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The Laird Family February 11, 2019 Via Hand Delivery Ms. Cheryl Miller, Administrative Clerk District Court for Cecil County 170 East Main Street Elkton, Maryland 21921-5943 Re:

Judiciary Clerk – Cecil County - JobID 4429

Dear Ms. Miller: It is with great pleasure that I submit myself for consideration in the above-referenced role with the District Court for Cecil County. I am fully confident that you will find me to be the type of employee that is valued, and I look forward to having the opportunity to earn a place with your team. Besides being certain that my past experiences and training make me a strong fit for the position, I am attracted to this opening because it is an opportunity for me to grow as an individual. As you know, I have been serving in the role of Contractual Secretary III with the Cecil County Office of the Public Defender since mid-August. I have been pleased with this position, enjoy my colleagues, and have no issues with my supervisors. While the opportunity for a higher rate of pay and a shift from contract to non-exempt status motivated my decision to apply, I am driven far more by the work itself and my ability to serve my team and our customers. Not only do I believe that my skills and experience are an outstanding fit for your team; I believe that you will be better able to utilize the entirety of my abilities. I thank you for your time today and look forward to hearing from you shortly. If you have any questions, please do not hesitate to contact me via cellphone at 443-350-2877 or via e-mail at boblaird13@verizon.net. Respectfully yours,

Robert William “Bob” Laird :rwl Attachments 24 Windmill Court • Elkton, Maryland 21921 • 443-350-2877 • boblaird13@verizon.net “Greater love has no one than this, that he lay down his life for his friends.” - John 15:13 (NIV)


Performance Review Mid-Cycle Performance Review Thomas E.L. Klenk – Supervising Attorney Performance Rating: “OUTSTANDING”

ROBERT WILLIAM LAIRD 443.350.2877 | boblaird13@verizon.net | www.linkedin.com/in/boblaird13


ROBERT WILLIAM LAIRD 443.350.2877 | boblaird13@verizon.net | www.linkedin.com/in/boblaird13

PROFILE • • •

Methodically organized with superior triage capabilities. Always looking ahead to maximize productivity and minimize complications. Award-winning customer satisfaction based upon interaction with great varieties of people in a manner that is both professional and personable. Service to the community through the public schools, music, and faith-based organizations.

EDUCATION and CERTIFICATION Associate of Arts in General Studies Cecil College • President’s List

2013 North East, Maryland

Cecil Leadership Institute Cecil College and Cecil County Chamber of Commerce & O.E.D. Notary Public State of Delaware First Aid CPR AED American Heart Association

2013 Cecil County, Maryland New Castle County, Delaware Perry Point, Maryland

Keyboarding & Data Entry 91 w.p.m./10913 k.p.h.

Via online resource

COMMUNITY SERVICE Cecil County Board of Elections Member Kappa Kappa Psi Life Member

2015-Present Gubernatorial Appointment 1988-Present Honorary Service Fraternity for College Bands

EXPERIENCE Contractual Secretary III Office of the Public Defender - Cecil • • • •

Provide secretarial support to the legal team. Input data into ProLaw matter maintenance software via keyboard. Frequent problem solving and multitasking to maintain proper workflow. Heavy client contact via telephone and in-person.

Sole Proprietor CecilTixx.com – Real Life Products • • •

August 2018-Present Elkton, Maryland

October 1984-Present Elkton, Maryland

Present music concerts and comedy events throughout Cecil County, Maryland in coordination with local public venues, churches, schools, and faith-based organizations. Perform as an Emcee/Disc Jockey for weddings, parties, and school-related events. Coordinate and – where relevant – design all aspects from creation to completion.


Administrative Assistant Chesapeake City United Methodist Charge • • • • •

Maintain full administration and maintenance of charge staff, congregation (~250), office, financial scenarios, and three church-owned structures. Distribute incoming/outgoing correspondence including review for accuracy of information, format, punctuation, and proper grammar. Process payroll and tax expenditures (QuickBooks), calendar appointments for adviser and teams, ordering of charge- and office-related supplies (Cokesbury, E.J. Sprague) perform data entry into spreadsheets and graphs, and generate reports. Social media maintenance including, but not limited to, Facebook and charge websites. Graphic design/publishing – frequently from “scratch” – relating to charge activities/needs.

