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distinctive partners

part of the Nexus Group

perceptive underwriting


A friend in need‌ Real relationships are built on trust with shared commitments and expectations.


They are neither one-sided nor short-term. And when times get tough, they endure. We keep these simple principles at the heart of all that we do. So that you can place your complete confidence in us.


Walking in your shoes... In a competitive world, we understand that you have to make a difference to win. It’s a challenge we relish. And it starts with listening, really listening. We’ll take the time to understand what you and your clients need before we explain what we have to sell. Sharing our experience, we’ll work with you to craft a solution that works. And we’ll be curious, open-minded and honest throughout.


If we can’t help, we’ll tell you. When we say we can, we’ll deliver. Because we know it matters.


Actions speak loudest…. We can demonstrate our years of experience, the financial strength of our insurer partners and the quality of our products and service. But what really matters is what we do for you. With capacity across a range of Accident & Health lines, we can customise Personal Accident, Life, Critical Illness, Travel and other products quickly and effectively. Packaged or stand alone, core covers or adding value to a wider offering, we’ll build the wording and pricing that works. And this is only the start of our journey together. A product on the shelf is a waste of space. We’ll work with you to ensure that the sales, marketing and fulfilment mean that we celebrate together. Because that’s what partners do.


We’ll customise products quickly


It’s the journey that matters… Ever felt neglected once the new business buzz dies down? You know how important you are if your business just becomes “BAU”. Understanding that you can’t afford to treat your clients that way, your business will always matter to us. Our proactive claims management means we’ll keep you up to date with trends and specific issues so there are no nasty surprises when it really matters. We’ll also keep in touch with regular claims and performance reviews, product enhancements and wider developments. And you’ll deal with real people - a team that you’ll actually get to know. All of which means that we’ll keep the relationship as fresh as when we started So you know we’re here for the long-term not a quick win.


The road less travelled… You’re courted by all the names, everyone wanting a slice of your action. Yet how many of them offer something different? No boxes to tick, just a blank sheet of paper to fill with a willing ear and open mind? Or an edge to help grow your business, treating every customer as equally important? We’re passionate about our business and we want to be as passionate about yours. We’re nimble and determined, not weighed down by bureaucracy or distribution politics. And we know we may not be your largest relationship but we want to be one of your most valuable.


So talk to us. We’ll do everything we can to make it worthwhile.


Perceptive We’ll quickly tune into your aims and objectives

Innovative The status quo is not a barrier to bringing your ideas to life

Competitive We’ll work hard to win for you and your customers

Collaborative We’ll always achieve more working together


About Millstream Millstream Underwriting Limited was founded as an MGA in 1999 to bring a different approach and colour to an increasingly commoditised part of the insurance world: retail Travel and associated products.


The business has succeeded by listening carefully, responding creatively and delivering with wholehearted commitment and integrity. Whether you’re a customer, colleague or business partner, you can expect the same care and attention now. But some things have changed. · Our underwriting footprint has expanded to cover the full range of Accident & Health products. · We’re proud to serve business and consumer customers and partners around the world. · We’ve developed claims and other support services that add value and build even greater confidence. And we don’t plan to stand still. Now part of the Nexus Group, we will continue to grow and innovate.


About Nexus Established in 2008, the Nexus Group has already grown to become one of the country’s leading Managing General Agents. Millstream joined the Group in December 2015. From our centre in London, we now do business across the UK and internationally with offices in France, Germany, Hong Kong, Ireland, Italy, Netherlands and the United States.


Working collaboratively, we strive to build long-term, profitable relationships with all of our stakeholders and partners. We focus on specialty lines of business where our underwriting expertise, agility and service will make a difference: Accident & Health Directors and Officers Dommages a l’Ouvrage Event Cancellation Financial Institutions Fine Art & Specie Marine Cargo Professional Indemnity Property & Casualty Reinsurance Surety & Bonds Trade Credit And we’re keen to grow. Our plans for the next few years will see us more than double in size. To find out more visit www.nexusunderwriting.com


Go on, get in touch You’ll find us an approachable bunch and keen to help. So, why not give us a call? With all that we have to offer between us, we’re sure it will be time well spent. Email us at mail@mstream.co.uk or contact any of the team on 0207 626 2272. Better still, if you can, pop in and see us at 52-56 Leadenhall Street London EC3A 2EB Let’s get down to business.


part of the Nexus Group

perceptive underwriting

Nexus Underwriting Management Limited, Company Number 07055303 is registered in England and Wales. It is the holding company for Nexus Underwriting Limited, Nexus CIFS Limited, EBA Insurance Services Limited and Millstream Underwriting Ltd. Nexus Underwriting Ltd is authorised and regulated by the Financial Conduct Authority. FCA No: 494805 Nexus CIFS Limited is an Appointed Representative of Nexus Underwriting Limited, which is authorised and regulated by the FCA. EBA Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority. FCA No: 307412 Millstream Ltd is authorised and regulated by the Financial Conduct Authority. FCA No: 308584

Ms brochure 2018 dig  
Ms brochure 2018 dig  
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