chairman David Luciani, Min-Chem Canada Inc.


Stock throughput insurance – P. McNeil................................................


A report on the 2012 Annual Meeting – C. Campbell ......................


What is community? – D. Saucier ..........................................................


CACD’s published list of RD verified sites ....................................


Feature Story: ICC The Compliance Center ................................


Version 2.1 of SIR system officially launched– M. Metcalfe ......


Secretary Treasurer David Lloyd, Diversity Technologies Corp. Past Chairman Rod Paterson, A. S. Paterson Company Directors-at-Large Kathie Taylor, Charles Tennant & Co. Willy St.Cyr, Univar Canada Ltd. Randy Bracewell, ClearTech Industries Inc. Jean-Francois Warlop, Quadra Chemicals Ltd. Marcel Painchaud, Unipex Solutions Randy Shermet, Fielding Chemical Technologies Inc. President Cathy Campbell | Manager, Communications & Member Services Catherine Wieckowska | Manager, Regulatory & Government Affairs Dave Saucier |

Chemunicator the




N O T E S ..............................................................


Mark Your




The Green

C H E M U N I T Y ....................................


N E W S ..........................................................


C A L E N D A R S ...................................... M E S S A G E ............................................



N E W S ........................................................

You Be The Chemist


U P D A T E ..........................


R E P O R T ..................................


P R E S S ..................................................


Health & Safety Presidents

Editor Catherine Wieckowska Design & Layout VZiON Designs Tel.: 416.712.2831 email | Printer Pocket Press Printing 467 Speers Road, Unit 14 Oakville, ON L6K 3S4 Direct news releases, new product releases, professional staff changes, etc., to the Editor at CACD offices at the address above The Chemunicator is published 3 times a year. Advertising Sales Catherine Wieckowska e-mail: | Phone: (905) 844-9140 Copyright 2012 by Canadian Association of Chemical Distributors. All rights reserved. Note: CACD does not approve, endorse or promote, nor does it assume any responsibilities for damages arising from the use of the products, services and technologies mentioned or advertised in the Chemunicator CACD assumes no liability for errors, omissions or inaccurate information in the articles, advertisements, and/or accuracy of information provided by writers, authors or vendors. Responsible Distribution is a registered trademark of the Canadian Association of Chemical Distributors.


W I N T E R • 2 0 0 6




Green Thumb vs. Community I have never been much of a gardener. The little knowledge that I have related to plants, flowers and trees came from my late grandfather. As a child, I would shadow him as he attended to his garden and cared for his lawn tools. He would mumble simple facts and allow me to get my hands dirty every once in Catherine Wieckowska a while. The rest of my family believe I Manager, Communications & Member Services inherited his green thumb, so I decided to put that to the test this summer. In early May I planted a small vegetable garden at the family cottage. Well, wouldn’t you know, the garden has taken off and we have successfully eaten green beans, onions and tomatoes. Some would argue that I did in fact inherit Papa’s green thumb, while I would argue that the garden thrived on the community watching over it. I can no longer claim the garden as my sole project because it became a family initiative. My daughters took part in the planting of the seeds, my mother who is notoriously known for killing artificial plants has weeded the garden every weekend, and my father, husband and neighbour have watered the garden countless times. We have all walked cautiously around it and shared in the excitement of its triumph. The success of our mighty garden is due to the community who supported the development of a simple project. This issue of the Chemunicator explores the importance of community, the importance of people working together for a common goal and for the good of the group. We tend to think of community as our neighbourhood, but I challenge you to think beyond your local neighbours. Think of the communities you have established at work, online, in life and within your families. CACD is a great example of community. Our committees and members work together tirelessly for a common goal. Although many of our members are competitors, they understand the bigger picture and the importance of acting as one voice and meeting Responsible Distribution. Share in the victory of RD across Canada by reading the very long list of verified sites on page 16. The Annual Meeting is yet another example of our people uniting for a common purpose. Be sure to read Cathy Campbell’s AGM report on page 8 and hear on the panel activity that brought everyone together for health & safety solutions that would benefit all. CACD continues to strengthen the membership’s relationship with the RCMP and support a safe environment for our publics. On page 28, the RCMP announces the launch of Suspicious Incident Reporting (SIR). Be sure to read through the report and take note of how you can strengthen the SIR program. Lastly, I urge you to read through the Company and Employee News sections of the magazine. Although they are standard sections of the Chemunicator, I sometimes worry that they are overlooked. Consider reading both sections in entirety, as it is a snapshot for the community that you are part of and should be proud of.

See you on November 7th & 8th for CACD’s Semi Annual Meeting when we pose the question “How healthy is YOUR community?” Catherine Wieckowska, Editor The Chemunicator



So, why all this sensitive talk about my garden, neighbours and community? Well, quite frankly, because Community Matters.


S U M M E R • 2 0 1 2

ChairmansM "Is your community healthy?" A question that is worth serious thought, particularly relative to your involvement and commitment as it relates to business, personal, and environmental matters.

Michael Staley Chairman of CACD | President of Brenntag Canada

E S S A G E All of the above activity is evidence of good “community” involvement provided by our membership’s participation in the association! Finally, I would again like to thank Cathy and Catherine for making the 26th Annual General Meeting in Whistler, British Columbia a great success.

CACD’s tireless efforts to promote the association and to provide value to the membership are great examples of ensuring a healthy community on many levels. Some of the ways we are accomplishing this include the Annual General Meeting, the Semi Annual Meeting, numerous committees, satisfaction surveys, government advocacy, and broadening our relationships with key associations.

From the CACD, we thank all of you for your continued participation and commitment to our association. Signing Off,

Michael Staley, President ~ CACD / Brenntag Canada

We just finished our Annual General Meeting where we provided the membership with updates on our activities, excellent external content providing learning and ideas for implementing actions to improve our companies, great camaraderie, and relationship building. The satisfaction survey clearly indicated the meeting was a success!

Mark Your C


CACD 2012 Semi Annual Meeting November 7th & 8th, 2012 Oakville Conference Centre Oakville, ON

Next, we will have our Semi Annual Meeting where the focus will be on health and safety. Again, we will provide learning and information that can be used to better ourselves. We strongly encourage you to attend this event. Our many committees are focused on ensuring member companies are provided with a solid understanding of the issues we face and direction on how to address them. Three that deserve particular mention are the RD Committee, Supplier Relations, and YBTC. The RD Committee has developed a great tool for membership that allows member companies to easily work through the differences between ISO and RD requirements. Its value to membership is immeasurable. We have begun our Supplier Relations Committee and are actively seeking new supplier partners and encouraging their participation so we know what is of value to them and what they expect from our membership. The YBTC Committee continues to impress! They are doing great things for the future of our chemical community. Our first YBTC Challenge will be held in Stratford, ON in November. We really encourage your participation and hope that you can join us to watch the first Canadian Challenge.

CACD 27th Annual General Meeting May 29th – 31st, 2013 White Oaks Resort & Spa Niagara-on-the-Lake, Ontario Committee Meetings (tentative): Board 2012 September 27th, 2012 November 7th, 2012 | OCC OLC 2012 September 13th, 2012 (Joint with RDC) October 10th, 2012 December 5th, 2012

We must mention our Government Advocacy efforts as well. As you know, Dave Saucier, CACD’s Regulatory Manager, is very active at many levels of Government representing our members. While seeing the effects of our efforts is difficult in the immediate timeframe, his work in this area will provide some real and needed results over time. Having one voice to articulate our concerns and influence legislation is vital.

RAC 2011 October 16th, 2012 December 4th, 2012 | CCC – Group RDC 2011 September 13th, 2012 (Joint with OLC) October 18th, 2012 December 6th, 2012

I would like to recommend that you review the Strategic Plan for the association and think about what you can do to assist the association in achieving the plan. We need the help of all industry members to ensure a “healthy community.”






Président U

une seule voix pour exprimer nos préoccupations et influencer la législation.

« Est-ce que votre communauté est en bonne santé? »Voilà une question qui vaut la peine d’être posée, plus particulièrement votre implication et votre engagementenvers la communauté en ce qui a trait aux sujetsprofessionnels, personnels et environnementaux.

Je vous recommande fortementde jeter un coup d’œil auplan stratégique de l'association et de réfléchir à ce que vous pouvez faire pour aider votre association dans la réalisation de ce plan. Nous avons besoin de l'aide de tous les membres de l'industrie afin d'assurer une «communauté saine».

Les efforts inlassables de l’ACDPC afin de promouvoir l'association et apporter une valeur ajoutéeaux membres sont d'excellents exemples visant à assurer une communauté saine à plusieurs niveaux. Nous soutenons une communauté saine à Michael Staley travers diverses actions dont Président ACDPC / Brenntag Canada l'assemblée générale annuelle, la réunion semi-annuelle, la gestion de nombreux comités, diverssondages de satisfaction, des activités de lobbying et de plaidoyer politiquesainsi qu’une saine gestion de nos relations avec les principales associations.

