HOME INSTALLATION PROFESSIONALS
BOOK OF REFERENCES 2010
Mr. Brian Weinstock Home Installation Professionals Lindenhurst, IL 60046
At the start of our project, we went over our extensive wish list of changes and additions with you. It included just about everything we had thought about for several years that we would like to do to upgrade or repair our house – add a master bedroom & bath, remodel the kitchen, increase the kitchen and family room size, finish the basement, modify several walls, plus replace the aging siding, windows, exterior doors, and driveway. Since it was pretty extensive, we didn’t really think we would be able to do everything and were ready to back off what we felt we could do without.
Because the design that you and Sean developed was so appealing and your bid was affordable, we signed on for the whole deal! The design not only increased our living space, but it also opened up the existing areas in ways we hadn’t imagined would be possible. There were a number of design features that caught that attention of both of us – increasing the passage ways between rooms both downstairs and upstairs, completely rebuilding the fireplace, and adding windows and skylights to allow in much more natural light. Certain things appealed to Sue – the beautiful designs possible with the tile and stone, the immaculate granite surfaces, and the fluted finish on wood surfaces – while others to Bob – MicroLam to hold up the back half of the house and several internal sections (really impressive!), zoned heating/cooling (he didn’t think it would work – but it did), plus the circulating pump to keep hot water available almost instantaneously throughout the house.
You coordinated the work of your crews so that we always had living space, eventually reworking all but two of the rooms in the house. Well, we had to store our stuff somewhere! Since we both work full time, we often felt like we were in a foot race to keep up with you on the various design points and specifications. Yet you always supported us as we filled in the many blanks you needed to keep the project moving forward.
When we think of you, your focus on customer satisfaction always comes to mind. We could only hope that other businesses were half as focused on it as you have been. In fact, whenever we asked about doing something, it seemed like your response “We can do that!” was out before we
even finished our question. As a result, we ended up making changes and additions after the project was going, as you well know.
Your crews were excellent throughout the project. Their craftsmanship shows up in the finished product - the best testimonial to the work that each did. You offered us an excellent value, and we are really pleased to offer our recommendation of your services to others based on the project at our home. Sincerely, Sue & Bob Stockwell Libertyville, Illinois
Member: Jackie and Richard H. INGLESIDE IL 60041 Category: Remodeling - General Work Done: Yes * More weight is given to a report where work has been completed.
Work Completed Date: October 14, 2009 Hire Again: Yes Approximate Cost: $165,000.00 Home Build Year: 1963 Description Of Work: We have lived in the same house for 35+ years without doing much. We decided to add a master suite ( 4th level) to our aged tri-level. The new suite includes a master bedroom, bathroom, loft , closets and an attic. Our old kitchen was completely remodeled along with our aged only bathroom. The house came with a dirt crawl space which we had splashed. A new roof was installed with Hardy board siding around the new and existing home. We had the old patio taken out and a new patio with an aggregate stone. The new addition also included new joists and changed the pitch of the roof. A new eight foot bow window replaced our aged picture window. The new bathroom includes a custom shower with a granite bench. The kitchen price included the cabinets, granite tops and stainless steel appliances. The custom bathroom also includes a heated floor along with a 1/2 inch glass doors and a sky light. The floors in the loft, kitchen, bedroom and closets were all red oak hardwood. There is a small window in the master bath and an octagon window in one of the walk in closets. Member Comments: We started on April 2nd with the splash done on our crawl space. A few days later two-thirds of our roof was removed in 2 days and a new floor added during a 6 day dry spell in April. We were lucky. The framers did a great job and often worked to dark in order to complete our open arena. I thought the framers ( Steve and Kevin ) the dynamic duo did a terrific job. We were without gutters for a few months and had a lot of rain. This caused water in our cement crawl space due to the negatively pitched old patio. After the new roof, shingles and gutters all was well. Its a good thing we decided to have the kitchen completely remodeled because half of the kitchen ceiling was removed due to the new plumbing above. The new kitchen took about 6 weeks to complete. Brian ( Home Installation owner) made sure we had a stove top so my wife could cook. The Ultra Craft cherry wood cabinets from Boston Kitchens were beautiful and a good value. We thought the workmanship of the framers, hardwood floor installer, trimmers,
and tile were first rate. We were satisfied with all the other crews. Brian's communication was good before, during and after construction. He made good on all the conditions of the contract. My wife and I were extremely happy with all the quality and workmanship displayed during construction. We were always on a first name basis with all the workers. We went with our gut feeling of Home Installation Pros- There were a few negative reports on line on Home Installation which did not go along with the majority of the home owner's. I am glad we placed our trust in Brian because he really showed his true face. November 2009
To: Brian Weinstock – Owner of Home Installation and Service Professionals Inc. From: Richard and Jacquelyn H. Ingleside, Illinois 60041
To whom it may concern
Brian is very personal and knowledgeable on all aspects of construction.
