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portada BVA:Maquetación 1 27/04/13 13:34 Página 1

ANNUAL REPORT 2012

BONA VOLUNTAT EN ACCIÓ C/ Roser 99, baixos. 08004 - Barcelona. Tel. 934 419 361. www.bonavoluntat.org info@bonavoluntat.org Follow us on Facebook and Twitter


Introduction 2012 has seen the deepening of

If

the economic crisis and of its

needs

repercussions

response

lives.

on

Poverty

people’s

and

people’s

difficulties

and

growing,

the

are of

civil

society’s

training, the quality and

quantity

of

the

food

social

organizations should increase

distributed, and to contract a

exclusion

have

become

at least in the same proportion.

Labour

widespread

among

groups

And that is precisely what is

boost the possibilities of the

which so far had only been

happening. The increase in

users finding work.

affected marginally. Moreover,

members,

punctual

All that has resulted in the fact

when a family comes to ask for

donations,

collaborations

that in 2012, our uses have

help

with

in in

Insertion

officer

to

in

increased by 5% compared

requires

volunteers has offset the effect

with the previous year. It was

more and more urgent and

of the cuts in the usual finance

necessary and we were able to

complex attention. The profile

of

do

projected by the users has

September,

owing

changed in such a way that, for

quality

its

their

precarious

situation that

it

is

so

businesses

the

and

Association.

Last

it.

But

we

can’t

be

to

the

complacent about this: while

project,

our

our financing is secured until

the first time in two decades,

Association was honoured to

August 2013, we must enable

the nationality of most users in

be financed since by the TV3

ourselves

the

Marathon Foundation which

project

Job

allowed it to increase the

necessary.

Placement Workshop is now

number of users attended to,

Spanish.

the volume of

Association’s

programme

of

beacon the

of

for

to as

support long as

ACTIVITES OVERVIEW ACTIVITY

NUMBER PEOPLE CONCERNED 938

WELCOME

OF

SESION S

SINGLE USES

1493

1493

% OF USES IN RELATION WITH TOTAL 14,3%

JOB PLACEMENT WORKSHOP

154

86

1748

16,7%

TRAINING

555

268

3648

34,9%

FOOD BANK

408 (160 FAMILIES)

48

2210

21,1%

CLOTHES BANK

239 FAMILIES

36

391

3,7%

150

37

794

7,6%

OTHER ACTIVITIES

162

11

182

1,7%

TOTAL

2606

1979

10466

100%

ACTIVITIES CHILDREN

FOR

our is


Our Association “BUENA

VOLUNTAD

EN

and

ACCIÓN” is a non-profit NGO which has been active in the district of Poble Sec since 1997, to help promote the social and labour inclusion of people on the

brink

of

social

marginalisation. We are a nonreligious,

non-partisan

and

independent association and we work as part of a network of

neighbourhood

organisations objective families

of that

with

the

helping

the

are

in

such

circumstances.

volunteers try to provide the

added

We work for the inclusion of

family

Young

each

and

knowledge and resources that

(Jovenes en Acción), including

through

will help them overcome the

both academic and vocational

individualised work schemes

circumstances

first

aspects for young people from

which include, depending on

made

our

age 16 to 25. This project is

the

situation,

association. On top of these

being carried out jointly by a

participation in several of our

projects, which are especially

neighbour Association (Poble

training workshops: teaching,

centred to adults, there are two

Sec Per A Tothom) and Buena

job placement workshop, job

more projects that are intended

Voluntad en Acción.

search techniques etc. together

for two particularly vulnerable

Our activities are carried out

with the covering of the basic

groups: children and young

by our team of volunteers and

needs of the home while the

people. To the school support

coordinated by four salaried

family is on the programme.

project for children from age 6

workers and the Board of

The work programme lasts

to 13 that we have been

Directors.

from 3 to 6 months, during

developing for the last 10

which time the social workers

years, a new project has been

of

the

families

persons’

persons

with

them

the

tools,

which resort

to

in

December

People

in

called Action

All our activities, which, all along 2012, represented more than 10 000 uses and nearly 1000 families attended to, were mainly made possible through 90 people who, in a disinterested way, worked along with us on our projects.