Toutes les activités mentionnées ci-hautsontla preuve d’une bonne implication de la « communauté» grâce à la participation de nos membres! Enfin, je voudrais encore une fois remercier Cathy et Catherine pour l’organisation de la 26e assemblée générale annuelle à Whistler, en Colombie-Britannique,qui fût un grand succès. De l'ACDPC, nous tenons à remercier chacun d'entre vous pour votre participation et votre engagement envers notre association. Salutations,

Nous venons de terminer notre assemblée générale annuelle où nos membres ont eu droit àune mise à jour sur nos activités, du contenu de qualité sur diverssujets et des idées pour la mise en œuvre d’actions afin d’améliorer nos entreprises respectives. Par ailleurs, cette assemblée en fut une de grande camaraderie et a permis de renforcer nos relations. Le sondagesur la satisfaction des membres suite à l’assemblée abonde dans ce sens!

Michael Staley, président du conseil d’administration ACDPC président Brenntag Canada

Ensuite, nous aurons notre réunion semi-annuelle, où l'accent sera mis sur la santé et la sécurité. Encore une fois, nous allons offrir aux membres beaucoup d’informationspouvant être utiliséesafin d’améliorer nos entreprises. Nous vous encourageons vivement à participer à cet événement. Nos nombreux comités visent à garantir auxentreprises membres une bonne compréhension des sujets auxquels nous sommes confrontés ainsi que la façon de les aborder. Troissujets qui méritent une mention particulière sont le comité de la distribution responsable, les relations avec les fournisseursainsi quele programme « YBTC ». Le comité de la distribution responsable a développé un outil formidable permettant aux entreprises membres de mieux comprendre les différences entre l'ISO ainsi que les exigences de la distribution responsable. Sa valeur à l'adhésion est énorme.

Mark Your C


Health and Safety Committee September 12th, 2012 October 24th, 2012 December 12th, 2012

Lecomité relations avec les fournisseurs est maintenant en place et nous cherchons activement de nouveaux partenaires fournisseurs et nous encourageons leur participation afin de mieux connaître leurs attentes. Le comité « YBTC » continue d'impressionner! Ils font de grandes choses pour l'avenir de notre communauté de chimistes. Notre premier événement« YBTC »se tiendra à Stratford(Ontario) en novembre prochain. Votre participation est sollicitée et nous espérons que vous puissiez vous joindre à nous pour regarder ce premier défi canadien !

Western Chapter 2012 October 10th, 2012 | Saskatoon, SK November 15th, 2012 | Edmonton, AB Montreal Chapter 2012 September 19th, 2012 | UBA, Trois Rivières December 5th, 2012

Nous devons également parler de nos efforts de lobbying et de plaidoyer politiques. Comme vous le savez, Dave Saucier, directeur de la réglementation pour l'ACDPC, est très actif à divers paliers du gouvernementafin de bien représenter nos membres. Mesurer l’impact de ses efforts est difficile à court terme, son travail dans ce domaine donnera des résultats réels au fil du temps. Il demeure essentiel d’avoir

YBTC Canadian 2012 October 15th, 2012 December 3rd, 2012


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What is Stock Throughput Insurance?

The basis of valuation is generally ‘selling price’ which in the event of a claim will protect you against loss of profit. The wording is generally far broader than that available under a standalone cargo policy.

Stock throughput insurance is a single policy typically placed with marine cargo insurers. It covers all your cargo and inventory (stock), including raw materials, work in progress and finished product anywhere in the world.

Generally stock throughput policies include a profit commission that will provide you with a return premium if your claims do not exceed a specified percentage of the policy premium. As well, marine policy premiums are not subject to sales tax, providing yet further savings.

The policy has a limit expressed as ‘any one loss any one location’ with a location generally defined as a building separated by at least 50 feet from the next location enclosing your inventory. Coverage is provided on an ‘all risks’ basis including war risks (when waterborne and airborne), strikes, riots, civil commotions and malicious damage risks, and terrorism coverage (during the course of transit).

Many brokers are unaware that the Stock Throughput Policy provides several key advantages for their clients: cost efficient, global in nature, same coverage in different countries, no gaps in coverage, no time limit on storage and easy to administer. Proof of insurance can be obtained on-line as you require. Taking advantage of this bended marine/property coverage will provide significant savings and increase your bottom line.

Each policy form is tailor made and agreed prior to policy inception. Deductibles are negotiable and are often far below those offered by the property market. There is little use of aggregates; generally wind and flood are without aggregates and California earthquake shock is aggregated to policy limits.

Stock Throughput Insurance – The Myths

How Can Stock Throughput Insurance Help You?

There are common misconceptions:

The Throughput Policy removes the time consuming administration required to service a marine cargo insurance policy. Typically a single composite rate is generated that takes all of your exposures into account ‘cradle to grave’ and is applied to your estimated annual sales to produce a deposit premium. The deposit premium can be payable in quarterly or semi-annual installments and in certain circumstances attract a discount if paid to insurers in full at inception. At the conclusion of the policy period the provision of actual sales is all that is required to adjust the deposit premium, up or down.

MYTH: “The stock throughput product came and went some time ago.” FACT: The stock throughput policy has been consistently and well supported by insurers for decades. MYTH: “The stock throughput product is opportunistic and not a long term solution” FACT: Many clients, once they have purchased a properly designed program, see the product as an integral component of their property program design. The marine cargo market provides a natural hedge to the property market, being traditionally much more modest in its reaction to world events, whether man-made or natural.

The non-reporting advantage of the insurance dramatically reduces the potential for errors and omissions. Typically the rating is materially lower than the sum of separate cargo and stock insurance premiums. In the event of a claim, the seamless coverage avoids the potential for finger pointing between cargo and property insurers.

MYTH: “The stock throughput product needs a significant ocean cargo exposure”

The policy provides untapped capacity to your property coverage from the marine market which enables the repositioning of capacity where it is most needed. The insurance provides effective capacity for catastrophic perils, such as windstorm, flood and earthquake shock where little may be available.

FACT: In reality it does not and may be built around simple location exposures.

Patty McNeil | Partner | Jones Brown Insurance Brokers + Consultants 480 University Ave, Suite 1100, Toronto, ON M5G 1V2 P: 416.408.5048 | F: 416.408.4517 | C: 416.816.1107 |




confidence, generations (baby boomers or youth), and cultural differences. Mr. Kong asked the attendees, “with the changes coming at us in all directions, especially technology – how are you and your Company keeping up?” Following Mr. Kong, an industry presentation on Emergency Planning by Mark Jasper of Quantum Murray and a government update from Transport Canada’s BC Remedial Specialist – Josée Boudreau and Environment Canada’s Chris Raymond. Thanks to Quantum Murray, Transport Canada and Environment Canada for agreeing to be part of the panel. The day ended with a cocktail reception and dinner “Behind the Mask”, which was the theme of this year’s meeting. The strategies that CACD has put in place to be transparent with all publics are a priority. During dinner, the five winners of the 2012 Scholarship Program were drawn by Willy St. Cyr, VP of Univar Canada Ltd. and Director on CACD’s Board. The winners were:

Annual General Meeting Chair: David Luciani, Vice Chairman | CACD

The 2012 Annual Meeting was Chaired by David Luciani, CACD’s Vice Chairman and President of Min-Chem Canada Inc. Mr. Luciani and his planning committee did an excellent job in lining up good speakers, interesting topics, and entertaining activities. The meeting led off with an economic update from Warren Jestin, Senior Vice President & Chief Economist of Scotiabank. Mr. Jestin’s prediction is that there will be an underlying growth in the USA and Canada of 2 – 2.5%. Mr. Jestin suggested that we all stop watching the media, because the daily changes are causing more uncertainty, which is seen to be “the new norm.” Mr. Jestin repeated the mantra “Canada is the best country in the world for the basic fundamentals, one being that we are fiscally sound.” He further stated, that we have maintained our triple A credit rating, the Canadian dollar will gravitate towards parity or above the US dollar. Canada has a slow steady growth pattern and has a good balance sheet. Unfortunately, manufacturing is down and there is no expectation of growth. The housing market is booming and when asked if Toronto and Vancouver are killing the market because of the 0% vacancy rate. He responded that in Canada high numbers of Canadians have home ownership, 30% rent and 40% have no mortgage. He predicts that Toronto could see a housing correction of up to 10%.

David Luciani, Willy St. Cyr, and Cathy Campbell seen here with the company’s senior executive and parents of the CACD scholarship winners.

