Page 1

BUSINESS

Issue 7 April / May 2015

CONNECTED SUFFOLK

THE LEADING COUNTYWIDE B2B MAGAZINE

Is your company’s social media in the right hands? Turn to pages 6 & 7 and answer 10 questions to find out if it is. Leading B2B Magazine

Business Networking

Featured Local News


Print. Managed. printwize.co.uk


BUSINESS

Issue 7 April / May 2015

CONNECTED SUFFOLK

THE LEADING COUNTYWIDE B2B MAGAZINE

Is your company’s social media in the right hands? Turn to pages 6 & 7 and answer 10 questions to find out if it is. Leading B2B Magazine

Business Networking

Featured Local News

Get In Touch Tel:

Welcome... Welcome to the latest edition of Business Connected Suffolk. In the April / May edition we have some excellent articles including advice on social media and shared parental leave. Please turn to the centre pages for a full list of recommended networking events from around Suffolk. As you can see from the cover, our lead feature in this edition looks at social media and we ask ten questions to see if yours is in the right hands. Our latest local news is located on page 24. For up-to-date business news from around the county please have a look at www.businessconnected.co.uk/Suffolk. The Anglian Business Exhibition is just around the corner so if you haven’t registered to attend make sure you turn to the back page for full details of how to do so. Finally, I would like to thank all of our Premier Partners and readers for your continued support and look forward to seeing you at one of our events soon.

Richard Pond Managing Director

Contents

01702 513113

Email: info@businessconnected.co.uk

Or Visit:

06 Lead Feature 07 Is Your Company’s Social Media In The Right Hands?

www.businessconnected.co.uk

08 Follow us on Facebook www.facebook.com/ BusinessConnected Follow us on Twitter

12

HR Update Shared Parental Leave - The Basics

Business Coach My Journey with ActionCOACH

@Connected_Essex

16 17

All rights reserved. No part of this publication may be reproduced in whole or in part in any way without prior written permission of Business Connected Ltd. Whilst every effort is made to ensure accuracy, no liability can be accepted for any errors or omissions. Printed in the UK by Printwize www.printwize.co.uk

20

24

26

28

Suffolk Networking Events Recommended by Business Connected

Charity News CHAPS - The Men’s Health Charity

Suffolk Round Up News From Around The County

Business News Get Social To Win More Business

H&S Update Safety For All

www.businessconnected.co.uk

03


BUSINESS

CONNECTED SUFFOLK

To book tickets for any Business Connected event please visit: www.businessconnected.co.uk/our-events or call 01702 513113

About us Business Connected helps businesses across Suffolk and Essex to be seen on a variety of platforms. Our aim is to bring local businesses together via our unique countywide b2b magazine which is printed and distributed to over 6000 businesses in each county as well as our online version which can be found on our website and is emailed to over 50,000 businesses. Our website www.businessconnected.co.uk gets 1000s of visits daily from companies and individuals who want to stay abreast of all the business news from around the county. Our news stories are updated daily and sit comfortably next to our business directory, our events page and our online magazine. If you are like us and still like to see potential customers regularly face to face then our networking events might be just the answer. We hold four quality business networking events. Details of our upcoming events below.

the social media platforms but couldn’t find a company that could cater for everything. That’s until they came across Business Connected. Why not give us a call today and maybe we can help you too. Call us today for a chat on 01702 513113.

As social media becomes more popular Business Connected leads the way with our social media service, we can set up, run and plan your social media campaign, so if you haven’t got that Twitter account set up yet or your LinkedIn company page isn’t showing the sorts of returns you had hoped for, then why not let Business Connected take a look. We will even throw in a free review. We handle many email campaigns and our technical guys love nothing more than playing with data and arranging amazing looking monthly newsletters. Many of our loyal customers came to us in the first place as they wanted to be seen in print, online, at events and across Business Connected

