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February 2016 Published monthly Business Intelligence for the Golden Crescent: Lake Norman • Cabarrus • University City
The Sissons have targeted a growth market Page 3
Where all the lights are bright
Residential plays a big role in Concord, Kannapolis
By Dave Yochum Jeffrey Kaplan is pursuing a high-tech, start-up dream like a bulldog, or maybe a terrier. If you need a brick and mortar store for dog metaphors in Iowa, the 30-year-old entrepreneur could find it for you in a couple of clicks. Kaplan is the founder of dogphrendly.com, which, right now, is based mostly in Durham at the Groundworks Labs Startup Accelerator, his brother-in-law’s couch in South Durham (where he sleeps weeknights) and in Cornelius where he lives with his wife Danielle, a veterinarian. His long-term goal: To be the ultimate online app to find where to eat, play, and See DOGPHRENDLY Page 14
Dogphrendly will be looking at raising a seed round of about $300,000
Aquesta Bank to open Wilmington branch Page 6-7
The business of meetings has changed Pages 8-10
BT People . . . . . . . . . . . . . . . . . . . . 4 News-e . . . . . . . . . . . . . . . . . . 16-17 Small Business Toolbox .12-13 Book Review . . . . . . . . . . . . . . . 26
By DAVE YOCHUM Cornelius-based Aquesta Bank will open a full service bank branch in Wilmington, proof, perhaps, that the Aquesta name and logo translates well to an upscale, waterfont-oriented marketplace.
13205 Davidson Park Drive in Davidson for $800,000
Aquesta Financial Holdings officials said they “recently finalized the purchase of a soon-to-be full-service bank branch” in Wilmington. While no other details were immediately available, the fiSee AQUESTA Page 18
Guerrilla marketing apes older strategies By ERICA BATTEN It’s become almost cliché to be annoyed by telemarketers at dinnertime or confronted with advertising during your most private moments in the bathroom stall. But some companies have taken
things a bit further, considering offensive or even illegal methods of reaching potential customers to be a worthwhile strategy. It’s called guerrilla marketing. And while it’s not a new See MARKETING Page 18
RECORDS Transactions Cabarrus 19 Mecklenburg 19 Mooresville 19 Foreclosures Cabarrus 19
Mecklenburg 19 Mooresville 20 Corporations Cabarrus 20 Mecklenburg 20 Mooresville 22
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I-77 fight refueled by AG investigation
Entrepreneur sees bright future for dog-friendly app
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The road more traveled
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2 February 2016
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By Dave Vieser Cintra and the NCDOT might have won a couple of battles in January—the WidenI-77 lawsuit and the Charlotte City Council vote—but the war NAAS seems to be escalating in Lake Norman, with what amounts to freedom fighters among citizens and business leaders. Indeed, WidenI-77 founder Kurt Naas, a Cornelius resident, broke the news that N.C. Attorney Roy Cooper, who is running for governor in November, has issued an “Investigative Demand” for a wide variety of records and communications at Cintra’s local operation, called I-77 Mobility Partners. Of course, it could be purely political, but there has been a steady stream of negative reports about business practices at Ferrovial, Cintra’s parent company. (See News-E, Page 17) Just as troubling—or embarrassing—is the Public Interest Research Group which named the I-77 Express Lane project one of the worst highway projects in America. The toll lanes, rather than connecting Lake Norman with Charlotte, have built a division between the two. Bill Russell, president of the Lake Norman Chamber, said it’s “now evident the proposed HOT Lanes will not relieve congestion, they actually guarantee it.” The Charlotte Chamber has done its best to support the plan. Oddly enough, Cintra/I-77 Mobility Partners is spending $10,000 to be the “Platinum” sponsor for the Charlotte Chamber of Commerce Transportation Summit in June. “The Charlotte Chamber has irrationally supported private toll lanes despite enormous public opposition” said
Naas. “Perhaps now we’re starting to understand why.” The summit is billed as bringing together “hundreds of business and public sector leaders who will address the path forward for Charlotte’s transportation future.” Naas said “yes, it’s been a rough month, but there is one advantage we have that all the power and money does not: We live here. We don’t have to win every battle, just the last one.” Meanwhile, a group of business people and elected officials continues to meet each Tuesday at the Lake Norman Chamber to strategize the community war against the toll plan. Two members, both former chairmen of the chamber, went to HETTWER Raleigh to meet with legislators—and the attorney general. John Hettwer, who traveled to Raleigh with Mike Russell, said he is very optimistic as the fight escalates. “The I-77 Business Plan has a game plan that we feel quite confident will lead the government to cancel this contract. Quite frankly, I would not be at all surprised if Attorney General Roy Cooper beat him to it.” Cornelius Commissioner Dave Gilroy described the latest developments as “more of the same and why this community has zero public confidence in this project. When you put all this in the context of a long history GILROY of Cintra’s corruption, bribery, and misconduct, heads shake everywhere. The summit sponsorship in particular shows that while some conduct is legal, it is still improper and demonstrates conflict of interest.”
Guns sales increase amid suggestions of restrictions
Send a message to our blind Governor!
Photo by Marty Price
McCRORY Range at Lake Norman owners Brian and Tricia Sisson are the Lake Norman Chamber Business Persons of the Year
By Marty Price Following the terrorist attack in California, President Obama addressed the country, calling for stricter gun control. Those two events, along with targeted violence in the US, have led to a national increase in gun sales. According to the FBI, there were 2.3 million background checks—the most reliable measure of legal gun sales—in December of 2015, compared to 2 million for the same period in 2013. Some people are opting to buy guns for their own protection, before ownership is restricted. Tricia and Brian Sisson are the principle owners of The Range at Lake Norman, a Cornelius gun store and shooting range that opened in 2011. Tricia said that the gun sales industry is a “very up and down, politically motivated industry.” Over the last four years they have seen historical highs—and lows. “In December of 2015 we saw about a 40 percent increase in sales over the same period in 2014,” Tricia Sisson
said. In addition to selling guns, the business houses a state of the art, indoor shooting range with 15 lanes and teaches classes in gun safety. The Sissons encourage those who don’t yet own a firearm to not go out and get one, until they have had time to try several different ones, to ensure they are making a knowledgeable purchase. Some customers who buy hand guns go on to take their Concealed Carry Class so that they can apply for a permit to carry a concealed weapon. The class, which includes classroom and range instruction, takes approximately eight hours and can be done in a single day or two night sessions. Brian added that the class also comes with a one month membership to the range, so that the gun owners can practice what they have learned, to be ready for the day that they may need to use their gun. “If you aren’t practicing, carrying (a gun) can be more detrimental than not carrying one,” he said.
I-77 toll lanes focus of Feb. 8 business briefing Feb. 3. The I-77 Business Plan and Widen I-77 have announced a special business briefing from 11 a.m. to 12:45 p.m. Feb. 8 at the Charles Mack Citizen Center in Mooresville. The presentation will focus on the economic impact of the proposed toll lanes at Lake Norman. Business owners, managers, employees, and citizens are encouraged to attend this public meeting. Business leaders John Hettwer and
Kurt Naas will be joined by Mecklenburg County Board Commissioner Jim Puckett as they cite the business and economic implications of the proposed toll lane plan on the Lake Norman economy. Hettwer, president of Payroll Plus, is the chair of the I77 Business Plan and a former board chair of the Lake Norman Chamber of Commerce. Kurt Naas is the organizing founder of Widen I77.
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4 February 2016
Realtor Leigh Brown receives top honor
Leigh Brown, CEO of Re/Max Executive Realty in Concord, is on The Inman 101, a nationwide list of the movers and shakers in real estate. The 101 were culled BROWN from more than 400 candidates identified by the Inman editorial team. Brad Inman is an internet entrepreneur and founder of Inman News, HomeGain.com, TurnHere.com and Vook, an enhanced ebook publishing company.
New officers at LKNXB
Bill Russell, the CEO of the Lake Norman Chamber, received a special award and video tribute in honor of 20 years at the helm of the 1,000-member organization during the chamber gala in January. Russell, who said he was totally surprised by the award, said everywhere he goes, someone mentions I-77 and the plan to toll the stretch between Lake Norman and Charlotte for the next 50 years. Former chamber chairs said Russell has done a good job over the years, leading a diverse group of business people. Donna Moffett, one former chair, was there when Russell was hired back when the organization was known as the North Mecklenburg Chamber of Commerce. Insurance businessman John Cherry was the founder of the chamber, veteran Lake Norman businessman Richard Wilson was the chairman during the search, Moffett says. No one thought he would stay more than five years, she says. “His resume was impressive then, and he has lived up to our expectations. If you have ever heard Bill speak or deliver a public invocation,
you would think he would be more suited to be a Southern Baptist minister. As a former chamber chairwoman myself, I can attest that his leadership style is neither flamboyant nor selfabsorbed. He provides counsel and guidance to board members with a long-term vision of what the Lake Norman community can be and should become,” Moffett said.
Mike Russell, outgoing chair, with Callan Bryan, incoming chamber chair
Photos by John McHugh
Lake Norman Executive Board installed officers in January: (L-R) Membership Director Sabrena Fernandez, of ServPro of Northwest Charlotte; Vice President Susan Gresham, Global Payment Systems; Mayor Pro Tem Woody Washam; President Gail Williams, Business Today and Cornelius Today; Secretary Art Rouse, Binswanger Glass; Treasurer Donna Moffett, Donna Moffett Accountants & Consultants
LKN Chamber honors Russell for 20 years
In addition to helping manage through the chamber’s strong position on the $650 million toll plan, Moffett outlined Russell’s accomplishments: • Membership growth and retention, as well as maintaining value for chamber membership, even through economic downturns. • Name change from North Mecklenburg to Lake Norman, to identify with the area’s largest asset. • Championing sales tax issues, including fighting for allocations to local towns from prepared food tax, etc. • Transportation issues surrounding NC 73 and I-485, and working to create a Tri-Country Transportation Task Force • Focusing on area town collaboration issues • Transitioning from a Lake Festival to the popular Business Expo • Creation of a separate and distinct Travel and Tourism Authority—Visit Lake Norman • Working on the Certificate of Need approval for a hospital in Huntersville • Moving to the existing location in order to increase exposure and provide a more modern facility.
Chamber Chair Mike Russell and former Chair Bob McIntosh present Nick Lyssikatos with an award
Super ambassador: Vickie Payne with husband Don Payne
Former Chamber Chair Wendy Moran with Lauren Kimsey, Angela Swett
6 February 2016
Site analysis outlines plan to bring Kannapolis back By Marty Price Kannapolis City Manager Mike Legg says that when Cannon Mills was at full capacity, downtown shops were full too. Everything has changed since, but downtown is still nearly half empty, with a 45 percent vacancy rate. The purchase of the 50 acres downtown from David Murdock for $8.75 million in September of 2015 was the first step. A site analysis—to determine which type of development was needed and in what order—was the next. In December, the UNC Chapel Hill’s Development Finance Initiative (DFI) presented the preliminary findings from the site analysis phase of the downtown master planning process to Kannapolis City Council. DFI helps small cities revitalize their downtowns. The analysis identified about 2.5 million square feet of possible new development opportunities, including: Four anchor projects, with sites appropriate for a baseball stadium, performing arts center, two hotels, a landmark office tower, approximately 1,500 new residential units, 300,000 square feet of retail space and three acres of green space. The analysis projected the total build out over 10-20 years for the downtown area—including the existing downtown buildings and the North Carolina Research Campus—at approximately 5.8 million square feet. The overall mix of uses at full build out would include 40 percent of the property as residential units; 15 percent retail; 28 percent office; 2 percent hotel rooms; 3 percent entrepreneurial use of basement space; and 12 percent public and institutional facilities with 20 acres of green space. The analysis identified the amount of vacant land and properties which are currently underutilized and could be revitalized. Legg said DFI will continue its work on the master plan, obtaining financial numbers and infrastructure needs for the March city council meeting so that they may start asking for proposals from the private sector in May. Legg said that the residential construction will come first.
