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POLICIES & PROCEDURES 2012/13

Reviewed July 2012


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POLICIES AND PROCEDURES Aims and objectives……………………………………………………………………………………………………………………. 3 Training and development policy……………………………………………………………………………………………………... 4 Admissions and settling in policy…………………………………………………………………………………………………….. 5 Partnership with parents policy……………………………………………………………………………………………………….. 6 Contingency arrangements policy……………………………………………………………………………………………………. 7 Confidentiality policy…………………………………………………………………………………………………………………… 8 Data protection policy………………………………………………………………………………………………………………….. 8 Safeguarding policy…………………………………………………………………………………………………………………….. 9-10 Equal opportunities policy……………………………………………………………………………………………………………… 11 Special educational needs policy……………………………………………………………………………………………………… 12 Behaviour management policy………………………………………………………………………………………………………… 13 Procedure for an uncollected child……………………………………………………………………………………………………. 14 Procedure of a lost child……………………………………………………………………………………………………………….. 14 Collection of child by an unknown person…………………………………………………………………………………………… 15 Sun safe policy…………………………………………………………………………………………………………………………. 15 Outings policy…………………………………………………………………………………………………………………………… 16 Early years foundation stage………………………………………………………………………………………………………….. 17 The monitoring and evaluation of activities………………………………………………………………………………………….. 17 Mobile phone and camera policy……………………………………………………………………………………………………… 18 Computer safe policy…………………………………………………………………………………………………………………… 19 Food and drinks policy…………………………………………………………………………………………………………………..20 First aid and medication policy………………………………………………………………………………………………………… 21 Accident policy…………………………………………………………………………………………………………………………... 22 Health and illness policy……………………………………………………………………………………………………………….. 23 List of notifiable diseases……………………………………………………………………………………………………………… 24 Health and safety policy – cleaning and maintenance…………………………………………………………………………….. 25 Health and safety policy – toys and equipment…………………………………………………………………………………….. 25 Health and safety policy – plants and animals……………………………………………………………………………………… 26 Fire safety policy……………………………………………………………………………………………………………………….. 27 Fire evacuation policy…………………………………………………………………………………………………………………. 27 Fire escape plan……………………………………………………………………………………………………………………….. 28 Contingency plan………………………………………………………………………………………………………………………. 29 Smoking policy…………………………………………………………………………………………………………………………. 30 Prohibited substances…………………………………………………………………………………………………………………. 30 Complaints procedure………………………………………………………………………………………………………………….. 31

Reviewed July 2012


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AIMS AND OBJECTIVES To create a happy, caring and enriching environment that meets the needs of each individual child and their family. To work in close partnership with Parents/Carers, building a sound relationship and ensuring good communication. To be flexible when offering hours of care that will suit the needs of the individual customer. To provide healthy, well balanced, nutritious meals and snacks, reflecting the diversity of society. To have detailed written policies and procedures in place, this will be reviewed regularly and in accordance with the guidelines as set by OFSTED. To update training where necessary by attending courses so as to improve or offer more to the quality of care already provided. To maintain high standards throughout the setting especially with regards to safety and security by using risk assessments. To ensure that each child has a fun day, within an environment that makes them feel safe and secure. To establish a network of contacts with appropriate resources within the community and wider area, in order to enhance children's perception of the world and to gain new experiences. To be flexible and sensitive to each individual child’s needs and abilities and encourage exploration and learning through their own experiences. To keep well written and up to date assessments for each child following the EYFS, ensuring the planning of activities that will enable all children to learn and develop at their own pace. To promote equality for all children by providing materials that challenge stereotypes by putting emphasis on positive images of gender and racial groups and to seek help and advice from various independent organisations if needed. To encourage learning through play and to enhance each child’s full social, emotional, intellectual, physical and creative development by providing varied and stimulating toys and activities and ensuring that the environment caters for all ages and stages of development. Consequently, recognise the need for a child’s health, education and care and play to be interdependent rather than separated.

Reviewed July 2012


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TRAINING AND DEVELOPMENT POLICY We endeavour to ensure that the highest possible level of care is always offered. In order to achieve this goal we constantly assess and update our training and knowledge in all areas of childcare and development. This includes updating paediatric first aid and child safeguarding every three years in accordance with guidelines set by OFSTED. We keep up to date with the latest training offered by the local authority and take advantage of any training opportunities to continue to improve our service. Antony is currently working towards his Level 3 Diploma in Children and Young Peoples Workforce, this is due for completion Spring 2013. Kara is currently undertaking her Foundation Degree in childcare which is due for completion Summer 2013. After which she plans to work towards gaining an Early Years Professional Status in childcare.

