ATPL Course Introduction
Technical Support You are entitled to 12 months free e-mail technical support for ATPdigital from the date of purchase provided you register your application with us. We will also, at our own discretion, provide telephone support for students who need it.
As with all technical support we rely totally on your help and co-operation in accurately describing the problems you are experiencing and in following our recommended remedial actions. If you experience problems with ATPdigital please go to the ‘help’ tab of our website.
Your Entitlement to Additional Installations Our technical support department will do everything reasonably possible to help you to install and operate the ATPdigital program. However, we cannot help you with problems which are peculiar to your computer or which we believe are caused by peculiarities in your computer system’s set up.
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Your licence entitles you to install ATPdigital on two computers. However, we recognise that some students will wish to install the program on a third. In normal circumstances we will issue an additional licence key to registered students on request.
Your Entitlement to Free Upgrades ATPdigital is regularly upgraded in the background. The changes are usually minor. Occasionally we may make a major change, for example to the syllabus. If this is an optional upgrade we will contact you to see if you wish to receive the upgrade.