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Holland Herald

Holland Herald APRIL 2009 YOUR COPY TO KEEP

TASTE

Sleep, relax, refresh and connect – a brand new, revolutionary hotel concept has arrived inside the terminal building at Amsterdam Airport Schiphol.

lands at Schiphol also at London Gatwick London Heathrow

Yotel is the perfect solution for both business wired internet access. The ensuite bathrooms and leisure travellers — taking the hassle factor have monsoon rain showers, toilet and sink and and the stress out of early morning departures, complimentary body wash. long transfers or unexpected delays. If you want to guarantee your cabin and don’t Located airside (in the transit want to be disappointed, pre“The best thing about the booking online is easy — simply area) of Lounge 2, customers staying overnight can access location is the proximity choose your cabin type, checkthe hotel with a passport, proof to the departure gates – in and check-out time and it will of travel and Yotel booking you can literally fall of out calculate the price and availability confirmation. of your luxury bed and in for you. Yotel cabins come in Standard minutes be at your gate.” Cabins are bookable for a minimum (large single bed) and Premium of four hours, starting at just €35 (double bed) with hand made mattresses. Both for standard cabins and around €70 for an cabins have flat screen TVs, pull up work stations, overnight. A premium cabin starts at €60 for European, US and UK plug sockets, free WiFi and four hours and around €90 for an overnight.

THE

taste ISSUE

APRIL 2009

Premium Cabin

Workstation

Bathroom

Standard Cabin

Check out the website at www.yotel.com or call +44 (0) 207 100 1100 •01_Taste_cover_6.5.indd 1

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Cover illustration: Piet Paris. Photo on this page: Leo Potma. Cake: Avezaath-Beune, Amsterdam

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taste Along with our delicious cover, this month we have a range of treats lined up. Discover the joys of eating your way around the globe, savour the scenes of Africa in our Kenya special, and find out who the real Dutch ‘taste makers’ are. Bon appétit!

09-03-2009 07:40:27


CE N A H C TE A M I S! T R L E U G E N H E T SS A P T I S AN R S T S E R R P O X F E OF ou in 15 minutes H N E K U KE ort y enhof ill transp k u w e 8 K 5 o t e t r Bus lin hol Airpo p i h c S from

The most beautiful spring garden in the world is celebrating! For 60 years the flowers and colours of spring at Keukenhof have been more glorious than anywhere else. Here you can find endless inspiration while you relax n the beautiful surroundings of the park. Keukenhof offers you the opportunity to see millions of bulbs in flower, fantastic flower shows, the largest sculpture park in the Netherlands and it is the most photographed place in the world. Enjoy the spring, come to Keukenhof and celebrate this colourful jubilee with us!

Open from 19 March until 21 May 2009 For more information visit www.keukenhof.nl 9097 KH HOLL HERARLD.indd 1

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THE TASTE ISSUE

Contents

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16

32

Finding flavour

Leaders of the pack Safari magic

Jay Rayner is obsessed

From art to food to music, we track

Going on a safari while you’re in Kenya

by food, and in this Holland Herald

down the movers and shakers in

is a must, but there is a whole lot more

exclusive he tours the globe in search

the world of taste to find out what

to this fascinating part of Africa, as

of perfection

drives their passion

Jane Szita discovers

Cover illustration Dutch illustrator Piet Paris created this month’s cover. His images are celebrated around the globe and have been published in the USA, Japan, Russia, Germany, Belgium and the UK. He is best known for his work in fashion, and in 2008 he was awarded the 21st ‘Grand Seigneur’, one of the most prestigous awards in the Dutch fashion industry.

09 Facts and figure

42

Bite-sized info

12 In the picture

Take an appetising trip

44 48

A celebration of liquorice

30 Gadgets The coolest gear around

Touchdowns The best city guides

A growing concern

22 Sweet and salty

Festival fun

Updates What’s on in The Netherlands

50

Weird science The secrets of our taste buds

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Contents

THE TASTE ISSUE

Holland Herald www.hollandherald.nl Volume 44 Number 4 April 2009 Published by MediaPartners LoyaliteitsCommunicatie

KLM Travellers Check 68 56 70 58 77 59 The Africa Experience

Plane facts

Savour the continent

KLM’s fleet in focus

Behind the scenes

Route maps

Michelin magic with

The world at your fingertips

Sergio Herman

Partners

60 61 65 66 67

KLM news

An overview of our

All the latest information

companion companies

People & planet Dance4Life and CO2ZERO service

Destination nature Sustainable practices in Kenya

80 85

Airport hubs Finding your way

Fit for flying Tips and exercises for a comfortable flight

Flying Blue news Information for frequent flyers

KLM entertainment

86

Baggage rules Security rules for EU airports

PUBLISHER MediaPartners Group B.V. Head office (Editorial and Advertising) PO Box 2215, 1180 EE Amstelveen, The Netherlands Tel: +31-20-5473600 www.mediapartners.nl ADVERTISING KLM Media A sales division of MediaPartners, Giovanni Angiolini, Arno van Grondelle, Marjan van Hal, Cedric-Fabian Hovenburg, Kitty Visser sales@mediapartners.nl Shopping Pages Design and Concept Eline Gambino-Lebens Shopping Photography/Production Lukkien Shopping Design/Layout Daan de Vogel, Lemon Crush KLM COORDINATION Frederic van Nierop, Georgeann Eyler Horton Lithography by Grafimedia Amsterdam Printed by Roto Smeets Weert, The Netherlands ISSN 0018-3563

and more

Reproduction without written permission is prohibited. The publisher accepts no responsibility for unsolicited material. The publisher has made every effort to arrange copyright in accordance with existing legislation. Those who feel that rights may apply to them can, in spite of this, contact the publisher.

KLM.com

ADVERTISING REPRESENTATIVES

Inflight films, music, games

Get online with our Internet services

Shopping

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Enjoy our wide selection of tax-free products. On intercontinental and selected European flights

*The Shopping section is not included in Holland Herald on most short-haul flights 6

Editor-in-Chief Mike Cooper mikecooper@mediapartners.nl Project Editor Ruth Lindsay Art Director Jacob Mulder/Van Lennep Desk Editors Brian Jones, Scott Roane Concept Lava, Amsterdam Designer Allan Grotjohann Photo Editor Monique van Wegen Traffic Coordinator Simone Snaterse Account Brunhilde Oosterhuis Contributors Pip Farquharson, Annemarie Hoeve, Cecily Layzell, Piet Paris, Leo Potma, Jay Rayner, Jane Szita, Rob van der Vet, Thijs Wolzak

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Austria D + R Verlagsges. m.b.H. Tel: +43-1-740770, Fax: +43-1-74077888 Benelux KLM Media A sales division of MediaPartners, Tel: +31-20-5473600, Fax: +31-20-6475121 Britain Spafax Airline Network Tel: +44-207-9062001, Fax: +44-207-9062022 Denmark Jungersted og Brostrøm Tel: +45-33-222020, Fax: +45-33-229959 France Lagardère Global Advertising Tel: +33-1-41348115, Fax: +33-1- 41348216 Germany Lagardère Global Advertising Tel: +49-89-92 503532, Fax: +49-89-92503401 Hong Kong Emphasis Media Ltd. Tel: +852-25161000, Fax: +85225647271 Iceland Iceland Review Tel:+354-5127575, Fax: +354-5618646 Ireland Harmonia Ltd. Tel: +353-1-2405300, Fax: +353-1-6619757 Italy Lagardère Global Advertising Tel: +39-02-62694441, Fax: +39-02-62690010 Japan Media Communications Inc. Tel: +81-3-35232600, Fax: +81-3-35232606 Kazakhstan Hand Made LLP Tel: +7272-921848, Fax: +7272-921848 Korea Ahn Graphics Ltd. Tel: +82-2-7664582, Fax: +82-2-7436402 Middle East/Dubai Intermedia Tel: +971-4-3422112, Fax: +971-43421896 Netherlands Antilles Fixt Tel: +599-9-4658822, Fax: +599-9-4658822 Portugal Ilimitada Media Internacional Tel: +35-121-3853545, Fax: +35-121-3883283 Singapore Emphasis Media Ltd. Tel: +65-6-7358681, Fax: +65-6-7335681 Spain GDM Gerencia de Medios Tel: +34-91-5365500, Fax: +34-91-5365555 Sweden/ Norway DG Communications Tel: +46-8-7970300, Fax: +46-8-7975315 Turkey Media Ltd. Tel: +90-212-2755152, Fax: +90-212-2759228 United States Redwood Custom Communications Tel: +1-212-8963843, Fax: +1-212-8963848

SCS-COC-00812

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+41 (0) 71-686 33 33 www.strellson.com HOLLAND HERALD 1.4.indd 1

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Getting there is half the fun

How you get to your destination is just as important as where you are going. KLM is committed to making your journey inspiring from the moment you book your ight to the moment you arrive.

031000031 adv Holland Herald 210x260.indd 1

06-03-2009 10:05:25


Taste facts & figures Words: Annemarie Hoeve

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TONNES OF METAL

2012

To commemorate the 100Michel Lotito, also known as Mr Mangetout (French for

year anniversary in 2012 of

‘eat everything’) became legendary for eating the inedible.

the sinking of the Titanic,

Bicycles, televisions, a small Cessna aircraft – nothing posed

Swiss watchmaker Romain

a problem for this Frenchman, who ingested an estimated

Gerome is making a special

9 tonnes of metal between 1959 and 1997.

series of watches containing parts of the ship’s wreckage

36,000 people

including reclaimed steel and coal. The Belfast Titanic Society has stated it believes this to be in poor taste, but about 1,000 watches have

Scottish researchers analysed the music tastes of 36,000 people from around the world

already been pre-ordered.

and found that fans of classical music and heavy metal showed surprisingly similar personality traits: “creative and at ease, but not outgoing”. Indie music fans were found to be “not very hard-working, kind or generous” and suffered from “low self-esteem”.

75% drop Fashion tastes change at the drop of a hat, and often it’s high-profile celebrities who determine what is ‘in’ or ‘out’. According to fashion lore, when silver screen heart-throb Clark Gable removed his shirt to reveal his bare chest instead of Photo: Corbis

a vest in the 1934 film It Happened One Night, vest sales dropped by 75%.

141 MILLION CANS SPAM is a canned ham that was launched in the mid-1930s. Over 141 million cans are now sold each year. Today ‘spam’ also refers to unwanted email messages. Early Internet users would drive rival users away by flooding their screens with this four-letter word, which became legendary in a Monty Python’s Flying Circus sketch, where it is uttered some 132 times in 3.5 minutes. TASTE Holland Herald

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Taste facts & figures

20,000 postcards Apart from his passion for photography, Magnum photographer Martin Parr (pictured left) has also developed what some might call “a taste for the tasteless”. For over 25 years, he has collected everything from Spice Girls memorabilia to decorated tea trays and commemorative Sputnik souvenirs, as well as 20,000 postcards divided into themes such as “Smog” and “Shopping”. The collection is currently touring the globe as part of an

Photos: Martin Parr/Magnum/Hollandse Hoogte

exhibition called Parrworld.

TOP

1

#

3

Readers of Condé Nast Traveller magazine voted New Zealand as their favourite holiday destination in 2008, followed by India and Italy. Tastes do vary, as in 2001 the USA came first, followed by Australia and France.

Competitive eaters are known as ‘gurgitators’ and currently ranking number one is 23-year-old Californian Joey Chestnut. Weighing 104 kilograms, he has many eating achievements to his name, including wolfing down 66 hot dogs and buns in 12 minutes and 103 burgers in eight minutes.

1,500-METRE SANDWICH Last October, 1,500 Iranian cooks prepared 1,000 kilograms of ostrich meat to make the world’s biggest sandwich. The 1,500-metre treat was meant to promote ostrich meat as a healthy source of protein, but the record attempt failed as hungry onlookers started eating the end result faster than officials could measure it. The video footage has not yet been recognised as evidence by Guinness World Records.

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TASTE

09-03-2009 07:44:01


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Junglescape Most of us grew up hearing that we shouldn’t play with our food. But that’s exactly what Amsterdam-based food stylist Claartje Lindhout does for a living. Originally trained as a chef, Lindhout now uses her understanding of food to develop stunning culinary creations that elevate gastronomy to art. This misty autumn forest scene is composed of seasonal fruits, nuts, vegetables and spices along with meat, which is cooked slowly in a warming stew. The meat forms the path, while mushrooms, herbs and asparagus tips represent the overhanging shrubs and trees. www.claartjelindhout.com

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Photo: Rene Mesman (www.renemesman.nl)

1973 YEAR CLAARTJE WAS BORN 2000 WHEN SHE STARTED WORK AS CHEF

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Field of dreams While this may look like Aboriginal art, it is in fact a field of lentils in the gentle rolling terrain of Palouse Hills. Situated between the states of Washington and Idaho, it is ideal for agriculture. Wheat is the main crop, but lentils are also grown in abundance. They are harvested from mid-August, and after harvesting, the majority of the lentils are loaded onto barges and sent down Snake River for export. Lentils are high in fibre, which is believed to play a role in reducing the incidence of heart disease and diabetes. They are thought to have come from northern Syria and south-west Asia, and are one of the most ancient cultivated foods.

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Photo: Georg Gerster/Panos

26% AMOUNT OF PROTEIN IN LENTILS 15-45 CM HEIGHT OF THE PLANTS

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Tour de food Jay Rayner is an award-winning restaurant critic. He is also a self-confessed greedy traveller, and in this Holland Herald exclusive, he discusses the lengths he will go to in order to satisfy his taste buds Going on holiday

with a greedy traveller can be a frustrating business. Just ask my wife. She’s had to do it an awful lot. While she is leaving notes for the milkman, I am scanning the Internet for not-to-be-missed eating opportunities. While she is flicking through guidebooks for tourist attractions that might enthrall the kids, I am flicking through the Michelin Guide for starred restaurants which have to be tried, what with them being a mere 160 kilometres away from where we’re staying. A two-hour drive there, lunch, and a two-hour drive back. What could be wrong with that? And yes, I’m sure the boys will just adore a three-hour lunch. Or maybe not. I accept it’s an obsession, though I also like to argue I am like this when I am at home too, so it shouldn’t come as that much of a surprise. After all, I earn my living as a restaurant critic. Being unnaturally interested in my dinner – and my lunch, and my breakfast, and all the other itty-bitty meals you can squeeze in between – is what I’m paid for. But when I’m travelling I acknowledge everything is amplified. At home, just occasionally, a meal is merely something you have to stop for (even, whisper it, for me) as a means of taking on fuel. When you are away from home, particularly on holiday, everything is meant to be fun and enjoyable. Which means it’s acceptable to treat every meal as an event.

Jay Rayner

I’ve always been like this. When I was a kid, we went as a family most summers to a hotel on England’s south coast. Looking back, I suspect the food was lousy, the worst kind of fussy, clumsily cooked stuff the English liked to call dinner back in the 1970s. But if you asked me for my memories of the place, it wouldn’t have been the giant pirate ship in the kids playground, or the swimming pool. It would have been the dessert trolley, laden with apple tarts and trifles, chocolate mousse, fruit salad and more. One year, as a break from routine, we went to Portugal. My strongest memory? The day of a general strike, which meant the hotel restaurant could not serve the bland menu of ‘international cuisine’ – think truly appalling versions of Wiener schnitzel – but had to fall back on Portuguese home cooking, courtesy of the hotel managers’ mothers: sweet, salty clams in a powerful broth, hunks of smokey chorizo, peri peri chicken that you could taste on your breath for hours 16

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TRAVEL FLAVOURS PREVIOUS PAGE: A passion fruit tart with sesame, argan oil and meringue LEFT: Mesmerising views and food make Tokyo a culinary paradise

after. Even now, if you ask me whether my holiday was any good, what spins through my mind is a succession of meals, the rest of the experience built around those all-important staging posts on the route to happiness: the un-improvable burger I ate with my kids in the park in the middle of Manhattan last summer, the freshly charcoal-grilled fish, down by the beach in Greece, the crisp-skinned duck confit with goose-fat potatoes taken in a country bistro in the Lot Valley in France, under the shade of a plum tree. The problem is that, for every great food experience happened upon accidentally, there is always bound to be a profound disappointment. And I do so hate wasting meal times. I concluded that the secret was the all-important research. And travelling alone. Even the best meal can be ruined by a loved-one rolling their eyes in boredom because it’s your obsession, not theirs. Divorces are made of so much less. Eventually I got the chance when I set out to research my book, The Man Who Ate The World, about the great new food cities of the 21st century, and my search for the perfect meal therein. I was intrigued by the way certain places had developed shiny new restaurant sectors, boasting eateries fronted by big-name chefs – Alain Ducasse and Joël Robuchon of France, Nobu Matsuhisa out of New York, Gordon Ramsay from Britain – and wondered whether any of them were any good. It led to some very strange experiences.

