Silver Jubilee Celebration HIS HIGHNESS SHEIKH ZAYED BIN SULTAN AL NAHYAN, FOUNDER OF THE UAE
Happy Women's Day Issue No: 19, 30 April 2018
3 4 YUVRAJ SINGH
THE BENEFITS OF CONTINUOUS IMPROVEMENT IN THE WORKPLACE
World Economic Forum Annual Meeting 2018
Creating a Shared Future in a Fractured World
10 www. b rid ge wa yho ld ing. c o m
THINGS TO ASSESS BEFORE YOU BACK DOWN
Issue No: 19, 30 April 2018
HIS HIGHNESS SHEIKH ZAYED BIN SULTAN AL NAHYAN, FOUNDER OF THE UAE "Celebrating a great leader, his values and vision" The year 2018 marks 100 years since the birth of the late Sheikh Zayed bin Sultan Al Nahyan, the Founding Father of the UAE. To commemorate this historic national occasion, His Highness Sheikh Khalifa bin Zayed Al Nahyan, President of the United Arab Emirates, has declared that 2018 will officially be known as the Year of Zayed in the UAE. His Highness Sheikh Zayed bin Sultan Al Nahyan served as President of the United Arab Emirates since the formation of the Federation on 2 December 1971 and as Ruler of the Emirate of Abu Dhabi since 1966.
Understanding the UAE is impossible without understanding the life of Sheikh Zayed and his deep religious faith, vision, determination and hard work; his generosity at home and abroad; and the way in which he devoted his life to the service of his people and the creation of a better world. Sheikh Zayed died in 2004, in his late eighties, leaving behind a legacy as the Father of the Nation. He was succeeded by his eldest son, His Highness Sheikh Khalifa bin Zayed Al Nahyan, as the UAE's President and Ruler of Abu Dhabi in 2004. The principles and philosophy that he brought to the government, however, remain at the core of the state, and of its policies, today. Bridgeway Group joins the nation in celebrating the great leader, his values and vision.
Peevees Public School
Silver Jubilee Celebration
The Silver Jubilee Celebration of Peevees Public School, Nilambur was held on 22nd December, 2017 at the Miami Convention Centre, Calicut. The Guest of Honour for the event was the Veteran Malayalam Author Mr. T. Padmanabhan. The Chief Guest was Mr. Darsheel Safary, the Indian Actor who rose to fame in the movie Taare Zameen Par. The Opening remarks were delivered by Mr. Jaber Abdul Wahab, Director, Peevees Group of Schools followed by the 25 year highlights of the School by Mr. Alphonso Francis, CEO, Peevees Schools, India. The Chairman, Mr. PV Abdul Wahab, MP (Rajya Sabha) gave the Presidential Address.
Balakrishnan, Dr. T.K. Pakrutty and Prof. P.K. Noorudheen. Honours were also granted to the founding contributors of the school namely Dr. Yaseen Ashraf and Prof. T.V. Prakash for composing the School songs and Mr. P.V. Hamza as the member of the Management Committee. Mr. P.K. Ahamed was also honoured for his constant support and commitment to the School. An hour of sensational performance by the Peeveeites stole the night with colourful displays from different cultures of the world. More than 1500 people attended the event along with over 100+ alumni's.
Dr. KM Aboobacker, founder of the Centre for Information and Guidance India (CIGI), was honoured the Lifetime Achievement Award for his contribution to the field of education. In recognition for her deep passion and love for Malayalam language, Ms. Himadri from Assam was honoured. Special honours were also vested upon the first student, Ms. Namitha V, a practicing lawyer at the Kerala High Court, ex-Principals, Prof. T.
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Happy Women's Day
HONORED THE WOMEN IN OUR ORGANIZATION AS PART OF WOMEN’S DAY 2018 A Woman is the one who is Wonderful, Outstanding, Marvellous, Adorable and Nice to the situations she faces and comes out in flying colours.
THE BENEFITS OF CONTINUOUS IMPROVEMENT IN THE WORKPLACE
A Continuous Improvement Plan is a set of activities designed to bring gradual, ongoing improvement to products, services or processes through constant review, measurement and action. The Shewart Cycle (also known as PDCA which stands for the Deming Cycle of Plan, Do, Check, Act) or an approach called Kaizen are the two most well-known frameworks used to support continuous improvement. Continuous improvement is a critical dimension of all major quality frameworks and methodologies, including Six Sigma, ISO and Baldrige. Why Continuous Improvement is Implemented Organizations dedicated to continuous improvement recognize the importance of these actions for strengthening the quality of a product, improving customer satisfaction, and for improving efficiency, productivity and profits.
