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CHIGWELLGROUP.CO.UK | 020 8500 4100 | CG NEWSLETTER

ISSUE FIVE

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Record start to the year and new development is announced.

CG News says goodbye to Tottenham Hotspur Commercial Manager and friend Mike Rollo.

Universal Composite Doors opens for business in an exciting new addition to the Chigwell Group.

Chigwell Group donate £10,000 to Havering Mayors Charity Appeal.

CG News

AARON HOUSE, UNIT 8, HAINAULT BUSINESS PARK, FOREST ROAD, HAINAULT, ESSEX IG6 3JP

Chigwell Group on Track for Record Growth Despite the current economic uncertainty surrounding Brexit the first quarter of 2019 is shaping up to one of the strongest in Chigwell Group’s history.

With all areas of the company performing above expectations Dean Floyd Chairmen of Chigwell Group is really upbeat about the company’s future.

Dean Floyd says. “Chigwell Group has won a number of major contracts in the first quarter of 2019 and we have a number of exciting projects in the pipeline for the rest of the year. I am very proud of what my team has accomplished and look forward to making some more announcements very soon.” dean@chigwellgroup.co.uk


CHIGWELLGROUP.CO.UK | 020 8500 4100 | CG NEWSLETTER | ISSUE FIVE

NEW DEVELOPMENT CONFIRMED FOR TANNERS LANE DEVELOPMENTS LTD

MORE NEW CONTRACTS FOR TANNERS LANE CHIGWELL CONSTRUCTION DEVELOPMENTS Chigwell Construction is delighted to announce that we have won a number of new contracts already this year, making 2019 one of the best starts to a new year in the company’s history.

Tanners Lane Developments Ltd a sister company to Chigwell London Ltd has just purchased land with planning permission for 9 residential apartments with a mixture of one and two beds.

Chigwell London has secured the development of the building at a cost of £1.5m and a GDV of total development £3.6m

The contracts are for a number of housing associations and include:

The site will be ready for occupation Winter 2020. Dean Floyd says. “We recently completed a very similar development also in Lea Bridge Rd, and the nine flats there sold very quickly. It was obvious there is a demand for this type of luxury development which we are very experienced in producing”.

SW9 – Network Homes As the housing management organisation for the Stockwell Park Estate, SW9 manage the day-to-day housing services for around 1,500 homes on behalf of the landlord – their parent company, Network Homes.

CHIGWELL CONSTRUCTION REACHES NEW HEIGHTS

Chigwell Construction will be undertaking the responsive repairs and void refurbishment until 2022 with a potential four-year extension. The contract also includes cyclical-decorations.

It’s onward’ s and most definitely upwards for Chigwell Construction with the arrival of this brand-new Cherry Picker. This purpose-built vehicle is yet another welcome addition to the Chigwell fleet and. • Reaches a maximum height of 12.5m. • 7.5m reach. • Load capacity of 230kg – 2 engineers and equipment. • 360 degree access.

Hammersmith & Fulham From April 2019 Chigwell Construction have been awarded the contract for the responsive repairs and maintenance and minor voids contract for Lot 3 SW6 & SW10 area. The duration of the work is for nine months with a possible three-month extension from April 2019 and worth £2.5m per annum. Newly refurbished 24/7 Call Centre is now fully operational. (Right)

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Bancroft Estate We have become an approved contractor to carry out works at the Bancroft Estate and help their objective of ensuring the estate is maintained to the highest possible standards and to provide a first-class service to their residents.

Metropolitan Thames Valley Metropolitan Thames Valley (formerly Metropolitan) provides housing at different levels of affordability for people living in London, the South East, East Midlands and East of England. They deliver care and support to customers with a wide range of needs, specialising in services for older people and for people with mental health issues and learning disabilities. They also deliver a wide range of shorter-term services which provide customers with intensive support. Chigwell Construction have signed a “Tier 2 General Building Contract” covering all Metropolitan Thames Valley’s building work. We have also signed a contract with Metworks, Metropolitans in house DLO to assist with their larger works.


