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Business Today NC

February 2017 Published monthly


Business Intelligence for the Golden Crescent: Lake Norman • Cabarrus • University City


Rusty Knox will run for mayor of Davidson, just like his dad did some 30 years ago Page 4


Uwharrie Bank, with offices in Concord, Charlotte and points east, reports strong 2016 results Page 7


Wells Fargo economist Sarah House goes in-depth on North Carolina’s economic perforPages 8 mance in 2017


Being in favor of diversity is not the same as accomplishing diversity. Chris Hailey and Karen Lawrence explain Page 10-11

The state of Huntersville Mayor John Aneralla is all business

BY DAVE YOCHUM A full year into his two-year term, Huntersville Mayor John Aneralla called his regular monthly meeting with citizens and business owners at the Spare Time bowling and entertainment complex last month a “State of Huntersville Address” and ran down a long list of achievements. The room was quiet. Aneralla looked around. He dead-panned like a New York comedian: “I give a State of the Union address. [Pause] It’s a little disappointing there are no people standing up and clapping. That didn’t happen.” More sardonic about himself than others, practical when it comes to government and alert to business needs, the mayor is getting high marks from members of the business community, including Callan Bryan, the 2016 chairman of the Lake Norman Chamber of Commerce, who himself attended countless Huntersville mayor John Aneralla speaks at the Newsmaker’s Breakfast in February 2016

See ANERALLA page 18

Hire calling: Labor will tighten in 2017 BY DAVE VIESER Economists say issues such as tax reform, HB2 and even traffic congestion will all come into play when job creation numbers come in locally and nationally during 2017. John Connaughton, professor of economics at UNC-Charlotte said, “Right now, so much is uncertain concerning both corporate and individual tax reform


Pages 20-21

18396 Balmore Pines Lane in Cornelius closed for $1.59 million

that the rate of economic growth and hiring in 2017 is really up in the air.” Bill Russell, CEO of the Lake Norman Chamber, is optimistic. “The reaction of the market to Donald Trump’s election has contrasted sharply with previous expectations from pollsters and economists.” Sarah House, a top Wells Fargo economist, expects the pace of hiring to slow

in 2017, partly because the labor market has tightened up so much. “The local labor market has tightened in line with the nation. Labor force participation remains a challenge for the region, however,” House says. Some national surveys paint a rosy picture. According to CareerBuilder, 40 perSee LABOR page 19

RECORDS Transactions Cabarrus 15 Mecklenburg 15 Mooresville 15 Foreclosures Cabarrus 15

Mecklenburg 15 Mooresville 16 Corporations Cabarrus 16 Mecklenburg 16 Mooresville 16



Commercial real estate brokers say the proposed multimillion-dollar arts center is good for downtown Cornelius Page 2

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Business Today P.O. Box 2062 Cornelius, NC 28031



Business Today

2 February 2017

Brokers paint bright future for downtown Cornelius

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Commercial real estate brokers in Cornelius say the proposed municipal Arts Center will "renew and rejuvenate" a tired central business district that lacks a central focus. "Leasing in the downtown area will be more sought-after as well as increase the current leasing rates. Cornelius will be better known as the 'Cultural Town on the Lake,'" said Karen Tovar, principal of The Tovar Group, a commercial brokerage. The Town of Cornelius paid $1.495 million for a 1.85 acre parcel downtown for a new arts center that has been approved by voters. Voters in 2013 approved a $20.4 million bond package that included $4 million for town center redevelopment, which included a community arts center. "Because of the soon to come Art Center and district, commercial real estate has gotten more attention in the past year. I have relocated two businesses in the downtown area, as well as one new business enterprise. We are likely to see new construction in the limited commercial lots as well as renovated houses in the Neighborhood Mixed Use Area on Catawba Avenue and Main Street," Tovar said. The imposing Town Hall and the police station face each other in close proximity to the Art Center property on Catawba Avenue. A repurposed mill, with retail, sits behind the police station. A burgeoning arts scene is centered on the mill which has a parking area for art walks and exhibits. Lisa Dula of Dula Real Estate in Cornelius, said the initiative is "broad and takes into consideration the reuse of ex-

isting real estate and addressing transportation issues upfront. A quality arts center with improved transportation flow will serve as a boost to additional commercial redevelopment." At a joint planning session in late January, members of five separate town committees gathered to create a blueprint for developing the proposed Arts Center/ Arts District. Around three dozen board members from the PARC Commission, Planning Board, Architectural Review Board, Historic Preservation Committee and Land Development Code Advisory Board shared their visions for the project, which was included in a bond issue approved by voters in 2013. Mayor Pro Tem Woody Washam said, "not many towns have this type of opportunity. This is an exciting time for our residents and I'm glad to see the enthusiasm shown here this evening." As far as process is concerned, the various board members were divided into separate tables, and each group had at least one member from each of the boards that were represented. "Our hope was to take the different perspectives from each of the appointed boards and bring that together into additional ideas which could assist in moving the planning for the Arts District forward," said Wayne Herron, the town's planning director.

Key findings include:

1. The boundary of the Arts District needs to be given detailed thought. "We need to focus on the Town Center," Herron said, "but should not lose sight Continued on page 3

Business Today

February 2017


Continued from page 2

of opportunities for properties along Catawba and North Main that could be beneficial to an extended district." 2. Be cognizant of the people and the neighbors in and around the proposed Arts District. 3. Engage existing business as well as reaching out to those who may bring new business and opportunity. 4. Historic preservation is very important, not only with regard to the Arts Center, but the district as a whole. 5. The Town needs to be open to all of the eclectic nuances that come with art and architecture with regard to modernism in relation to signage, architecture, murals, art pieces, performances, etc. 6. The provision of parking and parking structure in the appropriate location must be included. 7. Establish an Art Review Board. 8. Improve the transportation network. The eight tentative priorities will be reviewed by the individual boards at their regular meetings in February and March. Once finalized, a public charrette will be held in either late March or early April to get the public's input and ideas

before finalizing recommendations to the Town Board. "Cornelius must take advantage to plan this the right way and create an Arts District of which both our residents and the region can be proud," Herron said. Existing business owners have their own concerns. Burke Eggleton, who owns a building on the western end of the downtown district, says there’s not enough parking in the downtown area, especially for those that do not have on-site parking. Live-work units on the north side of Catawba Avenue downtown have diagonal parking out front. As far as ground-floor retail is concerned, those properties have not been a resounding success, although hair salons like The Style Merchant have thrived. Owner Lenore Cuyler explained that the owners must live upstairs in the three-story townhouses. A key piece of downtown property, an old doctor's residence and office at the corner of Meridian and Catawba Avenue, has already changed hands. The house, and perhaps more importantly, the property it sits on, was purchased for $340,000 by Corner Oak LLC. “The town should have bought it so

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they could use that for parking. I’ve put lots of money into my building and I would hope the town will remember the

needs of the business people too in their planning session,” Eggleton said.

Newsmakers Breakfast Feb. 23 features chairman of Cornelius Arts Center Greg Wessling, the chairman of the board of directors for the Cornelius Arts and Community Center, a non-profit that will run the proposed Cornelius Arts Center, will be the speaker at the Business Today Newsmakers Breakfast Feb. 23 at The Peninsula Club. A nationwide search for an executive director is under way. The executive director will help with the fundraising process, and lead the multimillion-dollar arts center independently from the town. The town has paid $1.495 million for land in downtown Cornelius for the new arts center, funds for which were approved by voters in 2013. The $20.4 million bond package included $4 million for town center redevelopment, not including the land. Newsmakers Breakfasts are an openforum Q&As with people who make the news. Anyone can ask a question.


Doors open at 7:15 a.m. for networking. The buffet-style breakfast gets under way at 7:30 a.m. The Q&A begins at 8 a.m. and concludes at 9 a.m. The cost to attend, $12, includes a full country breakfast. Reserve a seat at 704-8951335 with Visa or MasterCard. Sponsors include Carolina Trust Bank, Davidson Wealth Management and Donna Moffett Accountants.


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Business Today

4 February 2017

Jay Reid is Top 50 golf coach Jay Reid, director of instruction at Birkdale Golf Club and owner of Jay Reid School of Golf, has been named a Top 50 Junior Golf Coach by the Future ChamREID pions Golf organization. The award recognizes coaches who specialize in competitive players between the ages of 13 and 18. Their players compete at the highest levels of junior golf and regularly develop into college golfers. Coaches must have a minimum of six years teaching golf full time, as well as developing a “significant” number of college players. Reid is a PGA life member with over 30 years of teaching experience. A Mooresville resident, he has 13 National USGA participants and 30 college scholarship athletes.

Elleby on Cabarrus College board

Tim Elleby Sr. will complete the second and third years of Dr. Tom Shandley’s second term on the Cabarrus College of Health Sciences GovernELLEBY ing Board. Elleby is currently the Business Banking Manager and Market President for Wells Fargo, with responsibilities for the Cabarrus County and Stanly County regions.

