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40. The study of the morality of choices made by people is known as a. ethics. b. business ethics. c. freedom of choice. d. moral aptitude. e. standard of behavior. ANS: A PTS: 1 REF: p. 37 OBJ: LO: 2-1 TOP: Business Ethics Defined

DIF: Difficulty: Easy NAT: BUSPROG: Ethics KEY: Bloom's: Knowledge

41. Brant promised to repair Carolyn’s car on Thursday. After picking up the necessary part at a junkyard, he discovered he could not do the job after all and that the junkyard would not buy back the part. Carolyn does not know about these developments. However, she thinks Brant will be finished with her car sometime today. What should Brant do? a. Try to repair the car even though he does not really know how. b. Try to repair the car so he can at least get his money’s worth out of it. c. Call Carolyn to inform her of the problem, and recommend a reputable repair shop. d. Fake an emergency and contact Carolyn on Monday. e. Stall for time to read up on car repairs so he can practice on Carolyn’s car. ANS: C PTS: 1 REF: p. 38 OBJ: LO: 2-2 TOP: Ethical Issues

DIF: Difficulty: Challenging NAT: BUSPROG: Ethics KEY: Bloom's: Evaluation

42. Customers expect a firm’s products to a. boost sales. b. be profitable. c. earn a reasonable return on investment. d. be available everywhere. e. be safe, reliable, and reasonably priced. ANS: E PTS: 1 REF: p. 38 OBJ: LO: 2-2 TOP: Ethical Issues

DIF: Difficulty: Easy NAT: BUSPROG: Ethics KEY: Bloom's: Knowledge

43. Investors expect management to do all of the following except a. consult them on ethical decisions. b. increase sales. c. boost the company’s profit. d. increase the return to the investor. e. make sensible financial decisions. ANS: A PTS: 1 REF: p. 38 OBJ: LO: 2-2 TOP: Ethical Issues

DIF: Difficulty: Moderate NAT: BUSPROG: Ethics KEY: Bloom's: Knowledge | Bloom's: Analysis

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