PT Biznet Gio Nusantara - January 2021

PT Biznet Gio Nusantara

Biznet Gio: Cloud Provider with Essential Customer Experience in Indonesia

IN ASSOCIATION WITH

DIGITAL REPORT 2021

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Biznet Gio: Cloud Provider with Essential Customer Experience in Indonesia

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www.bi z ne t g io. com

PT BIZNET GIO NUSANTARA

PT Biznet Gio Nusantara’s CEO, Dondy Bappedyanto, discusses Indonesia’s cloud computing business standpoint along with his winning strategy in the postCOVID situation.

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eflecting on his career in the cloud industry, Dondy Bappedyanto explains that he began his career in the cloud industry in

2009. Since then, Bappedyanto has “made many changes to the cloud and hosting industry landscape 04

in Indonesia,” he comments. Looking at the comprehensive technology and infrastructure industry, Bappedyanto has more than 20 years of experience in multiple multinational companies, ranging from general management, product development, technical operations, and technical strategy. He also has been actively speaking in various IT events and joining as a mentor for startups and the IT communities in Indonesia.

Taking a look at the company’s services, Bappedyanto explains that PT Biznet Gio Nusantara’s cloud operations, known as Biznet Gio, relate to cloud computing and data center solutions in Indonesia.

As the demand for more agile IT services and vast network capabilities rises, Bappedyanto details that the company “has been helping customers to grow and transform digitally. Since launching in 2015,

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PT BIZNET GIO NUSANTARA

06 many companies in Indonesia have

a part of a wider group, Bappedyanto

trusted their business infrastructure

highlights the benefits of being sup-

on our cloud. We are determined to

ported with large network capacity.

assist our customers in overcoming their

“Our cloud infrastructure is available

IT Infrastructure challenges with the

to fulfill any connectivity requirement

right solutions and achieve their busi-

and offers free unlimited network

ness objectives.”

traffic to every customer.”

With both PCI-DSS and ISO 27001

Delving deeper into the company’s

certification, and SOC Type-2 by the end

infrastructure as a service (IaaS) solution,

of 2020, Bappedyanto is proud to say

Bappedyanto explains that “Biznet Gio

that the company is “the first compliant

service offers scalable virtual machines,

CSP in Indonesia with the multi-region

storage, networks, and dedicated

concept with flexibility like the hyper

cloud servers. For the virtualization

scalers, and serving business continuity

platform, VMware is one of the most

planning among the industry.” By being

commonly used platforms among

“ Biznet Gio helps Indonesian companies to not only transform their legacy system but also to achieve productivity through infrastructure cost optimisation and provide leverage in terms of which budget to save in the long run” — Dondy Bappedyanto, CEO, PT Biznet Gio Nusantara

E X E C U T I V E P R O FILE :

Dondy Bappedyanto Title: CEO

Company: PT Biznet Gio Nusantara

Industry: Internet

Location: Indonesia

Dondy Bappedyanto began his career in the cloud industry in 2009. Since then, he has “made many changes to Indonesia’s cloud and hosting industry landscape.” Reflecting on his experience in the comprehensive technology and infrastructure industry, Bappedyanto has more than 20 years of experience in multiple multinational companies, ranging from general management, product development, technical operations, and technical strategy. He also has been actively speaking in various IT events and joining as a mentor for startups and the IT communities in Indonesia. www.bi z ne t g io. com

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DIGITAL GAME CHANGERS Our customers are our storyline. From challenge to success, your transformation journeys reveal the innovation we can achieve through technology, people, and economics.

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enterprise businesses. Therefore, one of the enterprise products, GIO Cloud, is undoubtedly reliable and offers VMware’s well-known functionality, such as a high availability design with a robust performance advantage. Serving both public cloud and private cloud, our enterprise customers can design their system requirements, based on the scale of

“ Our customer support is available to assist customers 24 hours a day and to respond in under 15 minutes.”

— Dondy Bappedyanto, CEO, PT Biznet Gio Nusantara

the project.”

The dedicated cloud service from GIO

SMEs, providing a one-stop solution

Cloud is the GIO Private. GIO Private

for small businesses in Indonesia to

is a ready-to-go private cloud “to fulfill

ease the digital transformation process.

the industrial demand for massive

“NEO offers a simple yet sophisticated

computing needs on dedicated phys-

infrastructure service for startups,

ical servers and offers full control of

developers, and small businesses alike,

VMware,” comments Bappedyanto.

from cloud servers, block storage, object

In addition to GIO Cloud, the com-

storage, networks, dedicated hosting,

pany offers NEO Cloud. NEO Cloud

licenses, SSL, domain, DNS manager

– launched at the end of 2017 – is a public

to website builder. NEO also comes with

cloud product designated to target

multi regions and multi availability zones www.bi z ne t g io. com

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PT BIZNET GIO NUSANTARA

catering multiple services and systems

IT solutions based on the industrial

design needs,” he adds.

requirement while optimizing the entire

With a mission to simplify the management infrastructure process to eliminate

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infrastructure cost.”

While its services are certainly

the day-to-day operation complexity,

extensive with a multitude of benefits,

Bappedyanto adds that the company

Bappedyanto reflects that when it

has “multiple services such as backups;

comes to being a successful provider,

disaster recovery center; security;

“our cloud service will not be heavily

microservice management; digital trans-

considered by Indonesian customers

formation, up to the managed service.

if we have slow customer support.

