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THE SPIRIT From the Bon Secours Richmond Health Care Foundation


makes good happen.

Foundation Funds Provide Life-Saving Cardiac Device for New Mom St. Francis volunteers raise funds to support patients Katy Suazo came into the Bon Secours St. Francis Medical Center Emergency Department late one Sunday in May, thinking that her pneumonia had gotten much worse. “I went in with something very simple and it turned out to be something huge,” she said.   Suazo, who had always worked, had recently lost her job after taking some time off to be with her baby.   She was already reeling from that loss when she learned that she was having heart failure. The free clinic she visited had misdiagnosed her with pneumonia, and her heart was working at just 10 percent capacity.

$2,900 a month to rent. The St. Francis Care Fund helped pay that expense until Suazo was strong enough for the life-saving surgery. Volunteers and staff established the St. Francis Care Fund to help people who have been patients at St. Francis within the last three months and are in financial distress.   For Suazo, the vest helped keep her alive. She wore it 24/7, except when showering, for a little more than a month, when it was no longer medically necessary.  

“I am so appreciative,” Suazo said. “I felt like I was right at home the way everyone attended to my needs.”

Suazo needed an LVAD, a left ventricular-assist device that replicates the pumping work of the left side of the heart. But first, she needed to get stronger before she could have the surgery to implant it. Taking this time meant risking another cardiac episode. The answer: a vest with an external defibrillator that cost

Thanks to donors’ gifts, patients get the support they need to continue life after being in the hospital. For now, this young mom is looking forward to celebrating her son’s first birthday – a priceless gift. Katy Suazo holds her son, who was just 5 months old when she went into the hospital.


Letter from camp: Noah’s Children page 2

Community connects on Hospice House page 3

Planning St. Mary’s Guest House page 4 & 5


Nurses thankful for donor- Partnering for progress supported education with St. Joseph’s Villa page 6 page 7

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THE SPIRIT Healing Haven Family Camp

A Chance to Have Fun Again Noah’s Children Bereavement Camp Provides a Safe Place for Healing

Sitting around a campfire with the sounds of nature, a father reconnects with his daughter. The 12-year-old girl, who plays percussion in her school band, was encouraged to play a drum. Across the circle, her father also began to play. Within those simple rhythms, the brokenhearted girl who had grown distant from her father since losing her 16-year-old sister to illness, began to reach out again.     The community rhythm event was part of Healing Haven, Noah’s Children’s first-ever Bereavement Camp, held in May at Camp Hanover. Sallye Hardy, chaplain and bereavement coordinator for Noah’s Children, called the experience “amazing.”   Noah’s Children partnered with John Tyler Community College’s Bereavement and Grief Counseling certificate program to create the camp that brought together more than 40 people for a weekend of therapeutic play, support and healing. Noah’s Children’s dedicated volunteers and donations to the Bon Secours Richmond Health Care Foundation brought the camp from concept to reality. Breaking Through Taking a holistic approach to grief, Hardy said, “It’s more than just talking about [a family’s loss] — it’s the power of community.”    “The teens became very connected. For most, it was the only time they had met another person who had lost a sibling. That is huge for them because they’re often very isolated.”


The camp began with dinner Friday night and ended with a butterfly release on Sunday. The butterflies, a symbol for life after death, provided a delicate, quiet way to conclude the weekend. “You’re really trying to restore people to some sense of control and trust,” said Hardy, who had ministered to each of the families in the loss of their children before camp. The camp helped to break through the isolation for families, most of whom had spent years caring for a terminally ill child. Trying to move forward after the child’s death, the families found a safe place to laugh and play again at camp. Activities included kickball, fishing, hiking and a prayer service by the river.  At night, a musician with the Richmond Academy of Music led a community rhythm event at one campfire and a Noah’s Children music therapist led silly songs and skits at another. “Everybody has their own rhythm. A terminal illness changes a family forever. This camp is intended to give the entire family a safe space to rest and find each other again,” said Hardy.

To read more about the camp and support Noah’s Children’s work, visit us at

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Sharing Our Dream:

From left to right, Jack Cullather, honorary campaign co-chair; Peter Bernard, CEO Bon Secours Virginia; Tony Markel, honorary campaign co-chair and Kyle Woolfolk, campaign chair; at a June reception hosted by Markel.