Welcome Service and Work Plans

All along 2012, 938 first visit interviews have been conducted with persons or families in need of help, and 555 follow-up interviews.

The Welcome service is where information, orientation and assessment are conducted. The social worker is the person in charge of attending to all the demands, giving information, guiding towards adequate resources or programming a second interview if the person can effectively be attended by Buena Voluntad in Acción.

Characteristics of the persons attended to in the Social Worker’s office in 2012 ................................................... It is notable that almost 60% were women; and more than half (56%) were between 31 and 50 of age. A majority were people from North Africa, Latin America, the Asian continent and people of Spanish nationality. Much fewer were people from sub-Saharan Africa and from the rest of the European continent. As for living conditions, a majority of the individuals and families live in sublet rooms in shared flats: 42% of the persons attended, sublet a room in a shared flat, while 36% rent a flat or a studio. As for the ways these people come into contact with the Association, a majority do it directly, whereas the others are referred by the municipality’s social services centres (which, to note, have sent us almost twice as many people in 2012 than the year before).


Job Placement Workshop In the last term of 2012, we were able to extend the number of people in the workshop to up to 35.

Finally, the Job Placement Workshop also includes individualised sessions on Thursday

a

afternoons during which the users are coached

collective workshop which takes place on

on how to use the internet to look for and

Monday and Thursday mornings. It a service

respond to job offers.

The

JOB PLACEMENT

WORKSHOP

is

meant to provide support in the search for a job, and it offers several modalities. First of all, it is a place where one can get assessment

and

advice

on

job

searching

techniques, as well as on how to improve one’s linguistic abilities in phone calls and interviews. Secondly, it offers a space where lists are put at the users’ disposition of up-to-date job offers previously established by us using the Internet, classifieds and our own resources. In this space, the users are also provided with the tools necessary such as laptops, telephones, access to their

digital

Curriculum

Vitae,

models

of

presentation letters and announces etc.

The number of people of Spanish nationality who request help in the search for work is on the rise. The profile of the people who attend the workshop is of men (40%) and women (60%) with job permits (almost 80%) and aged between 31 and 50 (more than 60% of the total). As for nationalities, it

is notable that in 2012 we

attended the greatest number of Spanish people ever since the Job Placement Workshop started (31% of the total), which is clear evidence of the increase of situations of exclusion among native people. The ways of access to our Job Placement

RESULTS

Workshop have been mainly through the Town Hall’s Social Services Centres (more than 44%),

- 154 persons attended the Job Placement Workshop in 2012. There were an average of 20 people in each session, which represents an increase of 25% in relation to the previous year. - 46 people found work, which is 15 people fewer than the previous year, due to the present difficulty of accessing the labour market. - 86 sessions were conducted, with a total of 1748 uses and 8496 teaching hours.

that is, people who, after being attended to by the municipal social services, were deemed by the corresponding social worker likely to benefit from contact with our Association. Among all the activities organised by Buena Voluntad en Acción, the training classes are a tool of great worth. One of their objectives is to provide the people who seek our help with tools which either complete their (sometimes very low) qualification or help them to adjust to the new conditions and so be able to access the labour market successfully.


The referral of families by the district’s municipal Social Services is still the main way of access to BVA.

Training We carry out two lines of training: 1) To optimize potential and encourage autonomy.

2) Labour Workshops and courses to facilitate access to the labour market.

Core Skills: Workshops and Courses Catalan Language Course

Introductory IT Course

30 sessions of 1 hour and 30 minutes. 24 subscriptions. 139 attendances and 209 training hours. Instructor: 1 volunteer.