Business Connected

Business Connected

Business Connected

@Ipswich Town FC

@Essex Cricket Club

@Southend Airport

@Colchester United

3rd Friday

1st Friday

2nd Friday

4th Friday

of the month

of the month

of the month

of the month

To book your tickets, please visit www.businessconnected.co.uk

04

www.businessconnected.co.uk


The Business Connected

Premier Partner Scheme EXCLUSIVITY – We only work with one company of any type within the county. BUSINESS CONNECTED MAGAZINE – A full page advertisement in every edition of this magazine, we print and distribute 6,000 copies, email 50,000 copies as well as uploading to the Business Connected website and social media sites. SOCIAL MEDIA – Yes you may have a Twitter / LinkedIn / Facebook account but how about a helping hand, we can set up and run your account, interact as a “raving fan” or simply come over and give you regular training to all your staff. EMAIL CAMPAIGNS – Need to get the message out to the masses? We have a number of options which we can tailor to suit the needs of your business. From monthly newsletters, your logos and links on our email campaigns or simply a help with data. NETWORKING EVENTS – Many people know Business Connected from our countywide events and we want you to be part of them, fancy being a speaker or displaying your banner at all our events? Being a Premier Partner of Business Connected gives you tickets and access to all of our events from Ipswich to Southend and everywhere in between. WEBSITE – Our Business Connected website gets thousands of visitors a day, being a countywide news based website we are the number one place to find business news. We are offering our premier partners prime advertising space throughout the site. ACCOUNT MANAGER – Probably the most important feature of the partnership scheme. Our account managers are working around the clock to find our partners leads, from the many networking events we attend and run to the list of leads. Our staff are introducing and passing referrals on a daily basis. To find out how to become a Premier Partner and to see if your business category is still available then give us a call today and we can pop in for a chat and run you through the many features of becoming a Business Connected Premier Partner. 01702 513113.


BUSINESS

CONNECTED

Is your company’s social media in the right hands? Social media done right is a major asset to your business. Social media done wrong can be a major waste of time. Having used social media in business for over a decade, we see it as an integral part of our sales and marketing plan but only if done in the right way.


Answer these 10 questions to see if you’re on the right track:

1

Why? – It’s a really simple question but probably

the most important. If you are only using social media because you “think you should” then you need to

7

are just two of the questions we get asked all the

What do we do? – If you are not 100% clear of your

time. Establish a policy early and make sure all staff

positioning in your market then your potential followers

follow and sign up to these policies, it will save a

and connections won’t. This a very common mistake in

lot of headaches in the future.

business and one that gets magnified on social media. Who’s responsibility is it? – Another common

problem we encounter is that sometimes social media is forced on an individual or individuals within an

8

organisation who are the wrong person or persons for

5

and marketing campaign without a plan so why would you ignore one for a social media campaign?

the major influencers within your industry you have

a good starting point. Influencers are very important Eventually you want to be the influencer but one

your connections and followers.

Do we have a strategy? – You wouldn’t set a sales

Who are the influencers? – If you know who are

especially when starting out on a social media journey.

the job. Unengaged people won’t engage well with

4

media policy. Who owns the rights to individuals

opinions of the individuals or the company? These

before you invest anymore time.

3

size of your company its essential to have a social

LinkedIn profiles. Are the comments and posts the

rethink. Really look in to the reasons why you should

2

Do we have a social media policy? – Whatever the

step at a time.

9

What is our budget? – A budget is critical in all forms of marketing this includes social media, you may

What platform? – If you have a good strategy as

need training or want to outsource parts of your social

A hairdresser who mainly sells b2c is going to have

Facebook, LinkedIn or Twitter ads. If its video content

An insolvency practitioner who is looking for referrals

professional to help. If you know your budget from the

per question 4 then this should have been answered.

media. In your plan you may have decided to use

a far better return on Facebook than on LinkedIn.

you are promoting through YouTube you may need a

from accountants is going to have much more

start you wont have any nasty shocks on the way.

success on LinkedIn rather than Facebook.

6

Have we got the right skill set? – If you haven’t or

your staff don’t, this could be a big disadvantage from the start. Most business owners have to wear a few

hats when running a small business. Get yourself on a course before you start.

10

How are we going to execute our plan? – There

are many tools you can use to help execute your

plan. This should have been covered when creating a strategy but don’t worry it’s not too late. Hootsuite, Tweet Deck, Klout and many more can help you.

So you have answered the questions above, now you’re ready to get cracking. Don’t forget in your plan to make

sure you have a way of measuring ROI, some people say you can’t measure return on investment on social media.

These people simply just don’t know how to measure it. 85% of British businesses wouldn’t be using social media for business if there wasn’t a return but it’s your job to measure. Make sure you engage, it’s called social media so be social! Don’t just post sales messages - remember you are looking to build yourself up as an influencer.

