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Chapter 02 - Developing Successful Organizational and Marketing Strategies

LEARNING OBJECTIVES (LO) After reading this chapter students should be able to: LO 2-1: Describe three kinds of organizations and the three levels of strategy in them. LO 2-2: Describe core values, mission, organizational culture, business, and goals. LO 2-3: Explain why managers use marketing dashboards and marketing metrics. LO 2-4: Discuss how an organization assesses where it is now and where it seeks to be. LO 2-5: Explain the three steps of the planning phase of the strategic marketing process. LO 2-6: Describe the four components of the implementation phase of the strategic marketing process. LO 2-7: Discuss how managers identify and act on deviations from plans.

KEY TERMS business

marketing tactics

business portfolio analysis

mission

core values

objectives (goals)

diversification analysis

organizational culture

goals (objectives)

points of difference

market segmentation

profit

market share

situation analysis

marketing dashboard

strategic marketing process

marketing metric

strategy

marketing plan

SWOT analysis

marketing strategy

2-4 Copyright Š 2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.

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Solutions for Marketing 14th Kerin  

Solutions Marketing 14th Edition Kerin 2019 (Solutions Manual Download) (9781259924040) (1259924041). Instant access. All chapter are includ...

Solutions for Marketing 14th Kerin  

Solutions Marketing 14th Edition Kerin 2019 (Solutions Manual Download) (9781259924040) (1259924041). Instant access. All chapter are includ...