Page 1

Winter 2018/19

Winter activities for the festive season and beyond page 16


Waste and recycling collections


Children and education

bournemouth.gov.uk The Council’s official magazine produced for Bournemouth residents BH LIFE


New Year, new beginnings


Thoughts are turning to the New Year and 2019 will be a key milestone in the journey to reorganise local government. The Bournemouth, Christchurch and Poole Council will be formed on 1 April and lots of work is underway to ensure the smooth transfer of services.


Bournemouth’s Cabinet has recently given the go ahead to fund a series of renovation projects at the BIC, meaning a total investment of around £25 million. The BIC is a valuable asset, owned by the Council and operated by BH Live. This investment will help Bournemouth to be successful in competing against other towns and cities, safeguarding our area’s position in the premier league of conference destinations. Further details will be featured in a future edition of the magazine.

BH Life magazine is delivered free to homes in Bournemouth. 90,000 copies are printed for each issue. BH Life is entirely funded by its advertisers. Bournemouth Council and Community Information Services do not accept responsibility for or endorse any products or services offered by advertisers. Free, impartial advice is available from the Citizens Advice consumer helpline T: 03454 040506. All information correct at time of going to print. Printed on environmentally friendly paper from renewable sources. When you have finished with this magazine, please recycle it.

Warm and well advice



Winter reading challenge for children


Wishing you a very happy and healthy 2019.

Front cover image: Town centre skating (Bournemouth Tourism)


Christmas / New Year waste arrangements

From exciting multi-million-pound plans at Lansdowne to a revamp at Beale Place as well as vital infrastructure plans at Wessex Fields, we want to ensure that Bournemouth remains a great place to live and do business. Read more about these projects over the following pages.

Councillor John Beesley Leader of Bournemouth Council

Roads and travel

News in brief

However, we’re still focusing on the day-to-day running of Bournemouth Council and progressing key projects in Bournemouth, including those that contribute to the town’s thriving economy.

This edition also highlights our work to keep people warm and well this winter and a range of activity ideas to help you make the most of the season.


Council meetings and contact numbers

Get gardening in 2019


What’s on?

Published by: Bournemouth Council, Town Hall, Bournemouth. BH2 6DY. W: bournemouth.gov.uk Edited by: Jo Evans, Corporate Communications & Marketing T: 01202 451616 E: bhlife@bournemouth.gov.uk Advertising: Community Information Services T: 01253 885777 E: contact@cispress.com Distribution: Smart Distribution Services Ltd T: 01202 451435 E: bhlife@bournemouth.gov.uk F: bournemouthbc


T: @bournemouthbc



News in brief Creative outdoor work areas, modern street furniture, trees, plants and artistic features will form part of the improved public spaces for those who work, live, study and visit the area. Councillor Philip Broadhead, Cabinet Member for the Lansdowne Vision, said: “With the huge amount of external investment already underway at Lansdowne, our plans for the urban realm will ensure the area meets the future expectations of investors, businesses and generations to come.”

Bournemouth’s thriving creative quarter set to be transformed

Councillor John Beesley, Leader of the Council, added: “This is a multi-million-pound scheme in an area important for the local economy and education. Bournemouth University, Bournemouth & Poole College, local entrepreneurs, independent businesses and digital leaders are helping us to deliver the plans.”

Plans to create a dynamic and vibrant street scene around the Lansdowne and Holdenhurst Road, are being backed by local businesses and key investors in the town.

Working with businesses and organisations, we are creating designs which will partially pedestrianise Holdenhurst Road. We will launch our plans to the public in the new year and hope to start work in late 2019. To keep up to date visit our website. W: bournemouth.gov.uk/lansdowne

New planning application for Wessex Fields

Plans for a new link road and junction directly connecting the A338 with the Wessex Fields business park are still being progressed, with a new planning application submitted in October. The new planning application has taken on board additional information and addresses feedback raised during the original application, including: • re-aligning the spine road to address concerns about the impact on nearby properties • retaining Cob Barn • new walking and cycling routes connecting Wessex Fields to the Stour Valley Way • new pedestrian and cycle links

between Deansleigh Road and Riverside Avenue • a new Nature Reserve with improved access to the greenbelt • retaining all veteran trees • flooding, air quality and street lighting considerations. The scheme has the potential to create around 2,000 new jobs at Wessex Fields business park, safeguard the existing 10,000 jobs in the area, as well as provide a much needed second access to the Royal Bournemouth Hospital site. Subject to planning consent, construction is due to start in spring 2019. Find out more online. W: bournemouth.gov.uk/wessexfields BH LIFE

Are you an EU citizen living in Bournemouth? The UK government has reached an agreement with the European Union on citizens’ rights. This agreement will protect your rights after the UK leaves the EU and enable you to continue to live your life as you do now. It also covers your family members. You will need to apply for ‘settled status’ through the EU Settlement Scheme. The scheme will open fully by 30 March 2019. You can find out more online. https:// eucitizensrights.campaign.gov.uk

News in brief


Bournemouth achieves ‘gold’ It was a golden night for Bournemouth at the Britain in Bloom 2018 Awards held in Belfast recently. The town has been praised once again for its horticultural excellence and achieved a gold standard in the category for ‘Coastal Town with a population over 12,000’ (ceremony pictured above). In addition, the town has won thirty awards at the South and South East of England in Bloom awards. Meanwhile

amateur and professional gardeners were also celebrated at this year’s Bournemouth in Bloom awards ceremony. Bournemouth in Bloom is a voluntary group which encourages local residents to take care of, and have pride in, their community. If you want to take part in next year’s competitions, register with Bournemouth in Bloom, become a member and join the cause. W: bournemouthinbloom.co.uk

Beale Place set for revamp We will be creating a new public space for people to enjoy and to support events at Beale Place. The plans include new landscaping, modern seating, plants and trees, as well as creative design in the new surfacing celebrating Bournemouth’s literary history.