If you’re struggling with answering any of the above questions then please do get in contact as we can help. You may just need a few hours training or have decided that you simply don’t have time to give your campaigns the time and respect that’s needed. Business Connected offers a full social media management programme starting at just at

£25 per week. We also have a great team that can come to you for some bespoke training. Give us a call today on 01702 513113 or have a look at our social media page on our website www.businessconnected.co.uk.


HR Update

Shared Parental Leave – The Basics

N

ot only is the new Shared

Create an SPL Policy and

SPL FACTS

Parental

Leave legislation

described

by

legal

specialists as possibly the most complex piece of employment legislation of the last decade, there is

communicate

the

take-up

will

be higher than initially forecast.

to

all

employees and managers.

• Shared Parental Leave Regulations 2014, Statutory Shared Parental Pay (General) Regulations and the Maternity and Adoption Leave (Curtailment of Statutory Rights to Leave) Regulations 2014 all came into effect in December 2014 for employees who are expecting a baby or adopting on or after the 5th April 2015 who satisfy the right eligibility criteria.

also evidence to suggest that

it

•A  pplicants must pass the continuity of employment test and the other partner must at least meet the employment and earnings test.

Highlight

the

fact

that

Additional Paternity Leave and Pay will no longer be available. Produce clear information as

to

em pl oye es ’

responsibilities

when

applying for SPL such as producing documentation,

Recent

re s e a rc h

commissioned

by

the

•C  ouples who satisfy certain criteria can share up to 50 weeks off and up to 39 weeks statutory pay.

and

Skills

(BIS) into public attitudes towards Shared Parental Leave (SPL) showed that

• Leave can only be shared with one person.

Ensure sufficient training

•B  oth partners may take leave at the same time, (previously partners could take some of the remaining leave once a mother returned to work).

80% of those respondents considering

having

children in the future said

•E  ligible employees are entitled by right to take shared parental leave within the bounds of the legislation.

leave

became an

when

they

parents.

With

estimated

285,000

working couples a year eligible to take advantage of

the

new

•E mployees can ask for leave in discontinuous blocks, companies do not have to agree to discontinuous blocks but must agree to one continuous block. Companies may find it beneficial to agree to discontinuous blocks, e.g. employee returns for a few weeks to cover the business Christmas period/finish a project etc.

be aware of the potential impact on their business. With the Shared Parental Leave regulations now in

been

• During SPL an employee and employer will be able to agree up to 20 Shared Parental Leave In Touch (SPLIT) days each. There is no obligation on an employer to offer these days or for an employee to agree to them. These are similar to the existing “Keeping in Touch” (KIT) days which are still available to those on maternity or adoption leave.

given

discrimination issues. Maintain

a

from

(or

any

other

friendly can

a

www.businessconnected.co.uk

family

legislation)

also

be

PR

exploited

opportunity.

Demonstrating proactive

your

approach

equality

and

in

workplace

the

to

diversity to

employees and clients can be a smart strategy.

Checklist:

08

the

the introduction of SPL

take steps to ensure they are fully compliant and prepared.

if you already offer an enhanced maternity package.

and

administrative headache,

due from April 5th onwards, it is crucial for businesses to

or whether you are willing to offer enhanced benefits, especially

fair

consistent approach.

force and affecting babies

First decide if you are going to offer the statutory entitlement

to

managers to avoid potential

as

legislation,

SME’s in particular need to

has

Aside

they would consider taking SPL

declaration of the partners’ eligibility for SPL.

Department for Business, Innovation

advising of notice period, a

Tel: 01206 752100 Email: juliet.price@parkcity.co.uk Juliet Price, Park City


Navigating your business through the HR landscape

Talk to the experts Call us on 01206 752100 or visit us online at www.parkcity.co.uk

Real people, real experts, real time Park City Consulting Limited Tel: 01206 752100 Fax: 01206 752400 Email: consulting@parkcity.co.uk 894 The Crescent, Colchester Business Park, Colchester, Essex CO4 9YQ


