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Steps in Choosing the Right BPO Service Providers But in fact there are boundless career opportunities in BPO in India. This is evident from the fact that over the years the scope of services has grown from providing just voice based marketing and customer relationship management services to transaction processing in finance and accounting,

human

resources,

insurance,

retailing

etc.

Many offshore firms are consolidating and standardizing their operations by outsourcing their business process to third parties. In the present scenario many multinational companies are looking at countries like India, China, and Philippines to outsource their services. India has become a preferred location for its cost effective and focus management expertise. India has been evolved as a popular offshore location for outsourcing many sensitive functions due largely to cost benefits and the availability of an appropriate skilled talent pool. Today many BPO companies in India are creating comprehensive roles for employees by expanding globally and providing them the opportunity to work on multiple industry verticals. The industry nurtures challenging entrepreneurial environment as it is fast growing and provides ample opportunity for growth. Since there has been a role shift for BPO from telemarketing to providing high end specialized services, skilled employees are much in demand. This has followed

a

demand

in

capability

development

in

the

industry

as

well.

Professionals have opportunities to work in domain specific back office processes in analytical, advisory and consulting arena. Thus a clear relationship between the BPO industry and the academia can be established. This in fact trains the future workforce to make them industry ready. One of the main reasons why BPO in India has flourished over the years is due the availability of high end technology and infrastructure. This surprising growth would not have been true without the availability of internet and broadband. In this way, barriers of global communication

have

been

broken

down.

Considering the progress made in the Business process outsourcing industry in the recent years, coming days promise similar advances with the standardizing and automation of business


processes. Sensing this growth many multinational companies define market trends and the acceptance of new products and services. Hence the BPO services can also take a new shape over

the

years.

Earlier many parents have been indecisive about their wards joining the BPO sector. But with BPO emerging with flying colors and even reaching rural India, even parents are becoming more supportive to the youngsters who want to join the BPO industry because they genuinely see it as a long term career. The realization that BPO is not only about call centers but providing the right opportunities

skills

and

global

exposure

has

ignited

many

minds.

The employees in the Business process outsourcing industry are now getting challenging careers with tremendous job opportunities, hands-on experience, information about the culture and customs of various countries across the globe. Hence professionals attain personal as well as professional growth by understanding and appreciating the diversity. For

more

information

please

visit

http://www.shriramvalue.com/BPO.html

Steps in Choosing the Right BPO Service Providers  

But in fact there are boundless career opportunities in BPO in India. This is evident from the fact that over the years the scope of service...

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