Reviewed July 2012


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ADMISSIONS AND SETTLING IN POLICY Bradgate Childcare adheres to an Equal Opportunities Policy and when accepting new children operates on a first come first served basis. If there are no places available or the sessions available are unsuitable, each child will be added to a waiting list and when places become available the child at the top of the list will be offered the place. Any interested customers will be sent a prospectus and are welcome to visit the setting and/or arrange a meeting in whatever environment they feel most comfortable. All potential customers will be made aware of the policies and procedures and any booked customers will be given a booklet highlighting these. Before admittance is granted a registration form will need to be completed and a contract agreed and signed by both parties. An "all about me sheet' and (where appropriate) a sheet listing the daily routine of the child must also be completed. Parents/Carers are welcome to view the OFSTED report and record of any complaints made, at any time. Displayed in the main entrance way. To aid the settling in process I will endeavour to visit the child in their home/play surroundings, where appropriate, but only if this is something that the Parents/Carers feel comfortable with. To ensure that children are given a chance to adapt to their new surroundings all new children attending are offered pre-visits. It is recognised that some children will take longer to settle than others and by working closely with Parents/Carers it will ensure that the needs of the individual child and their Parents/Carers are met.

Reviewed July 2012


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PARTNERSHIP WITH PARENTS POLICY We aim to have strong, positive relationships with all parents and children that we care for. We want you, as the parent, to feel confident and comfortable with us and build a relationship of trust between us. Having a good relationship between us (the adults) can only strengthen the support for your child. By being open with each other, expressing our concerns, sharing stories and experiences and recognising our differences in parenting/caring styles we will be able to ensure that your child is getting everything they need during their time with us. We see parents as the primary educators of their children and hope that by building on our relationship as a ‘team’ of the parent, child and childcarer that together we will be able to aid your child into becoming a confident, inquisitive and active learner that is ready to start school both socially and emotionally. We want you to be happy with what we do and how we do it and would appreciate any questions or suggestions that you may have about the way in which I care for your child. We like to share your child’s experiences and achievements with you and do this through the use of a Learning Journey. A Learning Journey is a record of your child’s interests, achievements and developments during their time in my care and will include written observations, examples of your child’s work and photographs. We welcome parental and family involvement in this and will ask for your contributions from time to time. This will build a beautiful picture of your child’s learning that can be shared with other setting that your child may visit and school. Ultimately we want you to know and feel that your child is being cared for in a loving, caring environment that will allow them to grow and develop into their own person.

Reviewed July 2012


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CONTINGENCY ARRANGEMENTS POLICY In the case of absence due to sickness and/or emergencies, we will adhere to the following: If either Kara or Antony should fall ill, we will assess our ratios for that days childcare. Provided ratios can be safely met by one person then childcare will continue. If ratios cannot be safely met or if Kara, Antony or any member of their family is suffering from a communicable illness (eg sickness and diarrhoea) we would be unable to provide childcare for that day and any other days that are necessary. (see health and illness policy) If this should happen, Parents/Carers will always be made aware by telephone, and, if they do not feel comfortable with the arrangements made, they may choose to collect their child and/or withdraw them from the childminding setting until such time that normal childcare services resume. However, as childcare has been offered, all charges will still be incurred by the Parent/Carer for any booked sessions missed. In the unfortunate event that both Kara and Antony are unable to provide child care, in the interest of the safety of the children, Parents/Carers will be asked to take their child home and will not be charged for that day or any further days that we remain absent.

Reviewed July 2012


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CONFIDENTIALITY POLICY Confidentiality is maintained at all times. We will work very closely with Parents/Carers in order to build a good relationship to enable us to discuss any issues relating to their child. We understand the importance for Parents/Carers and/or other agencies involved with the family to be included in our observations and assessment of the child. By sharing information about the child between home and the Childminding setting, it will enable us to gain a truer picture about where a child is developmentally, allowing us to make a more valid assessment of the child and their needs. Wherever such information is shared, especially between ourselves and other agencies, (such as other settings that the child may attend and/or any specialists working with the child) this is always done with the consent of the Parent/Carer, and any information gathered is available for the Parent/Carer to view at any time. In the case of information regarding a Child Protection issue, advice will be sought as to which paperwork and or information can be shared with the Parents/Carers, and/or other agencies. All children attending the setting have their own folder containing all of their personal information and registration forms. This information is available for a Parent/ Carer to view at any time. The information within this folder may be shared with Social Services and/or OFSTED, if there is a valid reason to do so. To ensure confidentiality a Child’s personal information is kept in a secured cupboard

DATA PROTECTION POLICY All information is stored in accordance with The Data Protection Act (1998) This act prevents confidential and personal information regarding the child from being passed on without parental consent. In a case of child safeguarding, information can be passed on without parental consent (see child safeguarding policy) All photographs taken are done so with parental permission, these are used to enhance a child’s learning development and may be displayed around the setting making lasting memories of the child’s time with us. Where photographs are stored electronically, these are kept on a portable hard drive which is stored alongside the child’s records in a secure cupboard.

