A BOBIT PUBLICATION : MAY/ JUNE 2011
MANAGING 10-50 COMPANY VEHICLES : WWW.BUSINESSFLEET.COM
VINCENTRIC NAMES 2011- MY
POWER A SM SMALL MALL LF FLEET LE EET
ROUTE WARRIOR SERVICE FLEETS ADOPT NEW RULES, NEW TOOLS TO SAVE FUEL
FOOD TRUCKS ULTIMATE UPFITS OR REPAIR NIGHTMARES?
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HIGHER QUALITY. At Ford Fleet, we believe higher quality is in the details. When your employees are in our vehicles, you can be conﬁdent we’ve left no stone unturned to ensure those vehicles are reliable, durable and sustainable. We’re committed to continuous improvement and dedicate ourselves every day to creating cars and trucks that are greener, safer and smarter. When it comes to quality, hard work and higher standards are all we know. Because our ﬂeet is your ﬂeet. Ford Fleet. Get More.
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DEPARTMENTS 4 Exhaust How will high gas prices affect residual values?
6 Road Signs ■ Survey: U.S. Drivers
Accessing Internet on the Road ■ Cost of Ownership on the Rise ■ EIA Projects $3.86 Average Summer Gas
24 Executive Showroom ■ 2012 Chevrolet
VOL. 12, NO. 3
10 Routing Revolution Three service fleets are responding to high fuel costs by using available technology to route drivers and rethinking the old rules of sales and service calls.
12 Mobile Mavericks From step vans and Airstream trailers to elaborate upfits, long OTDs and severe-duty maintenance, BF dives fleet first into the food truck revolution.
18 Propane-Powered and Profitable Austin Gutter King is realizing reduced fuel and maintenance costs after converting four vehicles to run on propane.
22 Best Fleet Value in America Toyota and General Motors shine in Vincentric’s sixth annual fleet awards.
Sonic ■ 2011 Toyota Sienna ■ 2011 Chrysler 300
30 Toolbox 32 Selector Index 38 WEX Index 40 Revving Up
How can SmartWay vehicles green your fleet?
ON THE COVER Jeff Dudan, president and CEO of AdvantaClean, believes that fuel-efficient cargo vehicles such as the Mercedes-Benz Sprinter are key to reducing long-term fuel spend companywide, while new routing strategies are having an immediate impact. See Page 10
ON THE WEB For weekly updates, visit www.businessfleet.com
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Learn more about Sears Fleet Maintenance Call 1-877-NOW-AUTO or visit SEARSAUTOCOMMERCIAL.COM
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HOW WILL HIGH GAS PRICES AFFECT RESIDUAL VALUES? Auto industry veteran and Ruggles Report author David Ruggles weighs in on the future of residual values in the face of high fuel prices and short used-car supply.
gainst a mixed backdrop of economic news and general economic uncertainty, there is much more demand than available preowned inventory, which is driving wholesale prices ever higher. The tremendous shortfall in pre-owned inventory supply will take years to balance out as demand increases in line with economic recovery. In talking to experts from auction houses and price guides, the consensus is that the shortage will be with us for at least five years. Residuals are expected to stay quite strong. Both Rene Abdalah of Residual Value Insurance Group and Eric Ibara, director of residual value consulting at Kelley Blue Book, are convinced that, as long as fuel prices increase gradually, American consumers will adapt without drastic shortterm consequences. Consumers will tend to buy the largest vehicles they can afford. Other than “early adopters,” most consumers will only pay a technology premium for an electric or hybrid drivetrain if the govern4
ment pays it for them through tax credits or other subsidies. When fuel prices suddenly spike, as they did in 2008, fuel economy becomes the consumer’s primary motivator. However, experience shows this is a short-term circumstance. As we have seen repeatedly, and as recently as the price spikes in 2008, high fuel prices are followed by oil gluts. Extreme fuel price then declines as oil producers rush oil to market to capitalize on the high market prices, creating oversupply. In 2008, the cycle began in April when the price threshold broke $4 per gallon. By the time January 2009 arrived, a gallon of regular was $1.90. So while there may be some price spikes along the way, Ibara and Abdalah expect the overall fuel price trend will be gradual. As a consequence, manufacturers will have to deal with substantial Corporate Average Fuel Economy (CAFE) fines if consumers do not naturally purchase a product mix that lends itself to the auto manufacturers’ CAFE objectives. In the past we have seen manufacturers prefer to pay significant consumer incentives to move vehicles they need to move to avoid the CAFE fines. With CAFE requirements at
extremely high levels, it is logical to expect the focus of OEM incentives to be on fuel-efficient vehicles. The CAFE standard for 2016 for cars is 39 mpg and 30 mpg for trucks. This will drive down the values of like make/model preowned vehicles. At the same time, manufacturers can be expected to raise the price of larger, less fuel-efficient vehicles and reduce incentives to try to make more gross profit per unit, while somewhat depressing volume to enhance their CAFE calculation. As a consequence, Kelley Blue Book and RVI Group residual projections are higher than ALG’s projections for “heavies” and lower for smaller, fuel-efficient vehicles. If a cataclysmic event takes place and the price of oil reaches $200-plus per barrel, and stays there, all bets are off anyway. Lenders, fleet operators and private capital leasing companies will have to make their own overall residual setting decisions and come to their own conclusion about each size and fuel economy segment. However, there is no doubt that overall residual values will stay historically strong in the years to come as demand for pre-owned vehicles overwhelms the available supply.
