PWH Q3 17

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PWH New Corporate Partner Vizient Inc.

Special thank you to Cathy Denning, Senior Vice President, Sourcing Operations at Vizient




Member Spotlight: Therese Grossi helps lift up Cardinal Health, WIN and PWH. Events: PWH Annual Meeting Highlights Issue 3 • winter 2017


CONTENTS PWH CHAIR: Networking is a Pillar of PWH. Make it Your Cornerstone.


PWH Builds Synergy with GPOs


CORPORATE PARTNER SPOTLIGHT: PWH New Corporate Partner Vizient Inc.


GENDER EQUITY SUMMIT Engaging men and women in full partnership at work


DEVOUR: Fort Worth’s Magnolia district brings casual, eclectic cuisine


EVENTS: PWH 2017 Annual Meeting Highlights



LEADERSHIP: 5 Truths Female Leaders Need to Know


NETWORKING EVENT: PWH Networking Event at IMCO 2017 Meeting and Trade Show


WELLNESS: Getting in the Right Relationship with Food Key Takeaways from Dr. Eileen O’Grady’s Webinar


COACH’S CORNER: Recognizing and Managing Difficult Interactions


HIDA LEGISLATIVE UPDATE: Industry Advocacy and Excellence on Display at 2017 HIDA Streamlining Healthcare Conference


2017 Jana Quinn Inspirational Award Brenda Highley


MEMBER SPOTLIGHT: Lifting Up Cardinal Health, WIN and PWH Spotlighting Therese Grossi – Senior Vice President of Enterprise Contracting at Cardinal Health

We Create Leaders… Follow our Lead From INSIGHTS to RESULTS — Be the leader your team needs to succeed! PWH Leadership Summit Venue and Early Bird Registration.


Connect Staff and Volunteers EDITOR Rachel Bailey Director of Marketing and Education, Vet-Advantage

EDITORIAL & CIRCULATION MANAGER Michelle Rydberg Executive Director, Professional Women in Healthcare

FOOD & TRAVEL EDITOR Jackie Jones Director of Dental Sales & Marketing at NDC

ART DIRECTOR Brent Cashman Graphics Manager, BOCdesign, Inc.

CONTRIBUTING EDITOR Heather Zehringer Marketing Manager - Medical Equipment Medical Division at Midmark

VICE CHAIR of MARKETING & BRAND DEVELOPMENT Natalie Martin Director, Creative Services at NDC

PWH MISSION & PURPOSE Professional Women in Healthcare is an organization dedicated to ongoing development for women in healthcare businesses. We are a member organization providing a national voice and progressive leadership for women in the healthcare manufacturing, distribution and service industries. Our mission is to empower women to lead and succeed. Our vision is a health care industry equally led by women.


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Networking is a Pillar of PWH. Make it Your Cornerstone. We have all heard the saying: “It is not what you know, but who you know.” Who do you know? Who do you want to know? How much time do you spend investing in expanding your network? Networking is one of the three pillars that PWH has been built upon, the others being education and mentoring. Networking, of the three, is the one that we have the most control over. Networking is not about who you know, it is about who you could know. Networking can take place anywhere. Networking is simply starting a conversation, to get to know another person, with no agenda or destination in mind. Although networking may come easier to some than others, it requires much more discipline than skill, so everyone can do it successfully. Our network should certainly extend beyond our profession and our industry. There are individuals throughout our world that are interesting, enriching, that can complement our weaknesses, teach us something or connect us to others. Actively showing interest in other people is powerful and kind. We are blessed to be part of an industry of immense intellectual capital. Our industry contains many prominent business leaders, individuals that have changed the course of healthcare, individuals that have designed some of the most innovative medical technologies in the world, individuals that are decision makers and influencers, and the list goes on. Our industry contains experts in every aspect of business acumen. As importantly, our industry is relatively intimate, with approachable leaders and individuals that are very willing to help others and pay forward, or back. These are people with whom you want to be networked.

Below are some basic tips for networking: 1. Smile, this alone can start a conversation. 2. Attend events and show up early. Arriving early allows you to engage with individuals before everyone aligns in their groups and before

be a piece of information, name of a restaurant or site to see, a contact name and information, etc. Having this in mind will help keep you attentive and focused on giving, not getting. 7. Remember that you do not need to attend an event to network. It can be done in your office, your customer’s office, in an elevator, on an airplane...

We are blessed to be part of an industry of immense intellectual capital…approachable leaders and individuals that are very willing to help others and pay forward or back. These are people with whom you want to be networked. the room is packed and becomes more overwhelming. 3. Ask simple questions and listen intently to the answers. This will allow you to get to know the other person. You can always start with “what brings you to this event?” 4. Share a passion or maybe something unique about yourself to leave a lasting impression. 5. Be careful not to hijack the conversation. All too often we are anxious to share and forget to ask and listen. 6. F ollow Up. A good way to do this is find something through the course of the conversation that gives you a reason to follow up. This could

From the beginning, PWH has been focused on hosting networking events and encouraging our board and our members to network. Networking is not just about connecting people, it is about connecting people with ideas, and connecting people with opportunities. When we network, we strengthen our own position, we strengthen the position of the company we work for, and we make our industry stronger. I want to encourage all of you to think about your personal network and establish a plan to be intentional about expanding it. Warm Regards, Julee Prefer PWH Chair 2017-2018 • Issue 3 • winter 2017 3


PWH Builds Synergy with GPOs By Rachelle Belliot, PWH Chair Elect and General Manager, Healthcare Services, GPOs at Henry Schein Inc.