Adam Manfrin, Brenntag Canada Elizabeth Ferrell, CCC Group Janelle Lemoine, ClearTech Industries Akash Shah, Fielding Chemical Technologies Michelle Bonaventura, Inortech Chimie The following morning CACD’s Annual General Meeting was held. Mike Staley, CACD Chairman and President of Brenntag Canada gave his Chairman’s Report on behalf of the Board. Mr. Staley spoke to the successes of the past year, which included the re-branding project, hiring of the Manager of Government & Regulatory Affairs, success of the 25th anniversary and celebrations. Building on these accomplishments, the Board’s focus in 2012 and onward is increasing membership and supplier partnerships, developing non dues revenue programs, building

After the Economist, Ray Kong, Senior Vice President of Ipsos Reid presented on “Marketing to both sides of the brain.” The basis of Mr. Kong’s presentation was change and adapting to it. He illustrated the four reactions to change: social attitudes,


S U M M E R • 2 0 1 2

The Fairmont Chateau Whistler

was a pivotal year for the association.

more awareness of YBTC in Canada, strengthening advocacy strategies and reenforcing partnerships with allied associations and government.

Bruno Samuel of SAI Global and Mike Staley, Chairman of CACD presented the following company sites for successful completion of RD Verification: Bayer Inc. (1 site) Benson Chemicals Ltd. (1 site) ClearTech Industries Inc. (4 sites) Fielding Chemical Technologies Inc. (1 site) Univar Canada Ltd. (5 sites)

The Chair man spoke to the Association’s initiatives and reminded the meeting that these programs and processes can only be successful with everyone’s involvement and attention. Mr. Staley was pleased to report that more than 180 volunteers and contributors give of themselves to CACD on a regular basis. This is how the good works of the Association are accomplished. The Chairman ended his report with an appeal to the Members and Supplier Partners of CACD, that CACD needs Senior level participation, and continued Committee support. Mr. Staley committed on behalf of the Board that they will continue to ensure additional value for members as a priority and welcome any ideas or suggestions.

Chris Jahn, the President and COO of The National Association of Chemical Distributors (NACD) gave a report on his association’s activities and progress opposite government advocacy. He informed the meeting that a heavy emphasis is being placed on regulatory and government advocacy. Mr. Jahn spoke to the impending election in November “by all accounts it is going to be close and competitive and with this in mind, it is necessary for NACD to prepare (different strategies) for either party’s win.” Relative to Responsible Distribution – NACD and CACD have similar challenges. The current regulatory regime is very difficult in the US, with EPA fines up 62% and transportation fines up 15%, NACD’s Members are being tested at every level.

David Lloyd, CACD’s Secretary Treasurer of Diversity Technologies gave the financial update to the membership for 2011 as per the Statements prepared by Charles Havill, Chartered Account (CACD’s Auditor). Mr. Lloyd spoke to the good works being done by CACD, while maintaining a well managed fiscally responsible association. Mr. Lloyd specifically reported on the significant changes to line items and that 2011




The Dragons reported: • The comments were great and had a common sense approach, • All organizations are moving towards improvements, • This was a great exercise and the commonality crosses all members of all sizes, • This is what being part of an association means, working together like this, and • All of us on the panel are proud of the ideas brought forward and congratulate you all. The winning team (the idea that held the most merit) by the Dragons was “stacked” with regulatory personnel (who deserve the win for all they do). Canada Border Services Agency (CBSA) Pacific Region sent two speakers to present, Nancy Yeh and Stacey Bruce. The agents informed the group that 90 Federal Acts are at play at any given time at the Border. They discussed the merits of the Partners in Protection (PIP) and Customs Trade Partnership Against Terrorism (CTPAT) programs.

David Luciani thanks keynote speaker, Tod Maffin on June 7th, 2012.

Frank Pacholec, VP of R&D and Corporate Sustainability Officer for Stepan Company spoke on his Company’s customer focus. Mr. Pacholec gave a brief profile on Stepan and his area of responsibility. A point of pride for Stepan is that the company has had 44 years of return increases to its shareholders.

The original keynote speaker was ill and had to cancel his appearance. This was a first for CACD. However, things have a way of working out. CACD was able to get Tod Maffin, digital communications strategist in place of Rafe Mair. Mr. Maffin stayed up all night preparing for his talk and visited every member’s website and gave high level recommendations on areas for improvement. He informed the group on how to use social marketing for data collection, how to direct marketing to the consumer at the moment they are prepared to buy and how to keep up with the public talking about you or your brand (positive or negative). It was interesting and scary at the same time.

Stepan is a Responsible Care® charter member and is the management system for Stepan. One of the major initiatives for Stepan has been its commitment to employee wellness that extends after work, not just in the workplace. A Rocha (an environmental organization) concluded the afternoon’s speaker session with Markku Kostamo, Executive Director of the British Columbia Centre. Mr. Kostamo gave kudos to Stepan for the work they have done opposite sustainability. He said “the things I heard today prove that industry and the environment can work together.” A Rocha brings people and community together through programs such as community gardens, conser vation, community shared agriculture and education.

The Planning Committee was challenged with a speaker who had cancelled and threw together a panel discussion (CACD’s version of Dragon’s Den) on the improvement of health, safety and environmental incidents. Five senior executives from the chemical distribution sector in Canada agreed to be the Dragons. They were: Mike Staley of Brenntag Canada, Dave Emerson of CCC Group, Rand Lomas of L.V. Lomas, Tony Infilise of Quadra, and Randy Craddock of Univar Canada. These gentlemen were tasked with analyzing the ideas brought forward by the attendees, who had been broken into groups. The five groups that submitted suggestions did an excellent job.

The day ended with a Whistler tasting tour, which the group rated very high on the AGM satisfaction survey. The evening included tasting tour at a brewery, chocolatier, champagne saboring in a wine cellar, and wonderful times with colleagues.


S U M M E R • 2 0 1 2

The winning team of CACD’s Dragon’s Den along with the panel of experts: Mike Staley, Brenntag | Tony Infilise, Quadra | Dave Emerson, CCC Group | Randy Craddock, Univar | Rand Lomas, L.V. Lomas

Friday, the closing day had a golf tournament and area tour. The winners of the CACD golf tournament were: Rod Paterson (A.S. Paterson), Greg Ayres (Sodrox Chemicals), Dave Patterson (National Silicates) and Angelo Baldasarre (Univar Canada). An honourary mention to the second place team who lost by a slim margin: Mike Staley (Brenntag Canada), Chris Jurick (Sodium Solutions), Doug Kimmerly (DSN Chemical Transportation) and Michael Graveson (Olin). A special note of thanks to Rod Paterson and David Lloyd, who were in charge of the event at the golf course. They did a great job and even managed to get the sun to come out and the temperature to rise. The tour to the top of Blackcomb was stunning, even with the snowfall and temperature of 4°C. Thankfully, it warmed up in the afternoon. The CACD risk takers took the Peak to Peak experience (4.4 kilometre unsupported journey on a gondola) back to the village, not this girl – I took the regular gondola and walked the rest of the way. Also, this was the first year that a Photography Contest was part of the program. I am pleased to announce that Jennifer Melville of Univar Canada won for this photo (taken with her i-phone). Congratulations Jennifer! By all accounts, a great meeting with the survey results giving some of the highest satisfaction ratings ever. For copies of the presentations, please visit the CACD Website Member Section.

Congrats to Jennifer Melville of Univar Canada for taking the above photo with her iPhone in Whistler, BC and winning first place in the 2012 Conference Photo Contest!


According to “community” is of Latin origin from the 14th century meaning “common”. “A social group of any size whose members reside in a specific locality, share government, and often have a common cultural and historical heritage.” This definition describes the CACD and its membership. Interestingly, related words are public and government.

incidents come to mind where communications failed miserably. The first involved the use of water, which should NOT have been used in any of these incidents. The CACD identified the need and an excellent outreach opportunity. The fire department was grateful for the tool to help train their teams on emergency response for chemical spills. The marriage of sweat equity from some volunteer individuals and a financial commitment from the CACD Board resulted in the birth of TDGER ( After three years, we are reviewing the value and usage with the originators of the concept in the cities who worked with us to determine if our communication tool met expectations and how TDGER can best be sustained.

When I looked up “communicate” I note that it too has a Latin origin from the same time period and is defined as: ”to impart knowledge of; make known …” with related words such as divulge, disclose, and reveal. Interestingly, its antonyms are to conceal or withhold. Our Responsible Distribution Code of Practice commits each member company to: “Provide information about the hazards and associated risk of distribution activities to employees, contractors, transporters, visitors, sub-distributors and resellers, interested members of the community and emergency first responders…and to be responsive to community concerns.” One way we address this is through Code Element 5 – Interact with Interested Parties. Our objective is to identify issues and establish standards for the continual improvement of chemical distribution. Each of our member companies has pledged to inform, educate and influence public policies, standards and legislation. These activities clearly demonstrate that we are communicating with our community. How well is your company communicating and interacting within your local community?