4 Different Industry Applications of Continuous Improvement In process-intensive industries and applications, the continuous improvement program allows individuals and groups to identify inefficiencies or bottlenecks. This affords people the opportunity to streamline processes minimizing time, effort, and waste. Continuous improvement is inherent in the Toyota Production System or Lean methodologies and their use of Kaizen. In hardware product-centric applications, a program of continuous improvement based on customer feedback allows the manufacturer to improve quality of the product, enhance product capabilities in subsequent products and identify opportunities to streamline manufacturing processes, thus reducing costs. In Service-focused industries, continuous improvement is implemented to improve efficiency and strengthen the 6
quality of service delivery. From catering to car washes, these firms must regularly measure customer satisfaction and observe activities in order to identify opportunities to improve results. In many software development activities and methodologies, including waterfall and agile approaches, the theory and practice of continuous improvement is inherent. In waterfall, a product is developed according to detailed specifications and the completed application is tested for bugs. The bugs are repaired and a new release is tested, with the expectation of a diminishing number of bugs over time. Agile methods incorporate shorter development cycles and provide continuous customer feedback, with subsequent releases that are improved in terms of capability, quality, and performance. The Shewart Cycle The Shewart Cycle (PDCA) is most often a circle with no beginning or end, meaning that continuous improvement is a process that never stops. A simple description of the PDCA cycle is: • Plan: Identify an opportunity and create a plan for improvement. • Do: Test the change on a small scale where results can easily be observed and measured. • Check: Evaluate the results of the test and summarize the lessons learned. • Act: If the test worked, implement the change on a slightly larger scale and monitor results. Remember, the process is a cycle. If the test fails, repeat the entire process. If it works, monitor results and start over again with a new plan to promote additional improvements. The work of continuous improvement is never-ending. Kaizen Kaizen is a Japanese term that stands for "change for the better." Kaizen supports the perspective that everything can be improved, even if it's incremental. Continuous incremental improvements over time are viewed as desirable and can translate into improved quality, reduced costs, simplified work processes, less waste, and ultimately improved customer satisfaction and profits. Kaizen is a critical part of the broader Toyota Production System. Continuous Improvement is a Way of Life, Not a One-time Program The late quality guru, W. Edwards Deming said that managers and organizations must have a consistency of purpose and a deep and abiding dedication to constant, ongoing improvement in order to satisfy customers, beat the competition, and retain jobs. Deming's focus was on ensuring that continuous improvement was bred into the culture, not something that was momentary or occasional. He often criticized managers for being short-sighted and focusing on the wrong measures. He encouraged managers to invest in the long-term by focusing on meaningful measures of continuous improvement. Organizations that excel at continuous improvement incorporate it into their values and reflect it in their hiring and training. They also incorporate it in their employee evaluation and compensation system. If you visit a firm that excels at this work, the signs of continuous improvement are visible in every aspect of the culture. Continuous improvement is a way of life, not a passing fad or program of the month. Source : F. JOHN REH (WWW.THEBALANCE.COM)
The World Economic Forum committed to improving the state of the world, is the International Organization for Private-Public Cooperation. The Forum engages the foremost political, business, and other leaders of the society to shape global, regional, and industry agendas.