Professional Women in Healthcare (PWH) has diversified its membership in 2017 through strategic collaboration with Group Purchasing Organizations (GPOs). Earlier this year, Vizient became a PWH Corporate Partner. Over the past year, Vizient has actively contributed to the organization on several professional development fronts, such as participating as panelists during the Dallas Regional Events, sharing best practices on leadership theory and models, and how to remain successful by leading through change in today’s ever evolving marketplace. We are also pleased to welcome Premier, Inc. as a PWH Corporate Partner and will soon announce a Charlotte Regional Event open to the industry to provide an opportunity for networking. “We are delighted to become an inclusive organization and appreciate our relationships with group purchasing organizations,” says PWH Chair Julee Prefer. The roots of PWH’s membership were formed by the distributor and manufacturer community. However, the health care industry has evolved, and GPOs are a vital part of our marketplace. GPOs are the third leg to the stool that is required to make our mutual customers run successful facilities beyond the medsurg product portfolio. The progressive insight that GPOs have shared with our members have proven to be valuable and the processes shared have allowed PWH to streamline workflows as it relates to our committees. In June, PWH hosted a Regional networking event in Columbus Ohio, held at Ohio State University. Cathy Denning, Senior Vice President of Sourcing Operations at Vizient, participated on the panel and shared advice amongst other panelists on how to best lead in a consolidating marketplace PWH will continue on the path of inclusion as our goal is to build leaders in an equally led workforce with men and women across our industry.


Thank you to Drs. Anne and Rob Klamar for securing meeting space on the campus of Ohio State University for our June panel event.

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PWH New Corporate Partner Vizient Inc. The history of the legacy companies of Vizient Inc. stretches back to 1977. Vizient itself was formed in 2016 as a combination of VHA, University HealthSystem Consortium, Novation and MedAssets.

Purpose: To ensure our members deliver exceptional, cost-effective care. Mission: To connect members with the knowledge, solutions and expertise that accelerate performance.

Products and Services Vizient Inc. the largest member-driven health care performance improvement company in the country, provides innovative datadriven solutions, expertise and collaborative opportunities that lead to improved patient outcomes and lower costs. Vizient has four capabilities that represent the core strength of our organization – sourcing, analytics, advisory and collaboration services. We assemble these in different ways to develop products and solutions that meet members’ distinct needs.

continued commitment and investment into promoting diversity and professional development. We believe a diverse and inclusive work force leads to higher performance and ultimately greater value to our hospital and health care members. Initiatives like PWH help highlight development and growth opportunities for women in healthcare and encourage an ongoing positive focus on diversity.

Several of the Vizient employees joined PWH on their own prior to our corporate partnership. Through their endorsement and through PWH Internal PWH Champion reaching out to us, Vizient decided to join as a Cathy Denning is Senior partner to enhance our diversity and inclusion Vice President, Sourcing Top initiatives for 2017 work related to our employee engagement Operations at Vizient. To ensure members are positioned to deliver and the request for a formal mentor/mentee exceptional, cost-effective care, we have defined program. Given the robust development four performance improvement platforms in 2017 that are our basis offerings as well as the Leadership Summit next year, Vizient for building and delivering Vizient solutions and services. These values the opportunity to leverage PWH in development of leaders emerge directly from member needs and leverage our organization’s now and into the future. foundational capabilities in sourcing, analytic, advisory and collaboration services. These performance improvement platforms Headquarters: Vizient is based in Irving, Texas, with locations in Chicago, are: optimize supply operations, improve care delivery, maximize Denver, Washington D.C. and other cities across the United States. pharmacy performance, and evolve strategies to help members Number of Employees: 3,000+ grow and compete. Number of PWH Members: Nearly 30 Corporate Members

Reason for Becoming a PWH Corporate Partner

Leadership Team

At Vizient, diversity is a strategic commitment, and this is reflected in our business practices that touch employees, hospital customers, suppliers and our community. In fact, diversity is one of our aspirational values outlined in our company’s playbook, our guide for how our company is expected to operate both among our employees, our suppliers, and with our health care provider members. Joining PWH is part of our

Curt Nonomaque, President and Chief Executive Officer Byron Jobe, President and Chief Administrative and Financial Officer Jody Hatcher, President, Sourcing and Collaboration Services Bharat Sundaram, President, Analytics and Advisory Services Rand Ballard, Chief Customer Officer Colleen Risk, Chief People Officer David Berry, Chief Legal Officer • Issue 3 • winter 2017 5


Lifting Up Cardinal Health, WIN and PWH Spotlighting Therese Grossi – Senior Vice President of Enterprise Contracting at Cardinal Health Therese Grossi is the Senior Vice President of Enterprise Contracting. Her team is responsible for negotiating and successfully managing national Group Purchasing Organization contracts across the Cardinal Health enterprise. In addition, she is the executive sponsor of the Midwest chapter of Cardinal Health’s Women’s Initiative Network (WIN) and has served on the national steering committee.