Photos by Marty Price
Focus on DOWNTOWN
“The market is there for it (residential). It is an easier sell to the development community. Residential is hot, especially high-density residential” —Mike Legg, Kannapolis City Manager “The market is there for it (residential). It is an easier sell to the development community. Residential is hot, especially high-density residential,” he said. “We are going to have to be patient as one builds upon another” said Legg. “This is not going to be the same as it was in the 50’s. This is going to be a whole new animal,” he said. The plan includes renovating many of the historic buildings, including the 1930’s-era Gem Movie Palace, which is one of the oldest, single-screen movie theaters in continuous operation in the southeastern United States. Gem Theatre owner Steve Morris said, “I applaud our City Council for the bold step they have taken in purchasing the property and beginning down the path to determining the best way to proceed. I am very excited about the prospects for downtown.”
Legg said that Kannapolis has amenities and opportunities that most downtowns lack. A grocery store, eateries and open space will help draw people to the residential units. The open space, like the area left vacant when Plant No. 4 was torn down, also offers opportunities for new investments without affecting the historical area. Michael Lemanski, center director with DFI, speaking about the old Plant #4 site, said, “We think this area of downtown is critical to drawing the demand for retail space.” Urging everyone to be patient he said that the residential construction may start in the near future but the other projects will take more time. “This is a 10-year plan, with projects happening in the short term, but we’re really focused on long term, making sure these short term projects will fit with the long term plans.”
Kannapolis City Manager Mike Legg touches a low section of existing buildings on West Ave. that will be part of the new plan. The two taller complexes to the left of his hand will be residential on this model of downtown Kannapolis.
Photos by Marty Price
Downtown Concord thriving as the economy strengthens
Diane Young, executive director of the Concord Downtown Development Corporation, sits in front of some of the artwork that will be used in the next special event, Concord on Canvas, which will run from Feb.1- Mar. 1.
Focus on DOWNTOWN By Marty Price Diane Young, the executive director of the Concord Downtown Development Corporation (CDDC), feels that with the opening of Lofts 29, Concord has made a step towards bringing even more retail businesses to the downtown area. Young said that downtowns are always fluid, with some tenants remaining for decades while others may come and go. “We have a vacancy rate—at ground level—of about 10 percent,” she said. The downside is low inventory downtown. Concord is one of the smallest downtowns in the North Carolina Main Street Program, a downtown revitalization program created by the Nation Trust for Historic Preservation. Concord now has the second-highest level of public/private sector investment in its downtown, of those in the program, at $159 million dollars. “Downtowns used to be some of the cheapest rental space in the community, but that is no longer the case,” said Young. A typical 2,000 square foot space rents for around $10 a square foot, roughly $1,800-$2,000 per month. “We have had an influx of new businesses in the last six months,” she said. The Art Box Studio, Cabo Winery, Singleton Boxing Academy, Metrolina Martial Arts Studio and chiBogz Asian Bistro have recently opened. Next up are Marty’s Wine Shop and Cafe soon. Young said having the arts experiences, unique dinning and places to exercise, mixed in with the traditional
retail, make downtown different. Lofts 29 in the old Heilig-Meyers furniture building has already leased 20 of the 26 residential units, at around $12 per square foot. Dan Levinson, owner of Ellis Jewelers, said he is “really excited” about the new apartments. “To have 30 people that are going to be living downtown is fantastic,” he said. He has already felt the effect of the new restaurants and athletic facilities bringing more people downtown. “For the most part, business has been increasing for the last 10 years,” said Levinson. He took over the business in 2003, from his father who opened on Union Street in 1953. “I just wouldn’t want to be anywhere else,” he said. A study is under way to determine the best use for the now-vacant municipal building. Rehabilitating the vacant floors in the Hotel Concord for additional housing is also a possibility. “Creating more market rate housing will help increase the retail opportunities,” Young said. “I see us becoming a full service, 24/7 downtown. Not only for the tourists but also for those who live here.”
The new City Hall, located at the corner of Cabarrus Ave. W and Market St. SW, will leave the old municipal building open for rehabilitation and a new use.
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8 February 2016
You say you want to have a meeting?
Karen Lawrence, owner of It’s My Affair
By Dave Yochum For veteran meeting planner Karen Lawrence, always tr ying to think creatively—not just doing things the same old way—is one of her key management objectives. “Even at a black tie event, you’re competing,” she says. “You have to engage them at the door, the moment they walk in. There should be something that grabs their attention. I look at it as having a good experi-
“No matter what, keep your comments brief, peoples’ attention spans are very short. You can lose folks right away. Think about opening it up for questions to get people talking.” — Karen Lawrence
ence from the ver y beginning to the end.” Almost ever yone seems to be checking emails and their calendars 24/7, the owner of It’s My Affair says. Lawrence started the full-service conference, meeting and event management company here in 2002. Ten years later, she scored the business coup of a lifetime when she managed more than 15,000 hotel rooms for the Democratic National
Convention in Charlotte. Not just that, It’s My Affair helped plan an official delegation welcome event at the Har vey B. Gantt Center for African-American Arts. The event welcomed state delegates from Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and Vermont to Charlotte. Five hundred fifty people attended; Lawrence had a staff of 12 on deck. Focusing on her clients’ objectives,
and consistently coming up with elements that can engage people makes Lawrence one of the go-to event planners in all of Charlotte. She even ran an event at the Martin Luther King Center in Atlanta for VIP guests. Following the Great Recession— when meetings were rare and austere—there’s a new sense of prosperity. Hotel room rates are expected to continued on page 9
S pecial Report continued from page 8
At the Newly-Renovated Venue at Rocky River Golf Club! Women dressed in period costumes that double as tables
rise more slowly than they have in recent years. And planners say purse strings are loosening. Meeting Professionals International forecasts attendance will increase by 2.7 percent this year. But no matter how prestigious an event is, or how exciting the venue, hosts and organizers are competing with something. Parents have duties at home, and millennials are, well, millennials. The “wow” factor helps. Women dressed in period costumes that double as tables, or even fountains were
a hit at a recent party. Expect to pay anywhere from $200 to $600 for that kind of sizzle. A local waiter will run at least $50 for a couple of hours. On the tech side, be on the lookout for big meetings where attendees are instantly polled and the results are put up immediately on a big screen. “No matter what,” Lawrence says, “keep your comments brief, peoples’ attention spans are ver y short. You can lose folks right away. Think about opening it up for questions to get people talking.”
Ask the expert: Karen Lawrence, It’s My Affair How has the business of meetings changed since the Great Recession?
Lawrence: Companies don’t do meetings and events like we did in the 1980s and 90s. Budgets are smaller and ever yone has to justify why they are having the event; there is a lot more scrutiny of the budgets. There were times when I planned meetings that had golf, spa and party components. Now, a lot of that has gone away. The party components have turned into ver y conser vative receptions at the end of a meeting.
Is the preferred venue different?
Lawrence: The challenge is to find properties that can offer more than a meeting room—a property that can enrich the meeting experience. Unique properties are a huge plus. Planners need to be able to craft the right combination of venue, food and program content. Also, networking is huge for the Millennials.
Speaking of Millennials, what is the impact of technology?
Lawrence: We are also in a technology society where ever yone is either on a notepad or phone while sitting in meetings and at an event. Facilitators have to work harder and be more engaging or you lose the audience. Planners and coordinators have to be more and more creative to keep the attention of the guest and hope that the objectives of the event have been met. Networking is also a huge component for meetings that have a large Millennial audience.
What are some other trends?
Lawrence: Meeting times are shorter. Streaming options for people who may not be able to be there physically. The biggest thing today is offering food that has been brought in locally. But the challenge is to work with the chef to understand who makes up the attendees and plan accordingly.
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10 February 2016
LKN Business Expo is June 2
Seven simple rules for a good meeting Having both a short-term plan and long-term plan around meetings helps make them more productive. Employees and volunteers shouldn’t dread them.
1. Be prepared. Do what you can so participants are prepared as well. 2. Distribute the agenda as early as you can. 3. Balance the need to meet with today’s busy schedules. 4. Stay on schedule. Start the meeting on time and end it on time. 5. Be considerate of others. Bathroom breaks, time for questions, feedback. 6. Stay focused. Don’t let attendees or even speakers go off on tangents. 7. Have a plan. Be clear about decisions, action steps, responsibilities.
The Lake Norman Chamber’s annual Business Expo, one of the largest business events in the Charlotte region, will be held on Thursday, June 2 at Davidson College’s Belk Arena. The Expo typically has between 150200 exhibitors and sponsors and is attended by anywhere from 1,000 to 2,000 people. Bill Russell, CEO of the chamber, said he is looking forward to this year’s event. Davidson College Belk Arena just completed the new Athletic Center, with a new entry way for the guests and exhibitors. It fronts on the parking lot making it more accessible.
The Business Expo is the chamber’s signature event, Russell said, allowing local companies to showcase their business and meet nearly 2,000 points of contact in one day. “There is a great deal of energy and I’m always blown away at the creativity of those who work their booth. The expo is Lake Norman’s business at its best – a great day of building relationships and renewing friendships,” Russell said. Sponsorships are available. For more information, visit the chamber web site at www.lakenormanchamber. org, or call 704-892-1922.
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Small Business Toolbox
Planning for 2016 includes reflecting on the past year Selling yourself: Respect your audience What do customers expect and demand? Fast service, quality products, innovative approaches, error-free transactions-and respectful appreciation. So, how do we do all of this well at each customer interaction? • Be fully engaged (not distracted) with the customer at hand. • Be conscious of how what you are doing affects others. • Be acutely aware of the need to be unconditionally respectful to those you interact with. Despite being a civilized society we demonstrate a lack of care and concern for others in many undesirable ways
today with electronic devices and careless behaviors for what some claim is for the sake of efficiency and speed of service delivery. Don’t kid yourself. We can’t let this happen in our sales processes. Managing your interpersonal behaviors with a simple set of good business etiquette rules that you follow-even when you may feel rushed-will allow you to show others respect and consideration without exception. Managers and top producing sales professionals set the example others emulate. Treating all team members with the same respectful kindness one should treat customers with can create a workplace environment where dig-
nity and respect for all from the customer they will positively permeare working with). ate the whole culture. 2. Be courteous and The sales environpatient with others. ment-and the manag• Listen without ers who create those interrupting, finishing environments-must another’s sentence, believe that the genor jumping to conclueral rules of business sions before they cometiquette are imporplete their thought; it tant….impor tant shows a callous disreenough to adhere to gard toward them. in their own behaviors • Use eye contoward their employtact and calm body lanees and customers. guage as confirmation No one is so imporyou are listening with tant they can rationalcare. CHERYL KANE ize being discourte3. Ask the customer ous to others. for permission before Prevent customer sales experiences you leave the call on hold, leave to refrom being diminished to the point trieve an item, or seek data from your of being offensive because of service records. “Hold please/click” is not a provider actions that demonstrate dis- word; and it’s dismissive. respect or disregard for the customer. 4. Remove personal use of personal Prevent sales transaction errors due electronic devices in the workplace to an inattention to details. Prevent the during customer interactions. next sale from going to your competi5. Managers, consider: Making emtor. ployees who are in sales or service • Make sure customers know they are be in constant contact with managers’ the primary focus: actively observe, lis- communications can completely thwart ten, analyze and be responsive to the service quality initiatives, too. situation at hand. We are each busy with multiple goals. • Be intentional in what you do, say, And we need outstanding sales and and how you behave. service quality and error-free transacA few simple rules can tie this to- tions so customers loyally return to buy gether for everyone in your sales and again. We can achieve all of this if we customer service processes. include using simple rules of general 1. Focus on the customer transaction- business etiquette which can lead us to uninterrupted. be fully in the moment at each transac• Never use a personal elec- tion, and practice self-control in our intronic device when you should be tentional behaviors. engaged with customers extending respect and appreciation in the Cheryl Kane, MBA, is a strategic business consultant, sales trainer, and sales process. • Wait your turn-don’t inter- professional speaker specializing in rupt other employees who are service quality. If you seek assistance working with a customer; multi- in growing your business, need a busitasking is really just disrespecting ness speaker, or have a question you the customer at hand when you try would like to see answered in this colto do two things at once (or when umn, Cheryl welcomes your communication at (704) 795-5058 or through you prompt others to be distracted her web site, www.cherylkane.net.
