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TIRE ADVANTAGE PROGRAM WE’RE IN THE TIRE BUSINESS! DO YOU KNOW YOUR TIRES?

HERE ARE A FEW TIPS ON HOW YOU CAN MAINTAIN TOP PERFORMANCE OF YOUR TIRES FOR BETTER TIRE LIFE. • Inspect tires for condition

• Measure tread depth, when necessary • Check wheel alignment

• Check tire pressures

• Rotate tires (every 5,000 miles)

For your safety and piece of mind let us perform these very necessary on-going services for you.

We Know Tires! We are trained to inspect them and perform all necessary maintenance to assure you get maximum tire life. We perform this inspection service free of charge as part of our Multi Point Inspection service during all service or maintenance visits to O’Steen Volvo.

We beat or exceed all quoted tire prices!!

(see your Service Advisor for details)

Please refer to your owner’s manual for any Scheduled Service content variations due to make, year, model, your driving habits - Manufacturer defined severe driving conditions can prevail & are used in this menu - Extra charges could apply for, but not limited to, trucks, synthetic oils & manufacturer oil specification changes - Prices may vary by model line & year - Prices do not include applicable environmental charges, shop supplies & sales tax - Prices subject to change without notice.

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VOLVO MULTI-POINT INSPECTION CHECK MULTI-POINT-INSPECTION

A Multi-Point-Inspection, performed on your vehicle during each service outlined, includes: √ Interior - Exterior Checks: • • • • • • • • •

All lights - horn window washer spray windshield condition upholstery - mats - glass Tire condition, pressure Brake pad/lining wear parking brake adjustment fuel tank cap in-cabin air filter

(if equipped)

• clutch operation (if equipped)

√ Under vehicle Checks:

• Shocks - suspension • Steering system • Exhaust system

• engine - fuel leaks

• brake lines - cables • Drive system

• transmission - differential transfer case leakage

(as equipped)

WHICH

MAINTENANCE PLAN WHICH MAINTENANCE PLAN IS BEST FOR YOU?

Depending on your driving habits and local conditions, you should follow one of the Maintenance plans ex-

plained below. Which ever plan you choose, you will be

rewarded with significant savings when performed at O’Steen Volvo.

WHAT IS “BASIC” MAINTENANCE?

Basic maintenance is the manufactures minimum requirement for this local. But manufacturer recom-

mended maintenance varies by model and year of

production. And, as vehicles age, their maintenance

is suggested.

WHAT IS “PREMIER” MAINTENANCE?

Premier Maintenance is a suggested alternative to the

basic required maintenance schedules and when your

vehicle is primarily operated under any one or more of the following conditions:

• Repeated short trips of less than 5 miles, in normal temperatures,

• Inspect half shaft boots • Fuel system

• Driving in dusty conditions or rough, muddy or

• Battery

• Towing a trailer or using a camper or car-top

√ Under hood Checks: condition

• Fluid levels • engine air filter

• drive belts

• engine

cooling system

SERVICE MAINTENANCE & PRICING GUIDE

needs can expand. Therefore, our Premier Maintenance

• Stop-and-go traffic in hot weather or low

(if equipped)

O’STEENVOLVO

speed driving for long distances, salt-spread roads, carrier.

With our Premier Maintenance you’ll not only fulfill

those basic requirements, but you’ll also get the peace of mind that comes with knowing your Volvo is being

maintained at the highest level. It’s for owners who

recognize that their Volvo is an important investment,

and who want to optimize the performance, reliability,

safety and resale value of their Volvo. BG services with lifetime protection, are included in this plan. See your

Service Advisor for complete details.

© Copyright 03/09 Automotive Service Marketing Systems 1-904-940-0006

1.904.396.5486 2525 Phillips Highway

Jacksonville Florida 32207 www.osteenvolvo.com


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WHY US? SATISFACTION:

We are responsible for your comsurrounding every service visit. If at any time you feel dissatisfied with our performance please speak to service management immediately!

plete satisfaction

SUBSTITUTE TRANSPORTATION:

Shuttle service & Rental cars available.