Why did you choose to join PWH? I want to make a difference. My success is measured in what I leave behind and the influence I can have on the success of others. Every interaction has the potential to uplift or take down. I hope to help others see how they can uplift others, especially women. Too often we judge and compete with each other. What we need to do is uplift each other. Therese Grossi

Every interaction has the potential to uplift or take down. I hope to help others see how they can uplift others, especially women.


What is your favorite moment about your career so far? I don’t have just one moment, but in particular I enjoy the process of solving problems – business problems, people problems, customer problems. I love having the opportunity to develop others, particularly young women early in their careers. Thinking back on my career, I recall a number of moments that have motivated my advocacy for women in the workplace. When I interviewed for my first job, the human resources director recommended that I remove my engagement ring. She was trying to help as she knew there was a general bias against married women. When I was about 30, the HR VP at another company told my boss that I didn’t need to have an increase in salary because, “she already does well for a young woman.” About the same time, after a company Christmas party, my boss shared with me that the spouses (wives) of my male co-workers didn’t like that I chatted with my co-workers and not enough with them. Once, traveling on a plane, my seatmate and I were chatting. He wondered who watched the children when I wasn’t home. I tactfully (I think) pointed out it was unlikely he would have asked a man the same questions and let him know that my husband was a very capable dad. As I was coming up in my career, the bias was more overt. Today, it’s more subtle. We have made progress, and I know we can do better. If I can connect with just one woman who realizes that we are not competing with each other or one man who stops predetermining whether a female candidate will or will not travel for her job, I’ll know we’ve made further progress. If I can inspire one male leader to make critical the goal of using all available talent, I’ll have had another favorite career moment.

What was your dream job as a child? It was literally to be a mom. It is interesting how we are influenced by our environment. I came from a blue collar neighborhood in Detroit where women were moms and men went to work. At some point, I realized that college was an option and that I had choices.

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I would like to help women develop confidence and know that they can be successful whatever their choice might be. Here I am, years later. I’ve had a very successful career, and I also got to have my childhood dream job: my husband and I have three awesome now adult kids.

What advice do you have for someone just starting in the Healthcare Industry and new to PWH? Build your network, get input from others, listen to ideas, and don’t be afraid. Know that you are capable of great things, believe in yourself and others. Know that you can have anything

you want, you just may not have everything at the same time. If you choose to have a family, don’t try to be super woman. I know women who have more than a full-time job, run the entire household, and wonder why they are exhausted. I am so fortunate that my husband has always assumed at least half of the work at home. He has been and remains a great partner and best friend. Finally, involve men at work. Given that men hold a disproportionate number of higher level, decision making roles, they must participate in the development and advancement of female leaders. Women benefit from full partners, both at home and at work.


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Recognizing and Managing Difficult Interactions By Lisa A. Mead RN, MS Certified High Performance Coach People can be difficult. But a great way to deal with difficult people is by managing your interactions with them. Despite the challenges inherent in dealing with difficult interactions, it's essential to recognize situations that need addressing — and to manage them promptly and effectively. If you don't, difficult interactions may escalate to a level that destroys workplace relationships and damages performance in yourself and your department.

What are difficult interactions? You're arguing with a peer about why he consistently shoots down your ideas. Two of your co-workers routinely attack each other verbally during work. Your boss often makes sarcastic remarks to you and other managers. A customer keeps making unreasonable demands on your team. You can’t seem to communicate to subject matter experts without feeling incompetent. These scenarios constitute difficult interactions. If you don't deal with them, they may escalate to highly undesirable outcomes — strained relationships, wasted time, and declining performance.

Overcoming barriers to action You might avoid stepping into difficult interactions because certain barriers get in the way. The following table shows examples of these barriers and explains how to remove them so that you can more effectively interact with people and engage in productive conversations.


Barrier Fear of interpersonal conflict

Ways to Remove Acknowledge that although conflict can be uncomfortable, it’s a fact of life. Focus on the positive outcomes of addressing conflict. Failure to recognize that you Notice the quality of your workplace relationships. have a problem with another Ask which relationships seem tense, frustrating, or person in the workplace unproductive. Consider acknowledging that these relationships are hampered by difficult interactions. The belief that a difficult Acknowledge your role in the difficulty. Identify what interaction is the fault of others you can do to improve the situation. Remind yourself that you’re not trying to change The conviction that other people won’t change even if another person—rather, you want to alter the way the you try to improve the situation two of you interact. You can do that by changing your own behavior. Desire to accept the status Evaluate whether the risks of the difficult interaction quo because you’re not are worth the benefits of an improved situation. If they prepared to manage the are, map out a plan and carry it out. outcome of the situation The belief that the problem Remind yourself that most problems don’t will resolve itself resolve themselves.

