BH Life Spring 2017

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YOUR CHANCE TO WIN Purbeck Breezer dayrider tickets or family tickets to Marwell See page 25

Spring inspiration



Bin collection changes see page 15

Spring 2017 edition

Bournemouth Bay Run see page 27 Our local magazine produced for Bournemouth residents

Activities and things to do this spring see page 16 & 17

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Contents 11




Budgets and big decisions With the continued withdrawal of government funding, Bournemouth is facing unprecedented financial pressures. In February, after months of detailed work to finalise plans for 2017/18, councillors agreed the budget and the level of Council Tax for the next year.

This very challenging financial situation means we have to consider how best to continue to deliver front line services, for example waste collection, in the most effective ways. See page 28 for further information about council finances and page 15 for details of waste collection changes and improvements to the food waste service. Other significant decisions include deciding the future of local government in Dorset. Recommendations to the government have now been submitted to create two new councils – one for the urban conurbation of Bournemouth, Poole and Christchurch and the other covering the remaining rural areas of Dorset. You can read more about this on page 8. Despite the challenges we face, you know that we remain committed to delivering the best possible outcomes for Bournemouth and its residents by continuing with our overarching ambition of ‘Building a Better Bournemouth’.

Enjoy the springtime in Bournemouth.

4 .......

In and around the town 8 ....... Future Dorset 11 ...... Gardening and nature 13 ...... Roads and travel 14 ...... Recycling and waste 16 ...... Sensational spring activities 19 ...... Children’s centres 21 ...... Glorious local food 23 ...... Carers’ support 24 ...... Music and dance 25 ...... Competitions 27....... Sport and leisure 28....... Council finances 30....... What’s on?

Councillor John Beesley Leader of the Council

Publication details BH Life magazine is delivered free to homes in Bournemouth. It’s also available at a wide variety of outlets.

To advertise in BH Life call IMS Group on: 01202 611100 email:

This publication is environmentally friendly using paper sourced from sustainable forests, using no bleaching agents and printed using vegetable based inks. The publication contains advertising and the Council cannot vouch for the legitimacy of, or endorse any advertiser in BH Life. Citizens Advice provide free, impartial consumer advice on 0345 404 0506. Please recycle this magazine when everyone has read it.

Read and listen online at:

Edited by: Jo Evans, Corporate Communications & Marketing, Bournemouth Council, BH2 6DY. Tel: 01202 451616 Email: Designed and produced by: IMS Group Tel: 01202 611100 Copies printed: 86,000 Cost per copy: 10p approx. Advertising: IMS Group Tel: 01202 611100. Email: Distributed by: IMS Group If you do not regularly receive BH Life tel: 01202 451616 or email: Delivery of next issue: The summer edition will be delivered to homes in mid-June 2017

BH Life Spring 2017


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In and around

News from around the borough

the town

Town centre homes plan approved Forty-six homes are to be built in the heart of Bournemouth following approval of a £12.5 million housing proposal aimed at first-time buyers, young professionals, downsizers and families.

The St Stephen’s Road scheme, involving two multi-storey blocks with a mix of one, two and three-bedroom flats, has secured planning permission.

The site, earmarked for residential use for several years, has been brought forward for rejuvenation by the Bournemouth Development Company, our town centre regeneration partnership with Morgan Sindall Investments.

Councillor John Beesley, Leader of the Council, said: “We have a policy requirement to provide between 1,500 and 2,000 new homes within the town centre area before 2026. The St Stephen’s Road development will help towards meeting that target. “By offering a choice of high-quality homes, we can continue to support the vitality and vibrancy of the town centre. This scheme promises to stimulate further investment, increase footfall and retail spend, and create jobs during construction.”

One of the buildings will contain 28 flats while the other block will have 18. There will be 36 parking spaces, a motorcycle space and 52 bike spaces for residents and visitors. Work is due to start in the autumn and is expected to take 18 months to complete.


BH Life Spring 2017

A visualisation of the new flats (seen above the tree-line)

Have your say on Selective Licensing proposals

A public consultation is gathering views on a proposed scheme to licence all privately rented properties in Boscombe and the surrounding areas.

The introduction of a Selective Licensing scheme is being explored as an option to help reduce anti-social behaviour and improve private rented housing standards in a designated area, which includes Boscombe, East Cliff and Springbourne.

Councillor Robert Lawton, Cabinet Member for Housing, said: “Reducing levels of anti-social behaviour and improving housing standards is a high priority for the Council and forms part of the housing regeneration work taking place in the area. We believe that a Selective Licensing scheme may be an effective way of tackling these priorities and we are keen to understand the views of residents across the borough, landlords and other stakeholders.”

Find out more and have your say at: or telephone: 01202 451515. The deadline for responses is 1 May.

Paying for your local services

The Council Tax you pay contributes to funding your local services, including emergency services provided by Dorset Police and Dorset & Wiltshire Fire and Rescue Service.

Your 2017/18 Council Tax bill will arrive soon. Along with the bill, you will find a brief guide to explain the Council’s spending plans and priorities. You can pay your Council Tax in a variety of ways but we recommend paying online at:, by Direct Debit or using the automated payment line on: 0330 088 7966. Don’t forget, if you want to receive next year’s bill by email, send your name, postal and email address details to: revenue&

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News from around the borough

In and around the town

A new Coroner for Dorset

Rachael Griffin has become the new senior Coroner for the area, following the retirement of Sheriff Payne. Whilst Rachael is based in Bournemouth she acts as Coroner for the whole county representing Bournemouth, Poole, and Dorset councils.

A visual of the new exterior

Stokewood Leisure Centre project progressing

A partnership project to improve the public health and wellbeing facilities at Stokewood Leisure Centre is progressing and is due to open to the public this spring/summer.

We are working with BH Live to significantly improve the overall customer experience and encourage local people to get active, especially young people and those living with health conditions. A larger gym will create more space for new equipment and QUAD functional fitness zones. This will mean a broader, and even more exciting, range of activities. The new space will also benefit from environmentally friendly (LED) lighting, insulation and climate control. Natural daylight will improve ambience. Original features to be retained include a stained glass window and grand central staircase.

A Coroner is an independent judicial officer with responsibility for investigating Rachael Griffin violent or unnatural deaths, and deaths where the cause is unknown, or where the death occurs in prison or police custody.

Councillor David Smith, Cabinet Member for Planning & Environment, said: “I would like to take this opportunity to extend our gratitude and thanks to Sheriff for his 16 years of dedicated service to Dorset, and simultaneously extend a warm welcome to Rachael who joined us in February.”