”The best food city in the world is Tokyo”

In Dubai, for example, where the temperature can pirouette upwards to near 50˚C,

Wylie Dufresne is wd~50’s mad professor-style chef

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I found myself eating heavy, cream-and-butter-laden French classics in a fiercely expensive restaurant reached by a submarine simulator. The machine was designed to convince you that the restaurant was not on the ground floor of the sail-like Burj Al Arab hotel, but 90 metres out across the sea bed. It didn’t fool me, but I did eat a rather nice lobster bisque. The one thing I really wanted in Dubai – a city where only 15% of the population is local – was to try real Emirati food. It was tough, I was told. Nobody ate Emirati or was even sure what it was. Eventually I bagged an invitation to an Emirati feast, from a local catering company, to be

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TRAVEL FLAVOURS

FAR LEFT: The legendary Nobu Matsuhisa at work LEFT: A beet salad, just one of the many memorable meals to be found at New York’s Eleven Madison Park

eaten at the top of the local World Trade Centre. Or to be more precise, I got to taste a sequence of dishes which were so numerous the varied forkfuls added up to one meal. There were bowls of hummus and baba ganoush and a rich, long-simmered tomato paste flavoured with walnuts and chilli. There was home-cured salmon and seared prawns. There was a bowl of tabouleh, that traditional mix of chopped flat-leaf parsley dressed with lemon juice, and another of the Lebanese salad fatoush, in which the vegetables are layered with crisp, curling slices of toasted pitta bread. There were lamb and chicken kebabs roasted in Indian tandoors. There were dainty cheese or meat burrek – small pies – and vegetable samosas from the Punjab. There was food, and lots of it. At each end of the table were ornate silver platters covered, in turn, by vast silver domes. This, I was told, was the main event, the true Emirati dishes. Each covered a tiny, Dubai lamb that had been cooked over simmering water. The first had been made with chestnuts and was delicious, though not, Khalel, the Jordanian-born chef told me, exactly traditional. The second lamb recipe – ouzi laban – was, however, made exactly the way it had been taught to Khalel by an Emirati who could trace his family back to 1824. The meat, which had been cooked underneath thin sheets of flat bread, was so tender it could be carved with a spoon and was pale, almost white. This, I was told, was due to the sauce of dried yoghurt with which it had been cooked. There are many foodstuffs I have not heard of before let alone tried – novelty is a pleasure of the job – and dried yoghurt is one of them. The moment I put the meat in my mouth I knew why I had never tried it. Dried yoghurt is another way of saying milk that has gone off. It is sour and has an edge of bile that catches at the back of the throat. The flavour was so foul, so putrid, I found it hard to swallow. It was a warning to me: be careful what you wish for.

”I took a multi-course tasting menu, in five top restaurants, in one night”

In other cities, I had a more reliable time. In New York, for example, spurred on by a food blogger – one of that tribe who collects restaurant experiences to be written up on the Internet, much as others collect butterflies – I took a multi-course tasting menu, in five top TASTE Holland Herald

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TRAVEL FLAVOURS Some of the crew at New York’s famous Katz’s Delicatessen

restaurants, in one night. We bounced across Manhattan in a cab from shiny places like Per Se, where chef Thomas Keller did lovely things with lobster, butter and carrots, through Eleven Madison Park, where we were served honey-lacquered duck, to the Willy Wonka-like wd~50 where a mad professor-style chef called Wylie Dufresne served desserts flavoured with carrot. But it was not all high end. I also went to Katz’s Deli, a landmark in New York, and sat in the shabby, cafeteria-style dining room eating a salt-beef sandwich as big as my head, and felt certain that all was well with the world. But the best food city in the world, the one to which I would happily return to time and time again, was Tokyo. There are more restaurants in Tokyo than in any other city, most of them devoted to a minutely intricate craft. There are places that specialise only in tempura – deepfried food – that emerges crisp and greaseless from the oil. By the fish market I ate pristine sushi made by men with the fastest yet steadiest hands I had ever seen. Next to the Sumo stadium, I had platters of sticky, glazed eel in a restaurant that served nothing else. I slurped dirt-cheap bowls of fabulous noodles, and spent the equivalent of $500 on an extraordinarily intricate multi-course kaiseki menu, each dish served on a piece of ceramic that might otherwise have been a museum piece. When I came home, there was only one question anybody wanted to ask me. A flight to Tokyo takes 14 hours from London. Was it, my friends asked, really worth all that time and effort just for something nice to eat? And I would nod. Yes, I would say, it really was. What can I tell you? I’m a greedy traveller. And I probably always will be.

Hungry for more? Jay Rayner’s book, The Man Who Ate The World: In Search of the Perfect Dinner, is available in paperback from Headline publishers from April 30. Rayner is currently British newspaper The Observer’s restaurant critic, and has won numerous awards, including Critic of the Year at the 2006 British Press Awards.

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Photography: Karen Robinson, Takahiko Marumoto, Marc Horn, Michael Harlan Turkell, Cristian Barnet, Hollandse Hoogte

”I sat eating a salt-beef sandwich as big as my head”

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25-02-2009 16:36:47


Chew on this! It has been around since ancient times and, while liquorice is not everyone’s cup of tea, Karin Engelbrecht discovers that the Dutch just can’t get enough of it

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The healing

properties of liquorice have long been valued. It featured in Indian Ayurvedic medicine for thousands of years, liquorice root was found in the tomb of Tutankhamun, and the Greeks and Romans first used it to aid digestion and clear up coughs. It’s still used in cough syrups, and scientists have also discovered many other applications. Liquorice helps to treat lupus, rheumatoid arthritis and irritable bowel syndrome. It also acts as a mild laxative and can be used as a topical antiviral medicine. The fact that it tastes good, soothes the throat and helps to treat mouth ulcers, meant that the leap from medicine to sweets was a natural one. Its saccharine,

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aromatic flavour is described in the very meaning of the word itself, which is derived from glukurrhiza, the Ancient Greek for ‘sweet root’. Glycyrrhizin is the substance behind this sweetness and is actually 50 times more saccharine than sugar. English monks at the Pontefract Abbey in Yorkshire were the first to make liquorice sweets. Today, Pontefract is host to an annual liquorice festival in July. However, no nationality has absorbed it into their daily diet quite like the Dutch, who call it drop. They manage to chew their way through an astonishing average of two kilograms per person per year, meaning they have the highest per capita consumption of liquorice in the world.

The Dutch drop market has a total value of €150 million.

Available in all shapes and sizes, drop also comes in different flavours, often with added menthol, bay leaf or honey. “Our best-selling flavour right now is an all-in-one combo of drop and fruity wine gums,” says Lonneke Trommar, senior brand manager at Venco, the market leader in The Netherlands. It’s not just the Dutch that savour the delights of liquorice, though. The British have their classic allsorts, salty liquorice is a favourite in Northern Germany and Nordic countries (as well as The Netherlands), the Italians prefer the

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intensity of 100% pure liquorice extract, while Spanish people like to chew on the root as a breath freshener.

Those whose molars can’t cope with all the chewing involved need not miss out. They can opt for their habitual dose in liquid form. It is often infused in herbal teas and soft drinks, such as the Egyptian erksoos, while liquorice-flavoured aperitifs are popular all over the Mediterranean. The French are proud of their pastis, the Italians salivate over

”The Dutch drop market has a value of €150 million” Sambuca, the Greeks adore ouzo and the Spanish savour their anis seco. With its wide range of uses all over the world, for everything from medicines, to sweets, breath fresheners and beverages, liquorice is rather versatile. Not bad for a simple woody root.

Types of Dutch drop 1 drop jojo’s (yo-yo) 2 sleuteldrop (key) 3 muntdrop (coin) 4 katjesdrop (cats) 5 verkeersdrop (traffic) 6 dropkabels (cable) 7 salmiakjes (salmiak – salty Finnish liquorice) 8 autodrop (car) 9 boerderijdrop (farmer)

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Benjamin Herman The jazz musician

Benjamin Herman photo shot at Men Industry Styling Company (www.misc.nl)

When he’s not touring with his band, New Cool Collective, ground-breaking jazz musician Benjamin Herman spends his time collaborating with legends such as Han Bennink, Stan Tracey and Paul Weller. In 2008, Herman was recognised for his musical talent and style when he received his third Edison Jazz Award and was crowned Esquire magazine’s Best Dressed Man of the Year. On the question of taste, he says: “It’s about taking pride in what you do, not money and expensive clothes. I’m a saxophonist, and have been performing since I was 13, so, of course, style is important to me. I don’t think about it as pressure, though, as I’ve always been into looking good on stage, and off.“ His musical influences include Louis Armstrong and Sonny Rollins, and as far as developing a taste for jazz, Herman recommends Billie Holiday’s Lady in Satin or Miles Davis’ Kind of Blue as good places to start. www.benjaminherman.nl

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TASTE

09-03-2009 08:05:25


TASTE MAKERS

Style gurus These Dutch creatives are leaders in the fields of music, art and food. Find out what drives the people who shape and influence the taste of things to come PHOTOGRAPHY: THIJS WOLZAK WORDS: RUTH LINDSAY TASTE Holland Herald

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09-03-2009 08:05:36


TASTE MAKERS

Siebe Tettero The art dealer

Artworks: Studio Job (chair) and Paul Evens (sculpture)

Before joining the art world, as head of Sotheby’s modern and contemporary art department in Amsterdam, Siebe Tettero was a successful architect. And his creative talents don’t stop there. He has also been nominated for a prestigious British Design Award for his work on Viktor & Rolf’s Dollhouse exhibition. His current job allows him to constantly explore new ideas. And, despite the current economic downturn, he says: “It’s a great time to buy art, as prices are reasonable and true quality is shining through.” His top tip for 2009? “The same thing that happened with Chinese art is happening with contemporary Turkish art. It’s the appreciation of the ‘bad boys’ and anti-establishment art.” www.sothebys.com

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TASTE

09-03-2009 08:05:44


TASTE MAKERS

Margo Reuten The chef Margo Reuten has been creating sumptuous food for her customers at the Da Vinci restaurant in Maasbracht since 1993. This year, she was awarded two Michelin stars for her efforts, and is currently the only female two-star chef in The Netherlands. Her interest in food started at a young age. “My father was a cattle farmer and my mother had her own vegetable garden. Everything on our table was fresh, so I believe anything that incorporates beautiful products and ingredients is good taste. This year, food is all about freshness, with lots of vegetables, as well as things that have a certain ‘bite’ or are surprising in some way,” she says. www.restaurantdavinci.nl

TASTE Holland Herald

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TASTE MAKERS

Claudy Jongstra The fabric designer Her award-winning career has launched her on to an international stage, but every bit of fabric Claudy Jongstra creates in her studio, in Friesland, is very local. She gets the wool for her stunning felt fabrics from her own herd of 200 sheep and only uses natural dye products. Jongstra’s designs have led her to work with some of fashion and architecture’s top names, from Rem Koolhaas to John Galliano and Christian Lacroix. She also created 50 metres of felt for the Jedi warrior costumes in the Star Wars film The Phantom Menace. Jongstra says: “Taste is related to the care and attention that has gone into making something, and with my fabrics, you know where it originates from, who makes it, it’s all unique, it’s all handmade.” www.claudyjongstra.com

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09-03-2009 08:05:58


TASTE MAKERS

Timo Janse The barman As head barman at Amsterdam’s ultra-cool, 1920s-style bar, Door 74, Timo Janse is constantly inventing flavour sensations. “I love serving the perfect drink, so I’m very precise in my measurements. I feel it’s my job to create the right atmosphere as well as the right drinks, from the conversation to the music,” he says. Janse’s interest in flavours isn’t limited to cocktails, though; he’s also a trained barista and has published a book, Shake It!, which is packed full of fun, nonalcoholic cocktail recipes for kids. He believes, the cocktail taste of 2009 is “bitter-sweet”. www.door74.nl

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09-03-2009 08:06:05


TRAVEL KENYA

To get a taste for Kenya, a safari should definitely be on your agenda but, as Jane Szita discovers, there is much more on offer in this part of Africa PHOTOGRAPHY: ROB VAN DER VET

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TRAVEL KENYA

wild side •32_Taste_Travelstory Kenya.indd 33

10-03-2009 09:46:18


TRAVEL KENYA

”Here they were, beautiful, well-fed, larger than life and completely unfazed by us”

It seemed too good to be true. We’d bumped along the mud tracks of the Maasai Mara for barely half an hour, and now a lioness and her two cubs were drinking at a waterhole just a couple of metres away. We watched from our Land Rover in entranced silence. The only sounds were the big cats lapping, the buzz of flies and the occasional click of a camera shutter. From time to time, the lioness turned to look at us with total unconcern; but one of her cubs, its face half pink with blood from the recent kill, watched us with considerably more interest, for all the world like a playful kitten. We had headed out into the Mara before breakfast, to the spectacular soundtrack of dawn in the bush: a symphony of shrieks, squeaks, whistles and countless other unclassifiable, unidentifiable noises. At first, the undulating grasslands seemed empty. Then, from the top of a rise, a panorama suddenly unfolded: blue-flanked topi, delicate impala, impressive wildebeest and several hundred zebra, stretching away as far as the eye could see. It didn’t take long for Lolotuno Nkalma, our sharp-eyed Sambura guide, to spot the kill: a zebra carcass on the ground, freshly disembowelled, its innards glistening crimson in the morning light, a perfect illustration of “Nature, red in tooth and claw.”

As a Sambura – close cousins of the Maasai and speakers of the same Maa language – Lolotuno grew up knowing all

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about lions. For nomadic cattle herders like his tribe, they’re an occupational hazard. “The lions have gone to drink,” he announced, as we stared at the unguarded kill. Sure enough, heading for the nearest waterhole, we soon spotted the thirsty trio. And now here they were, beautiful, well-fed, larger than life and completely unfazed by our attention – which isn’t surprising, as these particular lions are TV stars. Part of the Marsh Pride, made famous by the BBC’s Big Cat Diary, they’re used to a large audience, although we were the only people watching them now. However, one thing was becoming clear, making Big Cat Diary is probably a lot easier than it looks.