CHIGWELLGROUP.CO.UK | 020 8500 4100 | CG NEWSLETTER | ISSUE FIVE

Chigwell Group are very proud of the relationships we build with our partners, one of whom is the Anderson Group “I didn’t like that, so I set up my own charity. Initially I supported a different charity each year but soon discovered that although they were run by lovely people, their vision didn’t match ours.” Mark continues: “Off the back of that, in 2009 we began supporting the National Autistic Society.”

CG News caught up with Mark Anderson, Chairman of the Anderson Group and The Anderson Foundation, for coffee at the Blue Boar Deli at Abridge. We spoke of the industryrenowned company which he’d founded over 30 years ago. “I worked for a groundworks company”, Mark explains. “But after seven years there I realised that I could be doing it better myself, so I went out on my own”. Mark says that in the early days it was hard work, but it was also fun: “I realised at a young age that the art of success for me was delegation. There were some things I was good at and some not so good. “So, I wasn’t afraid to bring in people that could fill the gaps. I treated them well and that is why we have got to where we are today. Quite a few of them still work for me today.” Mark puts the success of the company down to actually doing what you say you will do. “One thing that amazes me is that there are very few people in this game that actually do what they say they will do.

And so, I did just that, and on the back of that we got lots of work, and when you get lots of work that enables you to be more selective about who you work for.” Mark first met Dean Floyd around 9 years ago and now CWC Commercial supplies products to many of the Anderson Group’s developments. Mark says: “We have a very good working relationship with CWC Commercial and Dean continues to support our charity every year. “I like the fact that they are non-contractual and have a can-do attitude.” One project CWC Commercial was very proud to be a part of wasthe manufacture and supply of the specialist windows and doors at the NAS Anderson School in Chigwell. Mark explains: “About 15 years ago I used to attend a lot of sporting testimonials. I discovered that of all the money raised at each event only around 15% actually went to those who needed it. Every pound I raised for them they would waste 80p!”

“Before we align ourselves with any charity, I do a lot of research. I visited many of the NAS’ initiatives, liked what I saw and at the same time got a better understanding of autism and Asperger’s”.

CWC COMMERCIAL AWARDED RECORD 3M CONTRACT CWC Commercial are delighted to announce that we have just been awarded the contract to supply windows and curtain walling for Inland Homes development Church Road. The contract which is valued at nearly £3m making it the single biggest contract to date to be given to CWC.

Mark subsequently had a meeting with Mark Lever, the CEO of National Autistic Society. “I told him about my frustrations and that I’d like to use my day job to start helping with the charity. I wanted to deliver them an NAS School specifically for the young people they spend each day supporting”. And that’s what Mark did. The NAS Anderson School opened in September 2017 on the site of the old Tottenham Hotspur training ground in Luxborough Lane, Chigwell, admitting 11-25 year olds from a range of backgrounds. The Anderson Group has also set up a construction skills centre for the pupils to gain skills for employment. “Improving on the NAS School at Chigwell, the idea now is that we will build another school, which we will look to incorporate into one of our future developments.” “This was the first ever school for kids with autism built from scratch, so this is now the blueprint for future schools.”

Once again we were delighted to support the Anderson Foundations annual Christmas Lunch raising thousands of pounds for the National Autistic Society. For more information about the Anderson Foundation visit andersonfoundation.co.uk

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CWC Commercial have also recently been awarded a number of other new contracts and demonstrates the company’s continued growth in this competitive sector. They include: INLAND HOMES Lily’s Walk, High Wycombe Five apartment blocks. Supplying uPVC windows and doors. INLAND HOMES Bucknall’s Lane, Watford Six apartment blocks and 91 houses. Supplying uPVC windows and doors. ANDERSON GROUP Ipswich 47 houses and three apartment blocks. Supplying uPVC windows / doors. QUINN ESTATES GRE Riverside, Ashford Six apartment blocks and 24 houses. Supplying aluminium windows / doors and curtain walling.