Rachael previously held the position of Assistant Coroner in Manchester West. We asked her why she chose this career path. She said: “I studied medical elective law at university and if I hadn’t been a lawyer I might have been a doctor. This profession is the perfect combination of both medical and legal interests. My father was a Coroner too.” For more information about this service, visit:

The centre remains open during the work and customers can also use other facilities in the area at Sir David English, Littledown, Pelhams and BH Live Active, Queen’s Park.

Find out more about these local leisure centres, visit:

School application results

Is your child set to start school or move up to juniors this September? If you applied by the January deadline, you will be able to find out which school you have been offered on 18 April. On this date, results will be available online for those of you who applied via our website: Letters will also be sent to all applicants.

Results of applications for 2017 secondary school places were recently released on 1 March.

A visual of the new gym space

For information about starting school, free school meals, school appeals and more, visit:

BH Life Spring 2017


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In and around the town

News from around the borough

Calling all artists

Co-working at The Old School House The Old School House Boscombe is a social enterprise, operating a Grade II listed building as flexible co-working and meeting space. It is adding to the cultural life of Boscombe and enabling job creation and stimulating regeneration.

Refurbished with funds from the Bournemouth 2026 Trust, as well as council and European funding, listed elements of the former school building have been restored and the building is already buzzing with the presence of small businesses using its facilities. If you’re a creative business, individual or community project looking for co-working space, a desk or to hire out a space, get in touch. Email: or telephone: 01202 302659.

Join us at the ‘Gallery in the Gardens’ – 20 May until 10 September from 9am to 5pm.

For 60 years, artists have been coming to Pine Walk Exhibition Space, in the Lower Gardens, to showcase their work.

To find out more about Bournemouth 2026 Trust, visit:

The area is undergoing transformation, with a new Deli-café that opened in 2016, and the introduction of free ping-pong tables for all to enjoy. There is even a talking parrot, fund-raising for a new aviary on behalf of the Bournemouth Parks Foundation.

This year, we are searching for new and established artists to join us during the season to exhibit their artwork and sell it to visitors. We welcome all kinds of art to Pine Walk, from photographers and jewellers, to sculptors and potters. If you’re new and a little nervous about showing your work for the first time, don’t worry – there are plenty of friendly, experienced artists on-hand to give you tips and ideas on displaying and pricing your work to sell.

If you’re interested in finding out more, please visit: or call Melanie on: 01202 451711.

Russell-Cotes works with LGBT+ community on new exhibition The new Russell-Cotes exhibition is being co-curated by the local LGBT+ community as a commemoration of the 50-year anniversary of the partial decriminalisation of homosexuality.

The exhibition will feature highlights of the museum’s collection, which have been selected in conjunction with the rainbow flag. Each colour of the rainbow flag has a separate meaning, for example red means life. The curation team have selected the objects and paintings according to these themes.

The exhibition will run from 13 May to 1 October and more details will be available on our website soon. Visit: for more information.


BH Life Spring 2017


Did you know?

We have recently received major national funding for our Russell-Cotes Skylight Project. £132,453 has been awarded from the Department for Culture, Media and Sport and Wolfson Foundation. This vital programme of improvement will restore the roof structures over the galleries, letting natural light in through the stained glass and improving environmental conditions. Long term this will enable us to bring y ou bigger and better exhibitions.

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News from around the borough

In and around the town

New Beach Lodges revealed

Bournemouth’s contemporary beachside lodges have arrived (pictured above), offering stylish accommodation for up to four adults and two children, each with their own hot shower, flushing toilet and galley kitchen. A perfect mix of all your home comforts, these stunning lodges overlook our beautiful award-winning beaches.

Garden waste collections

Bournemouth Beach Lodges will be available to book for a three-day weekend or four-day mid-week mini break. Prices start from £275 for a winter break – an ideal treat for any visiting family and friends. Find our more at:

Looking for food on the go? This year’s garden waste collections started in February for the new season. If you haven’t yet signed up then don’t worry, there’s still time as collections run until December.

Even if you were registered last year, you will need to sign up for 2017 collections. Collections are fortnightly and the annual fee for one bin is £40. You can also opt for two bins at £60 or three bins at £80. Scheme members receive exclusive discounts and offers.

If you decide not to join the 2017 collection scheme, or you have additional garden waste to dispose of, you can:

There is plenty of tasty international cuisine on offer down at Street Food Corner in the Lower Gardens this spring.

Located near the flyover, you’ll find choices such as delicious home-made pizza cooked over a wood-fired oven, spicy authentic curries, chocolatey waffles, succulent seafood paella or fiery Mexican burritos.

All of our traders are checked for the highest food quality standards so, why not grab a bite on-the-go, perch in the gardens and eat al-fresco in the sunshine? Trading usually starts from around 10:30am daily.

Visit: to find out more or search for us on Facebook.

• Recycle your garden waste for free by taking it to your local recycling centre at Millhams or Wilverley Road (Christchurch). • Compost your garden waste at home. Visit: for details of discounted bins.

Register for garden waste collections online and find out more at:


Did you know?

2016 garden waste collections were a great success with over 4,500 tonnes of garden waste collected and composted.

BH Life Spring 2017


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Local government

Proposal put forward to Secretary of State

A brand new Council for Bournemouth, Poole and Christchurch? The majority of Dorset’s nine councils have supported the public mood and backed a change to local government structures. Bournemouth has joined Poole, Dorset County, North Dorset, West Dorset and Weymouth & Portland councils to ask the government to replace Dorset’s nine councils with two brand new ones. Secretary of State, Sajid Javid, has been asked to create these new unitary authorities based on the following existing council areas: • The urban Dorset area: Bournemouth, Poole and Christchurch (including delivering the services currently provided by Dorset County Council in Christchurch). • The rural Dorset area: East Dorset, North Dorset, Purbeck, West Dorset, Weymouth and Portland (including the services currently provided by Dorset County Council in this area).

If approved, this plan will not just save millions of pounds for reinvestment in public services, but will give both areas a much higher profile nationally. This will mean a greater likelihood of access to government money for things like roads, education and housing.

Councillor John Beesley, Leader of Bournemouth Council, said: “I am passionate about Bournemouth’s future, committed to doing the right thing for residents of this town and the whole county. This plan will protect services and raise Dorset’s profile, whilst helping to grow the economy and generate prosperity in the longer term.”

If the Secretary of State agrees the proposals, change will then need to be approved by Parliament during 2017/18. A decision-making body would be appointed to determine the structure, budget and service delivery for the new council. For urban Dorset, this would be made up of councillors from the existing Bournemouth, Poole and Christchurch councils. The new council would ‘go live’ in April 2019, with full elections in May 2019.