Here in the Mara, as in all Kenya’s game reserves, the animals are the bwanas, the bosses, and they know it. A group of three young cheetahs strolled casually past, coming within a whisker of our jeep. An enormous male lion carried a young zebra kill, presumably stolen from one of the cheetahs, and hid it nonchalantly in a bush, oblivious to the three Land Rovers clustered around him. Humans are invisible to these animals – although you get the idea that, if you stepped out of the vehicle, or if they were really hungry, it might be a different story. “Because we don’t hunt the wildlife in Kenya, the animals have no reason to fear people, which is great for tourists,” says Duncan Mouli, our guide in the reserves of Amboseli and Nakura, where elephants and rhinos respectively hold

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Naibor Camp, where you can hear the hippos and the Talek river at night

PREVIOUS PAGES (32-33): Tea time in the Maasai Mara OPPOSITE PAGE: A male lion and an elephant in the Maasai Mara FAR LEFT: Searching for wildlife LEFT: Sunrise over the Maasai Mara

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09-03-2009 08:12:03


TRAVEL KENYA

Shore leave A short ferry ride and drive from Mombasa, Diani Beach is a great example of Kenya’s beautiful Indian Ocean coast. It’s pure postcard perfection: wide stretches of pearl-white sand, fringed by coral reefs and dotted with shady palm trees. The mzungas share the beach with local fishermen and their dug-out canoes, laughing children, coconut sellers and other traders. Most easily spotted are the kikoi and kanga sellers, whose colourful wraps are hung out like strings of rainbow flags. Many are printed with Swahili proverbs. Embe mbivu yaliwa kwa uvumilivu, says one: “A ripe mango should be eaten slowly” – a good motto for beach life.

Textile sellers at Diani Beach

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09-03-2009 08:12:14


TRAVEL KENYA

sway. Both of these huge herbivores suffered greatly from poaching in the 1980s, but Kenya fought back with a ruthless anti-poaching policy that has seen both populations recover – although rhinos remain in danger of extinction. For some animals, human presence is still unwelcome. A large bull elephant, ambling silently along against the giant blue Nakura sky, suddenly spots us in our motionless Land Rover. His ears billow out in alarm like a pair of leathery umbrellas. We take the hint and drive off quickly, anxious to avoid the fate of a couple we saw earlier, reversing their vehicle rapidly while a huge and irate Cape Buffalo charged towards them in an ominous cloud of dust.

ABOVE LEFT: One of Alfajiri’s luxury villas on the Kenyan coast ABOVE RIGHT: Obamamania takes hold in Mombasa’s Old Town

Local hero Order ‘an Obama’ at a Kenyan bar, and you get a Senator beer, produced by East African Breweries to celebrate the success of Barack Obama, whose father was Kenyan – a source of immense national pride. Travelling through the country, you see signs of Obamamania everywhere. His image is painted on cars,

”A ripe mango should be eaten slowly. It’s a good motto for beach life”

buildings and kikoi wraps. There’s even an Obama Day: November 6. Kogelo, a small town that was home to Obama senior, a member of the Luo

“Lone males are always dangerous,” says Duncan, shaking his head. “You should never approach one.” Later, at a picnic spot on Baboon Cliff, with its commanding views of vast, glassy Lake Nakura and its great white flocks of pelicans, we see the same couple fall prey to a pair of opportunistic baboons, who raid their jeep and make off with milk and Pringles, both of which they open with practised skill. We lose our bananas too – basically, we’re mugged by a particularly determined, battlescarred and frankly terrifying individual, who flies towards us, teeth bared and screeching. But this is baboon territory after

tribe from the Lake Victoria area, is now firmly on the tourist map. As any Kenyan will tell you, “Everyone here is crazy about Barack Obama.”

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TRAVEL KENYA

all, and, as Duncan explains, while wary of Africans, they regard all mzungas (Europeans) as fair game.

While rains have made the Mara green and grassy, Amboseli is dry, the parched earth every shade of umber, the fiercely blue sky swirling with ‘dust devils’ that sometimes turn it a purplish red. Here, Kilimanjaro forms a stupendous backdrop, although its snow-streaked peak only occasionally emerges from the clouds. The Maasai herding their cattle in the distance seem as much a part of this ancient landscape as the mountain, or the elephants and giraffes around them. Oltiyani, a nearby Maasai enkang, or village, seems to grow organically out of the ground: a cluster of earth-coloured round huts, ringed by a circular fence of thorny acacia. A more camouflaged, and more completely sustainable, human settlement would be hard to imagine.

milk, blood and meat. For a Maasai, wealth is not money or possessions, but cows. “We are nomads,” says Lemalon, the village spokesman. “We cannot live in the city. There would be nowhere for our cows.” Although the Maasai are the most recognisable (as one Kenyan puts it, “a brand as well as a tribe”), they are just one of 42 different peoples in a country where human diversity is almost as rich as the variety of wildlife. A succession of lively villages and towns gives a glimpse of that human heritage, the brightly painted buildings and stalls of mangoes and vegetables interspersed with Islamic women in billowing black buibuis, girls in vividly patterned kangas and kikois, and spear-carrying men in tribal dress riding bicycles. Frequent flocks of kids in school uniform remind you that Kenya is a young country, in every sense of the word: the average age here is only 18.

”The Maasai herding their cattle in the distance seem as much a part of this ancient landscape as the elephants” The thorn fence keeps out lions and other predators: at night, the cattle are herded inside the fence and the ring of dwellings. The 125 villagers live in compact huts, which are made from cow dung. In the past, the Maasai got everything from their cattle: housing, clothing and food in the form of

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In the Rift Valley, where human beings most likely evolved, we stop at a teahouse on the shores of Lake Elementaita. ‘Karuma’, it says, ‘Welcome’. And then, ‘hotel’. The huge number of hotels was puzzling at first, but by now it’s clear that a Kenyan ‘hotel’ is usually a café or restaurant. Outside, a boy wearing a David

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09-03-2009 08:12:45


OPPOSITE PAGE, LEFT: School kids near Loldia House, Lake Naivasha RIGHT: Colourful shops line the roadside

Warrior culture “We Maasai believe that all the cows in the world belong to us,” says Lolotuno Nkalma, a guide in the Maasai Mara. “In the past, we raided cattle and hunted lion with spears; now we just hunt them with tourists and cameras.” The warrior (moran) culture of the Maasai once made them East Africa’s most feared tribe. Today, Maasai are often askari (guards) at safari camps, where their presence amid the nocturnal animal cries is genuinely reassuring. Dressed in their tunics or orkarashas, which are often red, and decked out in their intricate bead jewellery (the colours and patterns indicate clan, origin, and status), they try to maintain a complex traditional culture – no easy task given the pressures of modern life. But there are hopeful signs for them, such as their increasingly active involvement in tourism. As Kakuta Ole Maimai, the founder of the Maasai Association, puts it: “A Maasai without culture is like a zebra without stripes. Change is inevitable, but we want to be the agents of our change, not victims.”

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TRAVEL KENYA

Ocean city “The sea at Mombasa is as blue as a cornflower, and, outside the inlet to the harbour, the long breakers of the Indian Ocean draw a thin, crooked white line, and give out a low thunder even in the calmest weather.” Karen Blixen’s description of Kenya’s oldest city, in Out of Africa, is still accurate today, and she

TOP LEFT: Fishermen on Lake Naivasha TOP RIGHT: Soak in the scenery and get ready for your day with an outdoor breakfast at Loldia House

Beckham shirt and carrying a battered radio asks for a pen. The look on his face when he gets one is like a European child at Christmas. Inside, we sit on a wooden bench and drink sugary cups of tea, sharing jokes with the proprietor, who is very glad to see us. The brief episode of violence in the wake of Kenya’s elections, now over a year ago, had a catastrophic effect on tourism, which is vital to the economy. Now, everywhere we go we are welcomed with a hearty ‘jambo!’ like long-lost friends. People’s kindness is humbling; I’m given shells at the beach, beads by a Maasai, a drawing by a girl at the school we visit in Loldia. It’s always easy to share a laugh. An expat tells me, “A sense of humour gets you far in Kenya,” and that seems exactly right.

would still recognise the Old Town – if not the pop song, Jambo Bwana, with its refrain of hakuna matata (the phrase, meaning ‘no problem’, could be Kenya’s national motto),

”We are welcomed everywhere with a hearty ‘jambo!’ like long-lost friends”

floating over the ancient streets the day we arrive. The

Back in the bush, it’s easy to guess where the humour

stone fort was built by the

comes from: the scale of the landscape and the dominance of nature are an ever-present reminder of man’s relative insignificance, one that’s all too often lacking in the modern world. Who could take themselves too seriously in the face of such evidence? It’s often said that, with all the variety it has to offer, Kenya is Africa in miniature. That might seem like an exaggeration. But at night, with only a tent (albeit a luxurious one) to call home, sitting under a velvet sky studded with glittering stars, while lions call to each other across the savannah, it feels even bigger than that.

Portuguese, and the houses bear ornate wooden doors from Gujurat or Oman. The local culture is Swahili – a distinctive combination of Arab and African influences that’s reflected in Mombasa’s architecture, dress and (most deliciously) food.

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TRAVEL KENYA

Sudan

Kenya fact file

Ethiopia

Somalia

Rift Valley

Uganda

Kenya Lake Naivasha

TOUR OPERATOR

Indian Ocean. Private butler,

MilesTravel

Italian food, snorkelling, golf

MilesTravel is the leading

and massages all included.

Dutch bespoke safari operator,

www.alfajirivillas.com

Mt. Kenya Maasai Mara Nairobi

working together with their Kenyan ground operator,

Tortelis, Amboseli

Suntrek Safaris. With

Award-winning ecotourism

“unforgettable memories and

lodge in Amboseli National

travel experiences” as their

Park, with stunning views of

motto, they realise that

Kilimanjaro and luxury tents.

a journey is far more than

www.chelipeacock.com/

just a holiday. They offer a

camps/tortilis.htm

Indian Ocean

Tanzania

Mombasa

Africa

wealth of different holiday Valley, close to Nakura

Phone: +31 (0)73 5482060

Loldia House, Rift Valley

www.milestravel.com

An old house from colonial

www.governorscamp.com

www.suntreksafaris.com

times with a homely, nostalgic

destinations to suit all tastes.

National Park.

ESSENTIALS

A visa is compulsory and available on arrival in Nairobi or Mombasa ($50). Before you

feel, Loldia overlooks Lake

Naibor, Maasai Mara

go, make sure you are

Naivasha in the majestic Rift

True bush chic: overlooking

vaccinated for yellow fever,

the Talek River, this small

hepatitis A, typhoid and

camp has super-stylish,

diptheria. Anti-malaria tablets

Beautiful secluded villas with

luxurious tents complete with

(malarone) are also essential.

private pools, overlooking the

solar-powered lighting and

WHERE TO STAY

Alfajiri, Diani Beach

bush showers. www.shompole.com

KENYA TOURIST BOARD

For any additional travel information, contact the

Il Moran

Kenya Tourist Board.

In the heart of the Maasai

Address: Asterweg 20 e-3,

Mara game reserve, Il Moran

1031 HN, Amsterdam

has ten ultra-opulent tents

Phone: +31 (0)20 6384661

on the banks of the Mara

www.magicalkenya.com

River – just perfect for hippo-watching. www.governorscamp.com

GETTING THERE

KLM Royal Dutch Airlines operates two daily direct

CLIMATE

flights from Amsterdam Airport

Kenya is a year-round

Schiphol to Nairobi Jomo

destination, although in April

Kenyatta International Airport.

and June be wary of the LEFT: One of the rooms at the Alfajiri resort TOP: Enjoy a fresh mango for breakfast

•32_Taste_Travelstory Kenya.indd 41

‘long rains’. The average

SPECIAL COMPETITION

temperature in Mombasa is

In April and May KLM will be

22-30°C, with slightly cooler

hosting The Africa Experience,

weather in both the highland

along with a competition.

and inland areas.

Check page 56 for details.

09-03-2009 08:13:08


Tickle your taste buds by taking a trip to one of these mouthwatering festivals

Out for a bite...

Aplec del Caragol Lleida May 22-24, 2009 If you thought only the French ate snails, you’ll discover that’s not the case at the Aplec del Caragol (or Snail Festival). It celebrates the gastronomy of the town of Lleida in Catalonia. Up to 12 tonnes of snails are consumed. www.aplec.org

SPAIN

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Salon Passion Chocolat Quebec November 20-22, 2009 Chocoholics beware, if you’re in Quebec in November, there is little chance of resisting temptation at this fifth annual chocolate festival. Demonstrations and events are based around all things sweet and cocoa-like.

Photo: Kenneth Tan

THE NETHERLANDS

www.salonpassionchocolat.com

CANADA

Preuvenemint Maastricht August 27-30, 2009

International Mango Festival Chandigarh Throughout June 2009

Maastricht is famous for its culinary culture, and on the last weekend in August this legendary food city celebrates with as many as 40 stalls serving food and wine in the Vrijthof Square. Just make sure you arrive with an empty stomach.

This fruity festival celebrates one of India’s favourite foods, the mango, with more than 100 varieties on display. It’s held at the famous Pinjore Gardens, and every type of mango product can be tasted, from jams, jellies and pickles to delicious juices.

www.preuvenemint.nl

SCOTLAND

www.incredibleindia.org

INDIA

Spirit of Speyside Whisky Festival Speyside May 1-10, 2009 It’s the tenth birthday of this spirited festival, which, suprisingly, is not just all about drinking. There are many events organised around the town, including art exhibitions and concerts as well as the chance to tour distilleries that are rarely open to the public. www.spiritofspeyside.com

Photo: HTA/Kirk Lee Aeder

USA

Kona Coffee Festival Hawaii November 6-11, 2009 Coffee and culture form a perfect brew at this event. Hawaiian art and music are all on the programme, as are bean picking contests and, of course, tastings of this lovely, locally grown coffee. www.konacoffeefest.com

FOR MORE TASTY TREATS, HEAD TO PAGE 56 AND DISCOVER KLM’S AFRICA EXPERIENCE. TASTE Holland Herald

•42_Taste_Culinary Travel Cooking.indd 43

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Las Vegas TOUCHDOWN

BE DAZZLED ON ‘THE STRIP’

Glitz and kitsch The brassy, glam capital of gambling, shopping and entertainment is the most populous city in the US state of Photo: iStockphoto

Nevada. Originally a stopover on the pioneer trails to the American West, it was the legalisation of gambling in the USA in 1931 that led to the advent of the casino-hotels, for which Las Vegas is now famous. As a neon-lit, brash, overthe-top, once-in-a-lifetime experience, it can’t be beat.

PARIS, VEGAS-STYLE

WHAT TO SEE

On the up

DON’T MISS

Cirque du Soleil’s Mystère

General Store (www.

(www.treasureisland.com). You

stratospherehotel.com) and

gamblersgeneralstore.com).

can also try your luck at the

Eiffel Tower Experience (www.

There are bargains galore at

tables and slots, ranging from

parislasvegas.com) both provide

Las Vegas Premium Outlets

the high-end Bellagio Casino

stunning views. Vegas history

(www.premiumoutlets.com).

(www.bellagio.com/casino) to the beginner-friendly

abounds at the Neon

Gush and gosh

Boneyard (www.neonmuseum.

WHERE TO EAT

Golden Nugget (www.

org) and Fremont Street

Art of cooking

goldennugget.com).

The light, sound and water

Experience (www.

Some of the world’s top dining

show that is the Bellagio

vegasexperience.com). Savour

destinations are here, with

Fountains on ‘The Strip’ lures

high-class or high-kitsch with

epicurean French feasts at Joël

big crowds as geysers blast

visits to the Guggenheim

Robuchon (www.mgmgrand.

operates seven daily flights

HOW TO GET THERE

KLM Royal Dutch Airlines

into the sky, and streams

Hermitage Museum (www.

com) and Picasso (www.

(with one transfer) in

seem to dance hypnotically to

guggenheim.org) and the

bellagiolasvegas.com). You’ll

cooperation with Northwest

music. Best viewed at night for

Liberace Museum (www.

also find budget selections

Airlines to Los Angeles

the full effect. 3600 Bellagio

liberace.org).

without sacrificing quality: try

McCarran International Airport

Thai masterpieces at Lotus of

from Amsterdam Airport Schiphol.

Hotel, South Las Vegas Boulevard; +1 702 6937111;

WHERE TO SHOP

Siam (www.saipinchutima.com)

www.bellagio.com

Get in gear

and Italian sub sandwiches at

Las Vegas is retail bliss, with the Capriotti’s (www.capriottis.com).