World Economic Forum Annual Meeting 2018 Creating a Shared Future in a Fractured World Davos - Klosters, Switzerland 23-26 Jan
with great uncertainty. Although the prospects are excellent we still face the risks of growing inequality, asset bubbles, environmental care and cybersecurity as all of these are directly affected by the new landscape of technology. Blockchain: All blockchain-related sessions during the 48th annual meeting at Davos were over- subscribed. When Sheila
Major Takeouts More than 3,000 leaders from over 100 countries came together to focus on finding ways to reaffirm international cooperation on crucial shared interests, such as the environment, the global economy and the international security in the spirit of theme of the 48th Annual Meeting – ‘Creating a Shared Future in a Fractured World’. These fractures – Brexit, the Trump Presidency, the rise of automation and artificial intelligence, the re-emergence of China – were on full display across the conference agenda. Artificial Intelligence and defining jobs for future: Training people for the jobs of the future were high on the agenda in Davos. A new initiative was launched during the Forum’s annual meeting called ‘Closing the Skills Gap 2020’. It is a global call for top global businesses to lead training, reskilling and up skilling initiatives between 2018 and 2020. One of the most interesting approaches to A.I. came from Google’s CEO Sundar Pichai, who talked about how Big Data and A.I. can bring enormous opportunities, espe-
cially for smaller companies, because they are equalizers and in the future, it will be a common denominator for all companies to benefit from. He also addressed Big Data and Cybersecurity saying that companies need to respect the privacy of users. “Data belong to the user, we are just stewards of them”. Greater Convergence and Greater Risk:- During the discussion the CEO of Roland Berger, Charles-Édouard Boueé rightly pointed out that 2018 will be a year of greater convergence and greater risk. Technology is creating a better space for relationships between companies and governments to blossom after a few years
Warren, head of blockchain at the World Economic Forum’s Fourth Industrial Revolution Center, asked chief executives attending sessions how many of their companies were working on blockchain, nearly all of them raised their hands. But when she asked how many understood why their company was using blockchain, only a few knew. Hence, the World Economic Forum is developing a toolkit to help executives decide whether digital ledger technology is needed– or not, says Warren. The Forum is also helping governments understand use cases for blockchain. At the annual meeting the Canadian government announced it will collaborate with
the Forum and partners to test how digital ledger technology might be applied to air travel. Canada plans to launch a “Known Traveler Digital Identity” prototype, and then run a proof of concept pilot project with the Dutch government to demonstrate the potential of emerging biometrics and distributed ledger technologies. Cybersecurity: New technologies like artificial intelligence, the Internet of Things and robotics and their application in sensitive areas such as finance, healthcare, telecommunications and mobility make it all the more important to keep up with the increasing speed and sophistication of cyber-attacks. The cost of cybercrime to the global economy could go up to $500 billion annually, according to experts. The forum launched a new Global Centre for Cybersecurity. The center will be based in Geneva, Switzerland, and will function as an autonomous organization under the auspices of the World Economic Forum. The aim of the center is to establish the first global platform for governments, businesses, experts and law enforcement agencies to collaborate on cybersecurity challenges as cyber-attacks are surpassing the capacities and institutions that are currently dealing with this threat in an isolated manner. Future of Food: Discussions in a special session entitled “Tasting the Future of Food” recognized that current approaches to meat production will be inadequate to meet growing demand for proteins. Tech innovations in meat and protein delivery such as laboratory-grown meat, plantbased protein alternatives and ultra-precision farming will help but advanced production and feed systems and a change in consumer behavior is also needed. The session concluded that government policy and international cooperation will be critical — in both the developed and developing markets. Opening of Global Network Of Centers For Four th Industrial Revolution:The Forum announced an international expansion of its San Franciscobased Center for the Fourth Industrial Revolution. New affiliate centers will open in India, Japan and the United Arab Emirates. In cooperation with host governments and key companies, affiliate centers will build on the work under way in San Francisco to close the gap between emerging technology and traditional policy-making. The Center for the Fourth Industrial Revolution model is to bring together business leaders, governments, start-ups, civil society, academia and international organizations to co-design and pilot innovative approaches to governance for emerging technologies.
THINGS TO ASSESS BEFORE YOU BACK DOWN Leaders who take on huge challenges and win are lauded. But recognizing when a challenge is too daunting or risky is equally heroic. Here are three ways to evaluate whether you should step up or back down: 1. Assess the odd. You need to know what you are up against and be realistic about your chances of success. Weigh the costs against the benefits (recognizing that failure has benefits too). Don’t undercount the costs. 2. Know your team. Even the best people have limits to their capabilities. Ask yourself whether your team truly has the skill to overcome the challenge. 3. Know yourself. This takes a huge dose of confidence. Be honest with yourself if you’re facing something beyond your abilities. (Management tips of Harvard Business Review )
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Editorial board : P.V. Hameed, Fouzia Shahul and Shafeeq for private circulation only
quarterly news letter for the staff of Bridgeway Group