EXTENDED HOURS: Open Saturdays.

WHILE-YOU-WAIT SERVICE:

Sometimes it’s more convenient to just wait while we service your car. We’ll make every effort to expedite your needed services.

APPOINTMENTS:

Get service when it fits your schedule!

SERVICE REMINDERS:

We’ll let you know when your next service is due.

QUALITY:

Fix it right, the first time, on time ..... our goal.

OUR GUARANTEE:

Our repair work is guaranteed parts and labor for a full year, unlimited miles, which ever comes first. Your protection - we stand behind our work.

BG Protection Plan

ADDITIONAL BG PRODUCT SERVICES

INDIVIDUAL PERIODIC SERVICES

Fuel Induction System Service ........... $149.95

Full Synthetic Oil Upgrade with any oil change service .... ADD $ 36.00

To qualify:

Using specialized equipment & BG Prod, our technicians will quickly and effectively clean fuel injectors, intake manifold, ports, intake valves and combustion chamber, and clean and adjust the throttle body. This service will restore lost power and performance and will reduce harmful exhaust emissions.

BG Protection Plan covers only components serviced by BG Products.

Flush cooling system, pressure test, check hoses, cap and check connection. Install Cooling System Corrosion Control Kit.

Follow BG shop-recommended service intervals to protect your vehicle for its lifetime. Initial service(s) must begin within 36,000 miles to receive 100% coverage. If your vehicle has between 36,001 and 75,000 miles on the odometer, you receive 50% coverage. Ask your Service Advisor for complete details.

To maintain protection:

Service interval: 30,000 miles Engine service interval: 5,000 miles (for vehicles up to 9,500 pounds GVW)

Lifetime protection for your vehicle! • Engine & Fuel: up to $4,000 per • Engine: up to $4,000 per • Drive Line: up to $4,000 per • Brake System: up to $4,000 per • Power Steering: up to $4,000 per • Cooling System: up to $4,000 per • Transmission: up to $2,000 per

service interval! service interval! service interval! service interval! service interval! service interval! service interval!

BG On the Road

24-Hour Roadside Assistance

Up to $75 per occurrence - 4 months or 5,000 miles

Services Provided: • • • • •

Towing Assistance Jump start assistance Tire change assistance Lock-out service assistance Fuel and fluid delivery

(cost of gas, other fluids or key replacement not included)

You do not have to pay the service provider! Available anywhere in U.S., Canada, or Puerto Rico.

Cooling System Fluid Exchange .......... $139.95

Power Steering Fluid Exchange .......... $ 99.95

Out technicians use a power cleaner to dissolve gum and varnish in your car’s power steering unit. Next we will flush old, worn-out, contamination fluid and install fresh new fluid fortified with special antioxidant and anti-wear ingredients to prevent expensive mechanical failure.

Brake System Fluid Exchange ........... $129.95 When service is required, our technicians, utilizing state-of-the-art equipment, will quickly and effectively flush all oxidized and corrosive fluid from the entire brake system.

Automatic Transmission Fluid Exchange ............................... $249.95

Using the latest state-of-the-art technology, we will install a safe and effective cleaner to suspend harmful varnish and sludge from the transmission valve body, torque converter, and lines. Install new hightech fluid with Conditioner.

Drive Line Service ......................... $ __.__ The BG Drive Line Service guarantees the smooth, quiet operation of axles, transfer cases and gears for front, rear and all wheel drive vehicles

Headlamp Restoration ........... $ __.__

Clean, buff to like new condition and apply UV protective coating to outside of lenses.

Climate Control Ventilation Service ...........

FROM

$ 59.95

Climate control ventilation service using an EPA registered and USDA accepted product to kill mold and fungi on contact.

