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During this situation I was griping to a client/friend and she imparted some sage advice to me that I will never forget. She said “You can’t want something more for someone than they want it for themselves.� It helped me put things into perspective and cut loose any ill-will I could have developed toward this other tech, and to this day I try to keep myself from getting emotionally bound up in decisions other people make that are totally out of my control anyway.
Jill Wright Jill’s A Place for Nails, Bowling Green, Ky.
STRICTLY BUSINESS I have been a salon owner for almost two years now, and I have learned quickly that you cannot be friends with renters — only friendly. They can take advantage of that friendship. During altercation resolutions, one or the other will feel you are going to take their side. Then hard feelings happen and more conflicts can arise from that. You can never make every type of personality happy.
Alison Sanders Byford Lavish Lashes, Tulsa, Okla.
FOOLS RUSH IN My biggest learning experience came from ordering products without researching them properly.
Julie Pecanty Perry JuJu Does Nails, Brookhaven, Miss.
OH MY ACHING BACK I’ve been in this business for 22 years and my biggest mistake was NOT listening to my body — specifically the lower back.
LaSharn Newbill My enHANDSments by LaSharn, Bolingbrook, Ill. & Elkridge, Md.
THE FIX IS IN Eight years ago I was a struggling nail tech fresh out of school and I told my clients I would fix breaks for free. It has helped me to be able to do a repair quickly but I find clients take advantage of the fact that it’s free.
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Regina Hoffman Contreras Premier Nails, Fremont, Ohio
BEING TAKEN ADVANTAGE OF My biggest mistake has been making exceptions for people, i.e. price breaks, not enforcing policies, and being too lenient. When you give some people an inch, they can sometimes take a foot. This is my business and in order for you to respect it I have to respect it.
Shawn A. Wilkins Chicago, Ill.
FINDING YOUR SPECIALTY One mistake Iâ&#x20AC;&#x2122;ve learned from is that as nail techs we donâ&#x20AC;&#x2122;t have to offer every kind of nail service. We usually start out as nail techs wanting to do and offer every nail service. Big mistake. Hone in on a specialty and you build a stronger clientele.
Lynn Nicolai Manicures to You, Naperville, Ill.
www.nailsmag.com/fifi/13262
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NAILS MAGAZINE
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MARCH 2012
1/23/12 11:16 AM