We are planning a very special event at the Semi-Annual Meeting to be held November 7th and 8th that parallels the theme of this Chemunicator, which is community. I’ll just whet your appetite for now, only promising that the event will be quite revealing, will disclose and divulge some very interesting and unanticipated outcomes. Now more than ever we must engage all of our different communities to ensure that we are best prepared to handle unplanned situations that will undoubtedly arise. Individually, and as an association, we must have a strong and united voice that communicates with distinction and clarity. No matter how well prepared - you must always factor “Murphy’s Law it is the facetious proposition that if something can go wrong, it will” (noun

I attend the Burlington CAER (Community Awarenss & Emergency Response) meetings held at the Burlington Fire Department Headquarters. A debrief with one of the Fire Department Captains concerning a recent derailment in which 3 engineers of a Via train tragically died, revealed that the locomotive came to rest within a few feet of a hazardous chemical waste warehouse. This near miss with the warehouse would have escalated the fatal incident significantly. Some Burlington CAER group members’ sites are along the railroad and the escalation of the incident could have had serious consequences to them and the residents of the city. How well would your emergency plan work if this situation suddenly happened on a Sunday afternoon to you?

Dave Saucier has an extensive range of experience in manufacturing and distribution with 20+ years service to the chemical and aerospace industries in a range of management positions enhanced by many years of volunteer service to various business and sports associations at board and executive levels.

During that same meeting I asked the representative from Halton Region for lessons learned from a recent Canadian Emergency Response Contractors Alliance large and extensive exercise held in a Burlington park close to my home. The Halton Region representative told us that no one from the Region was involved in the exercise, as they didn’t have the resources to attend. I mean no offense, but I was stunned with this reply thinking what if that wasn’t an exercise but a live incident. How well would the Region respond?

Dave currently serves as president/chair of the Toronto Society of Coatings Technologies (TOSCOT) and contributes regularly to the Canadian Finishing & Coatings Magazine covering regulatory and government issues affecting the coatings industry. Dave has earned a master instructor 4th degree black belt and is an accredited Pan Am and Canadian national taekwondo referee and serves as vice-chair of the Ontario Taekwondo Association (OTA) Referee Committee. Dave is also a Rotarian and active member of the Rotary Club of Oakville West.

Our member companies spend significant resources developing emergency and now security plans to be activated in the event of an incident within their or someone else’s community. A couple of


Selon www.dictionary.comle mot «communauté» est d'origine latine datant du14e siècle et signifie «commun». « Un groupe social de n'importe quelle taille dont les membres résident dans une localité spécifique, partagent un gouvernement et ont souvent un patrimoine historique et culturel commun. »Cette définition décrit bien l’ACDPC et ses membres. Fait intéressant, les mots connexes sont « public » et « gouvernement ». En cherchant la définition du mot« communiquer »,j’ai noté une origine latine de la même période pour ce mot et sa définition est « transmettre; faire connaître ...» avec des mots connexes, tels que « divulguer », « informer » et « révéler ». Fait intéressant, ses antonymes sont « dissimuler »et « cacher ». Notre code de pratique pour la distribution responsable engage chaque entreprise membre à « Fournir des informations sur les dangers et les risques associés aux activités de distribution aux employés, entrepreneurs, transporteurs,visiteurs, sousdistributeurs et revendeurs, les membres intéressés par la communauté et les premiers intervenants ... et d'être réceptifaux préoccupations de la communauté. » L’élément # 5 du Codede pratique – interagir avec les parties intéressées aborde ce sujet.Notre objectif est de cerner les problèmes et établir des normes pour l'amélioration continue de la distribution de produits chimiques. Chacune de nos entreprises membres s'est engagée à informer, éduquer et influencer les politiques publiques, les normes et la législation. Ces activités démontrent clairement que nous communiquons avec notre communauté. Est-ce que votre entreprise communique bien et interagit bien avecsa communauté locale? J'ai assisté récemment à une réuniondu CAER (Communauté de sensibilisation et d'intervention d'urgence) qui a eu lieu à un service d'incendie local. Lors d’une discussion avec le capitaine au sujet d'un récent déraillement d’un train VIA qui a causé la mort de trois (3) ingénieurs, j’ai appris que la locomotive s'est arrêtée à quelques mètres d'un entrepôt de déchets chimiques dangereux. Une collision avec l'entrepôt aurait créé un incident fatal encore plusimportant. Certains membres du groupe CAER ont pignon sur rue le long des chemins de fer etun telincident aurait pu avoir des conséquences graves pour eux ainsi que les habitants de la ville. Est-ce que votre plan d'urgence serait efficace si cette situation vousétait brusquement arrivée dimanche après-midi?

Nos sociétés membres consacrent des ressources importantes au développement de plans d'urgence (et maintenant de sécurité) pouvant être activés en cas d’incident au sein de leur communauté ou d’une autre communauté. Un certain nombre d'incidents nous viennent à l'esprit où les communications ontéchoué lamentablement.Les incidents qui nous viennent en tête impliquent l’utilisation de l'eau, ce qui n’est PAS une bonne idée, dans n'importe lequel de ces incidents. L’ACDPC a identifié ce besoin comme une excellente occasion de sensibilisation. La communauté du service d'incendie a demandé un outil pour aider à former ses équipes d'intervention d'urgence pour les déversements de produits chimiques. Un partenariat impliquant le dur labeur de personnes bénévoles ainsi qu’un engagement financier du conseil d’administration de l’ACDPC a donné naissance à TDGER ( Après trois ans, nous passons en revue l’importance de cet outil ainsi que son utilisation avec les initiateurs du concept dans les villes ayant participé au projet. Cette évaluation vise à déterminer si notre outil de communication a répondu aux attentes et trouver des façons afin de mieux soutenir TDGER. Nous prévoyons un événement très spécial à l’assemblée semiannuelle qui aura lieu les 7 et 8 novembre à Oakville sous le même thème que cette édition du Chemunicator, soit la communauté. Pour vous mettre en appétit, je peux vous dire que cet événement sera tout à fait révélateur et dévoilera des résultats très intéressants et inattendus - c'est un de ces événements «à ne pas manquer », réserver la date à votre calendrier dès aujourd’hui! Maintenant plus que jamais, nous devons engager toutes nos communautés différentes afin de nous assurer que nous sommes mieux préparés à gérer les situations imprévues qui pourraient arriver. Individuellement et en tant qu'association, nous devons avoir une voix forte et unie qui communique avec distinction et clarté. Peu importe notre planification - il faut toujours tenir compte de la« loi de Murphy »qui dit que « si une chose peut mal tourner, elle va infailliblement mal tourner. » (

Au cours de cette même réunion, j'ai demandé au représentant de la Régionles leçons apprises suite à un exercice récemment effectué par l’Alliance canadienne des entrepreneurs en interventions d’urgence (ACEIU). Le représentant de la Région nous a dit que personne de la Région n’a été impliqué dans cet exercice et qu’ils n’ont pas les ressources nécessaires pour y assister. Est-ce que votre Région répondrait bien à ce type d’exercice ?


Linking CHEMunity to Sustainability While this by itself is a standalone article, it is the third in a 3-part series that explains how one SME in the chemical recovery business embarked upon the journey to serve CHEMunity by building a sustainability framework and culture (see Chemunicator Winter Edition 2011 for Part 1 and Spring Edition 2012 for Part 2). This article describes how branding drives a company’s sustainability. Should you wish to ask me any questions about our journey, please email me at We all know that a brand should trigger recognition of what your company stands for. Ten years ago most CEO’s drew a blank stare when asked for a description of their sustainability commitment. Today, the term sustainability is over used and over claimed. As a company in the cleantech space, our brand goals include being seen as a responsible leader in chemical recovery, committed to sustainability and helping our customers meet their sustainability commitments. I am not suggesting we have achieved these goals. In fact, they will never be achieved as sustainability is a pursuit - not an end point. Ensuring that our brand triggered the recognition we sought, demanded a review of what it had stood for as well as an analysis of what we had do to do differently to deliver on brand goals. BRAND GOAL - WHAT WE DO Like most companies, we sought differentiation over our competitors. In the early days of chemical recycling, differentiation was in the word “quality”. Brand value was in being recognized as the consistent producer of quality recycled chemicals. To create that value we focused on our people, our technology and management systems. That internal focus translated to better human resource management, capital investments and a commitment to ISO 9001, the international standard for quality. Of course all CACD members recognize that the Exxon disaster sent companies in the chemical industry clamoring to rebrand as a “responsible” company and to take actions to earn CHEMunity trust.