Publisher Edward J. Bobit Group Publisher Sherb Brown Executive Editor Chris Brown 310-533-2499 firstname.lastname@example.org Managing Editor/ Art Director Tariq Kamal 310-533-2470 email@example.com Editorial Consultant Howard Rauch Production Director Kelly Bracken eMedia and Print Production Manager Brian Peach 310-533-2548 Great Lakes Sales Manager Robert Brown, Jr. 248-601-2005 firstname.lastname@example.org Sales Manager Eric Bearly 310-533-2579 email@example.com Sales & Marketing Coordinator Tracey Tremblay Business and Editorial Office Bobit Business Media 3520 Challenger St. Torrance, CA 90503 Phone: 310-533-2400 Fax: 310-533-2503 E-mail: info@ businessfleet.com Subscription Inquiries 888-239-2455 BobitPubs@Halldata.com
Chairman Edward J. Bobit President & CEO Ty F. Bobit Chief Financial Officer Richard E. Johnson Printed in U.S.A.
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PHOTO ©ISTOCKPHOTO.COM / VLADACANON
he American Council for an Energy-Efficient Economy (ACEEE) has released its 14th annual environmental ratings for the model year. The Honda Civic GX natural gas vehicle won top honors for the eighth year in a row, despite changes to rating methods that boosted other technologies. There were several shakeups below the top spot, however. The allelectric Nissan Leaf placed second, followed by the gasoline-powered Smart Fortwo. Hybrids took the next three spots, followed closely by Ford’s new Fiesta SFE (Super Fuel Economy) and the Chevrolet Cruze Eco. Also notable on this year’s list is the Hyundai Elantra, with a four-mile-pergallon jump in fuel economy over the 2010 model. The Mazda 2 and the Chevrolet Volt captured the 12th and 13th spots. All told, six new models pushed out entries on last year’s list. The strong showing of conventional vehicles is a testament to manufacturers’ efforts in transmission refinements, weight savings and sophisticated internal combustion engines, ACEEE noted.
Survey: Nearly One-Fifth of U.S. Drivers Access Internet on the Road
esults from an online survey conducted by State Farm Insurance found that 19 percent of drivers use the Internet while driving, primarily on their smartphones. In November, 2010, State Farm Insurance conducted a survey to determine the prevalence
of smartphone usage among drivers. Respondents included 912 licensed drivers who owned a smartphone and were on the road at least one hour per week. Of these drivers, 19 percent admitted to using the Internet while driving. Most respondents who said they use
the Internet while driving reported that they engage in these activities when at a stop light or stopped in heavy traffic. They also commonly said they access the Internet when driving alone, during daylight hours, or while driving long distances on a highway.
TRAFFIC FATALITIES FALL TO RECORD LOW
.S. Transportation Secretary Ray LaHood announced that the number and rate of traffic fatalities in 2010 fell to their lowest levels vels since 1949; despite a significant increase in the number of miles Americans drove during the year. According to the National Highway Traffic Safety Administrastration (NHTSA)’s early projecj tions, the number of traffic fatalities fell from 33,808 to 32,788, a decrease of 3 percent. Since 2005, fatalities have dropped by 25 percent. The same estimates project
that the fatality rate will be the lowest recorded since 1949, with 1.09 fatalities per 100 million vehicle miles traveled, down from the 1.13 fatality rate for 2009. The decrease d is especially surprising s considering i the increase of nearly 21 billion n miles in national m vehicle miles traveled. ve The Th greatest drop in fatalities f li i occurred in Alaska and the Pacific Northwest states of Washington, Oregon, Idaho and Montana, each of which saw a decrease of 12 percent, followed by an 11 percent drop in Arizona, California and Hawaii.
PHOTO ©ISTOCKPHOTO.COM / MILANKLUSACEK
CIVIC GX TOPS GREENEST VEHICLES LIST
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AAA Study: Cost of Ownership on the Rise
EIA PROJECTS $3.86 AVERAGE SUMMER GAS PRICE
AA released the results of its annual “Your Driving Costs” study, which revealed a 3.4 percent rise in the yearly costs to own and operate a sedan in the U.S. The average costs rose
n April 12, the U.S. Energy Information Administration (EIA) released its April 2011 ShortTerm Energy and Summer Fuels Outlook, which includes a detailed look at
on average for sedan owners, according to AAA. Although several vehicles included in the study had improved fuel economy, it was not enough to offset the rise in gas prices that
yearly for sedans driving 15,000 miles annually. Both maintenance and insurance costs are lower in the 2011 study. Maintenance costs dropped 2.2 percent to 4.44 cents per mile on
FINDINGS FROM AAA’S 2011 “YOUR DRIVING COSTS” STUDY:
COST PER MILE
COST PER YEAR
1.9 cents per mile to 58.5 cents per mile, or $8,776 per year, based upon 15,000 miles of annual driving. The cost of tires had the largest percentage increase, rising 15.7 percent to 0.96 cents per mile
caused fuel costs to increase 8.6 percent to 12.34 cents per mile on average for sedans. The 2011 AAA study found a 4.9 percent increase in depreciation costs, averaging $3,728
average for sedans, which reflects a trend by automakers to include some portion of scheduled maintenance in the purchase price and extending recommended maintenance intervals.
J.D. POWER: LINCOLN, TOYOTA LEAD DEPENDABILITY STUDY
I PHOTO ©ISTOCKPHOTO.COM / EDIN
the costs and inventories of transportation fuels during the months of April through September. The EIA reported regular-grade gasoline retail prices, which averaged $2.76 per gallon last summer, are projected to average $3.86 per gallon during the 2011 driving season. EIA expects the monthly average gasoline price to peak at about $3.91 per gallon by mid-summer. Diesel fuel prices, which averaged $2.98 per gallon last summer, are projected to average $4.09 per gallon this summer, according to EIA. Weekly and daily national average prices can differ significantly from monthly and seasonal averages, and there are also significant differences across regions, with monthly average prices in some areas exceeding the national average price by 25 cents per gallon or more.
n the J.D. Power and Associates 2011 Vehicle Dependability Study, Lincoln leads the overall nameplate rankkings for the first time. Lexus follows Lincoln in the nameplate rankings. Rounding out the top five nameplates are Jaguar, Porsche, and Toyota. The study rates vehicles i l based on the number of problems experienced by original owners of three-year-old
(2008-MY) vehicles in the past 12 months and covers more than 200 pproblem areas. J.D J.D. Power stated that im import brands still o outperform domesttic brands in qualiity, though it found d domestic-brand cars ha had fewer problems than their foreign counterparts; hhowever, the study found more problems with trucks and crossover vehicles from domestic brands.