Reviewed July 2012


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SAFEGUARDING POLICY This Policy is in accordance with: The Children's Act (1989) Human Rights Act (1998) The Children Act (2004) We have received training on Safeguarding Children (Child Protection) and are aware of the signs and symptoms of child abuse, physical, emotional and sexual, and those of neglect. We keep up to date with child protection issues and relevant legislation by taking regular courses and by reading relevant publications. In order to work with children, the Criminal Records Bureau has carried out an enhanced level police check on both of us. This policy states the procedure that will take place if it is suspected that a child is being, or has been, neglected or abused. In all circumstances the paramount consideration is for the safety of the child concerned. It it vital that we hold details of the named person(s) who have parental responsibility to that child. This is to ensure that their safety and well being needs are met. If we have concerns about a child’s welfare, we may contact the local authority or other relevant support services for advice, providing this does not affect confidentiality. Child protection concerns that could identify a particular child are kept confidential and only shared with people who need to know this information. In every instance, this is done in the interest of the safety of the child. Any unexplained marks, suspicious behaviour displayed by a child or comments that they may make that gives cause for concern may be recorded and reported to Social Services, this is in order to receive guidance and advice about the best possible course of action. It is strict policy that any child displaying a visible, lasting mark as result of a physical chastisement will be reported to social services. If a child discloses something that causes concern a written record will be made of the incident. Cues will be taken directly from the child, not lead in any direction and the child is encouraged to discuss the situation in their own manner. We take all matters seriously and with discretion. All information will be kept confidential at all times.

Reviewed July 2012


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SAFEGUARDING (cont.) Upon concerns being noted we may contact the LSCB (Local Safeguarding Children Board) or Social Services to seek support. We will thereafter act under the instruction from these authorities. Upon instruction from local authorities the decision would be made as to whether or not to inform the parents to the situation. We may keep and record notes about a child with whom we have a concern. These notes are strictly confidential and only made where there is a genuine concern for the health and wellbeing of a child. These notes may be made in line with continuing correspondence with Social Services, or made independently by ourselves in order to build up a portfolio of concerns that would lead to the involvement of Social Services. Guidelines state that we do not have to make the Parents/Carers of the child concerned aware that we are keeping such notes or that we are communicating closely with Social Services. The EYFS curriculum addresses such issues in order to teach the children strategies in keeping themselves safe. Where a Parent/Carer suspects that a child has been abused whilst in our care or a parent wishes to make a direct allegation against child minder, assistant or family member or if they do not feel that we are upholding our role with regards to Child Safeguarding then they can report directly to the Local Authority Designated Officer (LADO) and/or OFSTED. The contact numbers for these and other authorities can be found below. We will inform Ofsted without delay, of any allegations or serious harm or abuse by any person living, working, or looking after children at the premises (whether that allegation relates to harm or abuse committed on the premises or elsewhere), or any other abuse which is alleged to have taken place on the premises, and of the action taken in respect of these allegations. We will write a detailed record of all related incidents, including what was said and by whom, with times and dates. We will ask any witnesses (if applicable) to also write a statement detailing the incident they witnessed and giving their contact details in case it needs to be followed up by the authorities. Relevant Telephone Numbers: OFSTED Early Years NSPCC Child Protection Helpline Local Police Local Safeguarding Children Board: Leics & Rutland LADO (Local Authority Designated Officer) County Hall, Safe Guarding Unit, Room 101, Leicester Road, Glenfield LE3 8RF

Reviewed July 2012

0300 123 1231 0808 800 5000 0116 2222222 0116 3057130 0116 3057597 07919 305571


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EQUAL OPPORTUNITIES POLICY This policy is in accordance with The race relations' act (1976, amended 2000) The children's act (1989) The education act (1993) Any perceived deviation from this policy by either Kara, Antony, parents/carers, or their children, will be challenged and as such this may result in suspension of our contract with each other and of the childcare service for any or all involved. Likewise if we are to be seen breaching the terms of this policy in any way, an individual holds the right to challenge this by way of making a formal complaint either through ourselves or directly to OFSTED. (see complaints procedure) All person’s shall be treated as individuals and shall not be the subject of discrimination in any way, shape or form by reason of their age, gender, racial origin, ethnic background, social grouping, disability, religion and/or any other factors. The provision of toys and equipment will reflect the diversity of all cultures, religions, genders, races, and backgrounds. Topic and discussion will be actively encouraged. We will regularly review toys and equipment to ensure that they promote all round development for all ages and to ensure that all children have access to age appropriate play materials. Any Children/Parents whose first language is not English will always be welcomed and their individual needs met. For children whose main language is not English, we will help the children to acquire competence in English making use, where appropriate, of their development understanding and skills in other languages and embrace and encourage their 1st language by showing an active interest. Equal access will be given without prejudice to include children into the setting regardless of physical disabilities, behavioural needs or S.E.N. The setting will be adapted where possible and if needed to meet an individual need. Routines and activities will be provided to suit the individual child. It is our aim to encourage each child to reach their full potential by offering individual support and guidance. Any form of discrimination or oppression of any kind that is witnessed within or around the Childminding premises should be immediately reported to us. We will act on this information to ensure that no child or adult is being treated in a discriminatory fashion.