Bon Secours Unveils Hospice House Plans Throughout the summer, the Bon Secours Richmond Health Care Foundation has been gathering donors, employees and volunteers to share our vision for Richmond’s first Community Hospice House. We’re grateful for the enthusiastic response. In our vision, patients live their lives to the fullest, even as those lives come to a close. Guided by a holistic, spiritual approach to medicine, healing and end-of-life care, the Community Hospice House will provide a high level of medical care in a home-like environment.

Kyle Woolfolk, campaign chair (left), Ben Waldbauer, hospice nurse, and Terry Mohr, CEO, Bon Secours Richmond Health Care Foundation, (right).

It will serve the entire community, regardless of which physician, hospital system or hospice program refers the patient. The building will have 16 patient suites, each with garden access, as well as common areas where families, unencumbered by caregiving duties, can spend time with their loved ones.

Madelyn Williams, director of operations, Bon Secours Hospice & Palliative Care, shares a laugh with David Benshoff, hospice chaplain.

The Bon Secours Richmond Health Care Foundation has raised $1.6 million toward a $5 million goal for construction of the new facility. For more pictures from events, meet us on Facebook: bonsecoursrichmondfoundation

Sr. Vicky Segura, hospice and palliative care physician, and Pat Robertson, CEO of Mary Immaculate Hospital and Extended Care Services, at a July event for employees and volunteers.


From left to right, Charlie and May Fox, Susan and Mark Sisisky enjoy the evening. May Fox and Mark Sisisky serve on the campaign’s leadership team.

Christine and Mike Kelly hosted a July event at Willow Oaks Country Club. From left to right, Mike Kelly; Terry Mohr, CEO, Bon Secours Richmond Health Care Foundation; Toni Ardabell, CEO St. Mary’s Hospital; and Christine Kelly.

Good Help to Those in Need®

THE SPIRIT Our Ministry of Hospitality

Home Away From Home Community collaborates on Guest House plans Bon Secours St. Mary’s Hospital is finalizing plans for a new Guest House. The house will offer a comfortable, homelike place for families to stay while a loved one is in the hospital. “We’re trying to help families get away from the stress and pressure of what’s going on at the hospital and have a place to relax and have a little bit of down time,” said Anne Napps, Guest House project coordinator. The Guest House will feature 16 guest rooms with private baths, a reflection room, a double kitchen, children’s play area, laundry, terraces and a garden. The best thing for families, however, is that it gives them a chance to be near loved ones during times of medical crisis, without sleeping in hospital chairs or searching for a hotel in an unfamiliar area. The Guest House is an important component of the St. Mary’s Hospital master plan, which evolved from the St. Mary’s 2009 charrette, a community meeting focused on a long-term vision for the St. Mary’s campus.


The plans for the project reflect feedback from physicians, volunteers, patients and families who cared about creating a home-like, comforting environment. The Spirit talked with some of those involved in the project. What is involved in designing the Guest House? Anne Napps: Our goal is to bring a bit of normalcy into a chaotic time in peoples’ lives. We listened to what families, volunteers and fundraising leaders told us was important to them, and we visited other guest houses to identify needs.

people to have their own personal retreat but give them spaces to come together to share their experiences. How do you integrate it into the neighborhood? Anne Napps: We met with neighbors to get their ideas, and we’ve held community meetings to share plans and get feedback. We have gone to extraordinary measures to keep neighbors updated and listen to what they have to say. It looks like it will fit in with nearby properties. Anthony Hersey: We wanted the house to relate to the master plan, and blend with the neighborhood. We tried to match the same height of the existing two-story homes nearby … and we researched the colors of the brick used on other homes. We will be good neighbors.