4 Wheel Alignment ..................... $ 79.95 Replace Cabin/Pollin Air Filter ..... $ 84.95 Replace Fuel Filter ................... $ 99.95 Headlight Alignment ................ $ 34.95 4 Wheel Tire Rotation ............. $ 19.95 4 Wheel Rotate & Balance ........ $ 39.95 Wiper Blade Replacement ..... $ 44.95 Air Conditioning System Inspection ............... $ 109.95 Headlight Restoration ........... $ __.__

Basic Vehicle Detail Service .. $ 89.95 • • • • •

Hand wash Hand wax Clean wheels Dress tires Vacuum interior

Premier Vehicle Detail .......... $ 149.95 • • • •

Basic detail Shampoo carpets/floor mats Clean seats and door panels Clean all glass and door jams


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30,000 MILE

60,000 MILE

AT 25 - 50 - 75 - 100 - 125 - 150 AND 175,000 MILES , ETC.

AT 30 - 90 AND 150,000 MILES , ETC.

AT 60 - 120 - AND 180,000 MILES , ETC.

Suggested services @ additional charge • Install SYNTHETIC engine oil

$ ___.__

most models

• Replace engine oil & filter • Perform Volvo multi-point vehicle inspection - written copy supplied • Replace cabin/pollen filter • Replace engine air filter • Rotate & balance 4 tires, check/adjust tire pressure, inspect brake pads • 4 wheel alignment • Service battery terminals • Replace wiper blades/inserts • Perform BG coolant exchange • Perform BG transmission exchange • Install BG CF5 fuel conditioner & BG MOA oil conditioner • Complimentary roadside assistance for 120 days

Suggested services @ additional charge • Install SYNTHETIC engine oil

$ ___.__

most models

Suggested services @ additional charge • Install SYNTHETIC engine oil • Replace spark plugs • Replace auxiliary drive belts • Replace fuel filter • Inspect timing belt

Suggested services @ additional charge • Install SYNTHETIC engine oil • Replace spark plugs • Replace auxiliary drive belts • Replace fuel filter • Inspect timing belt

$ ___.__

most models

90,000 Miles

15,000 Miles

100,000 Miles

25,000 Miles

110,000 Miles

35,000 Miles

120,000 Miles

45,000 Miles

130,000 Miles

20,000 Miles

30,000 Miles

most models

• Replace engine oil & filter • Perform Volvo multi-point vehicle inspection - written copy supplied • Replace cabin/pollen & engine air filters • Rotate 4 tires, ck pressure, inspect brakes • 4 wheel alignment • Service battery terminals • Replace wiper blades/inserts • Perform BG coolant exchange • Perform BG transmission exchange • Install BG CF5 fuel conditioner & BG MOA oil conditioner • Complimentary roadside assistance for 120 days

5,000 Miles

10,000 Miles

BASIC

BASIC

• Replace engine oil & filter • Inspect/top off all under hood fluids • Perform Volvo multi-point vehicle inspection - written copy supplied • Replace cabin/pollen & engine air filters • Rotate 4 tires, ck pressure, inspect brakes

$ ___.__

most models

PREMIER

$ ___.__

most models

• Replace engine oil & filter • Perform Volvo multi-point vehicle inspection - written copy supplied • Rotate 4 tires, check/adjust tire pressure, inspect brake pads • Perform BG brake fluid exchange • Install BG CF5 fuel conditioner & BG MOA oil conditioner • Complimentary roadside assistance for 120 days

• Replace engine oil & filter • Inspect/top off all under hood fluids • Perform Volvo multi-point vehicle inspection - written copy supplied • Replace cabin/pollen filter • Replace engine air filter • Rotate 4 tires, check/adjust tire pressure, inspect brake pads Suggested services @ additional charge • Install SYNTHETIC engine oil

PREMIER

$ ___.__

BASIC

Suggested services @ additional charge • Rotate tires • Install SYNTHETIC engine oil

(MOST VEHICLES)

(MOST VEHICLES)

• Replace engine oil & filter • Inspect/top off all under hood fluids • Perform Volvo multi-point vehicle inspection - written copy supplied • Replace brake fluid

JUST MATCH COLORS TO DEFINE NEEDED SERVICE

SERVICE

SERVICE

(MOST VEHICLES)