Public consultation results show clear backing for the change, with the business community, voluntary sectors, MPs, town and parish councils also supporting two unitary councils for Dorset. A detailed study undertaken by PriceWaterhouseCoopers, cites a compelling case for local government reorganisation in Dorset. It found evidence that replacing nine councils with two would benefit the economy, improve services, help education and skills in Dorset, and improve the county’s infrastructure, housing and environment.

Keep up-to-date:

 @futuredorset


Find out more and watch the video


BH Life Spring 2017

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Gardening and nature

Improve your garden for wildlife

Discover natural history and the joys of wildlife gardening

If you love gardening, have a passion for wildlife or would like to discover one of Bournemouth’s best kept secrets, then head to Bournemouth Natural Science Society (BNSS) on Saturday 8 April from 10am to 4pm. Join Dorset Wildlife Trust and their ‘The Great Heath’ project for a wildlife gardening workshop and a museum open day.

Formed in 1903, BNSS is a natural history museum located in a Grade II listed Victorian building. The Society is home to fossils, minerals and an Egyptology collection and runs an extensive programme of events throughout the year. These include lectures, exhibitions, study groups, field meetings, cultural visits and social activities.

The BNSS garden is a home for plants and wildlife, providing year round interest and colour with many unusual species to be discovered. The garden is used for bird watching, the study of insects and plants, and photography.


Did you know?

• Bournemouth resident Dr Jane Goodall, the renowned primatologist, and television presenter Chris Packham are both BNSS Patrons.

• BNSS’s inaugural President’s Award was presented to our very own Richard Hesketh, a knowledgeable ecologist, ardent ornithologist and passionate astronomer. Richard works in the Parks team and was a park ranger at Hengistbury Head. He is known to many and introduced the popular Monday Morning Meander walks around Bournemouth.

Find out more

great heath


Come and learn how to improve your garden for wildlife with activities for adults and children, plus see the Bournemouth Natural Science Society museum collection and live specimens. This is a wonderful chance to have a great day out in the beautiful BNSS garden and get all your wildlife and gardening questions answered. Entry is free with a small charge for some activities and refreshments.

BNSS can be found at: 39 Christchurch Road, Bournemouth, BH1 3NS. Find out more about the Society and museum online: For more information about The Great Heath events, visit:

Come and join our community garden project

Do you like gardening? Come and join a small group of volunteers once a month in the pocket park next to Springbourne Library. This is a great opportunity to share your gardening ideas and skills in exchange for a cuppa and some of the fresh produce that you have helped to grow as part of the project.

Volunteers meet every second Saturday of the month, starting on Saturday 11 March from 10am to 11:30am.

For further information, please contact Tina Kirkman, Neighbourhood Worker on: 07979 593899 or email:

BH Life Spring 2017


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BH Life Spring 2017

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Roads and travel

News on A338 improvements plus free cycle training

Free cycle training for children

View of Blackwater Junction

A338 improvements start this autumn


Preliminary works were undertaken on the A338 at Blackwater in January as part of Dorset Local Enterprise Partnership’s BIG Programme. This is an ambitious economic growth plan aimed at improving connectivity, easing congestion, protecting existing jobs and creating new ones in and around Bournemouth Airport and Wessex Fields. Preparation work was carefully scheduled to be ahead of the bird nesting season this spring. Starting in autumn, the second phase of the scheme consists of: • improvements to the A338/B3073 Blackwater Junction • a new on/off slip road to provide access from the A338 southbound to an employment development site at Wessex Fields • possible widening to the A338 Wessex Way between Blackwater and Cooper Dean.

You can find more details including dates and locations of March information events at:


Did you know?

• The BIG Programme is overseen by Dorset LEP in collaboration with local councils and the Manchester Airports Group, owners of the Bournemouth Aviation Business Park.

• £45,200,000 has been allocated to fund the BIG Programme, through the government’s ‘Growth Deals’.

Riding a bike can encourage independence, it’s a convenient way to get to school and a great form of exercise. Bikeability is a national cycle training scheme and in Bournemouth we offer free Level 1, 2 and 3 training courses for children, who live or go to school here.

The free Level 1 and 2 sessions are for 10 to 15 year olds and they take place at our King’s Park Cycle Centre with fully qualified instructors. This is a twoday course and takes place on consecutive Saturdays (both 9am to 1pm) and during school holidays (consecutive days). Children must attend both dates in order to complete the course.

Our free Level 3 Bikeability training courses are for children aged 11 to 18 who have completed Level 1 and 2 and want to improve their skills on more challenging roads and junctions. Training is delivered one-to-one or in groups of up to three and can be tailored to an individual’s needs. We also offer Bikeability courses to all schools, so you could ask your child’s school if they will be offering one of our courses in the future.

For more information, course dates and details of how to book, visit: or telephone: 01202 454636.

 Email news

Join our email newsletter service and receive the latest information about the things that matter to you, straight to your inbox.

Our email newsletters will keep you up-to-date with what’s happening in and around Bournemouth, as well as providing you with important information about key council services. Get information and news on a range of topics including roads and travel, council news, events, parks and leisure, libraries and more. Signing up is quick and easy, all you need to do is visit:, provide us with your email address and choose the topics that interest you.

BH Life Spring 2017


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Reusing and recycling

Save money and reduce waste

What not to waste Did you know that on average, each person in the UK throws away around seven times their bodyweight in rubbish each year? In Bournemouth, we want to reduce how much is thrown away, and you can help by reducing, reusing and recycling. breathing new life into your old possessions – it’s quick and creative but also reduces the amount that you throw away. Upcycling is taking something and giving it a new purpose within your creative ability.

Start small by gluing together different sized tins to create a handy desk organiser, use old coffee jars to store your pasta and rice in the kitchen, or even repaint an old looking chest of drawers.

Reducing and recycling your waste also helps to take care of the environment. It’s easier than you think too – try these tips: • Buy loose items where you can to cut down on pre-packaged goods. • Avoid disposable items – buy reusable items and refill them. • Reduce your junk mail by having your name removed from mailing lists. • Take along your unwanted items to our Give or Take Days – it’s like a jumble sale but everything’s free: • Recycle organic matter such as garden waste or uncooked kitchen vegetable scraps - discounted composters are available from just £6 at: • Visit: for recipe ideas for your food leftovers. • Make the most of charity shops and try which is an easy and non-profit way of giving things for free in your local area.