Small Business Toolbox
Are you serving or engaging? all the time. What does it take Proactively Anto excel in business ticipating: Are you today? A key area in an order taker or an which a business can order maker? Are excel against comyou continually gainpetitors, regardless of ing insight and unindustr y, is through derstanding about customer ser vice. Makyour customers’ ing it a focus to ser ve problems, pains and customers better than challenges in order anyone else is becomto proactively offer ing more and more of a solutions on a regupriority for savvy busilar basis? Do you nesses that understand have any tracking or what a dismal job their trending analysis in industr y is doing as a place to help you anwhole. Truly excepticipate future needs, tional businesses take SHERRE DeMAO on an individual custhis mindset to an even tomer basis as well higher level, by focusing on not just ser ving their custom- as by segments and sales cycles? Part ers, but engaging them at ever y level. of making it easier to do business with you is when you are able to think How can you shift from a focus one step ahead of customers’ needs. It’s easier than you think when you on customer service to customer have good data and systems to back it engagement? up combined with a customer-centric Rewarding Loyalty: There’s a reamentality throughout your company. son that Rewards programs are beConnecting Customers: How are coming more and more popular for you connecting customers with one businesses. Because they work and another and in other ways beyond are focused on keeping customers what you offer? High growth busihappy and engaged with the businesses are four times more likely to ness. If your business is still putting make connecting customers a part all its energy into incentives to get of their ongoing engagement stratprospects to tr y your products or egy. From learning forums to social ser vices, then you are missing the gatherings to a resource network or real opportunity that exists by letting solutions portal, these businesses your customers know that their busicontinually raise the bar on ways to ness and loyalty matters. strengthen their customers reliance Communicating Purposefully: and confidence in doing business exA big blunder that many businesses clusively with them. make is not keeping in touch with Creating a WOW Experience: Are customers in relevant, meaningful, your customers excited to be doing impactful ways. More often than not, business with you? Is your passion businesses do a dismal job of keepfor what you are doing contagious ing customers informed at all. Adbecause you are inspired by why you ditionally, those businesses that do are doing it to the point that customcommunicate are not doing it with ers cannot imagine doing business consistency or frequency to create with anyone else? Are they so enama sense of expectation and anticipaored with doing business with you tion. A communication strategy that that they cannot wait to share their combines status touch points, ser vice experience with others? Your ability touch points, insight touch points, apto make doing business with you a preciation touch points along with one-of-a-kind, preferred experience promotional touch points tells your will not only gain customers’ share customers that they are top of mind
of wallet, but their long-term share of heart. The reality is once a prospect becomes a customer, that’s when the real opportunity begins. Businesses that embrace ser vice and solutions realize competitive advantage. Businesses that embrace true customer engagement and experience begin to appear as though they really don’t have any competition at all. Sherré DeMao is an author and founder of SLD Unlimited Biz Growth Inc., a full-service operational strategy firm based in Denver. Her column seeks to help business owners build and grow sustainable enterprises with economic value and preference in the marketplace. DeMao can be reached at 704.483.2941 or sherre@sldunlimited. com.
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14 February 2016
from page 1
stay with your best furr y friend. Short-term goal is to successfully graduate from Groundworks and in March move into co-working space at Lake Norman Labs, an informal incubator with like-minded tech-preneurs in Huntersville. (That’s lab as in laborator y, not Labrador.) Indeed, there’s a burgeoning young tech scene coming out of Lake Norman Labs, near Birkdale. It includes ProctorFree, an online testing verification outfit, and Versame, a word-tracking system designed for toddlers and eager parents. “We’ve developed software to aggregate and curate information about dog-friendly venues from numerous websites, we summarize the reviews, average the scores, and display it for our users in a great interface,” Kaplan says. In non-nerd language that means dogphrendly.com can fetch up-todate information on 12,000 dogfriendly—yep that domain name was taken—locations complete with
ratings and reviews. So far Kaplan has about 12,000 locations in all 50 states. Total annual revenue right now: Well, Dogphrendly is in the pre-revenue stage. But Kaplan, a serious dog lover, knows his stuff. He went to the University of Florida, where he graduated with degrees in Histor y and Education, as well as a masters in entrepreneurship in 2013. He taught at the Center for Entrepreneurship in Gainesville. Grandfather Sam Kaplan is a textiles entrepreneur who was involved in the first run of Spanx “shapewear.” Jeffrey applied to Groundworks Labs which has a looser, millennialphrendly approach to incubatees. In fact, right now there’s a debate in the world of entrepreneurship and academia over whether or not to have a business plan or a “business canvas,” sort of a lean start-up plan sketched out on a big piece of paper with multiple sections. Kaplan has the latter.
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Jeffrey Kaplan: By July of 2017, Dogphrendly could be in 15 markets
The business got started during a road trip. Kaplan and his future wife set out from Miami, Fla., heading to Berkeley in 2010, when Kaplan was 24. They made it to Indiana, worn out from tr ying to coordinate things to do, places to eat and sleep with two dogs on board. “Ever y time we started, it was this whole song and dance with the dogs, using different web sites, to see if they had outside sitting, to see if they were basically dog friendly,” Kaplan says. He decided to take the plunge this past summer, incorporated in September and successfully applied to Groundworks, which provided space rent-free, a conducive environment and even a share of a software “developer in residence,” 26-year-old Scott Williams. Groundworks is funded by the NC IDEA fund that supports entrepreneurial business innovation. It has awarded more than $4 million in grants since its inception in 2006. Kaplan sees three revenue sources for Dogphrendly: • Premium ad placement, including highlighted locations on the live map and banner ads on the map. Dogphrendly will display ads that are linked to user’s locations, showing them only relevant ads. • Sponsored content in the form of gear and product reviews.
• Affiliate programs through Amazon.com and booking.com. Dogphrendly gets a share of commissions from sales directed through its page. “We expect our first customers to be pet resorts and vets,” Kaplan says. Who is We? “Right now, me,” he says. But he’ll be in good company at Lake Norman Labs, he says. In fact, Proctor Free just received early stage venture funding from Real Venture, Task Force X Capital and individual investors. Right now Dogphrendly has 1,700 regular users, and that’s with no marketing. Kaplan forecasts $225,000 in revenue this calendar year; $3 million in 2017; $11.8 million in 2018. There are more than 300,000 dog homes in Mecklenburg County— which is a lot of page views even if he captures only half the market. “Over the next six months, we want to prove our model in Charlotte… and that will take us to July of this year…and by July of 2017 we will be in 15 markets,” Kaplan says. Ramping up comes next, with sales people, digital marketing, a lead developer. “We are bootstrapping through the first half of 2016, then raising a seed round to expand development and marketing,” Kaplan says.
Newsmakers b r e a k f a s t Thursday Februar y 25 The Peninsula Club 19101 Peninsula Club Dr., Cornelius $12 - Includes Breakfast Doors open at 7:15 a.m. for Networking Breakfast buffet begins at 7:30 a.m. â€” Concludes at 9:00 a.m.
John Aneralla Mayor of Huntersville
16 February 2016
Aquesta Financial Holdings declares stock dividend Jan. 29. Aquesta Financial Holdings, the parent company of Aquesta Bank, has declared a 20-percent stock dividend, payable Feb. 24 to shareholders of record Feb. 10. A shareholder owning 1,000 shares prior to the transaction will own 1,200 immediately afterwards. Since Aquesta records of ownership are maintained electronically, most shareholders will need to take no action to receive this stock dividend. For those shareholders who have not yet exchanged their old Aquesta Bank shares for the current Aquesta Financial Holdings shares, the stock dividend will remain in escrow until such old Aquesta Bank shares are exchanged. Any shareholders electing to receive paper shares pursuant to the prior exchange will now receive additional paper shares reflecting this current stock dividend. For additional information regarding Aquesta or Aquesta Bank, contact CEO Jim Engel at 704-439-4343.
NEWS - e
Huntersville’s new mayor speaking at Newsmakers Breakfast Feb. 25 John Aneralla, the new the news; questions are mayor of Huntersville, will asked by the audience. be in the hot seat at the BusiAneralla will address isness Today/Cornelius Today sues like regionalism, Newsmakers Breakfast Feb. I-77 and economic devel25 at The Peninsula Club. opment. A former president of the Doors open at 7:15 a.m. Lake Norman Kiwanis, which for networking. The bufmeets Thursday for lunch fet-style breakfast gets at Brooklyn South, Aneralla under way at 7:30 a.m. ANERALLA ran against former Cornelius The Q&A begins at 8 a.m. Mayor Jeff Tarte in the Senate District and concludes at 9 a.m. The cost to 41 primary in 2012. Aneralla was elect- attend, $12, includes a full country ed mayor of Huntersville last year. breakfast. The Newsmakers Breakfasts are an Reservations are required. Call 704open-forum discussion with people in 895-1335 with Visa or MasterCard.
Novant seeks to expand Huntersville Medical Center Jan. 5. Novant Health has filed an application with the Healthcare Planning and Certificate of Need Section of DHHS’ Division of Health Service Regulation to expand Novant Health Huntersville Medical Center. The project is expected to cost $44.6 million. The expansion would be accomplished by relocating 48 acute care beds and one operating room from Novant Health Presbyterian Medical Center in Charlotte. If approved, Novant Health Huntersville Medical Center would be licensed for 139 acute care beds and six operating rooms. A public hearing was held Dec. 17 at the Charlotte-Mecklenburg Government Center. According to state law, health-care providers must get approval to add facilities and equipment. The requirement seeks to reduce costs to patients by avoiding duplication in areas where they’re not needed.
CRTPO vote galvanized LKN opposition to tolls Jan. 22. You might call it Pyrrhic victory, one that causes as much harm to the winner as it does to those who appear to have been defeated. The Charlotte Regional Transportation Planning Organization did just as expected last night, voting 50-12, based on a weighted voting system, to approve the concept of managed lanes and the plan to widen I-77 with tolls between Charlotte and Lake Norman. The City of Charlotte, with just one representative, had 31 of the 50 weighted votes in favor of the plan. Cornelius and Huntersville each had two votes; Mecklenburg, Iredell and Union counties each had two votes; and Davidson had one vote—all of whose representatives voted against the $650 million plan that comes with a 50-year pact with a bedeviled Spanish company called Ferovial, aka Cintra, aka I-77 Mobility Partners. The new Huntersville mayor, John Aneralla, said the outcome of WidenI-77’s lawsuit, Charlotte City Council’s directed vote in favor of the toll plan and the CRTPO vote, while expected, were disappointing. “Despite all the design flaws, the fact that no northern towns currently sup-
port the plan, the costs of the tolls over 50 years, no truck access regardless of millions invested in the intermodal, the 50-year right of way give away, the corruption of the project manager—some elected officials still want to go through with the project,”Aneralla said. Interestingly, in addition to Charlotte’s thumbs up, some of the towns that voted for managed lanes aren’t going to be affected by them, including Stallings, Weddington and Mineral Springs. Of course, Mooresville’s delegate voted for the tolls as well. Cornelius’ representative on the CRTPO, Mayor Pro Tem Woody Washam, voted “no,” saying that “the fight is not dead, we still have options to pursue.” The apparent victory of toll and managed lane advocates is Pyrrhic because political cost may be enormous. Some members of the Lake Norman business community are hardly on speaking terms with the mayors of Cornelius and Davidson, both of whom have taken less than ardent stands on the toll issue. Neither one responded to a highlevel position survey put out by the I-77 Business Plan, an anti-toll group that
meets each Tuesday at the Lake Norman Chamber. The pro-toll stands of long-time elected officials in Huntersville led to their defeat in the November elections. Aneralla, the new Huntersville mayor, said the notion of sticking with a 50-year deal—bad as it is—makes no sense, comparing it to a bad marriage, or “a coach that doesn’t change his game plan during a game when things aren’t working, a general that goes into a war with a plan and sticks with it despite losing ground to the enemy, and/ or a business that stays with a moneylosing product because it invested a lot in R&D. Only in government is this line of thinking considered acceptable.” Washam said the anti-toll forces will work harder in Raleigh to oppose the toll plan. Meanwhile, the Cornelius fire chief, Neal Smith, said I-77 Mobility Partners’ construction zone will create safety issues by narrowing lane widths and the barrier cutting off options on the left side of I-77. “Every project of this magnitude will come with issues until it is completed. We will have more difficulty accessing incidents due to the barriers. The main thing I encourage is to
educate the public on what to do in case of minor or major incidents,” he said. North Carolina laws allow for minor incidents to be moved prior to the arrival of emergency vehicles. The incident can be moved off the road into a safe environment. “This would help the traffic to continue to move and allow the emergency vehicle to gain access,” Smith said. If there’s a major incident or wreck, cars should move to the right and allow emergency vehicles to pass on the left, Smith said. The emergency lane is made for the publics use; emergency vehicles need to remain on the road in the left lane to pass. Smith said the department is working closely with Sugar Creek Construction to create access points on I-77 south of each bridge going south and north of each bridge traveling north bound. This will give the emergency responders points of access to enter in case of an accident in the construction zone.