Business Coach

My Journey with ActionCOACH

E

arly in 2012 it is fair to say that my company, Estuary Logistics Limited which I started early in 2011 was suffering some serious growing pains. Cash flow was very tight, I had staffing and HR issues that I was struggling to juggle with operating the business and there were simply not enough hours in a week for me to get everything done. I was no longer controlling my business, my business was controlling me. We were probably at the point that a lot of small companies reach where something had to change or we may not have survived. Fortunately for me that change happened very quickly when I met Lucas Vigilante, a local ActionCOACH business coach. Lucas brought a breath of fresh air not only to my business but also to my life. Lucas and the whole ActionCOACH programme helped me turn round the problems we were experiencing in a very short time frame by implementing their tried and trusted procedures. I also quickly got back to a point where I was controlling the business rather than the business controlling me. My children also got their dad back! I have embraced not only the excellent 1-2-1 coaching that Lucas offers me through ActionCOACH but have also attended a number of seminars they arrange, the most notable being the annual Business Excellence Forum which I have attended for the past two years. The B E F is two days of great business learning delivered by top global business speakers. In the two years we have worked with ActionCOACH my company has gone from 5 employees to 40. We now have three offices in the UK and have increased our turnover from £2.4m in 2012 to be on course to turnover just over £10m in 2014. Our Net profits in 2012 were £56k, in 2014 this will exceed £500k. We now have a management team in place that means I am now able to fully work “ON” my business rather than “IN” my business. My medium to long term goal is to sell my business (of course with the assistance of ActionCOACH). I have been able to reduce my working hours in my business to approximately 20 hours per week with the systems we now have in place. I have therefore now taken the plunge to become an ActionCOACH. I am currently in the great education programme offered by Ian and Julie at the UK Head Office and from January 2015 I will be coaching clients in the same way Lucas has expertly coached me and my business. I will be spending 2 days a week working as an ActionCOACH and the remainder of the week continuing on the path to sell my current logistics business. Once the business is sold I plan to work full time as an ActionCOACH. Despite the good returns my reasons for becoming a coach

12

www.businessconnected.co.uk

are not money motivated. If I can help bring a fraction of the business success to local businesses that ActionCOACH has helped deliver at Estuary the personal reward will I am sure be immense. Since working with ActionCOACH, we have won a number of business awards along with me picking up a few personally, including: 2013 Basildon Business Awards – Best New Business and Businessman Of The Year  2014 Essex Business Excellence Awards – Outstanding Business Person Of The Year 2014 Basildon Business Awards – Best Business to Business service provider 2014 BIFA Freight Awards – Winner of the Oceanfreight Award (we have over 5,000 competitors in the UK). These awards and our business success has been hugely influenced by ActionCOACH. I also know I am not alone in the success that ActionCOACH helps deliver. Through events like Brad Sugars’ UK-wide tour, ActionCOACH’s quarterly GrowthCLUB and their annual Business Excellence Forum, I’ve met most of the UK franchise partners and the calibre of individual across the board alone means that I’ll be proud to call myself an ActionCOACH; when you couple that with the toolkit that I’ve benefitted from as a client and the staggering results ActionCOACH clients get (just between my ActionCOACH business coach’s 16 clients, we have won 42 external industry/professional awards in the last 3 years), to say “I am looking forward to joining the world’s number 1 business coaching firm” is an understatement. I cannot recommend ActionCOACH enough as a provider of business coaching and since deciding to become a coach I have to add that the product and support offered to Franchise Partners is second to none. There is a real “TEAM” feel within the whole organisation both in the UK and globally.

Tel: 01708 850130 Mobile: 07807 035220 Email: jamescircus@actioncoach.com Web: www.actioncoach.com/jamescircus James Circus, Business Coach


How VORTEX paid for Sponsorship with Spare Capacity VORTEX EXHAUST TECHNOLOGY are experts in improving efficiency of vehicle engines and wanted to expand their brand awareness by creating a marketing budget they currently didn’t have.

1. Vortex opened a

account. 2. BBX sold Vortex’s Spare Capacity (Exhaust Systems) within the BBX Community.

3. Vortex received BBX pounds. 4. BBX sourced a sponsorship opportunity (Legends Cars) for Vortex. 5. Vortex paid for the sponsorship with their BBX pounds leaving their cash flow intact.

Result = Vortex have paid for Sponsorship with Exhaust Systems. (picture below)

Turn your spare capacity into something you want. Call BBX on 0333 400 2014


R & D Consulting T: 01245 905 145 | info@randdconsulting.co.uk www.randdconsulting.co.uk

Are you missing out on Research & Development Tax Credits?

R & D Consulting was formed with the simple aim of helping all eligible companies in the UK claim R & D tax relief.

We are a specialist firm who employ industry experts and only offer advice regarding R & D Tax Relief, so there is no need to change your current accountant to use our services. In fact a lot of our clients come from a referral network we have in place with accountancy firms who do not offer R & D tax advice themselves.


