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Umm...Like Guide How to lose umm, like, I mean, and you know from your job interview.

Introduction Almost everyone uses filler words or verbal pauses while communicating their thoughts. Whether it’s at work, in class, or during a job interview, these verbal tics are often involuntary and understandable. The challenge is that many of us can’t even make it through one sentence without using umm, like, I mean, or you know as a verbal crutch to transition onto our next thoughts. Filler words then become distractions—they can make us sound unprepared, unclear, or even irritating. After studying thousands of video interviews, InterviewStream has developed 6 strategies to assist you in reducing your subconscious desire to use America’s most overused words:

umm, like, I mean, & you know

After putting some of the below umm…like strategies to the test, you’ll develop a new found self-awareness that you say these words way too often and sometimes even sound like an idiot. So read below, plug in a webcam and challenge yourself to answer at least 1 interview question without saying umm, like, I mean, or you know. After you finish, your interview will automatically upload to your account allowing you to review your streaming video responses online. See and hear yourself. It may seem awkward or even a bit scary, but it really helps. Practice, too, as it’s necessary to

study your language over and over on video. You can even count your fillers on InterviewStream’s exclusive Umm…Like Counter. Soon your filler words will be used less and less. Both you and your potential employers will appreciate the difference. Below are 6 proven strategies.

Be Prepared • People seem to use umm, like, I mean & you know as crutches

when they’re not prepared. Think about possible topics or questions. Have a point of view. • An interviewer or an audience will identify this immediately

if you’re not clear and concise, and have to struggle while communicating your thoughts.

Be Passionate • When you have something to say and you’re passionate about it,

umms, likes, I means and you knows will not happen.

• Topics of high interest, one’s you are very knowledgeable about or

experienced in, are one’s you typically don’t have to search for words.

Silence Is Golden • The trick is to become comfortable with silence. Employers like to

see composed, thoughtful responses, so silence is almost expected. • It’s acceptable to pause and think before you speak instead of

filling the space with fillers such as umm, like, I mean, or you know.

Repeat or Paraphrase • Repeat back a paraphrased version of the question. This gives you

several seconds to formulate your answers and tighten your thoughts to the question. • DO NOT use this strategy with every response.

Enlist Help of Others • Enlist the help of co-workers, career coaches, classmates, &


• Have them raise their hand, cut you off, or pinch you every time

you say umm, like, I mean, or you know.

• Alternatively, give your co-worker, career coach, friend, or

classmate a nickel every time you use fillers.

Record Yourself This is a step you should not skip! Recording yourself allows you to study your speech over and over again and reduce your use of filler words over time. Also, with InterviewStream, you’ll be able to upload your responses and email them to others for feedback. In addition, InterviewStream’s exclusive Umm…Like Counter allows you to count your filler words while you watch your streaming video interview.

5 StepS Step 1 Step 2 Step 3 Step 4 Step 5

Get Started (Free)

Log in & create an account

Pick Interview Questions Choose Up to 6 Questions Click Submit


Plug in webcam and begin interview Review & retry after each response

Upload, Watch, & Share Upload responses & watch Email to others for feedback

Umm...Like Counter

Listen & count your filler words Retry interview & track your progress

About InterviewStream is the premier provider of video interviewing solutions. Their six product suite of proprietary online technology provides video interview solutions to universities, career candidates & recruiters around the globe including 9 of the top 10 global MBA Programs and the #1 entry level job board. Founded in 2003 by Miles Munz and Randy Bitting, both named “Top 30 Under 30: American’s Coolest

Young Entrepreneurs” by Inc. magazine in August 2007. InterviewStream has quickly become the ‘industry standard’ practice and screening interview tool for thousands of job seekers, career counselors, employers, & WIBs – across 4 continents and in 44 of the U.S. states. InterviewStream, LLC is a privately held company headquartered just outside Philadelphia in Bethlehem, PA. InterviewStream LLC 205 Webster Street Bethlehem, PA 18015 Phone: 877.773.3164 URL: Author: Randy Bitting Co-Founder of InterviewStream

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