NEWS - e
Charlotte City Council, with some members agonizing, punts Jan. 11. By Dave Yochum. Councilwoman Vi Lyles has been directed to vote for the current I-77 toll plan and a managed lane strategy when the Charlotte Regional Transportation Planning Organization expresses its sentiments on the $650 million project at its Jan. 20 meeting. The Charlotte City Council, which controls 46 percent of the CRTPO weighted vote, went 7-4 to affirm Lyles’ thinking around a managed lane strategy regionwide. The regional strategy using managed lanes and pricing was reaffirmed 9-2. “The governor gave you a bad job to do,” Huntersville Commissioner Mark Gibbons told the council. The managed lane concept itself is valid, but how I take issue, is with this contract, said Councilman Al Austin. “I think we need to put this contract in a box, put a bow on it and send it back to the governor.” The council votes after 10:30 p.m. were an endorsement of the city council’s transportation committee which voted 3-2 earlier this month to continue support for the project, which has already started construction. Just prior to the public hearing, Mayor Jennifer Roberts took pains to point out that the plan has been in the works for years, and that the City of Charlotte is not a signatory to the contract. “It is not appropriate for the City of Charlotte to address the technicalities of the contract,” she said. “Even if we vote to change the managed lane strategy, does that obligate the NCDOT to cancel the contract? The answer is ‘no,’” she said. Gov. Pat McCrory said he wants the CRTPO to vote up or down on the I-77 toll plan. While it’s unclear how much it would cost to cancel the 50-year contract and toll plan, it is clear the governor himself can cancel what appears to be a fatally flawed contract. “Deaf, dumb and blind wrote this contract,” Councilwoman Claire Fallon said.
During the hearing, Mecklenburg County Commissioner Jim Puckett said the governor is driving a wedge in the entire community, even though five Democrats and three Republicans on the county commission oppose the contract. Puckett said the contract is a “tumor” in the managed lane concept and needs to be cut out. John “Mac” McAlpine, a member of the I-77 Business Plan anti-toll group that also includes Bill Russell, the CEO of the Chamber, Tarte, Cornelius Mayor Pro Tem Woody Washam, WidenI-77 founder Kurt Naas and anti-toll activist Michelle Ferlauto, told Charlotte City Council that the toll plan’s impact on the local economy was well in excess of $42 billion—far greater than any penalty. Lost productivity amounts to $20 billion over 50 years, McAlpine said, literally begging Charlotte City Council to cancel the contract. He said managed lanes are not necessarily bad, that they may be a transportation solution, but not the 900page Cintra contract as stated. There has been a historic outcry in Lake Norman around the toll plan, The Lake Norman Chamber came out swinging against the plan, with help from such area legislators as Rep. John Bradford and Sen. Jeff Tarte. Likewise, local boards and commissions, including Cornelius, Davidson Huntersville and even Mecklenburg County, have lined up against what’s called a P3, for public-private parntership between the NCDOT and Cintra, a company with roots in Spain. Cornelius resident Diane Gilroy told Charlotte City Council she has information that shows a pattern of corruption around Cintra and its parent company, Ferrovial. She said she will take her findings to the U.S. Inspector General, because the N.C. Inspector General shared her information with NCDOT prior to conclusion of their investigation. Tom Davis, a Huntersville resident and strategic planner for Yellow Freight, said
the plan is a “disaster” around trucks and congestion since trucks aren’t allowed in the toll lanes as currently configured. It was like a who’s who of Lake Norman leaders who spoke out against the toll plan. Speakers voicing opposition to the toll plan included Mecklenburg County Commissioner Pat Cotham, Huntersville Commissioner Rob Kidwell and Cornelius Commissioner Mike Miltich. Sen. Tarte said he, Rep. Charles Jeter and Rep. Tricia Cotham—daughter of Pat Cotham—have never cast a vote to approve the Cintra contract. In June of 2014, Tarte asked NCDOT for a review of the contract, ‘I was told no,’” he said. In spite of that, he said, NCDOT accelerated the
signing of the contract. Tarte said he recommends that “we cancel the contract, and redefine the project.” Jeter started his remarks by apologizing: “It’s not fair, the position you are in. Without question you can bifurcate the vote and cancel the contract.” Mecklenburg County Commissioner Vilma Leake said children yet unborn will be saddled with a 50-year contract. “Why is there no money for roads,” she asked. Commercial real estate broker Tom McMahon said there are already palpoable negative effects because of congestion on I-77. “We are losing businesses…people are stopping coming to our region to open new businesses,” he said.
Troubled bridge over water
Ferrovial span fails in Canada Jan. 25. A newly constructed two-lane bridge in northern Ontario, Canada, which split apart on January 10, was designed and built, in part, by Ferrovial, which owns Cintra, the company building the I-77 toll lanes. The damage to the Nipigon River Bridge, which carries traffic using the Trans Canadian Highway, was extensive enough to close one lane of the structure indefinitely. The news was reported in The Toronto Sun, one of Canada’s largest daily newspapers. www.torontosun.com/2016/01/11/ nipigon-bridge-engineers-based-in-spain NCDOT spokeswoman Jordan-Ashley Baker did not comment, nor did Jean Leier, spokeswoman for I-77 Mobility Partners, the company that has begun construction on the $650 million widening project between Charlotte and Lake Norman. But a Canadian government transportation official did. “I can confirm that the contractor for the Nipigon River Bridge project is a joint venture between BOT Construction of Canada and Ferrovial, Spain” said Bob Nichols, senior Media Liaison Officer for the Ontario Ministry of Transportation (MTO). According to the Ministry, bolts holding a section of the bridge together snapped off, causing a portion of the bridge to rise approximately two feet. Two independent research labs have begun physical testing of the bolts and MTO officials hope to have both sides of the bridge open by the end of February.
The bridge had been undergoing a $106-million twinning project, the second phase of which had been slated for completion in 2017. Diane Gilroy, a UNC Charlotte Spanish Professor who has done extensive research into Cintra and Ferrovial projects, was not surprised. “We found that they have been cutting corners on many of their projects, such as using less steel than required,” she said. The bridge is located at an especially crucial point for both passenger and truck traffic on the Trans Canadian Highway, the only road connecting Eastern and Western Canada. Nipigon Mayor Richard Harvey said “this is the one place in Canada where there is only one road, one bridge across the country.” Canadian officials said the average daily traffic on the bridge is roughly 3,500 total vehicles, including approximately 1,300 commercial vehicles. There is no alternative route for motorists, other than a detour through the United States. The closest border crossings are either Sault Ste. Marie, Mich., from the east side of the river, or one of the smaller border crossings in Minnesota on the west side.
18 February 2016
from page 1
concept—the idea was explained in a 1984 book by Jay Conrad Levinson— such strategies have become more intense—and more creative—in recent years. Consider Sony Ericsson’s 2002 undercover initiative, called “Fake Tourist.” Sixty paid actors in ten major cities asked strangers to take their pictures. The actors then handed the unsuspecting Samaritans the new T68i, thus creating buzz around the thengroundbreaking product that was both a phone and a digital camera. And while Sony’s campaign was neither illegal nor particularly offensive, it was covert. Participants may not have ever realized they had taken part in a marketing strategy. An example of illegal tactics is what Street Factory Media cooked up for BMW in Houston, Texas in 2012. Without a permit, they attached a Styrofoam replica of a Mini Cooper to the side of a city building. Naturally, the company incurred a fine. But it also made frontpage news in the Houston Chronicle, making the effort more than worth-
while. Purists say that true guerrilla marketing is the domain of small businesses with limited advertising budgets. But large firms have taken advantage of tactics such as street graffiti and flash mobs as part of a comprehensive plan that also includes traditional marketing avenues. “Guerrilla marketing can be effective but must be carefully considered,” said Ginger Griffin of Ginger Griffin Marketing and Design in Cornelius. “Just a few things that can quickly derail even the best-laid guerrilla marketing plans could include public backlash, bad weather, and local laws,” Griffin said. “While some may contend that ‘any publicity is good publicity,’ it can backfire on you.” Some moviegoers were miffed when they learned that the 1999 horror flick “The Blair Witch Project” wasn’t a documentary gone wrong, as it had been promoted. The buzz fueled by the film’s website nevertheless created a morbid kind of train-wreck curiosity that many found hard to resist come
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Guerrilla marketing gets attention if it’s relevant to the brand and appropriate, said Barry Wilson of Planet Central advertising agency in Huntersville. To quickly spread the word about a new course at The French Culinary Institute in New York (now the International Culinary Center), Planet Central dropped message-laden quarters around campus. “Most students are not going to pass up the chance to pick up a quarter,” said Wilson. “The class filled within days.”
opening weekend. These days, creating such buzz via social media is the focus of guerrilla campaigns. With every plan of attack, of course, comes the defense. Just as telemarketers are a cultural norm, so is the practice of ignoring dinnertime calls and in-your-face marketing ploys. Indeed,
grass-roots marketing has risk. Which brings us around to the roots of this stor y: We caught wind that a local business had posted unauthorized advertising in a public park. Not so fast, local-company-who-shallremain-nameless. You’ve gotta pay to advertise here.
from page 1
nancial services company already has an Aquesta Insurance office on Military Cutoff Road in an upscale area of Wilmington, not far from Wrightsville Beach. Aquesta’s chief subsidiary, Aquesta Bank, has branches in Cornelius, Davidson, Huntersville, Mooresville and Charlotte. The Wilmington branch is expected to open in the spring. Aquesta Insurance Services—an independent agency—has offices in Cornelius, Huntersville, Mooresville, Wilmington and in Hampstead, just north of Wilmington and Wrightsville Beach. On Jan. 21, Aquesta Financial Holdings and Aquesta Insurance Services announced the purchase of the Alex Squires’ Insurance Portfolio from the James E. Moore Agency in Wilmington. Aquesta’s unaudited net income for the three months ending Dec. 31 was $387,000 compared to $368,000 during the fourth quarter of 2014. For the full year of 2015, net income was $2.0 million vs. $1.7 million in 2014. CEO and President of Aquesta, Jim Engel, said he is “happy with the strong
ending quarter for 2015 and hope this helps establish the pace” for this year. “Loan production is excellent as well as core deposit growth. Our SouthPark branch is up and running with continued growth expected. We recently contracted on a Wilmington branch location that will also house our Wilmington insurance operations. In sum, we had an excellent year and look forward to growth of loans and earnings in 2016.” Just less than a year ago, Aquesta purchased the SouthPark branch of CertusBank, its first branch outside the Lake Norman area. Greenville, S.C.-based Certus, once headquartered in Charlotte, faced mounting losses and increased regulatory scrutiny.