Repair your broken possessions and save yourself some money. We’re working with Transition Bournemouth on a series of ‘Repair Café’ events. So, if you’ve got a broken toaster, a jumper full of holes or a bike with a missing wheel – don’t throw it away, come and repair it.

You can bring along your broken items from home and our ‘fixers’ will be available to help make all possible repairs free of charge, with tools and materials on hand. Clothes, bikes, toys, crockery... anything broken is welcome. The A local family at the Repair Cafe Repair Café also puts people in touch with each other, by sharing know-how and practical skills.

Angela Fendley is the proud owner of repaired handbag, she said: “You gave my favourite handbag a new lease of life, big thanks to the skilled seamstress at the Repair Café.”

Bournemouth Repair Cafe will be at the follo wing Give or Take events: • 6 May - Topspot, Churchill Gardens, Boscombe, BH1 4ES, from 11am to 1pm • 24 June - Henry Brown Youth Centre, Cunningham Crescent, West Howe, BH11 8DU, from 2pm to 4pm.

For more waste prevention tips and an A-Z of recycling, visit:


BH Life Spring 2017

Upcycling has become a great way of reusing and

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Enhanced weekly food waste collection

Bin collection changes on the way At the end of April, rubbish and recycling collections will change to alternate weeks and an enhanced food waste service will be introduced in Bournemouth. These changes are in response to substantial reductions in central government funding. Councillor Michael Filer, Cabinet Member for Cleansing & Waste, said: “Alternate weekly collections safeguard the waste collection service by making it sustainable in the long term. As part of the changes, we are also making a commitment to continue with the weekly food waste collection service.”

What changes are taking place?

Your Big Bin for recycling and Little Bin for rubbish, will be collected on alternate weeks, Big Bin one week and Little Bin the next. Your food waste collection service will take place weekly and you can decide if you would like a new larger 23 litre food waste container or continue to use your current 12 litre container. Request a new or additional food waste container for free via our website:

As part of these changes we also need to reorganise collection routes, which will mean some changes to collection days. We will send you an information pack with a collection calendar, ahead of the changes being made. Please remember to leave your bin out from 5am until 8pm (or until it is collected) on your collection dates as our teams are likely to work into the evenings.

If your flat has the Big Bin, Little Bin arrangement then new collection arrangements apply to you too. However, if your flat uses a communal rubbish bin then this will remain on weekly collections until a site visit has been carried out to check suitability.

Excess waste

Please do recycle everything you can in your food and


recycling bins. We will not take excess rubbish placed on top, next to or overflowing from Little Bin. If you still have excess waste, you will need to take it to Millhams Community Recycling Centre or Christchurch Household Recycling Centre.

You can apply for an additional rubbish bin (cost £43) if you have a: • household with five or more permanent occupants • household with 2+ children in nappies • medical condition that generates extra waste.

To request an extra rubbish bin, please apply online:

Recycle more!

Did you know that it would cost £40 per tonne more for us to dispose of food waste in the rubbish bin than in the separate food waste container? It would cost £75 per tonne more to dispose of good recycling in your rubbish bin, which is just one of the reasons why we’re encouraging you to recycle more. Look out for your information pack or find an A-Z of how to recycle different items on our website:


Did you know?

• All cooked and uncooked food can be recycled in your food waste container.

• You can pick up a new roll of compostable kitchen caddy liners from your local library.

BH Life Spring 2017


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Spring activities

Sensational spring

activities Lighter evenings, birds chirping and trees blossoming. These are just a few of the sights and sounds that will make you full of the joys of spring. With school holidays, seasonal celebrations and Bank Holidays on the horizon, make the most of your leisure time in Bournemouth with family and friends. Shed your winter coat and see what activities and adventures await…

Wild about wildlife at Kingfisher Barn

Mothering Sunday takes place on 26 March. You could take your mum out for a walk along her favourite part of the beach or to her favourite local park. If you’re stuck for ideas, The Stour provides a lovely setting and is a fantastic place to see local wildlife. There are also a range of activities held at Kingfisher Barn Visitor Centre. On Mother’s Day younger residents can take mum to the Barn from 10am to 4pm to make a wildflower window box or pot that will give nature a home for the rest of the year. Booking is essential.

Whilst on 2 April from 10am to 4pm, it’s Otter Day at the Barn and that means lots of otter themed activities for all the family. If you prefer reptiles and amphibians then visit on St George’s Day, from 10am to 4pm, and discover what’s lurking in The Stour.

For more details, prices and booking information for these Kingfisher Barn events and more, visit: or telephone: 01202 451548.


BH Life Spring 2017

Easter holidays

If you’re looking for ideas to help keep the children entertained during the Easter school holidays, then try these themed events: 16 to 17 April - Easter Trail at Hengistbury Head Visitor Centre, from 10am to 4pm. Collect a small prize for figuring out the missing word. The price is £3 per child and there’s no need to book. Visit:

8 to 23 April - Stour A-Z Easter Egg Hunt at Kingfisher Barn. 10am to 4pm. Suggested donation £2 per person. Visit: 8 to 23 April - Fall down the rabbit hole at the Russell-Cotes this Easter. Alice in Wonderland themed activities will be taking place including crafts, trails, competitions and croquet. Visit: for details.

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Get out and about in Bournemouth this spring

Spring activities

Reading and library activities this spring We have events for everyone in our libraries. You can listen to authors giving talks, come to a themed coffee morning or join a book club. Some notable highlights over the coming months include:

World Book Night on Sunday 23 April is a national celebration of reading and books, which takes place each year. In Bournemouth, activities will take place in our libraries on Monday 24 April and this will also include celebrating the 15th anniversary of Bournemouth Library. Find out more at:

Wriggle and Rhyme on Bournemouth beach

Also on 24 April at 11:15am, a Shakespeare anniversary event takes place with a performance by members of Brownsea Open Air Theatre at Westbourne Library. The actors dressed in Shakespearian costumes will perform excerpts from Shakespeare’s works, including As You Like It, which will be their 2017 production. No booking is required.

To celebrate National Bookstart Week (5 to 11 June), we will be hosting our popular annual ‘Wriggle and Rhyme on the Beach’. This event takes place on Monday 5 June at 11am. If it’s sunny, the event will be on the beach opposite the Ocenarium and if it’s wet we will be in the Seafront Studio at Pavilion Dance. Over 200 babies plus their carers attend each year. To find out more about these events and the other regular activities at Bournemouth Libraries, please visit:

Nature calls at Hengistbury Head The sounds as well as the sights of spring are a source of wonder and delight. Warmer days herald the return of the buzz of bees to add to the chirps of birds. But have you ever heard the loud calls of the Natterjack toad?