Rusty Knox will run for Davidson mayor

Knox says he was motivated to run by the Downtown Catalyst Study

Rusty Knox, the son of the late mayor Russell Knox, will run for mayor this fall. A well-known Realtor and singer, Knox says he was motivated to run by the Downtown Catalyst Study, which focused on developing four acres of town-owned land with the help of private investment. Knox's have been on the Town Board since the 1870s. His father was mayor from 1985 to 1997. The Catalyst development study created plenty of controversy over Davidson's direction as a community. Soon enough, the Board of Commissioners transitioned the focus to improving public facilities, parking and public

space. "I got deeply involved when I saw something that for me, would change the character of Davidson in a negative way (the Catalyst). Davidson is and hopefully always will be unique," says Knox. Mayor John Woods did not respond to a question about whether he would run again. Knox says he realized “I was not going to run against anything, but for something, Davidson." His goal hopes to continue "what myself and many others like about living here and why folks move here."

"You need a leader that appreciates the values, tradition and place that Davidson has locally, a leader that can work well with business, Davidson College, our neighboring communities, the county and the state. It's a major undertaking, but I care about Davidson and feel that I am that leader," say Knox, who is with Allen Tate in Davidson. Interestingly enough, Susan Tillis has been named to head up the branch at 103 N. Main St., with 13 agents and staff. An accomplished residential real estate executive in her own right, she is the wife of US Sen. Thom Tillis. Davidson is no longer pursuing private investment on town-owned land, and the UNC School of Government’s Development Finance Initiative will not be involved in the development process moving forward since there is no private investment. While his father was mayor of Davidson, his uncles were the mayors of Charlotte and Mooresville. Cousin Gary Knox, a commercial real estate broker, was mayor of Cornelius.

Glenda Parker on NC Board of Nursing

Glenda Parker is a new board member with the North Carolina Board of Nursing. A provider for Minute Clinic, she is an adjunct faculty member PARKER at Cabarrus College of Health Sciences as well as a graduate of the nursing program. The Board of Nursing is comprised of 14 members.

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Business Today

6 February 2017

Cabarrus County

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Concord Regional Airport

Traffic at Concord Regional Airport climbed steeply in 2016, with 185,000 commercial passengers in 2016, an increase of 63.7 percent from 2015. The growth, of course, was facilitated by the new Commercial Service Terminal and parking deck, which opened in October, not to mention Allegiant Air. There are now 76 monthly departures, up from 40 a year ago, and Allegiant Air is growing. The Las Vegasbased airline, which is 20 years old this year, is catering to North Carolina vacationers with flights to destinations like New Orleans—brand new last year—as well as Orlando Sanford International Airport, St. Petersburg-Clearwater International Airport, and Ft. Lauderdale International Airport and Punta Gorda Airport. Maurice J. Gallagher Jr., chairman and CEO of Allegiant Travel, said 2016 was “a very transformational year” for the company which began service in Concord in 2013. “During this year we finalized a single fleet type plan, signed our first pilot contract agreement, launched our credit card program, and announced the appointment of John Redmond as President of Allegiant. Each of these

actions is critical in the evolution of our business model in the coming years,” Gallagher said. The company has delivered 56 consecutive profitable quarters, although Allegiant reports fourth quarter net fell 27.2 percent on operating revenue that rose 8 percent while expenses rose 23.3 percent. Allegiant has a team that follows and analyzes travel patterns. Analysts recognized “pent up demand” for a route connecting Concord to New Orleans. The airport’s new $6.5 million terminal isn’t as big as New Orleans, but it’s first class. The new complex includes a 25,000 square foot terminal building and 700 space parking deck. Concord Mayor Scott Padgett said the terminal, which opened in October, began a new chapter of this airport’s relatively short but impressive history. “This first class complex will result in a better flying experience,” he said. Aviation Director Rick Cloutier said the new terminal building, which includes a covered pathway to the aircraft, will accommodate up to 30 flights a week. The city is financing the 700-space parking deck with parking fees.

Uwharrie net rose 10% in 2016 vs. year before Uwharrie Capital Corp. net income for 2016 month rose 10 percent to $2.21 million vs. $2.01 million during 2015. The financial services company based in Albemarle reported total assets of $548.2 million at Dec. 31, 2016, up from $532.2 million at 2015 year-end. Net income available to common shareholders in 2016 was $1.62 mil-

lion or $0.23 per share compared to $1.42 million or $0.20 per share the year before, representing a 14 percent improvement. Net income available to common shareholders takes into consideration the payment of dividends on preferred stock issued by the company.

Business Today

February 2017



Aquesta full year rises 15.8 percent from 2015

Aquesta Financial Holdings reports 2016 net income rose 15.8 percent from 2015 earnings. At year-end Aquesta’s total assets were $348.7 million, up 19 percent from $293.1 million at the end of 2015. “I’m very happy to announce continued excellent earnings combined with excellent growth for the final quarter of an outstanding year. Our almost 30 percent loan growth reflects positively on our people and our strategy,” said Jim Engel, CEO and president of Aquesta, the only bank headquartered in Cornelius. For the fourth quarter, Aquesta had unaudited net income of $529,000 (16 cents per share) compared to fourth quarter of 2015 net income of $387,000 (13 cents per share). For the twelve months ended Dec. 31, 2016, Aquesta’s net income was $2.2 million (66 cents per share) compared to $1.9 million (64 cents per share) in 2015. Total loans rose 28.2 percent to $250.8 million at year-end 2016, compared to $195.6 million at the end of 2015. Core deposits increased 39.2 percent to $205.3 million at Dec. 31 this past year, compared to $147.4 million at the end of 2015. Engel said asset quality remains strong, with nonperforming loans dropping to $1.7 million at year-end vs. compared to $1.8 million at Sept. 30, 2016.

Other real estate owned—foreclosed property—stood at $1.5 million at year end. Net interest income was $11.0 million for the 12 months ended Dec. 31, 2016, compared to $9.8 million for the full year 2015, representing a 12.3 percent increase. The increase in net interest income continues to be directly associated with loan ENGEL growth over the past year, Engel said. Non-interest expense was $12.6 million for 2016 compared to $10.5 million for the full year 2015. The increase in expense was due to the additional personnel and occupancy cost associated with the recent addition of two new branches, Engel said. Personnel expense was at $7.8 million as of December 31, 2016 compared to $6.5 million as of December 31, 2015. Occupancy expense increased $186,000 in 2016 compared to 2015. This was mainly due to the addition of the Wilmington branch, Engel said. Other real estate owned losses amounted to $243,000 for the twelve months ended December 31, 2016 as compared to $128,000 in 2015. The losses recognized during 2016 were due to the sale of OREO property.

2016 net rose 32% at blueharbor Mooresville-based blueharbor bank reported net income of $383,632, or $0.13 per diluted share, for the fourth quarter of 2016, compared to $261,213, or $0.09 per diluted share, for the same quarter in 2015. For the year ended Dec. 31, 2016, the bank reported net income of $1,227,567, or $0.41 per diluted share, compared to $925,207, or $0.33 per diluted share, for the year ended December 31, 2015. The fourth-quarter increase in net represents a 46 percent increase. The bank reported total assets growth of 12.3 percent to $174.3 million in 2016 driven by loan growth of 17.3 percent to $147.3 million.

CEO Jim Marshall said the bank had an excellent year in many regards. “Quality loan growth was up nicely and our expense control complemented a record earnings year for us. blueharbor wealth advisors assets under management are beginning to make a meaningful impact for us too,” he said. Asset quality is in “very good shape” and regulatory capital levels continue to exceed most banks in North Carolina, he said. “Our markets continue to experience nice growth relative to other pockets in North Carolina and the Southeast and we expect this to continue into 2017,” he said.