Councillor John Beesley, Leader of the Council, said: “These improvements will replace the current street layout and offer people a place to take time out and relax when visiting this part of the town centre.” Works will get underway in the new year and are expected to take around five months. Beale Place will remain open during the works and access to shops, cafes, banks and other properties will be maintained throughout.

Find out more online. W: bournemouth.gov.uk/bealeplace

Do you live in, or rent out, a shared house? New government rules were introduced on 1 October to help ensure shared properties are safe and of a suitable standard for tenants. Residential properties with five or more people (two or more unrelated) sharing washing or cooking facilities are now required to have a licence from our ‘Private Sector Housing’ team.

contacted all local landlords known to us, but there will be others who may not be aware of the change in legislation. I would urge landlords to find out whether this change affects them.” Landlords can find out more about the HMO licensing on page 20.

If you live in a House in Multiple Occupation (HMO), your landlord has extra legal responsibilities and they may need a licence for the property. Councillor Robert Lawton, Cabinet Member for Housing, said: “We have BH LIFE

We are responsible for enforcing HMO standards and can help tenants who have concerns about the safety or standard of their property. W: bournemouth.gov.uk/housing or T: 01202 451083.

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New council

Work continues to create BCP Council


What opportunities does local government reorganisation bring?

As 1 April 2019 moves closer, work continues to ensure a safe transition to the new Bournemouth, Christchurch and Poole (BCP) Council. Our priority is to maintain current service levels with minimal changes for everyone. Of course, some changes will be necessary and our services may need to contact you with specific details. We will continue to keep you updated through BH Life, so look out for more information in the spring edition delivered to homes in March.

“Local government reorganisation will bring a range of benefits, particularly the opportunity to offer a more co-ordinated approach to services across the whole area. “The new council will also allow us to work with government on a much bigger scale than we have previously been able to. We can provide a strategic planning framework and services to an area that has regional and national importance.”

Tell us a bit about yourself “I enjoy keeping fit, so as I get to know the local area I will be finding a new hockey club and a new tennis club. I am also keen to get involved in local nature conservation and am particularly excited about the project to reintroduce ospreys into Poole Harbour. It is a delight to see these magnificent birds recolonising.”

On 17 October, the BCP Shadow Authority appointed the first Chief Executive of the new BCP Council. Graham Farrant is currently Chief Executive at HM Land Registry and Chief Land Registrar. Here he tells us a little bit more about himself:

Why did you apply for this role? “Creating a new unitary council which can provide much-needed public services across our three towns is the most exciting and interesting job in local government at the moment.”

What excites you most about the post? “The challenges of bringing together three large and complex organisations while setting out a comprehensive strategy for maintaining the local economy and enabling growth. We must work with a wide range of partners to ensure we continue to deliver high quality services to our residents.

Graham starts his new role full time on 1 January 2019.


“There is a lot to do, but I know we have a strong commitment to get it right.”


The BCP Shadow Authority is overseeing the plans for the new council and is made up of all the current councillors across Bournemouth, Christchurch and Poole. BCP Shadow Authority meetings are open to the public and you can find meeting dates and agendas online. W: bcpshadowauthority.wordpress.com


Roads and travel

A338 / Blackwater improvements As part of the government’s Local Growth Fund for the Bournemouth International Growth Programme, £45.2 million is funding a series of transport and infrastructure investments.

Thank you for your patience during these works. Please continue to plan ahead, leave extra time for your journeys and, if possible, stagger your journey times. During off-peak hours the road has lighter traffic, meaning only minor delays or none at all.

Major improvements are underway on the A338 and at Blackwater Junction. The southbound slip road onto the A338 at Blackwater Junction is being extended with a third lane being added to the stretch of road towards Cooper Dean. These works are set to continue until June 2019.


You can find out more online and sign up to our blog to receive updates direct to your email inbox. W: A338.info

Safety cameras have been operating during off-peak hours to support the speed limit. In just a four-hour period on one day in October, police detected 190 vehicles exceeding the 40mph temporary speed limit. The fastest vehicle was travelling at 76mph in the 40mph zone. Please observe the speed limit signs and keep your speed in check.

Part of this work has involved a complex project to join the two bridges that carry the A338 over the River Stour, using 17 large precast concrete sections, which were craned in overnight. This and other works have involved overnight closures for safety. During these improvements it has been necessary to have one lane southbound and two narrowed lanes northbound. The northbound restrictions have now been removed. For the safety of road users and the workforce, there is a temporary speed limit of 40mph on the southbound road. This remains in place southbound until 22 December.


There will be a return to four lanes over Christmas and New Year to relieve congestion, (from around 10 December to 5 January). Work re-starts from 6 January with one lane southbound and a 40mph limit in force.

How do you travel? Please take 10 minutes to complete our online travel survey. We want to know how you choose to travel around the area and why.

The Bournemouth International Growth programme (BIG) forms part of Dorset Local Enterprise Partnership’s plan to drive economic growth, improve housing, transport and infrastructure, and create more highly skilled jobs.

• Plans for a new link road and junction directly connecting the A338 with the Wessex Fields business park are still being progressed – see page 4 for details.

By taking part you will ensure that your experiences and opinions help influence travel plans in the area. Plus, you’ll be entered into our prize draw to win one of three £50 vouchers!


Complete the survey online. W: bournemouth.gov.uk/travelsurvey



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Waste and recycling


Your guide to Christmas and New Year waste collections Your rubbish, recycling and food waste collections will change over the festive period.

use a council recycling sack, available from Bournemouth’s libraries.