Benefits of managing difficult interactions Though managing difficult interactions is challenging, the rewards are well worth the effort. When you learn how to deal with these situations, here are the benefits you can expect: • Difficult conversations become easier to handle • You prevent these situations from escalating into crises • You engage in more productive conversations • You feel greater freedom to act in tough situations, as well as a stronger sense of self-respect • You strengthen your workplace relationships

Improvement is possible Managing difficult interactions requires hard work and practice. But you can master this important skill. To do so, you need to: • Understand the role of differences in difficult interactions • Decide which difficult interactions require intervention and which can be let go • Identify the facts in a tough situation • Uncover the emotions raised by the situation • Clarify concerns about self-image that a difficult interaction can raise • Explore options for solving the problem, and implement the best solution

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We Create Leaders… Follow our Lead From INSIGHTS to RESULTS — Be the leader your team needs to succeed! PWH is hosting the industry’s premier leadership education and networking event. Join women and men in the industry for 2 days solely focused on leadership development. Designed for all levels of leadership, both aspiring leaders and executive management will discover new skills that will enable you to lead the way by… •C onnecting with a community of industry leaders and peers • L earning from the experience of thought leaders • E ngaging in conversations to strengthen your leadership brand • I nspiring others with your energy and ideas • Transforming your insights into results

To register, please go to Early Bird (before 1/31/18) Regular (after 1/31/18) Member $595 $795 Non-Member $795 $995 “ The first PWH Leadership Summit promises to bring lessons on leadership and other relevant topics to the industry. Our industry has undergone much change and there is more to come, so it’s even more important to have the skill sets to lead change, not just respond to it.” – Anne Eiting Klamar, PWH Board Advisor & Chair, Board of Directors, Midmark “ I’m anxious to send some of my developing leaders to the PWH Leadership Summit. It is sure to be an excellent way to augment some of our internal leadership training. The opportunity to interact and learn with other industry professionals will provide great perspective.” – Joan Eliasek, PWH Board Advisor & President, Extended Care Sales, McKesson “ The PWH Leadership Summit is a great opportunity to develop new skills; learn about solutions to challenges in this changing environment; and network with others in the healthcare industry. Regardless of where you are in your career, there will be something new and exciting for you.” – Cathy Denning, PWH Board Advisor & Senior Vice President, Sourcing Operations, Vizient

Join Us June 11–13, 2018 in Minneapolis, MN at The Renaissance Depot

Hotel Information:

Renaissance Minneapolis Hotel, The Depot 225 3rd Avenue South Minneapolis, MN 55401 $199.00 USD per night Go to to make your reservation online or call (612) 375-1700 or 866-211-4611. Deadline to book your room: 5/15/18 • Issue 3 • winter 2017 9


Gender Equity Summit Engaging men and women in full partnership at work By Heather Zehringer, Contributing Editor, Connect Marketing Manager, Midmark Corporation • Women are less likely to regularly interact with senior leaders, yet those who do are likely to aspire to be top executives. • Women at senior levels are significantly more likely to be in dual-career relationships than men at the same levels: 57% of women versus 38% of men. This means women are less likely to benefit from the support of a stay-at-home partner.

(L to R) Jessica McKeever, Elizabeth Day-Curi, Cathy Denning, Dr. Anne Eiting Klamar, Rachelle Belliot, and Heather Zehringer On Wednesday, October 4, 2017, several Professional Women in Healthcare (PWH) members joined a group of nearly 300 professionals in Columbus, OH, for an afternoon of programming focused on equipping professionals with the tools needed to realize gender partnerships at their workplaces, in their communities, and in their personal lives. The event was spearheaded by Cardinal Health and CFO Mike Kaufmann. Associate Partner at McKinsey & Company Tracy Nowski began her presentation with a sobering fact: corporate America is 100 years away from gender equality in the C-suite. This, among other findings, is part of McKinsey’s 2017 Women in the Workplace study. The research is part of a long-term partnership between McKinsey and to promote women’s leadership. Getting to gender equality means focusing on how far we have to go. The study reveals a closer look Tracy Nowski, at the corporate pipeline, some of McKinsey & Company which includes: • Women are underrepresented in line roles at every level of the corporate pipeline. By the time women reach the Senior VP level, they hold only 21% of these positions. Since the vast majority of CEO’s come from line roles, this dramatically hurts women’s odds of reaching the very top.


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To ignite the growth rate of equality, and prevent it from taking 100 years, companies need a comprehensive top-to-bottom plan for supporting and advancing women. Consider these suggestions to create a road map forward: • Make a compelling case for gender diversity. Illustrating the positive impact of diversity for your company’s long-term success can help bring employees on board. • Give managers the means to drive change. Managers make the day-to-day decisions that impact women’s career progression. They need to understand the problem and have the tools to help toward the solution. • Focus on accountability and results. Top-performing companies are more likely to share diversity metrics with all their employees.