CHIGWELLGROUP.CO.UK | 020 8500 4100 | CG NEWSLETTER | ISSUE FIVE

MIKE ROLLO FEATURE Chigwell Group has always had a close association with Tottenham Hotspur. The company has sponsored many games at the former White Hart Lane in the Oakroom Lounge for many years. Mike Rollo has been Chigwell Groups commercial contact at the club for all that time but after 36 seasons he is about

Why have you decided to retire as Commercial Manager at Tottenham Hotspur after 36 seasons there? MR. It was a tough decision, made even harder due to my own personal support for the Club and that I had always imagined my being there until being carried out in a box! However, with the advent of our magnificent new stadium, new sales and client service procedures having been introduced over the past 5 years and an emphasis on the new stadium becoming a multi sports venue made me realise that perhaps it is now time to pass the baton as the business moves into a new exciting era.

How did you start working at Tottenham? MR. My teenage ambition was to enter the world of newspapers. So right from school in humble beginnings as the office messenger boy at the London Evening News back in the late’60’s, I got my first telesales role on the advertising department before a period with the Hendon Times as an ‘on the road’ sales representative before at the age of 23 becoming marketing manager of a group of newspapers in Devon. My support for Spurs led me to make the 500 miles round trip for many games a season before 8 years later, before applying for the position of Promotions Manager in the commercial office at Spurs, ironically enough to be responsible for the launch

of the Club’s own newspaper for the fans. There was a comparison in the advertising revenue you needed to finance a newspaper, which similar introducing new commercial income streams to meet with the increasing costs associated in running professional football clubs in the Football League at that time. There was a long interview process, and I was lucky enough to get the job and made my way up to North London to join the Club in October 1983.

Who were some of the people you remember at Tottenham when you joined? MR. There were many, I was still a fan so to work alongside those I had admired was at first a joy in itself. I got know the legendary Bill Nicholson who was by then on the scouting side after being manager of our greatest teams throughout the 60’s and 70’s. Keith Burkinshaw was the manager at that time, with Steve Perryman, his captain and other team members at that time like Glenn Hoddle, Ossie Ardiles, Gary Mabbutt and Ray Clemence. They all have remained good friends to this day. When I look back on my first season, I think Keith regarded me as a bit of a thorn in his side sometimes because one of my responsibilities was to organise the pre-match entertainment. I recall having all sorts of acts from escapology hanging handcuffed suspended from the stands, dogs

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to retire. CG News spoke to Mike to find out more about his time at Tottenham and his association with Chigwell Group.

leaping through flaming hoops. I recall booking the Minnesota Marching Band who were visiting in London and put on a magnificent display before we played West Bromwich Albion on a cold February Saturday afternoon. Nobody, least of all me realised the effect 150 band members marching up and down the pitch prior to the match would have. Thirty minutes before kick-off I was summoned to the dressing room and told by Keith in no uncertain terms to get the band off the pitch!

What do you regard as your biggest achievement at the club? MR. I recall one of my first games to sell was Bayern Munich at home in the UEFA Cup. Being a German team, I looked for a German company and tried VW, BMW and others without success. On the way home I popped into the pub for a bottle of beer. The barman gave me a Holsten Pils and I soon realised it was a German brand. So, I took their details from the label, and made the call the next day which ended up with them sponsoring the Bayern Munich match. Shortly after, they would become our first-ever shirt sponsors, which to this day I’m eternally proud of achieving. I also launched and presented Spurs Line, a daily programme fans called to listen to giving the latest news on the Club, which at the time in the mid 80’s, before the introduction of the internet, social media, radio stations like BBC 5 Live