BRAND GOAL – HOW WE DO IT Still committed to market differentiation, we added a brand goal - to be seen as a trusted, responsible leader in our business and a producer of quality products. We established and registered the tag line Cradle to Cradle® Care of Chemicals. We increased training and invested in new technologies, became registered to ISO 14001, became verified to Responsible Care® and Responsible Distribution®. We aligned action with our brand goals. We constantly asked how our credentials could add to our bottom line. Here is an innovative example of how they did. We highlighted our credentials when we asked the MOE to grant manifest exemption on certain areas of our waste streams – to reward our credentials – not our company – to incent others in our business to make the same investments. The exemption gave us an impressive differentiator in the market place. Actions to deliver on brand promises for responsible management and quality were necessary for our own sustainability, but represent the tip of the sustainability iceberg. Having a brand recognized as a commitment to the well being of future generations calls for different thinking – different talents and technologies still under construction. BRANDING – NOW AND TOMORROW Companies recognize the market demand for green and societal considerations. And that recognition is causing confusion as companies make unsupported claims - a practice now being called “green washing”. Regrettably, at present there is no globally recognized credential that verifies a company’s sustainability claims. But the sustainable companies will be the ones whose brands are trusted. Experience has taught us that trust will come from the ability to provide evidence that substantiates one’s claims. For example, our biggest competitor is the fuel blending industry where chemicals we can recycle are used as a fuel. At a common sense level, it would seem logical to assume that recycling spent chemicals rather

than burning them is a better choice for the environment. However, the benefit of having an academic study support the common sense has been meaningful. Likewise, having access to credible life cycle analyses information are influential to sell product or select vendors. Knowing you can evidence claims can also help your customers. Use of your product or service may strengthen their advocacy efforts – increase shareholder satisfaction or add to a carbon tax credit application. Having a brand denote “we can prove it” will help separate your company from companies that make unsupportable claims.

Ellen McGregor Chair Fielding Chemical Technologies Chair, Sustainable Path Inc. 905-281-4630

Under a different meaning of “we can prove it” we have also positioned our brand to denote a commitment to innovation. We provide infrastructural support to a cluster of companies in the environmental industry. Providing them space for pilot plants or offices has contributed to bottom line results and created investment opportunities in complementary businesses. Other examples of our commitment to innovation relate to product creation, the addition of new technologies and separation

techniques and how we access talent. Aligning brand goals with action gave us the confidence to change our tag line to “the Science of Sustainability™”. The today and tomorrow for our company includes better use of our website and social media. A company committed to sustainability is one that reaches out to connect - to get information, to share information - to be seen as a credible company committed to People, Planet and Profit. And while we have made progress in this area, there is much to be done. Environmentally, the world is one CHEMunity and when bad news and good news can go viral in minutes, we need our brand to be recognized as one that is taking measures today to look after the needs of those yet to be born. SUMMARY In these 3 articles I have discussed how one SME in the chemical recovery business embarked upon the journey to build a framework and create a culture to drive our sustainability. Our framework includes: • Policies and systems to manage a triple bottom line • A fully integrated management system that meets the standards of globally recognized credentials • Systems to promote and reward innovation • Use of social media • Our Brand I will be delighted to answer any questions you have. Wishing you good fortune in your commitment to CHEMunity.

HDTS Chemicals provides New Substance Notification services, is Canadian Agent to a number of large foreign chemical manufacturers providing confidential importer of record services. We also create site specific customized employee training programs for Transport of Dangerous Goods and Workplace Hazardous Materials Information Systems (WHMIS) and are poised to provide Globally Harmonized System (GHS) conversions as soon as the regulations are published. HDTS Chemicals Inc. is a supplier-partner to the Canadian Association of Chemical Distributors (CACD). Authorized distributor of CANWriteTM MSDS authoring software and CANLabelTM compliant label software produced by the CCOHS | T 905-631-1962 | F 905-631-5719 | email:






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“This is a winning situation for all involved,” said Steve Zorbas, Acting General Manager of Development and Infrastructure with the city. “Finding a location where the restoration of Freeman Station can take place is an example of how the community directly contributes to developing a vibrant, prosperous city where partners in government and the private sector can work together to achieve success.”

Burlington, Ont.- May 9, 2011 – Freeman Station, built in 1906 by the Grand Trunk Railway, is being moved from Burlington Fire Department headquarters to corporately-owned land, thanks to an agreement between the city and manufacturer Ashland Inc.

For more about Freeman Station, visit For more about the Friends of Freeman Station, visit

The relocation was approved April 30, 2012, by City Council, based on a proposal by the non-profit community group Friends of Freeman Station. The historical structure, bought by the city in 2005, will move to land offered by Ashland, a global company that specializes in chemical solutions for consumer and industrial markets.

For more information, please contact: Donna Kell, APR Manager, Public Affairs City of Burlington Ph: 905-335-7600, ext. 7841 \ Cell: 905-630-6263

"I’m thrilled we’ve found a home for the station so restoration can begin soon," said James Smith, president of the Friends of Freeman Station. "Our volunteers have worked very hard to achieve this arrangement. I’m excited by the opportunity and impressed by the positive response from Ashland.”

BRENNTAG CANADA Ajax Safety Achievement

The city, challenged with finding an agreeable home for historic Freeman Station, in January 2011 approved the creation of an ad hoc committee under the leadership of Ward 2 Councillor Marianne Meed Ward and Ward 6 Councillor Blair Lancaster to look at options for saving Freeman Station. Sites that had already been rejected by the previous City Council were not to be considered.

Congratulations to the six employees at the Brenntag Canada facility in Ajax, Ontario, where propellants for the aerosol market in Canada and the Northeast United States are manufactured and distributed. They have recently achieved 25 years “no lost time” accident status. This equates to over 9,132 days of continuous uninterrupted service to their customers!

“The Friends of Freeman Station has done a phenomenal job, and has grown to 243 members,” said Councillor Meed Ward. “The community has really come through for the station, donating more than $30,000. I would like to send a special thanks to Rob and Laura Freeman and Don and Wendy Smith for their lead donations of $5,000 each.”

To celebrate this significant milestone the team enjoyed a round of golf at Wooden Sticks Golf Course and were joined by Carol Jancar, Operations Manager, Ontario and RJ Petersen, Health, Safety & Compliance Manager.

The relocation of the station is expected to take place later this year. “It is thrilling to be part of a community success story,” said Councillor Lancaster. “The Friends of Freeman should be proud of the work that you have done. And, on behalf of my colleagues on council, I would like to thank Ashland for stepping up and playing an important role.” Ashland celebrates a 100th anniversary this year. The current Ashland facility was built in 1912 by the Vera Chemical Company of Canada Ltd. Its four employees manufactured rosin sizing to supply Canadian paper mills. The Hercules Powder Company of Wilmington, Delaware bought the company in 1931. Ashland bought Hercules in 2008.

Left to right: Kevin Myles, Jason Murray, Michael Falle, Sana Aminzada, Art Manger, Carol Jancar, RJ Petersen, Jim Abraham

“We look forward to working with the Friends of Freeman Station to achieve a successful and timely completion of the restoration to Freeman Station,” said Scott Thomson, Ashland plant manager.


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Fielding launched a new web site in June, 2012. The new site is compatible and friendly with all users of all devices and platforms. Fielding thanks CACD for providing the Scholarship opportunity to its staff

Saturday, September 15th at 1:00pm - Monday, September 17th, 2012 at 4:30 pm.

Akash Shah, the son of one of Fielding’s solvent operators, Maheshkumar (Kumar) Shah, won a CACD Scholarship of $1000.00 for university studies in the sciences.

Please join us for the Annual Conference and AGM in beautiful downtown Vancouver. Begin the conference with our social activities on Saturday including the Welcoming Reception in the evening. The new conference format includes Technical Committee Meetings on Sunday. This will provide an opportunity for the committees to meet to discuss current issues of the day and network with other industry colleagues.

Fielding celebrated Earth Week … April 16th to April 22nd On April 18th, Fielding participated in the Corporate Greening Event in association with Credit Valley Conservation and planted over 250 plants. In addition, the Fielding team took part in Mississauga’s 20-minute clean-up and weeding on April 20th. Fielding is dedicated to the eCycle program which supports collections of electronics.

Monday will have a strong line-up for the business program that will include presenters addressing key national and international issues faced by the paint and coatings sector. These sessions will also include updates on important public policy and regulatory issues related to all three levels of government. Don’t miss this important opportunity to get caught up on the current thinking on important industry issues in an ever changing world.


The social program will also include a number of networking opportunities including the Chair’s Gala on Sunday evening. This is a time to celebrate important contributions made by key industry members of the CPCA.

Taken from Business Activity

It’s a ‘once-a-year’ opportunity to meet and celebrate a growing and vibrant industry. Full program and registration details will be available very soon.

Office development defined the majority of new real estate investment in Oakville in 2011. Phase II of Great Lakes Business Park (GLBP), along with three facilities at Joshua Creek Corporate Centre and the new corporate headquarters for Siemens Canada accounted for over 300,000 square feet of development and investments of nearly $40 million. Both Joshua Creek Corporate and GLBP started construction as speculative facilities, signaling strength in Oakville’s office market. Industrial development was sustained by new buildings in Winston Business Park as well as a major expansion of Min-Chem’s facility on Wyecroft Road.

See you in Vancouver!


Industrial building permit construction values fell from the five – year high observed in 2010; however, 2010 values were an anomaly due to the construction of the new Oakville transit facility which was 85% of the year’s total. In terms of private sector investments, 2011 was a relatively strong year for industrial development. Several significant projects contributed to a rebound over 2010, and values were consistent with those observed since 2008. New industrial developments in 2011 included an expansion of Min-Chem’s Wyecroft Road warehouse facility, construction of JM Tek’s new Oakville facility, and a flex industrial building at 2795 Brighton Road in Winston Park.