On Saturday 13 May from 8pm to 10pm, we will be holding a Natterjack Toad Expedition at Hengistbury Head. Britain’s rarest amphibian, the Natterjack was reintroduced to Hengistbury Head in the 1980s and is now very well established. Join us on this dusk walk to go in search of their loud calls, and hopefully catch a glimpse of these fascinating creatures. Booking is essential and the price is £5 adults and £3 for under-16s.

Our very popular ‘Bird Songs and Breakfast’ annual walk also takes place at Hengistbury Head on Sunday 14 May, from 5:30am to 9am. We will be listening to and learning the songs of both resident and migrant birds, from Chaffinches to Chiffchaffs, and Song Thrushes to Sedge Warblers. The walk will be followed by a cooked breakfast and hot drink at Hiker Café and this is included in the price of £11 per person. Booking is essential.

Both events start at the Visitor Centre. To book, please telephone: 01202 451618. For details of our other fantastic events at Hengistbury Head, see our website:


Did you know?

• The spring night sky means you don’t need to stay out • In April and early May bluebells are usually at their best. too late to see the stars, so it can be a great time for • It’s traditional to have a ‘spring clean’ at this time of beginners and families to start stargazing. year. You could help spruce up the beach and come • Wild daffodils are smaller and paler than the many and join The Great Dorset Beach Clean on 22 April at garden varieties and are native to the woods, grassland 10am. Meet at The Cloisters, next to Harry Ramsden’s. and rocky places of western Europe. All equipment provided.

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Meet our award winning children’s centre workers

Children’s centres

Wonderful workers at local children’s centres Did you know that Bournemouth’s seven children’s centres support parents and careers and their under-fives so that all children can be happy, healthy and achieve great things in life? From the early days of pregnancy, through the crawling, toddling and pre-school years until starting school, children’s centres are here to help. We run lots of engaging activities to help you as a parent or carer enjoy each stage of your child’s development as you learn together. We give advice and support on everything you may face as a family, sharing successes as well as life’s inevitable challenges. We support parents and carers to develop the knowledge, confidence and skills to care for children, and help give them the best possible start in life. Over the past year we have worked with almost 6,400 young children. These children have visited our centres an incredible 45,000 times. Our staff are all friendly and will warmly welcome mums, dads, step-parents, grandparents, childminders, foster carers and anyone else who cares for babies and children under five.

Here we meet just two of the many wonderful workers from Bournemouth Children’s Centres. Juliet and Arthur were recently announced as childcare heroes at the Early Years Sector Awards. An event which highlights the people that, every day, strive to provide outstanding care and education and the best possible outcomes for local children and their families.

Meet Arthur

Arthur has been awarded Children’s Centre Volunteer of the Year, for his work at Queen’s Park and Stokewood and Winton Children’s Centres. He helps run the Stay & Play sessions and benefits greatly from his time with the children. He said: “I have a few memory problems and my doctor advised me to keep busy and stay active. Voluntary work with young children certainly fits the bill and I find my time with them a real blessing. My memory condition has improved too.”

Staff at the centre said: “Arthur is amazing! The children absolutely adore him, he’s such a friendly and intelligent man. He loves playing and learning with the children and they love playing with him. I personally believe for many of them he is a grandfather figure.”

Meet Juliet

Juliet works at Southbourne Children’s Centre and was nominated by a local parent who said: “Life can be very challenging as a single mum of a beautiful child with special needs. Juliet has been regularly checking on us and even escorted us on visits to preschools for my little one, as she is very sensitive to noise. I will always be thankful to Juliet and her team.”

Thrilled to be named Children’s Centre Worker of the Year, Juliet said: “Being able to help families and see the difference we make is reward enough, but to be recognised with this award just celebrates the great work we all do.”

Visit: for further information and activity timetables for children’s centres.

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We’re looking for special people who can foster an older child We are looking for very special people who are able to provide a stable home environment for a Bournemouth child aged 8-13 years old as part of our Resilience Placement Scheme. It doesn’t matter whether you are married, single or in a same sex relationship – what is important is that you have the skills, experience and space in your life. We would particularly welcome enquiries from those with experience in working and caring for children and existing foster carers who are considering transferring to Bournemouth Local Authority’s Fostering Team.

We have a strong, supportive fostering team who are here to help you every step of the way. You will be provided with a bespoke support package including individual 1-2 support; respite arrangements; support from peer groups; regular clinical support and training; and an out of hours telephone support service to ensure you are supported at every stage. You will also be properly remunerated – potentially up to £27,300 a year, allowing it to become a full time role. If you think this could be you, give us a call in confidence to discuss on 0800 009 3084 or look on our website at uk/fostering

Unique opportunites in Bournemouth for businesses: Get your message out to the masses with the help of your local councils. IMS Group in partnership with local councils and leisure trusts are able to offer a number of unique advertising opportunities in Bournemouth and the surrounding areas. Whether it’s advertising in full colour LED splendour on the side of the BIC or advertising in key outdoor hot-spots around the town where large numbers of visitors and locals can be found, IMS Group, with the help of local attractions and councils such as The BIC and Bournemouth Borough Council, we can provide a unique solution that can be tailored to achieve your goals perfectly.

For details on all the new and unique advertising opportunities available, call IMS GROUP on 01202 611 100


BH Life Spring 2017

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Sustainable Food City Partnership

Glorious local food

Have you ever thought about buying locally grown, prepared and cooked food? Bananas from Cameroon travel over 3,000 miles and carrots from Israel over 2,000 miles to get to the UK, but not all of your weekly shop needs to total those distances.

The Bournemouth Food Assembly brings together local producers once a week, to showcase and sell their foods. Produce from within a 40-mile radius includes fruit, vegetables, meat, eggs, dairy products, honey and jam – there’s something for everyone and it’s just as delicious.

All you have to do is visit:, place your order and pay from Tuesday to Monday, then collect it from the Green Hut at the Green House Hotel on a Wednesday evening. Meet and chat to the people who rear, catch, make and bake your food and enjoy a satisfying way of supporting your local economy and agriculture.

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As part of the Sustainable Food City Partnership, any profit from the food is used to support work to combat food poverty in Bournemouth. It also helps to fund food projects across the town, so you can eat well and feel good when you buy local.

Tina from Springbourne said: “I love the seasonal and local ingredients available as I enjoy cooking and like to experiment and give myself ‘invention’ tests – creating something tasty out of the ingredients I can access.”

Kelvin, another local resident, added: “They have a great selection of quality foods, convenient pick up locations and times each week in the centre of Bournemouth, and their prices are really reasonable too.”