He communicated with us in a timely fashion before, during and after construction.
The construction was completed within 2 weeks of our realistic date.
Brian met all the conditions stated in the contract.
The contract was paid thru an escrow fund as the work progressed.
Brian’s choice of the construction crews (carpentry, siding, cement work, tile, electrical, plumbing, dry board, finishers, HVAC, and roofing were first rate. All the crews were very personal and adjusted to the changing situations. We were always on a first name basis with everyone.
We were extremely satisfied with the Ultra Kraft Cabinets from Boston Kitchens. They sent us all the samples before making a decision.
We were pleased with the cement/fiber siding and choice of windows.
The original contract called for a master suite, loft, remodeled bathroom and kitchen. We added a patio, full siding, along with a lot of upgrades.
Brian was able to stay very close to the original cost.
Mary Prozelt of Boston Kitchens was very helpful during the process of selecting and installing the cabinets. She even came out to visit the site , yes, all the way from Boston. Mary always answered our calls and email promptly. We were extremely pleased with the quality and construction of all the cabinets. She supplied the cabinets for the kitchen and two bathrooms.
Speaking of quality, Jackie and I were thought the craftsmanship and quality of all the trades was outstanding. Thanks again to the construction crews that made our dream possible
We liked having an architect as part of the contract.
Thank You Brian
Dick and Jackie H. Ingelside, Illinois
January 2010 Home Installation Professionals Dear Brian, We just wanted to thank you for the excellent work you and Home Install Pros craftsmen did on several projects at our home 2009 and 2010. The work was done promptly and as specified. Small jobs as well as the larger projects were given the same attention. Brian you were very easy to work with and we would recommend you and your company highly. We will be calling on you again very soon. The kitchen needs remodeling! Georgia C. Long Grove, IL
Brian Weinstock Home Installation Professionals Libertyville, IL
Brian, I wanted to let you know how happy we are with your work on our home addition. As you know from our initial meetings, we loved our small 70 year old cape cod house. However, with two kids already and one more on the way, we had outgrown it and were faced with either "adding on" or moving. Because of you, we were able to expand the house while retaining its charm and character - all while staying within our limited budget. In my opinion, the project was ambitious. It required completely tearing off the second floor of our house, converting the 1.5 story roof line into a full 2 story. By doing this, it gave us an additional bedroom and bathroom, and allowed us to convert our tiny master bedroom into a full master suite. We were under a tight deadline with the upcoming birth of our baby, as well as our need to continue living in the lower level throughout construction (except during demolition). An added challenge was the fact that the new second floor expanded out over our kitchen, which was determined to have insufficient foundation to support two stories. I was afraid this was going to make the project infeasible, but this was the first of many occasions where you found an effective (and cost effective) solution to a problem. By "underpinning" the foundation, your crew was able to fortify our existing foundation, making it safe for a second story. I think this exemplifies what I admire most about your work. You consistently met challenges and problems "head on", solving them quickly and completely. You and your crew don't take short cuts.
Quality obviously matters to you. My wife and I heard your crew say several times during the project, "this is how I would do it on my own house". The craftsmanship is just outstanding, particularly the carpentry and ceramic tiling. I came to really appreciate your input when there were choices to be made, such as the siding material and type of bathroom countertop. I think we took your advice whenever possible, and I think our house is much nicer because of it. The solid oak doors and trim are an especially nice touch. I also want to commend your crew for their professionalism. The construction area was always kept clean and safe. Everyone respected our curtained-off living area downstairs. We never heard any language inappropriate for our kids to hear. And, most importantly, your crew was on site nearly every day - progress was always being made. The end result is just fantastic. We have enough room for our kids, we have a nice master suite with an unbelievable walk-in shower, and we finally have enough closet and attic space. We have also received several comments from our neighbors about how nicely the exterior of our house retains the "look" of the original house. It really is the best of both worlds. Thank you so much for everything, Brian. I have already (and will continue to) recommend you to our closest friends and neighbors. I want them to be as happy with their additions as we are with ours. John and Christine M. Libertyville, Illinois
July 2009 Home Installation Professionals Libertyville, Illinois Dear Brian, We wanted to thank you for your work on our driveway and the sealing of our aggregate areas. We can always count on you and your contractors to do excellent work for us at a competitively reasonable cost. Over the years you have assisted us with remolding our master bathroom and kitchen and literally redoing doing our finished basement after it flooded. In particular, I like the upgrade additions you suggested to our basement that worked out so well. Nice to know we have someone to call in an emergency if we need it. We also appreciate your help from time to time with all the smaller odd jobs that seem to come up. Each time, your workers have been polite, conscientious and do excellent work. And each time you are there to make sure our every concern is met to our exacting standards. If others want to call to ask about referrals, we would be more than happy to talk to them. Hereâ€™s knowing we will be calling about something in the future. Thanks again for all your assistance over the years. Sincerely, Jeff and Kris J Libertyville, Illinois
January 2010 Home Installation Professionals Hi Brian, We were impressed with Brian's knowledge and communication skills. Brian and his subs also delivered the "goods"! We had a complete drainage refurbishment around our house. It works like a charm! We had a deck understructure redo that exhibited superior workmanship. We had built the biggest and most deluxe woodshed in Long Grove. I could live out there! Our driveway was completely torn out and redone. It is very beautiful. Now we have a window and sliding door replacement in the middle of winter. What faith in these guys! We are very pleased with all of Brianâ€™s and Home Install Pros work in 2009 and 2010 and would heartily recommend Brian and his guys for any of your projects. Sincerely, Dr. Joe B Long Grove, IL.