Reviewed July 2012


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SPECIAL EDUCATIONAL NEEDS POLICY This policy is in accordance with: SEN and Disability Act (2001) SEN Code of Practice (2001) Children Act (2004) Childcare Act (2006) We aim to have regard to the DFE code of practice on the identification and assessment of special educational needs. We will provide welcome and appropriate learning opportunities for all children in our care. The observation and record keeping of children within our care will conform to the standards as set by OFSTED. We understand the importance of working closely with Parents/Carers, when observing their child. Upon registration Parents/Carers will be asked for information regarding their child’s general health and wellbeing and as to whether their child is currently under the charge of any health care professionals. Parents/Carers will also be asked to fill in an ‘All About Me’ form and to provide information about their child’s normal daily routine. This information will enable us to monitor an individual child’s needs and progress. We will liaise with professionals such as health visitors and educational psychologists in order to meet a child’s specific needs, working with and along side Parents/Carers. If we or a Parent/Carer has concerns about a child's needs, then these can be discussed with us in confidence. Evidence will be collected through observation and assessment and help/advice sought from outside links where required. If we have any concerns about a child’s development then, we will discuss this with the child’s Parents/Carers. We may contact the Area SEN Co in order to gain advice and guidance. We may, with parents’ permission, use Individual Education Plans. These will record information about the short term targets set for the child, the teaching strategies and the provision to be put in place, when the plan will be reviewed and the outcome of the action taken. We will continually review the IEPs and seek the parents’ views on the child’s progress. With parents’ permission this information may be shared by other professionals in the interests of the child’s development needs. We will always be attentive to the needs of the Parents/Carers and their children, and will always make ourselves available, to give any help, advice and/or support that may be needed. Confidentiality is maintained at all times.

Reviewed July 2012


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BEHAVIOUR MANAGEMENT POLICY We have very few ‘rules’ within our setting, but we do expect all children that we care for to learn to accept them, and their parents to support us in implementing this. Good behaviour is encouraged and promoted through positive learning in order to develop children's understanding of what is right and wrong. We will not use or threaten to use any form of physical punishment. Positive behaviour will be praised and encouraged whenever the opportunity presents itself. Planned activities may include stickers or charts to praise the child as they progress. Children will be encouraged to share and take turns, this will help to build an understanding that there needs to be agreed values and codes of behaviour for people to work harmoniously together. Unacceptable behaviour, including bullying and not sharing will be discouraged by the development of a sense of right and wrong and encouragement of co-operation in the activities set. Unwanted behaviour will be pre-empted when possible by distracting the child and any unwanted behaviour that is done to gain attention will be ignored. Where a child may be in danger of physically harming themselves, another child, or the childcarer, or to prevent serious damage to property, we may physically restrain a child to prevent further damage. Sanctions such as shouting, humiliating, belittling, naughty corners or rooms, isolation, refusal of food or contact (both verbal and physical) and such like WILL NOT be used. Dependant on the age and understanding of the child and for children to consider the consequences that their words and actions may have on themselves and others, they may be asked to sit quietly and reflect. Children who hit, kick, use abusive or unkind language or bite another child will be removed at once from the situation. Dependant on the age and understanding of the child, they will be encouraged to talk about why they may be behaving in that way and it will be reinforced that their behaviour is inappropriate. Older children will be encouraged to be involved in the making of rules of the setting. Unacceptable behaviour will be pointed out to the child at the time with a clear explanation of why that behaviour is unacceptable, and if appropriate, the consequential sanction of unacceptable behaviour. Parents/Carers will be verbally informed of serious or persistent unacceptable behaviour. To ensure that the child's needs are met open communication and liaison with Parents/Carers and any Local Services i.e. Health Visitors. Doctors etc will be practiced.

Reviewed July 2012


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PROCEDURE FOR AN UNCOLLECTED CHILD This is a statement of the procedure to be followed in the event of a Parent/Carer failing to collect their child. We will attempt contact with all named persons specified on the child's registration document. If no named persons are contactable we will notify appropriate authorities giving details of the current situation and thereafter all children's personal details i.e.. name, address etc. and act upon their instructions. The Child will remain on the premises, within our care, until handover to relevant authority i.e.: Social Services or Police. CONTACT NUMBERS Social Services (Leicestershire) 01509 266641 Police (Leicester) 0116 222222

PROCEDURE OF LOST CHILD In the case of a lost or missing child the police will be notified immediately along with any other relevant authorities. A search of the area that the child was last seen will be done and the childcarer will remain in that place. With older children, dependant on their level of understanding, a meeting place shall be arranged on every outing. (All children wear a badge with a contact number) The Child's Parent or named person (as taken from registration form) will then be contacted.