Ipswich Town Football Club Portman Road Suffolk’s Number One Venue

Meet At The Number One Venue! Are you planning an event, conference or meeting? If so, then why not hold it at ITFC? Ipswich Town Football Club is a unique venue, with excellent facilities and an award winning hospitality and catering team. The venue provides an inspirational backdrop for any meeting or occasion With easy access and on-site parking facilities, our venue is in a prime location for your next meeting, evening event or exhibition.

Contact our experienced Conference & Events team on 01473 400580 to find out more or visit: www.numberonevenue.co.uk

Matchday Hospitality 2014/15 Seasonal Hospitality and Advertising now available. Contact the sales team on 01473 400594 or email sales@itfc.co.uk

www.numberonevenue.co.uk

Ipswich Town Football Club, Portman Road, Ipswich, Suffolk, IP1 2DA Tel: (01473) 400594


Suffolk Networking Events Recommended by Business Connected

Apr

07 & 21

Apr

Apr

Apr

Apr

08 10 13

14 & 28

4N Ipswich

Felixstowe

Office Drinks

Office Drinks Ipswich

Expert Circles

The Oyster Reach,

Business Lunch

Bury St Edmunds

L’apres Bar,

Ipswich

Ipswich, IP2 8ND

The Brook Hotel,

Abbeygate Cinema,

Tackett Street, Ipswich

The Cameo Hotel,

8.00am to 10.00am

Felixstowe, IP11 7PF

Abbeygate Street,

7.00pm to 9.30pm

Copdock, IP8 3JD

1.00pm to 2.00pm

Bury St Edmunds

Cost: £10.00

6.45am to 9.00am

Cost: £10.00

6.30pm to 9.00pm

Cost: £12.00

Cost: £17.00

Cost: £9.00

Apr

Apr

Apr

14 & 28

15 & 29

15

Apr

Apr

17 20

4N Bury St Edmunds

Expert Circles

CoastalNet

Business Connected

Ipswich

Bury St Edmunds

Sudbury

Ufford Park,

@Ipswich Town FC

Entrepreneurs’ Lunch

Golf Club, IP33 3PH

Newton Green

Melton, IP12 1QW

Ipswich, IP1 2DA

The Cameo Hotel,

8.00am to 10.00am

Golf Club,

9.30am to 11.30am

7.30am to 9.30am

Copdock, IP8 3JD

Cost: £5.00

Cost: £20.00

12.00 to 2.00pm

Cost: £12.00

Sudbury, CO10 0QN 6.45am to 9.00am

Cost: £20.00

Cost: £17.00

Flexible, productive net You can network at any 4Networking breakfast. With over 5000 4Network Our meetings are relaxed, friendly and open to anyone, so pleas 16

www.businessconnected.co.uk


For more information on any of these events please call Richard on 01702 513113

Sponsored by

May

May

May

May

May

05 & 19

08

12 & 26

12 & 26

13 & 27

4N Ipswich

Office Drinks

Expert Circles

4N Bury St Edmunds

Expert Circles

The Oyster Reach,

Bury St Edmunds

Ipswich

Bury St Edmunds

Sudbury

Ipswich, IP2 8ND

Abbeygate Cinema,

The Cameo Hotel,

Golf Club, IP33 3PH

Newton Green

8.00am to 10.00am

Abbeygate Street,

Copdock, IP8 3JD

8.00am to 10.00am

Golf Club,

Bury St Edmunds

6.45am to 9.00am

Cost: £12.00

6.30pm to 9.00pm

Cost: £17.00

Cost: £12.00

Sudbury, CO10 0QN 6.45am to 9.00am Cost: £17.00

Cost: £9.00

May

May

May

May

May

13 15 18 20 26 Felixstowe

Business Connected

Ipswich

CoastalNet

Ipswich

Business Lunch

@Ipswich Town FC

Entrepreneurs’ Lunch

Ufford Park,

Professionals Lunch

The Brook Hotel,

Ipswich, IP1 2DA

The Cameo Hotel,

Melton, IP12 1QW

K Bar & Grill,

Felixstowe, IP11 7PF

7.30am to 9.30am

Copdock, IP8 3JD

9.30am to 11.30am

Ipswich, IP1 1TW

1.00pm to 2.00pm

Cost: £20.00

12.00 to 2.00pm

Cost: £5.00

12.30pm to 2.30pm

Cost: £10.00

Cost: £20.00

Cost: Free

tworking across Suffolk king meetings a year across the UK, you can network anywhere, anytime. se book into one today. For full details visit www.4networking.biz www.businessconnected.co.uk

17


Where it all began After working together in the recruitment sector and seeing firsthand the good, bad and ugly side of the industry, polkadotfrog was established in 2003 by founders Lucy Tufts and Jane Harris from a single office in Cambridge. Lucy and Jane wanted to put their knowledge and experience into building a recruitment agency based on transparency, trust and delivering results and chose the name polkadotfrog to stand out from the crowd. In 2010 a second office was launched in Ipswich, headed-up by polkadotfrog Director Emma Cotton, and in January 2011 a third office in Norwich was opened.

