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2014/15 Annual Report

2014/15 Annual Report

Table of Content

Page 3 About Us Page 4 Chair & CEO Report Page 6 Our Board Page 9 Financial Report Page 15 Our Programs Page 19 Partnerships & Support

Our Community - Our Contribution

2014/15 Annual Report

About Us

Bridging The Gap proudly celebrated its 30th Anniversary in March this year. This provided us with the opportunity to acknowledge the dedication of past and present board members and staff committed to making a positive difference in people’s lives through delivery of key services that address their needs and enhance our community. With offices located in Kwinana and Mandurah, along with the award winning community nursery and training facility in Casuarina (Ngulla Training & Community Centre), we have been firmly embedded in WA’s local communities supporting initiatives and actively participating in many new and exciting projects. We also deliver Career Development and outreach services to the broader community via our Career’s Bus. Other services include; work preparation and skill development via our RTO, WFD, Green Army, Private Recruitment services, Youth initiatives via our BRPP along with motivational support services to enhance further Education, training and employment opportunities. Bridging The Gap is positively recognised within the local community for its unique capacity building methods of working with people. As well as engaging and mentoring at risk youth, providing support to the disenfranchised and long term unemployed, we also work with those who are employed and seeking to diversify their career choices, increase skill sets and improve employment opportunities. We have placed over 3,600 people into employment in the last twelve months with a sustainability outcome of approximately 70% after a six month period. These statistics have been recorded for the department’s records during the delivery of Job Services Australia and Disability Services. Due to the unsuccessful Job Active government tender announced in April this year, Bridging the Gap has downsized the business yet we remain committed to supporting people into work. For further details on programs we deliver please refer to: Registered Training Organization

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Ngulla Training and Community Centre

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Employer Connect

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Bike Rescue Partnership Program

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Work for the Dole Programs

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Gary Gray, Matthew Cowdrey OAM, Jane McWhirter and Evan Parker.

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2014/15 From the Chair

Annual Report

Each year I seem to write this report starting with “It has been a difficult year” but surely there has been none more so than this year.

Chairman, Evan Parker

The loss of the Employment Services Job Active Tender and Disability Employment Services work by our national contractor Job Futures has reshaped Bridging the Gap’s local client service offering and revenue streams. All this has required strong and difficult decisions by our CEO and Board to resize our operations and unfortunately this has involved the loss of many valued and dedicated staff.

Downsizing is very difficult work and I would particularly thank outgoing CEO Colin Kerr who, prior to his scheduled retirement on the 30th June, did the hard yards to look after departing staff, close premises and downsize facilities and equipment. The Board thanks you Colin for your 19 years of dedication and service and for following through this difficult work right up to your retirement. Obviously we wish Colin and Bev a long a happy retirement. From adversity opportunity grows however and the Board was delighted to name Jane McWhirter as Colin’s replacement from 1st July 2015. Jane has set about the task of rebuilding the business base and progress has been made in developing new business and re-establishing our presence in Mandurah and business throughout the region. It is clear that the remaining staff have retained the passion and enthusiasm to help those in need in our community. I am pleased to advise that our finances are in good shape and that we have significant capability to expand into new ways of serving the community as new opportunities arise. We are on the lookout for new ventures, partners and supporters and urge you to work with us if you feel we can together benefit those in need. Finally I would like to thank the staff who have left and those who remain along with all Managers and Directors for their fabulous work in the most difficult of years. I am privileged to lead an enthusiastic and dedicated group of people who really want to help the disadvantaged and grow our business so that we can better assist the disadvantaged in our Community. I look forward to reporting another difficult but very successful year this time next year.

