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CLICK TO WATCH : ‘GORE MUTUAL’S DISCOVERY CONCOURSE TOUR’ 242 the business,” says McDougall. “It

digital transformation efforts. “We’re

helps us improve our broker experi-

heavily focused on creating curated,

ence and the experience of our

quality data assets to build trust in the

consumers. We’re becoming more

information,” says McDougall. Forging

proactive and not just reactive. We are

a promising partnership with Informa-

driving improved claims and underwrit-

tion Builders, the Canadian business

ing operations,” he adds. “The new

has worked hard to master its data

entity is ensuring clarity of focus. It

and build quality data assets. “We

indicates to the organization that this

utilized their platform as a way to

is an enabling set of technologies and

distribute information and insights to

we recognize their value in the

the appropriate individuals so that we

insurance space.”

can make better and more informed

Good BI requires good data – and

business decisions,” he adds. “It has

this was top of the agenda for Gore

absolutely delivered concrete value to

Mutual as it embarked upon its latest

our consumers, to our brokers and to

APRIL 2019

Profile for Business Chief USA

Business Chief USA Magazine – April 2019  

Business Chief USA Magazine – April 2019