CHIGWELLGROUP.CO.UK | 020 8500 4100 | CG NEWSLETTER | ISSUE FIVE

and sporting TV channels was the only way fans could find out news on the Club, with the opening jingle being performed by Chas and Dave, to listen to interviews with the manager and players. Eventually I signed up BBC Match of the Day commentator, John Motson to give the programme content that broadcasting touch. The greater part of time at Spurs has been establishing what later became known as corporate hospitality behind the scenes of this famous football club. In 1982, the Club rebuilt the West Stand which was the first ever custom-built facility for those who wished to entertain their customers, friends and family in the stadium on match-days. For the first time the Club offered executive boxes, restaurants and bars and I introduced match entertainment packages which offered meals and drinks served exclusively in your own executive box and lounges. Companies also took part in sponsoring the match which later included opportunities to sponsor the match ball and match programme which were signed by the first team and after the final whistle, presented by their nominated man of the match. During those pioneering days, I added pre-match tours so guests could access the Spurs dressing room, unique in its time to see the inner sanctum where the players shirts, kit and boots were laid out ready for kick off, a real exclusive opportunity which became an enormous attraction on match days. When I first joined, I was amazed to find famous old players queuing up to purchase tickets for home games. So, in the early 90’s I established a link with our former players introducing the Legends Lounge in the east stand, which by then had been refurbished with executive boxes and lounges, bringing back many Spurs Legends to meet members and their guests, a real treat to meet those former players who would nostalgically talk about their playing days and about

From left to right: David Howell, Mike Rollo, John Motson, Gary Lineker

the game they were about to watch. Nowadays there is a huge team of former players attending home games who will continue to attend the premium seat areas of the new stadium.

When did you first meet Dean Floyd? MR. Increasingly through the 90’s corporate hospitality became a major investment for companies to entertain customers at Tottenham Hotspur and as Dean established the business, he recognised the benefit of this to his company. It was my pleasure to assist Dean in booking his matches in the late 90’s and developing our relationship throughout the past 20 years which resulting in Dean’s company being one of the Club’s most regular match sponsors in the old stadium. Now as we look forward to the opening of the Club’s new magnificent stadium, I’m delighted that Dean is becoming one of the inaugural members of The H Club which is the most anticipated Members Club in London. With dedicated concierge care, the highest calibre of individual service and personal attention, combined with the very finest seats, dining and surroundings, The H Club provides an

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experience par excellence. Its name derives from the Club’s early beginnings in 1882 when the club badge featured the letter ‘H’, not the cockerel as it is today. Dean’s match seats overlooking the halfway line are even heated so Dean and his guests can look forward to an impeccable experience within the new stadium in due course.

After 36 seasons at Tottenham Hotspur, what are some of your abiding memories? MR. There are so many both on and off the pitch, from being in cup finals, winning the UEFA Cup in my first season to the FA Cup win in 1991 and League Cups in 1999 and 2008, not forgetting the fantastic team we have at present to my own personal sales achievements from the pioneering days to the present. Match day involvement is something I will miss but above all, just working for such a big club, and one that was so close to my heart even before I started working there is my greatest joy. When I joined Tottenham, I knew I’d be there for life and it so happens, it has turned out that way.

And what are your plans for the future? MR. I’ll continue to cheer on Spurs. Match day involvement is something I will miss however I do have two seats in the new stadium so I will be able to return to becoming a Spurs supporter again, albeit in not such a significant role that I am used to. To keep myself active, apart from improving my golf, I plan to start some form of part time consultancies which will keep me busy no doubt. Above all, I can look back and say how fortunate I have been to have never experienced being associated with such a great football club, there has never been a dull moment – it has indeed been 100%, a job of love!