Legal Administrative Assistant Morris James, LLP • • •

• •

February 2008-August 2009 Havre de Grace, Maryland

Serve the executive director of a private, nonprofit board that oversees, coordinates, or plans workforce development programs and services for businesses and individuals in Cecil and Harford Counties Prepare all Excel and PowerPoint presentations for the Executive Director/program. Function as the coordinator for the network’s job fair program

Legal Administrative Assistant Young Conaway Stargatt & Taylor, LLP •

August 2009-December 2010 Wilmington, Delaware

Work for two partners in the Bankruptcy and Restructuring Section of a regional law firm Distribute incoming/outgoing correspondence including review for accuracy of information, format, punctuation, and proper grammar. Perform data entry into spreadsheets and graphs including generating reports and preparing expenditure estimate reports.

Administrative Assistant and Job Fair Coordinator Susquehanna Workforce Network, Inc. •

March 2013-April 2015 Chesapeake City, Maryland

July 2000-February 2008 Wilmington, Delaware

Aid one senior attorney, two associate attorneys, and a retired managing partner in the Bankruptcy and Restructuring Department of a national law firm.


Board of Elections Cecil County Appointed by Governor Larry Hogan

ROBERT WILLIAM LAIRD 443.350.2877 | boblaird13@verizon.net | www.linkedin.com/in/boblaird13


Cecil College

Associate of Arts – General Studies

ROBERT WILLIAM LAIRD 443.350.2877 | boblaird13@verizon.net | www.linkedin.com/in/boblaird13


Cecil Leadership Institute Class of 2013

ROBERT WILLIAM LAIRD 443.350.2877 | boblaird13@verizon.net | www.linkedin.com/in/boblaird13


Kappa Kappa Psi Honorary Service Fraternity for College Bandmembers Life Member

ROBERT WILLIAM LAIRD 443.350.2877 | boblaird13@verizon.net | www.linkedin.com/in/boblaird13


Quakertown Community Senior High School Diploma

ROBERT WILLIAM LAIRD 443.350.2877 | boblaird13@verizon.net | www.linkedin.com/in/boblaird13


Of Note ROBERT WILLIAM LAIRD 443.350.2877 | boblaird13@verizon.net | www.linkedin.com/in/boblaird13


Fred Pryor OnSite Fred Pryor OnSite Fred Pryor OnSite Fred Pryor OnSite Fred Pryor OnSite Fred Pryor OnSite United Methodist Church: Pen-Del

Ford Motor Company New Car Sales CY1993 Philadelphia Region Ranked #6

Dealing with Difficult People

How to Deliver Exceptional Customer Service

MS Excel Beyond the Basics

Mistake-Free Grammar and Proofreading

The Exceptional Receptionist

MS Word Master Course

Lay Speaker I

Award: 5-Star Customer Satisfaction

Winter 2001

05/17/2006

01/08/2007

03/01/2009

08/20/2009

10/07/2009

05/03/2010

03/05/2018

Harford Community College

Workplace Communications

03/05/2018

Start Date

Harford Community College

Facilitator

Accountability

Course Title


Dawn Branch Dawn Branch President, Board of Education Owner, Dawn's Vacations Cecil County Public Schools Former President, Board of Education 201 Street CecilBooth County Public Schools Elkton, MD 21921 438 Goosemar Road Rising Sun, MD 21911 To Whom It May Concern, It’s my absolute pleasure to recommend Mr. Bob Laird for this position. I have known Mr. Laird for more than six years. During that time, I have found him to be honest, reliable, dependable, and incredibly hard-working. He would be a valuable asset to your team. Mr. Laird has very impressive skills for this position. His experience as a Cecil County Elections Board Member has given him experience and expertise on the policies and regulations. He is very knowledgeable in computer operations including data entry and has excellent customer service skills. Mr. Laird has undeniable talent as both a team player and working independently. He has the unique ability to foster positive discussions with his coworkers. Without a doubt, I confidently recommend Mr. Bob Laird to join your team. As a dedicated and knowledgeable employee and an all-around great person, I know that he will be a beneficial addition to your organization. Please feel free to contact me directly on my cell phone at 410-688-2592 or via e-mailat atdbranch@ccps.org dawnsvacations@hotmail.com like Mr. to discuss by email should you should like to you discuss Laird’sMr. Laird's qualifications and experience further. I’d be happy to expand on my recommendation.