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TA K E A L O O K AT U S N O W.
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A SMART BUSINESS MOVE FOR THE ROAD AHEAD.
CR A F TSM A NSHIP. REL I A BIL I T Y. SA FET Y. ECONOMY. V ERSAT IL I T Y. SUSTA IN A BIL I T Y. ST Y LE . Chrysler Group is driven to innovate and continually improve our vehicles to ensure their competitive edge. And with 16 new or signiÀcantly refreshed vehicles in our lineup, we’ve totally kicked commonplace to the curb.
SAFET Y IN N
If you’re looking for dependable workhorses, top performers, smooth operators, beauty and brains, you’ll Ànd that we’ve taken the Fleet family of vehicles to new levels of capability, efÀciency and design. In fact, seven of our vehicles have been named Top Safety Picks for 2011 by the Insurance Institute for Highway Safety (IIHS).1 Our dedicated account team has also set impressive new standards and made a commitment to earn your business every day, in every way. Plus, we’ve always got you covered with our 5-Year/100,000-Mile Powertrain Limited Warranty.2 For more information, click onto our Web site anytime at Áeet.chrysler.com. We always welcome person-to-person contact so, if you prefer, you may call us toll-free at 1-800-999-FLEET (3533).
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TOWN & COUNTRY. THE MINIVAN GOES MAX WITH SAFETY AND TECHNOLOGY. Named “Most Awarded Minivan” by Polk Loyalty for 10 years straight.4 The new 2011 Town & Country provides the safety, security and driving dynamics you require for your Áeet drivers and passengers. At the top of a long list of impressive standard safety features is the SafetyTecTM package that includes Blind Spot Monitoring and Rear Cross Path Detection, available on Chrysler Group Fleet minivans. Performance hits new heights thanks to the 3.6L Pentastar® V6 with available class-exclusive Flex-Fuel capability. And a newly crafted interior features supremely comfortable seats and available one-touch-down, folding third-row seat.
CHRYSLER 200. ARTISTRY DEFINED BY DESIGN. Awarded 2011 Top Safety Pick by the Insurance Institute for Highway Safety (IIHS)1 (4-door version only). Designed and energized with power, grace and impeccable manners, the new 2011 Chrysler 200 combines exceptional craftsmanship with innovative technology — including the re-tuned and redesigned suspension system. Add this stunning mid-sized sedan to your Áeet and enjoy an ergonomic interior, available Pentastar® V6 with available Flex-Fuel calibration delivering best-in-class 283 hp and 260 lb-ft of torque3 and a reÀned and spirited driving experience.
CHRYSLER 300. FLEET DRIVERS’ VEHICLE OF CHOICE. Awarded 2011 Top Safety Pick by the Insurance Institute for Highway Safety (IIHS).1 Dramatically all-new for 2011, and with a decided emphasis on safety and security, the Chrysler 300 sedan proves itself as a contender for Áeet favorite. Its all-new Pentastar® V6 is 50-state compatible for Flex-Fuel efÀciency. Inside, it’s roomier than ever and amenities like ambient interior lighting and the all-new Uconnect® Touch system expand driver and passenger convenience. And get ready for a responsive ride — the Chrysler 300 handles like a dream.
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RAM CHASSIS CAB. TOTAL AUTHORITY. When professional Áeet managers were asked by Work Truck magazine to consider which medium-duty truck best Àt their requirements for application effectiveness, durability, quality, servicing, maintenance and lifecycle costs, they voted for the 2011 Ram 4500/5500 Chassis Cab. Power is exceptional with the legendary 6.7L Cummins® Turbo Diesel (standard for 4500 and 5500 models, available on 3500 models). Ram 5500 Chassis Cabs feature the largest front brake rotors in their class,5 contributing to a best-in-class6 combination of brake pad wear, brake fade resistance and exhaust brake performance.
HIRE THE “TRUCK OF THE YEAR” TO WORK FOR YOUR FLEET.
The e le llegendary gend ge ndar nd ary ar ry 5.7L HEMI engine 7L HEM EM V8 e ngin ng i e
2011 2 20 01 Ram Heavy Duty Trucks with tthe th he available 6.7L Cummins Turbo Diesel Die Di e are the only heavy-duty diesel pickups in their class8 that meet pi ick stringent U.S. emission standards st tri r WITHOUT the hassle of a urea-based W WI DEF system.
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2011 RAM 4500/5500 CHASSIS CAB NAMED “MEDIUM-DUTY TRUCK OF THE YEAR” BY WORK TRUCK MAGAZINE
RAM HEAVY DUTY 2500 AND 3500. TOUGH AS NAILS. Ram Heavy Duty has what it takes to get the job done. Commercial and industrial Áeets get ultra-capable payload capacity — with capability further bolstered by an available Electronic Trailer Brake Controller. Best-in-class maximum towing of 22,700-lb7 capacity is offered by the Ram 3500, while unsurpassed8 optional 800 lb-ft of high-output torque (late availability) provides a much-appreciated performance boost to both pickups. Ram Heavy Duty Pickups boast the proven 5.7L HEMI® V8 and the available 6.7L Cummins Turbo Diesel, both providing uncompromising power. And they’re backed by the unsurpassed 5-Year/100,000-Mile Powertrain Limited Warranty.2
RAM 1500. POWERFUL PICKUP. With ingenuity designed to move you, the 2011 Ram 1500 sets a benchmark for power, capability on the job and outstanding durability. With the available 5.7L HEMI V8 engine, you’re in charge of a proven power plant. Innovative class-exclusive9 assets like the link-coil rear suspension and the available RamBox® Cargo Management System on Crew Cab models make Ram 1500 a great Áeet vehicle. Little wonder it was voted “Truck of Texas” by the Texas Auto Writers Association.
