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Registration & Policy Information Program Registration

Before registering make sure that you have updated your household information with the Bensenville Park District. This can be done by filling out the Household Information Form. The Household Information Form along with the Registration Form can be found on our website and is available at the Deer Grove Leisure Center. When completing the Registration Form keep in mind the following • Fill out the form carefully and completely. Please indicate if you have changed your address, phone number, or email address. • Payment can be made via credit card, money order or check. Make checks payable to the Bensenville Park District • Bring or mail your Registration Form with payment to the Deer Grove Leisure Center.

Refund Policy

The Bensenville Park District constantly strives to offer you the best in recreational activities, events, and programs. If you are not completely satisfied and would like to request a refund please call and we can help you with your options. • A $5 administrative fee will be charged for all refunds. • You may transfer to another class if space is available. • A pro-rated refund will be issued for medical or moving reasons. Documentation is required. • Refunds take three weeks to process. Checks are mailed directly to your home. • No refunds will be granted 24 hours before a class starts or after it has started. • Certain facility and program refund policies may differ. Please adhere to the specific policies.

Financial Aid Program

The Bensenville Park District believes that all residents should have the opportunity to participate in recreational programs. The Park District will attempt to provide leisure opportunities for residents faced with financial hardship. Please call (630) 766-7015 or visit the Deer Grove Leisure Center and ask for a Financial Assistance Scholarship Application. You must turn in your application two weeks prior to your program start date.

Hablamos Español

Para información en Español, hable con Yolanda (630) 766-7015 ext. 101 del Lunes al Viernes 10-6pm o correo electrónico, ymedina@ bvilleparks.org o visite nuestra página de internet, www.BvilleParks.org para traducir en Español; seleccione “Español” en “traducir por Google” en la página de inicio.

Trip Policies

A refund will only be issued if a substitute can be found. The Bensenville Park District must pay in advance for tickets and reservations, therefore, this policy is strictly enforced.

Toilet Training Policy

The Bensenville Park District makes every effort to provide complete and accurate information about the programs contained within this brochure. If an error has occurred, the Park District has the right to revise, delete, or change any information it deems necessary.

Bensenville Park District requires program participants to be toilet trained. Staff are not permitted to change diapers or soiled clothing. Participants may keep extra clothes on hand for emergency situations, however, the participant, participant’s parents, or designated person may assist with the change. Pull-ups brand training pants are not acceptable. This policy does not apply to participants ages two and under.

Behavior Policy

Photo Policy

Disclaimer

No participant shall, on the basis of race, sex, creed, national origin or disability be denied equal access to programs, activities, services or benefits, or be limited in the exercise of any right, privilege, advantage or opportunity. Participants are expected to exhibit appropriate behavior at all times. The following guidelines have been developed to help make Park District programs safe and enjoyable for all participants. Additional rules may be developed for particular programs as necessary by staff. Participants shall: • Show respect to all participants and staff • Refrain from using foul language • Refrain from causing bodily harm to participants and staff • Show respect for equipment, supplies, and facilities A positive approach will be used regarding discipline. The Bensenville Park District reserves the right to dismiss a participant from a facility, program or event for violation of behavior guidelines.

Photographs and videos are periodically taken of participants in classes, at special events, or at the parks. Please be aware that these photos are for Park District use only and may be used in the District’s publications, websites, and/or social media accounts. In the event you do not want yourself, or your child featured in these publications, the Bensenville Park District needs to be notified prior to the event in writing. Please call the Park District with any questions.

Insurance Policy

The Bensenville Park District is unable to assume the responsibility for injuries or accidents occurring at programs, activities, parks, and facilities. Please check your insurance coverage before you participate.

BvilleParks.org | WINTER 2021

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Profile for BvilleParks

BPD Winter 2021 Program Guide