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Business Today

8 February 2017

Newsmaker’s Breakfast

Wells Fargo economist forecasts continued growth for NC in 2017

Wells Fargo Economist Sarah House answered questions on the economic outlook for 2017

BY DAVE VIESER Wells Fargo Economist Sarah House says that the state’s economy has experienced a slower rebound than other parts of the country, but that there are signs pointing to a more robust year ahead. House made her comments at the January 19 Business Today News-

maker’s Breakfast held at The Peninsula Club in Cornelius. “North Carolina has generally seen a slower recovery in part due to its industry composition,” said House. “For example, manufacturing makes up a larger share of the state’s employment and GDP base, but continues to

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face structural challenges in addition to slow cyclical recovery. On the flip side, education and health services, an industry that has seen tremendous growth the last few years and grew even through the recession, is a smaller part of North Carolina’s economy and employment base.” House said that despite the slower rebound, there is plenty of good news on the state’s economic horizon. “Employment over the past year is up 1.9 percent compared to the U.S. at 1.5 percent. GDP growth through the second quarter of 2016 was also outpacing the nation, rising 2.3 percent in North Carolina versus 1.2 percent in the U.S.” While North Carolina’s recovery has lagged that of the U.S. in terms of output and employment, it has made up some ground more recently, she said. The state’s rebound will continue in 2017. Locally, House said that the congestion and limited transit options in the Lake Norman area make it more challenging for developers to mount speculative office projects in the area. “However, we still see companies locating specifically to the Lake Norman area to be closer to workers and save relative to uptown Charlotte rents.” Meanwhile, House homed in on a labor market that continues to tighten. “We are likely to see fewer jobs added this year as the labor market tightens and quality labor is getting tougher to find, but more of the jobs created in 2017 are likely to be full time and wage

growth should be stronger,” House explained. From the national perspective, she said business and household confidence has risen since the Presidential election, but the key question now is whether growth in the economy during the first year of the Trump administration will live up to that confidence. “At this time a year back, we were still feeling the impact of a technical correction. Today, markets are at an all-time high and there’s lots of small business optimism as a new administration takes over in Washington. Whether actual growth matches that optimism remains to be seen.” Other key points made by House during her comments: The bank’s baseline forecast looks for national economic growth to return to around 2 percent. Consumer spending should remain strong amid stronger confidence, rising wages and healthier household finances. Average hourly earnings’ growth has picked up modestly but remains limited by lower-skilled workers entering the workforce and Baby Boomers beginning to retire. Without a significant rebound in labor force participation, growth in the labor supply is expected to slow in the coming years and weigh on potential GDP. Inflation is moving back toward the Fed’s target as the drag from energy fades and slack continues to diminish. Growth in the global economy likely will grind closer to long term trends. Newsmaker’s Breakfasts are openforum discussions with key people in the news. Questions are driven by the audience. Sponsors were Aquesta Bank, Davidson Wealth Management and KS Audio Video

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Business Today

10 February 2017

Chris Hailey

Black History Month

Diversity happens when you include Inclusion requires a conscientious effort

BY DAVE YOCHUM Chris Hailey, who ran for Mecklenburg County Sheriff as a Republican in 2010 and 2014, is black, but chairing the Diversity Council has been an eyeopener for him. “When I became chairman of the diversity council, it educated me to the point where I was not as conservative

as I used to be. My whole attitude has changed, getting to know people from the lesbian and gay community. I have grown more as a person, than at any point in my life. There are so many people in so many categories that suffer,” Hailey said. The diversity council, an outreach of the Lake Norman Chamber, holds regu-


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ship to Brewton-Parker Jr. College and Shaw University to play both basketball and baseball. He studied adapted physical education and kinesiotherapy and got a master’s in Organizational Management from Pfeiffer University in 1999. After college, he joined the Raleigh Police Department and later the North Carolina Highway Patrol. He went on to Central Piedmont Community College as director of public safety training, retiring two years ago. He is currently working for Securitas USA and as a private consultant focusing on security-related issues. Hailey says his perspective as an African-American is one of many diverse perspectives we have as unique individuals. “It’s circular,” he says. “You have to get out of your whiteness and I have to get out of my blackness.” But it has to be genuine to be effective, to tap into diverse markets. Business decisions are more informed when they’re made with diverse thinkers. “With the continuing growth of diversity in America and our local communities, as a diverse people, we must learn to live together by exhibiting mutual respect and acceptance of one another’s differences, values and beliefs,” Hailey says.

“During Black History Month, we not only should celebrate those who have made North Carolina a better place to live for everyone, but we should also acknowledge the deep sacrifices people made to get us to where we are now.”


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lar events like “Lunch and Learn” that focus on topics like inclusion, a key component of a pro-active approach to diversity. Gone is “Chicks with Sticks,” a golf tournament for women. “Simply put, diversity involves who we are as a people based on our age, gender, race, color, ethnicity, country of origin, religious beliefs, marital status, family status, sexual orientation, gender identity, mental and physical ability, veteran status, education level, record of conviction and economic circumstance,” Hailey, 53, said. Diversity is all about Inclusion, which is all about involvement and empowerment. “It’s where the inherent worth and dignity of all people are recognized, valuing and practicing respect for the talents, beliefs, backgrounds, and ways of living,” Hailey explains. “Belonging” is the new term in the diversity lexicon. “You can include me all day, but what’s more important is that I feel like I belong,” Hailey says. Hailey himself exemplifies diversity. He grew up in a family of 10 children in Wadesboro. Both parents worked in manufacturing and to help boost the family income, his mother was a small business owner—a beautician—on weekends. He won an athletic scholar-

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—Gov. Roy Cooper He declared February Black History Month in North Carolina

Business Today

February 2017

Karen Lawrence

Newsmakers b r e a k f a s t

Black entrepreneurs must work harder BY KAREN LAWRENCE FOUNDER, IT’S MY AFFAIR Being a black woman entrepreneur means being committed to your business, taking risk, owning the decision, failing sometimes and getting back up. It’s no different than any other entrepreneur. However, there are a few exceptions—competing to get business certifications that used to be strictly for minorities, but no longer; finding capital as a woman and minority; and working through people’s perceptions of a being a black-owned business. Because of these perceptions, I usually have to work a little harder than my counterparts to win over some clients. However, the wins are rewarding and I wouldn’t exchange what I do. We need to understand that minority businesses are very important to the growth of our economy. Smart businesses understand that diversity in business is just as important as diversity in the workplace. Companies understand that to grow their brand and broaden their base, they must include minority suppliers—some of the same people they sell to. If we are not doing business, we can’t invest in the community. When companies invest in diverse businesses they help us achieve and there is work for all. In return, we invest back into the community, create jobs and continue to buy from the very companies that support us. I am proud of what I have been able to accomplish regardless of the hurdles. I stand on the shoulders of the many successful black women-

owned businesses in history that few know about, including Madam C.J. Walker, Maggie Lena Walker and Annie Malone. These women grew very successful businesses and they didn’t have the resources or opportunities that are out there today. So, when I think of these pioneers, I remember a quote by Milton Berle: “If opportunity doesn’t knock, build a door.” There are days I have to remember why I became an entrepreneur. My reason? To be a blessing to others. It is rewarding to organize a well-run event and to employ people who need work. Managing a great event and receiving positive feedback from my client’s is just the icing on the cake.

Thursday, Feb. 23 with

Greg Wessling

Chairman of the Board, Cornelius Arts Center The Peninsula Club 19101 Peninsula Club Dr., Cornelius $12 - Includes Breakfast Doors open at 7:15 a.m. for Networking Breakfast begins at 7:30 a.m. — Q&A Concludes at 8:55 a.m. RSVP Today at 704.895.1335

Karen Lawrence, a Certified Meeting Professional, is the founder of It’s My Affair, a company that designs and manages corporate and social meetings, conferences and special events. She has been recognized in the industry as one of the “101 Meeting Professionals” to watch by ConventionSouth, a meeting planning industry magazine as well as a “Sam’s Club Emerging Entrepreneur. She has also been honored by Business Today at a Top Women Business Leader.

“If opportunity doesn’t knock, build a door.” —Milton Berle

Donna Moffett Accountants & Consultants


Business Today

12 February 2017

Growth S trategies

Grow your sales with ‘The Talk’ Customers’ expectations of sales professionals and sales transaction experiences are exacting-they expect to be the absolute center of your efforts. They evaluate everything you say or do with scrutiny. They seek affirmation of their importance to your business. The most successful businesses consistently spend time, money, and attention training and measuring their service quality through the eyes of their customers. And they treat their sales professionals well, to create a culture where respect, courtesy, civility and appreciation is demonstrated; it makes it easier and more likely those behaviors modeled by managers and leaders in daily internal operations will be emulated toward customers-those characteristics become organizational standards. Sales interaction standards are goals with definitions and guidelines that need to be showcased with regularity to retain primary focus on them and remind everyone of their importance. Where to start? Design a set of best-practice behaviors and regularly have ‘The Talk’ with everyone who interacts with customers. 1. Greet the customer with genuine interest. If you are exclusively attentive and enthusiastic about helping a customer they

does but let’s check on that.” recognize it. Even, “Yes, it does as our ware2. Introduce yourself by house is in ___. But we have a name-and title if it may not similar model that is available be clear; it signifies approachin two days-may I please show ability you’re your willingness it to you and hope you make a to be accountable for your accomparison?” tions. 6. State what you can’t 3. Ask their name if they do, when it is important to don’t offer it-and use it; this emphasize. Clarify what is not confirms you listened and possible by policy or capachighlights your engagement Sales Coach ity to avoid misunderstandings specifically with them. and reduce future disappoint4. Answer their question. CHERYL KANE ment. Examples: State your Don’t reframe their questionopen hours-together with the initially, and don’t answer a different question. Repeating their question af- days you are closed. firms their question as important; then if you 7. Keep the interaction hopeful. Sinneed to reframe it to verify what they meant, cerely state your willingness to be of help if do it. But if you first reframe their question the sale won’t close immediately; don’t asin your words you infer that their way was sume they know you/the company continues to be interested in helping if they don’t irrelevant or wrong. 5. Use a positive vs. negative frame buy right now-say so. whenever possible. Example: I asked a sales 8. Confirm your hunches with diplomaprofessional, “Will it really take 16 days to cy. Good example: “It sounds like you may get this product?” In a slouched stance the be information gathering, what additional slow, flat response was, “Yeah, probably. (In- information may I offer you?” Bad example: sert a 4-5 second pause, during which I was “Ok. What else can I tell you?” turning away.) “But I can check.” A more en- 9. Offer primarily facts vs. opinion-and gaging, saleable moment could have been, clearly identify your opinion as such when “I will check right now for you; it generally you offer it.