BASIC

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25,000 MILE SERVICE

PREMIER

5/21/09

40,000 Miles

50,000 Miles

PREMIER

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95,000 Miles

105,000 Miles

115,000 Miles

125,000 Miles

135,000 Miles

55,000 Miles

140,000 Miles

65,000 Miles

150,000 Miles

60,000 Miles

70,000 Miles

75,000 Miles

80,000 Miles

85,000 Miles

145,000 Miles

155,000 Miles

160,000 Miles

165,000 Miles

170,000 Miles

© Copyright 03/09 Automotive Service Marketing Systems 1-904-940-0006


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5,000 MILE

10,000 MILE

15,000 MILE

20,000 MILE

AT 5,000 MILES AND EVERY 5,000 MILES THEREAFTER

AT 10,000 MILES AND EVERY 10,000 MILES THEREAFTER

AT 15,000 MILES AND EVERY 15,000 MILES THEREAFTER

AT 20 - 40 - 60 - 80 - 100 - 120 AND 140,000 MILES , ETC.

$ __.__

Suggested services @ additional charge • Rotate tires • Install SYNTHETIC engine oil

$ __.__

PREMIER

PREMIER most models

$ ___.__

most models

Suggested services @ additional charge • Install SYNTHETIC engine oil

$ __.__

most models

• Replace engine oil & filter • Inspect/top off all under hood fluids • Perform Volvo multi-point vehicle inspection - written copy supplied • Replace cabin/pollen filter • Rotate 4 tires, check/adjust tire pressure, inspect brake pads

(MOST VEHICLES)

• Replace engine oil & filter • Inspect/top off all under hood fluids • Perform Volvo multi-point vehicle inspection - written copy supplied

Suggested services @ additional charge • Install SYNTHETIC engine oil

• Replace engine oil & filter • Perform Volvo multi-point vehicle inspection - written copy supplied • Rotate 4 tires, check/adjust tire pressure, inspect brake pads • Install BG CF5 fuel conditioner & BG MOA oil conditioner • Complimentary roadside assistance for 120 days

• Replace engine oil & filter • Perform Volvo multi-point vehicle inspection - written copy supplied • Rotate 4 tires, check/adjust tire pressure, inspect brake pads • Install BG CF5 fuel conditioner & BG MOA oil conditioner • Complimentary roadside assistance for 120 days

$ __.__

BASIC

BASIC

• Replace engine oil & filter • Inspect/top off all under hood fluids • Perform Volvo multi-point vehicle inspection - written copy supplied

most models

Suggested services @ additional charge • Install SYNTHETIC engine oil

(MOST VEHICLES)

(MOST VEHICLES)

• Replace engine oil & filter • Inspect/top off all under hood fluids • Perform Volvo multi-point vehicle inspection - written copy supplied

SERVICE

BASIC

(MOST VEHICLES)

Suggested services @ additional charge • Rotate tires • Install SYNTHETIC engine oil

SERVICE

SERVICE

• Replace engine oil & filter • Perform Volvo multi-point vehicle inspection - written copy supplied • Replace cabin/pollen filter • Rotate 4 tires, check/adjust tire pressure, inspect brake pads • Service battery terminals • Replace wiper blades/inserts • Install BG CF5 fuel conditioner & BG MOA oil conditioner • Complimentary roadside assistance for 120 days

Suggested services @ additional charge • Install SYNTHETIC engine oil

$ ___.__

most models

Suggested services @ additional charge • Rotate tires • Install SYNTHETIC engine oil

$ ___.__

most models

PREMIER

SERVICE

most models

• Replace engine oil & filter • Perform Volvo multi-point vehicle inspection - written copy supplied • Rotate 4 tires, check/adjust tire pressure, inspect brake pads • Perform BG power steering fluid exchange • Install BG CF5 fuel conditioner & BG MOA oil conditioner • Complimentary roadside assistance for 120 days

Suggested services @ additional charge • Install SYNTHETIC engine oil

$ ___.__

BASIC

5/21/09

most models

PREMIER

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OSTEEN VOLVO SERVICE MENU - 5/09