Photo courtesy of Barry Wilson
On The Record
THIS MONTH REAL ESTATE TRANsACTIONS . . . 19 FORECLOSURES . . . . . . . . . . . . . . . . . 19 NEW CORPORATIONS . . . . . . . . . . . . 20
REAL ESTATE TRANSACTIONS These are recent property transactions over $200,000 as recorded by the county Register of Deeds in Cabarrus, Iredell and Mecklenburg.
Cabarrus County 01/11/16 $300,000 David & Barbara Orr to Donald & Sheri Trent, 8263 Quail Hollow Harrisburg 01/12/16 $457,000 NVR, Inc. to Russell & Anne Floyd, 4129 Green Park Ct., Harrisburg 01/12/16 $268,000 Matthew & Jennifer Carland to Craig & Angela Ashmore, 814 Mott Shue Dr., Concord 01/12/16 $383,000 Thomas Spence & Windy Honeycutt to Justin & Jessica Martin, 3202 Basalt Pl., Davidson 28036 01/12/16 $284,500 Live Well Homes, LLC to Michael & Audrey Duke, 11339 Cedarvale Farm Pkwy., Midland 01/13/16 $350,000 Rhonda Earnhardt & Carl Heintz Estate to Cabarrus County, 370 & 440 Walker Rd., Mount Pleasant 01/13/16 $300,000 Kenneth & Patti Misenheimer, Juanita Mullis and Roy Misenheimer Estate to Cabarrus County, 2 tracts at 440 Walker Rd., Mount Pleasant 01/13/16 $298,000 Daniel McLarney & Deborah Duncan to Stephen & Kimberly Dibacco, 2220 Donnington Ln., Concord 01/13/16 $1,234,000 Alice Lyles CSFBMSC 2007-C4, LLC to Sudsun Investments, LLC, Tract F-6, â€œThe Marketplace at Concord Millsâ€?, Concord 01/13/16 $850,000 Kevin & Nancy Simpson to Wesley & Joanna Hudson, 410 Conifer Pl., Concord 01/13/16 $650,000 Edna, Maurice & Cathy Overcash to Cabarrusco, LLC, 7.9 ac. on Kannapolis Pkwy., Kannapolis 01/14/16 $258,000 Fred & Jill Schoenleber to Marshall & Penny Isenhour, 7300 Empire Dr., Mount Pleasant 01/14/16 $282,000 Mickey & Suzann Buchanan to Jeffrey & Tabetha Crump, 1813 Park Grove Pl., Concord 01/14/16 $327,000 William & Shanon Morgan to Andrew & Sarah Foster, 1147 Sundance Dr., Concord 01/14/16 $385,000 Charles & Sharon White to Mickey & Suzann Buchanan, 1488 Saint Annes Ct., Concord
More Cabarrus Transactions online at www.BusinessTodayNC.com
Mecklenburg County 1/11/16 $330,000 South Creek Homes to David & Deborah Coppa, 18117 Ebenezer Dr., Cornelius 1/11/16 $328,500 Travis Wadsworth & Erica Chapin to Jennifer Devine, 16028 Grafham Cir., Huntersville 1/11/16 $379,000 South Creek Homes to Robert & Mary Bell, 18335 Glenealy Dr., Cornelius 1/12/16 $269,000 Nicholas & Elizabeth Steger to Kaleb McHale, 17420 Invermere Ave., Huntersville 1/14/16 $292,000 Lisa Hebert to Matthew & Juna Wolfmayer, 17629 Harbor Walk Dr., Cornelius 1/14/16 $610,000 A. Ritchie Lewis & Ezekiel Haslam Jr. to Julian & Suzanne Roberts, Lot 118 A New Neighborhood in Old Davidson, Davidson 1/15/16 $720,000 Josh Holby & Summer Hall to Nathan Saunders, 18603 Silent Falls Cove, Davidson 1/15/16 $555,000 Mark Moehring to Stephen & Sheryl Martin, 18928 Peninsula Point Dr., Cornelius 1/15/16 $304,000 Sirva Relocation Credit LLC to Matthew Yardley, 19901 Catamaran Ct., Cornelius 1/15/16 $304,000 Joseph & Leah Cunningham to Sirva Relocation Credit LLC, 19901 Catamaran Ct., Cornelius 1/15/16 $485,000 Travis & Barbara Moore to Richard & Sara Schooley, 8834 Oakham St., Huntersville 1/15/16 $415,000 Matthew & Leah Varnell to Matthew & Melanie Sammis, 14722 Plessis Pl., Huntersville 1/19/2016 $485,000 Erich & Laura Leech to Willie Hester Jr., 14243 Salem Ridge Rd., Huntersville 1/19/2016 $252,500 NVR Inc. to Ashley Conger, 1628 Lovers Lawn Trace, Cornelius 1/19/2016 $300,000 Patrick & Charles Farrell to Douglas & Lissa Lavette, 14904 Rosemary Way Dr., Huntersville 1/19/2016 $485,000 Victor & Della Casteel to Lyle & Janet Morien, Lot 37 River Run, Davidson 1/19/2016 $2,025,000 David & Tamara Dyckman to Tobin & Sheri Treichel, 18219 Harbor Light Blvd., Cornelius 1/20/2016 $510,000 Allen & Charlene Hill to James Stanley, 10804 Emerald Wood Dr., Huntersville 1/20/2016 $262,000 Michael & Cynthia Benes to Brett & Kylie Ericksen, 15513 Gallant Ridge Pl., Huntersville 1/20/2016 $600,000 Dale & Donna Haggman to Randy & Laura Turner, 16815 America Cup Rd., Cornelius 1/20/2016 $800,000 Monterey Bay Homes to Mark Sokal, 13205 Davidson Park Dr., Davidson 1/21/2016 $413,500 TSG Partners to Carolina Cottage Homes, 452,460,472, 478, 508 Beaty St. and 382 Delburg St., Davidson 1/21/2016 $435,000 Stephen & Mary Bull to Veronica & Douglas Jr. McRae, 18417 Turnberry Ct., Davidson
1/21/2016 $380,000 John & Angela Regan to Mark Pinfold, 20135 Northpoint Dr., Cornelius
More Mecklenburg Transactions online at www.BusinessTodayNC.com
Mooresville 1/12/16 $399,000 Darron & Tricia Deal to Jeffery & Charles Efaw, 215 Laurel Glen Dr. 28117 1/14/16 $430,000 Alissandro & Rebecca Castillo to James & Lorraine McPartlin, 437 Robinson Rd. 28117 1/14/16 $325,000 Anna M. Balletine to Steven & Amy Crane, 116 Chaucer Ln. 28117 1/14/16 $2,510,000 Ervin Farms to The Board of Graded School Trustees of Mooresville, 305 N. Main St. 28115 1/15/16 $1,150,000 Maureen & John Ausura to Dennis & Kathy Kline, 201 Cape Cod Way 28117 1/15/16 $343,500 Lennar Carolinas to John E. Matheny Jr., 219 Forest Lake Blvd. 28117 1/15/16 $257,000 Mattamy Carolinas to Harshavardhana Chintalapalli & Ramya Gummadi, 138 Farmers Folly Dr. 28117 1/15/16 $430,000 Lakeshore Holdings to Angela Johnston, Emily & Steven Randall, 268 Kenway Loop 28117 1/19/16 $292,000 Bunkie Investments to Jeff Jackson, 108 Sand Spur Dr. 28117 1/19/16 $4,500,000 Mark & Cynthia Sokal to John P. Cagonigro, 165 Cedar Pointe Dr. 28117 1/20/16 $380,000 Billy & Valerie Allison to Lance & Vickie Barrett, 305 Heritage Pl. 28115 1/20/16 $271,000 Pulte Home Corporation to Jibu Rajendrababu & Aruna Vasanth, 118 Edenton Ln. 28117 1/20/16 $250,000 Pulte Home Corporation to Obuliraja Vijayaraghavan & Parimal Mani, 143 Four Seasons Way 28117 1/21/16 $328,500 Standard Pacific of the Carolina to Ladonna & Adam Hilton, 226 Blossom Ridge Dr. 28117 1/21/16 $563,000 Shea Investment Fund to Stephen & Betsy Kennedy, 277 Walking Horse Trl., Davidson
More Mooresville Transactions online at www.BusinessTodayNC.com
Foreclosure actions have been started on the following properties. Items show the date foreclosure documents became public, owners, property address, lien holder, lien amount. After required notices are published, the property is sent to auction. The property then can be sold, not sold (examples: bankruptcy files or action dismissed without prejudice) or the sale postponed.
Cabarrus County 01/04/16 Timmie, Leslie & Ladonna Foster, 1533 Kingston Dr., Kannapolis, U.S. Bank, $64,800 01/05/16 Tina Tyson, 60 Ashlyn Dr., Concord, U.S. Bank Trust, $110,900 01/05/16 Okiemute & Babetta Arhagba, 4140 Broadstairs Dr., Concord, Ditech Financial LLC, $155,900 01/05/16 Kenneth & Joyce Furr, 1406 Debbie St., Kannapolis, Bank of America, $157,325 01/05/16 Bobby & Kelly Lefler, 4271 Morris Burn Dr., Concord, U.S. Bank Trust, $285,000 10/05/16 Laquette Kelly & Michell Rucker, 288 Kerr St., Concord, SunTrust Mortgage, $93,762 01/07/16 Thomas & Jeralyn Pepper, 5418 Ophela Ct., Concord, Wells Fargo Bank, $246,487 01/08/16 Derrick Cline, 4151 Kenton Glenn Ct., Concord, PNC Bank, $118,500 01/11/16 Billye Dupree, 310 North Little Texas Rd., Kannapolis, U.S. Bank Trust, $63,650 01/15/16 Trent & Anne Wilson and Jeffrey & Jennifer Hege, 560 Crestside Dr., Concord, Nationstar Mortgage LLC, $255,000 01/15/16 Alisha Overton, 3899 Quiet Stream Dr., Concord, CitiMortgage, Inc., $196,512 01/15/16 Travis Howard & Taren Bostian, 1701 Moss Creek Dr., Harrisburg, PennyMac Loan Services, $146,076 01/15/16 Kenneth & Donna Pierce, 12673 Plaza Rd. Ext., Charlotte 28215, Ocwen Loan Servicing, $54,754 01/19/16 Centergrove Associates, Inc. and Fred Morrison Estate, Centergrove Extension - Parking Lot, Concord, Clinton Black & Maurice Freeze, $120,000
More Cabarrus Foreclosures online at www.BusinessTodayNC.com
Mecklenburg County 1/4/16 Jason Lineberger, 10547 Rocky Ford Club Rd., Charlotte 28269, Countrywide Home Loans $93,464 1/5/16 Nolan P. Smithers Jr., 7204 Michaels Landing Dr., Charlotte 28262, Dover Mortgage Company $101,800 1/5/16 Charles Turtle & Kimberly Day, 5807 Hogans Way Ct., Charlotte 28269, Wachovia Bank $151,778 1/5/16 Romain G. Bell, 12500 Levins Hall Rd., Huntersville, JPMorgan Chase Bank $128,000 1/6/16 Janet Evans, 13448 Glasgow Green Ln., Charlotte 28213, American Home Mortgage $141,923 1/6/16 Howard & Sarah Logue, 15815 Lavenham Rd., Huntersville, Chicago Title Insurance Company $245,200 1/8/16 Barbara & Onzie Holland, 5322 Pine Dr., Charlotte 28269, Bank of America $174,000 1/8/16 Elijah & Crystal Walker, 3328 Crutchfield Pl., Charlotte 28213, SGB Corporation See FORECLOSURES, Page 20
20 February 2016
On The Record
FORECLOSURES from page 19
$173,277 1/8/16 George & Ana Mohr, 12200 Sandringham Pl., Charlotte 28262, Countrywide Home Loans $164,400 1/12/16 True & Kia Xiong, 4309 Wana-Massa Dr., Charlotte 28269, Primary Residential $117,080 1/12/16 Mark & Charlotte Carter, 2411 Cairns Mill Ct., Charlotte 28269, JPMorgan Chase Bank $169,626 1/12/16 Michael Jeffrey, 6132 Prosperity Church Rd., Charlotte 28269, Bank of America $116,250 1/12/16 Llyod L. Hunt, 1421 Killashee Ct., Charlotte 28213, JPMorgan Chase Bank $67,396 1/13/16 Malcolm & Renee Sanders, 927 Vickery Dr., Charlotte 28269, PNC Bank $70,000 1/15/16 Jaime & Brenda Leca, 11108 Mallard Crossing Dr., Charlotte 28262, Primary Residential Mortgage $122,834 1/15/16 Arturo Solis & Miriam Ramirez, 3428 Spring Terrace Ln., Charlotte 28269, EquiFirst $100,800 1/19/16 Timothy & Karen Pence, 5734 LaGrande Dr., Charlotte 28269, First Charter Bank $263,700 1/19/16 Thomas & Crystal Harris,10107 White Cascade Dr., Charlotte 28269, Nationsbanc Mortgage $168,300 1/19/16 Carlos & Linda Osorio, 9247 Ducati Ln., Cornelius, GreenPoint Mortgage Funding $166,266 1/20/16 Catherine Owen & John Chapman, 11304 Yellow Spaniel Ct., Charlotte 28269, Liberty Title Company $117,631 1/21/16 Francisco & Kendall Ibarra, 918 Morning Glory Dr., Charlotte 28262, First Magnus Financial $115,00
More Mecklenburg Foreclosures online at www.BusinessTodayNC.com
Mooresville 1/4/16 Katherine Brookes, 112 Sunridge Dr. 28117, State Employees Credit Union $151,000 1/11/16 Charles H. Huntley, 104 Estate View Ct. 28117, U.S. Bank National Association $493,865 1/11/16 Kevin & Beth Ryan, 825 Rebecca Jane Dr. 28115, Paragon Mortgage $107,000 1/14/16 Todd Greene, 112A Walnut Cove Dr. 28117, Countrywide KB Home Loans $158,746 1/20/16 Gary & Angela Selix, 123 Zolder Ln. 28117, National City Mortgage $157,500
More Mooresville Foreclosures online at www.BusinessTodayNC.com
These businesses have registered with the N.C. Secretary of State.