10. Don’t talk over a customer as they talk, or as they think to themselves. Let them finish their sentence as they ask a question. Be comfortable in silence- don’t move about fidgeting; let them pause if they are searching for words; wait for a few seconds while they absorb facts or figures you’ve just relayed. It confirms your respect for them. Competition for customers has always been rugged and the best professional sales people know they never let their guard down during a sales conversation or transaction; they must always remain open, attentive, polite, appreciative, helpful, diplomatic, calm, and considerate. They recognize they need their sales persona to be ‘on’ without breaking character the entire sales cycle to demonstrate the customer’s importance to their business. Regularly having ‘The Talk’ helps maintain consistency of the desirable behaviors you want in your sales team. Cheryl Kane, MBA, is a strategic business consultant, sales trainer, and professional speaker specializing in service quality. If you have a question you would like to see answered in this column, Cheryl welcomes your communication at 704595-7188 or through her web site, www. cherylkane.net.

How to: Find the right location for your business You’ve heard it before: Location, location, location. Pay attention, because choosing the right spot can make or break a business. Regardless of whether a particular business has special needs, the universal requirement for a business location is its convenience for customers, suppliers and employees. Cost is another factor. Yet a focus on cost alone is often one of the biggest missteps for a business owner. To keep overhead down, you may be tempted to secure a location with below market pricing in a remote area. Keep in mind, there will be consequences. For example, can you afford the higher marketing expenses to create awareness? Will the added marketing be enough to draw regular and repeat customers to your business? To help you choose the right location, consider these six key factors:

Zoning and Restrictions

Be sure to check that the premise you

are considering is zoned appropriately and does not have any deed restrictions for the planned business use.

livery restrictions and that the premise is nearby main thoroughfares.

Level of Traffic

Is your product or service unique to the area? Examine the local competition as having too many competitors in close proximity can have a negative impact on sales.

Based on the type of business, the level of foot and vehicular traffic can have an enormous impact. Foot traffic is essential for retail businesses and leads to higher sales. Whereas, heavy vehicular traffic in and around a wholesale distribution business can delay outbound and inbound deliveries resulting decreased sales.



Owners Only RENEE HODE

Adequate parking, links to public transit, and walkways make it easier for customers and employees to move to and from the business. From a supplier perspective, make sure there are no de-

Nearby Amenities

Having easy access to the bank, post office, gym and restaurants can help attract and retain talent. Employees prefer working in areas that offer such conveniences.

Area Image The nature of the location can affect the image of your business. Find out what perception people have of the area?

Is it consistent with the image of the company? Above all, do your research. Talk to potential customers and other local businesses, monitor traffic patterns, investigate hidden costs, taxes and possible incentives. Regardless of the chosen site, you’ll find advantages and disadvantages. Just be sure the good outweighs the bad, and that the location meets the universal requirement of being convenient for customers, suppliers and your team. Renee Hode is the executive director of Central Piedmont Community College’s Small Business Center. She has worked at CPCC eleven years with the goal of assisting entrepreneurs and small businesses to succeed. If you are an entrepreneur or small business owner in need of personalized assistance or training, Renee welcomes you to contact the Small Business Center at 704-330-6736. Learn more at www.cpcc.edu/sbc

14 February 2017

UNCC receives $7.7M grant for transportation research Jan. 13. A $7.7 million grant from the U.S. Department of Transportation will help fund a novel multi-institution center at UNC Charlotte that will be called the Center for Advanced Multimodal Mobility Solutions and Education (CAMMSE). It will focus on relieving congestion and improving the quality of life for city dwellers around the country. Other institutions of higher learning joining in include Texas Southern University, the University of Connecticut, the University of Texas at Austin and Washington State University. Wei Fan, associate professor in the College of Engineering, is the principal investigator for the center. The grant consists of federal funding for five years. “There is much compelling evidence that multimodal transportation plays a key role in the sustainability and efficiency of a transportation system,” Fan said. “Multimodal transportation is important in attracting people to urban areas, creating communities that are resilient and robust and improving the overall quality of life.”

NEWS - e

Construction in downtown Kannapolis to begin this fall

Jan. 24. Lansing Melbourne Group will buy 3.81 acres in downtown Kannapolis for $1.64 million and spend approximately $60 million to construct residential units, a hotel and retail space. The deal, which was approved by Kannapolis City Councilt, is part of the

“Demonstration Project” that is expected to transform and revitalize downtown, adjacent to the North Carolina Research Campus. Fort Lauderdale-based LMG will build the project in two phases. The first phase includes 275 residential units,

Business Today

19,000 square feet of new retail space and 34,000 square feet of renovated retail space in the existing block that includes the old Cabarrus Bank. The second phase includes a 106-room hotel or additional residential units depending on market demand. The investment of $60 million will result in projected annual property taxes to be paid to City in the amount of $378,000, and $420,000 for Cabarrus County. The City will invest $12 million for a parking deck which LMG will build. It will also lease 275 of the parking spaces, from the City for $50 a month per space, for use by people living in the residential units. The City will issue bonds to pay for the cost of the parking deck. Three buildings will have to be demolished for the project – including the former N.C. State Employees Credit Union and Transit Damaged Furniture. Demolition of buildings and construction of the first phase of the project is expected to begin by this fall after closing of the land sale is finalized. Work on the downtown infrastructure and new streetscape will also begin at the same time.

Business Today

February 2017


On The Record

THIS MONTH REAL ESTATE TRANSACTIONS . . 15 FORECLOSURES . . . . . . . . . . . . . . . 16 NEW CORPORATIONS . . . . . . . . . . 16

REAL ESTATE TRANSACTIONS These are recent property transactions over $200,000 as recorded by the county Register of Deeds in Cabarrus, Iredell and Mecklenburg.

Cabarrus County 01/13/17 $4,500,000 Triple S Holding LLC to Weddington Holdings LLC, Lot 15 of King’s Grant (Weddington Rd., Ext.) Concord 01/13/17 $279,000 Christopher Williams to Julia Elam, 10982 River Oaks Dr., Concord 01/13/17 $356,000 Wayne & Sieglinde Puterbaugh to Christopher Williams, 695 Harrison Dr., Concord 01/13/17 $341,500 Taylor Morrison of Carolinas, Inc. to David & Brenda Coleman, 2200 Prairie Rd., Concord 01/16/17 $273,000 Eastwood Construction LLC to Garry & Jody Dale, 4817 Thursdale Ln., Kannapolis 01/16/17 $280,000 Thomas & Joanne Crowder to Michael & Lindsey Landers, 3603 Pinetree Ave., Concord 01/16/17 $264,000 Ryan Berman to Filmon Mengis & Guadalupe Campos, 4007 Harrisburg Dr., Harrisburg 01/16/17 $305,000 Anthony & Shannon Williams to Jose De Vasconcelos & Aida De Sousa, 2302 Isaac St., Concord 01/17/17 $270,000 Alvin & Cindy Lail to Joe Clark, 9246 Barnett Rd., Cooncord 01/17/17 $295,000 Eastwood Construction LLC to David & Rebecca Wissusik, 3277 Kelsey Plaza, Kannapolis 01/17/17 $273,000 Michael & Brittany Craig to Paul & Maria Chouinard, 10137 Linksland Dr., #79, Huntersville 28078 01/17/17 $285,000 NVR, Inc. to Danny & Amanda Anson, 1809 Mill Creek Ln., Concord 01/17/17 $435,000 Stavola Brothers Race Team, Inc. to RDR Real Estate LLC, Lot 1 2200, 2220 & 2240 Highway 49, Harrisburg 01/17/17 $435,000 Stavola Brothers Race Team, Inc. to Hog Tooth, Inc., Lot 2 2200, 2220 & 2240 Highway 49 S., Harrisburg 01/17/17 $300,000 Stavola Brothers Race Team, Inc. to William Stavola, Condo Unit No. 307 at Charlotte Motor Speedway, Concord 01/18/17 $347,500 NVR, Inc. to John & Claudia Peduto, 2283 Galloway Ln., Concord 01/18/17 $352,500 NVR, Inc. to Perryn & Sarah Stewart, 1835 Mill Creek Ln., Concord 01/18/17 $347,000 Jkelechy & Sibongile Simelane to Susan Bessellieu, 9676 James-