The next speaker in the day’s event was Rayona Sharpnack. As Founder and CEO of Institute for Gender Partnership and Woman’s Leadership Inc., Rayona has devoted the last 25 years of her career to addressing the business case for advancing women. To explain both sides of gender equality, Sharpnack led women’s and men’s panels comprised of Columbus The Men’s panel was facilitated by CEO’s and presidents Rayona Sharpnack from a diverse group of companies. The panels highlighted how solving the problem of gender inequality requires bringing women and men together.

The program concluded with an inspiring finale from Valorie Burton, Founder of The Coaching and Positive Psychology (CAPP) Institute. Also a best-selling author, Burton encouraged the audience to focus on positive questions such as: “How is your company better because you are in it?” and “When faced with adversity, Valorie Burton how can you focus on past successes versus failures?” Ultimately, do not be afraid to talk back to your fears and don’t forget to enjoy the journey. The Gender Equity Summit raised $120,000 and all proceeds were donated to the Go Red for Women campaign for the American Heart Association. PWH offers our sincere gratitude to long-time member Therese Grossi, Senior Vice President of Enterprise Contracting at Cardinal Health, for all the hospitality in Columbus during the event.

Gender Partnership Actions* 3 Things Men Can Do 1- Mentor or sponsor a woman business colleague. Regularly have lunches and meetings to coach her in her success. Encourage women’s development. 2- If you see a woman holding back or sitting on the sidelines, invite her into the conversation. Find out what her idea or contribution is. 3- Provide timely and honest constructive feedback. Make certain they see exactly how to apply the feedback to action in order to improve their effectiveness. 3 Things Women Can Do 1- Promote women into positions that feed into P&L roles and help them be successful. 2- Educate and coach men on how to be more inclusive. 3- Be a visible and outspoken role model for younger women. *From The Institute for Gender Partnership

Learn More:

Women in the Workplace-Special Coverage from the WSJ (Highlighting the 2017 McKinsey & Company Survey with The Institute for The CAPP Institute and Gender Partnership Positive Psychology

Welcome New Members* Shreejayanthi GR Midmark

Kimberly Courteau Veritiv/Saalfeld

Natalie Adams Cardinal Health

Julie Crawford B. Braun Medical

Lizette Anthonijs Share Moving Media

Selena Culpepper Owens & Minor

Julie Babcock TIDI

Cathy Denning Vizient

Angela Bechtel Cardinal Health

Shelley Ellinger Henry Schein

Jessica Bollinger Henry Schein

Elizabeth Flewharty Vizient

Ryanne Boraca Medline

Teah Floyd Cardinal Health

Diane Campbell B. Braun Medical

Becky Foret Vizient

Emily Carpenter Premier

Allison Frazer BeoCare

Ariel Coggins Henry Schein

Kelli Froland Melissa Lowe Global Healthcare Exchange Vizient

Tammy Fullam McKesson MedicalSurgical

Nicole Mallari McKesson MedicalSurgical

Rebecca Gayden Vizient

Andrea Malo B. Braun Medical

Jennifer Gotto B. Braun Medical

Marie McBride VWR International

Barbara Havas Henry Schein

Nikki Moore McKesson Medical Surgical

Jolie Johnson Share Moving Media Peggy Kaufman Vizient Aimee Kenline Dukal Joni Kripal Provista Mayte Lopez Henry Schein

Diane Naletich DV Medical Supply Karen Niven Premier Letitia “Tish” Osborne Philips Healthcare Angela Perry CODE W Lindsay Phillips Vizient

Geetha Ramaswamy Midmark Erin Reede B. Braun Medical Kisha Rookard B Braun Medical Debra Saunders Delphinus Medical Technologies

Elizabeth Stephenson Medline

Tawni Sigelmier Arrowhead Healthcare

Joni Swartz Vizient

Missy Simons Midmark

Abby Voorhees Henry Schein

Gwen Smith Henry Schein

Constance Walker B. Braun Medical

Margaret Steele Vizient

Siobhan Welge Bovie Medical

Tania Steinbruegge Vizient

Joy Wood Henry Schein

JoAnne Stephens Sklar Instruments

Jennifer Stockman Amazon Ashley Sullivan Henry Schein Kensley Sutton Student

*As of October 13, 2017 • Issue 3 • winter 2017 11

By Jackie Jones

Fort Worth’s Magnolia district brings casual, eclectic cuisine A recent trip to Texas brought me to “The Metroplex” of Dallas/Fort Worth. Fort Worth is most known for the Stockyards District and the world’s largest honky tonk: Billy Bob’s Texas. I, however, found myself on the southside in an eclectic district referred to as “Magnolia,” named after one of its most prominent streets. This casual, creative and close-knit community offers the finest restaurants, live music venues, distilleries and breweries. My customer recommended dinner at Lili’s Bistro on Magnolia, where Chef Patrick Boyd would delight us with fresh, seasonal dishes to share over casual conversation and business. It did not

disappoint! The experience made all the more memorable by the live music of a jazzy pianist, Joey Carter. Lili’s diners enjoy live music every night – but “No Vocals, and Never a Cover”.