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DODGE DURANGO. ULTIMATE UTILITY. All-new inside and out, the 2011 Dodge Durango bursts onto the sport utility scene with a kickin’ combo of capability, performance and comfort. Three rows of seating convert for outstanding Áexibility and comfort. The new 3.6L Pentastar® with best-in-class V6 towing (6,200 lb)10 comes standard, or you can choose the available 5.7L HEMI® V8 (capable of towing up to 7,400 lb). Fuel efÀciency stretches 500 miles on a single tank of gas.11
TAKING YOUR F DODGE GRAND CARAVAN. VALUE-ADDED SAFETY AND VERSATILITY. The minivan that can. Do. Everything. The new 2011 Grand Caravan is our smartest utility vehicle yet. An impressive array of safety and security standards, including the Electronic Stability Control (ESC)12 system and Sentry Key® antitheft system, make the Grand Caravan a Áeet favorite. Improvements rev up with the new Pentastar® V6, featuring Flex-Fuel capability and a new fuel economizer mode. Open any door and you’ll be welcomed by an all-new interior with well-appointed design details and friendly, intuitive features. The ultimate “jack-of-all-trades” work vehicle is the GRAND CARAVAN C/V (not shown). It offers a cavernous 144 cu ft of usable cargo area, compared to just 135 cu ft for the 2011 Ford Transit Connect XL1,13 and it doesn’t Áinch when it comes to performance, fuel-efÀciency or comfort.
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DODGE JOURNEY. EMPOWER YOUR PORTFOLIO. Awarded 2011 Top Safety Pick by the Insurance Institute for Highway Safety (IIHS).1 A remarkable combination of performance, styling and safety. The 2011 Dodge Journey brings a refreshed car to your Áeet: a totally refurbished interior with 5- or 7-passenger seating and available Uconnect®; the new 3.6L Pentastar® Flex-Fuel VVT engine, offering a 20 percent boost in power; and all-wheel drive availability. Safety and security includes six air bags14 and driver knee blocker, plus Electronic Stability Control (ESC).12
DODGE AVENGER. MULTI-TALENTED SEDAN.
R FLEET FARTHER.
Awarded 2011 Top Safety Pick by the Insurance Institute for Highway Safety (IIHS).1 More than smartly styled, the Dodge Avenger is brilliant everywhere — from the all-new interior to the redesigned exterior to what’s under the hood. The new, available 3.6L Pentastar® V6 with VVT applies some of the most advanced automotive engine technology and fuel efÀciency.15 The suspension is redesigned, re-tuned and re-engineered. Both driver and passengers are treated to spacious seating and soft-touch resting points, plus new or upgraded sound-deadening materials for a supremely quiet ride.
DODGE CHARGER. FISCALLY RESPONSIBLE, RICHLY DESERVED. Awarded 2011 Top Safety Pick by the Insurance Institute for Highway Safety (IIHS).1 The all-new Dodge Charger re-deÀnes craftsmanship and executive privilege. Notable fuel economy comes from the best V6 engine in Dodge history — the all-new 3.6L Pentastar® with Flex-Fuel and VVT (up to 27 mpg hwy),16 standard, plus the available legendary HEMI® V8 with Fuel Saver Technology. The Charger combines performance with connectivity, high style with roomy comfort and tops it off with must-have safety and security features. fleet.chr ysler.com
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JEEP COMPASS. UNIQUE DIRECTION. Get your bearings in the new 2011 Jeep Compass. It’s the real deal, combining surprising fuel-efÀcient performance (up to 29 mpg hwy)16 and versatile 4x4 capability with impressive safety and security features. The interior is infused with creature comforts like new premium-cloth bucket seats and a newly designed steering wheel with tilt column. And no matter where your business takes you, the available Uconnect® hands-free communication system is designed to keep your Áeet close at hand. JEEP PATRIOT. PROTECT FLEET DRIVERS AND YOUR BOTTOM LINE. Awarded 2011 Top Safety Pick by the Insurance Institute for Highway Safety (IIHS)1 (when equipped with optional side torso air bags). The new Jeep Patriot boasts no less than 30 available safety and security features. This modern-day hero reigns with unsurpassed 4x2 fuel economy17 — and now it has re-tuned steering and suspension systems. Inside the value-minded Patriot, amenities range from improved touch points to a multifunctional steering wheel. The engines — 2.0L or 2.4L World Gas Engines — offer notable power, fuel economy and quiet operation.
R AISING STANDARDS. LOWERING EXPENSES.
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JEEP GRAND CHEROKEE. CONSUMMATE CAPABILITY. Awarded 2011 Top Safety Pick by the Insurance Institute for Highway Safety (IIHS).1 The original luxury SUV just got even grander — the all-new 2011 Jeep Grand Cherokee has real Áeet appeal. It boasts an all-new suspension system, a new 3.6L Pentastar® V6 engine and interior appointments that rival luxury sedans. Even better: while Jeep Grand Cherokee offers exceptional off-road and on-road comfort, capability and character, it plays it safe where it counts most — protecting your Áeet drivers and passengers in the event of a crash.
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THE FUTURE IS RETRO.