Christmas trees

There will be no rubbish, food or recycling bin collections on Christmas Day, Boxing Day or New Year’s Day. Catch-up collections will instead run from Saturday 22 December to Saturday 5 January (see table below). Extra rubbish can be taken to Millhams Community Recycling Centre in Longham or Christchurch Recycling Centre in Wilverley Road. Both sites are closed Christmas Day, Boxing Day and New Year’s Day. Extra recycling will be collected if you place it next to your recycling bin in a cardboard box. Or you can

In some areas, for a small donation, you can arrange for your Christmas tree to be collected by local charity, Diverse Abilities. Visit their website to check if they are collecting in your area and to arrange your collection.

W: diverseabilities.org.uk/trees Alternatively, trees can be taken to Millhams or Christchurch Recycling Centres for composting.

up your leftovers and feeding your food caddy instead.

Reduce your food waste and ‘feed’ your caddy

Don’t have a food caddy? No problem. Request a caddy via our website and don’t forget you can collect free compostable liners from your local library.

Avoid the excess on your waistline and purse by planning your meals, using

W: bournemouth.gov.uk/foodwaste

Please place your bin(s) out, making sure they are clearly visible to our collection crews, by 5am on your collection day. *Please note that we are collecting on Saturdays and in some cases BEFORE your usual collection.

Visit the Love Food Hate Waste website if you need some recipe ideas, inspiration and advice to help you reduce food waste and save money this winter. W: lovefoodhatewaste.com/recipes

If your normal collection should be on:

Your collection will change to:

Monday 24 December

Saturday 22 December*

Tuesday 25 December

Monday 24 December*

Wednesday 26 December

Thursday 27 December

Thursday 27 December

Friday 28 December

Friday 28 December

Saturday 29 December*

Monday 31 December

Monday 31 December

Tuesday 1 January

Wednesday 2 January

Wednesday 2 January

Thursday 3 January

Thursday 3 January

Friday 4 January

Friday 4 January

Saturday 5 January* BH LIFE

(no change)

W: bournemouth.gov.uk/bins



Protecting rough sleepers during severe weather We work all year round to reduce rough sleeping in Bournemouth, by working with people to address their needs and assisting them off the streets into safe and sustainable accommodation. Rough sleeping at any time of year is dangerous and the winter brings additional risks, particularly when the weather is severe. We keep a close eye on the weather forecast and when severe weather is predicted, additional help is offered to protect people who are sleeping rough from these increased risks.

Unfortunately, not all people sleeping out take up the offer of shelter, but the teams work in partnership with a range of services to encourage those people to ‘come in’ and address any continuing concerns for safety or welfare.

The ‘Severe Weather Emergency Protocol’ or SWEP for short, is introduced when conditions can threaten the safety and wellbeing of rough sleepers. When SWEP is activated, the Bournemouth and Poole Rough Sleeper Team, delivered by St Mungo’s, work tirelessly to offer shelter to every person sleeping rough in Bournemouth and Poole, assisting them to access overnight shelter out of the cold.


If you are concerned about someone rough sleeping, contact Streetlink – all information is passed swiftly to the local outreach team. W: streetlink.org.uk or T: 0300 500 0914

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Community services

Showcasing Bournemouth’s great neighbourhoods Tell us about a street, community group, activity or business that makes your neighbourhood special. We want to discover more about what makes your community a great place to live, so we can celebrate the good ideas and inspire others around Bournemouth to do the same.

• Business - putting something extra back into their community, supporting local projects. Anyone can submit a nomination (see below). Nominees will then have the opportunity to promote their projects or activities at an event in February. One or two examples from each category will be showcased at future events and inspire others to build stronger communities.


Choose from three categories of neighbourly activities: • Street or group of residents - acting with care and kindness that make communities connected, friendly and safe. • Community group or activity - transforming spaces, uniting people or challenging stereotypes.

You can complete a nomination form online and the deadline for nominations is midday, 25 January. W: bournemouth.gov.uk/bournemouthconversation Please make sure you tell the people you are nominating!

New community lottery coming soon

The lottery is operated by an external lottery manager with experience in running other successful schemes. Councillor Jane Kelly, Cabinet Member for Regeneration and Public Health, said: “A local lottery enables us to generate much needed income for local charities and the voluntary sector. It also offers an easy way for residents to support good causes, as lottery players can choose the organisations they wish to support.”

BH Coastal Lottery will soon be our weekly online lottery, created to support good causes that benefit Bournemouth communities. Tickets will cost £1 a week with prizes of up to £25,000. 60% of ticket sales will go directly to local groups and 20% for prizes, the remaining 20% covers the costs of running the lottery.


Tickets go on sale on 29 January with the winners of the first draw announced on 4 March. Find out more online. W: bhcoastallottery.gov.uk

Support Dorset and Somerset Air Ambulance Did you know that Dorset and Somerset Air Ambulance is a registered charity? Your local air ambulance service receives no direct funding from the government or the National Lottery and rely on the generosity of public support.


If you would like to help Dorset and Somerset Air Ambulance continue to save lives, visit their website to find out how you can donate, fundraise and support their work. W: dsairambulance.org.uk BH LIFE

Health and wellbeing


Evening snowfall on the beach

Warm and well?

to a technical survey and the permission of a landlord, who may have to make a contribution. To find out more about these two schemes contact Ridgewater Energy. T: 01202 385475 or E: info@ridgewaterenergy.co.uk

Do you remember last winter’s ‘Beast from the East’? At times the snow caused travel problems and staff and volunteers worked together to keep essential local services running - thank you to all who helped.

And don’t forget about LEAP (Local Energy Advice Partnership), that provides a home visit from an energy expert to advise on energy use. See if you are eligible. W: bournemouth.gov.uk/leap or T: 0800 060 7567

Donate to the Surviving Winter Appeal The Dorset Community Foundation run the ‘Surviving Winter Appeal’, which recycles unwanted winter fuel allowances and other donations, to provide grants of up to £200 to help older people in fuel poverty. Find out more and donate online. W: dorsetcommunityfoundation.org

This year, keep yourself or vulnerable family members and neighbours warm and well with our winter advice. Plus, we have news of two energy grants available for eligible households...