Tourist information

Roman-themed The Forum

www.visitlasvegas.com

Shops at Caesars (www.simon. com) and exclusive Cartier

Photo: Corbis

com), or Gambler’s

The Stratosphere Tower (www.

WHERE TO PARTY

Spot the celebs

Looking for handy, up-to-date

jewellery and sleek Ferraris at

The hottest nightlife can be

travel information? Check out

the Esplanade at Wynn Las

found on The Strip, with

KLM’s Destination Guide

Vegas (www.wynnlasvegas.

celebrity hang-out nightclubs

pages – and book your flight –

com). Get a piece of ‘Sin City’ at

such as Tao (www.taolasvegas.

on www.klm.com. Content

Bonanza Gift & Souvenir

com) and Pure (www.

provided by Frommer’s

Shops (whose URL says it all:

purethenightclub.com) and

Unlimited © 2009,

www.worldslargestgiftshop.

world-class entertainment at

Whatsonwhen Limited.

SPRAY PLAY

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LEARNING CURVE: THE PONT DE L’UNIVERSITÉ SPANS THE RIVER RHÔNE

Photo: RhÔne-Alpes Tourisme

Photo: iStockphoto

TOUCHDOWN

Lyon

PLACE DES TERREAUX

French flair

DON’T MISS

Undoubtedly, Lyon has its beautiful parts – what better place to build a city than at the confluence of two of France’s most graceful rivers, the Rhône and the Saône – and its

Classic cuisine

history stretches back to Roman times, but the nation’s second city is perhaps best loved for

Léon de Lyon is the place for

the here and now: for food, fashion and culture.

classic Lyon gastronomy. Its imaginatively prepared

WHAT TO SEE

The silk route

specialities include pheasant silk manufacture leaves a

traditional Lyonnais

soup with foie gras and red

Attractive sites showcasing

luxurious legacy, with workshops

andouillettes (tripe), pork and

beans. Four ultra-swish dining

Lyon’s long history of culture

like L’Atelier de Soierie (www.

chicken at modest prices. Opt

rooms are lined with chef

and industry, such as the

atelierdesoierie.com) selling

for good-value, set menus.

Jean-Paul Lacombe’s own

Fabrics Museum (www.musee-

elegant products. Part-Dieu is

des-tissus.com) and Fine Arts

centred on one of Europe’s

HOW TO GET THERE

door, offers a less expensive

Museum (www.mba-lyon.fr/

largest malls, and is home to the

KLM Royal Dutch Airlines,

menu. Rue Pléney 1;

mba), cluster on central

main food market Les Halles de

in partnership with Air France

+33 4 72101112; www.

Presqu’île and just across the

Lyon (http://halledelyon.free.fr).

and Brit Air, operates four daily

bistrotsdecuisiniers.com

Saône and Rhône. Delve into the narrow streets and traboules (covered alleys) in the atmospheric old silk-workers’

oil paintings. Petit Léon, next

direct flights to Lyon SaintWHERE TO EAT

Brasseries and bouchons

Exupery Airport from Amsterdam Airport Schiphol.

quarter La Croix-Rousse (www.

Acclaimed throughout France as

Tourist information

lyontraboules.net), or the

the nation’s gastronomic capital,

www.lyon-france.com

medieval and Renaissance

Lyon is bursting with gourmet

Vieux Lyon district. Take a

restaurants. Most cluster on

Looking for handy, up-to-date

funicular up the Fourvière Hill

lively Presqu’île and touristy

travel information? Check out

for panoramic views.

Vieux Lyon, from classic, bustling

KLM’s new Destination Guide

Brasserie Georges (www.

pages – and book your flight –

WHERE TO SHOP

brasseriegeorges.com) to cosy,

on www.klm.com. Content

distinctive bouchons, such as

provided by Frommer’s

The Carrée d’Or is the crowded

low-priced Le Garet (rue Garet 7;

Unlimited © 2009,

shopping district. Centuries of

+33 4 78281694), serving

Whatsonwhen Limited.

Fair squares

WHAT A SAUCE...

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•44_Taste_Touchdownsv3.indd 45

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09-03-2009 08:19:56


Photo: www.southafrica.net

Cape Town TOUCHDOWN

WATERFRONT ARCHITECTURE

Photo: www.southafrica.net

Height of perfection The second most populous city in South Africa, Cape Town is set on a peninsula consisting of soaring, rocky heights and lush valleys. Immense natural beauty and the fast pace and bright lights of a great urban centre meld effortlessly here. The ‘Mother City’ offers a myriad things to do and places to see, whatever your budget.

NIGHTTIME VIEW FROM TABLE MOUNTAIN

WHAT TO SEE

Blooms with a view

DON’T MISS

crafted African gifts, including

competition is fierce. Pick a

Indigenous flora grows at

wooden masks and near life-

restaurant in Kloof Street for

Kirstenbosch National

size wildlife. The quaint

leisurely dining or try a curry in

Groot Constantia, 20 kilometres from Cape Town, was established in 1685 and is the oldest wine estate in South Africa. Its wines have achieved international recognition. Daily guided tours, including sample tastings of five cellar wines, can be booked throughout the year.

Botanical Gardens (www.sanbi.

Bo-Kaap area specialises in

Bo-Kaap.

org); and penguins inhabit

local beadwork, while the

Boulders Beach. On clear days,

Victoria & Alfred (V&A)

Table Mountain offers

Waterfront mixes classic with

outstanding city views and, if

cutting-edge international

operates one daily direct

the temperamental Cape Doctor

retailers. Shop all day at Canal

flight on Wednesdays,

wind howls, test your

Walk, Africa’s biggest mall, or go

Thursdays, Saturdays,

windsurfing ability or go

window-shopping at Platandia

Sundays and Mondays to

wine-tasting in Groot

(www.platandia.com), one of

Cape Town International

Constantia (see ‘Don’t Miss’).

Cape Town’s most exclusive

Airport from Amsterdam Airport

Private Bag X1, Constantia 7848; 27 21 7945128;

Both the Robben Island

diamond shops.

Schiphol.

www.grootconstantia.co.za

org.za) and the South African

WHERE TO EAT

Tourist information

National Gallery (Government

Must sea

www.tourismcapetown.co.za

A vine time

HOW TO GET THERE

KLM Royal Dutch Airlines

Museum (www.robben-island.

Avenue, Company’s Garden;

Kalk Bay restaurants like

+27 21 4674660) tell the story

Harbour House (www.

Looking for handy, up-to-date

of the country’s turbulent

harbourhouse.co.za) showcase

travel information? Check out

history.

seafood with ocean views.

KLM’s Destination Guide

Long Street specialises in

pages – and book your flight –

WHERE TO SHOP

game and burgers. Serious

on www.klm.com. Content

Gifts and gems

Italian food is served at La

provided by Frommer’s

Greenmarket Square within

Perla (www.laperla.co.za) in Sea

Unlimited © 2009,

the city centre sells hand-

Point, where restaurant

Whatsonwhen Limited.

STELLAR CELLAR

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•44_Taste_Touchdownsv3.indd 46

TASTE

09-03-2009 08:21:02


THE DOMED MAGNIFICENCE OF SANTA MARIA DEL FIORE

Photo: iStockphoto

Photo: iStockphoto

TOUCHDOWN

Florence

TASTY TUSCAN TREATS

Glittering gem This Italian jewel – capital of the Tuscany region – is one of Europe’s most beautiful cities.

DON’T MISS

Its museums, palaces, and churches house some of the world’s greatest cultural treasures.

All that art

Home to the finest collection of Renaissance art, Florence also bustles with craft shops,

The queues for the Uffizi Gallery in central Florence give a clue to the esteem in which this cultural powerhouse is held: quite simply, it’s the world’s finest collection of Renaissance art. Although you’ll probably never get around to seeing all the jaw-droppingly beautiful works of art on show, try not to miss Botticelli’s Birth of Venus and early works by Leonardo da Vinci. Piazzale degli Uffizi; +39 55 2388651; www.polomuseale.firenze.it.

traditional Tuscan trattorie restaurants and riverside ‘aperitif’ bars. WHAT TO SEE

Farmaceutica di Santa Maria

market area, or simple self-

Novella (www.smnovella.it).

service Il Vegetariano (Via

(see ‘Don’t Miss’), visit the

Backstreets like Borgo Santi

delle Ruote 30). Some

iconic, domed Cathedral of

Apostoli are worth exploring.

restaurants are located on the

Santa Maria del Fiore (www.

For designer clothes, make for

romantic banks of the Arno.

duomofirenze.it) and the

Via de’Tornabuoni and Via

exquisite, adjoining,

de’Calzaiuoli, or travel to The

11th-century Baptistry. Marvel

Mall (www.themall.it), an outlet

at Michelangelo masterpieces

in Leccio Reggello. Pick up

in cooperation with code-share

at the Galleria dell’Accademia

leather goods at the San

partner Meridiana, operates

(www.polomuseale.firenze.it),

Lorenzo Market (Piazza San

two daily direct flights to

or cross the Ponte Vecchio

Lorenzo).

Florence Peretola Airport from

bridge to the Oltrarno district WHERE TO EAT

Palace (www.polomuseale.

A taste of Tuscany

Boboli Gardens. WHERE TO SHOP

The right prescription

KLM Royal Dutch Airlines,

Amsterdam Airport Schiphol.

and potter around the Pitti firenze.it) and its romantic

HOW TO GET THERE

Tourist information www.firenzeturismo.it

Eating out in Florence means savouring regional dishes. Look

Looking for handy, up-to-date

out for bistecca alla Fiorentina

travel information? Check out

(Florentine steak), or tasty bean

KLM’s Destination Guide

soup. Dining options range from

pages – and book your flight –

Florence is home to great craft

restored palace Alle Murate

on www.klm.com. Content

workshops and individual

(www.allemurate.it) to traditional

provided by Frommer’s

stores, like apothecary

Trattoria ZàZà (www.

Unlimited © 2009,

Officina Profumo-

trattoriazaza.it) near the central

Whatsonwhen Limited.

Photo: iStockphoto

Choice culture As well as the Uffizi Gallery

THE HEIGHT OF CULTURE

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•44_Taste_Touchdownsv3.indd 47

47

09-03-2009 08:21:10


Holland UPDATE

VERZAMELAARSJAARBEURS Until April 19 Europe’s largest collector’s fair, purveying antiques, paintings, curiosa, toys, coins, stamps, vinyl and CDs. Frides Laméris Art and Antiques

De Jaarbeurs, Jaarbeursplein 26, Utrecht; www.verzamelaarsjaarbeurs.nl

QUEEN’S DAY April 30 This jolly national holiday sees flea markets and street parties in towns and cities throughout the country. www.koninklijkhuis.nl 17TH-CENTURY CRYSTALLINE HUNTING HORN

KEUKENHOF Until May 21 The stunning gardens are in full bloom as

For all tastes

Keukenhof celebrates its 60th anniversary. Keukenhof, Stationsweg 166a, Lisse;

The oldest art and antiques fair in The Netherlands first started exhibiting in

+31 252 465555; www.keukenhof.nl

1967, with just six antique dealers. Since then, it has grown into one of the most important events in the European antiquarian calendar, attracting 90

EXHIBITIONS

leading Dutch, Belgian and German exhibitors, and with an annual attendance

HOLLAND & JAPAN: 400 YEARS OF

figure of around 25,000. There’s something for everybody, with diverse exhibits checked for quality, condition and authenticity. ART & ANTIQUES FAIR April 19-26; Brabanthallen, Diezekade 2, ’s-Hertogenbosch; +31 76 5148760; www.afsh.nl

EVENTS

TRADE Until May 25 Folding screen (1795)

dating from 2000 BC to the present day. All items on sale are rigorously

The artistic and cultural exchange between Dutch traders and the Japanese is the theme of this free-entry exhibition.

for a festive weekend with free – or reduced

Rijksmuseum Amsterdam Schiphol (Between

TRANCE FESTIVAL April 1-5

– entrance.

Piers E and F), Schiphol Airport;

The phenomenon of trance in various

www.museumweekend.nl

+31 20 6747000; www.rijksmuseum.com

film and concerts in

FORTIS MARATHON ROTTERDAM

LOVE! ART! PASSION!

Amsterdam, Rotterdam and

April 5

Until June 1

Utrecht (plus Antwerp in

The place to go, to see a wealth of

Seventeen artist couples – including Frida

Belgium). www.operazuid.nl

international distance runners in action.

Kahlo and Diego Rivera – take the spotlight.

Start: Coolsingel, Rotterdam;

Gemeentemuseum Den Haag,

www.fortismarathonrotterdam.nl

Stadhouderslaan 41, The Hague; +31 70 3381111;

MOVIES THAT MATTER FESTIVAL April 2-8

www.gemeentemuseum.nl

MOTEL MOZAÏQUE April 9-12

documentaries, debates and exhibitions on

This eclectic festival of music, performances,

Burma All Inclusive

Expect engaging feature films,

GIGS

human rights (formerly the

art and DJs includes Röyksopp, 2ManyDJs,

Mary Black April 2,

Amnesty International Film

The Whitest Boy Alive, ...And You Will Know

Muziekcentrum Frits Philips (Eindhoven)

Festival).

Us By The Trail of Dead.

Mary Black April 9,

Filmhuis Den Haag, Spui 151,

Various locations, Rotterdam;

De Vereeniging (Nijmegen)

The Hague; +31 70 3656030;

www.motelmozaique.nl

Ute Lemper April 10, Nieuwe Luxor Theater (Rotterdam)

www.moviesthatmatterfestival.nl

SPRING DANCE FESTIVAL

Ute Lemper April 11,

NATIONAL MUSEUM WEEKEND

April 16-26

Orpheus (Apeldoorn)

April 4, 5

Compelling cutting-edge international dance.

Lionel Richie April 13, Ahoy (Rotterdam)

In this popular annual event, over 500

Various locations, Utrecht; +31 30 2332032;

museums throughout The Netherlands open

www.springdance.nl

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•50_Taste_Updates.indd 48

Info and tickets: www.livenation.nl

Trance Festival photo: © Claudia Bohlman; www.dag-photoart.com

cultures explored through

TASTE

09-03-2009 08:24:54


Amsterdam UPDATE

work of influential New York fashion and portrait photographer Avedon. Foam, Keizersgracht 609; +31 20 5516500; www.foam.nl

RESTAURANT VAN GOGH AND THE COLOURS OF THE NIGHT Until June 7 Famous twilight and nocturnal works by Van Gogh. Van Gogh Museum, Paulus Potterstraat 7; +31 20 5705200; www.vangoghmuseum.nl

BORN IN GEORGIA Until June 14 Contemporary art from Georgia in this modern museum, just outside Amsterdam.

Under the knife This bright and modern media café occupies a former pathology laboratory, which the witty décor – such as the giant operation lights hanging from the ceiling – subtly alludes to. There’s a ‘lab’ dish of the

Cobra Museum, Sandbergplein 1, Amstelveen; +31 20 5475050; www.cobra-museum.nl

VOODOO: ART & MYSTICISM FROM HAITI Until May 10 An intriguing exhibition of this religion which evolved from slavery. Tropenmuseum, Linnaeusstraat 2; +31 20 5688200; www.tropenmuseum.nl

day for €13.50 and free Wi-Fi. LAB 111, SMART Project Space, Arie

GIGS

Biemondstraat 111; +31 20 6169994;

Jools Holland April 3, Paradiso

www.lab111.nl

Kim Wilde April 6, Paradiso

DO SOME TASTE TESTING IN LAB 111

Bob Dylan April 10-12, Heineken Music Hall Ute Lemper April 13, Concertgebouw

EVENTS

DIE DREIGROSCHENOPER

Razorlight April 14, Paradiso

YANKEE COME BACK From April 1

April 21, 22, 24, 25

Adele April 17, Heineken Music Hall

The Boom Chicago comedy crew’s hilarious

Love and betrayal in late-Victorian London.