What about Fairtrade?

Another way to feel good about the food you’re eating is to buy as much Fairtrade produce as you can. For products like bananas and coffee that can’t be grown locally, you should aim to buy more sustainable options. Fairtrade products give back to the communities who grow them, just as the Food Assembly does, by enabling them to be grown sustainably with less damage to the environment. Look out for the Fairtrade logo on your food.

What foods are in season?

Seasonal food is fresher and so tends to be tastier and more nutritious. Here are some of the items in season over the coming months: • March - cauliflower, kale, leeks, swede, spring onions, dover sole, mussels, red mullet • April - rhubarb, asparagus, purple sprouting broccoli, spinach, basil, chives, wood pigeon, cockles, whitebait, crab • May - broccoli, carrots, new potatoes, rocket, lamb, mint, cod, haddock, prawns, salmon. To understand a bit more about the food seasons, visit:

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Registered Charity No. 1014697

Thinking of moving into a care home – or just needing a little extra help at home? We’re here to help Whatever your care needs, we know that it’s the care that counts – the quality care of all our residents and home care customers. As a leading provider of residential and home care in Bournemouth, we offer compassionate residential, nursing, dementia and home care at a realistic cost. Whether you’re looking for care in your own home, a short respite stay or a new home, we offer a warm welcome, comfort and peace of mind. To request a brochure, arrange a visit or find out more, contact 01202




0 £1




Help at the touch of a button




Bournemouth Careline provide a tailor-made service, using a wide range of telecare equipment, to help support people and to maintain their independence. We have equipment to support with: š 'ementia š (nvironmental safety & security š Falls management š 0HGLcation management Contact us for a free demonstration:

01202 452795


BH Life Spring 2017

Available to all BH postcodes

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Support for carers

You’re looking after someone, but who’s looking after you? It may be picking up groceries or medicines, taking on extra chores around the house or accompanying someone to their monthly doctor’s appointment. You may not see it as caring for someone, but you could be one of 83,000 unpaid carers across Bournemouth, Poole and Dorset. Looking after a loved one, neighbour, friend or family member may feel like second nature to you, but we want you to know that you are not alone. You may not recognise yourself as a carer but we want to be there for you if you need any help and support.

Don’t miss out on the free information, support and advice that’s available from our dedicated carers’ service. We can provide you with advice and information on how to access help and further care for your loved one. There are regular carers’ newsletters to keep you updated on key decisions, news, consultations and offers in your area. Find out about events and activities for you and the person you care for and take advantage of our discount card. We also offer respite support for when it’s you that needs to be cared for. Councillor Blair Crawford, Cabinet Member for Adult Social Care, said: “We know there are potentially thousands of residents across Bournemouth, Poole and Dorset who look after someone. Carers are so valuable in enabling loved ones to stay in their own home and out of hospital and so it’s vital we support carers.”

If you want to receive help or find out more information about the carers’ service, visit: or telephone: 01202 458204.

Carers like you?




Nigel looks after his wife who had a stroke five years ago. He said: “I’ve had to take on responsibilities such as most of the cooking, washing, ironing, helping my wife get up in the mornings, managing medications and medical appointments. I think people should speak up and accept help when it’s offered and say when they’re not coping.”

Louise cares full time for her teenage son who has severe autism. She said: “I’m more than just a mum and I feel very proud to be a carer. One thing caring has impacted on is my social life so, for me, one of the best benefits of the carers’ service is the activities. These allow me to have a bit more of a life than I thought possible.”

Sue’s father cares for her mother and she supports both of her elderly parents. She said: “After my mother came out of hospital in a wheelchair, she needed more care. I support both my parents to help them lead an independent life as much as they can. My dad is in his eighties and without the carers’ support service he would be home alone and wouldn’t know about all the support available.”

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Music and dance

Dance for all ages There’s a wealth of dance opportunities in Bournemouth whatever your age.

Did you know that Pavilion Dance present dance performances, live screenings, exhibitions and more than 40 dance classes every week at their venue based in the Bournemouth Pavilion? Just one of the forthcoming highlights is B-Town Throwdown - Bournemouth’s festival of hip hop culture on 27 to 29 May. Featuring an exhilarating mix of battles, workshops and masterclasses. Tickets: £6. Find out about this festival and other performances and dance opportunities at: or turn to page 30.

The BSO Tea Dance is an informal and welcoming event for anyone who enjoys dancing or listening to live music from waltzes to tango, from jive to jazz. It’s a great way to meet people, keep fit and have fun. Come on your own, with a group or with a partner. No experience necessary.

The next event is at Kinson Community Centre on 12 April at 1:30pm and further dates in June, August, October and December are planned. Tickets are £5, including refreshments, and can be purchased on the door.

For more information, telephone: 01202 644717 or visit:


BH Life Spring 2017

Get involved in Bournemouth’s music and dance scene

festival B-Town Throwdown hip-hop from 27 to 29 May

Discover more at the Music Library

The Music Library, on the 2nd floor of Bournemouth Library, is accredited internationally for excellence. It holds over 18 thousand items of sheet music, choral and orchestral sets. There is also a large collection of books and magazines about music and musicians.

The Bournemouth Symphony Orchestra archive is held at the Bournemouth Library and if you’re looking for free online resources, these include Oxford Music and Naxos Music Library. You can even come in and play the Clavinova electronic piano, which also has Sibelius music software.

The Music Library staff are knowledgeable musicians and welcome enquiries and visits. There is also a ‘Friends Group’, which runs monthly coffee mornings, talks and recitals open to all. Come in and find out more or visit: for further details.

Join the Bournemouth Family Orchestra

The BSO’s Bournemouth Family Orchestra aims to encourage people to come together to share the joy of music making, experience playing in an ensemble with other like-minded individuals and to create brand new pieces of music from scratch.

The Family Orchestra is open to everyone whatever their musical standard. From experienced musicians to those who have just started on an instrument. From having a go on a hand-held percussion instrument to using your everyday voice, the orchestras are open to all. No auditions are necessary, just turn up and play. Sessions will be held at the Shelley Theatre, 16 Beechwood Avenue, BH5 1LX, from 10am to 12 noon on the following Sundays: 19 March 23 April 21 May 11 June 9 July.

Prices are £4 per individual, £6 for a family of two, £8 for a family of three, and £10 for four or more. For more information, visit: or telephone: 01202 644717.