As we ordered cocktails, wine and beer, Chef brought us a harvest salad he had created especially for us. This fresh start to the meal offered baby arugula, smoked cremini mushrooms, fennel and leaks, smoked salmon, squash, chives, shaved parmesan, oil and a balsamic reduction. Amazing!

Gorgonzola fries.

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Our appetizer was the award-winning gorgonzola fries: seasoned waffle-cut potato fries topped with gorgonzola cheese crumbles, green onions and fresh cracked pepper. Finger-licking good! A bottle (or two) of The Four Graces Pinot Noir from the Willamette Valley (Oregon) was a fine accompaniment to

The Four Graces Pinot Noir from Willamette Valley (Oregon).

the various main courses we ordered. The herb crusted Ribeye au Poivre was a favorite of the men in the group. We’re in Texas, right? Go big or go home! The meat (ordered to specs) had a rub of pepper, chili and cumin crust and was topped with brandy-peppercorn sauce, with a side of fingerling potatoes and spinach. A boneless pork chop was another popular entrée – filled with bread stuffing,

Hot, handmade doughnuts are dusted with powdered sugar, drizzled with chocolate and vanilla and served with a rich scoop of coffee ice cream. wrapped with maple bacon and drizzled with a cognac-peppercorn sauce. I opted for the fresh fish selection of the day – the salmon. As you can see by the photo, the plates were beautifully garnished with fresh edible Karma orchids. Finally, it was time for dessert! Lili’s signature dish is doughnuts with coffee ice cream. Hot, handmade doughnuts and holes are dusted with powdered sugar, drizzled with chocolate and vanilla and served with a rich scoop of coffee ice cream. Trust me when I tell you, you’ll want to get the full order, not the half! A walk down historic Magnolia Avenue after dinner helps aid digestion and provides a glimpse of historic buildings repurposed into funky-chic shops and bars. It’s worth the trip. • Issue 3 • winter 2017 13


PWH 2017 Annual Meeting Highlights PWH held this year’s annual meeting on Wednesday, October 11, 2017 via webinar. PWH sent out a notice to all members prior to the meeting about pending changes to the By-Laws so that membership could vote on these changes. Voting is now closed and the changes stand. For the most part, these changes remove any unnecessary wording that impose limitations on the organization. The Strategic Oversight Committee announced the unveiling of our website redesign. If you haven’t seen it, go to www. Resources are now even easier to access. While you’re there, be sure to update your PWH Member Profile. And, let Michelle Rydberg know of any promotions or advancements so we can share the good news in our next issue of Connect. The Corporate Partners Committee announced that 2017 has been a stellar year with the addition of five new Corporate Partners, including our first two GPOs! We are so happy to welcome: Vizient, Premier, Graham Fields, Veritiv/ Saalfeld and Diversey as our newest corporate partners. Additionally, one of our Emerald Partners, BBraun, moved up to the Diamond level this year.


The Membership Committee confirmed that we now have 428 PWH members. As it always has been, the membership consists mostly of Distributors and Manufacturers, but now we are starting to see a different landscape. With the addition of Premier and Vizient to our organization, we are set to onboard more members from buying groups. Our next biannual survey will go out in 2018. Please be sure to share your feedback with us to ensure we continue to support your professional development. The Professional Development Committee is gearing up for PWH’s first ever 2-day Leadership Summit in Minneapolis, MN June 11-13, 2018. Registration is already open, so please visit our website for more details. In addition to ensuring the success of the Summit, this committee manages webinars, distance learning certification courses, our PWH online blog, and the Connect newsletter. Be sure to keep us posted on topics you’d like covered. The Regional Connections Committee announced its vision to assist members in developing PWH and industry relationships. Events happen in Jacksonville, Greenville, Tampa, Richmond, Nashville, Charlotte, Pennsylvania, Versailles, Chicago, and Long Island. Contact Heather Davis for guidance on launching an event in your area. The Mentoring Committee encourages all PWH members to take advantage of the PWH Mentoring Program, accessible online through the PWH website. Take a look, set up a profile, and get into a mentorship today. It’s free to all PWH members, but invaluable to your career! If you have any questions or for more details, please email our Executive Director Michelle Rydberg at

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PWH at Streamlining Healthcare Conference 2017 PWH Leadership Forum – What is Your Leadership Style? Karen Triola, with Caliper, led a dynamic discussion on leadership at the Streamlining Healthcare Conference. During the interactive session, Karen helped explore core leadership essentials, different leadership styles, and ways of knowing when and how to adapt your leadership style.

Thank you to Ansell for sponsoring this impactful session.

PWH/HIDA Premier Networking Reception Colleagues and friends ending the evening with drinks and conversation at the PWH/ HIDA Speakeasy Affair. Streamlining Healthcare Conference attendees went back in time at this roaring 20’s themed event.

Thank you to Beckman Coulter and Terumo for sponsoring this magnificent event. • Issue 3 • winter 2017 15


5 Truths Female Leaders Need to Know By Colette Carlson, Aside from gender bias and lack of work-place equality, too often women lose out on better job assignments, raises, recognition and career opportunities, not because of skillset, but because of mindset. Some women still stop themselves from stepping into their true power as a leader because they feel they’re not ready enough, or hold themselves to an impossibly high standard.