FIAT 500. SUSTAINING SPIRIT. For businesses interested in “going green” with sustainable Áeet practices, the 2012 Fiat 500 can help you save money and the environment. It’s one stylish little package that packs in big-picture thinking about performance, fuel economy and comfort. A modern reinterpretation of the iconic Italian car, the 500 offers Áared aerodynamics that hint at European Áair, yet this Americanized coupe is powered by a world-class 1.4L engine with economical MultiAir® technology, which reduces emissions while delivering better power and fuel efÀciency. A remarkable array of safety features protects both the driver and occupants in this smart, contemporary, compact vehicle.
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MORE POWER TO YOU. WORKING CLOUT. One of the major advantages from Chrysler Group LLC is the great variety of vehicles currently available for business and government Áeet use. From economical sedans and versatile vans to mega-capable trucks and chassis cabs, they embody the dynamic energy of a transformative year with new technologies, enhanced designs and improved quality and comfort. YOUR BUSINESS DESERVES THE BEST. Safety and security are driving principles behind every Chrysler, Jeep®, Dodge, Ram and Fiat vehicle. Seven Chrysler Fleet vehicles have been named Top Safety Picks for 2011 by the Insurance Institute for Highway Safety (IIHS). The IIHS annually recognizes vehicles that do the best job of protecting people in front, side, rollover and rear crashes. COMMAND PERFORMANCE. With state-of-the-art aluminum block casting, ultra-fast data processing and torque-based engine management, the all-new Pentastar ® V6 engine applies some of the most advanced automotive engine technology. Available in nine of our Fleet vehicles, it’s a true workhorse, offering an exceptional blend of high torque, higher horsepower, fuel efficiency, low emissions and first-rate noise and vibration control.
And we’d be remiss if we left out the legendary HEMI® V8 and
formidable Cummins® Turbo Diesel engines available in our Ram trucks — they’re tough enough to stand up to the most rigorous performance appraisals. YOU’RE CONNECTED. OutÀt your Áeet vehicles with Uconnect® and stay in touch with your people. The voice-activated, hands-free communications system acts as a media hub for cell phones, Internet, satellite radio, navigation systems and PDAs. PEACE OF MIND. At Chrysler Gr ou p LLC , th er e i s on e ex ac ti n g s tan dar d: qu ali ty. Tha t’s why every vehicle offered by Chrysler Group Fleet carries our 5-Year/100,000-Mile Powertrain Limited Warranty. fleet.chr ysler.com
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GAME ON. “2011 Jeep Grand Cherokee is a reÀned driving machine.” The Detroit News, 12/10 detnews.com 2011 Dodge Durango
“… compete(s) for the affections of luxury SUV buyers without sacriÀcing its workmanlike reputation.” Business Fleet Chrysler 200
“If this is what the new Chrysler can do with one year, we can’t wait to see what it can do with four.” CarandDriver.com, 11/10 2011 Chrysler Town & Country
“… it is a game-changer.”
2011 Dodge Avenger
“… a big step up in both quality and reÀnement.”
2011 Chrysler 300/300 C
“… the 2011 Chrysler 300 is an impressive big sedan and an excellent value.” Mark Phelan, Auto Critic Detroit Free Press, 2/11
“The Durango, Charger and the new minivans are for real and, frankly, undismissable.” Motor Trend
Fleet Information Center and Web Site. You can reach the Fleet Information Center at 1-800-999-FLEET (3533), Monday–Friday from 8 a.m. to 6 p.m. ET. For information 24/7, visit our Web site at Áeet.chrysler.com. This comprehensive, easy-to-use site offers online Áeet tools such as Build-a-Vehicle and Fleet Dealer Locator. IIHS groups Top Safety Pick winners according to vehicle type, size and evaluations of crash test performance. 2See your dealer for complete details and a copy of the 5-Year/100,000-Mile Powertrain Limited Warranty. 3Based on Chrysler Group LLC standard mid-size sedan segment. 4According to Polk statistics for the Minivan Category in the 2010 model year, Chrysler Town & Country ranked highest by having the greatest percentage of households return to purchase or lease another Chrysler Town & Country vehicle. 5Based on Class 4 and 5 pickup-based conventional chassis cabs. 6Based on brake test performed by AMCI on 2011 Ram 5500 and Ford F-550 pickup-based conventional cab class. 7Class based on 350/3500 pickups, when properly equipped (late availability). 8Class based on 250/2500 & 350/3500 pickups, when properly equipped. 9Based on Automotive News classiÀcation. 10When properly equipped. 11Based on 3.6L V6 engine with 16 city/23 hwy EPA estimated mpg and 24.6-gallon fuel tank. 12Always drive carefully, consistent with conditions. Always wear your seat belt and obey trafÀc laws. 13The comparator data is provided under license from Autodata Solutions, Inc. (Autodata). 14Always sit properly in the seat with the seat belt fastened. Always drive carefully, consistent with conditions. Always wear your seat belt and obey trafÀc laws. 15OfÀcial EPA estimates not yet available. Results depend on driving habits and conditions. 162011 EPA estimated miles per gallon, actual mileage may vary with driving conditions. 17Based on Ward’s segmentation 2011 EPA estimated 23 city mpg. Chrysler, Jeep®, Dodge, Ram, Fiat, Mopar, Uconnect,® HEMI® and the Pentastar logo are registered trademarks of Chrysler Group LLC. Cummins is a registered trademark of Cummins Inc.of Chrysler Group LLC. Cummins is a registered trademark of Cummins Inc.