In an average year we make over 350 permanent placements

85% of our business comes from client/candidate recommendations and referrals

On average, 87% of candidates, once placed by us, remain in their positions for longer than five years

Working with You Our team of talented frogs have the skills, experience and passion to deliver a professional, personal and quality service to clients and candidates alike. We pride ourselves on the relationships we build and on being a trusted member of our clients’ team. We treat each candidate as an individual and get to know them on both a professional and personal level to ensure that they are motivated individuals with the skill sets, attitudes and personality needed to succeed on their chosen career path. We offer fresh, forward-thinking and flexible solutions for both temporary, permanent and contract positions, tailored to our clients’ specific needs. Each member of our team is specialised in their own sector of expertise. This ensures a smooth and seamless process and a positive and successful, cost-effective match.

Your career and future is extremely important so why settle for second best?

Our vision is to be seen as a reputable and reliable recruitment service across East Anglia.

A friend recommended I approached polkadotfrog to help me with my job search. I was very impressed with my initial contact, and found the informal chat very useful, as the questions asked helped me to understand better what I was looking for in a job. I felt encouraged and valued, and am now excited about taking up my new post. Louise, Candidate

The recruitment process can be a stressful and time consuming task.


Cambridge 01954 213 400

Ipswich 01473 213 136

Norwich 01603 337 000

www.polkadotfrog.co.uk

Are firms too quick to reject over-qualified candidates? A recruitment firm in East Anglia is advising companies

“Firms often reject overqualified candidates even before

not to be too quick to reject over-qualified candidates

the interview stage because they are concerned about

particularly in a buoyant economy with less candidates

them getting bored. This hardly ever happens” says Lucy

available to fit the precise requirements of a role.

“We find they fit into their new roles extremely happily

polkadotfrog recruitment specialists, with offices in

because they have found the work/life balance they’re

Cambridge, Ipswich and Norwich suggests that firms

looking for. With the economy now more buoyant, there

should not be concerned about people getting bored in

are less candidates and more roles available and firms

roles that are more junior than those they’ve held before.

need to think carefully about who they reject. People who

Lucy Tufts, Director at polkadotfrog comments: “There is often a good reason why someone wants to ‘trade down’ to a role with less responsibility and as with all our candidates

have held more senior roles or had more responsibility will have a mature outlook and huge amount to offer because of their experience.”

we will conduct a comprehensive face-to-face interview to

polkadotfrog specialises in Office, Sales & Marketing,

understand the reasons why they want to do it.

Customer Service, Finance, HR, IT, Legal and Shipping &

“There may be significant changes in their life such as children, separation, a partner’s retirement or just a change in outlook which makes them want to reduce their

Transport sectors across all levels for permanent, temporary and contract positions. It has offices in Norfolk, Suffolk and Cambridge and celebrated its 10th birthday in 2013.

work load. It’s not a sign of laziness or of a lack of ability

Nearly 90% of candidates recruited by polkadotfrog stay

but a desire to make a change in their career.

in their roles for over five years.

www.polkadotfrog.co.uk VACANCIES Sales Manager

Stowmarket, £25,000 - £30,000 + OTE + car, laptop & mobile phone The successful candidate will be an integral part of the packaging and weighing systems sales team and become involved with all aspects of the sales process.

New Product Development Executive

Needham Market, £20,000 - £25,000 The ideal candidate would have experience of working in a varied sales and marketing role.

Dealership Assistant

Ipswich, £12,000 We are a looking for a customer focused, enthusiastic individual with a will to learn and succeed. This will ideally suit somebody looking to start their career within the automotive industry.

Reception/Admin

Needham Market, £14,000-£16,000 The role is to provide front of house services including support to administration teams. This position will suit an organised and confident candidate who is smart, polite, responsive and outgoing.


Charity News

CHAPS The Men’s Health Charity

C

HAPS’ agenda is to promote

The checks offered were abdominal

a

and,

aortic aneurysm screening, heart

by raising awareness of

and stroke risk assessment, diabetes

men’s health problems, reduce the

screening, prostate cancer and skin

60,000

each

cancer screening. This year we will

year of men aged 15-64 that blight

again be running Men’s Health Days

our essential workforce. We need

as listed in the box. The tests are

to move to a culture of prevention

free but only available through the

and early detection to improve our

generosity of local donors and a Big

poor national health statistics and

Lottery Fund grant.

healthy

premature

lifestyle

deaths

cancer survival rates that languish amongst the worst in Europe.

What steps can we as individuals,

It is encouraging to see at last that a

Men’s

Health

recognised

is

becoming

national

CHAPS Events in 2015

issue,

18th May MEN’S HEALTH DAY Southend United Stadium

especially through prostate cancer campaigns such as Men United and Movember.

Nevertheless there is

still no sign of a national screening programme for this, our commonest male cancer killing 11,000 UK men each year, despite European trials clearly showing that screening can reduce the death rate by up to 50%! So, what has CHAPS been doing and

29th June NATIONAL MEN’S HEALTH CONFERENCE The National Football Centre, St. George’s Park, Burton upon Trent 19th August MEN’S HEALTH DAY & DINNER Essex County Cricket Club, Chelmsford

what is planned for 2015? We

have

now

produced

14th October CHAPS CHARITY GOLF DAY Crowne Plaza, 5 Lakes Golf Club, Tiptree

a

comprehensive yet simple booklet covering all the ma jor male health problems. It can be requested from the charity or downloaded from our

22nd October MEN’S HEALTH DAY & DINNER Ipswich Town Football Club

website. We have also printed a Men’s Health Passport listing “red flag” symptoms, information on cancer

12th November MEN’S HEALTH DAY CVST, Clacton

employees or employers take to improve our health and well-being? For

individuals,

download

booklet and Men’s Health Passport which provide the simple facts you should know to protect your health, well-being and lifespan.

For

employees,

see

are offered by your employer and use them fully.

For employers,

understand

investing

that

workforce schemes or improving the ones you already have.

Finally, I hope you have found these articles informative and that you will support the Charity’s aims and events in the future.

During 2014 CHAPS ran or contributed to 12 small and 5

20

www.businessconnected.co.uk

a

money, so look at introducing healthy

obtainable through a simple Men’s Health Check.

further 476, totalling 1,389 men across Essex and Suffolk.

in

healthy workforce will save you

the important data men should know about themselves and

checks for 923 men and provided health booklets for a

what

occupational and health facilities

screening and a page to record all

ma jor healthcare events during which we performed health

our

Tel: 01206 321253 Email: chris.booth@chaps.uk.com Chris Booth, FRCS, CHAPS Clinical Director


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James Circus - ActionCOACH Franchise Partner & Client


Suffolk Round Up

News From Around The County Government pledges £2 million for Ipswich wet dock link Hopes of building an ambitious link road across Ipswich’s wet dock have been given a substantial boost by the government. Chancellor George Osborne included £2 million in his budget to allow the detailed plans for the project to be drawn up. The money comes on top of a £100,000 grant for a feasibility study for the project announced earlier in the year – and Ipswich MP Ben Gummer said the new money could allow work to start next year if conditions allow. The proposals for the Wet Dock Crossing were unveiled by Mr Gummer last October. It would include two swing bridges over the two lock gates and a fixed bridge across the New Cut. The MP said there were three benefits to the scheme: It would enable the development of the Island Site as a high-technology centre linked to UCS, it would ease traffic pressure around the Waterfront – especially the Star Lane/Key Street area, and it would enable the town centre and Waterfront to be linked more easily. He said: “This money will allow all the plans to be drawn up and I think that would take about a year. This time next year we should be ready to start work on the project – if the money is available.

Barker Gotelee expands office space for Business Services Department

Barker Gotelee has expanded its offices in Martlesham to create additional accommodation for its growing teams and to bring together its rebranded Business Services Department into one dedicated space. The Business Services Department is headed by Partner, Dermott Thomas, and includes the firm’s Litigation, Insolvency and Business Recovery, and Company and Commercial teams. The Department also works closely with the firm’s Commercial Property team to provide a comprehensive range of specialist legal services to businesses across the region and beyond.

BUSINESS

CONNECTED SUFFOLK

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Birketts backs search for region’s oldest family firms Regional law firm Birketts has launched a search to identify the oldest family firms in East Anglia. Birketts, which is also sponsor of the Family Business category of the EADT Business Awards, is working with the Family Business United organisation to recognise and promote the key role the sector plays in the UK economy. James Austin, head of the family business team at Birketts, said: “Family firms are the true bastions of the British economy and should be recognised for the contribution they have made over the years. The research is looking to uncover those family businesses, large and small, which have been at the heart of the East Anglia economy for many years. With so many multigenerational family firms in the region, we are sure that we will discover some great businesses which can be used to further champion the contribution of family firms in our region to the wider UK economy. We look forward to uncovering the oldest family businesses in the region.”

For more from around the county and to find the sources to all of these and many more Suffolk news stories please visit www.businessconnected.co.uk Business news stories are updated every day.


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26

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Tel: 01702 468387 Web: www.orbuk.org.uk Web: www.ResponsibleBusinessStandard.org.uk Jill Poet, Managing Director, ORB


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H&S Update

Safety For All

T

he principles of health and safety management are the same whether you work in an office or a Building site. The approach should be identical and broadly in line with the model put forward by the Health and Safety Executive in their practical guide “Successful Health and Safety Management” HSG 65. The guidance is based on the principles of loss control and quality management, subjects close to every business A ma jor part of any such system is effective assessment of risk. On a building site, it should be relatively easy for an experienced site manager. The ma jority of the risks are evident and there are established ways of dealing with those risks and ample resources available to them. Within an office most of the risks are not evident and there are, as yet, no classic well-defined systems in place for dealing with those risks. For example, were you aware that allowing staff the freedom to browse the internet whilst on their lunch as a perk is a really bad idea and can exacerbate health and psychological problems? New research is underway, conducted by a number of organisations, examining the effects of call centre working on individuals. However, we are, in all likelihood, some years off seeing the results of that research, which is why many managers will unwittingly allow conditions and practises that will contribute towards tomorrow’s ill-health statistics. The Health and Safety Laboratory (HSL) recently conducted a study on working practices in UK call centres. The study identified some of the potential physical and psychological health risks associated with working in call centres and highlighted examples of good and poor working practice. Around 1.6 - 2% (figures provided by Call Centre Association and Communication Workers Union) of the total UK workforce is employed in contact centres around the UK. This is more than the total number of workers employed in vehicle and steel production and coal mining – the UK’s traditional dangerous workplaces. When you take into account the number of call centres estimated between 3 – 5,000 dependant upon which definition you use, the potential for harm in this as yet unassessed industry is great. So where does this leave call centre managers today, given that health and safety legislation applies equally in a contact centre as it does on a building site?

28 10

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Managers should start with risk assessment and audit. Effective use of these tools will give a clear indication of where an organisation is in relation to legislative requirements and can be used to produce an action plan. A good plan will outline clearly the risks that staff face and most importantly, will identify what needs to be done to control those risks. Failure to undertake these tasks exposes any organisation to considerable financial loss and, of course, the loss to any individual whose health may suffer as a result of management failings is incalculable. Having established an action plan from the audit, the next stage would be to define and implement effective policies and procedures for use within the organisation. It is essential that effective training takes place alongside the introduction of new systems for health and safety. Not only is it a legal requirement, but without it, new systems and initiatives quickly fall into disuse, lose credibility and possibly take the organisation backwards in terms of health and safety. It should go without saying that all training offered in this area should have clearly defined objectives and the results should be measurable. There are few sadder sights than that of a training room, full of people attending a health and safety course which they know is of no value to them. Generally, if people understand that sitting, or adopting certain routines can lead to chronic ill health, they will avoid them. If they believe it is just procedure for procedure’s sake, they will not, which exposes both the individual and the organisation to unnecessary, costly risk. Finally, after careful introduction of effective policies and processes and training staff to implement, enforce and abide by them, you need to regularly review your system to ensure it remains effective. The safety cycle should be one of continuous improvement, with a range of proactive and reactive indicators built into the system. Proven indicators in this area include collation of accident statistics, sickness monitoring (reactive) and inspections and audit (proactive). If well designed, the information gleaned from these indicators will enable managers to determine and prioritise areas for improvement. Malcolm Greenleaf, SVC Group


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Business Connected Suffolk Issue 7 April / May 2015  

Business Connected Suffolk Issue 7 April / May 2015

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