Cabarrus County 1/11/16 Capulet Cleaning LLC, Amber Shue, 2591 Echerd St., Kannapolis 1/11/16 C and J Venture Partners LLC, Julie Benda, 3685 Richwood Cir., Kannapolis 1/11/16 E and M Food Mart Inc., Estifanos Kidane Nugusse, 223 Cabarrus Ave. W, Concord 1/11/16 HHW LLC, Tiffany L. Carpenter, 12 Union St. S, Concord 1/11/16 Mueller Auto LLC, Robert Muelller, 1254 Carolyn Ave., Kannapolis 1/11/16 Neil Dawson Architect P.C., Dave Moore, 2788 Lamplighter Dr., Kannapolis 1/11/16 Welden Village Owners Association Inc., Zachary M. Moretz Esq., 37 S. Union St., Ste. B, Concord 1/12/16 C-4 Concrete LLC, Cesidio Castricone III, 2584 Treeline Dr., Concord 1/12/16 Chapman Builder’s Inc., Kevin Chapman, 2866 Deep Cove Dr. NW, Concord 1/12/16 Flynns Farm LLC, Carlos A. Flynn, 5980 Zion Church Rd., Concord 1/12/16 Paw It Forward Animal Rescue Inc., Tamara Gilmore, 425 Wyndham Pl. NE, Concord 1/12/16 Solid Rock Services of Concord LLC, Jonathan Daniel, 8410 Pit Stop Ct., Ste. 144, Concord 1/13/16 Cornerstone Fitness Charlotte LLC, G Chris Hill, 1506 Hansom Ln. NW, Concord 1/13/16 Julian-Anthony Esthetics LLC, Olivia D. Chapa-Baltimore, 9704 Walkers Glen Dr. NW, Concord 1/13/16 NCO Technologies LLC, Shun Wan, 1219 Lily Green Ct. NW, Concord 1/13/16 R3L Properties LLC, Reymond Tan, 1152 River Oaks Dr. NW, Concord 1/14/16 Elder Orphan Care, Kimberly Jackson, 178 Union St. S, Apt. 12, Concord 1/14/16 Life Lift LLC, Amber S. Ballard, 532 Blue Sky Dr., Concord 1/14/16 Platinum Key Travel Concierge LLC, Brenda Nazaire-Coulanges, 238 Church St. NE, Concord 1/14/16 Punk Enterprises LLC, Timothy S. Marburger, 288 Concord Parkway North, Concord 1/14/16 Sunshine Asian Cuisine LLC, Somchay Siharath, 215 West A Ave., Kannapolis 1/14/16 Topsail Marketing Group LLC, James Morse, 2918 Watercrest Dr., Concord 1/15/16 Concord Church of God of Prophecy Inc., Clarence M. Lott, 284 Esther Cir., Kannapolis 1/15/16 Echoes of Eden Wedding and Events LLC, Chynjah I. Cox, 9 Union St. N, Ste. 200, Concord 1/19/16 Jon Volk LLC, Jon-Michael Devine, 8410 Pit Stop Ct. NW, Ste. 124, Concord 1/19/16 Med-One Global LLC, Timothy J. Masud, 5051 Davidson Hwy., Concord 1/20/16 Brown Lawncare & Trashout Inc., Johnny Eric Brown, 2219 Kenwood Dr., Kannapolis
1/20/16 Hayden’s View LLC, Richard Meade Parker, 4524 Wrangler Dr., Concord 1/20/16 Mitchell Turfscaping Inc., Robert Mitchell, 1180 Pioneer Mill Rd., Concord 1/20/16 Rock Solid Hauling Inc., Alethea C. Morgan, 4070 Sunrise Dr., Kannapolis 1/20/16 Terrell & Terrell LLC, Elvin Maurice Terrell, 3340 Garrett Dr. SW, Concord 1/21/16 Backyard Hospitality LLC, Zachary M. Moretz, 37 Union St. South, Ste. B, Concord 1/25/16 Orion Hunter Inc., Kimberly Hunter, 829 Courtney St. SE, Concord
More Cabarrus New Corporations online at www.BusinessTodayNC.com
Mecklenburg County 1/11/16 Fire Services LLC, United States Corporation Agents Inc., 5806 Prosperity Church Rd., Ste. A2-17, Charlotte 28269 1/11/16 Fitted Hatline LLC, Natasha Erwin, 1601 Hunters Rd., Huntersville 1/11/16 Glenwick, Limited Liability Company, Michelle A. Erdt, 10031 Gladwick Ct., Huntersville 1/11/16 GroveStars Moving LLC, Oleksandr Blekherov, 20539 Harbor View Dr., Cornelius 1/11/16 Hennigan Place Holdings LLC, Ken Pack, 10150 Mallard Creek Rd., Ste. 106, Charlotte 28262 1/11/16 Hubpoint Strategic Advisors LLC, Douglas Christopher Banez, 13702 Robert Walker Dr., Davidson 1/11/16 Journeys Abound LLC, Tracy M. Smith, 242 Ney Cir., Davidson 1/11/16 MarKat Capital LLC, Mark G. Leblanc, 14325 Timbergreen Dr., Huntersville 1/12/16 AESOP LLC, Karen M. Young, 9620 Mersham Ct., Charlotte 28269 1/12/16 Aniacom Digital Broad Band Services LLC, James McBryde, 4023 Barclay Forest Dr., Charlotte 28213 1/12/16 BASCO Enterprises Inc., Vincent S. Bocchino, 17357 Villanova Rd., Huntersville 1/12/16 Downeast Shipping LLC, Jason Putney, 1412 Baseline Rd., Apt. 314, Charlotte 28262 1/12/16 Jadwell Inc., Julie Douglas, 19906 Catamaran Ct., Cornelius 1/12/16 Martin Investments NC LLC, Donna Martin, 21660 Crown Lake Dr., Cornelius 1/12/16 MBS Group LLC, Randall Moran, 13427 Crystal Springs Dr., Huntersville 1/12/16 Prosperity Investment Group Inc., Byron Jones, 5111 Abercromby St., Charlotte 28213 1/12/16 RevGen Tech LLC, A. Brent Belch, 21307 Norman Shores Dr., Cornelius 1/12/16 Routesalesmarketplace LLC, Richard L. Barnes, 185 Morrison Hill Rd., Davidson 1/12/16 Thred Shack LLP, Austin Mitchell, 1914 J N Pease Pl., Charlotte 28262 1/13/16 Advology LLC, Amit P. Kapoor, 630 Minglewood Dr., Unit 9208, Charlotte 28262 1/13/16 Aligned Solutions LLC, Shweta Ahuja, 14330 Tribute Place Dr., Ste. 8304, Huntersville 1/13/16 CompUMax Solution Labs LLC, Neal
J. Webb, 8227 Laurel Run Dr., Charlotte 28269 1/13/16 DealTrotter LLC, Monika Ginotra, 825 Lake Park Dr., #301, Davidson 1/13/16 Fraga Carpet Installation LLC, Samuel Fraga Espinoza, 605 Malcolm Ln., Charlotte 28213 1/13/16 Hey Willow Handmade LLC, Whitney Elizabeth Bastien, 10209 Caldwell Forest Dr., Charlotte 28213 1/13/16 Infinitum Ventures LLC, Monika Ginotra, 825 Lake Park Dr., #301, Davidson 1/13/16 Mad House Marketing Inc., Casey Clarke, 10400 Mallard Creek Rd., Ste. 208, Charlotte 28262 1/13/16 New Bella Concepts Inc., Thuzar Myint Lin, 21404 Aftonshire Dr., Cornelius 1/13/16 NTyme Marketing LLC, United States Corporation Agents Inc., 15926 Agincourt Dr., Huntersville 1/13/16 Opportunity Management Group Inc., Octavious Brooks, 10400 Mallard Creed Rd., Ste. 208, Charlotte 28262 1/13/16 Pinwheel Handyman Service Inc., Robert B. Newkirk, 16322 Amber Field Dr., Huntersville 1/13/16 Rachael Ba Realty LLC, Rachael Ba, 9814 Parthenon Ct., Apt. 7M, Charlotte 28262 1/13/16 Ruby Land Inc., Aung Lin, 21404 Aftonshire Dr., Cornelius 1/13/16 Techwonder LLC, Kamar J. Galloway, 7035 Napton Ct., Charlotte 28213 1/14/16 Bread Dog LLC, Duane Murray, 13517 Silver King Ct., Huntersville 1/14/16 Carolina Travel Ball Association, Timothy J. Schuldt, 14631 Henry Harrison Stillwell Dr., Huntersville 1/14/16 Clutterbug Services Inc., Kimberly Clymens, 13100 Willow Breeze Ln., Huntersville 1/14/16 Colby Jack Enterprises LLC, Ted Stefanski, 5504 Colonial Garden Dr., Huntersville 1/14/16 Fireside Farms LLC, James G. Forehand, 5635 Cambridge Bay Dr., Charlotte 28269 1/14/16 First Transportations LLC, Patrick Cayo, 9810 Campus Walk Ln., Apt. R, Charlotte 28262 1/14/16 McSassy LLC, Wooden Bowers PLLC, 1911 Greymouth Rd., Apt. 306, Charlotte 28262 1/14/16 One Call Solutions LLC, John F. Hanzel, 19425-G Liverpool Pkwy., Cornelius 1/14/16 Pinnacle Consulting LLC, Ronald B. Horton, 10116 Vixen Ln., Huntersville 1/14/16 Red LLC, Brandy Stimac, 490 Jetton St., Davidson 1/14/16 SD Hobby Lobby Westover LLC, Jeffrey R. Wakeman, 16930 West Catawba Ave., Ste. 100D, Cornelius 1/14/16 Yellow Dog Home Inspections LLC, Stephen W. Bennett, 19200 Spring Lily Ct., Cornelius 1/15/16 City Home Group LLC, The Nixon Firm PLLC, 19358 Makayla Ln., Cornelius 1/15/16 Glen Wilde – Boone LLC, C. Shane Buckner, 16930 W. Catawba Ave., Ste. 205, See NEW CORPORATIONS, Page 21
On The Record
NEW CORPORATIONS from page 20
Cornelius 1/15/16 Southernly Fit LLC, Raina Dingle, 2612 Silkstream Ln., Charlotte 28262 1/15/16 Young Millionaires Club Revolution LLC, Marina Golden, 5810 Cloverside Ln., Charlotte 28269 1/19/16 AC Freight Inc., Albert Dominique Cherry, 3628 Greenloch Ct., Charlotte 28269 1/19/16 Bright Offspring Inc., Ja’Nica Lomax, 4129 Brawer Farm Dr., Charlotte 28269 1/19/16 Capital Property Maintenance Solutions LLC, United States Corporation Agents Inc., 1917 Nigel Ct., Charlotte 28213 1/19/16 Gilead Medical Park Owners Association Inc., G. Adam Shapiro, 15529 Jetton Rd., Cornelius 1/19/16 Home Watch Carolina LLC, William A. Cooper, 8207 Village Harbor Dr., Cornelius 1/19/16 HRGC LLC, Robert B. Newkirk III, 19810 W. Catawba Ave., Ste. E, Cornelius 1/19/16 KC Media Consulting LLC, Kristine E. Curley, 16517 Spruell St., Huntersville 1/19/16 Legendary Greek Apparel LLC, Ivorie Hayes, 1001 E WT Harris Blvd., Ste. P2224, Charlotte 28213 1/19/16 Mile O E Liquid LLC, Christopher B. Sossamon, 2911 Drakes Crossing Dr., Charlotte 28262 1/19/16 Modesta’s Holding LLC, Patrick George Ruggiero, 2044 Mallard Pine Ct., Charlotte 28262 1/19/16 Polly-M Studios Corp., Alejandro Herrera, 403 Goodloe Dr., Charlotte 28262 1/19/16 Regal Nails of Huntersville LLC, Le Thi-My Bui, 1145 Bryton Town Center Dr., Huntersville 1/19/16 Revici LLC, Timothy L. Vest, 9911 Rose Commons Dr., Ste. E-149, Huntersville 1/19/16 Starfish Property LLC, Debra N. McKenzie, 714 Northeast Dr., Apt. 54, Davidson 1/19/16 Strathcom USA LLC, Henry Stecker, 10407 Holly Village Cir., Huntersville 1/19/16 True Source Enterprises LLC, Nicola Hanson, 1001 East WT Harris Blvd., Charlotte 28213 1/19/16 Vierea Industries LLC, Michael Flanigan, 11808 Old Timber Rd., Charlotte 28269 1/19/16 Wartime Firearms LLC, Tyler O’Conner, 14323 Holly Springs Dr., Huntersville 1/19/16 Your Carolina Roofer LLC, United States Corporation Agents Inc., 6040 Briggs Dr., Charlotte 28269 1/20/16 Any Cleaners LLC, Kenya Euell, 4225 Waterford Valley Cir., Apt. 916, Charlotte 28269 1/20/16 Ashley Road Holdings LLC, Bruce Van Dyne, 4601 Nobility Ct., Charlotte 28269 1/20/16 CFS Holdings LLC, Mitchell McCune, 17039 Kenton Dr., 3rd Floor, Cornelius 1/20/16 Charlotte Golfers for Charity, Ryan Lee Minges, 8930 Parkcrest St., Huntersville 1/20/16 Concrete Pumping Solutions Inc., Jaylene G. Moss, 9624 Bailey Rd., Ste. 290, Cornelius