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RAM UNVEILS 2012 CARGO VAN
Demand Rises for Fordâ€™s CNG Transit Connects
igher fuel prices, increasing government incentives and more fueling stations are spurring greater interest in Ford Motor Co.â€™s compressed natural gas-powered Transit Connect Taxis, the automaker said. Metro Taxi of West Haven, Conn. will soon take delivery of 20 Transit Connect Taxis powered by CNG. Owner Bill Scalzi said he bought the CNG-powered Transit Connect Taxis
because of rising gas prices, government funding and the fact that there will soon be more CNG fueling stations in Connecticut, including one he is adding to his facilities. Orders for CNG Transit Connect Taxis are also coming from companies in places such as Las Vegas, St. Louis, Boston, Chicago and Hartford, Conn. Government incentives such as rebates or tax credits are prompting fleet owners such
as Scalzi to buy or convert their vehicles to run on CNG at reduced rates, Ford reports. For example, the federally funded Clean Cities Petroleum Reductions Program is providing $300 million in funding to regional projects across the United States. The incentives also are helping fund construction of CNG fueling stations. There are now nearly 1,000 private CNG fueling stations in the United States.
IRS ANNOUNCES 2011 DEPRECIATION LIMITS
he IRS has published new guidelines for inflationadjusted depreciation limits and lease inclusion amounts for passenger vehicles. Federal legislation enacted in 2010 extended some depreciation provisions that had been set to expire. Section 401(a) of the Small Business Jobs Act of 2010 extended the 50 percent additional first-year depreciation deduction that applied to property placed in service after Dec.
31, 2007 through Dec. 31, 2010. The Tax Relief, Unemployment Insurance Reauthorization, and Job Creation Act of 2010 extended the 50 percent additional first-year depreciation deduction to property acquired and put into service before Jan. 1, 2013. Section 401(b) of the new rules allow a 100 percent additional first-year depreciation deduction for qualified property acquired after Sept. 8, 2010 but before Jan. 1, 2012.
hrysler has unveiled its new 2012 Ram Cargo Van, or Ram C/V, which will replace the Dodge Grand Caravan C/V in the Chrysler Group lineup. Buyers have the option of equipping a Ram C/V with several combinations of solid and glass panels, including a choice of solid or glass backlight. The C/V also utilizes a structural aluminum rear load floor. Two flooring options will be available, including one with a flat, uninterrupted, high-capacity surface. A second, optional
floor provides throughthe-floor access to three exclusive storage bins and load floor tie-downs. Chrysler said the Ram C/V has an 1,800-lb. cargo payload and towing capability up to 3,600 lbs. It also provides a 20-gallon fuel tank and gets 25 mpg highway. The new van also offers standard electronic stability control (ESC), commercial load-tuned tire-pressure monitoring (TPM), and a four-wheel anti-lock disc brake system (ABS). It will go on sale third quarter 2011. Pricing will be announced closer to launch.
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FUEL MANAGEMENT Three service fleets are responding to high fuel costs by using available technology to route drivers and rethinking the old rules of sales and service calls. BY TA R I Q K A M A L
FINDING WAYS TO REDUCE FUEL
spend will always be among a fleet manager’s top priorities. While the debate over alternative fuels and hybrid powertrains rages on, there is a less-scientific and often-overlooked solution: Drive fewer miles. Using readily available tools and technology, three diverse service industry fleets are limiting time spent on the road through route consolidation, vehicle right sizing, Internet estimating and online mapping. While these companies are national and multinational, their franchisees are local business owners with a mandate to manage their work vehicles as efficiently as possible. These fuel-saving tips can be applied to fleets large and small.
OFFER SAME-DAY DISCOUNTS AdvantaClean Systems Inc. is a Huntersville, N.C.-based provider of in-home services including air duct cleaning and mold removal as well as emergency fire- and flood-damage repair. Jeff Dudan, CEO, estimates that fuel can swing from 3 to 5 percent of his franchisees’ per-vehicle revenue, depending on pump prices. “Two percent of your top line is a big piece of your bottom line,” he says. The company encourages technicians to consolidate customer visits by offering same-day service discounts. For instance, if the customer is scheduled for mold removal, the technician will offer a price cut to clean the customer’s dryer vents instead of returning for a new visit down the line. QUALIFY FIRST AdvantaClean’s call-center staff is taking steps to better qualify the job 10
over the phone before handing it off to the technician. There was a time when the primary objective was to get to the caller’s location in the hopes that meeting face-to-face would give the tech a better chance to get the work, Dudan explains. “Now we try to weed out jobs that aren’t really for us,” he says, “but they might be for a referral partner such as a waterproofing buddy or pest control guy.” HAND OFF THE JOB Traditionally, sales people are protective of their territories. This is changing in the new economy. Dudan reports that technicians with jobs in undefined sales territories are now more willing to hand the work off to another franchisee closer to the job site.
ESTIMATE ON THE PHONE Fibrenew, a company specializing in leather and plastic repair and restoration with locations across the United States and Canada, takes pre-qualification one step further. The company’s vice president of education, Dan Danforth, realized several years
ago that many on-site inspections of potential restoration jobs could be performed over the phone. Fibrenew’s telephone estimates have racked up an 85 to 90 percent success rate, resulting in countless saved trips. “[That] saves a lot of time,” Danforth says. “And less windshield time means more money.” Part of their success relies on photos taken by clients’ digital cameras or cell phones and sent via e-mail. The photographs give a more accurate, visual representation of the problem and also help technicians decide whether they’ll need to move the repair to an offsite shop. This saves restorers from having to drive a large truck or van in the chance they’d need to transport a large piece of furniture.
RECONFIRM THE CALL Because Fibrenew schedules jobs for its restorers in a tight, two-hour window, the company reconfirms each appointment the day before. Though this seems like a given, the initiative has saved countless wasted trips — Danforth estimates that 15 to 20 percent of Fibrenew’s clients had forgotten the appointment time. WWW.BUSINESSFLEET.COM
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Nonetheless, digital maps are not always accurate. Caroline Johannes, a New Jersey-based Senior Helper caregiver, reports any issues to the home office. “We’re encouraged to share things such as quicker shortcuts or road closures for the next caregiver,” she says.