2. C ultivate Connections that Count. Create a strategic network that includes those who can hire you or advance your career. Put together your own mini Board of Directors to include a sponsor (someone who advocates on your behalf), a mentor (someone who helps guide your career) and an octopus (someone who seems to know everyone and everyone likes). Rather than put all your eggs in one basket, connect with a diverse group whether geographic, industry, age, gender and ethnicity to maximize your results. 3. Express Your Success. study Myth of the Ideal Worker states, “The women who did more to make their achievements known advanced further, were more satisfied with their careers and had more compensation growth.” It’s not what you know or who you know but also who knows what you know! Remember to show up prepared and keep the bottom line on top of your mind when showcasing your success.

4. Speak Your Truth. Are your thoughts, words and actions in alignment? If not, your lack of authenticity reeks, your Speaker Colette Carlson presented at the first Women’s Leadership Forum credibility tanks and you stop yourself from held by Women In Leadership and Management in Animal Health (WILMAH). getting what you really want. As leaders, 1. A waken Your Awareness. Do you really know how you come you’re not helping anyone if you think one thing and say across to others, especially when you are under pressure to another. Rather than speak your mind, speak your truth which produce? Ask individuals you respect (truth tellers) for the is saying what needs to be said with respect. unvarnished truth. “What behaviors of mine might be getting in the way of us building a strong working relationship?” 5. ASK for What you Need to Succeed. Although women excel Rather than reject or deflect their feedback, reflect. Research at asking on behalf of others, they often are hesitant when they shows women often receive less direct feedback from male benefit directly from their request. Instead, do your homework, supervisors so be certain to ask for additional insight if your build a persuasive case and ask. After all, the answer is always supervisor isn’t forthcoming. After all, you can’t change what “no” if you don’t ask. Either way, you’ll know more about the you won’t acknowledge. situation and individual as a result.


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Getting in the Right Relationship with Food Key Takeaways from Dr. Eileen O’Grady’s Webinar Whether on the road, at a conference, in an airport, or in your office or home kitchen, hectic work and personal schedules can challenge our efforts to eat healthy. During her recent webinar, Dr. Eileen O’Grady walked PWH members through common myths about weight management and presented the emerging science on how to best interrupt disordered eating patterns. Here are webinar highlights to consider in order to turn information into action.

screen time, exercise, your tribe, conversations, uncluttered space and sleep. Set goals for yourself according to these themes and track your progress daily on a calendar.

“ If more information was the answer, we’d all be billionaires with perfect abs.”

Get Curious What is the difference between a food addiction and disordered eating? According to Dr. O’Grady, “A food addiction is a compulsion that is always present; it is an obsession with food and may involve secret eating and feelings of powerless.” In contrast, disordered eating can be described as, “having bad habits, a lack of regulation, or being unaware of satiety and relying on bad science.” If you believe you fall into either of these groups, ask yourself these questions to become more self aware:

Do I: • Have bad habits and eat the wrong foods? • Eat based on bad science? • Eat to soothe my negative feelings? • Have a food addiction*?

Create Bedrock Behaviors To help break from disordered eating patterns, focus on what Dr. O’Grady labels, “bedrock behaviors.” These include focusing not only on food but also on:

An example of a Bedrock Behavior Challenge calendar

– Derek Sivers, Entrepreneur

Go Deeper To get motivated to drive heathy choices, start by asking yourself: • Why is this important to you? And why now? • What is your future if you do not do this? • What has worked in the past? • What is going to get in your way? And once you have started a plan, remember, willpower is a muscle and can get depleted. Do not try and tackle too many goals at once. Focus on those top three most important to you. Another idea? Spend four hours a day resisting desires to flex your willpower muscle. Having a healthy relationship with food can be challenging with all the demands women face today. Understanding where you are, having bedrock behaviors, and treating willpower like a muscle are three ways to move in the right direction. Just remember: it’s about creating a life that doesn’t need escaping from… Eileen O’Grady is certified Nurse Practitioner and Wellness Coach who uses an evidencebased approach with people to reverse or entirely prevent disease. She believes deeply that more attention must be paid to getting us unstuck from lifestyles that do not support wellness. She is an expert on intentional change in humans emphasizing the importance of extreme self-care and how to identify and remedy a life that is out of balance. *If you believe you may have a food addiction, please seek counsel from a therapist or physician. • Issue 3 • winter 2017 17


Industry Advocacy and Excellence on Display at 2017 HIDA Streamlining Healthcare Conference By Linda Rouse O’Neill, Vice President at HIDA HIDA’s Streamlining Healthcare Conference always provides colleagues a great chance to network and get a glimpse of the best innovations and business opportunities our industry has to offer. Judging by the leading medical-surgical products manufacturers and solutions providers taking part in the Innovation Expo, and the more than 90 distributors, group purchasing organizations (GPOs), and regional purchasing coalitions participating in the Reverse Expo, this year was no different. Once again, attendees sold out all of our meeting space across HIDA’s Gold Key Club, Executive Business Exchange, and private suites meetings, conducting more than 1,500 business partner meetings.