April 30, 2012 - WARWICK, RI - DeWolf Chemical, Inc. and Glenn Corporation are pleased to announce the successful completion of the acquisition and operational integration of Canadian specialty chemical distributor Tempo Canada Inc.

Barrie-Collingwood Railway Hosts TransCAER®

With the completion of this acquisition The DeWolf Companies (DeWolf Chemical, Inc. - Glenn Corporation Tempo Canada) now offer a single channel to the Personal Care, Color Cosmetics and HI&I markets throughout North America. This extension of its already substantial market reach and depth will permit the organization to capitalize on the significant growth opportunities that exist within the Canadian Beauty Care and HI&I sectors. Tempo Canada will retain its respected brand and identity developed over 28 years of business. The company will continue to operate as an autonomous business entity with its own sales, supply chain and customer service teams strategically focused on the Canadian marketplace. Operations will continue from existing offices and facilities headquartered in Oakville, Ontario (within the Greater Toronto Area), and regional office in Montreal, Quebec. This model is consistent with the operational approach taken by DeWolf Chemical and Glenn Corporation today.

On Saturday, March 31 the Barrie Collingwood Railway (BCRY) was visited by 52 firefighters with their fire trucks, equipment and a dangerous goods response team. It wasn't a major railway incident, but a community outreach training program called TransCAER for First Responders.

This acquisition will strengthen Tempo’s position and offering in the Canadian marketplace by leveraging on DeWolf ’s and Glenn’s market model, infrastructural efficiencies, enterprise business systems and operational best practices.

TransCAER, which stands for Transportation Community Awareness Emergency Response, was focused on the transportation of dangerous goods by rail, but the overall program was originated by the chemical producers.

“I would like to welcome the Tempo organization and employees to the DeWolf family,” said Hank DeWolf, President and CEO – The DeWolf Companies. “We are extremely excited about the opportunities created for the combined organization through this strategic acquisition. Having achieved our corporate objective of becoming a North American leader in our marketplace, we look forward to continuing our track record of consistent and sustainable revenue growth experienced over the past 10 years."

Saturday's training program consisted of a morning of presentations by various different agencies and companies with an afternoon session at the BCRY's Utopia Yard just west of Barrie, Ontario which gave "hands-on" training with two different types of railway tank cars, a locomotive and an Emergency Response trailer supplied by Itech Environmental out of Brantford, Ontario.

For more information contact: Hank DeWolf President & CEO The DeWolf Companies 401-434-3515 Press contact: Julia Hernandez Marketing Manager The DeWolf Companies 954-614-1902

Five different fire departments from Simcoe County benefited from this unique training and take away a good working knowledge of what it is like to work in a railway environment and the training and procedures that railways perform to ensure the safe transportation of dangerous goods. The Barrie-Collingwood Railway and the RAC Dangerous Goods Team wish to thank the following companies and associations for their full support and sponsorship of the this valuable training program. CP Rail, Norfalco Inc., Itech Environmental Services, Chemistry Industry Association of Canada (CIAC), and the Canadian Association of Chemical Distributers (CACD). For more information, contact: Andy Ash, RAC, Director, Dangerous Goods at 905-953-8991 or


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Thank you to UBA Inc. for supporting the new brand and promoting the message of “Responsibility Matters” across Canada. Be sure to send us your pictures! Send us an image of your RD flag flying high or the CACD logo displayed on your trucks and we will feature the picture in the Company News section of the next Chemunicator. For more information, please contact the CACD Head Office. Emma Dew, Member Services Administrator Tel.: 905.844.9140 |






NEW MEMBER COMPANY IEC CANADA IEC was founded in 1965 by Jim Stone to meet the needs of the emerging Printed Circuit Board Industry in Canada. IEC quickly established itself as a leader in the PCB industry through the strong partnerships forged with customers and suppliers, its dedication to service, and its superior product management. In 1998, Shawn Stone and Chuck Williams founded IEC USA to continue the growth of IEC into the United States. Its reputation for excellence, built over 47 years, has made IEC a leading supplier of printed circuit board chemicals, copper clad laminates, and equipment to the North American market. IEC works closely with and distributes for global manufacturers such as Dow Chemical Company and Eastman Kodak in both Canada and on the West Coast of the United States, and prides itself in bringing premium product with competitive pricing to market. One of IEC’s newest measures of excellence is committing to membership of the Canadian Association of Chemical Distributors. Having been approved for membership of the CACD in the spring of 2012, IEC is rewarded with the status of upholding and promoting Responsible Distribution and partnering with other like companies. Also this year, IEC is embarking on several other new endeavours, one of which is to bring a safe and environmentally friendly solution to companies requiring chlorinated solvents such as in the automotive and aerospace industries. This new program will feature safe containment and tailor fitted spent pick up procedures to provide a reliable, cost effective and responsible program for industrial cleaning and servicing – clearly an opportunity to shine with our new RD initiatives. IEC consists of a dynamic group high energy personnel, with strong backgrounds in chemistry in the Sales department, and years of Customer Service and Logistics experience in the Operations department. With the Canadian head office in Toronto, Ontario and the US head office in Santa Clara, California; warehouse locations in Seattle, Washington, and Portland, Oregon, getting product to your door, when you need it, couldn't be easier.

NEW SUPPLIER PARTNER PURVES REDMOND LIMITED As a chemical distributor three of the largest expenses your company has to bear are payroll, fuel and insurance (especially vehicle fleet insurance). We can’t help you with the first two but we can help you reduce your insurance premiums and assist you to manage your risk.

Purves Redmond Limited is a leading Canadian Commercial Insurance Broker and Group Benefits company. We looked long and hard at your industry’s insurance costs and available insurance coverage. This research combined with our knowledge of your industry has lead to the creation of a tailored insurance and risk management program that will help to reduce costs and provide better service to those companies employing or willing to adopt best practices. Our team of insurance specialists is involved in all aspects of servicing and marketing your corporate insurance program. Our goal is to exceed your expectations and assist in reducing your cost of doing business by providing you with competitive premiums and customized service that is uniquely focused on your market segment. The Chemical Distribution Program is available to retail and wholesale distributors of hazardous and non hazardous chemicals, fuels and lubricants. We provide complete insurance coverage for: • • • • • •

Commercial General Liability, Commercial Automobile (fleets), Property Insurance including Business Interruption, Environmental Pollution Liability, Umbrella and Excess Liability, Directors and Officers Liability and Employment Practices Liability, • Surety Bonds, • Life and Group Benefits Insurance • And more We are licensed to manage all types of commercial insurance policies and group benefit plans in all Canadian Provinces and Territories. Our partner, Wells Fargo Insurance Services, assist us with the management of your U.S. insurance requirements should the need arise. Competitive Premiums: We are skilled in negotiating competitive premiums. When you employ the best safety standards and industry practices we make sure you are viewed by your insurers as “best in class” in your field. This would also be reflected in your insurance claims experience. Since your premiums are partially predicated upon your loss experience and not on the loss experience of your industry peers, who may not employ the best industry standards and practices, you will see more stability in your insurance costs. Focus on Risk Management & Loss Prevention: Our commercial insurance program provides on-going Risk Management and Loss Prevention support including insurer training and communication programs. In many cases we can arrange for important spill response services and expert teams to assist with most types of emergencies at no cost to you. We offer fast, efficient and fair resolution of claims. The claims management oversight focuses on inclusion of you, the policyholder, rather than exclusion during the claims process.


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EmployeeN CCC GROUP CCC Group announces Patrick Haineault to role of Vice President

CCC is very pleased to welcome Patrick Haineault into the role of Vice President, Chemical Distribution effective August 7, 2012. He will be responsible for leading our five Chemical Business units, namely: Industrial Chemicals, Coatings and Construction, Ingredients, Environmental and Resource Industries, and Oil and Gas.

E W S extensive professional experience in Responsible Care®, Technical Service, Logistics, Supply Chain, Quality Systems, IT, Business and General Management and more recently Responsible Distribution®. With the addition of Frans, DSN Chemical Transportation is an even stronger supplier to the chemical industry with superior Safety, Service and Spend solutions. Frans can be reached via email at: Tel: 905-607-6775 x 9302.

Prior to joining CCC, Patrick spent 14 years with Shell Chemicals, including the role of Solvents Sales Director North America, before transitioning to Shell Energy for the last 4 years working both in Calgary and in The Hague, Netherlands. Patrick will be located in our Mississauga office.

DEMPSEY CORPORATION Dempsey announces the hire of Trevor Cook Dempsey Corporation is delighted to announce that Mr. Trevor Cook has joined our Industrial Sales team as of May 1st 2012 in the capacity of Marketing Manager – Coatings and Inks. Mr. Cook has a technical background, received his BSc. from McMaster University and was an Ink formulator for 6 years with Flint Ink, Sicpa and Siegwerk. During the last 10 years he was with Inortech Chimie. His immediate duties will include a sales portfolio focusing on the Graphic Arts and Coatings customers. In the future, he will also have additional marketing responsibilities. His contact information is: Cell: 416-576-3129 Please join us in welcoming Trevor to the Dempsey team.