LUTION CONSOLIDATE TRIPS The last thing Peter Ross, owner and founder of Senior Helpers, wants to do is create more travel expense for the company’s 10,000 home caregivers in North America and Australia and raise prices for its elderly clients. The goal is for Senior Helpers’ caregivers to make fewer trips. The key part is working with clients and their families, who pay a per-mile charge, by avoiding scheduling doctor’s appointments during rush hour and consolidating non-essential errands on a travel day. “We’re not just going out and driving across town today and then across town tomorrow when we could have done them both at the same time,” Ross says. Ross also discourages clients from requesting long rides, which result in an added charge of $10 to $15 per fourhour shift. “We’re trying to avoid passing on anything we can to the families,” Ross says. Many of Fibrenew’s franchisees have elected to tow trailers as needed rather than drive large trucks on every trip. WWW.BUSINESSFLEET.COM
USE DIGITAL MAPS Senior Helpers uses a home healthcare industry software program called Generations. The software is integrated with Microsoft MapPoint, which can create a complete route schedule based on a caregiver’s skill sets and clients’ locations. The program can e-mail directions directly to a smartphone. At Fibrenew, franchisees are routing jobs using My Maps, a free, customizable feature of Google Maps. Users can plan a whole week’s worth of routes as well as add text, embed photos and videos and see maps from a satellite view on Google Earth.
HITCH A TRAILER Danforth at Fibrenew has convinced some franchisees to move from bigger trucks and vans to smaller vehicles and a trailer. The enclosed trailers — similar to small U-Haul cargo trailers — can be pulled by many passenger car models and act as great mobile billboards. For Fibrenew’s purposes, a used $1,500 trailer will do the job just fine, Danforth says. Simple hitches run about $400. Danforth says franchisees will dedicate two or three days a month to pickups and deliveries with the trailer. “Why drive a big truck around when you only need it 10 percent of the time?” he asks. “The amount of fuel you save is incredible.” RIGHT SIZE YOUR VEHICLE While AdvantaClean technicians need greater capacity than Fibrenew’s specialists, they are also right sizing vehicles to the task. Like Fibrenew, some AdvantaClean technicians are opting to use trailers for emergency equipment, which they might only need for a few trips per month. Many franchisees are also moving away from the traditional box truck, heavy-duty pickup or cargo van to more fuel-efficient vehicles such as the Mercedes-Benz Sprinter van. The Sprinter lends the company a modern image from a branding perspective, Dudan says, and the highroof model can double as a mobile workstation. AdvantaClean will wire the Sprinter so technicians can create and print estimates and contracts on site, saving trips back to a brick-andmortar location. “[Our franchisees] really don’t have a staff,” says Dudan. “So basically, [the Sprinter] is their office when they start their businesses.” BF MAY/JUNE 2011
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MOBILE MAVERICKS Thinking of hopping on the food truck revolution? Mix great cuisine with the right truck, then throw in long order-to-delivery times, severe-duty maintenance, DIY repairs and ever-changing regulations. BY J E N N I F E R WA S H I N GTO N CREPES BONAPARTE
ing is an easy way to get into the industry. He says six-month leases are available for food trucks with standard equipment setups.
French Crepes Los Angeles and Orange County, Calif. Christian and Danielle Murcia
The high-watt generator can cost $5,000-$7,000. “I know too many people that have blown generators because they don’t change the oil frequently enough,” Murcia says. MAINTENANCE TIP:
Purchased new, “Gaston” consists of a Morgan Olson step van body, Chevrolet engine and workhorse chassis, with a custom interior by MSM Catering trucks. Annual miles: 10,000.
Because some food trucks could take six to eight months to build, the Murcias wrote into the build contract that Gaston be completed in less than three months. Murcia went new and custom ORDERING ADVICE:
because standard food trucks come with equipment he wouldn’t need to make crepes. Murcia says he saved $30,000-$40,000 by buying the chassis and customizing it himself. On the flip side, Murcia says leas-
KELVIN NATURAL SLUSH CO. All-natural frozen slush beverages New York City Alex Rein
REGULATIONS CHALLENGE: The N.Y. Department of Health requires food trucks to park at a licensed commissary. Further, each employee is required to obtain a mobile vending license and an individual sales tax identification number, a process that can take up to two months.
“A lot of the [equipment] is not designed to be put in a truck and rumbled around on the streets of Manhattan,” Rein says. “After things were really bolted in place, we haven’t had any problems.”
THE TRUCK: The 2000 P30 Chevrolet Workhorse step van was customized with top-grade slushie equipment, a generator and compressors. Sales are rung up using a point-of-sale system and an HP touchpad tablet equipped with Postmatic software. Annual miles: 4,000.
REALITY CHECK: “[Running a food truck] is a lot more hours than you think it’s going to be,” Murcia says. “I remember when we got off [the Food Network’s Great Food Truck Race] we had one ‘day’ where I literally worked 48 hours straight.”
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Driver made the meeting. CFO made the budget. And both made it here for a BBQ on a Saturday.
Happy drivers. Happy CFO. Happy ﬂeet manager. The Subaru Outback, with Symmetrical All-Wheel Drive standard, has been awarded ALG’s highest forecasted resale value for a mid-sized utility,* is an IIHS Top Safety Pick and gets 29 MPG.† Love. It’s what makes a Subaru, a Subaru.
Visit fleet-central.com to find out more, or contact a Subaru fleet professional at 1-800-879-8233.
*Based on ALG’s 2011 Residual Value Award for Midsize Utility Vehicles. †EPA-estimated hwy fuel economy for Outback 2.5i CVT models. Actual mileage may vary.