Emergency Preparedness

inventory process that determines need, comprehends what the commercial market can support, and identifies gaps is necessary to ensure continuity. This legislation will have a significant impact on HIDA and the SNS’s work to ensure the supply chain can respond to demand spikes for necessary products like personal protective equipment, diagnostic tests, and devices used to administer vital therapies. The U.S. healthcare system is at a crossroads, which creates uncertainty within the healthcare industry. Given all the recent uncertainty, it has never been more important to engage with policymakers and agency leaders in Washington. It’s also one of the reasons why HIDA 2017 Chairman Mike Orscheln and incoming 2018 Chairman Chris Kerski have made the HIDA Political Action Committee and emergency preparedness advocacy, respectively, key defining characteristics of their chairmanships.

The biggest meeting I had circled on my agenda was the Readiness Partner Workshop conducted with HIDA members and government representatives from the Strategic National Stockpile (SNS). Fitting into HIDA’s overall emergency preparedness advocacy strategy, the purpose of the meeting was to continue the ongoing dialogue between the SNS and our industry to discuss various factors relating to public health emergency response. Topics covered included: current and future processes and procedures, Awards to Outstanding Leaders information-sharing capabilities, capacity/ Elsewhere throughout the conference, market availability, and potential supply we had the opportunity to recognize chain vulnerabilities (pre-event planning) Brenda Highley, Beckman Coulter two wonderful contributors to our during emergency events. (left), accepts the Jana Quinn industry, their companies, and fellow This effort is an important one, Inspirational Award from Julee business colleagues. Brenda Highley, especially as the Pandemic and AllPrefer, PWH Chair. Director of Distribution Partnerships, Hazards Preparedness Act (PAHPRA)— Beckman Coulter, was the 2017 recipient of PWH’s Jana Quinn which includes numerous public health programs and federal Inspirational Award, in part for being a great role model to initiatives to improve preparedness—is up for reauthorization in others, as well as an industry pioneer. In addition to her award, 2018. HIDA and its members continue to ask that the PAHPRA Andrea Logan, Vice President of Sales, All Med/TwinMed, Reauthorization direct HHS resources through SNS to create received HIDA’s 2017 John F. Sasen Leadership Award for her a commercial “cushion” of key products for preparedness demonstration of exceptional leadership qualities, commitment, through a private-public partnership. Implementing a product


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and service to our association and the healthcare products distribution industry.

Get Involved in Advocacy We should be proud to celebrate our industry colleagues’ accomplishments and commitment to advancing key patient safety and advocacy issues. But there is always more work to be done. If you’d like to get more involved in HIDA’s advocacy efforts, whether to achieve some your company’s or your professional objectives, please email me at or our team at I look forward to seeing you at HIDA’s 2018 Streamlining Healthcare Conference in Chicago, September 25-27, and hopefully elsewhere before then.

Lisa Dillard, Strategic National Stockpile (left), and Linda Rouse O’Neill, HIDA, facilitate a joint Readiness Partner Workshop with conference attendees to continue the ongoing public-private dialogue around emergency and pandemic response strategies.

2017 Jana Quinn Inspirational Award - Brenda Highley Every year, Professional Women in Healthcare and valleys of both her personal and professional life. Highley celebrates the memory of one of our founders, Jana Quinn, by adapts to pressure, balances the demands of a changing company recognizing an individual in our industry, woman or man, who and industry, and does it all with an amazing smile on her face. inspires us and leads by example. This year the ninth annual Jana Brenda Highley is someone you can count on in a time of Quinn Inspirational Award goes to Director of Distribution Partners need. She is loyal to a fault and a friend to all. She gives selflessly at Beckman Coulter Brenda Highley. to others and charitable causes, and she possesses a radiance Jana Quinn had a passion for the and magnetism that draws others to her. industry we serve, and so does Brenda Her customers describe her as detailHighley, an industry pioneer who has oriented, understanding, and terrific at worked in healthcare for almost 40 years. the art of relationship building. Her boss Highley is a role model. One nominator describes her as a true professional who comments, “she inspires me because she has high integrity, is knowledgeable, is always her true self. She has her own engaging, and fun-loving. style and her own sense of humor. She Highley’s career began with F.D. Titus & reminds us that we can be ourselves and Son decades ago, and in 1996 she joined still be successful.” Beckman Coulter, where she’s held various Jana Quinn faced struggles in life roles. Highley is also a founding member and she faced them head on. This year’s of PWH and has served on the PWH board. recipient has known incredible hardship. She has mentored countless women within She lost a son years ago yet found the PWH and our industry. strength to overcome. She has the ability The Jana Quinn award is about spirit, to roll graciously and optimistically with and we recognize Brenda Highley for her whatever she is dealt, navigating the peaks Congratulations, Brenda Highley. smart, engaging, and free spirit. • Issue 3 • winter 2017 19


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