Home Installation Professionals Brian,
The extension of our living room and basement exceeded our expectations, and our new master bedroom suite is simply superb. Your design idea to fill the living room with many windows turned out great. It lets in so much natural light and gives us a great view of the lake. We are still amazed that you were able to research and find the exact same vinyl siding for the exterior to all the additions that were added to the house.
With our major remodel coming soon to a close, we would like to just thank you for your time and patience you had with us as we went through the remodeling process. Being that this was our first experience with any sort of remodeling, you were kind enough to explain things to us thoroughly enough to where we understood everything and were comfortable with any of the decision we had to make.
Your crew was great! Everyone was very friendly and pleasant to deal with. Everything was built straight to the plan, and all changes made along the way were done without a hitch. And at times, it seems as if the changes would get done practically overnight.
Your trust in us and in our decisions on any changes we made along the way would undoubtedly exceed any other builder in the business. It made us feel as if we were dealing with a friend as opposed to strictly a business partner. Sincerely, Kevin and Colleen C. Grayslake, IL
2010 Mike and Ann H. Lake Forest, Illinois Dear Brian, Just wanted to drop you a brief note to tell you how very pleased Ann and I are with our new "All-Season Room" and the extraordinary service we received from you and all of the trades involved with our project. From our very first meeting with you through the several weeks of construction and up to project completion, we felt that we were dealing with true professionals who indeed lived up to their promise of being "Home Install Pros". We're already contemplating our next home improvement upgrade and we will certainly give you a call when the time is right. Brian, thanks again for transforming our simple screened porch into a "real" room that we can now appreciate year around. From the surround of wrap-around casement windows to the heated tile floor to the provision of forced-air heating and A/C, we're delighted with the endproduct of your vision and design. Thanks Brian Regards, Mike and Ann H. Lake Forest, Illinois ___________________________________________________________________________
Brian Weinstock Home Installation Professionals Libertyville, Il
Just a final note from us on our recent room addition project: We’d like to thank-you and your team of professionals for extending and creating a new centerpiece for our lives. We and our neighbors were impressed with the pace and cleanliness of the job, inside and out. In particular, I’d like to commend you for putting together a competent, thoughtful, and skilled group of contractors under your umbrella - I hope we’ve expressed our gratitude and satisfaction to each and every one of them as they are truly exceptional. Our schedules, and the two of us working out of the house full-time during construction was sure to present some stress but for our part, we enjoyed the experience. We were sad to see each trade finish and move to their next project. Our objective in taking on this project was to fix or improve all the layout deficiencies of our existing floor plan and update the living areas. We accomplished all of our goals and are proud of our now-finished home.
Most importantly, thank-you: for holding to your promised schedule; never veering off budget; and for delivering a wonderful finished product. Best regards, Margie and Scott T. Gurnee, IL
Home Installation Pros Lindenhurst, Illinois
As the addition you are building for us nears completion, we just wanted to let you know how very pleased we are with the outstanding quality of work that all your crews did while on this project! From the inception of the design, to the adding of the “little extras” in the finished rooms, you and your crew have been extremely courteous and professional.
We, like all people adding an addition to their house for the first time, were unsure of what exactly would happen and how long it would take. You explained every step of the way and constantly kept us informed of the next step. We were kept in the loop and were amazed as your crews started building. As the addition took shape, it was quite obvious from all the visitors we had that they also found the quality of workmanship to be outstanding.
We were also very happy with your supervision of the project and the manner in which you addressed any concerns we had. Like any project of this size, questions or problems will arise but it gave us great comfort knowing that we could speak to you to find a solution and that you just didn‟t disappear until the job was done.
The question arises, would we recommend your company to any prospective clients? Well, the quality of the work is second to none, the supervision of the project is exemplary, the price is very fair and competitive, the extras and upgrades you throw in are a definite plus, the daily cleaning of the site by your crews is unheard of, and everybody who has seen the addition has the same word to say about it: WOW! So we would have to say a definite „yes‟ to that question. Brian, you strive to ensure your customers are happy and you‟re very willing to „go the extra mile‟ for your customers.
In closing, from the digging of the foundation, to the final decorative touches, you and your crew have been the best. We have what we wanted. A beautiful new addition that our family can enjoy for years to come. Thanks to you and your crew for an outstanding job and for giving us a fantastic addition that we show off with great pride to our friends, family, and neighbors. Sincerely, Sue B Lindenhurst, IL
Home Installation Professionals Brian,
We are very pleased with your work! You and all your sub-contractors were great to work with. We appreciated your suggestions of how to implement our ideas. I also was very impressed that any time I had a question, you'd call me back immediately, or have a sub-contractor call me back immediately - I don't think many contractors are so responsive and considerate. You followed through to be sure we were completely satisfied with every detail. We're thrilled with the new Water Tech tub although we haven't used it quite as often as expected because the new shower is so wonderful. Working with you all was a very nice experience and we're pleased with all our results. Thanks Brian, The Jonhstons
Home Installation Professionals Dear Brian: First I would like to thank you and your team of professionals for a Job well done on our second floor addition. Brian was the first general contractor that we spoke to about this project and the others that followed did not stand a chance. Looking back now it looks like we definitely made the right choice! From day one we could tell we were dealing with true professionals. With our busy schedules, we were unable to be involved much in this project and relied heavily on Brian to keep us updated. Brianâ€™s was always on top of things and his communication style was highly effective. Going in to this project we wanted to accomplish several things. I can proudly say that with the help of the Home Installation Professional team we were able to get the things we thought could be accomplished plus more! We highly recommend anyone who looking to improve their home to use your company. When the time comes for our next project, Home Installation Professionals will be our choice. Sincerely, Todd and Tina R. Mundeline, ILL
Brian Weinstock Home Installation Professionals Libertyville, IL 60048 Dear Brian, We just wanted to take a moment to reflect on the past seven months and the incredible transformation that you and your team engineered at our home. You took us from a 1973 style home with 5 bedrooms and 3 baths to a modern home with 6 bedrooms and 4 ½ baths, along with a larger garage, walk-in pantry, new mudroom, library, basement with walk-out, large master bedroom, beautiful expanded kitchen with granite counter tops and bar, a wet-bar, and of course the huge but cozy great room. Our home is totally transformed with hard wood floors, side-lights to our front doors (thank you for building these in your own shop), new siding and sidewalks, and a completely new profile with the new master over the garage. For most of our project our family of 6 was reduced down to a 2 bedroom, 1 bath home as the team upgraded something in almost every room of the house. With all the dust and personal disruption, I’d do it again to get results like these. I have appreciated your teams’ engineering, the sturdy construction, close beam-spacing, high quality wood, 6” outer studs, external plywood, and overall high-quality construction in areas that are normally “under the hood”. I really like all the little “extras”, like motion/panic lighting and electrical boxes in the eves for Christmas lighting tied to wall-timers in the garage. I also personally want to thank you for working with me on my low voltage wiring. Your teams worked with me and around me constantly while I wired many, many cable, ethernet, ceiling speaker/volume control pairs, and security sensors into the addition. The guys on your team, like Bob Ruggles who lent me his tools and stopped by on the weekends to give me pointers (since this was the only time I could really do the wiring myself), are absolutely top notch. From the time we called you in late December to now, we never dreamed we’d be sitting in such a wonderfully improved home. Originally, we just needed to fix our foundation problem and we knew we wanted to expand our house to accommodate our family’s needs. You and Sean took our ideas and offered suggestions. The results are perfect. The flow of our home is very conducive to our needs and the work is beautiful. Thank you. We also want to let you know how much we appreciate your team of professionals. Everyone who entered our door was cognizant that they were in our “home”. I know having Kerrie and four children around everyday while the men were working was a challenge. But each trade was
respectful of our presence and our property. They always cleaned up at the end of the day and kept the work environment safe. In addition, each trade was very talented in their respective specialty. Each offered real-time onsight solutions when necessary. They were friendly and trustworthy. Each trade seemed to know the other and they all have a good working relationship with each other. Selecting a contractor is a very important decision. Itâ€™s not only about the total cost of the job or the timing of the job. Itâ€™s about choosing to be in a close relationship while making some big decisions. We feel grateful to our neighbor who recommended you to us. You are trustworthy, on time, knowledgeable, experienced, well known, and reputable. You are a good advisor and are always available. Despite our project being mostly complete, we are looking forward to a lasting relationship with you and your team of professionals. Sincerely, Tom and Kerrie B. Libertyville, IIinois