Reviewed July 2012


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COLLECTION OF CHILD BY AN UNKNOWN/UNAUTHORISED PERSON The Parent/Carer must inform us if any person other than the usual person will be collecting their child. If somebody new is to collect a child on a regular basis then an ID form must be completed by the Parent/Carer. The person collecting the child will be asked for a password and or ID, only when this is given and we are assured that all information is correct is the child able to leave my care. If a Person arrives to collect a child that we have no knowledge of or no information about or the Parent/Carer fails to inform us that their child will be collected by someone new then this Person will be denied access to the Childminding setting until the Child’s Parent/Carer can be contacted and verification and consent sought. If a Parent/Carer can not be contacted then the child WILL NOT be allowed to leave our care.

SUN SAFE POLICY Policy is to allow all of the children access to outdoor facilities, whatever the weather and as frequently as possible. It is vital that Parents/Carers provide their child with clothing that is appropriate for the weather so that their child may enjoy all outdoor facilities and be comfortable and safe. During colder months please provide warm coats and jumpers, hats, scarves and gloves, clearly labelled with the child's name. During the summer months a Sun Safe Policy is in operation. It is asked that all children are provided with a high factor sun cream (a minimum of factor 30 spf and 3* uv protection ) regardless of the fairness or darkness of a child's skin. Sun cream must be provided by the Parent/Carer especially for their child as a child's skin may be sensitive to certain brands of cream. It is for this reason that no sharing of cream is permitted (unless a bottle is being shared by siblings.) A hat, clearly labelled with the child's name must be provided, this must cover the child's head and preferably have a peak or rim around the edge. It is advisable that the hat also covers the back of the Child’s neck. Although a child would never be prevented from being involved in outdoor play, if it is felt that they would be at risk by not being suitably covered or provided with sun cream they may be restricted or limited from going outdoors (This is for the child's own welfare.)

Reviewed July 2012


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OUTINGS POLICY Permission must be given by the Parent/Carer before a child can be taken from the Childminder premises. This is done through the signing of a form at the start of the registration process. In the event of a medical emergency and in the best interest of the Child, we reserve the right to seek medical attention for that child even when this may mean taking the child from the Childminding setting. In the event of this occurring Parents/Carers will be contacted and informed of the situation. During any outings: Reigns a wrist harness or a pushchair or buggy will be used when required to ensure the safety of each individual child. Each child will wear a badge stating our address and contact telephone number. Children under the age of five also wear high-visibility jackets On each outing, we will ensure that I have with us: • A mobile phone • List of children in my care • List of emergency contact details for each child • Spare accident report forms. • Any dietary and medical information pertaining to that child, • Any medication needed by that child. • A fully stocked First Aid Kit • Spare clothing and nappies • Any drinks, food or snacks that may be needed. Any transport used will be fully insured and fitted with suitable safety harnesses and child seats, conforming to British safety standards (where applicable and unless travelling on the local bus into town.) Antony is our named driver and holds a full clean driving license. By being separately registered as childminders both Kara and Antony can small groups out individually providing that ratios are maintained.

Reviewed July 2012


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EARLY YEARS FOUNDATION STAGE (EYFS) This is the framework used to aid in the learning, development and care of all children aged from birth to the end of the academic year in which a child has their fifth birthday. It includes specific legal requirements regarding the welfare of the child that all early years workers must abide by. These legal requirements are the basis upon which OFSTED will make its assessment of the setting during regular inspections, the outcome of which will determine how well a setting is providing for, and meeting the needs of the individual child by The EYFS is based upon four principles: A unique child, Positive relationships, Enabling environments and Learning and development. Within this there are seven areas covered by the early learning goals, these are: Prime Areas - The prime areas begin to develop quickly in response to relationships and experiences, and run through and support learning in all other areas.

• • •

Personal, Social and Emotional Development; Physical Development; Communication and Language;

Specific Areas - The specific areas include essential skills and knowledge. They grow out of the prime areas, and provide important contexts for learning.

• •

• •

Literacy; Mathmatics; Understanding the World; Expressive Arts and Design.

In accordance with the Equal Opportunities Policy, all children are given equal access to all areas of the curriculum regardless of their age and stage of development or their background. Where necessary the educational curriculum will be adapted to ensure all children are given every opportunity to meet the early learning goals. We aim to develop close links with local schools and education authorities in order to deliver the best possible care and education for the children.