In total there were 79 sessions of 1 hour and 30 minutes, run 11 times, with 114 subscriptions, 489 attendances, with 733.5 hours of training (an increase of 60% in respect to the previous year). Instructors: 7 instructors (in a volunteer capacity).

Literacy/Spanish Course 74 sessions of 1 hour and 30 minutes. 154 subscriptions (attendance of 30,2 on average). 2.237 attendances and 3.356 training hours. Insructors: 10 volunteers.

On-line Job Search Course 58 users. 39 sessions, 156 attendances of 1 15 minutes hours each, making a total of 195 hours of training. Facilitators: Four volunteers.

Courses and Workshops to faciltate Access to the Labour Market Hotel and Restaurant Service Workshop There were 5/6 sessions of 1 hour and 30 minutes, run 3 times, with 47 enrolled and 37 completions. A total of 187 attendances and 281 hours of training. Instructor: 1 volunteer.

Domestic Cleaning and Household Management Course There were five 1 hour and 30 minute length workshops held, with one lasting 2 hours. 81 enrolled and 81 completions. 89 attendances with 178 hours of training. Instructors: 2 volunteers.

Elderly Care Course 5/6 sessions of 1 hour 30 minutes, run twice. There were 35 registered service users and 26 completions. 138 attendances and 207 hours of training .Instructors: 1 volunteer.

Kitchen Assistant Course There were 6/7 sessions of 2 hours run twice, with 42 users enrolled and 34 completions. A total of 213 attendances and 426 hours of training. Instructors: 1 volunteer.


Basic Needs FOOD AND HYGIENE SERVICES A service at BVA which provides basic needs, offers individuals or families who are experiencing a time of severe economic vulnerability the opportunity to cover basic expenses. This service allows for the ability to meet basic needs including the availability of essential food items and clothing and an added awareness of cleanliness and hygiene. It includes a free weekly food distribution with fresh, canned and dried food products given to each person or family, with free delivery. Additionally, there is the availability of clothing, household linens, personal hygiene and household cleaning products, all of which may be delivered directly to homes.

CLOTHING SERVICE All individuals and families receiving care in our organisation and participating in the Job Placement Workshop, Educational workshops and / or Food Service have access to our clothing programme. While the individual or family continues to participate in the Work Plan established, they will have free access to our clothing service for each member of the family unit. At the same time we serve individuals or families referred from other entities including homeless people who may need clothes, shoes or any other product, such as blankets, sleeping bags or towels. This service is available every Tuesday afternoon on the premises of the organisation and has a coordinator and number of volunteers who manage it.

Programmes for children Many children of the families we serve require extra support to reach educational goals, and this is the main objective of the Educational Reinforcement Programme, which takes place in our centre every Friday afternoon during the school year. School Booster The workshop is run by volunteers who individually or in small groups offer educational assistance. In addition, we also offer half day excursions in Barcelona during the month of July, also on Friday afternoons, from 17h to 20h. Finally, and as members of the Coordination of Organistions in Poble Sec, we Nadal participated in a Solidarity at Christmas Campaign which included donating presents to the children who attend our Educational Reinforcement Programme as well as the younger children of our service users. A total of 85 children connected to Buena Voluntad en Acci贸n (BVA) received gifts from The Three Kings on the morning of January 6, 2012. Results: School Reinforcement: 32 sessions of 1 hour and 30 minutes. 44 children subscribed and an average of 20 attended per session. 641 attendances and 962 hours of training. Summer excursions: 4 sessions of 3 hours. 21 children enrolled and 17 average attendances. There were 68 attendances and 204 hours in total.


Volunteers and Personnel Volunteers Volunteering is the foundation of Bona Voluntat en Accio. All activities are based on the collaboration of volunteers, and are made possible with their participation and collaboration. 94 volunteers have worked with us throughout the year. An average 57 regular volunteers. 26 volunteers for sporadic or transitional time periods. 35 new volunteers joined in 2012. 244 people potential volunteers have been contacted. 67 interviews with potential volunteers have taken place. 31 volunteers have ended collaboration with BVA. As of 31-12-2012 there were 59 volunteers active.