1/20/16 Davis Property Solutions Inc., James Robert Davis, 11901 Harris Ridge Dr., Charlotte 28269 1/20/16 Deans’ Duets LLC, April D. McConnell, 4369 Panther Pl., Charlotte 28269 1/20/16 Deb Mitchell Writing LLC, Debbie Mitchell, 8908 Park Grove St., Huntersville 1/20/16 Ellison Family NC LLC, Gersonice F. Ellison, 14006 Harvington Dr., Huntersville 1/20/16 No Loose Ends Inc., Mallory Lynn Davis, 3100 Beard Rd., Charlotte 28269 1/20/16 N.O.N. Construction Inc., Edgar Maya Perez, 5415 Poplar Spring Dr., Charlotte 28269
1/20/16 R.V. Taltoan PLLC, Raeneice Virginia Taltoan, 8511 Davis Lake Pkwy., Ste. C6-159, Charlotte 28269 1/20/16 Speak Out Loud Inc., Melanie Claire Bassett, 9123 Windknob Ct., Huntersville 1/21/16 ARG-SF LLC, Costner Law Office PLLC, 10125 Berkeley Place Dr., Charlotte 28262 1/21/16 Centurion Airsoft LLC, Kelly Hyde, 14710 Plessis Pl., Huntersville 1/21/16 Dongre Consulting LLC, Neal S. Dongre, 15020 Stonegreen Ln., Huntersville 1/21/16 Footness to Go LLC, United States Corporation Agents Inc., 13661 Coram Pl.,
Charlotte 28213 1/21/16 Functional Points Acupuncture & Wellness LLC, United States Corporation Agents, 5402 Colonial Garden Dr., Huntersville 1/21/16 Greater Than F.C.C. LLC, Malachi Drew, 13713 Traheme Ct., Charlotte 28213 1/21/16 Green Onion Homes Inc., Mark Patterson, 12916 Brickingham Ln., Huntersville 1/21/16 J&S Properties – Cabarrus Crossing LLC, John P. Gelsomino, 11061 Dry Stone Dr., See NEW CORPORATIONS, Page 22
Is your accountant a bean counter or a benefit to your business? For small businesses, an accountant is not optional. But does your accountant provide real value, or are they just counting your beans each month? In reality, your accountant should be a strategic partner who adds value to your business, not just another cost.
Does your accountant focus on your success? Does your accountant look for new innovations? Does your accountant help you plan your financial future? 8220 Village Harbor Dr. Cornelius, NC 28031 704.895.7181 2518 A Plantation Center Dr. Matthews, NC 28015 704.841.1080
22 February 2016
On T he Record
NEW CORPORATIONS from page 21
Hosted By Peninsula Club 19101 Peninsula Club Drive Cornelius NC
LKN Chamber Women's Conference Tuesday, March 22, 2016
Lunch is included, along with a wine and cheese reception at the conclusion Registration is only $75 per person at www.lakenormanchamber.org or call 704-892-1922
Attendees will enjoy: • “Breaking the Mold” • Speakers and Networking • Fashion Show with Lake Norman’s Next Top Model • Lunch Provided • Wine and Cheese Reception • Swag Bags
Huntersville 1/21/16 LKN Affiliates LLC, Bradley William Hauck, 18610 Starcreek Dr., Cornelius 1/21/16 The Newhall Company LLC, Daniel M. Shiels, 17935 Crossing Cir., Cornelius 1/21/16 Suburban Property Management LLC, Patrick George Ruggiero, 2044 Mallard Pine Ct., Charlotte 28262 1/21/16 Sustainable Power Savings LLC, Brian Holland, 20567 Harbor View Dr., Cornelius 1/21/16 Universal Services and Construction LLC, Wallace Shah, 11422 Sidney Crest Ave., Charlotte 28213 1/21/16 Your Dream Home NC LLC, Tijuana Smith, 12805 Sandpines Ln., Charlotte 28262 1/25/16 A.L.L. Foundation Inc., United States Corporation Agents, 4848 Sunset Ridge Ct., Charlotte 28269 1/25/16 Bookkeeping Elite LLC, Vernitra White-Dean, 12429 Angel Oak Dr., Huntersville 1/25/16 Eagles Nest C46 LLC, Hugh Franklin, 19421 Liverpool Pkwy., Cornelius 1/25/16 FS Technology LLC, Paul C. Wolf, 220 Logan Crossing Dr., Davidson 1/25/16 Innovative Healthcare Management LLC, Melissa Lynch, 19315 West Catawba Ave., Ste. 102, Cornelius 1/25/16 JA Elliot LLC, Johnson Andrew Elliott, 6435 Morningsong Ln., Charlotte 28269 1/25/16 McClure & Associates Realty LLC, Joyce M. Green, 4604 W. Sugar Creek Rd., Charlotte 28269 1/25/16 McGraw Enterprises Inc., Mitzi H. McGraw, 16414 Spruell St., Huntersville 1/25/16 Salon Utopia LLC, Lara Christy, 11308 Heritage Green Dr., Cornelius 1/25/16 Star Ride Transportation Services Inc., Joyce M. Green, 4604 W. Sugar Creek Rd., Charlotte 28269 1/25/16 Thrive Wellness Group LLC, Robert B. Newkirk, 19810 W. Catawba Ave., Ste. E, Cornelius 1/25/16 UnXpected Apparel LLC, Marcus W. Hackler, 9711 Rose Commons Dr., Apt. 313, Huntersville
More Mecklenburg New Corporations online at www.BusinessTodayNC.com
Supporting Sponsors Wine and Cheese Reception Sponsor Fashion Show Sponsor
Mooresville 1/11/16 Marzano Ventures LLC, Laurie A. Marzano, 702 Brawley School Rd., Ste. A 28117 1/11/16 S & C Homes LLC, Steven A. Laing, 225 Archer Club Ln. 28115 1/12/16 C G A Plumbing Inc., Robert Wilson Ackley, 119 Old Willow Rd. 28115 1/12/16 H&S Autoshot LLC, Paula Saunders, 121 N. Commercial Dr. 28115 1/12/16 The Pink Boutique 1 LLC, Kelly Janow, 147 Plantation Point Loop, Apt. 201 28117
1/13/16 Brolsma Properties LLC, Lawrence W. Brolsma, 167 Quail Ridge Dr. 28117 1/13/16 Imperia Productions LLC, Fred Hoffman, 825 River Hwy. 28117 1/13/16 Lexington Holding Group LLC, Lisa Schaefer, 151 Herons Gate Dr. 28117 1/14/16 East Coast Portables LLC, Jeff Lipman, 154 Broadbill Dr. 28117 1/14/16 Nehemiah Property Acquisitions and Development LLC, Margaret Hunt, 277 W. Statesville Ave. 28115 1/14/16 Pure Passions LLC, Stephanie Gilson, 123 Sweet Martha Dr. 28115 1/14/16 Richard Taylor Industries LLC, Richard Taylor, 115D Denver Business Park Dr. 28115 1/14/16 Sestrana LLC, Breon M. Kloop, 149 Castleton Dr. 28117 1/14/16 Young’s IT Services LLC, Julius Smith Young III, 148 Old Squaw Rd. 28117 1/15/16 Bulldog Outfitters LLC, Russell D. Zimprich, 568 Highland Ridge Rd. 28115 1/15/16 CreekStone Development LLC, Todd Jason Farlow, 114 Morlake Dr., Ste. 203 28117 1/15/16 Gotta Travel LLC, Ann Marie Small, 114 East Park Ave. 28115 1/15/16 Revolution Oil Motorsports Inc., Arthur H. Pievincenti, 105 Oak Park Dr., Ste. D 28115 1/15/16 RPT LLC, Kenton C. Crabb, 194 Brownstone Dr. 28117 1/15/16 Ryan Aviation Inc., Karin Ryan, 130 Landing Dr., Ste. 201 28117 1/19/16 CWC Custom Fabricators Inc., Michael Clark, 130 S. Gibbs Rd. 28117 1/19/16 Nemco Motorsports Enterprises LLC, Joseph F. Nemechek, 128 S. Iredell Industrial Park Rd. 28115 1/20/16 GranitiSource LLC, John Franco, 631 Brawley School Rd., Ste. 200B-157 28117 1/20/16 RSL Consulting LLC, Robert Scott Lumadue, 405 Bayberry Creek Cir. 28117 1/21/16 Brookfield LLC, Kristen Feldman, 331 Bayberry Creek Cir. 28117 1/21/16 D3k LLC, Jackie Wayne Towns Jr., 124 Elba Dr. 28115 1/21/16 Firm Foundation Martial Arts Academy LLC, Jeff Blake, 103 Collenton Ln. 28115 1/21/16 Greenwood Counseling Center PLLC, Jackie Kurtz, 116 S. Main St., Ste. 204 28115 1/21/16 HJL LLC, Jeffrey S. Little, 125 Commerce Park Rd., Ste. 105 28117 1/21/16 JAL Internet Ventures LLC, Julie A. Lawler, 105 Cloud Top Ln. 28115 1/21/16 Jackal Juice LLC, Jacquelyn Reiss, 678 Normandy Rd. 28117 1/21/16 Restoration Lake Norman LLC, Noel Ibanez, 120 Chandeleur Dr. 28117 1/21/16 Southeastern Audio Visual Technologies LLC, Scott Lindly, 172 Williamson Rd., Box #5211 28117 1/25/16 Juan Carrillo Trucking LLC, Laura Weber, 168F Norman Station Blvd. 28117
More Mooresville New Corporations online at www.BusinessTodayNC.com
Helen Adams moving LKN office to Cornelius ity. “The visibility is something we really like,” he said. The Lake Norman office has 25 agents. Helen Adams, which was founded four decades ago in Charlotte, has offices on Randolph Road and in Ballantyne Commons. Dellinger said the high-end market, by it’s very nature, is a little slower than
homes priced around the median.. Over the past six months, the average DOM for houses in Cornelius priced between $500,000 and $1 million was 66 days. For homes over $1 million, the average DOM was almost twice as long. Homes priced between $500,000 and $1 million sold at an average of 9 per Continued on Page 24
13205 Davidson Park Drive in Davidson for $800,000
Charlotte-based Helen Adams Realty will move its Lake Norman office from Huntersville to Jetton Village in Cornelius, just outside high-end neighborhoods like The Peninsula, Patrick’s Purchase and Shearwater. The new office, some 3,000 square feet, will be within eyesight of Premier Sotheby’s International and some of the luxury agents at Allen Tate’s Lake Norman office on Old Jetton. Bob Dellinger, broker in charge at Helen Adams in Lake Norman, has been a Dellinger
fixture in the Lake Norman real estate community for a decade. He came on board with Helen Adams and opened the Lake Norman office, near Birkdale in 2005. Before that, he was in commercial real estate in Cabarrus County after the textile industry snagged on overseas competition. He was a textile industry executive, having been president of sales and marketing for Fieldcrest Cannon in Kannapolis. The Davidson resident says the demographics around Lake Norman, Cornelius in particular, are “significant.” The corner location near Sotheby’s and Allen Tate will provide increased activ-
Exquisite 10+ Acre Private Estate
3211 Trinity Church Road | Concord | $1,550,000 | MLS# 3115055
LKN Market Absorbtion Rate Report LKN Market Absorbtion Rate Report by Zip Code
by Zip Code
Single Family Homes - Zip Codes 02/01/2015 thru 01/31/16
Includes H'land Creek
12 Month Trend SOLD Homes in last 12 Mths Monthly Absorption Rate Number of Homes on Market Months Supply on Market
42543 3545.3 18446 5.2
1268 105.7 288 2.7
487 40.6 179 4.4
339 28.3 122 4.3