town Rd., Concord 01/18/17 $320,000 Robert & Jennifer Smith and Auto Mart Auto Sales to C. E. Smith Rentals, Inc., 1202 S. Cannon Blvd., Kannapolis 01/19/17 $270,000 Jonathon & Lisa Carvin to John & Susan O’Daniel, 1601 LaForest Ln., Concord 01/19/17 $410,000 Thomas & Iris Friends to John Nichols & Samlaut Svay, 7758 Pleasant Valley Dr., Harrisburg 01/19/17 $355,000 David & Lisa Schreck to Charles & Beverly Ellerbe, 3660 Charolais Ln., Harrisburg 01/19/17 $324,000 Meritage Homes of the Carolinas, Inc. to Venu & Prsdhanti Paruchuri, 8314 Breton Way, Harrisburg 01/19/17 $286,000 Janet Jeter to Keith & Sarah Ince, 520 Wingate Way, Concordd 01/19/17 $349,500 M/I Homes of Charlotte, LLC to Mahesh Lingaiah & Shwetha Basavegowda, 10661 Sky Chase Ave., Concord 01/19/17 $409,000 M/I Homes of Charlotte, LLC to Vimal Asohan & Abinaya Ramesh, 2733 Red Maple Ln., Harrisburg 01/19/17 $267,000 Edward & Beverly Ptarcinski to Thomas & Iris Friends, 4628 Dunberry Pl., 01/19/17 $327,500 Lennar Carolinas, LLC to Edwin & Twana Deshaza, 10997 Alabaster

More Cabarrus Transactions online at www.BusinessTodayNC.com

Vermillion Dr., Huntersville 1/17/17 $510,000 Anthony & Julia Tascione to Hagit & Osher Avsian, 15728 Polonius Ct., Huntersville 1/17/17 $800,000 Tom Palmer Homes to Mark & Erin Wells, 16837 Reinsch Dr., Davidson 1/18/17 $280,000 Susan Dewar to Jessica Oakes, 20559 Harbor View Dr., Cornelius 1/18/17 $545,000 Michael & Katie Schutrum to Vincent Giglio III & Mackenzie Adams, 16039 Agincourt Dr., Huntersville 1/18/17 $269,000 Jessica Oakes to CSH Property One, 12426 Kemerton Ln., Huntersville 1/18/17 $450,000 Richard & Susan Cavalluzzi to Jill Clark, 17816 Mesa Range Dr., Cornelisu 1/20/17 $337,500 Gary Campbell & Diana Andrews to Gail & Edgar McCrae Jr., 202 THree Greens Dr., Huntersville 1/20/17 $285,000 Jonathan Updegraff to David & Monica Judge, 20206 Beard St., Cornelius 1/20/17 $346,000 Donna Rothman to Kathleen & Martin MacDonald, 18513 Harborside Dr. Unit 7, Cornelius 1/20/17 $380,500 Epcon Nantz Road LLC to Robert & Sue Sutherland, 17012 Courtside Landing Dr., Cornelius

More Mecklenburg Transactions online at www.BusinessTodayNC.com

Mooresville 01/13/17 $2,900,000 Mt. Pleasant Properties, LLC to Main Street Medical Properties, LLC, 8560 Cook St., Mount Pleasant 01/13/17 $752,500 Martin Foil, Jr. to Harris & Katharine Morrison, 556 Hermitage Dr., Concord 01/13/17 $436,000 Peter & Keren Becker to Andrew & Elizabeth Kraus, 5111 North Oak Dr., Huntersville 28078 01/13/17 $4,500,000 Triple S Holding LLC to Weddington Holdings LLC, Lot 15 of King’s Grant (Weddington Rd., Ext.) Concord 01/13/17 $279,000 Christopher Williams to Julia Elam, 10982 River Oaks Dr., Concord 01/13/17 $356,000 Wayne & Sieglinde Puterbaugh to Christopher Williams, 695 Harrison Dr., Concord 01/13/17 $341,500 Taylor Morrison of Carolinas, Inc. to David & Brenda Coleman, 2200 Prairie Rd., Concord 01/16/17 $273,000 Eastwood Construction LLC to Garry & Jody Dale, 4817 Thursdale Ln., Kannapolis 01/16/17 $280,000 Thomas & Joanne Crowder to Michael & Lindsey Landers, 3603 Pinetree Ave., Concord 01/16/17 $264,000 Ryan Berman to Filmon Mengis & Guadalupe Campos, 4007 Harrisburg Dr., Harrisburg 01/16/17 $305,000 Anthony & Shannon Continued on page 16

Mecklenburg County 1/10/17 $405,000 James & Tiffany Bratina to Joseph & Jennifer Flaminio, 9314 Standerwick Ln., Huntersville 1/12/17 $640,000 Victor & Terri Rente to John & Kristina Corry, 18908 Henry Lee Knox, Cornelius 1/12/17 $332,000 David Barnhardt & Christopher Spry to Michael & Kelly McNulty, 20216 Middletown Rd., Cornelius 1/12/17 $316,000 South Creek Homes to Howard & Mollie Braverman, 12811 Hazelbrook Ln., Cornelius 1/13/17 $283,000 Matthew & Meghan McKenzie to Kevin Union & Erin Slater, 15214 Norman View Ln., Huntersville 1/13/17 $600,000 Tower Inc. to Sanctuary Properties, 1137 San Michele Pl., Davidson 1/13/17 $325,000 KJB LLC to Patrick Merrill & Kinsley Parsons, 12436 Ramah Church Rd., Huntersville 1/17/17 $1,000,000 Sarah & Daniel Norton to Robert & Dina Gerardi, 13514 Robert Walker Dr., Davidson 1/17/17 $1,000,000 Sarah & Daniel Norton to Robert & Dina Gerardi, 13514 Robert Walker Dr., Davidson 1/17/17 $1,590,000 Gary Fowler to David & Meghan Rizzo, 18936 Balmore Pines Ln., Cornelius 1/17/17 $250,000 Jeremy & Kirstin Mullis to Susanne & Herbert Loving Jr., 13009 Heath Grove Dr., Huntersville 1/17/17 $475,000 Greg & Natalie Sturman to Matthew & Sandra Harakal, 14911 Old

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Business Today

16 February 2017

On The Record

TRANSACTIONS from page 15

Williams to Jose De Vasconcelos & Aida De Sousa, 2302 Isaac St., Concord 1/17/17 $338,000 Standard Pacific of the Carolinas to Calvin & Taisha Stovall, 221 Blossom Ridge Dr. 28117 1/17/17 975,500 Sisters Cove of LKN to John & Tammy Boone, 114 Twin Sisters Ln. 28117 1/17/17 $1,800,000 Michael & Andrea Vail to Michael Raymond Cameron, 110 Greyfriars Rd. 28117 1/17/17 $270,500 Lennar Carolinas to Santosh & Priya Santosh Jha, 127 Mackinac Dr. 28117 1/17/17 $320,000 Ronald & Esta Elliott to Lucio & Margaret Pereira, 179 Elizabeth Hearth Rd. 28115 1/18/17 $290,000 Standard Pacific of the Carolinas to Inken Rothschild & Susan Faulkner, 171 Rustling Waters Dr. 28117 1/18/17 $290,000 Tim & Tamara Schmitt to Zachary Strader & Tina Theriault, 129 Pebble Brook Ln. 28117 1/19/17 $760,000 Michael & Michelle Clark to Andrew Porcello & Jennifer Eisele, 130 Morgan Bluff Rd. 28117 1/20/17 $360,000 Douglas & Carolyn Hildebrand to Jassen & Erin Vallerio, 284 Chandeleur Dr. 28117 1/20/17 $470,000 Rick & Sarah Zeiler to Lonnie & Brenda Lenaburg, 173 Folkstone Rd. 28117 1/20/17 $288,500 NVR to Kim Jose & Pablo Morales, 104 Stribbs Cross Rd. 28115 1/20/17 $595,000 Garth & Cheryl Monnat to Parran & Angela Foster, 168 Blue Ridge Trl. 28117

More Mooresville Transactions online at www.BusinessTodayNC.com


Foreclosure actions have been started on the following properties. Items show the date foreclosure documents became public, owners, property address, lien holder, lien amount. After required notices are published, the property is sent to auction. The property then can be sold, not sold (examples: bankruptcy files or action dismissed without prejudice) or the sale postponed.