Cabell Ackerly, senior project manager, construction Anthony Hersey, services: We followed an senior designer and inside-out approach where project lead. we spent a lot of time identifying what the program needs were prior to establishing the size and appearance of the house. The conversation continues online, visit for more Q&A. Anthony Hersey, senior designer and project lead, Odell Associates: We wanted

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Why It Matters: Supporters Talk About the Importance of the Guest House “It’s a wonderful project for the community. This is part of our mission of hospitality, and when the patients realize that their families are taken care of, they are more comfortable.” Nancy Plageman, Bon Secours volunteer, member of the Bon Secours Richmond Health Care Foundation Board and cochair of Guest House fundraising

You make a difference The Guest House is funded through philanthropy. To date, we have raised $2.25 million toward our goal of $3 million. There are plenty of ways, large and small, to bring comfort to families. Maybe you can’t donate a room, but there will be plenty of opportunities to participate in Guest House activities, from providing musical performances to dropping off a plate of freshbaked cookies. Every act of kindness means a lot to families in their time of need. For more on how to contribute to the new Guest House building fund, contact Jennifer Goins, senior development officer,, or 804-281-8589 or visit us at

“St. Mary’s Hospital is growing as a regional care center and people are coming from larger and larger distances. The burden is not so much on the patient in the hospital, but on the family who has to try to figure out how to support the loved one and still find a way to be housed for a long period of time.” Dr. Gary Zeevi, medical director for the Advanced Heart Failure Center and the honorary co-chair of the Guest House fundraising initiative

“I feel like part of our goal in the physician community is to take care of the families. I think the Guest House – and the comfort and the closeness and the connections it offers – is part of that healing environment.” Dr. Bonita Makdad, medical director, Bon Secours Neonatology Program

“The Guest House is a wonderful partnership of community supporters, physicians and Bon Secours.” Toni Ardabell, CEO, Bon Secours St. Mary’s Hospital


From left, Cathy Brooks, NICU nurse manager; Nellie League, administrative director of Women’s, Children’s and Nursing Operations at St. Mary’s; and Bonnie, Bon Secours’ mascot.

Running for a Room The recent third annual Jack and Abby Run helped raise money for the Jack and Abby Neonatal Foundation, which will sponsor a room in the Guest House for the families of NICU patients. Here are some photos from the race, which raised more than $18,000.

Stefanie Smith, Jack and Abby Neonatal Foundation cofounder, and her son, Matthew.

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THE SPIRIT Nurses’ Conference Learnings Improve Patient Care Donor support helps nurses help others Bon Secours nurses never stop learning. Thanks to generous donor support, more than 25 nurses will attend the American Nurses Credentialing Center National Magnet Conference®. While nurses are always learning at the patient’s bedside, the conference lets them focus on further developing specific skills such as decision making, problem solving and conducting research. Sending nurses to the conference means our patients benefit from the latest best practices and it helps our hospitals obtain the prestigious designation known as “Magnet® hospitals.” The Magnet Recognition Program® recognizes health-care organizations for quality patient care, nursing excellence and innovation. Bon Secours’ St. Mary’s and Memorial Regional are two of only 393 hospitals in the world with the Magnet® designation. St. Francis is in the process of applying and Richmond Community is evaluating timing for application. “Thank you for the opportunity to learn so much with nurses from across the U.S. and other countries,” said Maureen Phillips, a Bon Secours nurse with 27 years experience, who attended last year’s conference.   “Research shows that being a Magnet® hospital means improved outcomes for our patients, and improving the outcomes for our patients is why we come to work every day.” To support our nurses, make a gift at


“What I learned at Magnet’s® postpartum depression session helps me identify at-risk patients and discuss symptoms. Our unit also started using a ‘solution box’ so employees can submit concerns - and ideas for addressing them. As a result, we now have ‘big brother/big sister bands’ for siblings of our newborns, a no-talk zone at our medication-dispensing station and an improved process for managing holiday staffing schedules.” Kirstin Mason, Mother-Infant Unit Nurse (Shown with new mother Kelly Beazley, with her son, Jack.)

“The most beneficial class I participated in at Magnet covered the ‘Rapid Emergency Admission to Destination Initiative.’ This class was extremely helpful because we were able to watch experts evaluate patients in critical need in an ER setting. This taught us how to further reduce transfer time. The Magnet conference was a great educational experience and I use the lessons I learned daily.” Edward Cooper, ICU Shift Resource Nurse

“I applied many lessons from Magnet® to the simulation training we offer. Specifically, we have increased our focus on working together to better manage emergencies with high-risk patients.”   Deanna Daniel, Clinical Educator for Women’s and Children’s Services

“The most valuable tool I took away from Magnet® is this: simply spend five minutes of uninterrupted time with the parents of my patients during each visit. This small act of caring has a monumental impact on the parents’ experience and is very uplifting.” Rebecca Long, Neo-natal Intensive Care Unit Nurse

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Board of Directors The Bon Secours Richmond Health Care Foundation owes much gratitude and thanks to our Board of Directors. Below is a list of our current board members who donate their time and resources, which contribute to our success. Toni R. Ardabell Jenna J. Atwood Kathleen Burke Barrett Peter J. Bernard Carmella Maurizi Bladergroen William C. Boinest, Chairman Peter W. Brown, MD Kathleen Burke Barrett, CEO of St. Joseph’s Villa

Diana F. Cantor

Cooperating for Compassionate Care

Barry J. Case

When like missions meet, ministries multiply.

clinic, which now sees nearly 6,000 patient visits per year.