New energy grants – are you eligible?

If you or someone you know needs help with paying their winter bills, contact your nearest Citizens Advice Bureau. T: 01929 775500

We continue to help tackle fuel poverty and have bid to secure two fantastic new offers for eligible residents:

Prepare for severe weather


Broken or faulty boilers can be repaired or replaced free within 10 days! The Emergency Central Heating Offer (ECHO) is for owner-occupiers on a low income, receiving certain benefits or with certain health conditions. Other eligibility includes living in certain postcodes in Boscombe, West Howe or in a park home.


A complete gas central heating system can be installed free of charge if your property does not have one, and is reliant on expensive electricity or coal. All tenures (owner-occupiers, privately renting or social housing tenants) can apply. This offer is available to residents on a low income, receiving certain benefits or with certain health conditions.

What would you do if your home flooded? Who do you contact if a fallen tree is blocking the road? Ever wondered which routes get treated when it’s icy? Be better prepared for weather related emergencies by visiting our website for top tips, useful contacts and to see how we deal with winter issues.

Other eligibility includes living in certain postcodes in Boscombe, West Howe or in a park home. This grant is subject BH LIFE


W: bournemouth.gov.uk/prepareforemergencies W: bournemouth.gov.uk/gritting


Winter activities

Get active, chill out, enjoy the season! Winter may be drawing in but it’s time to embrace the season and enjoy all that this time of year has to offer. You may not realise it but many of us stick to ‘tried and tested’ outings and have the same routines. Why not shake life up a little, try new things and experience more of what is available to you locally? Winter fun for you and your family awaits….

5 ideas for things to try in 2018/19

1 2 3 4 5

Give yourself a challenge – start a yoga class, give mini-golf a try or learn a new hobby. Visit somewhere you’ve never been before – discover hidden gems such as the beautiful Russell- Cotes Art Gallery and Museum. Socialise with your friends or family in a new location – if you usually go for coffee why not meet up for a walk in your local park? Have a taste sensation - eat something different or introduce Fairtrade varieties into your shopping basket. Stay entertained – is it time to swap your usual comedy act for a musical or ballet show?

Christmas and New Year festivities

Get your skates on There’s ice skating opportunities galore over the coming weeks and months. You can skate under the stars in the enchanting Lower Gardens until 6 January. Prices and further details online – W: iceskatebournemouth.co.uk If you want an indoor experience in a cosy alpine setting, then head to the Cool Coast Ice Rink at the BIC which is open from 14 December to 23 February. Prices and more information online – W: bhlivetickets.co.uk

Have you visited Christmas Tree Wonderland yet? This unique festive trail is brand new and features spectacular Christmas trees from around the world, plus Santa’s Grotto in the Lower Gardens. Whilst you’re in town, explore the Alpine Market and Alpine Lodge Bar. Stay a while and enjoy live music, entertainment and illuminations all around the town. Christmas Tree Wonderland is on until 2 January, so head online for trail details and event information. W: christmastreewonderland.co.uk BH LIFE

Winter activities


Central Gardens, Bournemouth the high street. From the town centre’s department stores and national chains to the independent retailers and distinct characters of our different shopping neighbourhoods Boscombe, Westbourne, Southbourne and Winton - we have a lot to offer.

Get out in nature Have a brisk or leisurely walk and take in the sights and sounds of winter. Head to your favourite park or beach spot and watch the world go by. If you want to get closer to nature give one of our nature-based activities a try. See what’s on for you and the family at either Hengistbury Head (W: visithengistburyhead.co.uk) or Kingfisher Barn (W: visitstourvalley.co.uk).

If you’re heading out to the shops, don’t forget that there are plenty of places to park your car in reasonably priced and conveniently located council car parks. The quick and easy way to pay to park is with ‘PayByPhone’. Visit our website to find car park locations and tariffs, plus see what Christmas parking offers are available this year. W: bournemouth. gov.uk/parking

Be social Make time for friends and family. Together you can keep your spirits high during the darker days of winter. Avoid those feelings of loneliness and meet up with others and chat away any January blues – as they say, it’s good to talk. If you’re looking to make new friends and have an interest in books, why not join a reading group at your local library? There are other types of special interest groups at libraries too, from poetry to history groups. Find out more on our website. W: bournemouth.gov.uk/libraries

Love your high street Whether it’s Christmas shopping, January sales or present buying for your valentine, it’s time to fall back in love with

There’s good news for ethical shoppers – did you know that Bournemouth is a Fairtrade Town? Look forward to Fairtrade Fortnight (25 February to 10 March) which has cocoa as this year’s theme. It’s the most important time of the year to celebrate Fairtrade achievements and to sample fantastic Fairtrade chocolate ready for Easter. If you can’t wait until then, look out for all the Fairtrade Christmas goodies in major supermarkets and local shops this festive season. So whether you’re using it to cook, give or just eat, you will be supporting the farmers of this iconic Fairtrade product. W: bournemouth.gov.uk/fairtrade



Social care

Supporting adults with learning disabilities

Across Bournemouth and Poole, around £26 million is spent each year on council services to support adults with a learning disability. Did you know that the population of people living across Bournemouth and Poole with a learning disability, and aged 18-64, is estimated to be over 6,700? This includes people with a mild, moderate or severe learning disability. Many adults live independent lives and do not require specialist health and social care support. For those that do, we provide a combination of care and practical support to help. Our Learning Disability Teams include social workers, community nurses and occupational therapists. We’ve recently launched our ‘Big Plan 2018 - 2021’, setting out how councils and health organisations will work together to provide services to adults with a learning disability. Our plan identifies some of the key aspects that are important to people, such as having choices, keeping safe, staying healthy and having a good life.