Cabarrus County 12/28/16 Kecia & Lee Questel, 3552 Alister Ave., Concord, Wells Fargo Bank, $153,750 12/28/16 Jay Jenkins, 169 Fern Ave., Concord, The Bank of New York Mellon, $48,000 12/28/16 Tonya Bramlett & David Rhodes, 118 Green St., Concord, NC State Employees Credit Union, $130,500 12/28/16 John Clark II, 1368 Lloyd Pl., Concord, The Bank of New York Mellon,

$127,000 12/29/16 Daniel Boone, 140 Due West St., Kannapolis, Christiana Trust, $41,190.90 12/29/16 Abel Garcia Cruz &Carmela Ramirez, 4187 Ivydale Ave., Concord, The Bank of New York Mellon Trust Company, $134,000 12/29/16 Joshua &Candice Callahan, 635 Carly Ct., Concord, Carrington Mortgage Services, $128,129 12/30/16 Maria & Robert Zack, 1004 Prince Cir., Concord, NC Federal National Mortgage Association, $81,000 12/30/16 Christopher Orazem, 106 Easy St., Concord, Wells Fargo Bank, $81,900 12/30/16 Jennifer & David Chagnon, 2740 Keady Mill Loop, Kannapolis, Wells Fargo Bank, $258,875 12/30/16 Estate of Robin Bruce, 1422 12th Fairway Dr., Concord, Wells Fargo Bank, $229,387.90 12/30/16 David & Amanda Talley, 6685 Hwy. 73 East, Mount Pleasant, CitiMortgage, $46,400

More Cabarrus Foreclosures online at www.BusinessTodayNC.com

Mecklenburg 1/17/17 William & Arletha Pink, 10101 Coley Dr., Huntersville, EverBank $540,000 1/17/17 Robert & Rosemary Butler, 21201 Senlac Ln., Cornelius, Dynamic Capital Mortgage $1,425,000 1/17/17 Janet & Michael Murphy, 11109 Deerpath Ct., Charlotte 28262, Wachovia Bank $95,100 1/17/17 Michelle & Robert Cook, 10929 Shelly Renee Dr., Cornelius, SunTrust Mortgage $144,600 1/17/17 Matthew & Maribel Pascall, 9440 Lexington Cir., Unit A, Charlotte 28213, Mortgage Electronic $70,665 1/19/17 Raven D. Bennett, 10147 Ballyclare Ct., Charlotte 28213, SunTrust Mortgage $132,637 1/20/17 Mary L. Sepe, 15268 Leslie Brook Rd., Huntersville, Allen Tate Mortgage $177,625

More Mecklenburg Foreclosures online at www.BusinessTodayNC.com

Mooresville 12/27/16 Robert & Lynette Thompson, 6758 Dare Dr., Davidson, Mooresville Savings Bank $151,400 12/28/16 Raymond & Bonita Knott, 125 Colville Rd. 28117, Gurley & Cookson PLLC $190,250 12/29/16 Jose & Lucero Blandon, 88 Spencer St. 28115, Bank of America $81,000 1/3/17 Troy Michael Hartman, 139 Devon Forrest Dr. 28115, Wells Fargo Bank $133,000 1/5/17 Kathleen Hoerner, 156 Parkertown Rd. 28115, State Employee’s Credit Union $66,000

1/17/17 Steven & Tamara Roles, 131 Corona Cir. 28117, Fidelity National Title $402,870

More Mooresville Transactions online at www.BusinessTodayNC.com

NEW CORPORATIONS These businesses have registered with the N.C. Secretary of State.

Cabarrus County 1/19/17 Kitchen and Bath Remodeling Inc., Heidi Brausch, 1526 12th Fairway Dr. NW, Concord 1/19/17 Short Sales Unlimited LLC, Kim Johnson, 9870 Walkers Glen Dr. NW, Concord 1/20/17 A Cut Above the Rest, Lawn Care LLC, Nancy Jamison, 5980 Brookcliff Pl. NW, Concord 1/20/17 Banther Auto Care LLC, Tim Banther, 1123 S. Cannon Blvd., Kannapolis 1/20/17 Carolina Que Smoking Company Inc., Richard Wareham, 4089 Deerfield Dr., Concord 1/20/17 Fire and Safety Technologies International LLC, Ning Tian, 6012 Bayfield Pkwy., Ste. 326, Concord 1/20/17 LOBO Barber Inc., Michael O. Pineda, 274 McGill Ave., Concord 1/20/17 Orchid Salon LLC, Kim Huynh, 21401 Blakely Shores Dr., Cornelius 1/20/17 Wrightdesign75 Co., Edward H. Wright, 100 N. Ridge Ave., Kannapolis 1/20/17 WyOak Corporation, Amanda Cash, 10080 Edison Square Dr. NW, Concord

More Cabarrus New Corporations online at www.BusinessTodayNC.com

Mecklenburg County 1/19/17 Mini Me Snack Shop LLC, Octavia Shankle, 5736 N. Tryon St., Ste. 118-A, Charlotte 28213 1/19/17 Strategic Consulting Group LLC, James W. Luster Jr., 409 Haliwell St., Charlotte 28262 1/20/16 180 Essentials SkinCare LLC, Nicole Rushing, 3305 Green Meadow Dr., Charlotte 28269 1/20/16 Accurate Transport & Towing LLC, Katrell Iler, 12217 Sutters Hill Ct., Charlotte 28269 1/20/16 Big Brothers Handyman Inc., Eufracio Mauro Briceno, 5446 Elizabeth Rd., Charlotte 28269 1/20/16 Carrie Tucci Portraits LLC, Carrie Tucci, 9724 Devonshire Dr., Huntersville 1/20/16 Creative Mental Health Awareness Initiative, James Brown, 14311 Reese Blvd., Ste. A2 #324, Huntersville 1/20/16 CTA Investment LLC, Tram Anh Mai, 6603 Olmsford Dr., Huntersville 1/20/16 EmailRiders LLC, Anthony Sturdivant, 8204 Ridge Cliff Dr., Apt. J, Charlotte 28269

1/20/16 Excellent Properties and Investments LLC, Jean Cellent, 6125 Lakeview Rd., Ste. 100, Charlotte 28269 1/20/16 Full 360 Latam S.A.S. Company, Jennifer Amarnath, 18101 Watercraft Pl., Cornelius 1/20/17 Global Green Unlimited Inc., Willie James, 9236 Aubrac Ln., Charlotte 28213 1/20/17 Griffin Group Marketing & Events Inc., Lindsay R. Griffin, 13021 Mayes Rd., Huntersville 1/20/17 Hasson Real Estate LLC, Sonnie Hasson, 133 Logan Crossing Dr., Davidson 1/20/17 Mindfulness Counseling & Wellness PLLC, Nakeshia Williams, 301 McCullough Dr., Floor 4, Charlotte 28262 1/20/17 PAAL LLC, Raymond Andrew Murray Jr., 20407 Caneel Ct., Huntersville 1/20/17 Positive Change, Sharika Monique Robinson, 16617 Grassy Creek Dr., Huntersville 1/20/17 Rodriguez Painting Services LLC, Baldemar Rodriguez Morales, 7401 Grier Rd., Unit 19B, Charlotte 28213 1/20/17 Sweetwater Farms LLC, Susan L. Lurz, 14412 Beatties Ford Rd., Huntersville 1/20/17 Wellspring Wellness LLC, Arrielle Colette Larmondra, 14508 Maclauren Ln., Huntersville

More Mecklenburg New Corporations online at www.BusinessTodayNC.com

Mooresville 1/17/17 Bofuke LLC, Daniel M. Spencer, 149 Jocelyn Ln., #305 28117 1/17/17 HBG Properties LLC, Stacey Bumgarner Pierce, 132 Northbridge Dr. 28115 1/17/17 Hip Hip Hoowray Mooresville LLC, Ann L. Wray, 287 Williamson Rd., Ste. A 28117 1/17/17 Schultz Biz LLC, Theodore Schultz, 105 Thrasher Ln. 28117 1/18/17 Economy Specialties LLC, Guilermo Castro, 213 Everett Park Dr. 28115 1/18/17 Powerhouse Productions LLC, Michael David Hoffman, 121-B Marakery Rd. 28115 1/18/17 Transfomation Tai Chi LLC, Theresa Hoff, 103 Grey Lady Ct. 28117 1/19/17 Cross Cut Solar LLC, Kenny Habul, 192 Raceway Dr. 28117 1/20/17 Alcove Commons Property Owners Association Inc., Richard Howard, 331 Alcove Rd., Ste. 300 28117 1/20/17 The Coffee Bean LLC, Rodney K. Cox, 239 Corona Cir. 28117 1/20/17 Sun Route Sales LLC, Andrea McGlinn, 196 Tawny Bark Dr. 28117 1/20/17 Throw Back Arcades LLC, Mark P. Dipietro, 170 Pintail Run Ln. 28117 1/20/17 Tyson Salon LLC, Kim Huynh, 119 Landings Dr., Ste.103 28117