Simply Red April 21-22,

multimedia assault on the 400-year relations

The Berliner Ensemble perform Bertolt Brecht

Heineken Music Hall

between America and The Netherlands.

and Kurt Weill’s take on John

Tiga April 29, Paradiso

Leidseplein Theater, Leidseplein 12;

Gay’s The Beggar’s Opera

Miss Kittin & The Hacker April 30,

+31 20 4230101; www.boomchicago.nl

(1728).

Paradiso

Muziektheater, Amstel 3; +31

The car’s the star at this enormous indoor

20 6255455; www.muziektheater.nl

www.expatica.com Inside information for expats

show. RAI, Europaplein 22; +31 20 5491212;

EXHIBITIONS HOLY INSPIRATION Until April 19

www.autorai.nl

www.specialbite.com Cool and comprehensive restaurant reviews

Religion and spirituality in

www.underwateramsterdam.com

modern art explored.

Events and info galore

Formerly known as the

De Nieuwe Kerk, Dam;

www.amsterdam.info

Amsterdam Fantastic Film

+31 20 6386909;

Useful tourist information

Festival, this event

www.nieuwekerk.nl

www.lastminuteticketshop.nl

IMAGINE April 15-26 I Sell The Dead

WEBSITES

celebrates 25 years of sci-fi, horror and fantasy films.

Half-price tickets to events RICHARD AVEDON: PHOTOGRAPHS

Tuschinski, Reguliersbreestraat 26-34;

1946-2004 Until May 13

REMEMBER! This copy of Holland Herald is

www.imaginefilmfestival.nlEXHIBITIONS

The first major retrospective devoted to the

yours to take off the plane.

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•50_Taste_Updates.indd 49

Die Dreigroschenoper photo: © Lesley Leslie-Spink

AUTORAI April 1-11

49

10-03-2009 07:37:26


The 145 metre San Rafael Falls are the highest in Ecuador

50

Holland Herald

Illustrations: Leendert Masselink

Tongue

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•48_Taste_University taste Man 2.indd Sec1:50

09-03-2009 08:22:13


twisters Why isn’t the wine you bring back from holiday as delicious at home? What happens when you lay the table for dinner and what does any of this have to do with the way things taste? Annemarie Hoeve delves deep into the science behind everyday flavours...

Enter a bookstore

”The canteen staff is used to getting the oddest requests”

and feast your eyes on entire departments dedicated to cookery, switch on the television and see one culinary programme melt into the other, hear supermarket shelves groan under the stacks of different flavours on offer – and that’s just the crisp aisle. The evidence abounds: taste is an obsession. Yet, considering the intensity of this modern love affair, it is perhaps surprising how little we know about it. We know of course that taste is one of our five senses, that our primary taste organ is the tongue, and that we can distinguish between four main types of flavours: sweet, sour, salty and bitter. Less people are aware that we also have receptors for a fifth taste, called umami, a type of savoury flavour. Think of the hearty, almost meaty taste of shiitake mushrooms, and that’s an example of umami. A complex interplay of combined sensations lies at the heart of everything we taste. “When you bite into that biscuit, a lot happens,” explains Professor Kees de Graaf, a specialist in the effect of taste on our eating behaviour at Wageningen University’s Centre for Food and Nutritional Sciences in The

Netherlands. “You taste sugar and think ‘yum’, smells come up through your nose and the nasal passages at the back of your throat, then you experience the texture. All of this together makes you decide these biscuits are tasty,” he says.

This is just the first step. Our sense of taste actually extends far beyond our mouths; beyond the plate even. To find out just how far, the university’s staff canteen has been converted into something called ‘The Restaurant of the Future’. What do they do here? They watch people eat. From cameras hidden in the ceiling. Everyday. Inside the nearby control room, images stream in from every corner of the canteen and cameras can zoom in and out on people munching their lunch. Sounds voyeuristic? It is, and even De Graaf admits that. No need to worry, this is the country that invented reality TV series Big Brother, remember. However, the information gathered here remains anonymous, De Graaf says. Researchers can monitor every move staff members make to learn about their eating behaviour. So far, the food on offer looks rather run-of-the-mill, with the usual spread of bread rolls, fruit and cartons of yoghurt. “We try and keep TASTE Holland Herald

•48_Taste_University taste Man 2.indd Sec1:51

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10-03-2009 07:29:42


WEIRD SCIENCE

everything as normal as possible here, otherwise people will start behaving differently,” says Johan Verbon, head of catering. As if the overhead cameras weren’t frightening enough, however, hidden in the floor in front of the cash register is a scale to weigh people as they

”Hidden in the floor is a scale to weigh people as they buy lunch” pay for their lunch. And yes, people have consented to this. They are evidently happy to sacrifice some privacy in the pursuit of knowledge.

In these surroundings, the giant mushrooms set out on some tables suddenly become highly suspicious. Are they testing the effect of fungi on the palate? “They’re wax – just for

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Holland Herald

decoration,” smiles De Graaf. So what do they test here? All sorts of things it seems, from how the placement of food affects eating habits, to the role lighting can play. Verbon and his staff are used to getting the oddest requests from the researchers. Sometimes they are asked to wear dirty uniforms or to be very unfriendly while serving to see if that affects how people eat. “It’s a lot of fun,” Verbon says.

Upstairs are ‘mood rooms’ where researchers can further alter the lighting and infuse the room with certain scents such as vanilla or lemon. “Although, we don’t know what vanilla does yet,” De Graaf says. What they do know is that the eating environment affects taste more than you might think. A recent study in a care home for the elderly proves this. Malnutrition is a big problem as the elderly do not eat enough, partly because their sense of taste deteriorates. “Instead of serving everything at once on individual trays, we put the food in the middle of the table and let people help themselves. We got people to eat together and dressed up the whole experience with real cutlery, tablecloths and flowers. The results showed a big improvement without doing anything about the actual taste of the food,” De Graaf says. Since the experiment, dozens of care homes throughout the country are changing their ways. His colleague, molecular flavour scientist Professor Gerrit Smit, has another example: “How many times have you enjoyed a fantastic wine on holiday, while watching a beautiful sunset, only to realise – after you’ve bought a whole case – that somehow at home it doesn’t taste as good?” he asks. “The taste hasn’t changed, just the setting.”

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•48_Taste_University taste Man 2.indd Sec1:52

09-03-2009 08:22:56


WEIRD SCIENCE

It does not stop there.

Food also has to look good. As far as taste is concerned, looks can be highly misleading. Smit again has a revealing wine anecdote at the ready. In a famous experiment, a group of professional wine experts in France were invited to sample and describe the characteristics of two sets of wines. On the menu before lunch were various white wines, to be followed after lunch by a number of reds. The descriptions of the afternoon batch were in line with what you would expect of red wines, right down to the tannins, except there was one problem. The wine they had been given in the afternoon was the same white wine they had sampled that morning, except coloured red. “It’s all about expectations. You learn to associate certain tastes with certain appearances,” Smit says. “If you change the colour, it throws you off and your brain makes a whole set of other associations,” he adds. “We fed people green tomato soup and asked them what flavour it was. They didn’t know. I’ve done the test myself and also couldn’t name the flavour,” Smit smiles. Interesting examples, but why should it matter whether we can recognise the taste of tomato soup when it is green instead of red? The point is that these experiments show that our taste expectations can actually override the taste of the food itself. And why is this important? “By understanding these patterns, we can use them to make foods taste better,” Smit says. He has found that by adding spices which people normally associate with salty foods, soup seems saltier, even though less salt has been added. The same can work for sweet or fatty foods. This brings us to one of today’s biggest

challenges: to get people to eat more healthily. The problem, both scientists stress, is that we are genetically hardwired to prefer the taste of sweet, salty and fatty foods, which are the very foods we need to cut down on. “We used to believe in the ‘wisdom of the body’, that you automatically end up choosing the things you need in your diet. Today we know that this is not true; if left to their own devices, people choose what tastes best,” De Graaf says. “Sadly, foods that are better for us often just don’t taste as good,” adds Smit.

”Change the colour of the food and your brain makes a whole set of other associations”

So if science can help make healthy food more palatable, it’s not just good news for our taste buds but also for our waistlines. In the meantime, regardless of the vast amount of knowhow fuelling new foods, the proof of the pudding is still in the eating, and at Wageningen University there are still plenty of puddings to be tested. Yum. Don’t you just love science? TASTE Holland Herald

•48_Taste_University taste Man 2.indd Sec1:53

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09-03-2009 08:23:08


Photo contest

If you provide the year’s best shot, you’ll be globetrotting before you can say “where did I put my passport?”

RAPHAELLE STOPIN: COBALT-BLUE BOTTLES, MEXICO

See the world! How does it work?

Don’t be late…

There’s a new theme every three months.

Entries for the Blue category must be

At the end of the fourth quarter (March

received by July 6, 2009. See our

2010), KLM will award the Grand Prize to the

website below for submission details.

What can you win?

overall winner.

Feeling inspired? What theme?

Check out other beautiful shots from

THE GRAND PRIZE

For April, May and June 2009, the theme

previous winners at:

is Blue.

www.hollandherald.nl

A round-the-world ticket for the annual, overall winner CONTEST RULES • Photographs larger than 10x15cm cannot be accepted • Photographs will not be returned • Holland Herald, KLM and the publishers, MediaPartners Group, accept no responsibility for lost material • Copyright clearance and permission of subjects are the responsibility of the photographers. KLM and MediaPartners Group acquire the rights for future use of the images. • The competition is open to readers of Holland Herald who are 18 years of age or older on the date of entry, and who have flown with KLM during the same period as the theme category • Entrants for the Grand Prize will be notified as soon as possible after the closing date of the theme category • Employees of KLM and MediaPartners Group, participating promotional agencies, contributors to Holland Herald, and the families of any of the above are not eligible to enter this competition • The judges’ decisions are final • The Grand Prize cannot be exchanged for cash.

JOSE EMILIO LORENTE: BLUE-FOOTED BOOBY, GALAPAGOS ISLANDS

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•54_Travel_Photocomp.indd 54

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09-03-2009 08:26:02


KLM NEWS

Travellers Check NEWS AND INFORMATION FOR PASSENGERS

1954 Dior models flying KLM. The French couturier named the featured beige woollen suit ‘Flying Dutchman’

Photo: KLM / MAI

contents Africa Experience Behind the scenes KLM news People & planet Destination nature

56 58 59 60 61

Flying Blue news KLM entertainment www.klm.com KLM route maps Fit for flying

65 66 67 70 85

Holland Herald

•55_HH_TC_2_2009_cover.indd 55

TRAVELLERS CHECK

55

10-03-2009 07:39:24


THE AFRICA EXPERIENCE

Amazing Africa Throughout April and May, KLM is providing an Africa Experience for its intercontinental passengers: a feast of events encompassing food, wine, video and other activities, focusing on this fascinating and beautiful continent

SHARE EXPERIENCES

Spread your wings Wherever you conduct your business, it’s always useful to swap experiences and pick up tips from fellow visitors to the destination you’re travelling to. KLM Club Africa is a service for members of Flying Blue, the frequent flyer program of AIR

Africa – full of spectacle, colour, excitement and adventure. A wonderful world rich in wildlife, natural beauty, magnificent scenery and fabulous food. Embark on a journey of inspiration to this vast, diverse expanse over the next two months with KLM’s Africa Experience. KLM intercontinental flights from Amsterdam Schiphol and African destinations Cape Town, Johannesburg and Nairobi* will feature delicious African-inspired menus and wine choices, in cooperation with travel specialists andBEYOND and wine importer Fourcroy Nederland. Menu cards, napkins, headrest covers,

cutlery envelopes and salt and pepper sachets will introduce themed elements. Onboard destination movies will be tailored towards the Africa Experience, as will special promotion videos in KLM lounges at Schiphol. The lounges will also host special African wine-tasting events. And that’s not all. KLM’s tax-free shopping assortment on board also includes numerous articles related to the African Experience. But don’t take our word for it. Enter a special Africa Experience competition (see opposite page) and you could be experiencing the beauty of Africa yourself – courtesy of KLM and andBEYOND!

FRANCE and KLM, and BlueBiz. It is

Visit www.africaexperience.nl for full details.

www.klm.com/clubafrica

an exclusive network for people doing business with or in Africa. You can meet members on almost every page within KLM Club Africa. Every member has their own profile page with personal information. You can easily contact other members via the message centre or add them to your contact overview. There are many ways within KLM Club Africa to find out who is where at what moment. By filling out your personal calendar for instance, KLM Club Africa informs you about other members who will be travelling at the same time, maybe even to the same country or destination. Join the club at

*A limited African-themed menu will be available on flights to and from Japan, Korea, India and China.

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TRAVELLERS CHECK

09-03-2009 08:35:25


THE AFRICA EXPERIENCE

Menu Available in World Business Class (WBC) and Economy Class as a first meal on intercontinental flights out of Amsterdam. Flights out of Cape Town, Nairobi and Johannesburg will also serve the WBC menu as a first meal. A limited African-themed menu will be available on flights to and from Japan, Korea, India and China.

FOOD WBC Guinea Fowl with Couscous and

potato, sliced carrot with mint and fine

Harissa Salad.

green beans with ginger.

Baked Fish Chermoula:

Ostrich Potjie: Braised ostrich served

Hake accompanied by mashed sweet

with a sauce, roasted diced pumpkin, sugar snaps, new country potatoes with herbs, spring onions and white beans. Chicken Macadamia and Sultanas:

CAMP IN COMFORT AT KICHWA TEMBO

Marinated chicken breast with a parsley, sultana sauce and fine green

Win a trip for two to Kenya

beans with ginger.

Experience the stunning beauty of

Lumberjack Cake with Amarula Sauce.

Africa yourself by entering a simple

macadamia marinade, coconut rice with

competition. You could win a

ECONOMY CLASS

fabulous four-day stay at the Kichwa

m two trays: Passengers can choose from

Tembo Maasai Mara Tented Camp. One of Kenya’s best-loved safari

Tray 1

Tr 2 Tray

camps, Kichwa Tembo offers a

Couscous Salad.

Sp Spiced Carrot Salad with

quintessential game-viewing

Beef Bobotie with Yellow

Sp Spinach.

experience, with sweeping vistas of

s Basmati Rice, Red Peppers

Au Aubergine Curry with

the magnificent Maasai Mara and the

and Mango

Cousc Couscous (with coriander and

Sabaringo River. Kichwa Tembo is

Chutney.

raisins) and Spanish Red Peppers.

renowned for its gracious Kenyan

Passion Fruit.

Passion Fruit.

staff whose warm welcome, charming service and effortless energy delight

WINES

guests from all over the world. Your

WBC

flights will be arranged courtesy of

Nederburg Premier Cuvée (a sparkling

KLM, and accommodation arranged

wine served as a welcome aperitif).

through andBEYOND, a world leader

Nederburg Manor House Chardonnay

in luxury adventure travel and safari

(white).

vacations (www.andbeyond.com).

Nederburg Manor House Sauvignon

To take part in the competition,

Blanc (white).

visit www.klm.com/clubafrica and

Kanu Chenin Blanc (white).

share your successful, memorable,

Nederburg Manor House Shiraz (red).

funny or bitter experiences of doing

Plaisir de Merle (red).

business with or within Africa. Closing

Allesverloren Vintage 2006.

date for entry is May 31, 2009.

