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EMaC

Ride Now, Pay Later+ Interest-free consumer finance „ Trusted by the world’s foremost vehicle manufacturers „ Comprehensive staff training for dealers „ Increased profitability and customer satisfaction

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MaC works in close partnership with vehicle manufacturers and dealerships to strengthen its after-sales relationships with its customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this “Ownercare”.

We deliver world-class customer service and support for post-sales care, principally, though not exclusively, through service plans. With a live book of 1.7 million customers, we are the acknowledged UK leader, trusted by 15 of the world’s foremost vehicle manufacturers. In 2018 we estimate that we created over one-quarter of a billion pounds-worth of potential revenue to our dealer partners.

We use reliable, highlyevolved platforms to integrate our systems with those of our clients. We offer customer service that is second to none and we take responsibility so that our clients can focus on their strengths, knowing that their customers are in great hands. Everything we achieve is underpinned by simpleto-use, highly effective and extremely reliable IT platforms which have evolved over time and through hard-

EMaC

Profile for British Dealer News

British Dealer News Industry Insights Directory 2019  

British Dealer News Industry Insights Directory 2019  

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