Sincerely, Dawn Branch Dawn Branch


Patricia Rau Shores 214 Tralee Drive Middletown, Delaware 19709 I write today in support of your candidate, Robert William Laird. I have known Bob since March of 2013 when he came on staff at Chesapeake City United Methodist Charge. He is a pleasant and passionate gentleman who brings an excellent set of skills to our office. In my dealings with Bob, I have found him to a strong communicator. He is always clear and concise with his interactions and intentional in his actions. In addition, Bob has demonstrated a superior ability to establish structure in our environment. This was particularly evident upon his arrival as he followed a longtime assistant who – despite being gifted in other areas – was not strong in the organizational sense. To accomplish these operational goals, Bob utilizes his expert-level talents in the full suite of Microsoft products as well as QuickBooks and a full complement of webbased databases and web creation options. Perhaps most important of all, however, is this: “Bob is Bob”. He simply understands how to communicate under all circumstances. Having a good day? Bob will rejoice with you. Having a bad day? When appropriate, Bob will help you through it. Need to be left alone (while still getting the work done)? Bob has you covered. He, also, knows that there is a time to be social and a time to work – never the twain shall meet. Therefore, it is with great pleasure and without hesitation that I recommend Bob to you. If you have any further questions, please do not hesitate to contact me at 302-437-4611. Respectfully yours, /s/ Patricia Rau Shores


Bruce A. England 27 Cynthia Court • Elkton, Maryland 21921 (443) 553-1750 • england55@verizon.net

I correspond today in recommendation of Robert W. “Bob” Laird as a candidate for employment with your firm. Bob worked directly for me at Susquehanna Workforce Network, Inc. as Executive Assistant and Job Fair Coordinator. In this dual role, Bob interacted not only with my main office staff and those at three satellite locations but, also, with critical partners, board members and public officials. He showed an exceptional concern for quality work, initiative to move outside the box to achieve a goal and an incomparable ability to communicate. He was a critical member of my team, a problem solver anticipating both our in-house and offsite needs, and someone who was frequently trusted with confidential information. From his Executive Assistant’s chair, Bob showcased exceptional skill, knowledge and capability utilizing Microsoft Office platform software and maintaining/programming our HTMLwritten website. Further, he managed our four offices and had the added responsibility of coordinating our annual banquet. As Job Fair Coordinator, Bob worked with venues and media outlets to produce high-quality events that allowed individuals to seek employment from local employers. His last event was the U.S. Army’s Base Realignment and Closure (B.R.A.C.) Job Fair held at Harford Community College. Over 3,000 applicants attended. I anticipate that Bob will be a tremendous asset to your team and has my highest recommendation. If you have any further questions with regard to his background or qualifications, please do not hesitate to call me. Sincerely, /s/ Bruce A. England


Real Life Products, Inc.

Bob Laird • 24 Windmill Court, Elkton, Maryland 21921 • 443-350-2877 • reallifeproductsinc@gmail.com www.reallifeproductsinc.com

“I have found [Bob] to be honest, reliable, dependable, and incredibly hard-working. He would be a valuable asset to your team…has excellent customer service skills…has the unique ability to foster positive discussions…an all-around great person.” Dawn K. Branch - Owner: Dawn’s Vacations President: Cecil County Board of Education (District 5 – North East - 2010-2018) “[Bob shows] an exceptional concern for quality work, initiative to move outside the box to achieve a goal and an incomparable ability to communicate…a critical member of my team, a problem solver anticipating both our in-house and offsite needs, and someone who was frequently trusted with confidential information…managed our four offices and had the added responsibility of coordinating our annual banquet. He worked with venues and media outlets to produce high-quality events, [including the] U.S. Army’s Base Realignment and Closure (B.R.A.C.) Job Fair held at Cal Ripken, Jr. Stadium – with over 1,000 applicants in attendance.” Bruce A. England - Executive Director – Susquehanna Workforce Network, Inc. “I’ve always been impressed with [Bob’s] openness in dealing with real issues and respecting other opinions - but never being afraid to state the facts, or another perspective on more controversial issues.” Tari P. Moore Owner/Executive Director: Huntington Learning Center of California, MD President: Moore Strategies County Executive: Cecil County (2012-2016) County Commissioner: Cecil County (2010-2012) Executive Director: Cecil County Chamber of Commerce (2006-2008)

Lawrence Joseph Hogan, Jr. Governor: State of Maryland Cecil County Board of Elections: 2015-2019 – Gubernatorial Appointment


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