DSN announces Frans des Tombe to role of Vice President DSN Chemical Transportation, is pleased to announce the addition of Frans des Tombe as Vice President.

UNIVAR J. Erik Fyrwald as President and Chief Executive Officer of Univar and John J. Zillmer to Executive Chairman of Univar and its Board of Directors REDMOND, Wash. – April 19, 2012 – Univar Inc., a leading global chemical distributor, announced today that J. Erik (Erik) Fyrwald will join Univar as president and chief executive officer effective May 7. Fyrwald, age 52, was previously president of Ecolab (NYSE: ECL) a global provider of water, hygiene and energy technologies that merged with Nalco in December 2011. Fyrwald will also become a member of Univar’s board of directors. As a result of the addition of Fyrwald to the executive team, Univar’s current President and Chief Executive Officer (CEO) John J. Zillmer will assume the position of executive chairman of Univar and its board of directors, succeeding William S. Stavropoulos, who will move to the role of lead director. As executive chairman, Zillmer will continue to focus on leadership development, corporate strategy, and the company’s global growth initiatives. “This is a great opportunity for Univar to continue strengthening its leadership team and business momentum,” said Univar President and CEO, John Zillmer. “At Nalco, Erik brought focused attention to creating the capabilities needed to support the company’s dynamic growth. With his record of strong business leadership and results, the board of directors and I are very confident in his ability to help lead Univar as we continue to expand our global footprint.” For further information, please contact: Alison Jahn - Director, Public Relations Americas, Asia-Pacific Univar T +1 425-889-3501 F +1 425-889-3640 M +1 425-505-1768

With over 25 years in the chemical industry, Frans brings


Update on You Be the Chemist Fundraising Subcommittee | Peter DiTecco & Ian Dowding DSN Chemical Transportation continues to support the YBTC program by donating $10 to YBTC for every shipment over $250 made by a CACD member between July 1st and August 31st.

Solutions Canada Inc. and Sylvite Canada for their generous offer to sponsor breakfast and lunch at the event. In other good news, Turning Technologies have donated their event kit to the YBTC Regional Challenge. The event kit includes the remote transponders and software required to run the Challenge.

Chemistry-To-Go Totes are now available for purchase. Purchase the totes and then donate them to schools of your choosing! A special thank you to Armbro Transport Inc. for sponsoring the delivery of the totes. If you are interested in purchasing totes, please call 905-844-9140 or email

Invitations to participate in the Challenge were sent to schools in Stratford and the surrounding area. To date, we have received 9 affirmative responses. Marketing & Communications | Catherine Wieckowska Five additional lesson videos have been uploaded to the YBTC website. Thank you to Quadra Chemicals for donating the time of Rosanna Aurello and Isabelle Ouellet for video translations and voice actress recording.

School Board Communications Subcommittee | Frans des Tombe & Dave Ballantyne Emergency Preparedness Day (EPD) was held in Guelph, ON on May 9th. The event was well attended with approximately 400 students participating in the milk rainbow experiment. Thank you to Sodrox Chemicals for their supported of the event and program.

Cathy Campbell, Catherine Wieckowska, Uli Mersch, Frans des Tombe and Dave Ballantyne presented to Science on Stage Canada at Appleby College on March 26th, 2012, a prestigious event attended by teachers from Canada and Europe.

Croda Canada employees have committed to donating 1% of their time to support the YBTC program at local elementary schools. The YBTC committee thanks Croda for its support and initiative. If you are interested in volunteering your time, please call 905-8449140.

The decision was made to develop a Canadian brand for You Be the Chemist. Our slogan moving forward will be “Promoting Chemistry in Classrooms.� Cartoon characters have also been developed to assist in promoting the brand. Be sure to watch for new marketing initiatives.

Canadian Challenge Subcommittee | Rosanna Aurello, Stephane St-Jacques & Peggy Woessman The first YBTC Regional Challenge will be held on November 20th, 2012 in Stratford, ON. A very special thank you to Unipex


Name:Story: Maya Meet the new faces of You Be the Chemist Canada! Feature

Age: 13 Specialty: Environmental Sciences skaƟngfor & You Be the Chemist Canada. We are pleased to Hobbies: unveil theFigure new faces characters were extensively reviewed by the YBTC committee to Name: TheKaƟe soccer Age: at Emergency 8 ensure they relate to the youth of today. A focus group was conducted Preparedness Day, where hundreds of students voted on

Specialty: Organic Chemistry Hobbies: Horseback riding The Marketing Subcommittee will continue to explore ways to use these characters to promote the YBTC program. & swimming

each character’s name.

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TTroy roy 1 0 10 B iochemistry Biochemistry SSkateboarding kateboarding & playing tthe he gguitar uitar playing

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Name: Age: Specialty: Hobbies:

Troy 10 Biochemistry Skateboarding & playing the guitar

Name: N ame: K KaƟe aƟe A ge: 8 Age: SSpecialty: pecialty: O rganic Organic C hemistry Chemistry H obbies: H orseback rriding iding Hobbies: Horseback & sswimming wimming

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Troy 10 Biochemistry Skateboarding & playing the guitar



25 Years and Still Going Strong INTRODUCTION ICC Compliance Center was established in 1987 with one principal in mind—to help North American corporations comply with dangerous goods regulations, whether they are handling, shipping or transporting dangerous goods by air, ground or sea. Over the years, we have become a leader in providing supplies and services to dangerous goods shippers throughout North America and around the world and have developed products that have become the de facto standard of the chemical industry. Our innovative products help our customers handle, store and transport their products within the guidelines of legislation, and keep their workplace safe. ICC specializes in providing labelling, packaging, training and consulting solutions and services. Our onsite manufacturing capabilities and recognized regulatory expertise serves customers in chemical distribution and manufacturing, transportation and logistics, paint and coatings, automotive, government, healthcare, consumer products markets and more. ICC has been successfully serving the membership of the Canadian Association of Chemical Distributors (CACD) for 25 years. Through our membership with the CACD, ICC has had the

privilege of sitting on many regulatory committees. We have also had the opportunity to network with other regulatory colleagues; learn about changes to the regulations, and how they affect the CACD membership. Through this partnership and knowledge sharing, we have developed expert and quality driven solutions, services and products that support responsible distribution. Over time we have become acquainted with many members and developed relationships that we look forward to fostering for many years to come.

WHERE DID IT ALL BEGIN? ICC Compliance Center was founded in 1987 in response to the Mississauga train derailment of November 10, 1979. The train was carrying railcars that contained styrene, toluene, propane, caustic soda, and chlorine, all of which are dangerous chemicals that spilled onto the tracks and into the air. Within a short amount of time Mississauga was left a ghost town. Once the contaminants were cleared and the dangers diminished, local residents were allowed to return to their homes.


S U M M E R • 2 0 1 2

The city was not reopened for a long 6 days after the derailment. This was considered the largest peacetime evacuation in North America at the time. This titanic event became the backbone for legislative changes to the safe transportation of dangerous goods in Canada; and a shining example of emergency planning for communities worldwide.

THE INCEPTION OF ICC COMPLIANCE CENTER In the 1970’s, life-long friends Bob Monette and Mike Jeanrie were working together in the printing industries in Montreal. After the Mississauga derailment, they noticed a sudden demand in a certain type of warning signs for what is now known as placards. Bob, being an entrepreneur with a big vision, started to investigate what they were for. As he learned more, he saw an opportunity in this area and opened a printing company specialising in compliance products in Toronto. Once the Transportation of Dangerous Goods Regulations was enacted in 1985, there was a great demand for not only the compliance products but also the training and consulting service that follows. In the same year, International Compliance Center Limited known today as ICC Compliance Center was established with Bob Monette, Mike Jeanrie, Conrad Jeanrie and Andy Li.


ICC Compliance Center has proudly been Canadian owned and in business for 25 years. We are delighted to say that ICC currently has many long-time employees on staff, many of whom have been with ICC since the very beginning. ICC’s 25 year employees have worked in various departments such as: regulatory, purchasing, customer relations, production, marketing, sales and accounting. Several of these employees have been in multiple positions over the years, thereby contributing to the many facets of ICC’s growth and success. Today we have 7 locations throughout North America, with offices from coast to coast throughout Canada and the United States. ICC Compliance Center’s Regulatory Team has over 180 years of regulatory experience, and is comprised of professionals with science, chemistry, chemical engineering and Masters Degrees. Their up-to-date, expert knowledge qualifies them to serve ICC’s customers in the areas of 49 CFR, 29 CFR TDG Clear Language, IATA/ICAO, IMDG, WHMIS, OSHA, the European Hazard Communication regulations, and the Globally Harmonized System of Classification and Labelling of Chemicals (GHS) recently adopted in the United States.