CHIGWELLGROUP.CO.UK | 020 8500 4100 | CG NEWSLETTER | ISSUE FIVE

CHIGWELL GROUP EXPANDS AGAIN

Chigwell Group are delighted to announce the creation of a brand-new company called Universal Composite Doors. Based near Cambridge, UCD manufacture a wide range of quality composite doors for the trade and is managed by “industry people” with many years of experience and a commitment to offer a complete service from point of sale material, on time deliveries and communication from a team that actually care. Universal Composite Doors is made up of a highly motivated team looking to drive a business that offers what so many seem to struggle to do today; supply a quality product, on time from a friendly team that communicate with the customer.

APPOINTMENT

NEWS

Dean Floyd, Chairman of Chigwell Group says. “This new business represents a significant financial investment for the group but we wanted to ensure that we had the very best equipment and the right stock holding of components and the best point of sale material so that we can offer the very best product and service possible”. Neil Peck, UCD Managing Director says. “Here at Universal Composite Doors our aim is to supply a consistently high-quality range of composite doors at competitive prices to retail businesses that are in need of a supplier who can maintain consistently high levels of both products and service”. You can find out more information about Universal Composite Doors from the company website. universalcompositedoors.co.uk or email neil@ucdlimited.co.uk

CHIGWELL CONSTRUCTION IS DELIGHTED TO ANNOUNCE THAT ANGELA WILLCOCK HAS BEEN PROMOTED TO THE NEW POSITION OF CONTRACTS DIRECTOR Angela started with the company in March 2007 as an administrator in the small works department, dealing with responsive repairs and maintenance contracts. She then became an assistant to the contract’s managers on the planned maintenance internal refurbishments, a role she fell in love with. Angela became a contracts manager herself in May 2009 and ultimately was responsibility for running projects totalling £8m. Angela says. “I was very lucky to be trained by our MD Dean Floyd who showed me how he wanted his contracts run, the high standards he expects from his staff and

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how he requires his staff to treat clients. I’m very grateful that Dean has entrusted me with this new position as Contract Director and I look forward to the exciting challenges ahead”. Chigwell Group MD Dean Floyd says. “Angela is a long serving member of staff and is company through and through. I have every confidence in her and her ability to make the right decisions for me and the company as a whole. I’d like to welcome Angela on board in her rightly deserved new role and I’m sure the company will go from strength to strength”.


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CHIGWELL GROUP GIVE TROUBLED YOUNGSTER WORK EXPERIENCE TO BUILD CONFIDENCE When Steven Biggs was diagnosed with Asperger’s he was told that it meant that he would probably never get a job! But a chance meeting with Chigwell Group Chairman Dean Floyd proved that if you have enough determination anything is possible.

But Steven was determined and enrolled at Barking and Dagenham College in Rush Green. He worked hard and passed his exams in bricklaying, plastering, painting and decorating. Steven says. “Some of my family work in the construction industry and I wanted to follow in their footsteps. My brother is a professional painter and decorator and dad was involved in demolition”. But although Steven was now qualified his biggest test was still to come, actually getting a job which, he was told would be virtually impossible! But that was all about to change when he happened to walk into his local pub one day, a decision that would be a turning point in Stevens life. Dean Floyd says. “I just happened to be in the pub at the same time as Steven and overheard him talking to someone about looking for a job. He was explaining what he had done in college despite his Asperger’s and I was struck by his determination to work. I introduced myself and said that I was willing to give him some paid work experience at Chigwell Construction. He was over the moon

NEWS When Chigwell Group was approached by Cllr Dilip Patel, the Mayor of Havering to support his Mayoral Charity Appeal we were delighted to help out and made a £10,000 donation.

Steven has had a tough upbringing. He was brought up in the care system and then in 2017 he was diagnosed as having Asperger’s which is a condition on the Autism spectrum and means you lose concentration easily and find it hard to socialise and make friends. Steven says. “I live in shared accommodation and I could be talking to someone and half way through a conversation I might go off and talk to somebody else. When I was diagnosed there was a part of me that was relieved that they had discovered what was wrong with me but another part which worried me I was told that I might never be able to work.”