THE MONITORING AND EVALUATION OF ACTIVITIES Planning, implementing and evaluation of activities is done on a regular basis. This enables us to gauge whether activities planned have been successful and to make varied standards of high quality activities available to the children, to further ensure and help their own development. Reviewed July 2012


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MOBILE PHONE & CAMERA POLICY Permission will be obtained from the parent before any photographs of the child are taken. We use a digital camera, an ipad and our company mobile phones to take images and video footage of the children. All photos and videos are taken off each device at the end of each day and stored on a secure, password protected hard drive. For early years foundation children all photographs and videos taken which provides evidence for their learning journey is kept on an individual memory stick. This is stored in a secured location and is only shared between ourselves and the parents of the child. This information may also be shared with OFSTED and other regulatory bodies if deemed a safeguarding issue.

Reviewed July 2012


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COMPUTER SAFE POLICY Children will be allowed access to all ICT equipment as per the Equal Opportunities Policy. This equipment includes; tape recorders, microphones and recording equipment, hand held computer games and computer consoles, digital toys and PC and printer equipment. All access to the internet will be supervised and sites visited will be vetted to ensure that they are appropriate. A list of appropriate websites/games sites will be kept and regularly reviewed. Input from parents about which sites they approve of will be requested. PC may be used to aid with homework help, again this will be monitored to ensure only appropriate sites are visited. Children’s search engines such as ‘Ask Jeeves for kids’ are accessible but still monitored. Chat room sites are not permitted to be used under any circumstances; this includes the use of any Facebook, Myspace or Bebo accounts. Children are taught about safe internet use through discussion and about the importance of keeping their personal information safe. Children must not sign up for anything including the set up of new accounts or characters for games that they already play. Access to computers is always provided but limited to time slots of 15-30minutes per care session. Allowed Sites and games http://www.askkids.com/ http://www.bananaboo.com/ http://en.wikipedia.org/wiki/Main_Page http://www.moshimonsters.com/ http://www.disney.co.uk/toontown/ http://www.bbc.co.uk/cbeebies/ http://www.bbc.co.uk/cbbc/games/ http://www2.five.tv/programmes/milkshake/ http://kids.yahoo.com/

Reviewed July 2012

(supervised)


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FOOD AND DRINKS POLICY The policy adheres to the 1990 Food Safety Act.

Food and drinks that are provided are varied and wholly nutritious. Meals are chosen to reflect the cultural and religious backgrounds of the children and a vegetarian option is will always be made available. Dietary requirements of all children will be individually tailored so that any specific foods relating to allergies will not be given. To ensure that the setting is free from exposure to contamination all equipment is kept and maintained to a high level of cleanliness. To ensure that any meals or snacks are protected from any risk of contamination an apron will be worn when preparing and serving food. A supply of wholesome water and washing up facilities will always be used to ensure a high level of hygiene. Fresh drinking water and fruit is always available to the children. The appropriate disposal of waste material on a daily basis will ensure that the setting will be protected from any infestation or pests. A log of fridge and freezer temperatures are recorded daily and all cooked meals are temperature checked with a heat probe to ensure that they are properly cooked and safe to be consumed. Food will be purchased on a weekly basis and all use by dates checked to ensure that it is as fresh as possible when served to the children. Children are involved in the planning of meals and are taught about healthy eating through discussion and through Kara and Antony setting a good example. Cooking activities are regularly planned with the children, they are taught good hygiene practices and to prepare simple meals and use kitchen equipment safely (appropriate to their age and level of understanding) Kara holds a food hygiene certificate

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FIRST AID AND MEDICATION POLICY Both Kara and Antony hold a Paediatric first aid certificate. These will be renewed every 3 years. We are kept up to date of all Medical /First Aid reviews by using sources such as the NHS website and review and change the policies where necessary so that knowledge and care is kept to the highest standard. Where specific First Aid treatment may be needed for children with known ongoing medical conditions, specialist training will be sought. The First Aid kit is located in an overhead cupboard in the kitchen, this is kept unlocked to ensure quick access to it in an emergency. The First Aid Kit will be checked regularly to ensure that equipment is kept up to date and plentiful. We also have a specific first aid kit for outings. Bumps, bruises and knocks will be treated with an ice pack or cold compress. Plasters will not be used unless express permission is first granted by the parent and a permission form signed. In the event of more serious injuries where medical treatment may be required we reserve the right to seek emergency medical treatment and/or advice in the Parents/Carers absence, In cases of extreme seriousness an ambulance will be called and the child taken to Hospital. The Parents/Carers will be informed immediately. No medication will be given to a child without written authorisation of the Parent/Carer. This must be prescribed by a doctor in order for it to be administered. Medication must be in its original container with a clear label stating dosage to be given and the expiry date intact. The child's full name must also be on the label. Please remember to update us if you should change your child's doctor, your child develops an allergy or has more immunisations. This information may be critical should an emergency situation arise. Medication can only be given to a child when a medication form has been completed and signed by the Parent/Carers. Long term medication can only be given to a child when a long term medication form has been completed and signed by the Parent/Carer. Protocol for Life threatening conditions will be put into place where necessary after discussion with Parents /Carers. If this condition requires specialist medical care then training will be undertaken. If necessary, changes will be made to the insurance policy to accommodate this provision.