Thank you to all the residents and local organisations who have helped us to develop this plan. You can find out more online: W: bournemouth.gov.uk/bigplan

Shaun Hayward, Trustee of People First Forum said: The Big Plan has given people with learning disabilities a chance to have our voices heard about local services and how they can help us live longer, safe, happy and healthy lives.

DID YOU KNOW? The plan is currently for Bournemouth and Poole, but work will take place next year to include services for the Christchurch area as well.

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Bournemouth’s Premier Denture Repairs

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THROUGH THE LENS OF JOHN THOMSON 1868–72 2 November 2018 – 2 June 2019 East Cliff, Bournemouth BH1 3AA www.russellcotes.com

736b Christchurch Rd, Bournemouth, Dorset, BH7 6BZ 01202 394 710 | 07738 077807 | info@premierdentures.co.uk

Images from Wellcome Library London




Q118519 2525/17786/OCT18 BPR 03897

Your local Bupa care homes in Bournemouth and Poole Whether you need to find a care home now or are just starting to look into the options, we can support you and your loved one. Our teams are trained to care for our residents’ individual needs and will be happy to show you around. You’re welcome to come and say hello, we are open to everyone.

Rece refur ntly bishe d

Call us for advice or to arrange a visit

01202 070 501* *Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Calls are charged at no more than the local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.

Queensmount Care Home The Lindsay Care Home 18 Queens Park West Drive 47A Lindsay Road Bournemouth BH8 9DA Poole BH13 6AP

The Links Care Home 1 Golf Links Road Poole BH18 8BE

New Home for a New Year We are completing a variety of new developments throughout 2019. Register your interest for early reservation details.

Alum Chine Bournemouth 4 Detached houses adjoining the chine

Burton Village Near Christchurch 6 Brand new houses including a thatched cottage

Swanage A selection of 13 new detached chalet houses

Milford on Sea 8 New homes in popular coastal village

T: +44 (0) 1202 752222 | www.bayviewdevelopments.com The Bolthole, 11 Durley Chine Road South, Westcliff, Bournemouth, Dorset, BH2 5JT BH LIFE



Does your property need a licence?

HMO Mandatory Licensing has changed On 1 October 2018 HMO (Houses of Multiple Occupation) licensing rules changed to further protect tenants. If you have a residential property with five or more people (with two or more unrelated persons) sharing washing or cooking facilities, you must hold an HMO licence. Failing to have an HMO licence may result in an unlimited fine.

W: bournemouth.gov.uk/HMOs T: 01202 451083 E: privatesector.housing@bournemouth.gov.uk



Littledown Centre Chaseside, Bournemouth BH7 7DX


Pop along for a FREE independent check

! eck EEeat Ch FldRCar S

car seat safe?


Is your child’s

OW? N K of all car seats are not fitted correctly

Our LifeDrive course, for drivers aged 17-25 who have passed their test in the last four years, provides confidence, knowledge and the experience needed to reduce accidents.

10am - 3pm

11 December | 22 January | 4 March bournemouth.gov.uk/childcarseat

For details about the next course email: helen@lifedriveuk.org or visit the website: www.lifedriveuk.org

Bournemouth Road Safety Team in partnership with Child Seat Safety Ltd



Handy Man Repair Service ...No Job Too Small


As we get older, we may need someone to undertake a few household jobs such as changing a light bulb, installing a handrail or keysafe, hanging curtains or pictures. Our fully insured staff will meet your repair needs, as long as the job can be completed within two hours.

Problems with your PC or laptop?

Let us make I•T• Local, knowledgeable and affordable. All backed up with fantastic service!

You can apply if you live in Bournemouth, are aged over 60, receive Pension Credit, Attendance Allowance or other means-tested Benefits. No labour charge, you just pay for the materials. Payment is required on completion.

Come and see us at our new shop between Iceland & Motobitz. EZ Computers has moved but don’t worry we have moved just up the road between Iceland and Motobitz. Pop in and see the new shop with internet cafe and gaming centre. EZ Computers Repair Centre have been operating in the Winton area since the early 1990’s. Initially started as a retail store, EZ Computers swiftly branched out into offering repair services to the local community on a NO FIX NO FEE basis.



national union of students

01202 883 503

Monday - Friday 9:00am - 7:00pm Saturday 9:30am - 5:00pm Sunday & Public Holidays CLOSED


h a n d y m a n @ e b h t.o r g .u k

EZ Computer Repair Centre 469 Wimborne Road • Winton • Bournemouth • BH9 2AN


Tel: 01202 267267 & 01202 268268 Email: info@ezcomputers.co.uk www.facebook.com/EzComputersRepairCentre/


Option 2

SAT 1ST DEC – Swindon Outlet £15 SUN 2ND DEC – Street/Clarks Village £15 THURS 6TH DEC – West Quay, Southampton £8 SAT 8TH DEC – Bluewater, Kent £22 SAT 15TH DEC – Bicester Shopping Outlet £16 SUN 16TH DEC – Cheltenham Christmas Market £18 WEDS 9TH JAN – Snow White, London Palladium £68.50 (coach & ticket)

THURS 17TH JAN – Calendar Girls, Mayflower, Southampton £48.50 (coach & ticket)

u Executive

air conditioned vehicles pick up points u Knowledgeable & friendly drivers Brochure Available u Local

01202 767022 | gill@lagunaholidays.com

Laguna Travel, Suffolk Road South, Bournemouth, BH2 6AZ www.lagunaholidays.com BH LIFE

East Boro Housing Trust is a Charitable Registered Society under the Co operative and Community Benefits Societies Act 2014 No. 16946R



Children and education

Littledown play park improvements underway


Are you ready yet-i for a winter reading challenge? The Winter Mini Challenge encourages children to keep reading through these cold, winter holidays and this year’s challenge is snow much fun!