Our extensive managed service offers

Our customer support is available to

end to end transformation and cost opti-

assist customers 24 hours a day and

mization. Equipped with cloud experts

respond in under 15 minutes. The fast

who are ready to identify your business

response is the key-point of our services

pain-points and deliver the best-fit

where most of the industry entrust their

Dondy Bappedyanto - Biznet Gio 1 CLICK TO WATCH

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1:55

“ Our cloud infrastructure is available to fulfill any connectivity requirement and offers free unlimited network traffic to every customer” — Dondy Bappedyanto, CEO, PT Biznet Gio Nusantara

comes to the impact of legacy systems for an organization, Bappedyanto adds that “whenever a legacy system is outdated, the potential disruption on the operational level could put the company brand value at stake. At the same time, legacy renewal or expansion will need to allocate a huge amount of capital.

This action will become a burden not only from the cost perspective to maintain the legacy system but also on the possibility to delay business profitability.”

mission-critical infrastructure to our cloud and data centers.”

As cloud computing advances, technology provides ways for organizations

When discussing the infrastructure

to become more agile without spending

industry as a whole, Bappedyanto details

CAPEX for infrastructure. “At Biznet Gio,

the importance of moving away from

our cloud expert team assists customers

legacy systems and its hyperscalers

in dealing with the current technological

partnership strategy.

issues. We are helping customers moving away from the CAPEX to the OPEX

LEGACY SYSTEMS

model and avoiding capacity planning

Today Bappedyanto is seeing many

upfront so they can enjoy pay-as-you-

customers move away from the CAPEX

go flexibility,” explains Bappedyanto.”

model to an OPEX model to drive cost

At the same time, he adds, “Biznet Gio

efficiencies and avoid capacity planning

helps Indonesian companies to not

investments upfront. “The business

only transform their legacy system but

approach has shifted the element of

also to achieve productivity through

investment cost towards OPEX, as

infrastructure cost optimization and pro-

many business players start to look

vide leverage in terms of which budget to

away from CAPEX,” he says. When it

save in the long run.” www.bi z ne t g io. com

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PT BIZNET GIO NUSANTARA

Dondy Bappedyanto - Biznet Gio 2 CLICK TO WATCH

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2:26

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HYPERSCALE STRATEGY IN INDONESIA When it comes to hyperscalers, Bappedyanto emphasises the long company’s ambitions to welcome the adoption in Indonesia “Currently, we’re partnering with two hyperscalers (AWS and GCP).” In partnering with hyperscalers, he adds that the company strives “to bring an added value for our customers who want to use hyperscalers.” PT Biznet Gio Nusantara does this “by providing managed services and consultant services so customers can efficiently achieve their goals.”

“ Businesses that have migrated to the cloud will survive and be able to compete compared to businesses that still rely on manual systems in the current hybrid workplace situation” — Dondy Bappedyanto, CEO, PT Biznet Gio Nusantara

PT Biznet Gio Nusantara’s partnership with HPe At PT Biznet Gio Nusantara, we use

Gio team to stay competitive in the

HPe servers and HPe storage, and we

cloud computing industry by

are the largest HPE Nimble Storage

providing technology updates along

deployment in Indonesia.

with their

HPE has provided serious support

SLA commitment.

over the years by providing us with reliable products, services, support,

In addition to HPE, we are also getting

and professional advice not only

support through their partner Berca.

technical but also for the business.

Berca contributes to helping us by developing strategic planning

We have been using a lot of HPE

according to our needs and meeting

products from servers and storage

the performance quality based on our

to construct Biznet Gio’s cloud

service requirements. In terms of

architecture on the products and

timeline and commercial

services level. HPE Nimble Storage

administration, Berca provides a clear

offers flexible storage management

vision of how we should deal with the

while also generating faster data

hardware and what the suitable specs

backup, excellent Recovery Time

are according to our target and budget.

Objectives (RTOs), and Recovery Point

Both HPE and Berca, through this

Objectives (RPOs). Apart from the

collaboration, share the same mission

superior performance and competitive

as us, which is to leverage local cloud

prices, HPE products are also easy to

service position and market share

maintain. HPE also supports the Biznet

in Indonesia.

www.bi z ne t g io. com

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PT BIZNET GIO NUSANTARA

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Biznet Gio Senior Members From left to right Standing: Cornelius Hertadi (VP of Sales Marketing) Yusuf Hadiwinata (VP of Technology Operations) Dery Irfianto (Business Operation Senior Manager) Edward Reynaldi Widjaja (Finance Accounting Senior Manager) Rangga Praduwiratna (VP of Product Engineering) Seated: Dondy Bappedyanto (CEO) Miki Tanaka (Strategic Director)

Reflecting on the future for PT Biznet Gio Nusantara, Bappedyanto believes that “the company has a very bright future ahead, with our partnership with the hyperscalers and when it comes to an understanding of the local market.

We know that we can bring more value to our customers who want to transform digitally by using our cloud computing services.”

www.bi z ne t g io. com

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PT BIZNET GIO NUSANTARA MIDPLAZA 1, 7TH FLOOR JL. JENDRAL SUDIRMAN KAB 10-11 JAKARTA PUSAT INDONESIA T +(6221) 5714567

www.biznetgio.com/en/

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