More Mooresville New Corporations online at www.BusinessTodayNC.com


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Business Today

18 February 2017


from page 1

ribbon cuttings, policy meetings and networking sessions. “The fact that he makes a point to go to many business-related events makes him very approachable and accessible to the business community,” Bryan said. It’s a change. Aneralla has met with the leaders of more than five dozen Huntersville companies, and gets credit from town Commissioner Daniel Boone BOONE for helping save Ensemble Health Partners, a young Huntersville company that had a promise of $5 million in incentives from Tampa, Fla., to move there. Huntersville provided no incentives, Boone said. A personal relationship with the top level of local government sealed the deal; the health-care revenue consulting company has grown from four employees to more than 500 in the past three years. “John’s contact made the difference,” Boone said. “I haven’t met one company in Huntersville that isn’t looking to hire, not

just one or two people, but even doubling,” Aneralla says. Aneralla was an early critic of the I-77 toll plan, laid out in a one-sided 50-year contract. “What haven’t we done is stop the tolls,” he said. “I have to say I don’t know what more we could have done as a town, as an individual or a board.” Aneralla met with almost two dozen senators in the state Capitol, lobbying for a bill to cancel the toll plan. It passed in the North Carolina House of Representatives, having been co-sponsored by NC Rep. John Bradford of Cornelius. Of course, it failed SWAIN and the tolls went forward, but politicians like former Huntersville Mayor Jill Swain, longtime town Commissioner Sarah McAulay and Gov. Pat McCrory went down in what local political junkies say was a wave of North Meck anti-toll sentiment last November. “It’s frustrating that decisions that were made by past boards are our re-

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sponsibility,” Aneralla said, commenting on everything from roads to municipal debt. “Road projects are big and frustrating. Roads are 10, 20, 30 years out, and we need them yesterday. Those things are a little frustrating,” says Aneralla, a self-employed investment advisor. He came out against the NCDOT plan to widen I-77 with the help of tolls soon after they were proposed. Aneralla helped see to it that Huntersville exited the Lake Norman Transportation Commission, a regional transportation planning organization that promoted the failed Red Line commuter rail plan into Lake Norman, and was strangely silent as the $650 million Cintra-NCDOT toll plan turned into a fiasco, complete with unprecedented demonstrations not once but twice on the I-77 overpass in Cornelius. Leaders like Pat Cotham, a Mecklenburg COTHAM County Commissioner, and Bill Russell, CEO of the Lake Norman Chamber, joined in the protests. Says Aneralla: “We were paying someone $100,000 a year to do what our staff does. Is there a need for the towns to get together? Absolutely. … We discuss transportation, but we don’t need someone getting 100k to facilitate the meetings.” His stance changed the balance of power in North Meck; Cornelius also pulled out of the LNTC. Anti-toll sentiment was strong enough for the Cornelius Town Board to virtually censure Mayor Chuck Travis and call for his

resignation. “John Aneralla in his short time as Huntersville’s Mayor has been a very effective leader prioritizing the needs of citizens and keeping an eye to the infrastructure needs of the future, while balancing the business growth and development of the town,” says Bill Russell, CEO of the RUSSELL Lake Norman Chamber of Commerce. As a business owner himself, Aneralla understands the unintended consequences of over regulating businesses and the burden county and local land codes can place on corporations and new businesses, Russell says. “Huntersville needed new professional leadership, the town board needed a new skill set, government needed to be more responsive and fiscally responsive,” Aneralla said. Last month Town Manager Greg Ferguson resigned suddenly after a closed-door meeting. Aneralla would not discuss Ferguson’s departure. Aneralla helped create a “new, more objective manager’s review.” Aneralla says his own background in the world of investments and financial planning “gives a different perspective on making decisions for the town.” Including, “without question … less debt.” He points to changes like canceling plans for a town public information officer, saving more than $55,000; rejecting Charlotte’s plans to bill Huntersville $57,000 for a regional marketing Continued on page 19


“Regarding roads, let’s anticipate where the roads will be, where the bottlenecks are and accelerate the appropriate roads. The good news, because we have been hammered for so many years, so much congestion, we will benefit. We have close to $400 million coming for road improvements.” —John Aneralla, Mayor of Huntersville

Business Today


February 2017


from page 1

cent of employers are planning to hire full-time permanent employees over the next 12 months. The national survey, which was conducted online by Harris Poll, found that employers will also offer higher wages—an indication of a tightening labor market. Matt Ferguson, CEO of CareerBuilder, said 75 percent of employers reported they are in a better financial position than they were a year ago, which means more confidence around growing payrolls. Tax and regulation reform will make it easier to hire. The Trump Administration has promised to lessen the regulatory grip on small businesses while also leading a movement to reform the tax code. Promises to streamline the tax code have been made before with little follow through, but the new president is making wide use of executive orders. On Jan. 30, he signed an Executive Order which requires that every proposal for agency regulation must also identify two regulations to be repealed. That’s likely to sit well with small business crowd, possibly generating more growth and hiring. The construction outlook is boom-

ing. While the Charlotte regional local apartment market is beginning to cool, the office, retail and industrial market continue to improve, House says. Indeed, renting has become relatively expensive compared to historical standards, while home buying remains historically affordable, even with recent mortgage rate increases. “Recent gains in building permits have been driven by activity in the single-family home market as the apartment cycle has peaked,” she says. HB2 remains a challenge. “We likely only saw the tip of the iceberg in the second half of 2016. Now without it being repealed, the actual impact on businesses and job growth will be felt more heavily in 2017,” she says. Connaughton had a different point of view. “HB2 is likely not to have as much of an impact on hiring as has been suggested. Most new hiring comes from existing firms as opposed to new and expanding firms,” he says. Within the past 12 months, Harris Teeter has created more than 1,050 new jobs in its stores in North Carolina, along with six other southern states. While Mooresville-based Lowe’s

made news for letting 2,400 staffers and full-time workers go in January, it announced in February it will hire more than 45,000 seasonal workers, including loaders who put products into the hands of online shoppers, as well as cashiers, sales people and assemblers. And Amazon.com, which has a fulfillment center in Concord, says it will hire more than 100,000 people in the U.S. in the next 18 months. But congestion in Lake Norman is

worse than it’s ever been. Will that make a dent in area business expansion and resultant hiring? House admitted that the congestion and limited transit options make it more difficult to launch any speculative office or warehouse construction. “However, we still see companies locating specifically to the Lake Norman area to be closer to workers and save relative to what they might pay for uptown Charlotte rents.”

Continued from page 18

plan; refinancing municipal debt for a savings of $300,000 in interest; and canceling an event center, saving $1 million. Other financial savings include initiating the sale of the Anchor Mill property, for $1.3 million, with three acres of the site being donated to the county for a greenway. “Managing debt and cash for capital improvements projects saved over $550,000 in interest,” Aneralla said. While some savings are small—$7,000 from billing the county for damaged roads—they all add up. “All those changes were initiated by myself or the town board or the staff,” Aneralla says. “Eventually it adds up.” He hopes to bring the tax rate down from the current 30.5 cents per $100 of assessed value. But he’s proudest of bringing a more business-friendly atmosphere to Huntersville, starting in places as simple as the Planning Department. A new Land Development Ordinance Advisory Board has already eliminated several ordinances and modified others,

making it easier for businesses and residents to discuss projects and voice concerns. There is a new pre-development board for potential rezoning matters, less formal and easier for developers to work with. The town is also trying to increase the size of its extraterritorial jurisdiction, the boundaries within which it provides police services. Huntersville contracts with the Charlotte-Mecklenburg Police Department. “That’s $2 million sent to the county. We think we can do it for $600,000 or $700,000,” Aneralla says. The son of the owner of a number of fast-food restaurants, Aneralla hasn’t lost his entrepreneurial approach to government and red tape. “The studies, my God, they kill us, studies you don’t even want,” he says, guessing that he has met around 600 people since he was elected. Will he run again? “I haven’t decided on running; there is still a lot to do. But I’m leaning toward running,” he says.

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Business Today

20 February 2017

Hot Properties

Susan Tillis hired to lead Allen Tate’s Davidson office Susan Tillis, a veteran residential real estate executive as well as the wife of US Sen. Thom Tillis, will lead Allen Tate’s Davidson office at 103 N. Main Street. She will manage branch operations for 13 Allen Tate agents and staff. Davidson is a prized high-end real estate market, with a consistent values across a wide range of neighborhoods including River Run and older homes near Davidson College. Tillis has more than a dozen years in the residential real estate business. She previously worked as a sales manager and Realtor in the Allen Tate Lake Norman office, as well as a recruiter TILLIS with the company’s professional development team. Prior to her real estate career, she worked as a marketing manager and

18396 Balmore Pines Lane in Cornelius closed for $1.59 million

for an advertising agency. Tillis holds a Bachelor of Science degree in marketing management from Bentley University in Massachusetts. Her husband Thom, who started out on the Cornelius Town Board, was elected to the NC House of Representatives in 2006, and ran successfully



for US Senate in 2014, defeating incumbent Kay Hagan. The Tillis’ make their home in Huntersville. Susan Tillis currently serves on the board of directors for IFB Solutions, the nation’s largest employer of individuals who are blind or visually impaired. She is a volunteer coordinator in support of the U.S. Armed Services YMCA Baby Bundles project. “Susan is a natural leader, both in the real estate profession and in her community. We know she’ll be a great coach and mentor for agents in our Davidson office,” said Phyllis Brookshire, president, Allen Tate Realtors. Susan Tillis will not be replacing anyone in Davidson. Stephanie Gossett and Angela Standish were “both

doing double-duty with Lake Norman and Davidson,” a source at Allen Tate said.

