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behavioral data in the hands of decision-makers, enabling them to better determine the effectiveness and efficiency of space. It also helps a business ensure that its space supports the evolving needs of its employees and business strategy, allowing critical changes to be made when and where changes are needed. Because understanding how workspaces perform has become so important, it is essential for them to be efficient and flexible. An agile workspace will enable more agile employees to work in different places and different ways throughout the day: spaces that accommodate everything from individual heads-down work at a workstation or private enclave to two- to three-person collaboration in a huddle room to small group work sessions or even large allstaff meetings in a conference or training room. Building with flexibility means that interior space can be easily repurposed supporting the changing needs of the business with many if not all the same elements or components. Modular walls, flexible furniture and adaptive technology can be reconfigured, and new developments in technology can be accommodated into the architecture without the waste, mess and downtime of conventional drywall construction.


For most clients, the added benefit of a reduced construction schedule makes this new method of building an engineered environment “first cost” competitive.

The AI factor

What will the future workplace look like? In the short-term, artificial intelligence (AI) will continue to have a major impact, and collaboration tools like touch-screens and integrated audio-video elements will have a strong presence. Today, voice-enabled AI allows users in multiple locations to start or join a meeting simply by uttering a command. Voice-totext transcription then identifies each speaker in the meeting while simultaneously taking notes, allowing participants to focus on what is being said. AI is even being employed to analyze the behavior of meeting participants, which could be used to assess customer reactions or improve sales or negotiation techniques. In the not-too-distant future, video conferences will add the capability of sharing, manipulating, and even interacting with 3-D holograms in real time, incorporating even more virtual technology into physical spaces. This will allow users not simply to see a virtual


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