Personnel Staff members remained the same until October, when we had a new addition to the team. Alongside our three standing positions of Social Worker, Ariadna Roca; Labour Insertion Officer and Manager, Mercè Amat; and Management Officer, Gerard Verdés; we welcomed Marta Mendoza, our new Labour Insertion Officer, thanks to the contributions from TV3’s Fundaising Campaign, Marató per la Pobresa. The objective of this new appointment is to improve labour insertion prospects.

The Board and Meetings of the Organization On June 28, 2012 the BVA Annual General Meeting was held at our headquarters. The minutes of the previous General Assembly, and the Annual Report and Statement of Accounts for 2011 were all approved and the Budget and Performance Project for 2012 were presented. The BVA Board has met monthly to discuss all elements relating to the operation of the organisation. Board Members: President: Aurora Mahedero Vice: Pilar Quiroga Treasurer: Carmen Perez Secretary: David Roiz Members: Maria José Rodríguez, Jordi Cosp, Mª Rosa Pradera, Marc García y Lluïsa Bertran. Also held on November 21st, 2012 was the Extraordinary General Assembly of the organization at our headquarters. The purpose of the Assembly was the amendment of certain articles of the organization to adapt to the new rules of the Generalitat de Catalunya and, in turn, facilitating the right to vote and to be a part of the Board, with the idea of making BVA more participatory.


Public Funding and Private Donations Public Administration Generalitat de Catalunya Poverty General Immigration Directive Department for Family Affairs Department for Family Affairs (Gender Violence) Civic and Community Action City Council Carerra de la Mercè (2012 Installment) District of Sants-Montjuïc Social Action Immigration Civil Rights Catalan Women's Institute Private entities and companies Caritas TV3 Fundraising Foundation (2012 Installment)

€ € € € € € € € € € € € €

20,175 3,950 5,000 7,500 3,000 5,775 14,946 5,000 1,746 5,400 6,000 1,800 442

€ €

8,600 9,695

BVA 2012 Annual Balance INCOMINGS 1. Public Administration 1.1 Generalitat de Catalunya (2010 & 2011 Installments) 1.2 City Council 2. Private entities and companies 2.1 The TV3 Marathon Foundation (2012 Installment) 2.2. Caritas 3. Own revenue 3.1. Partners donations Fees 3.2. Donations from concerts and other events 4. Extraordinary income Total Incomings (1 +2 +3 +4) EXPENSES 1. Personnel 2. Rent 3. Supplies 4. Cleaning services 5. Insurance 6. Office equipment and stationary 7. Solicitor and auditor fees 8. Buy fresh foods 9. Banking 10. Repairs and maintenance 11. Miscellaneous Taxes 12. Miscellaneous expenses Total expenditure Balance (transferred to social background)

€ € € € € € € € € € €

37,689.75 22,743.75 14,946.00 18,295.00 9,695.00 8,600.00 31,837.16 22,709.29 9,127.87 0.59 87,822.50

€ € € € € € € € € € € € € €

63,156.50 5,854.92 2,338.37 1,626.24 946.45 1,840.43 2,212.70 3,535.80 687.19 1,294.09 3,119.02 782.30 87,394.01 428.49

8


portada BVA:Maquetación 1 27/04/13 13:34 Página 1

ANNUAL REPORT 2012

BONA VOLUNTAT EN ACCIÓ C/ Roser 99, baixos. 08004 - Barcelona. Tel. 934 419 361. www.bonavoluntat.org info@bonavoluntat.org Follow us on Facebook and Twitter


Annual Report 2012  

Memòria anual d'activitats 2102 de l'entitat Bona Voluntat en Acció en la seva versió anglesa.

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