Brenda Hopkins Eggleston

That’s the product of marrying St. Joseph’s Villa, a nonprofit that serves more than 500 families daily, and the Bon Secours Richmond Health System.

The clinic allows Bon Secours to provide even more good help to the community. It gives St. Joseph’s Villa another way to serve its children and families, who come from 30 counties throughout Virginia.

“The ideal partner is an organization with a similar mission,” said Kathleen Burke Barrett, CEO of St. Joseph’s Villa. “Bon Secours’ ministry of compassionate health care is a perfect fit to our mission of caring for children with special needs and their families.”

“With the pressures on health systems today, it says a lot about Bon Secours that they would voluntarily serve the community by supporting our program,” said Barrett, who is a Bon Secours Richmond Health Care Foundation Board member.

It all started with Bon Secours having its Care-A-Van mobile health clinic stop at St. Joseph’s Villa. When need outpaced supply, Bon Secours established an onsite

“I feel good knowing we have a place here for our children and families to go and knowing that they will be getting Bon Secours’ top-notch care.”

Dennis A. Diersen Andrew C. Foldenauer May H. Fox Peter F. Gallagher Kirsti Anne Goodwin Vernard W. Henley Dougal G. Hewitt Charles M. Jones III, MD Sr. Charlotte Lange, OSB J. Stephen Lindsey Charles (Greg) G. Lockhart, MD Bonita J. Makdad, M.D. Sr. Anne Marie Mack, CBS Terry W. Mohr John J. Muldowney William T. Patrick, Jr. Nancy A. Plageman Malcolm M. Randolph

To learn more about how your giving directly impacts health care in Richmond, watch our video series.

Corbin K. Rankin J. Sargeant Reynolds, Jr. Linda F. Rigsby William H. Schwarzschild III

A Moment of Impact How your giving makes good happen New technology means we can make lowcost videos to report back on how we’re using your investment and to simply say

thank you.


Linda K. Seeman, PhD John N. Simpson, Sr. Thomas W. Sokol William B. Thalhimer III Paul M. Thompson James S. Watkinson Marilyn H. West D. Kyle Woolfolk, Jr.

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5875 Bremo Road, Suite 305 Richmond, Virginia 23226 (804) 287-7700 • Good Help to Those in Need®

THE SPIRIT The Power of Community As I reflect on this issue of The Spirit, I am reminded of this quote by Catholic priest and author Henri Nouwen, which is one of my favorites: “Community is the fruit of our capacity to make the interests of others more important than our own.” That’s because in these pages we celebrate the power of our community and those who are partnering with us to improve health care in the Richmond region. In this issue, you’ll read about donors, employees and volunteers who are coming together to support our Community Hospice House so that families can make the most of the time they have left with loved ones. You’ll also learn about those who are working to build a Guest House where out-of-town family members of St. Mary’s Hospital patients can stay while their dear ones receive care.


FA L L 2 0 1 2 And Kathleen Burke Barrett, CEO of the nonprofit St. Joseph’s Villa, explains how working with Bon Secours means her organization can have greater impact by bringing health care to thousands of patients a year. When I consider the community members who are partnering with us in bringing to life our vision for a healthier Richmond, I am touched by many emotions: • Gratitude for their generosity. • Excitement because so many of our neighbors have a sense of ownership of the health care in their communities. • Humility for our partners recognize the special fabric of faith-based, nonprofit health care whether or not they are religious themselves. I hope you are touched by this issue – and by the stories of our community members who are focused on interests greater than their own. Thank you,

Terry W. Mohr, Chief Executive Officer Bon Secours Richmond Health Care Foundation

Good Help to Those in Need®

The Spirit, Fall 2012  
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