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ACCIDENT POLICY EVERY incident, whereby first aid (no matter how slight) is administered to a child MUST be recorded on an Accident Form. Every record must contain: Name and D.O.B of child Childs home address Doctors address Time and date that accident occurred Description of what happened Description of injury Action taken and description of any first aid treatment given Notes made of follow up checks Form signed by person administering first aid. Parents/Carers will be made aware of the incident either by a phone call or will be made aware as soon they collect their child. Parents/Carers will be asked to sign the accident report. The original copy will be held in their child's, a copy given to the Parent/Carer and a third copy will be filed in an accident folder. Where a child has received a head injury (however slight), the Parent/Carer will be advised to watch for signs of concussion and a head injury form sent home with them explaining what to look out for. Records of all accidents will be monitored; this is to ensure that Health and Safety standards are kept high and if re-occurring accidents are noticed then further action can be taken.

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HEALTH AND ILLNESS POLICY This policy works directly in line with the First Aid and Medication policy Parents/Carers are contacted immediately if a child becomes ill whilst attending the setting. Any child having sickness and/or diarrhoea, conjunctivitis, a doubtful rash or any other illness that can be passed to other children must be kept at home for at least 48 hours for medication administration or until the symptoms have completely disappeared. Children will not be permitted to return until this time has passed. Parents/Carers will be contacted if their child becomes ill and will be asked to arrange collection. Until that time the child will be comforted and given as much one-one attention as possible. If Kara or Antony was to be suffering from an illness that prevented contact with the children the contingency arrangements policy would be put into practice. We are obligated to report any notifiable diseases to the local health authorities and OFSTED. Parent/Carers must notify us if any notifiable disease occurs within their family unit. This is to ensure the health and safety of all other children within our care. We will also contact RIDDOR to report injuries, diseases and any dangerous occurrences this is in accordance with The Report Injuries. Diseases and any Dangerous Occurrences Regulation l995 that came into force on 1st January 1996. The main priority is to prevent children from being in any unsafe or unhealthy situation at any time whilst in our care. It is only through co-operation of parents that this policy is ultimately successful. Reporting investigations and recording accidents All accidents of a serious nature and any accidents that require a child/person to be taken to hospital whilst in the setting will be recorded. It will then be reported to OFSTED and/or the Environmental Health Department, dependant upon the nature of incident and as per their regulations. Any reporting of incidents will comply with RIDDOR.

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LIST OF NOTIFIABLE DISEASES Diseases notifiable (to Local Authority Proper Officers) under the Health Protection (Notification) Regulations 2010:

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

Acute encephalitis Acute infectious hepatitis Acute meningitis

IMPORTANT CONTACTS

Acute poliomyelitis

Health Protection Agency: 0116 263 1400

Anthrax

www.hpa.org.uk

Botulism

EL Childcare Service: 0116 305 6331

Brucellosis Cholera Diphtheria Enteric fever (typhoid or paratyphoid fever) Food poisoning Haemolytic uraemic syndrome (HUS) Infectious bloody diarrhoea Invasive group A streptococcal disease Legionnaires’ Disease Leprosy Malaria Measles Meningococcal septicaemia Mumps Plague Rabies Rubella SARS Scarlet fever Smallpox Tetanus Tuberculosis Typhus Viral haemorrhagic fever (VHF) Whooping cough Yellow fever

As of April 2010, it is no longer a requirement to notify the following diseases: Dysentery, Leptospirosis, Ophthalmia neonatorum, Relapsing fever and Viral hepatitis (replaced by Acute infectious hepatitis). These and other diseases that may present significant risk to human health may be reported under Other significant disease category

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HEALTH AND SAFETY POLICY 0l CLEANING AND MAINTENANCE All cleaning and maintenance tasks involving the use of any harmful equipment and/or substances will be carried out when children are not on the premises, this being after 6.00pm MON-FRI or on a weekend or bank holiday- These will be logged in a maintenance book. General cleaning duties needed to maintain the health and safety standards set, will be carried out throughout the day as part of the daily routine. Where this may affect the quality of care of the children this will be left to a more convenient time. All cleaning products are kept in a child-locked cupboard; this includes floor and toilet detergents and any other hazardous cleaning chemicals. Antibacterial sprays and cloths will be kept in the kitchen on a high shelf out of reach of the children as well as a dustpan and brush. Air fresheners will only be used if children are not in the room to reduce the risk of ingestion. All dustbins will be emptied regularly and waste placed in a black bin liner away from the children. The bins will be cleaned and disinfected regularly. Disposable cloths for food and art activities will be used to avoid cross contamination and ensure hygiene standards are kept.