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Exclusive competitions for BH Life readers


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Local facilities and sports

Sport and leisure

Your chance to try bowls for free

80s theme for 35th Bournemouth Bay Run The Bay Run, in association with the British Heart Foundation, returns on Sunday 2 April. Set along a sevenmile stretch of coastline, this is a fantastic challenge for new and experienced runners alike. There are four distances to choose from between Bournemouth and Southbourne - a popular half marathon, 10K, 5K or 1K family fun run.

Those running in the 10k and Half Marathon will be chip timed, ensuring accurate timing for all participants. New for this year is the fun 1980’s themed fancy dress element to honour the run starting in that decade.

The deadline for online entries is Friday 24 March. If you’re just starting out at running and fancy some fun - come down to Bournemouth Pier Approach and sign up to the 5k and 1k fun run on the day from 8:20am. Entries close at 8:55am for the 1k and 10.30am for the 5k. To sign up and for price details visit:

With plenty of bowling clubs across Bournemouth why not give bowls a try? Suitable for men and women of all ages, this fun sport takes place in the fresh air, provides gentle exercise and is a great way to make new friends.

We have eleven outside bowling greens at various locations across the borough and there’s an indoor facility at King’s Park too. The new bowling season starts in spring but exact dates and opening times vary at each site.

All of our greens are available for public play but to get the most out of the sport, why not join one of the local clubs? Many have open days in May and June and even run taster sessions. See page 30 for details of open days at Boscombe Overcliff (Woodlands), Southbourne (Seafield Gardens) and Moordown (Endfield Road). For more information about other Greens and local clubs visit:

Spectators and supporters are invited to come along too, dress up if you wish and enjoy all the seafront has to offer. Race times and more information can also be found at:


Did you know?

Since 2010, Bournemouth Bay Run has raised more than £260,000 from sponsorship alone for the British Heart Foundation.

Meyrick Park

Open Golf Festival, 30 May to 3 June

Join us for the Bournemouth Open Golf Festival this May and June, for a week of golf competitions for all ages and abilities. There are serious qualifier competitions, fun ‘four-ball-better-ball’ and waltz events as well as competitions for adults and juniors.

We’ve teamed up with Meyrick Park and Two Riversmeet golf courses, meaning you can play at three courses across the week.

Queen’s Park Golf Course

We are now taking bookings for the festival competitions. Visit: or give us a call on: 01202 451675.

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Spotlight on finances

Council faces financial pressure Bournemouth faces unprecedented financial pressures over the next three years as the government continues to withdraw its funding. By 2020, here in Bournemouth we expect to be completely reliant on money raised locally to pay for services. With spend on adults’ and children’s social care services accounting for around 75% of Bournemouth Council’s entire budget, the government has pressed us to continue to apply an additional ‘adult social care precept’ to be paid by local Council Tax payers. In fact, this year the government has given us encouragement to increase this to 3%, which will be on top of the general Council Tax rise that needs to be implemented as a result of the cuts from the government.

Councillor John Beesley, Leader of the Council, said: “Demands on most council services are increasing, particularly in adults’ and children’s social care. Although these are costly services, we remain committed to our responsibilities for the most vulnerable in the local community.


Did you know?

Your council looks after more than 350 properties, including schools, libraries and adult education centres, together with nearly 6,000 council houses. Plus, infrastructure such as highways, footpaths and bridges, as well as parks and open spaces including the seafront and coastline.

“Although Council Tax accounts for £84 million of the Council’s overall budget, we must consider even further cost savings and income generation to enable us to continue to protect and deliver the services valued by residents.” You can find out more about the Council’s budget in the leaflet delivered with your Council Tax bill. Further information about council finances can also be found online at:

Council and Area Forum meetings Council meetings usually take place at the Town Hall and they are open to the public. Here is a selection of some of the meetings for the coming months.


22 March, 26 April and 24 May at 10:30am

Full Council:

25 April and 13 June at 7pm

Planning Board:

Annual Council:

Licensing Board:

20 March, 19 April and 15 May at 2:30pm

26 May at the Pavilion at 11:15am 23 March, 4, 13 and 27 April, 4, 13, and 25 May at 9:45am

Overview and Scrutiny Panel meetings visit:

Area Forum meetings

Area Forum meetings are run by residents with support from ward councillors and take place in different locations across the town. North Bournemouth: 11 March at Howe Croft Community Centre, 10am and 13 May at Kingsleigh Primary School, 10am Pokesdown: 30 March at The Salvation Army, Norwood Place, 7pm Throop, Muscliff, Strouden, Townsend and Holdenhurst: 16 March at Bournemouth School for Girls (East Way entrance), 7pm Wallisdown, Winton West and Ensbury Park: 22 April at Rooper Hall, Victoria Park Road, 10:30am Westcliff: 21 March at St Michael’s School, Somerville Road, 7pm Westbourne: 22 March at Westbourne Library, 7pm

Please check details before attending on: 01202 454713.


BH Life Spring 2017

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Advertising Feature

The Finest Care & Companionship in Christchurch

airmile Grange, the private new care home on the grounds at Christchurch Hospital, celebrated its Grand Opening as the Mayor of Christchurch and the very ÄYZ[ YLZPKLU[ 1HJR >YPNO[ J\[ the ribbon and declared the OVTL VɉJPHSS` VWLU More than 80 guests joined the party and JLSLIYH[LK [OL VWLUPUN VM -HPYTPSL .YHUNL Its partnership with Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust is a pioneering initiative between the public sector and private LU[LYWYPZL 0[ OHZ OLSWLK [V WYV]PKL [OL ÄULZ[ MHJPSP[PLZ MVY LSKLYS` JHYL H[ -HPYTPSL Grange but it has also secured a healthy and sustainable future for Christchurch /VZWP[HS [OL ÄYZ[ VM P[Z RPUK PU [OL <2 As such, Christchurch Hospital has brand new and improved hospital patient services and facilities, as well as a modern, private residential, nursing and dementia specialist JHYL OVTL UL_[ KVVY The care team at Fairmile Grange believes that no two people are the same and that is why they always ‘go the extra mile’ to

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care, companionship and entertainment ^P[O H +H` )YLHRZ WHJRHNL ^OPJO PZ available every day from 10am to 4pm H[ HU PU[YVK\J[VY` WYPJL VM ‰ As well as long-term residential care, [OL UL^ OVTL HSZV VɈLYZ TPUP IYLHRZ MVY ^LLRLUK Z[H`Z HUK YLZWP[L JHYL MVY ZOVY[ Z[H`Z Pop in for a cup of tea and a chat with Family Liaison Manager, Lucy 3LZ[LY 6Y MVY TVYL PUMVYTH[PVU visit: or call 01202 007569.