ECONOMY CLASS Nederburg Foundation Sauvignon Blanc Chardonnay (white). Nederburg Foundation Merlot (red). Food developed by andBEYOND. Wines supplied by

(www.fourcroy.nl) Holland Herald

•56_African Experience.indd 57

TRAVELLERS CHECK

57

09-03-2009 08:35:44


KLM BEHIND THE SCENES

Creative catering Inflight catering is achieving higher standards than ever before. Just how is KLM meeting the challenge? Since the 1920s, when low-altitude turbulence meant catering had to be kept simple, inflight food has undergone quite a transformation. The 1950s saw a huge improvement in choice and quality, with the introduction of onboard ovens which enabled prefrozen meals to be easily heated up. The trend for innovation has continued to the present day. The wow factor Celebrity and Michelin-starred chefs now help KLM to keep its menus in the premier league. The latest of these, Sergio Herman, who has three Michelin stars to his name, explains how he brought the ‘wow factor’ to KLM’s World Business Class meals. “The whole process of planning the meal starts, remarkably, one year before it actually arrives in front of the passenger. You have to bear in mind that each meal will be prepared thousands

meals to be served at 35,000 feet, are as different as night and day. People lose about 20% of their sense of taste at high altitudes so you need to use stronger flavours. The subtleties of sweet and sour, salt and bitter also change. You have to take into

SERGIO WORKS ON A THREE-STAR CREATION

account that the meal will be reheated in an oven for 20 minutes, so things like sauces have to have a different consistency. Individual needs “In an effort to cater for individual tastes and different nationalities you

“One in five say they wouldn’t use an airline again if the inflight meal didn’t meet expectations” of times and under considerable time pressure. Despite this, you can still achieve something spectacular! “Cooking everything fresh in a fully equipped kitchen, for people sitting a few metres away and preparing

58

Holland Herald

ingredients and peanuts. Once you’ve decided on the meal and tested it in the kitchen under similar circumstances to the final preparation, it goes through two or three more testing rounds. I even go up in the air with it, to make sure it looks and tastes as good under

always have to be conscious that you don’t make the menu too neutral. But you can easily overcome this through a creative and original use of seasonings. “Some things have to be avoided completely, such as bones in fish, raw

airplane lighting and at high altitudes. “According to some reports, one in five people say they wouldn’t use an airline again if the inflight meal did not meet their expectations. With this kind of statistic you’re under a lot of pressure to get it right – and, of course, you’ve got your reputation to think of. It’s a different sort of pressure than I face every day in the restaurant, making sure that you’re always top of your game. “Customers’ expectations for inflight food will continue to grow and as people travel more they become more critical. KLM’s regular menu changes and its focus on quality and originality are all good ingredients to meet these future demands.”

TRAVELLERS CHECK

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09-03-2009 08:36:48


KLM NEWS “Food that brings a smile to your face”

A taste of history

Let’s be direct...

Think of The Netherlands and windmills, clogs, cheese and Delft Blue, the famous Dutch earthenware

heritage, given it a modern twist and applied it to the design of our new inflight catering on European Economy Class flights.

Modern nostalgia Packaging, by designers Blond-Amsterdam (www.blond-amsterdam.nl), takes design cues from the famous Delft Blue

JUST ONE OF LIVERPOOL’S MANY HIGHLIGHTS

Photo: www.AllCanadaPhotos.com

years of KLM, we’ve taken this Dutch

Photo: John Launois/Hollandse Hoogte

design, spring to mind. To celebrate 90

BOOM TOWN CALGARY

porcelain. But they’ve given it their own

With its latest new route, KLM Cityhopper brings Europe’s 2008 Capital of Culture, Liverpool, to just

fourth largest economic region will be

over an hour away from Amsterdam.

also lies at the heart of a strategic oil and

Birthplace of the Beatles, Liverpool has

energy market. Arrival times have been

continued to evolve into a cultural and

planned with the needs of business

architectural jewel and is an interesting

passengers in mind. As a holiday

destination for business travellers. KLM’s

destination, Calgary serves as the perfect

extensive network seamlessly connects

starting point to explore the Rocky

Liverpool with over a hundred destinations

Mountains. The scheduled service,

worldwide. Three daily flights offer

together with KLM’s joint venture partner

complete flexibility.

Northwest Airlines, will be operated using a

Starting on May 3, Calgary, Canada’s

served by one KLM flight per day from Amsterdam, five days per week. Calgary

KLM Airbus A330-200.

Double celebration BLOND-AMSTERDAM’S NOSTALGIC DESIGN

KLM turns 90 as the Keukenhof gardens in The Netherlands turn 60.

unique treatment. If the packaging

To mark this achievement, a selected

doesn’t bring a smile to your face, then

flower grower has created ‘Tulipa KLM’, a

the contents will! A modern interpretation

new tulip which will be christened on April

of Dutch culinary heritage has evolved

7 by KLM President & CEO Peter Hartman,

into a ‘Dutch trattoria’ concept, using only

and Frederique van der Wal, former top

the best ingredients. The Dutch love of

model and founder of the first

good bread, combined with the highest-

international flower brand ‘Frederique’s Choice’. For opening dates and times visit

quality, Italian-themed fillings, delivers a tasty treat. Eet smakelijk!

THE NEW ‘TULIPA KLM’

www.keukenhof.com. Holland Herald

•58_HH_TC_2_2009_Behind the scenes/KLM News.indd 59

TRAVELLERS CHECK

59

09-03-2009 08:37:02


KLM PEOPLE & PLANET “A unique approach to fighting HIV/AIDS”

Dance4Life www.aircares.nl or click on the Flying Blue link at www.klm.com. You can also make a donation during this flight. For payment details, see the last page of our KLM Inflight Boutique tax-free shopping section in this issue of Holland Herald.

CO2ZERO KLM’s CO2ZERO service offers passengers a user-friendly opportunity EDUCATING YOUNG PEOPLE ABOUT HIV/AIDS

to compensate their flights’ CO2 emissions by investing directly in

Every year, millions of passengers board KLM flights with a burning desire to discover new lands.

Inspire, educate, take action!

renewable energy projects. There are no

Dance4Life travels to schools around the

hidden costs - every ‘Compensation Euro’

world to inspire young people with positive,

will be invested in Gold Standard

Unfortunately, while offering new and

fun and powerful workshops that help them

projects, approved by the WWF.

exciting experiences, these same

challenge taboos regarding HIV and AIDS.

countries can also be the home of

Dance4Life offers these young people

One such project - a combined wind/

millions of children in need – a need

correct information and the skills to take

biofuel power-generation facility on

identified in the UN Millennium

responsibility and to protect themselves.

Bonaire - will start producing electricity

Development Goals. KLM AirCares

this year. Twelve wind turbines will save

offers promotional and financial

Celebrate!

around 30,000 tonnes of CO2 per year

support to NGOs to help them achieve

Every two years these young people are

and a new diesel power plant will start a

these goals.

invited to a Dance4Life event, so they can

gradual switch to biofuel in 2011. The goal

celebrate their achievements. United live by

is to make Bonaire a 100% renewable

Dance4Life

satellite they dance as one to inspire the

energy island. For further information visit

Half of the 6,800 people infected with

world to support them, and to remind world

www.klm.com/csr

HIV every day are under 25 years old.

leaders to keep their promises according to

Dance4Life is striving to change the way

the UN Millennium Development Goals.

the HIV pandemic is addressed – it can

“KLM’s passengers can support these

and will be stopped the moment young

young people by donating their Frequent

people have the power to stand up and

Flyer Miles. This will allow us to start up in

say no to unsafe sex.

nine new countries this year,” says Eveline

Dance4Life is a truly global youth

Aendekerk, Director of Dance4Life Int.

movement, using the language of dance and music to connect with young

Contribute today

people. Since 2004, Dance4Life has

For further information about Dance4Life,

empowered and united 500,000 of them

or to donate money and/or Flying Blue

in 20 countries.

Miles, please visit the KLM AirCares website

60

Holland Herald

TRAVELLERS CHECK

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09-03-2009 08:38:27


KLM DESTINATION NATURE

Coastal conservation Ali Mwachui is Project Manager for the Kiunga Marine National Reserve, one of four global conservation and development projects run by the World Wide Fund for Nature (WWF) and part of KLM’s Destination Nature programme. Via a crackling telephone connection to the remote reserve on the northern coast of Kenya, he explained the work he’s doing. “The Kiunga Marine National Reserve has been identified as a biologically important hot spot – meaning that any changes could have a significant impact on the people who depend on it. The marine

INTRODUCING SUSTAINABLE PRACTICES

population and the coral reefs are coming under threat due to unsustainable fishing

wouldn’t be possible. So a compromise had

waste, as it can’t be kept fresh. We are

practices, pollution by plastic debris from all

to be made.”

currently installing solar panels to provide enough electricity to run a freezer. It’s a

over the world and rising sea temperatures.

Change in mindset

simple solution to a costly problem. The

on the sea and the land for their

“We provide fishermen with sustainable

freezer will enable fish to be stored and

livelihoods, but were unaware of the

fishing gear which allows young fish to

used the next day, meaning less fish has to

damage that fishing with drift-nets was

escape so that they can mature and

be taken from the ocean.

doing to marine life. The unique and near-

reproduce. As a result, only the bigger fish

pristine environment of the reserve is also

are caught. We are also educating fishermen

different local community groups is already

to return younger fish caught by accident.

reducing as they see that we come with

“Members of the local community rely

“Sustainable fishing gear allows young fish to escape and mature” one of only a few breeding spots for the

“I’m particularly proud of the change in

“Initial resistance to these changes from

viable solutions which help everyone. This

mindset towards marine turtles. We have

will make our work in education a lot easier.

introduced a system which allows local

We’ll also continue to monitor

communities to contact us if they discover

environmental changes to see if these are

a turtle nest. Around 58% of discoveries are

caused by global warming or local

now being reported across the reserve.”

conditions. Because even if we cannot

endangered marine turtle. Over 12,000

influence the larger processes, on the

turtles hatch on the beaches in this area

Overcoming resistance

every year. Traditionally, turtles were simply

“Our presence has also brought additional

an additional food source for locals; others

benefits to the community. Mobile medical

Destination Nature is a KLM programme

believed they cured diseases, like asthma.

teams sometimes accompany us on our

that contributes to the sustainable

visits into remote areas of the reserve. This

development of nature and biodiversity at

simple: put a ban in place. But by doing so

has drastically improved the immunisation

its destinations. Besides financial support

you take away both a key food source and

of children under five years, pre-natal care

of specific projects, we actively promote

income. Also, the isolated and expansive

and increased HIV and AIDS awareness.

the nature conservation objectives of the

“To outsiders, the solution might seem

area means that enforcing such a ban

“Around half the fish caught goes to

ground there’s plenty more work to do!”

organisations we work with. Holland Herald

•60_HH_TC_2_2009_People_planet_dest_Nature.indd 61

TRAVELLERS CHECK

61

09-03-2009 08:38:38


Set sail for the Heineken Star Final Go to www.starďŹ nal.com/traveller to race for tickets to watch the UEFA Champions League Final - Rome, on a tropical beach.

HD9006 advertorial210X260MM.indd 1

24-02-2009 10:56:08


FOOTBALL EXPERIENCE Highlights of this year’s UEFA Champions League matches will be shown as part of KLM’s inflight entertainment programming in April and May

Set sail for Thailand Heineken will play host to football fans from all over the world to watch the UEFA Champions League Rome Final 2009 on a tropical beach on May 27

PARTICIPANTS IN ICELAND’S STAR FINAL DEMONSTRATE THEIR ENTHUSIASM FOR THE EVENT!

FANS ENJOY THE STAR FINAL IN SOUTH AFRICA

The Star Final is all about watching

one enthusiatic fan after the Star Final in

You can win tickets to this dream football-

the thrilling UEFA Champions League

Iceland. “It was an amazing experience, just

fan experience by entering the online

Final, live and at an exciting and

brilliant,” was a typical reaction received

game at www.starfinal.com/traveller.

exotic location with Heineken as your

after the event in South Africa last year.

host. Last year, more than 250 elect

This year’s Star Final will take place at

The UEFA Champions League is the greatest club football competition in the

participants watched the UEFA Champions

an exotic location in Thailand from May

world. It showcases the best players, the

League Final in the middle of the African

25-27. You will receive a chance to win

best clubs and some of the most

wilderness. The year before, the lucky ones

tickets for a three-day journey to discover

passionate fans in football. With coverage

got hold of a ticket for a special location

the sights, sounds and flavours of

available in 230 countries around the world,

under the starry sky of Iceland. Both

Thailand, before revelling in the highlight

it has become a truly global phenomenon.

events scored extremely high with the

of the trip: watching the UEFA Champions

A natural fit for the world’s most

participants: “I thought the entire trip was

League Rome Final 2009 on a tropical

international premium beer brand, available

fantastic. Absolutely unforgettable!” said

beach with people from all over the world.

in virtually every country in the world..

WATCH THE STARS ON A TROPICAL BEACH! To play the game and win tickets for the Heineken Star Final, go to www.starfinal.com/ traveller. From April 1-30, 2009, football fans can compete online. By following clues, answering football questions and working together, players can win a place at a fantastic party in Thailand, where they will join a global audience and enjoy the UEFA Champions League Rome Final 2009 on a tropical beach. The race is on! Holland Herald

•63_Advertorial Heineken 2.indd 63

ADVERTORIAL

63

09-03-2009 08:39:56


KLM FLYING BLUE NEWS “End your journey with the ultimate in luxury”

Italian glamour Following the acquisition of Jolly Hotels and Framon Hotels Group, Flying Blue partner, NH Hoteles, is now able to offer even more choice for business travellers and those looking to escape for a few days of pampering. Each stay offers another opportunity to earn Award Miles. To get there, why not take advantage of Promo Awards@ which offer great flight deals exclusively to Flying Blue members. Visit www.nh-hotels.com for more information. NH HOTELES NHOW MILANO

How to join Flying Blue

Urban escapes

AIR FRANCE KLM’s frequent flyer programme, Flying Blue, allows you to earn both Level and Award Miles.

Parkroyal Hotels and The Doyle Collection are the latest additions to the Global Hotel Alliance. These

Award Miles can be redeemed for

hotels offer everything from gastronomic

flights and other products. Level Miles

delights to spa treatments but, above all,

count towards a higher membership tier,

a new level of comfort and hospitality in

each offering different benefits such as

11 key global cities. Flying Blue Members

access to airport lounges and extra

earn up to 500 Award Miles per stay

baggage allowance.

and Platinum members can request an

To enroll, please take a brochure from

upgrade subject to availability.

the racks on board, ask the cabin crew or

For further information visit

visit www.klm.com.

www.globalhotelalliance.com.

PHONE ON BOARD In the air, you can still be there. Discover how easy it is to keep in touch, with phones on board KLM’s B747-400, B777, MD-11 and Airbus 330 aircraft. • For operation of the wall-mounted phone, see the placard on the wall below the phone. • If you have in-seat entertainment,

Accepted credit cards

Info & Fun in the category Onboard. • Calls cost US$5.90 per 30-second increment. There is a minimum charge of one minute per call. • Payment is made by inserting your credit card into the side

your handset also acts as a phone.

of the phone and

See the onscreen instructions under

swiping downwards.

CROKE PARK HOTEL, DUBLIN

Platinum, Gold, Silver and Ivory go green Flying Blue has come up with an innovative new way to protect the environment. By the end of this year, we will become the first frequent flyer programme to have replaced all of our membership cards with cards made from natural vegetal polymers. This move will save around seven tonnes of PVC annually.

Holland Herald

•65_HH_TC_2_2009_Flying blue news.indd 65

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65

09-03-2009 08:41:00


22/05/08

15:09

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Exceptional moments for valued customers. Whether you’re traveling to discover new places, enjoy family weekends or on business, it’s essential to make the most of every second. With the benefits that the Flying Blue frequent flyer programme offers, you become a privileged customer, recognized by AIR FRANCE and KLM and every SkyTeam alliance airline.

to explore, a stay in a luxury hotel, or countless other ways to spend your Miles, the choice is yours. As you travel more and more with us, we reward your loyalty by multiplying the services you can enjoy, to make every trip a moment that stands apart.

Thanks to our network of over 900 destinations, every trip is a new opportunity to earn Miles. With over 130 partners worldwide, there are lots of ways to enjoy your Miles. Whether it’s a flight to a destination you’ve always wanted

To sign up, please take a folder out of the racks onboard or ask the cabin crew. You can also sign up online at klm.com or airfrance.com

Photo Credits: Steen Sundland.