1173 97.8 236 2.4
1515 126.3 633 5.0
454 37.8 217River Run Community / Full Brick 4 Bedrooms, 3 Full Baths, Large 5.7
21914 3652.3 18446 5.1
636 106.0 288 2.7
246 41.0 179 4.4
188 31.3 122 3.9
609 101.5 236 2.3
783 130.5 633 4.9
248 41.3 217 5.3
9456 3152.0 18446 5.9
250 83.3 288 3.5
113 37.7 179 4.8
81 27.0 122 4.5
274 91.3 236 2.6
308 102.7 633 6.2
100 33.3 217 6.5
# Closed Transactions last 6 mths Total # entering market last 6 mths
17937 River Ford Dr. Davidson, NC $498,000. MLS #3095826
6 Month Trend SOLD Homes in last 6 Mths Monthly Absorption Rate Number of Homes on Market Months Supply on Market 3 Month Trend SOLD Homes in last 3 Mths Monthly Absorption Rate Number of Homes on Market Months Supply on Market
What is the Market Doing? Last 6 Months
Neal A. Crites
Crites Properties, LLC Nine Year Five Star Real Estate Agent 704.840.4004 Critesrealestate@aol.com www.critesrealestate.com
24 February 2016
99% Satisfaction 100% Commitment
Continued from page 23
410 Conifer Place in Concord for $850,000
month which equates to a 4 month supply. For the same six month period, the statistics for homes priced $1 million and higher, the average DOM was 127 days. Homes in this category sold at an average of 3 per month which equates to a 15-month KNOX supply. In spite of all the discussion about I-77, Dellinger—as well as commercial broker and former Mayor Gar y Knox—said Cornelius is “hot.” “As we begin 2016, the DOM is beginning to trend downward and prices are solid and according to the past three months, they are trending up in the luxury category,” Dellinger said.
Currently in Cabarrus County, there are 49 listings over $500,000—ranging from $500,000 to $4.9 million—and 10 under contract. Average days on market is 119, according to Leigh Brown, CEO of Re/Max Executive Realty in Concord. “The long and short of it is that in the upper tier, we are on the army crawl back. The uber-luxury homes are still waiting on buyers to reappear, which can be a challenge when competing with the lake markets and with the Southpark/Ballantyne market,” Brown said.
Turmoil in the stock markets continues to shake things up on Wall Street, with a “great wall” of cash coming from China, according to Jason Van Brand, CEO of Lenda, an online mortgage platform. Nonetheless, Allen Tate CEO Pat Ri-
ley forecasts interest rates creeping up, to roughly 5.5 percent by year-end. He said the Carolinas are “well-positioned for the steady, sustainable growth that makes for a healthy real estate economy.”
A “mountain retreat” in close-in Concord has sold for $850,000 after being listed at $875,000 by Debbie Little of Craven & Co. The four-bedroom Cape Cod style house, which has a total of 6,200 square feet on three levels, sits on 3.24 acres at 410 Conifer Place. It features glass pocket doors to the dining room, as well as heated floors in all four baths. The garage is 30 by 30 feet, and there is a 900 square foot workshop directly below the garage as well. The selling agent was Brian Bain of Keller Williams
A 4,073 square-foot house at 13205 Davidson Park Drive in The Woodlands at Davidson has sold for $800,000 after being listed at $819,900 by the Julie Jones Team. The house, which was on the market for more than 13 months, has four bedrooms, four baths and two large bonus rooms. The great room has accordion sliding glass doors onto a stone patio. Ann Scott of Lake Norman Realty represented the buyers.
Hot Properties Hot Properties is all about the deal. If you’re an agent with a high-end, closed deal, usually $750,000 and above, let us know. Email us at nebiztoday@gmail. com or call 704-895-1335.
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26 February 2016
Opinion Egregious effrontery
Cancel your membership in the Charlotte Chamber
Reorganize the Lake Norman Transportation Commission
Word comes out now, thanks to the anti-toll organization WidenI-77. org, that the state attorney general’s office is asking for an array of documents from I-77 Mobility Partners, including “memoranda,” “business plans,” “presentations” and “strategic documents” pertaining to everything from press releases to the number of jobs created, from bonus allocation funds to “a copy of each and every complaint, whether formal or informal, relating to a North American project in which Cintra was an equity investor.” The demand, sent by Special Deputy Attorney General Jennifer T. Harrod, was signed Dec. 16, 2015, yet it was unearthed weeks later by
WidenI-77.org founder Kurt Naas, who has been asking similar questions for going on three years. As we all know by now, the NCDOT sped up the process in the face of mounting criticism last year, to contractually bind North Carolina for 50 years to a Spanish company with a poor track record. Our grandchildren and greatgrandchildren should not live with a questionable deal orchestrated by a questionable bureaucracy. A 50,000 foot view of the contract reveals that Cintra was the only bidder, that the toll rates are a moving target, that there was no economic impact study, that North Carolina is on the hook should the toll road revenue model fall apart as it has in
other Public Private Partnerships. That a vibrant area like Lake Norman would be short-changed by the state and Charlotte comes as no surprise to people like former Cornelius Mayor Gary Knox who says there’s a history of funding being diverted from the I-77 corridor between Charlotte and Lake Norman to I-485 and even I-85 in Charlotte. And, sadly, the Charlotte Chamber has accepted $10,000 in funding from Cintra so that it is a “Platinum” sponsor of an upcoming transportation “summit,” forever tarnishing the word. That the Charlotte Chamber has helped drive a wedge between Charlotte and Lake Norman is inexcusable. If your business is a member of the Charlotte Chamber, we urge you to cancel and tell them why. If you’re considering joining, don’t. The Lake Norman Chamber does a better job Strangely, during all this, the Lake Norman Transportation Commission has maintained a low profile. Its voice, and the ability to rally funding for an independent economic impact study, were desperately needed when deep concerns were raised about this project. This is an epic fail for the Lake Norman region. It’s time for a management reorganization of the LNTC.
ing consumer relationships. He details how agencies must change to remain relevant. Agencies can outsource advertisement production and media placement, so those skills are no longer necessary core competencies, but creativity is. Therefore, advertising professionals have an advantage over other business consultants, because advertising has always found creative solutions to business problems. The
Sales & Marketing Director Gail Williams email@example.com Business Development Manager V. Tom Gardner firstname.lastname@example.org General Manager Stephen Nance email@example.com Contributing Writers Cheryl Kane, Sherre DeMao, Marty Price, Dave Friedman, Dave Vieser, Cathryn Piccirillo Sherman Phone 704-895-1335 The entirety of this newspaper is copyrighted by Business Today, LLC 2016 with all rights reserved. Reproduction or use without permission of any content is prohibited. Business Today is an Equal Opportunity Employer. Business Today P.O. Box 2062 Cornelius, N.C. 28031 BACK ISSUES Payable by VISA & MASTERCARD ONLY. $1.50 (if available); $4 to mail FAXED ARTICLES - $5 per page PHOTOS - $100 REPRINTS - Reprints on high-quality , framable stock are available, starting at $65. NEWS AND CALENDAR ITEMS Business Today is a local business publication. If you have news items, they may be e-mailed to businesstodaync@gmail. com. Business Today is mailed on the first Friday of every month to qualified small business owners in the Golden Crescent. SUBSCRIPTIONS May be purchased for $36.
Book Review: Paid Attention
Speaking from the knowledgeable perspective of an industry insider, ad agency innovator Faris Yakob addresses how the digital age radically transforms advertising. He considers the historical purpose and drive behind advertising, and provides contemporary case studies with practical analyses of how companies can navigate multimedia platforms and chang-
Editor Dave Yochum firstname.lastname@example.org
toolkits in the final section of Yakob’s manual provide specific steps for shaking up your marketing and strategic thinking. getAbstract recommends this forward-looking guide to agency planners, marketing strategists, advertising executives and corporate ad buyers. Faris Yakob. Paid Attention: Innovative Advertising for a Digital World. Kogan Page, 2015. 216 pages. ISBN-13: 9780749473600.
LETTERS TO THE EDITOR Do you have an opinion you’d like to share? We offer a forum for ideas, opinions and dissenting opinions. You can e-mail your thoughts to email@example.com or mail to Business Today at P.O. Box 2062, Cornelius, N.C. 28031. Your letter, or a longer opinion piece, may be edited for brevity and/or clarity. Please include a phone number.
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Lance Carlyle 704-252-0237
Jim Carlyle 704-252-3047
Marci Carlyle 704-451-8399
Al Strickland 704-201-7244
Tammy Godwin 704-650-0296
Traci Roberts 615-946-8708
John Roberts 704-507-4960
Terry Donahue 321-402-8543
Jim Grywalski 704-236-9899
Michael Green 704-954-4489
19520 W Catawba Ave Suite 113 | Cornelius, NC 28031 | 704-895-4676 Office | www.CarlyleProperties.com