New play equipment is being installed at Littledown play park. The playground is designed for children aged three to seven and new equipment will include junior and toddler multi-play units (pictured) a carousel, see-saw and swings. Existing seating will be refurbished, plus new seating included.

Children just need to read three books between now and Friday 11 January to complete the challenge. Rate and review the books on the Reading Agency’s website while the challenge is on. Your children will unlock a limited edition virtual badge for their profile and will receive a special certificate that they can print out and keep.

The play park is located within the 47 acres of parkland next to Littledown Centre, which is operated by BH Live. Council funding of £100,000 is being invested in the improvements and these are being managed by our parks team. Works started in November and the play park remains closed until the improvements are finished – depending on the weather, this is expected to be in early 2019.


For more information about Littledown Park, other green spaces and local playgrounds, visit our website. W: bournemouth.gov.uk/parks


Find out more online: W: winterreadingchallenge.org.uk W: bournemouth.gov.uk/libraries

Look forward to February half term

Apply now for a 2019 primary or junior school place

If you’re looking for some family activities that take place inside, then find out what’s on at your local library and at the Russell-Cotes Art Gallery and Museum.

Parents whose children are starting reception classes in Bournemouth schools, or moving up to junior or middle school in September 2019, need to apply by 15 January. Our annual ‘starting primary school guide for parents’ is out now. You can read the guide and apply quickly and easily online. Our system is secure and available 24/7 up until the deadline. You can then view the outcome of your application online on 16 April – no waiting for the post!


A Chinese New Year celebration takes place at Bournemouth Library on 9 February with performances and workshops during the day. And it won’t be long before February half term is here, from Monday 18 to Friday 22 February. So, keep an eye out for arts and crafts sessions, themed workshops, talks, stories and more (see page 30).


Further information will be available on our websites nearer the time. W: bournemouth.gov.uk/libraries W: russellcotes.com

Find out more online. W: https://enrol.bournemouth. gov.uk If you need help with your application, contact the Children’s Information Service. T: 01202 456222. BH LIFE








Over 25 years of successfully treating alcohol and drug dependent clients in a local residential setting.



www.streetscene.org.uk Contact us today

01202 467 661

Contact CIS for all your print and design needs 01253 885777 www.cispress.com



THERE’S MORE TO MOORDOWN More Independent Shops & Businesses

www.more2moordown.com BH LIFE



Get gardening in 2019 The Garden Waste Scheme for this year is coming to an end (last collection date is 14 December). We estimate over 4,000 tonnes of garden waste was collected and composted in 2018 – thank you to everyone who took part in the scheme.

Bournemouth Hospital staff joining the veg power fun

If you want to receive collections in 2019, you can register now and pay securely via our website. We have held the 2018 annual collection fee, meaning one bin is £43, two bins are £60 or three bins are £80. The 2019 service will run fortnightly for 10 months from 11 February to 13 December 2019. If you want your garden waste collected from February, you must register with us by 11 January 2019.

Vegetable based events and activities are taking place all over Boscombe to encourage people to get growing, eating and enjoying vegetables. We’re working with the Sustainable Food City Partnership to help get everyone eating better through our new Veg Power campaign. As part of this work, we will put raised beds on the high street and have new growing spaces for people to grow ‘free to take’ veg. We are also providing cookery demonstrations and workshops. Finally, the campaign will help to reduce waste and redistribute surplus food by promoting Boscombe’s new community fridge, located in the library. Vegetable based events and activities are taking place between now and June. Upcoming events include:

If you decide not to join the 2019 collection service or you have extra garden waste to dispose of, you can recycle it for free at Millhams Community Recycling Centre or Christchurch Household Recycling Centre. Alternatively, you can compost your garden waste at home – see our website for advice and details of how to get a compost bin.


Veg Power comes to Boscombe

• Register for the Garden Waste Scheme: W: bournemouth.gov.uk/gardenwaste • Home composting details: W: bournemouth.gov.uk/homecomposting • Find out more about Millhams Community Recycling Centre: W: bournemouth.gov.uk/millhams

• • • •


Christmas on a Budget on 11 December at Boscombe Children’s Centre Community Fridge Cooking on 8 January at Boscombe Children’s Centre Spring Veg Session on 22 January at Boscombe Children’s Centre Valentine Cooking on 12 February at The Joy Café.


Follow our Bournemouth and Poole Sustainable Food City Partnership on Facebook to get all the latest news. F: facebook.com/sustainfoodcity



e Hom

a New C

Are you looking to start a career in care?


o S g n i e Open

Shaw healthcare is a leading UK care provider and is currently looking for caring individuals to join the Shaw Family to help them deliver the type of care that you would want for your own loved ones.



276 Old Christchurch Road BH1 1PH www.nativsauce.co.uk • 01202 291696



Bournemouth Symphony Orchestra

Bournemouth Symphony Orchestra seasonal concerts 2018 / 19 Bournemouth Symphony Orchestra

seasonalconcerts concerts 2018 seasonal 2018 / 19 / 19

musical magic, fun and sparkle musical magic, magic, fun and musical and sparkle sparkle