In Cornelius

A lakefront house at 18936 Balmore Pines Lane in The Peninsula has sold for $1.59 million after being listed by Paula Birmingham with Allen Tate. The 7,342 square foot house has views of the 18th hole on one side and the sixth fairway on another, as well as cove views and a private covered dock. The five bedroom, four-bath house is assessed at $1.467 million, according to Mecklenburg County tax records. Built in 1998, the house has a wrap-around covered back porch. The Continued on page 21

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16035 Jetton Road in Cornelius has sold for $2.725 million

Business Today

February 2017

Hot Properties

The Point A Lake Norman Community and home to Trump National Golf Club Charlotte

107 Easton Drive, Mooresville, NC 13514 Robert Walker Drive in Davidson for $1 million Continued from page 20

buyers were represented by Lance Carlyle of Carlyle Properties.

° ° ° A large home at 16035 Jetton Road has sold for $2.725 million after being listed at nearly $3 million by Dixie Dean in Allen Tate’s Cornelius office. The house, which has 5,900 square feet of space on two levels, has a tax value of $1.83 million. It has wide open views of Lake Norman as well as a pool, a pool house and a covered veranda with a stone fireplace. There is a twostory great room, a four-car garage and a circular drive. The selling agent was Maxine Kilkenny, with Trump International. According to MLS, the house was on the market less than a week.

In Davidson

A 4,241 square foot home at 13514 Robert Walker Drive in River Run has sold for $1 million after being listed at $1.024 million by Mary

Anne Michael of Lake Norman Realty. The two-story house, which has a finished basement, has a total of six bedrooms, five baths, a second kitchen and a steam shower in the master as well as in-ground irrigation and an outdoor fireplace. Bill Charles of Re/Max Executive brought the buyers to the table.

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In Mooresville

A three-story lakefront home at 124 Cape Cod Way in The Point has sold for $1.375 million after being listed at $1.45 million by Sandy Francis and Zach Francis of Southern Homes of the Carolinas. The five-bedroom house, which sits on 1.3 acres, was a short sale, and, according to MLS, on the market for 45 days. It has 4,539 square feet of heated living area and a tax value of $1.1 million. The buyers were represented by Nancy Wild of Lake Norman Realty.

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Business Today

22 February 2017

Personal Finance

Things get better, but not the way we expect Editor Dave Yochum nebiztoday@gmail.com You & Your Money

Sales & Marketing Director Gail Williams gail.todaypubs@gmail.com General Manager Stephen Nance production.todaypubs@gmail.com

BY CHRISTOPHER W. DAVIS Recently, I came across a chart illustrating 10 market corrections known in our industry as “Bear Markets.” Having lived through fivw of them, the following are my memories and “lessons learned.” January 1973, -48 percent, 21 months to reach bottom. The cause? Stagflation – a combination of a stagnant economy combined with inflation led to real estate speculation and ultimately collapse. The OPEC oil embargo did not begin until October 1973, but it sure did add fuel to the fire. Graduating from high school, I was fascinated. “How did we get here,” I asked? Things had to get better, but how? 40 years later, the United States is the “swing producer” impacting the price of oil. November 1980, -27 percent, 21 months to reach bottom. In the day of 15 percent mortgage interest rates and 10 percent inflation, Paul Volcker, cigar chewing Federal Reserve Chair, brought our economy to the verge of depression. I had the audacity to become a stockbroker April 1, 1981. After all, things had to get better. They did, but not in the way I expected. The market went up 229 percent, before peaking in 1987. August 1987, -34 percent, 3 months to reach bottom. Known as Black Monday, October 19, 1987, stock markets around the world crashed. It happened so fast! Thanks to new technology, history will record that this was the beginning of program trading. I remember wak-

ing up Tuesday, October 20, 1987 with a career decision. Either this was the end, or this would be one of the best days ever to invest. Things had to get better, I reasoned. They did, but not the way I expected. 30 years later, program trading is common today. It was blamed for 2 “flash crashes” in 2016. Do you remember it? Of course not. They were “flashes!” By the way, the market went up 417 percent from October 1987 until March 2000. March 2000, -49 percent, 31 months to the bottom. Known as the “Tech Bubble”, the public had finally become believers in stocks. My career decision of 1981 was vindicated. If the Internet was our educator, then greed was the student. The broader market had peaked in late 1998, but greed did not notice. We mocked “wise” investment managers (like Warren Buffet) who engaged in “risk management” of investment portfolios they managed. They experienced “career risk” as investors withdrew their capital and placed their bets on “lucky seven.” After all, we had the Internet to guide us. We were textbook greedy. It would take 10 years for technology stocks to “come back.” “Wise” diversified investors recovered more quickly. Technology would help things get better, but not in the way we expected. October 2007, -57 percent, 17 months to the bottom of the market. Technology helped us build sophisticated financial

models and better yet, products to CHRIS DAVIS go with them. Like 1987 and 2000, it would take time for our emotional intelligence to catch up to our technological intelligence. In the dark days of 2009, it was hard to believe that things would get better. In the “Great Recession” that could have been another “Great Depression,” financial fear “took greed to the woodshed,” pulverizing the last vestiges of our greed. Again, things got better, and are still getting better, but not in ways we expected. What did these 5 Bear Markets have in common? • Like Bull markets, they did not last forever. • They became new bull markets, reflecting prosperity. • They all recovered to higher highs. • Diversified investors, who did not sell, recovered all their money, and then some. • They tested and revealed our emotional intelligence. In short, things get better, markets go higher, but not the way we expect. Christopher W. Davis, a Certified Financial Planner, is managing director-investments at Davidson Wealth Management, Wells Fargo Advisors in Davidson. A graduate of UNC-Chapel Hill, Davis has been an investment adviser since 1981. His column will appear monthly.

Book Review: Sales Growth Sales leaders are ambitious, aggressive, goal-driven professionals. Their mission in life is to climb to the top of the mountain and to earn respect and a healthy paycheck. For these goals to become reality, meeting monthly quotas won’t suffice. Salespeople must develop dramatic sales growth in new areas. That’s why this

terrific manual will come in so handy. In this completely updated second edition of McKinsey & Company’s 2012 book, consultants Thomas Baumgartner, Homayoun Hatami and Maria Valdivieso de Uster offer five proven strategies designed to spark sales growth and inspire sales leaders. getAbstract recommends this energized guidebook to sales executives, sales leaders and those who aspire to achieve dynamic sales.

Contributing Writers Erica Batten, Cheryl Kane, Marty Price, Dave Vieser, Dave Friedman, Cathryn Piccirillo Sherman Phone 704-895-1335 The entirety of this newspaper is copyrighted by Business Today, LLC 2016 with all rights reserved. Reproduction or use without permission of any content is prohibited. Business Today is an Equal Opportunity Employer. Business Today P.O. Box 2062 Cornelius, N.C. 28031 BACK ISSUES Payable by VISA & MASTERCARD ONLY. $1.50 (if available); $4 to mail FAXED ARTICLES - $5 per page PHOTOS - $100 REPRINTS - Reprints on high-quality , framable stock are available, starting at $65. NEWS AND CALENDAR ITEMS Business Today is a local business publication. If you have news items, they may be e-mailed to businesstodaync@gmail.com. Business Today is published on the first Friday of every month to qualified small business owners in the Golden Crescent. SUBSCRIPTIONS May be purchased for $36. LETTERS TO THE EDITOR Do you have an opinion you’d like to share? We offer a forum for ideas, opinions and dissenting opinions. You can e-mail your thoughts to nebiztoday@gmail.com or mail to Business Today at P.O. Box 2062, Cornelius, N.C. 28031.

McKinsey & Company Inc., Thomas Baumgartner, Homayoun Hatami and Maria Valdivieso de Uster. Sales Growth: Five Proven Strategies from the World’s Sales Leaders. Wiley, 2016. 320 pages. ISBN-13: 9781119281085.

Your letter, or a longer opinion piece, may be edited for brevity and/or clarity. Please include a phone number.

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Business Today - February 2017  

Business Today - February 2017  


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