CHARITY

The mayors three chosen charities that have benefited from the donation and all the other money raised during the year include Havering Mind, Rainbow Trust and Lennox Children’s Cancer Fund.

and accepted my offer. Steven has only been with us a relatively short time but I can already see that with our training and encouragement he can really go places”.

Some of the Mayoral events that Chigwell Group supported included a Burns night, open air cinema, ice gala figure skating exhibition and a variety concert.

Chigwell Group have helped The Anderson Foundation raise a lot of money for the National Autistic Society and were involved in the construction of The NAS Anderson School. Dean Floyd continues. “Training Steven was just another way that we as a company could show our support and raise awareness of this condition and demonstrate that if you have the same ‘can do’ attitude as Steven, anything is possible”. Although Steven is now getting the much needed on-the-job experience that he needed, he says that it’s still a daily struggle to cope with his Asperger’s, but with the support and understanding of the team at Chigwell Construction he feels that he has the very best chance of managing it. Steven hopes that one day he will have his own business and follow in the footsteps of Dean Floyd who he says is “one of the best”.

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One of the highlights of the year though was the success of Havering Council’s float in the New Year’s Day Parade in London. London boroughs compete for large cash prizes for their respective mayoral charities with entries reflecting the parade theme ‘London Welcomes the World’ and Havering’s entry, supported by Chigwell Group came second and received a prize of £9,000 to add to the mayor’s charity fund raising appeal.


CHIGWELLGROUP.CO.UK | 020 8500 4100 | CG NEWSLETTER | ISSUE FIVE

CHIGWELL HEATING COMES TO THE RESCUE When Chigwell Heating were contacted by Shepherds Bush Housing Association and informed that one of their properties had severe heating boiler problems, we dropped everything to help. Clifford Haigh House is made up of 40 flats which were serviced by three old boilers. Out of the three, two had broken down and the final one also needed replacing. Chigwell Heating team assessed the situation and put a plan into place.

We put extra engineers on the job so that it would be done quicker which saved a couple of weeks and meant that the tenants were never without heating or hot water. Chigwell Heating’s Director Donatas Pranevcius says “The pressure was on to get this job completed on time as we were already very busy with other work due to the time of year. But we have a very good relationship with Shepherds Bush so we pulled out all the stop to get the work done”.

TOTAL HOUSING 2019 Chigwell Group was delighted to sponsor the “Leader’s Lunch” at Total Housing 2019 in Brighton earlier this month. The lunch which was attended by 40 CEO’s and senior management of RSL’s from across the South East. Chigwell Group also exhibited at the two-day event which is attended by senior housing professionals. Dean Floyd, Chairman of Chigwell Group said. “We were delighted to be a major sponsor at this event which has traditionally been the main showcase for the sector in the South East. It was an ideal opportunity for us to engage with so many decision makers in areas that Chigwell Group is becoming an increasing presence in”.

In other news The block of nine luxury flats were fitted with Worcester efficient boilers with smart controls and bathroom suits with GROHE bathroom accessories. The block of flats has a Worcester system pump installed with all the latest smart equipment which provides an equal and efficient water supply to each of the flats. Chigwell Heating also completed a full central heating installation at the now completed Tanners Lane development. The properties were also fitted with underfloor heating, bathrooms and shower rooms and accessories.

If you have any suggestions or would like to contribute to future editions of CG News we’d love to hear from you. Please email me at dean@chigwellgroup.co.uk

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Chigwell Heating has completed the pump room and boiler installations at the new Chigwell Construction development at Lea Bridge Road, Leyton, E10.

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CG Chigwell Group Newsletter, Q1 Digital  

With all areas of the company performing above expectations Dean Floyd Chairmen of Chigwell Group is really upbeat about the company’s futur...

CG Chigwell Group Newsletter, Q1 Digital  

With all areas of the company performing above expectations Dean Floyd Chairmen of Chigwell Group is really upbeat about the company’s futur...

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