12 december 7.30pm HANDEL’S MESSIAH 12 december 7.30pm

16 december 3pm & 7pm 22 december 7.30pm THE SNOWMAN NIGHT OF THE 16 december 3pm & 7pm LAST 22 december 7.30pm Dahl’s Little 3pm Red Riding Hood CHRISTMAS McGegan7.30pm conductor 16Roald 12Nicholas december december & 7pm 22 decemberPROMS 7.30pm HANDEL’S MESSIAH THEBrunt SNOWMAN LAST NIGHT OF THE bournemouth symphony chorus Hugh conductor Pete Harrison conductor HANDEL’S MESSIAH SNOWMAN NIGHT OF Roald Dahl’s Little Red Riding Hood LAST Nicholas McGegan conductor CHRISTMAS PROMS Pui Fan Lee narrator Britain’s favourite Christmas work THE with Broadway and West EndTHE Star bournemouth symphony chorusRoald Dahl’s Little performed by the BSO and worldconductor Hugh Brunt Nicholas McGegan conductor Michael Xavierconductor CHRISTMAS PROMS Pete Harrison A live screening ofRed theRiding family Hood class soloists Pui Fan Lee narrator bournemouth symphony chorus Britain’s favourite Christmas work Hugh favourite with live orchestra conductor Brunt © Snowman Enterprises Ltd liveLee screening of the family PuiAFan narrator

performed the BSO and worldBritain’s favouritebyChristmas work class soloists performed by the BSO and worldclass soloists

favourite with live orchestra A live screening of the family © Snowman Enterprises Ltd favourite with live orchestra

with Broadway and West End Star Popular seasonal songs from film conductor Pete Harrison and stage Michael Xavier and West End Star with Broadway Popular Xavier seasonal songs from film Michael and stage Popular seasonal songs from film and stage

23 december 7.30pm CELEBRATION OF 23 december 7.30pm 23 december 7.30pm CHRISTMAS CAROLS CELEBRATION OF Gavin Carr conductor CELEBRATION OF CHRISTMAS CAROLS bournemouth symphony chorus

1 january 3pm NEW1 YEAR’S januaryDAY 3pm


NEW YEAR’S DAY Thomas Rösner conductor

YEAR’S JOHANN STRAUSSDAY GALA FflurNEW Wyn soprano bournemouth symphony youth CHRISTMAS CAROLS JOHANN STRAUSS GALA Gavin Carr conductor conductor Thomas Rösner A celebration of all things Viennese chorus and children’s bournemouth symphonychorus chorus Fflur Wyn soprano Gavin Carr conductor conductor Rösnerand withThomas waltzes, polkas arias bournemouth symphony youth Fflur Wyn soprano bournemouth symphony chorusA celebration of all things Viennese chorus and children’s chorus bournemouth symphony youth withAwaltzes, polkas and arias celebration of all things Viennese chorus and children’s chorus with waltzes, polkas and arias

bsolive.com 01202 280000 bsolive.com 01202 280000

© Snowman Enterprises Ltd

bsolive.com 01202 280000

HOST FAMILIES WANTED Earn up to £462 per week by hosting our overseas students Cavendish School of English needs your spare beds! Can you host our foreign students or their group leaders? Our teenage students will usually stay for 1-2 weeks at a time all year round. We therefore need home stays throughout the year. Our students will be out all day most days, other than for breakfast, dinner and to sleep. You may host up to four of our junior students at any one time (2 students per bedroom). Please contact our friendly host family co-ordinator team to secure your students today!

Do you know someone who might like the opportunity to host our students? If so, we will offer you a £50 referral fee!

Phone: 01202 770070



Contact your council

Contact your council A: Town Hall, Bourne Avenue, Bournemouth. BH2 6DY W: bournemouth.gov.uk E: enquiries@bournemouth.gov.uk T: 01202 451451

Council Tax and benefits

Council meetings

Council Tax - 24hr payment line............ 0330 0887966 Council Tax - enquiries........................... 01202 451597 Council Tax reduction............................ 01202 451592 Benefits - housing.................................. 01202 451592 Business rates ....................................... 01202 454833 01202 451571

A selection of upcoming council meetings. • Cabinet on 23 January, 6 February and 20 March at 10:30am, Town Hall. • Full Council on 15 January and 5 March at 7pm, Town Hall. • Planning Board on 17 December, 21 January, 18 February and 18 March at 2:30pm, Town Hall. • Licensing Board on 18 December, 10, 22, 31 January, 14, 26, February and 7 March at 9:45am, Town Hall.


Housing - council tenants...................... 0800 0281870 Housing defects (private tenants).......... 01202 451083 Housing grants ...................................... 01202 451344 Housing register..................................... 01202 451467


Leisure activities

Please check and confirm details before attending any meeting. W: bournemouth.gov.uk/councilmeetings T: 01202 454713

Hengistbury Head Visitor Centre........... 01202 451618 Kingfisher Barn Visitor Centre................ 01202 451548 Parks...................................................... 01202 451629 Queen’s Park Golf Course..................... 01202 451675 Russell-Cotes Art Gallery & Museum.... 01202 451858 Seafront office / beach huts................... 01202 451781

Area Forums

Parking and travel

A selection of upcoming community meetings held in different areas.

Blue badges........................................... 01202 458744 Bus passes............................................. 01202 451584 Parking .................................................. 01202 454721

• Bournemouth Older People’s Forum: 18 January, 15 February and 15 March, 10:30am at The Bridge, Littledown Centre site. • Wallisdown, Winton West and Ensbury Park: 19 January, 10:30am at Rooper Hall, Victoria Park Road. • Throop, Muscliff, Strouden, Townsend and Holdenhurst (TMSTH): 21 February at Bournemouth School for Girls, 7pm. • Westcliff: 12 March, 7pm at St Michael’s School. • Westbourne: 13 March, 7pm at Westbourne Library.

Street services

Graffiti reporting..................................... 01202 451199 Roads and pavements........................... 01202 451199 Rubbish and recycling .......................... 01202 451199 Street cleaning ...................................... 01202 451199 Street lighting ........................................ 01202 451199

Other council services


Births, deaths and weddings ................ 01202 454945 Children’s Information Service............... 01202 456222 Planning................................................. 01202 451323 Noise issues (day/out of hours) ............ 01202 451296/ 0800 0281870 Social care - adults................................ 01202 454979 Social care - children............................. 01202 458101 The Kinson Hub: Housing enquiries ...... 01202 451915 Library enquiries ......... 01202 452788 Tourist information................................. 01202 451734 Trading standards ................................. 03454 040506

Please visit our website for the contact details of each area forum in Bournemouth, further meetings dates may be coming up. W: bournemouth.gov.uk/areaforums T: 01202 451165

Local councillors Find out who your local councillors are by visiting our website. Search by name, ward and political party. You can also print and keep your own copy of ‘The Council List’, which contains contact details of all 54 councillors.

