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Page 6 / Brownwood Chamber of Commerce / May 2011

U.S. Chamber’s Institute Program Awards UPCOMING EVENTS Constant Contact Scholarship to Missi Malone A Four-Year Leadership Training Produced by the U.S. Chamber of Commerce BROWNWOOD, TX—Institute for Organization Management, the professional development program of the U.S. Chamber of Commerce, announced today that Missi Malone of the Brownwood Area Chamber of Commerce has been awarded a Constant Contact® scholarship to start the program. Given only to six chamber of commerce professionals across the country, the Constant Contact scholarships recognize individuals that exhibit excellent chamber management practices in several areas, including involvement in professional industry organizations, community involvement and demonstrated leadership. “The U.S. Chamber is proud to partner with Constant Contact and provide these dedicated chamber professionals the opportunity to attend Institute and educate them on how to better represent their members and expand their organizations’ influence,” said Raymond P. Towle, IOM, CAE, vice president of Institute for Organization Management at the U.S. Chamber. “We are pleased to help these talented individuals advance their careers and organizations, and we appreciate

Constant Contact’s contributions to the business community.” Since 1921, chambers of commerce and associations have used the U.S. Chamber’s Institute program as a training platform for the professional development of their top talent. Institute’s curriculum consists of four, weeklong sessions at five different university locations throughout the country. Each week, participants receive training in leadership, advocacy, finance, membership, emerging technologies, and many other organization management competencies. Each of the Constant Contact scholarship recipients will attend one of Institute’s four sessions this summer. At the completion of the four-year curriculum, each of the recipients will receive the IOM Graduate Recognition, signifying

completion of 96 hours of course instruction in nonprofit management and their commitment to the industry. To learn more about Institute for Organization Management, visit Constant Contact is revolutionizing the success formula for small organizations through affordable, easy-to-use Engagement Marketing™ tools that help create and grow customer relationships through email marketing, social media marketing, event marketing, and online surveys. For more information, visit Institute is a 501(c) (3) affiliate of the U.S. Chamber of Commerce and is the premier nonprofit professional development program for association and chamber professionals, fostering individual growth through interactive learning and networking opportunities. The U.S. Chamber of Commerce is the world's largest business federation representing the interests of more than 3 million businesses of all sizes, sectors, and regions, as well as state and local chambers and industry associations.

Brownwood Chamber to offer “Customer Service” Workshop Years ago you could abuse customers and they had no choice; there was nobody else doing your business. Today, things are very different. If you don't take care of your customers, somebody else is waiting, ready and willing to do it! Today your competitive advantage is the quality of your product or service. If you don't have a high quality product or service, you’re not even in the game! Your competitive edge today cannot be your price; someone can always undercut your price. The real competi-

CROSS TIMBERS HEALTH CLINIC Dr. Garner, D.O. ~ Shanna Perkins, F.N.P. Wednesday Henry-F.N.P ~ Bud Isbell, P.A. Any Insurance Accepted Accept Medicaid and Medicare Sliding Fee Scale • Tuesday Night Late Clinic For appointments, call Mon-Fri 8 a.m.-5 p.m. 3804 Hwy 377, Brownwood


tive edge you have today is how you treat your customers. The one thing your competition can't take away from you is the relationship your people have with your customers. Join us in June for a FREE Seminar on this fun and interesting topic. The workshop will be held in the Bertrand Technology Solutions Meeting Room in the Brownwood Chamber office on Wednesday, June 1st from 11:30 AM to 1:00 PM. This will be set up like a "lunch and learn" workshop. From 11:30 to 12:00 you will have the

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opportunity to bring your lunch and network with other member participants. The session will begin promptly at 12:00 noon and will end promptly at 1:00 PM. All Chamber members may attend the workshop FREE of charge, non-members will need to pay a $25 fee to attend. If you are interested in participating in this session, register today by calling Missi Malone, Director of Member Services at 325-646-9535 or email at

Brownwood Country Club A great place to golf, swim, relax and socialize. Whether it’s making new friends or maybe all you want is a great meal in a beautiful setting then come to the Brownwood Country Club and enjoy some of the finest food and fellowship that a private club has to offer. Call today for information on membership.



646-9789 100 North Main • Brownwood


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Chick-fil-A Leadercast Ranger College Lake Brownwood State Park 15th Annual Open House Lake Brownwood State Park Mayfest Street Dance Downtown Bangs HPU Commencement Brownwood Coliseum Celebrate Jesus Parade and Festival Downtown Brownwood and Riverside Park Life Guard Training and Instructor Course American Red Cross BALOS presents Jim Witter – Piano Man Victory Life Auditorium Cross Timbers Health Clinic Golf Classic Par Country Club 13th Annual Legends Celebrate the Legends Banquet HPU Mabee Center Small Business Seminar HPU Mabee Center Dr Pepper Bottlers Business After Hours Dr Pepper Company – Milam Drive Chamber Monthly Luncheon Brownwood Country Club Christian Motorcycle Association State Rally Heart of Texas Baptist Encampment Buckmasters Annual Banquet Brownwood Coliseum Brownwood Regional Medical Center Project GraduationBlood Drive BRMC Annex Lyric Presents “Treasure Island” Children’s Play HPU Theatre

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Customer Service Workshop Brownwood Area Chamber of Commerce Heartland Rod Run Riverside Park Relay for Life Gordon Wood Stadium Johnny D and the Rocket 88’s Brownwood Coliseum Children’s Theartre Camp Dorothy McIntosh Fine Arts Center Brown County Rodeo Earl Q. Wilson Arena Lyric Presents “Steel Magnolia’s” Dorothy McIntosh Fine Arts Center Brown County Rodeo Parade Downtown Brownwood Brown County Rodeo Dance Brownwood Coliseum Chamber Monthly Luncheon Brownwood Country Club Juneteenth Celebration Cecil Holman Park & Bennie Houston Center BHS Classes of 76 & 81 Reunions Texas Tub Party Star of Texas Bed and Breakfast

First Saturday of Every Month is Family Day at the Lehnis Railroad Museum

Brownwood Chamber May 2011 Newsletter  
Brownwood Chamber May 2011 Newsletter  

The monthly newsletter for the Brownwood Area Chamber of Commerce for May 2011