Mile s


KLM ENTERTAINMENT “More than six days of back-to-back film viewing”

Let the fun begin! State-of-the-art entertainment is available on all intercontinental KLM flights.* Just a few clicks will bring you to a virtual world of...

USE THE HANDSET TO MAKE YOUR CHOICE

Watching

Interacting

Instant access to over 85 movies, available

Who could resist sending someone a

in various languages, ranging from the

‘Guess where I am?’ SMS from a mile

classics to the latest big screen

above the Atlantic? Forgotten to bring

blockbusters. Comedies, sit-coms,

directions to your hotel? Simply use the

documentaries, news and travel shows are

built-in email to ask a colleague for

just a click away.

directions.

Listening

Stimulating

Compile your own playlist or select a

Challenge a fellow passenger to a game,

specific CD. There are hundreds of hits for

browse our extensive database of

every taste and every mood. If you prefer,

information and interesting trivia, or

you can just sit back and relax with a great

expand your horizons with one of the 23

audio book.

Berlitz language courses.

MOVIE TOP 10 - APRIL Frost/Nixon (Biography/Drama) Marley & Me (Comedy/Romance) Revolutionary Road (Drama/Romance) Role Models (Comedy) Seven Pounds (Drama) Spion Van Oranje (Action/Comedy) The Curious Case Of Benjamin Button (Drama/Fantasy) The Wrestler (Drama/Sport) Transporter 3 (Action/Adventure) Yes Man (Comedy) BENJAMIN BUTTON - JUST ONE OF 85 MOVIES AVAILABLE ONBOARD

Too much choice?

Adapted from the 1920s story by F. Scott Fitzgerald, The Curious Case Of Benjamin

Check out our online film guide before your

Button is about a man who is born in his eighties and ages backwards. A man like

next flight at www.klm.com (select: Travel

any of us, unable to stop time. It is the moving tale of the loves he loses and finds, the

Information; On Board; Entertainment).

joys of life, and the sadness of death. Starring Brad Pitt and Cate Blanchett.

* With the exception of Boeing 747-400 Economy Class. Retrofittng will commence this summer.

66

Holland Herald

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09-03-2009 08:41:44


WWW.KLM.COM “Treat yourself to more during your next flight”

Room for more

Up-to-the-minute info With KLM’s flight notification service you’ll find out about any changes to your flight as soon as they happen! To receive text message or email notifications about delays or

Worried about excess luggage? You can

www.klm.com, select ‘Manage My

reserve extra baggage space on your

Booking’ and enter your preferred

flights via check-in at www.klm.com.

mobile phone number or email address. You can also receive boarding alerts and gate changes for Schiphol.

KLM e-services make your travel planning faster, easier

Photo: Getty Images

cancellations, simply visit

By arranging this online, you not only save time at the airport, you also save 30% on the normal charges STAY INFORMED BY TEXT MESSAGE

levied at the airport check-in desk.

Wanted: extra legroom

and more rewarding than ever.

Perhaps it’s a special occasion, or you

For example, you can relate your

simply want to treat yourself or a loved

travel experiences with a direct,

one? The solution: Economy Class

easy-to-use link with KLM

seating with extra legroom or just two

Customer Support. Via the ‘Contact

seats in a row.

us’ button on the website, your

When checking in via www.klm.com

communication can usually be

these preferred seats can be reserved

handled within five days! KLM

for a small supplement.

offers a full range of services via

Available exclusively using our online

its website www.klm.com.

check-in.

Fly, drive and stay Did you know that, as well as booking flights, you can also make a hotel reservation or rent a car via www.klm.com? KLM works with reliable partners such as Booking.com for hotel reservations, and Avis for car rental. Flying Blue members can earn up to 700 Award Miles per car rental, and are eligible for a free upgrade. WWW.KLM.COM OPENS DOORS FOR CAR RENTAL

Holland Herald

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67

09-03-2009 08:42:40


KLM PLANE FACTS Boeing 747-400

1920 May 17: the first KLM flight from London to Amsterdam.

1933 The Fokker F-XVIII Pelican sets a new record for the flight Amsterdam-Jakarta of four days, four hours and 35 minutes.

1934 October: the McDonnell Douglas DC-2 Uiver wins first prize in

22

the handicap section, and second prize

(Combi 17)

overall in the London-Melbourne Air

390,100

428

Race.

(Combi 396,900)

(Combi 280)

1946 KLM launches its scheduled

920

12,900

64.44

35,000 (Combi)

70.67

yes!

Boeing 747-400ER Freighter

service between Amsterdam and New York.

1960

KLM introduces the

McDonnell Douglas DC-8 into its fleet, marking the beginning of the ‘jet age’.

1971 KLM’s first Boeing 747B heralds the start of the ‘wide-body’ age.

4

920

12,900

1989 KLM is the first European

412,800

112,000

70.67

64.44

airline to introduce the new generation 747-400s.

Boeing 777-300ER

2001 KLM is the first European airline to introduce the next generation of 737-900s.

2003-2004 KLM embarks on an extensive fleet renewal programme.

Artwork KLM fleet: Hans Murris, KLM Engineering & Maintenance, SPL/WM

2005 KLM starts adding the first of

2

900

14,200

64.80

351,543

425

73.86

yes!

12 Airbus A330-200 aircraft to its fleet.

2008

KLM’s first two (out of a

total of six) Boeing 777-300ERs are

Boeing 777-200ER

put into operation.

Thanks to its efficient network, its modern fleet and many economical measures, KLM’s performance regarding fuel efficiency is one of the best in Europe. The website www.klm.com/ travel/csr_en gives full information

15

900

13,400

60.90

297,500

327

63.70

yes!

on KLM’s corporate social responsibilty and sustainable air transport activities.

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Holland Herald

•68_HH_2_2009_PlaneFacts.indd 68

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09-03-2009 08:46:17


How big, how small, how far…?

KLM PLANE FACTS

McDonnell Douglas MD-11

10

880

11,400

51.96

280,300

294

61.21

yes!

Airbus A330-200

Boeing 737-900/800

10

880

10,700

60.30

233,000

251

58.37

yes!

5

850

4,600

35.80

21

850

4,200

35.80

76,900

189

41.91

73,700

171

39.47

Boeing 737-700

4

850

3,600

65,300

129

33.60

Boeing 737-400/300

35.80

13

800

3,600

28.88

10

800

2,850

28.88

62,800

147

36.45

56,900

127

33.40

EMBRAER 190

3

850

47,790

100

4,500

Fokker 100/70

16

740

2,400

28.08

24

743

2,400

28.08

44,400

103

35.53

38,000

80

30.91

28.72

36.25

Fokker 50

KEY

SCALE: 1 CM = 6.3 M

NUMBER OF AIRCRAFT

12 20,800

505 50

2,200 25.25

MAX. TAKE-OFF WEIGHT (KG)

TELEPHONE ON BOARD

WINGSPAN (M)

MAX. RANGE (KM)

CRUISING SPEED (KM/H)

LENGTH (M)

MAXIMUM PASSENGERS

MAX. FREIGHT (KG)

29

Fleet data information valid at magazine publication date

Holland Herald

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09-03-2009 08:46:30


WESTERGASFABRIEK

KLM MAPS AMSTERDAM

CENTRAL STATION

VVV AMSTERDAM TOURIST OFFICE

ANNE FRANK HOUSE BEURS VAN BERLAGE WESTERKERK

NEMO MUSEUM

VAN PAMPUS The Nieuwe Kerk NIEUWMARKT MARITIME MUSEUM

DIAMOND CENTER

GASSAN DIAMONDS AMSTERDAM HISTORICAL MUSEUM ZUIDERKERK

REMBRANDT HOUSE WATERLOOPLEIN

FLOWER MARKET

HORTUS BOTANICUS OPERA HOUSE WATERLOOPLEIN JEWISH HISTORICAL MUSEUM

ARTIS

HERMITAGE AMSTERDAM STADSSCHOUWBURG FOAM

KEY

MAGERE BRUG CARRÉ THEATRE

TRAMLINE WEESPERSTRAAT

RAILWAY RIJKSMUSEUM

RED LIGHT DISTRICT

VAN GOGH MUSEUM

MUSEUM DISTRICT JORDAAN HEINEKEN EXPERIENCE

IMPORTANT BUILDING

WIBAUTSTRAAT

RAILWAY STATION

ALBERT CUYP MARKET

CONCERTGEBOUW

METRO STATION ZOO GENERAL ATTRACTION MUSEUM CHURCH THEATRE MARKET

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TOURIST OFFICE

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76

Holland Herald

76-77_TC_sep_airhubs-A.indd 76 77 TC sep airh bs A indd 76 •70_HH_TC Maps.indd 76

Rokin 1-5 (Dam Square) 1012 KK Amsterdam, Holland T +31(0)20 6245787 F +31(0)20 6251220 E info@amsterdamdiamondcenter.com I www.amsterdamdiamondcenter.com Open 7 days a week and shopping nights

TRAVELLERS CHECK

10-08-2007 10 08 2007 16 16:12:22 12 22 09-03-2009 08:50:53


KLM PARTNERS

Our partners, your benefits KLM is a member of SkyTeam, an alliance of 11 airlines and 3 associate airlines. This offers you a

higher membership tier, each offering

largest airline group; together with KLM’s

different benefits such as access to

long-standing US partner, Northwest

airport lounges and extra baggage

Airlines, we guarantee you a perfectly

variety of benefits such as: 905 global

allowance. AIR FRANCE KLM is Europe’s

integrated network.

destinations; access to more lounges worldwide; a coordinated timetable for improved connections; and more opportunities to earn Flying Blue Level and Award Miles. Award Miles can be spent on flights, or with over 100 nonairline partners, such as Marriott and Hertz. Level Miles count towards a

KLM and its main partners Founded: 1926 / Home base: Minneapolis / St. Paul Fleet size: 356 / Passengers: 66 million WWW.NWA.COM Founded: 1919 / Home base: Amsterdam Fleet size: 243* / Passengers: 22 million WWW.KLM.COM * including KLM Cityhopper, Martinair and transavia.com

Founded: 1933 / Home base: Paris Fleet size: 427** / Passengers: 52 million WWW.AIRFRANCE.COM ** including Régional, Britair, Cityjet and VLM Airlines

Other KLM partners Combined code-share and Flying Blue partners

Flying Blue partners

Code-share partners

You can earn and/or spend Miles with all SkyTeam alliance members and KLM’s Flying Blue partners in Flying Blue, AIR FRANCE KLM’s loyalty program. For detailed information visit www.klm.com or www.airfrance.com. A code-share partner means that even though you have booked a KLM flight number, you may find yourself travelling on a service operated by that partner.

Holland Herald

•77_HH_TC_2_2009_Partners.indd 77

TRAVELLERS CHECK

77

09-03-2009 08:53:00


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81787 Adv Where else.indd 1-2

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SKYTEAM AIRPORT HUB GATES Amsterdam / Schiphol Airport, The Netherlands

B18 B14 B12 B10 B8

Gates B

M7

4 B19 B15 B11 B17 B13 B9

M6

H7

M5

Gates M

C14 to C21 - C26

C12

C16

Gates C

C10

C8

C15 - C18

C6

4

M4 M3

C5

H2

Schiphol Plaza

T2

H1

3

D14 D12 D68

D2 D4 D60 D8 D62 D64

D10 D66

3

6 Lounge 3 4 T9 12

G2

3

Lounge 2

F2

T8

Holland Boulevard E2

D43 D73

3

G7 G9

G4

Lounge 3

G6 G8

F3

T6

F4

E4

Gates G

F5

3 E3

F7 F6

E6

E5

F9

Gates F E8

7

E9

E18

E17

Transfer desk E20

Self-service transfer

Gates E

KLM Crown Lounge

F8

E7

E15

T

3

2 1

D41 D71

D42 D44 D72 D46D74 D48 D76 D52 D78 D54 D82 5 D47 D56 D84 D49 D77 D86 D51 D79 D53 D81 D55 D83 D57 D85 D87

G3 G5

1

2

T5 T4

D3 D5 D59 D7 D61 D63

Gates D

Gates B-C, D 59-87, M

G11-16

8

Lounge 1

Schengen

Gates H

H3

M1

C11

D16 D18 D22 D24 5 D26 D21 D28 D23 D25 D27 D29 D31

H5 H4

4

M2

C7

C9

H6

C4

4 C13

KLM flights arrive at / depart from gates B, C, D, E, F. Air France and Alitalia flights arrive at / depart from gates B and C. Continental, Delta and Korean Air flights arrive at / depart from gate G. Northwest Airlines flights arrive at / depart from gate E. Czech Airlines flights arrive at / depart from gate D. For KLM passengers travelling to Antwerp (Thalys) and Rotterdam (NS): Please ensure you collect your luggage in Amsterdam and change your KLM (e-) ticket for a Thalys/NS ticket at the Netherlands Railways (NS ) desk at Schiphol Plaza (just past immigration).

to B22 - B29

Passengers with access to KLM’s Crown Lounges and who are transferring to European (Schengen) flights are kindly advised to use Crown Lounge 25, located near the Schengen gates behind passport control, when arriving on intercontinental flights.

E19

E22

Top Level Second floor

E24

KLM Crown Lounge

25

Gates D KLM Crown Lounge

52

Paris / Charles De Gaulle Airport Terminal 2, France Delta, Northwest Airlines and AeroMexico flights arrive at / depart from Terminal 2E. Korean Air flights arrive at / depart from Terminal 2C.

KLM and Alitalia flights arrive at / depart from Terminal 2F, gates F21-36. Air France flights arrive at / depart from Terminals 2A, B, C, D. E and F.

Continental flights arrive at / depart from Terminal 2A. Czech Airlines flights arrive at / depart from Terminal 2B.

TERMINAL 2E TERMINAL 2A

TERMINAL 2C C88-C89

C86-C87 C84-C85 C82-C83

A50-A51

A48-A49 A46-A47 A44-A45

4

3

4

4

3

F41-F43

T

F56

T

F54-F55

F2

F44-F45

F34

F47

F53

F48

F52

F49

F51

F36 F35

F46

F26

F1

F27

F32 F31

3 2

T D74 D76

D53-D54 D55-D56

D57-D58 D61-D62 D64-D65 D70-D71 D60-D61

D72-D73

B33-34 B31-B32 B21-B22 B23-B24 B26-B27-B28 B29-B30 B25

TERMINAL 2D

F29

TERMINAL 2B

F30

A1 Gate Numbers

Self-Service Check-in Passport control / Security check

•80_Hub Gates.indd 80

3

KEY Check-in

Holland Herald

3

2

3

T

F28

F33

TERMINAL 2F Schengen

F50

E80-E87

T

Thalys/RER/TGV Railway station

3

3

4

T F21-F25

3

A42-A43 A40-A41

T

T

E51 E76

80

C80-C81

T

C90-C91

E91-E96

Baggage Claim 4

Walking distance from point to point (average time in minutes)

T

Transfer desk Air France Lounge Transfer by train

3

Transfer by shuttle 3 outside Customs Area Transfer by shuttle bus inside Customs Area Transfer by shuttle bus inside Customs Area, only between 7:30am and 1:30pm

TRAVELLERS CHECK

09-03-2009 09:14:48


SKYTEAM AIRPORT HUB GATES Milan / Malpensa Airport, Italy Satellite A serves arrivals at / departures from all Schengen countries. Airlines on this pier are KLM, Air France and Alitalia. TERMINAL 1

Satellite B serves arrivals at / departures from all non-Schengen countries. Airlines on this pier are Delta and Continental.