This magazine is available in audio and large print T: 01202 451435. Read or listen to the magazine online W: bournemouth.gov.uk/bhlife

W: bournemouth.gov.uk/councillors BH LIFE

29 Digital retinal photography: For over 40s, or when your optician recommends it. Š2018 Specsavers. All rights reserved.


Free eye test voucher Book online at specsavers.co.uk

Bournemouth 80 Old Christchurch Loughborough 7 Market Street. Tel Road, 01509BH1 2601LR. 064Tel 01202 316111

Valid for for one one test test on on or December2018. 2018.Present Presentvoucher voucheratattime timeofoftest. test.Cannot Cannotbe beexchanged exchangedforforcash, cash,used usedwith withother othervouchers vouchers eye-health clinic Valid or before before 31st 30 September ororeye-health clinic appointments,ororredeemed redeemed customers already entitled to a NHS-funded free NHS-funded eyeOne test. per person, named Specsavers appointments, byby customers already entitled to a free eye test. perOne person, at namedatSpecsavers stores only.stores only.

Bournemouth 80 Old Christchurch Road, BH1 1LR. Tel 01202 316111



Events listing

What’s on in Bournemouth? December



5 A Year in the Life of a Hengistbury Head Ranger – an illustrated talk. 4pm to 6pm at Hengistbury Head Visitor Centre. £3 adults, £1 children. Booking essential. T: 01202 451618

Father Christmas at the Russell-Cotes. Visit Father Christmas and receive a small gift. £4.50 per child. Booked time slots between 11am and 3pm. T: 01202 451820 or W: russellcotes.com/father-christmas

15+22 A Very Victorian Westbourne: Victorian street theatre. 10am to 4pm. W: christmastreewonderland.co.uk 15

Southbourne Nativity Parade. From the Bandstand to the Green, from 10am W: christmastreewonderland.co.uk


The Mayor’s Christmas Concert, St Peter’s Church, Hinton Road at 3pm. W: christmastreewonderland.co.uk


Victorian Christmas, Russell-Cotes. Join us for carols, mince pies, and festive cheer. £7.50 standard admission. W: russellcotes.com/victorian-christmas

22 Sand Art at Hengistbury Head Visitor Centre. 10:30am to 12:30pm. Use colourful sand to make a picture. No need to book. Pictures vary from £2.50 to £5. W: T: 01202 451858 19-24

Night Tree at Pavilion Dance for ages 3+ and their families. Join this celebration of the winter solstice, sing songs and dance together. W: pdsw.org.uk or T: 01202 203630


Monday Morning Meander, Turbary Common. Walk starts at 10am and lasts up to two hours. No need to book, free. Meet in the layby opposite 120 Turbary Park Avenue.


Monday Morning Meander, Stour Valley. Walk starts at 10am and lasts up to two hours. No need to book, free. Meet in Granby Road Car Park (off Muscliffe Lane).

Bournemouth Christmas Tree Wonderland Brand new! Come and visit our unique festive trail with spectacular Christmas trees from around the world. Plus, events in and around the town including the Santa’s Grotto, Upside Down House, Snow Globe, Winter Fairy, Bouncing Snowmen and more! Christmas Tree Wonderland is open until 2 January 2019. W: christmastreewonderland.co.uk


Talk at the Russell-Cotes ‘Annie: An Enigma Revealed’. 2pm. Entry to the talk is £2. Book on T: 01202 451820 or W: russellcotes.com/annie


Holocaust Memorial Day, Lighthouse, Poole. Join the Bournemouth and Poole Holocaust Memorial Day Committee to commemorate all those who were killed or persecuted during the Holocaust and subsequent genocides. W: facebook.com/BPHMD

February 7

Harry Potter Book Night. Celebrate the wonderful world of Harry Potter with quizzes, puzzles, crafts and games. Please come dressed as your favourite Harry Potter character. Boscombe Library at 4pm, Kinson Library at 4.30pm and Charminster Library at 6:30pm. W: bournemouth.gov.uk/libraries


Chinese New Year celebrations, Bournemouth Library. Performances and workshops will take place during the day. W: bournemouth.gov.uk/libraries


Meet Hengistbury’s Shetlanders - an illustrated talk followed by a chance to meet the sheep and cows. Hengistbury Head Visitor Centre from 9am to 11am. £3 adults, £1 children. Booking essential. T: 01202 451618

18-22 25

Half term - visit your local library for crafts, talks and stories. From pirates to pets, Chinese New Year pigs to Fantastic Foxes, Hungarian myths and legends to a cuddly toy sleepover. W: bournemouth.gov.uk/libraries Fairtrade Fortnight (until 10 March). W: facebook.com/fairtradebournemouth

March 7

World Book Day. Come to your local library for Wriggle & Rhyme and Toddler Time sessions during week beginning 4 March. W: bournemouth.gov.uk/libraries


Sign up to our What’s On email news service for regular event updates. W: bournemouth.gov.uk/emailnews



UNITED TAXIS Book through the App Book and Track your taxi on our Mobile App RAffordable RSafe RPay by cash RPay by card



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** Quote Ref BMTH1118





Later that day


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Profile for Bournemouth Borough Council

BH Life Winter 2018/19  

BH Life magazine, the Council's official residents' magazine produced for Bournemouth residents.

BH Life Winter 2018/19  

BH Life magazine, the Council's official residents' magazine produced for Bournemouth residents.


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