HEALTH AND SAFETY POLICY 02 TOYS AND EQUIPMENT All toys and equipment provided will be appropriate to the age and understanding of the children. All toys and equipment will conform to the relevant safety standards. Any broken, dangerous or inappropriate toys or equipment will be removed. Any toy or piece of equipment that may have proved a hazard or caused harm or injury will be documented and where appropriate the manufacturer informed of the hazard. Where older children may wish to play with small playing pieces then they will be given space to do this away from any babies or children deemed too young to partake in the activity.

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HEALTH AND SAFETY POLICY 03 PLANTS AND ANIMALS Any plants within our house or garden have been checked to ensure that they do not appear on the list of poisonous plants. When unsure, advice will be sought from the relevant experts. The garden/play area is regularly checked to ensure that no harmful Flora or Fauna is growing, and will be removed immediately if found. Where pesticides are used this will be done at a convenient time and where children are not present. During outings, such as trips to the Local Park or farms etc, advice will be sought on plants/animals that may be of harm and risk assessments done where this is the case. Animals will not be permitted onto the premises, without permission first being sought. In some cases domestic pets or certain specialist animals may be brought into the setting to be used as a learning aid for the children. Permission for any animal brought into the setting must also be sought from all Parents/Carers of all children who will come into contact with the animals. Allergies will be checked against the child's records and checked again with Parents/Carers. Children are taught through these exercises the importance of care and nurturing and are encouraged to understand the importance of washing their hands after coming into contact with plants and animals. We have a pet rabbit and two guinea pigs that are kept in a fully enclosed hutch and run in the back garden; all Parents/Carers will be asked permission for their child to pet the animals. Our pets and their environment are kept clean at all times. We also keep fish, both in a tank in the house and within a pond in the back garden; the pond is fenced off securely allowing the children to safely enjoy our fish.

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FIRE SAFETY POLICY

This policy is in accordance with The Fire Evacuation Policy The Fire Services Act 1947 The Fire Precautions Act 1971. Suitable, thorough and regular Health and Safety checks are made and documented. Smoke alarms are fitted and regularly checked to ensure that they are in good working order. Electrical items are regularly checked to ensure that they are safe to use. Any electrical items deemed unsafe will be removed and repaired/replaced. All plug sockets when not in use will be covered with a safety cover. All electrical items are turned off at the mains when not in use. Fire Instructions are in place and fire drills performed regularly. A Fire blanket is easily accessible in the kitchen.

FIRE EVACUATION POLICY This policy is in accordance with The Fire Safety Policy Upon hearing the smoke alarm or discovering a fire: Where possible and if safe to do so, close the door to that area. Evacuate children through the nearest, safest exit and out to the front car park- away from the property, taking with us the fire evacuation bag and a mobile phone. Check register and account for all children. Call the fire brigade Follow advice and guidance from the fire services and only re-enter the setting if informed that it is safe to do so. If the setting remains unsafe then the fire contingency plan will be followed.

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CONTINGENCY PLAN In the unfortunate event that the setting has to be evacuated and is unable to be re-entered the following will happen: Children will be re-located to suitable and safe premises and Parents/Carers called to collect their children as soon as possible. The safe premises will be: Groby Village Hall Leicester Road Groby LE6 0DQ

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SMOKING POLICY Due to the nature of the business there is a strict no smoking policy within our setting. There is no smoking allowed within the premises or the grounds. Neither Kara or Antony smoke.

PROHIBITED SUBSTANCES The use of any illegal substance and or alcohol will not be tolerated within or outside the grounds of our setting. If it is felt that any Parents/Carers displaying signs of being under the influence of illegal substances or alcohol when coming to collect their child are in an unfit condition to care for that child then access will be denied. (This would be done using our own judgement and in the best interest of the child) The Parents/Carer will be asked to arrange for another responsible adult to collect their child. When this is not possible the child's personal file will be referred to and collection by an authorised person arranged. In the instance where an authorised person cannot be contacted then the relevant authorities will be informed.

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COMPLAINTS PROCEDURE We actively encourage feedback from parents. If any person wishes to lodge a complaint, we would ask that they initially confer with ourselves and we will try our utmost to resolve the problem. A Provider complaints record may be completed alongside this. Thereafter, if the complaint is not dealt with to your satisfaction, we would request that the complaint be put in writing. Alternatively there is a team at OFSTED who are also available regarding complaints and advice, Please find the contact details below: OFSTED Piccadilly gate Store street Manchester M1 2WD Tel: 0300 123 1231 Other Contact Telephone Numbers Police 0116 2222222 Social Services 01509 266641

We will enforce and uphold the policies within this booklet at all times. By conducting regular reviews of these policies we can ensure that best practice is always given.

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Bradgate Childcare Policies & Procedures