In the grounds of Christchurch Hospital Large and cosy en-suite bedrooms


Tasty, fresh homecooked meals Engaging and personalised daily activities Dedicated GP visits from Grove Surgery


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Royal Close, Christchurch, Dorset, BH23 2FR


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What’s on

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2 3 6 10 15 17

7 7 7 12




Events and things to do in Bournemouth


Mayor’s Charity Appeal: Military Concert, Pavilion Theatre, 7pm. Tickets £17 and £19 on 0844 576 3000* Bournemouth & Beyond Discovery Group talk: ‘Industrial Tramways & Railways of South Dorset’ by Colin Stone. 7:30pm at St Andrew’s URC main hall, St Stephen’s Road, BH2 6JJ. Visitors welcome £3. Visit:


Night at the Theatre, Pavilion Dance, 3pm. Family performance suitable for 4+ years. Tickets: £6 under 2s free. Visit: or tel: 01202 203630 Monday Morning Meander (2 hour walk): Turbary Common, 10am. Meet in the layby opposite 120 Turbary Park Avenue (BH11 8HJ). Free event Ham and Passion at Pavilion Dance, 7:30pm. Suitable for ages 15+ (contains nudity). Tickets: £12/£10/£8/£6. Visit: Monday Morning Meander (2 hour walk): Littledown and King’s Park, 10am. Meet at the steps in the Littledown car park (BH7 7DX). Free event Mayor’s Charity Appeal - Duck Race at the Bourne Stream. Starts at 2pm. Tickets £1 each from the Mayor’s PA on: 01202 451117 or email: Monday Morning Meander (2 hour walk): Iford Meadows, 10am. Meet in the playing fields car park off Iford Lane (BH6 5NF). Free event


Open day at Moordown Bowling club, Endfield Road, 10:30am to 3:30pm. All ages and abilities welcome. Free. Visit: Open day at Southbourne Bowling Club, Seafield Gardens, from 10am to 4pm. Free. Telephone Peter on: 01425 271401 Open day at Boscombe Cliff Bowls Club, Woodland Avenue, from 10am to 4pm. Free coaching. More info: 01202 729679 Mayor’s Charity Appeal: Last Bash, Cliff House Hotel. Details and tickets from Tim on: 01202 424701 Dorset Humanists: Emeritus Professor Norman Maclean on ‘Human Evolution’ Moordown Community Centre, 2pm. Free entry.

25 26 27

18 18 25 26 30 30

Pushchair Safari at Hengistbury Head. 10:30am to 12pm. Every Tuesday until 18 July. No need to book. £3 per person (under 5s free) Parkinson’s Awareness Day at Pavilion Dance. Sample dance classes and gather information. 11am to 5pm, free event Toddlers’ Tales at Hengistbury Head, 11am. £3 per child (includes hot drink for accompanying adult). Booking essential on: 01202 451618 Dorset Humanists: ‘First Brexit, then Trump: What next?’ Green House Hotel, Bournemouth, 7.30pm, Free entry. Monday Morning Meander (2 hour walk): Sheepwash, 10am. Meet in the entrance opposite Iford Bridge pub (BH6 5RG). Free event Open day at Moordown Bowling club, Endfield Road, 10:30am to 3:30pm. All ages and abilities welcome. Free. Visit:

15 + 22 Bowls4Fun at Southbourne Bowls Club, 6:30pm to 8pm. £5 one off fee covers all sessions also on 5 and 12 June. Tel: 01425 271401 18 Dementia Awareness, coffee morning at 10am in Pokesdown & Southbourne Library. 19-21 Thundercat Racing, Bournemouth beach. Visit: 21 Into the Water at Pavilion Dance, 3pm. Family performance suitable for ages 4+. Tickets £6. Visit: From Around the world with the Russell-Cotes. Trails, 27 activities and craft days (until 4 June). Visit:


Bowls4Fun at Southbourne Bowling Club (see 15 May for details) Dorset Humanists: ‘The Story of the Tolpuddle Martyrs’, Moordown Community Centre, 2pm. Free Entry.

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For more spring event details see pages 16, 17 and 18

 30

Cherry Tree Nursery plant sale, off the New Road roundabout, Northbourne, BH10 7DA. 8am to 3pm. Visit: or tel: 01202 593537 RNLI Sandstorm, Bournemouth Pier from 10am. Visit: Monday Morning Meander (2 hour walk): Boscombe Chine Gardens, 10am. Meet in gravel car park off East Overcliff Drive (BH1 3HP). Free event.

BH Life Spring 2017

Open day at Boscombe Cliff Bowls Club, Woodland Avenue, from 10am to 4pm. Free coaching. More info: 01202 729679 Bowls4Fun at Southbourne Bowling Club (see 15 May for details).

Get information on the latest events in our new What’s On e-newsletter.

Sign up at:

* calls cost 7p per minute plus your telephone provider’s access charge

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If you’re coming to a show, why not make a night of it?

Enquire about pre-show dining when booking your tickets.


8 – 9 APRIL




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Contact your council Email: Web: Town Hall, Bourne Avenue, Bournemouth. BH2 6DY Switchboard: 01202 451451

Council Tax & benefits

Council Tax - 24hr payment line Council Tax - enquiries Council Tax reduction Benefits - housing Business rates


Housing - council tenants Housing defects (private tenants) Housing grants Housing register

Leisure activities

Hengistbury Head Visitor Centre Kingfisher Barn Visitor Centre Parks Queen’s Park Golf Course Russell-Cotes Art Gallery & Museum Seafront office / beach huts

0330 088 7966 01202 451597 01202 451592 01202 451592 01202 454833 01202 451571 0800 0281870 01202 454979 01202 454979 01202 451467 01202 451618 01202 451548 01202 451629 01202 451675 01202 451858 01202 451781

Parking & travel Blue Badges Bus passes Parking

01202 458744 01202 451584 01202 454721

Street services Graffiti reporting Roads and pavements Rubbish and recycling Street cleaning Street lighting

01202 451199 01202 451199 01202 451199 01202 451199 01202 451199

Other council services Adoption services 01202 456743 Births, deaths, marriages and civil partnerships 01202 454945 01202 456222 Children’s Information Service Planning 01202 451323 Residential noise issues (day) 01202 451296 (out of hours) 0800 0281870 Social care - adults 01202 454979 Social care - children 01202 458101 The Kinson Hub: - housing enquiries 01202 451915 - library and general ‘Hub’ enquiries 01202 452788 Tourist information 01202 451734 Trading Standards (Citizens Advice) 0345 404 0506

This magazine is available in audio and large print.

To request a different format telephone: 01202 451435. You can also read or listen online: