Dear Partners and Industry Colleagues, In 2012, Buffalo Tours will be 18 years old. I have the utmost pleasure to have grown with this company from the very beginning. Today Buffalo Tours is amongst the top tour operators in the region and our goal remains the same: for every traveller and partner to have a great experience with Buffalo Tours. So what makes Buffalo Tours different from everyone else in the market? Why has not only Buffalo Tours grown to be number one but several of our partners grown to be number one in their respective markets too? Buffalo Tours and our global partners share the traits of high performers: dedication, focus, positive culture, the ability to attract and develop talent, and a belief in “continuous improvement”. We always do right by OUR CUSTOMERS through honesty, simplicity, personal touches and going the extra mile. This brochure is designed to showcase the best and most popular travel concepts and ideas in Vietnam, Laos, Cambodia and Thailand. There are tested journeys which we have run for over a decade and there are new concepts which reflect the trends and developments in our destinations. We hope this brochure will be your ultimate reference guide for inspired travel ideas for your clients. Global uncertainties mean that the challenges we face in 2012 will be great. But I believe in the resilience of our industry and our partnership and I believe in the strength of 18 years’ experience to take us even further forward. Tran Trong Kien CEO and Founder
ABOUT BUFFALO TOURS
Buffalo Tours started 18 years ago when CEO Tran Trong Kien set up his own travel company to help fund his medical studies. Since then Buffalo Tours has developed into a multinational company with over 200 local and international staff, 8 offices in Indochina & Thailand, and offices in London & Sydney. Although Buffalo Tours has grown enormously over the years we try to remain true to our core values. The buffalo represents strength and prosperity in Vietnam and we never forget that our business can bring strength and prosperity to others. We continue to run not just a thriving business but one which helps protect the environment, improves people’s way of life and supports local communities.
WHY CHOOSE BUFFALO TOURS?
• Experience. We have been operating in Indochina and Thailand for 18 years and Buffalo and its group travel companies carry over 80,000 passengers every year • Knowledge and innovation. Our staff have great travel knowledge of Indochina and Thailand • Passion. Our staff love travel and the travel styles we offer • Support. We have 24 hour support and offices throughout the region, in Hanoi, Danang, Ho Chi Minh City, Siem Reap, Luang Prabang, Bangkok, Phuket and Chiang Mai • Responsible Tourism. Buffalo Tours is committed to sustainable and responsible best practices • Security and safety. Buffalo Tours has full public liability and professional indemnity insurance. All guides are trained to international standards and carry first aid kits. We are members of ABTA & ATOL in the UK and TCF in Australia
Buffalo Tours offers two different forms of travel: customised tours and group tours.
Customised private tours offer ultimate flexibility. Our sales staff will create an itinerary which perfectly suits you, on your preferred departure date and within your budget. You travel only with the friends and family who are included in your booking. Choose suitable accommodation from comfortable 4 star hotels and luxury properties to friendly home stays and locally-owned guesthouses. Follow one of the itineraries listed in this brochure or have a new one created for you.
Meet like-minded travelers and share cultural interaction and fascinating experiences on one of our group tours. These are designed to showcase the highlights of the destination as well as including something a little different. Enjoy quality 4 star hotels and private transportation with a qualified tour leader in each country visited as well as local guides at specific sites. The maximum group size is 20 with regular set departure dates. Please see pages 20, 40, 57, 76 and 89 for more details of customised tours.
Please contact our offices on the back of this brochure or email firstname.lastname@example.org for assistance Buffalo Tours Brochure 2012 2