ICC Compliance Center’s vision is to be recognized as the leading North American industry expert and provider for transportation, health and safety compliance products and consulting services. ICC wishes to be your first and only expert compliance partner and the benchmark for global hazmat solutions. Visit us on the web at



The SIR System has demonstrated its effectiveness through operational results such as raising awareness of the threat, preventing crimes, and arrests of individuals suspected of illegal activity. Gilles Michaud | Assistant Commissioner National Security Criminal Investigations, RCMP

As part of its national security mandate, the RCMP is working with Canadian critical infrastructure (CI) owners and operators to prevent, detect, investigate and deter criminal threats to CI. A growing support for that mandate is the Suspicious Incident Reporting (SIR) System. On May 23, 2012, the new online version of the SIR System was launched by the Critical Infrastructure Intelligence Team (CIIT). The SIR System was designed in close consultation with private sector owners and operators, 30 of whom are now partners with the RCMP in the SIR System and are submitting reports online. The terms and parameters used for reporting suspicious incidents were provided by specialists within each sector. As well, the system was tested by and evaluated with end users and upgraded based on their input. The current release is a direct result of collaboration with SIR System partners and stakeholders. The main goal of the RCMP SIR System is to receive and capture data on suspicious incidents that meet two key criteria: • They have occurred at, or affect, Canadian critical infrastructure assets; • They have a possible connection to national security, meaning they may indicate pre-attack planning against one or more of Canada’s CI assets, either physical or cyber.

Project Severe resulted in the arrest of Mohamed Hersi at Toronto's Pearson airport on March 29, 2011. That arrest was the result of a six-month investigation, which began when his employer, a security firm, grew concerned about his online activities and contacted CIIT with a SIR report. The Toronto Police Service began investigating Hersi in September 2010. The RCMP's Integrated National Security Enforcement Team in Ontario (O-INSET) subsequently became involved. It is Canada's first arrest related to the terrorist group Al-Shabaab.


"The SIR system is more than a reporting system - it is a mechanism that allows the RCMP to develop crucial partnerships, support criminal investigations, and maintain continuous dialogue with internal and external partners,” says A/Comm Michaud. Version 2.1 of the SIR System has a number of new features and functionalities. In particular, users will find the pages have a crisp, clean and consistent layout that is easily navigable. As with the previous version, users will be able to designate any other critical infrastructure stakeholders to receive their SIR System report.

Since January 2012, six SIR System reports were generated for the Manufacturing sector, all involving the chemical industrial base sector known as CBRNE (Chemical, Biological, Radiological, Nuclear and Explosives). Three SIR reports dealt with missing radiological devices. In January 2012, a suspicious attempt to purchase large amounts of Hydrogen Peroxide (H202) was reported in Lethbridge, AB. The same month, another suspicious attempt to purchase Hydrogen Peroxide was made by a female caller from Langley, BC, who claimed she worked for the Canadian Food Inspection Agency. In February 2012, a SIR System report was generated from Calgary, AB about a suspicious attempt to purchase Potassium Nitrate through a web site. In May 2012, a SIR System report indicated a rail-tanker car in Powell River, BC was believed to have been tampered with while transporting Hydrogen Peroxide. Between August 2011 and January 2012, the SIR System received 144 reports. The majority of the reported incidents were from the Transportation sector (31 per cent). The top incident category was sabotage, tampering and vandalism (e.g. suspicious graffiti, rail switch tampering and oil well tampering), followed by expressed threats (e.g. bomb threats/hoaxes), and loss/theft (e.g. uniforms or uniform components, and industrial gauges used by the petroleum industry). Geographically, the majority of incidents originate, in order, from British Columbia, Alberta or Ontario. Of these three provinces, reporting shows a relatively even distribution, with B.C. being the most frequent.

SafetyMatters The goal of this virtual library is to raise overall awareness about suspicious behaviour, criminal activity including terrorism, and other criminal threats to critical infrastructure across all sectors.

Testing CI Readiness in PEI As a test for response and communications, critical infrastructure owners and operators in Prince Edward Island participated in "Exercise Broken Link", a three-day table top exercise based on a scenario of terrorists blowing up a portion of the Confederation Bridge that links PEI and New Brunswick. Various federal and provincial agencies were involved, including the Bridge management company, Charlottetown International Airport, the Queen Elizabeth Hospital plus local businesses and merchants.

Gilles Michaud | Assistant Commissioner National Security Criminal Investigations, RCMP

Currently, 30 partners have signed User Access Agreements, with another 25 pending. At present, these partners represent the Energy and Utilities, Finance, Manufacturing and Transportation sectors, as well as related property management companies. Other sectors will be invited to participate as resources permit.

The exercise not only tested law enforcement response at the outset, but due to the scenario timing, the Bridge was incapacitated for eight weeks in the middle of winter during a popular winter tourist carnival. Various players had to be tapped into including hotels, grocery stores and fuel companies, for example, as all would be quickly impacted during a prolonged Bridge closure.

Reaction to the new version has been very positive. In particular, stakeholders appreciate the clean look, improved navigation as well as the resources now available in the online SIR System Library. Some 21 users have been security cleared to have access to the Library. Partners have reported they intend to expand staff access once security clearances have been processed. The secure web-based library offers unclassified and Protected A and B intelligence and information from Public Safety Canada, the RCMP, the Integrated Terrorism Assessment Centre and Defence Research and Development Canada, academic and CI owners and stakeholders.

A stronger understanding of the work of the National Security Criminal Investigations (NSCI) Program was imparted to all participants and cooperation with critical infrastructure owners and operators has been strengthened as a result. Better lines of communications and awareness were other mutually agreed upon outcomes of this training.

In the future, it may also include links to relevant open source material from the scientific community. Eventually, the library will be accessible to pre-approved participants 24/7. The intelligence and information in the library will help these stakeholders raise awareness of criminal threats and to assess their own associated risks and vulnerabilities. Access to this intelligence and information will assist corporate security practitioners in the development of corporate security risk and vulnerability assessments for the benefit of operational decision making. CIIT is now engaging Police of Jurisdiction (POJ) in becoming partners in the SIR System by identifying a point of contact. Feedback indicates strong support for the concept behind the SIR System, particularly in light of recent arrests as a direct result of reporting.

QUICK FACT In 2011, the RCMP’s Canadian Bomb Data Centre recorded 183 bomb incidents, including 13 bombings (eight in B.C.), five attempted bombings, the recovery of 29 improvised explosive devices (17 in B.C.) and 27 bomb hoaxes. The bombings resulted in four injuries and one death.

The RCMP's Critical Infrastructure Intelligence Team is expanding partnerships with security and intelligence personnel employed by owners and operators of Canadian CI. The ultimate goals of CIIT's efforts are to exchange intelligence and information that will support owners and operators in protecting their assets, increase the situational awareness of RCMP senior decision makers and enhance RCMP investigations.

For more information on the RCMP's Suspicious Incident Reporting (SIR) System or to receive the monthly "CIIT Review� newsletter, please contact Robert Zawerbny, the Intelligence Research Specialist for the Manufacturing sector (Chemical sub-sector) at (613) 949-0218 or To apply to become a partner in the SIR system, please contact




President’s Press And that’s exactly what happened. We took 160 people, broke them into groups, added a little competition and voila – great things resulted. Please visit the member section of the CACD website and see the ideas and outcomes from the panel exercise. Thanks to everyone, who came together and made it a success (on the fly).

It’s Sunday in July. I am where I want to be – at the cottage. It’s raining after four weeks of constant heat and humidity. People are walking and sitting in the rain. All sharing the same sentiment, “we need the rain, this feels good.” After all, our community is built on conservation lands, full of trees and green space. This is community. This is people coming together for the greater good. Maybe it’s Cathy Campbell because my family is from the President Maritimes, but I need people. I need conversation and the enjoyment of time spent with family and friends.

This is what CACD is. Community. It’s not just a few people volunteering on committees or working groups. It’s people helping people. It’s Members & Suppliers helping Members and Suppliers. Making things happen, because they care. Because when “stuff ” hits the fan, we’re all affected.... the entire chemical community. So, whether your community consits of family, friends, colleagues, associations, or any other groups such as Rotary, Legions or Alumni – reach out to them. They need your involvement, your thoughts, your passion and your care. Enjoy the rest of your summer. Let’s hope the sun shines and the much needed raindrops fall on all of our communities!

This is exactly what CACD and its family is all about. Helping each other, being there for one another and sharing good dialogue. We’re all in it and we’re in it together. If one of us has an issue or incident, so do the rest of us! Which is why the CACD Dragon’s Den at the annual meeting was so successful. As Randy Craddock, President of Univar Canada said “let’s look for areas and ways to improve and reduce EH & S incidents, because that’s something we can all wrap our minds around and help each other on.”

Cathy Campbell, President

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CACD Blog Communication Matters







The Chemunicator - Summer 2012  

The 2012 Summer issue of The Chemunicator. Published by the Canadian Association of Chemical Distributors (CACD) represents chemical distri...

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