Evan Parker Chairman

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2014/15 From the CEO

Annual Report

Bridging The Gap has seen some highs and lows over the past twelve months. The lows mainly contributing to the loss of the Employment Services, Job Services Australia and the Disability Services contract. The loss of these contracts has seen the closure of four offices, Wembley, Spearwood, Mandurah and Rockingham at the end of June 2015. Approximately 40 staff were affected by redundancy leaving a small workforce of 16 staff with the support from the board of directors to reshape and grow the new BTG business. Moving into the future, we have developed new partnerships with a number of Job Active providers including Communicare, ESG, Mission Providence and the Salvation Army. BTG has embarked on a new initiative of hosting Work For the Dole projects, in total 11 projects are now fully operational. We have four projects hosted at our Ngulla Training Centre, three projects at Head Office Kwinana and just recently BTG re-opened its Mandurah office and is now hosting four WFD projects at that site. CEO, Jane McWhirter

We have recently partnered with Brotherhood of St Laurence, a not-for-profit organisation based in Melbourne and RISE Community Support organisation based in Perth to support upcoming Youth initiatives in our region. In March this year BTG celebrated its 30th anniversary with a dinner that was held at the Darius Wells Centre and approximately 60 people attended to share in our celebration. Attendees included state and federal members of parliament, local government representatives, representation from community service organisation along with past and present board members and BTG employees. During this celebration BTG announced the winner of our Local Hero of the year, this prestige award was presented to Dismantle who, with the support of the Department of Education, has worked in partnership with Bridging the Gap’s Bike Restoration Partnership Program working with disengaged Youth recycling bikes and reengaging into further education, training and/or employment. The Dismantle initiative places emphasis on the holistic development of our clients and really caters for the different ways in which young people learn. The program also gives youth the opportunity to work alongside a bike mechanic across a ten week period. In June, during CoAct’s National conference in Sydney the winner of our Local Hero Award, Dismantle was nominated for CoAct National Hero Award. This award recognises excellence, creates ambassadors and highlights the work we do within our communities both nationally and locally. Pat Ryan, CEO Dismantle attended the awards ceremony along with our Chair Evan Parker and myself. the National Hero’s Award was awarded to Dismantle at this event. Thanks also goes to our local Labour member Gary Gray for attending the presentation along with Matthew Cowdrey OAM, CoAct ambassador for Youth. As the new CEO, with the support of the board and staff I look forward to new and exciting opportunities for our future. No doubt challenges lay ahead however I am confident we can and will continue to make a positive difference in people’s lives within our communities.

Jane McWhirter Chief Executive Officer

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2014/15 Annual Report

Our Board Board of Director’s Evan Parker Chairman

Evan was elected to the position of Chairman at the 2012 Annual General Meeting on October 15th, having served as Vice Chair from October 2010-2011, he is also a member of both the Finance and Marketing Sub-Committees. Evan is an Accountant and consultant in Finance, Training and Employment to State and Local Government clients. He holds a Bachelor of Commerce Degree from UWA; is a Fellow of CPA Australia and an Associate of the Australian Institute of Management. Evan spent a decade in the Banking Industry before joining TAFE to lecture in Accounting, Commercial Law and Management and then to become an Academic Administrator in a range of city and country colleges. Evan held a variety of Senior positions in TAFE including Navy Training Manager, Director of Business Development, Chief Financial Officer and Director of IT and Business. 

Wayne Milnes Deputy Chair Wayne has a wealth of experience in the finance and commercial sectors, having spent 30 plus years with National Australia Bank, 15 of those in the position of Commercial Business Manager. Wayne retired from the banking industry in 2009 to spend time with his lovely wife Suzanne, enjoying golf and basketball – a sport he has been dedicated to for 36 years. In 2012, he re-joined the workforce on a part-time basis as a Business Agent for Harcourt Real Estate in Kwinana and is also a West Australian Consultant for Melbourne Company Mortgagee Services. 

Brad Dean Treasurer Brad joined the board of Bridging the Gap in 2011 and is the current Treasurer and a member of the Finance Subcommittee. Living in the region for 19 years, Brad has been an active member of the community holding executive positions on The South Coast Regional Chambers of Commerce, The Rockingham Community Bank, and numerous smaller local organisations. Brad is a director of local accounting firm, BDR Business Accountants and is a current member of the CPA Australia’s – WA Public Practice Committee. Outside of work Brad is heavily involved with the Variety Bash which is an annual event which raises and distributes much needed funds for needy and disadvantaged children. 

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2014/15 Annual Report

Our Board Board of Directors cont’d Colin Kerr Secretary

Colin serves as the Secretary to the Board of Directors and the CEO of Bridging the Gap. Having worked in the community and employment sectors for many years, Colin has partnered with a number of community organisations and his passion to support young people is evidenced by the variety of initiatives he has implemented. 

Les Hayward Director Les is a business and personal risk & wealth management specialist with over 20 year’s corporate, financial services, mortgage, risk and wealth management industry experience. Commencing his corporate career in 1991 after serving several years in the Australian Defence Force, Les has worked in various senior executive roles servicing both the private & federal government sector including Defence & Foreign government installations, HQADF, ASIO, Canberra Airport & US Embassy, as well as various national roles in strategy, business development, risk management, training & operations management. In 2005 Les commenced working in the finance sector and in 2009 decided to transition into his own Practice, establishing Prosperity Wealth Management & Niche Wealth Management - both authorised representatives of Elders Financial Planning Pty Ltd. As a Director of Prosperity & Niche Wealth Management Les and his team work intimately with private and business clients to identify and understand their business and personal financial goals and aspirations. Les’s dedication and commitment to his customers was recognised in October 2013 when he was awarded the Elders Financial Planning "Practice of the Year Award". 

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2014/15 Annual Report

Our Board Board of Directors cont’d Sue Slavin Director

Sue is delighted to share her wealth of skills and knowledge with Bridging the Gap and accepted a position on the Board in July, 2013. For nine years Sue served as the Chief Executive Officer of one of Perth’s largest public training organisations, West Coast Institute, where she was responsible for leading the repositioning of the institute from a single campus facing serious financial issues, to the thriving future focussed organisation it is today. More recently Sue opened her own Strategic Leadership Consulting and Coaching business, specialising in strategic leadership; building resilient, future focussed organisational cultures; coaching for peak performance and to achieve professional goals; developing business relationships with China; government liaison; public speaking and building effective networks. 

Donna Gordin Director Donna’s career spans a variety of Industry’s including Mining, Hospitality and now Real Estate, where she has owned and run a small business (Home 2 Home Realty) since 2005 where she trains and employs local people in the Rockingham region. Donna has been actively involved in politics since 2008. Her passion for politics saw her endorsed as a Candidate in both the 2010 and 2013 Federal Elections. While unsuccessful in her in campaign to win, the local community benefited as a result. Additionally, Donna was able to assist BTG in securing a Green Army Project. She is connected to the local community through her fundraising for NFP groups, and an active member of both BNI and the Rockingham Kwinana Chamber of Commerce. 

Marina Vergone Director Marina joined the Board of Bridging the Gap in December, 2013. Married with three sons, Marina has lived and worked in the Mandurah community for over 19 years. Her family name is well known for over 70 years with many beautiful fruit orchards found throughout the Peel Region. Whilst working in the family business Marina also became a qualified Level 1 Boxing Coach at the local PCYC. She thrives on keeping busy and giving back to my community and in 2013 her campaign for the position of Mayor for City of Mandurah was successful. When she is not busy with council duties she enjoys a round of golf and partaking in the fabulous lifestyle that Mandurah has to offer. 

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2014/15 Financial Report

Annual Report

Letter from the Auditor

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2014/15 Financial Report

Annual Report

Letter from the Auditor

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2014/15 Financial Report

Annual Report

Statement of Profit and Loss Comprehensive Income

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2014/15 Financial Report

Annual Report

Statement of Financial Position

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2014/15 Financial Report

Annual Report

Statement of Changes in Equity

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2014/15 Financial Report

Annual Report

Statement of Cash Flows

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2014/15 Our Programs

Annual Report

Registered Training Organisation

Helping people develop their skills… Bridging the Gap has years of experience and is a qualified Register Training Organisation. Our training courses are available on and off site and can be tailored to your needs. We have a team of qualified and experienced trainers with exceptional success rates and delivery techniques. We aim to provide a variety of training packages delivering training for accredited and non accredited programs to the wider community across all regions and Local Government Areas. Our programs support career choices and provide training suited to the needs of the individual. Spaces are available in our current training courses, refer to below list. Our training scope includes: 

Computing short courses (non-accredited)

Choose Get Keep Advance (non-accredited)

New Directions (non-accredited)

Career Development including Coaching Young People for Success

Certificate I in Work Preparation (accredited)

Certificate II in Business (accredited)

Certificate III & IV in Community Services (accredited)

Certificate II in Conservation & Land Management (accredited)

Certificate II in General Education for Adults (accredited)

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2014/15 Our Programs

Annual Report

Ngulla Training & Community Centre

Building stronger communities… A unique community-based working and training environment, Ngulla is an innovative horticultural-based social enterprise to generate employment and work place training opportunities for local youth, job seekers and the community. In September 2013 Ngulla became a dedicated learning facility auspiced through BTG’s Registered Training Organisation (RTO). Ngulla training is focused on experiential learning with written material encompassing just 25% of core learning. This approach was adopted to eliminate issues of numeracy and literacy shortfalls within the student body.

In this financial year both accredited and non accredited training programs have been delivered including hosting work for the dole in maintenance and repair, outdoor recreation, environment, community vegetable garden and plant propagation as well as Green army Projects incorporating Certificate II in Conservation & Land Management.

Green Army Project Participants with Federal Member for Canning Andrew Hastie.

Two social enterprises are ongoing at Ngulla: 

Ngulla continues to produces “Seed Bombz”, small balls of seeds encased in Western Australian clay and peat. The bombs can be thrown in a corner of the garden to grow native shrubs. Seed bomb packages are placed in the reception areas of local businesses for people to pay a donation and take one.

The worm farm continues to process the food waste from Bridging the Gap offices. By reducing the amount of green waste going to landfill, we can reduce the amount of methane (a significant greenhouse gas) produced in landfills and at the same time produce high value fertiliser and soil booster.

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2014/15 Annual Report

Our Programs Bike Restoration Partnership Project

The Bike Rescue Partnership Project runs four times each year, in various locations in the South West Metropolitan area in partnership with Dismantle and held with the Department of Education and is modelled on a highly successful earn-a-bike program that operates in numerous cities through-out the world. Learning all aspects of bike mechanics and restoration from highly experienced facilitators and volunteer mentors who ensure that every nut and bolt is covered in this comprehensive course. BRPP is designed to encourage youth to become active members of the community while fostering values of worth in themselves and everything around them. The project uses a hands-on approach to bike education in addition to promoting alternative transport and recycling of materials and offering a safe and nurturing environment for participants to complete a Certificate I in Work Preparation. BRPP is a full-circle program where students are taught theory and hands on skills and have an opportunity to apply these skills with a tangible reward for their efforts. This project focuses on positive outcomes, which are achieved by the participants, obtaining a Certificate I in Work Preparation upon successful completion of the program. Participants are involved in building a bicycle for donation to charity, designed in their own style, before building a second bicycle for themselves. Learning and working as a team to meet deadlines and having to work independently to complete the program.

Employer Connect Employer Connect is best described as “Recruitment with your interests at heart�

Employer Connect is local recruitment agency, to suit small to medium sized organisations in the Perth metro area.

Employer Connect can help reduce job lag (the productivity drop in the period between when an employee gives notice, and when the replacement is fully productive) by getting quality recruits quickly.

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2014/15 Our Programs

Annual Report

Work for the Dole Programs Bridging the Gap has proven success with their own created, implemented and tested Work for the Dole Programs, and full access to our programs are available and offered to all Job Active Service Providers for their job seekers to participate in.

We are currently hosting eleven group based activities to choose from, and can extend our expertise to facilitate these programs for any organisation. Currently holding Work for the Dole programs in Kwinana, Mandurah and at our Ngulla facility. Programs offered: Community Magazine Project, Computer Project, Arts and Craft, Outdoor Recreation Activity, Administration Program, and Environmental Program.

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2014/15 Our Programs

Annual Report

Empower Families

Building stronger families‌ Empower Families is the community engagement service of Bridging the Gap. Specifically working with disadvantaged families in Kwinana who have children aged from 0 years up to 12 year olds. Empower Families is a mobile unit that is highly accessible through home visits, outreach in Emergency Relief Centres and collaborative relationships with other services. This service is an essential point of contact, information service and referral structure, uniquely suited to families that have struggled to engage effectively with relevant services in the Kwinana community Outcomes from this service range from arranging engagement with relevant services such as financial counselling, counselling, medical, welfare, food relief, assistance in gaining accommodation and overcoming personal barriers in their own situation.

Green Army Bridging the Gap has ongoing Green Army programs through out the year and is for young Australians aged 17-24 interested in protecting the environment, participants vary from school leavers, graduates, Indigenous youth and unemployed job-seekers. In this, they receive accredited training such as Work Readiness, Conservation and Land Management, Heritage Conservation and team members obtain Certificate I or II qualifications or nationally endorsed skills, for future career prospects. The Green Army supports local environmental action and helps communities deliver important local conservation outcomes, undertake a range such as propagating and planting native seedlings; weed control; revegetation and regeneration of local parks; habitat protection and restoration; improving water quality by cleaning up waterways; revegetation of sand dunes and mangroves; creek bank regeneration; foreshore and beach restoration; construction of boardwalks and walking tracks to protect local wildlife; and cultural heritage restoration. Programs are being held at our Ngulla Community and Training Facility and in Geraldton.

Harvey Reporter Community Newspaper, Tuesday 25th August 2015

2014/15 Annual Report


Bridging the Gap would like to thank and acknowledge the many organisations with whom we partner to deliver our programs and initiatives.

We gratefully acknowledge ...

Advance Business Specialists


Australian Government

BGC Builders

Business Foundations

City of Kwinana

City of Mandurah

City of Rockingham


Department for Child Protection & Family Support

Department for Training & Workforce Development

Department of Corrective Services

Department of Education

Department of Employment

Department of Human Services


Kwinana Industries Council

Landcare Australia

Life Business

MACC (Medina Aboriginal Cultural Community)

Mission Australia

Murray House Resource Centre



Tammy Tansley Consulting

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2014/15 Annual Report

Support Agencies

Bridging the Gap would like to thank and acknowledge the many organisations who provide us with additional support for our clients, programs and initiatives.

We gratefully acknowledge ... Australia Workforce Training


Australian Brick & Blocklaying Training Foundation


Career Works

Multicultural Youth Advocacy Network (Australia)

CCI WA Centrelink Challenger Institute of Technology Clontarf Foundation Community First David Wirrpanda Foundation Dismantle Fairbridge Fremantle Multicultural Centre Geraldton Regional Community Education Centre Halo Headspace Juvenile Justice Kirana Training Kwinana Early Years Services Kwinana Volunteer Resource Centre (COK) Lotterywest Master Builders Association Media Engine

Murdoch University Palmerston Association Passages Resource Centre Peel CCI Peel Youth Medical Service (PYMS) Polytechnic West PVS Workfind Raleigh International Red Cross Rockingham/Kwinana Chamber of Commerce & Industry SMYL South Metropolitan Education Region St John of God Health Care The Billy Dower Youth Centre Mandurah The Salvation Army The Smith Family Uniting Care West Victory Care Community Services

Medicare Local

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Bridging the Gap • Kwinana (Head Office) Darius Wells Library and Resource Centre Unit 1.008, 2 Robbos Way, Kwinana Western Australia 6167 PO Box 221, Kwinana WA 6966 Telephone Email Website Facebook

+61 8 9419 2553

Ngulla Training & Community Centre 68 Born Road, Casuarina Western Australia Telephone +61 411 366 385 Facebook

Bridging the Gap • Mandurah 56 Mandurah Terrace, Mandurah Western Australia 6120

Bridging the gap annual report 2014 2015  

This is Bridging the Gap, WA, Annual Report for the year 2014-2015.

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