5 5

10

5

VIP Lounge 5

5

Satellite A

Satellite B

Rome / Fiumicino Airport, Italy KLM, Air France and Alitalia flights arrive at / depart from Terminal B. Delta, Continental and Northwest Airlines flights arrive at / depart from Terminal C. VIP Lounge

5 10

TERMINAL A 5

TERMINAL C

5

5

TERMINAL B

Satellite

Holland Herald

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TRAVELLERS CHECK

81

09-03-2009 08:54:16


SKYTEAM AIRPORT HUB GATES Minneapolis / Saint Paul International Airport, USA

B1 B3 B5 B7 B9 B11 B13 B15

LINDBERGH TERMINAL B Concourse D Concourse

D4

B2 B4 B6 B8 B10 B12 B14 B16

C Concourse D5

D3 D2 D1

C5 D6

C1

C3

C4

C7 C6

C8

C9

C10

C11

C14 C13 C12

C2

C22 C15 C17 C19 C21 C24 C26 C20 C16 C18 C23 C25 C27

A Concourse A1

A5

A3 A4

A2

A7 A6

A9 A8

A11 A13 A10 A12 A14

E4 E9 E5 E3

E7

E1

E Concourse (Lower level) F Concourse F5 F9

WorldClub Facility

F1 F3

F7

F11 F13 F15 F16 F14

First floor

International flights arrive at / depart from gates G1 to G9. Continental and Delta flights arrive at / depart from Concourse E. KLM flights arrive at / depart from Concourse G. Northwest Airlines flights arrive at / depart from all concourses.

F2 F6 F10

G22 G21

F4

F8

G9

G1

G10

F12 G3 G2

G5 G4

G7 G6

G8

G11 G13 G12

G15 G14 G16

G17 G19 G18 G20

G Concourse

New York / John F Kennedy Airport, USA TERMINAL 8

TERMINAL 7

TERMINAL 6

TERMINAL 9

KLM, Northwest Airlines, Continental, Continental Express and Czech Airlines flights arrive at / depart from Terminal 4. Air France, AeroMexico, Aeroflot, Alitalia, and Korean Air flights arrive at / depart from Terminal 1. Delta flights arrive at / depart from Terminal 3.

TERMINAL 5

TERMINAL 1

TERMINAL 4

TERMINAL 2

TERMINAL 3

Newark Liberty International Airport, New York, USA 136 137 138 139 128

135 134 133 132 131

A1

130

125 126 127 124 123 122

121 120

TERMINAL A 23 24 25

TERMINAL C

20

A2

102 104A 104B 106 108A 110A 108B 110B112A 112B 101 114A 103A 114B 103B 105 107A 107B 109 111 115A 113A 115B 113B

28 27

26A 26B

70

TERMINAL B

72 71 90

91

73

A3

92

94

74 93 80

82

B1

81

84

B2

B3

95

97 99

83

86

85 88

96 98

75

KLM, Air France, Delta, Czech Airlines, Northwest Airlines, Continental and Alitalia flights arrive at / depart from Terminal B. Continental (from / to Atlanta, Boston, Chicago, Dallas and Washington D.C.) flights arrive at / depart from Terminal A. Continental (from / to London Heathrow) flights arrive at / depart from Terminal B. Continental and Continental Express flights arrive at / depart from Terminal C. Presidents Club

87

WorldClub Facility

82

Holland Herald

•80_Hub Gates.indd 82

TRAVELLERS CHECK

09-03-2009 08:54:20


SKYTEAM AIRPORT HUB GATES Atlanta / Hartsfield-Jackson Intercontinental Airport, USA

B36

NORTH

C36

C35

A34

A33

B34

B33

C34

C33

D36

D35

T14

A32

A31

B32

B31

C32

C31

D34

D33

A30

A29

B30

B29

C30

C29

D32

D31

A28

A27

B28

B27

C28

C27

D30

D29

A26

A25

B26

B25

C26

C25 D28

D27

A24

A23

B24

B23

C24

D26

D25

A22

A21

B22

B21

C20

C17

D24

D23

C15A

D22

D21

C15

D16

D15

C11

D14

D13

D12

D11

D10

D9

D8

D7

T12 T11 T10 T9

A20

A19

B20

B19

C18A

T8

A18

A17

B18

B17

C18

T7

A16

A15

B16

B15

C16

A14

T6

A13

A12

B14

A11

B12

C21

C14

B13 B11

C9

C12

E31

E30

E31A E29

E28

E27

E26

E14 E16 E18

E12

A10

A9

B10

B9

C10

C7

A8

A7

B8

B7

C8A

C5

A6

A5

B6

B5

C8

C3

D6

D5

T2

A4

A3

B4

B3

C6

C2

D4

D3

T1

A2

A1

B2

B1

C4

C1

D2

D1

Crown Rooms (Delta Airlines)

E15 E17 E10

E11

C7A

T4 T3

E33 E32

C23

T5

SOUTH

E34 E36 E35

T15

T13

TERMINAL T

D38

KLM, Air France, AeroMexico and Korean Air flights arrive at / depart from Terminal E. Continental, Continental Express and Northwest Airlines flights arrive at / depart from Terminal D. Delta flights arrive at / depart from Terminal A, B, C, D, E and T.

Presidents Club

E8

E9

E6

E7

E4

E7A E5 E2 E1 E3

TERMINAL A

TERMINAL B

TERMINAL C

TERMINAL D

TERMINAL E

Houston / George Bush Intercontinental Airport, USA

TERMINAL A North Concourse

TERMINAL B North Concourse

TERMINAL C North Concourse

C18

TERMINAL D North Concourse

C19 C17

KLM, Air France, AeroMexico flights arrive at / depart from Terminal D. Northwest Airlines flights arrive at / depart from Terminal B. Delta flights arrive at / depart from Terminal A. Continental Connection flights arrive at / depart from Terminal A. Continental Express flights arrive at / depart from Terminal B. Continental flights arrive at / depart from Terminal C, D and E.

C20 B79 B79A

A14

A15

A12

A11

A10

B81 A9 B81A

B80

A1

A2 A8

C16

B86 B85A B77 B77A B76 B76A

C21 B85

C15

B87 C22

B84A B84B B84C

C14

B88

A7

C26

C25

C24

C30

C31

C32

D6 D6A

D5

C23

B83 B83A

D1

D2

D4 D3 D4A

C43

C44

C45

D7

D8

D9

D10 D11 D12

T

C27

B67

B68

B72

B60

B64

E24

C29 B69

B71A B70

B71

B61

B63 C33

E10A E10B

E1

B62 B62A

E11

E12

E14

E23

C34 C42 C35 C41 C36

TERMINAL A South Concourse

TERMINAL B South Concourse

TERMINAL C C37 South Concourse C38 C39

E2

E9

E15A-E15B

E3

E8

E16

E21

E7A-E7B

E17

E20A-E20B

E4A-E4B C40

TERMINAL E E18A South Concourse

E22

E6

E5A E5B

E18B

Holland Herald

•80_Hub Gates.indd 83

Presidents Club

E19

TRAVELLERS CHECK

83

09-03-2009 08:54:31


SKYTEAM AIRPORT HUB GATES Detroit / Metropolitan Wayne County Airport, USA

B20 B18 B16 B12 B10 B8

B6

B4

C2

B2

C4

KLM, Air France and Northwest Airlines flights arrive at / depart from Concourse A.

C6 C8 C10 C12 C14 C16 C18 C20 C22 C24 C26 C28 C30 C32 C34 C36 C38 C40

McNAMARA TERMINAL

C43 B21 B19 B15 B11 B7

B5

B3

B1

C1

C3

C5

C7

C9 C11 C15 C17 C19 C21 C23 C25 C27 C29 C31 C33 C35 C37 C39 C41

Concourse B

Delta, Continental and Northwest Airlines flights arrive at / depart from Concourse B and C.

Concourse C Tunnel

A6

A8

A10

A4

A72 A12

A18

A20

A24

A28

A30

A34

A36

A38

A40

A46

A50

A54

A56

A60

A64

A66

A68

A74

A76 A78

A70

A2

A77

A1

A75 A3

A5

A7

A9

A11

A15

A17

A19

A23

A21

A25

A27

A29

A31

A33

A35 A41

Concourse A south

A43

A45

A47

A49

A51

A53

A55

A57

A59

A61

A63

A65

A67

A69

A71

WorldClub Facility

A73

Concourse A north

KEY A1 Gate Numbers

Check-in Self-Service Check-in Passport control / Security check

T

Transfer by shuttle bus

Transfer desk

Transfer by train

Baggage Claim

Walking distance from point to point (average time in minutes)

4

Tokyo / Narita International Airport, Japan

Concourse C C87

C85

C83

KLM, Air France, AeroMexico, Delta, Continental, Korean Air, Northwest Airlines and Alitalia flights arrive at / depart from Terminal 1. Facility WorldClub

Concourse D C81

D88

D91

D93

D95

D97 D99

T

D86

D98 C84

C82

D92

D94

D96

E80

TERMINAL 2 Concourse B B74

B73

B72

Concourse A B71

T

E60

A61

A62

A63

58

A64

57 56

14 15

Satellite 1

12

55

11A 11B

54 51

16

17

18

22

21

T

Satellite 2

Holland Herald

•80_Hub Gates.indd 84

53

T

TERMINAL 1

84

52

23

24

47

32 28A 25 2F

26

27

31

34

33

38

36

35

37

46 45 44

41

42

43

TRAVELLERS CHECK

09-03-2009 08:54:37


KLM FIT FOR FLYING

Our handy hints can help you to stay feeling great both during and after the flight. Exercises should be performed slowly with steady, even breathing 10 TIMES

15 TIMES

30 TIMES

5 TIMES

15 TIMES

10 TIMES

Feet

Ankles

Knees

Shoulders

Legs

Back and arms

With your heels on the floor, stretch your toes upwards. Then keeping your toes on the floor, stretch your heel upwards.

Rotate your foot first in one direction and then the other.

Raise your leg, tensing the muscles of your thigh.

With your hands on your thighs, rotate your shoulders in a circular motion.

Bend forward slightly. Wrap your hands around your knee and raise it to your chest. Hold for 15 seconds.

Place both feet flat on the ground and hold in your stomach. Bend forward, moving your hands down your legs.

Relax whilst flying

During the flight

Reducing jetlag

Statistics show that flying is much safer

Ear pain? Pinch your nose shut,

Start adjusting your body clock to

than many situations in our daily lives

close your mouth and swallow or

the time zone of your destination the

The crew in control of the plane are

blow out against your closed mouth.

night before departure by going to

highly trained and experienced

Alternatively, chew gum

bed earlier or later

KLM aircraft are maintained and designed

Stimulate your circulation by walking

Don’t eat too heavily the night before

to withstand all sorts of turbulence

around in the cabin and stretching

you leave, or drink too much coffee or

Try to relax – breathe in deeply through

Avoid sitting with your legs crossed

alcohol

your nose, hold for three seconds and

as this restricts circulation

Eat protein-rich meals at times that

exhale slowly

Taking your shoes off might be

are normal for your new time zone

KLM partner, VALK Foundation, can offer

more comfortable

At your destination, take light exercise,

support to people with a fear of flying. Visit

Drink plenty of water and not too

such as a walk

www.valk.org or call +31 71 5273733

much alcohol, tea or coffee

Spend at least 30 minutes in daylight

HOUSE RULES All electronic devices with an antenna must be switched off completely throughout the flight. Mobile

Electronic equipment without an antenna, such as CD players,

are served to

laptops or electronic games,

passengers in their assigned seats. For

phones may be used

during cruise flight and ground-stop.

on board the aircraft

At all other times, please switch off

as long as the aircraft

and stow your personal

bar. Passengers are not permitted to

doors are open

electronic equipment if

drink alcoholic beverages brought

(unless communicated

the ‘Fasten Seat Belt’

on board with them.

otherwise by flight/

sign is on.

cabin crew).

may be used

Individual drinks

safety reasons, the purser may close the

Smoking on KLM flights is strictly forbidden at all times.

Holland Herald

•85_HH_2_2009_FitForFlying.indd 85

TRAVELLERS CHECK

85

09-03-2009 09:16:42


EU AIRPORTS

Hand baggage rules at EU airports To increase passenger safety, security rules for hand luggage are in place for all flights, in accordance with European Union regulations

Airport shopping in the EU Within the European Union,

Carrying liquids and gels in your hand baggage

liquids and gels that you purchase after passing through passport control, or on board the aircraft

When passing through security control, you will be required to present liquids and

will be packaged and sealed for

gels separately. Please follow the guidelines below.

you, together with the receipt. The unbroken seal is valid for

18-20 cm

24 hours.

Airport shopping outside the EU If you buy liquids or gels at a 20-22 cm

non-EU airport and change planes at an EU airport, your purchases will be confiscated at the EU airport security check. This can also happen for purchases you make on board an aircraft operated by an airline from a non-EU country. For further information visit www.klm.com

The plastic bag

Liquids, gels, pastes, lotions and

may not exceed

aerosols are not permitted in

Animal products

1 litre in volume

containers bigger than 100ml

To prevent the spread of animal diseases, you are prohibited from entering the EU with meat, meat

For use only during the flight, you may also take on board: Special diet food

•86_HH_1_2009_EU Airports.indd 86

permitted on arrival from Andorra, the Faroe Islands, Greenland, Iceland,

1 re-sealable

transparant plastic bag

Medication

Holland Herald

Small quantities for personal use are

Only

Baby food

86

products, milk and milk products.

per passenger

Liechtenstein, Norway, San Marino and Switzerland. For further information visit http://europa.eu.int.

TRAVELLERS CHECK

09-03-2009 09:17:44


To purchase any of our great products simply fill out this form, and hand it to a member of the cabin crew. Sit back and relax - your new purchase will be delivered shortly.

Tax

FREE SHOP

in the

AIR

Passenger Name Article no. Description

Quantity

Seat no. Flying Blue no. ❍ Cash ❍ Credit card ❍ Voucher This form can be handed in until 1 hour before landing, and can be used for night flights as well as for regular flights To purchase any of our great products simply fill out this form, and hand it to a member of the cabin crew. Sit back and relax - your new purchase will be delivered shortly.

Tax

FREE SHOP

in the

AIR

Passenger Name Article no. Description

Quantity

Seat no. Flying Blue no. ❍ Cash ❍ Credit card ❍ Voucher This form can be handed in until 1 hour before landing, and can be used for night flights as well as for regular flights To purchase any of our great products simply fill out this form, and hand it to a member of the cabin crew. Sit back and relax - your new purchase will be delivered shortly.

Tax

FREE SHOP

in the

AIR

Passenger Name Article no. Description

Quantity

Seat no. Flying Blue no. ❍ Cash ❍ Credit card ❍ Voucher This form can be handed in until 1 hour before landing, and can be used for night flights as well as for regular flights To purchase any of our great products simply fill out this form, and hand it to a member of the cabin crew. Sit back and relax - your new purchase will be delivered shortly.

Tax

FREE SHOP

in the

AIR

Passenger Name Article no. Description

Quantity

Seat no. Flying Blue no. ❍ Cash ❍ Credit card ❍ Voucher This form can be handed in until 1 hour before landing, and can be used for night flights as well as for regular flights

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08050


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2/11/09 2:05:21 10:54 AM 12/9/08 PM


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Treat your biz to a bonus. Enrol on klm.com/bluebiz and earn free flights. BlueBiz is KLM’s company loyalty programme. Sign up now and your business will be given Blue Credits on every trip. On top of your Flying Blue Miles. You can redeem your Blue Credits for free flights, for business or leisure, for anyone in your company. Not enrolled? You should be. It’s free. Just take a look at our leaflet on board the aircraft or visit www.klm.com/bluebiz.

Advertentie_23Januari_UK.indd 1

10-02-2009 13:38:11


Discover how to y through an airport Change planes with ease, speed and comfort without changing terminals at Amsterdam Airport Schiphol.

031001137 Schiphol UK 210x260.indd 1

03-12-2008 11:54:07


Holland Herald  

The April edition of KLM Royal Dutch AIrlines' inflight magazine

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