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FLEET PROFILE SCHNITZEL & THINGS Schnitzel (hand-breaded, deep-fried meat cutlets) Manhattan, N.Y. Oleg Voss THE TRUCK: The 1999 GMC Grum-
man Olson step van was originally used for package deliveries. The truck’s interior was gutted with the help of a mobile kitchen builder and retrofitted to hold refrigerators, deep fryers, a grill, a generator and other required food-service equipment. Voss had custom covers made for the
MMMPANADAS Empanadas Austin,Texas Cody and Kristen Fields THE TRUCK:
Originally built as a
fryers for traveling. The initial threemonth truck upfit was finished in six. Annual miles: 10,000. Voss performs weekly maintenance checks himself and inspects the food service equipment at the end of each week as well. He brings the truck in for a checkup every three months. One of the truck’s 40-gallon wa-
pizza van and purchased on eBay, the 1986 Grumman Olson step van was already equipped with sinks and a hot water heater. Cody replaced the pizza oven with a convection oven, installed a generator and warming cabinet for the empanadas, a refrigerator and beverage coolers, a display case and branding graphics. The empanadas are made from scratch at an offsite kitchen and warmed on the truck. The truck generally stays parked in one spot. Annual miles: fewer than 1,000. MAINTENANCE TIP: The truck went through three generators in the first year before Cody realized the value
ter tanks recently sprung a leak and flooded everything. “Things just happen when you’re driving with thousands of pounds of equipment and food,” Voss says. “You’re constantly worrying about the truck.” REALITY CHECK: “It may seem liberating to own your own business, and in many ways it is,” Voss says. However, “It’s very difficult, especially if you’re in a state with rough winters and hot summers. The heat from the fryers is almost unbearable in the summertime.”
in purchasing a top-of-the-line commercial generator. Fields maintains the generator himself and performs regular oil and filter checks on the truck every 100 hours. “You find yourself doing odd jobs, like diesel engine repair, that you never thought you’d be doing,” Fields says. “This definitely requires maintenance, even now that it sits still.” “The first year, I worked every single shift on that truck. People think they’re going to get a truck and put some kids in there and people will come eat. It’s not that easy.”
CHALLENGE: In the beginning, Skillet got shut down a few times for multiple regulatory violations the company couldn’t afford to pay. “I didn’t think the [rules] were going to change,” Henderson says. “So we started operating and apologized afterward.”
American gourmet street food Seattle and Bellevue, Wash. Josh Henderson
REALITY CHECK: “You always suffer in quality if you don’t have the money to put in the right equipment,” Henderson says. “You end up paying for it somewhere. If it’s not in cash or time, it’s functionality and ease of use.”
THE TRUCK: The 1972 Airstream trailer supplanted a now out-ofcommission 1962 Airstream, both of which Henderson found on Craigslist and retrofitted. The first trailer failed to meet Skillet’s load-bearing needs and the city’s food truck regulations. While the first trailer already had a commercial hood and other equipment, the second was built from the ground up.
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FLEET PROFILE STREETZA PIZZA
tor as big as we needed,” Baitinger says. “We sold all that equipment and switched to propane.”
Classic and gourmet pizza Milwaukee, Wis. Scott Baitinger and Steve Mai
“The truck takes about 10 minutes to start when it’s really cold in winter,” Baitinger says. “The next truck will be fuel injection for sure.”
Baitinger and Mai purchased the 1988 Chevrolet P30 Grumman Olson step van from a former coworker. They added inflated panels in the box area and installed electrical and water systems, refrigeration and a pizza oven. Annual miles: 2,500.
ORDERING ADVICE: Many food trucks have an operating license for a year and wind up on the used market. With pre-existing equipment, “There’s a tremendous savings if you
buy one of those,” Baitinger says. “Just make sure you know the history and if it’s been maintained well.” The duo purchased their kitchen equipment before figuring out how much power they required. “[We] bought a generator, then figured out the Department of Transportation wouldn’t allow us to attach a genera-
Premium organic hamburgers and specialty fries Seattle Stewart Chung
CHUNK-N-CHIP Artisan ice cream sandwiches Orange County, Calif. Claudia Gonzalez THE TRUCK: Gonzalez bought a used 2001 Utilimaster step van with a Ford engine. The truck’s interior was outfitted with a freezer, ice cream cabinet, counters, a generator and “plenty of shelves.” The exterior features original artwork by a popular Venice Beach-based artist. ChunkN-Chip uses its truck solely for assembling the ice cream sandwiches, which made the custom interior build relatively simple, Gonzalez says.
REALITY CHECK: The Streetza truck keeps close to its commissary to mitigate the strain from the weight. “[The truck is] definitely made for city driving,” Baitinger says. “When you’re driving 70 miles an hour for an hour and a half, you realize some things could be secured a bit better.”
The truck is actually a custom 20-foot food trailer built by Wells Cargo. The trailer was delivered with Chung’s specifications for openings and pre-installed electrical and plumbing, counters and cabinets. Chung added a generator, a charbroiler, a deep fryer for the french fries, a refrigerated sandwich table to build hamburgers on, a full-size upright freezer and refrigerators for beverages and meat storage. Annual miles: 7,200.
MAINTENANCE TIP: Chung says that maintenance of a trailer is less of an issue compared to a standard food truck, though the axles need to be lubed and the generators need to be well taken care of just the same.
“The conversion didn’t take long. But it’s a tedious process to get your plans approved by the health department, which can take several rounds,” Gonzalez adds. “You can’t get into the nittygritty of the truck until the plans are finalized.”
“The challenge is moving around in a trailer,” Chung says. “And you need to know how to drive one.” REALITY CHECK:
“Most owners don’t know that they have to maintain their generator,” Gonzalez says. Gonzalez’s husband currently handles the oil changes on the generator, but the frequent $370 tune-ups weren’t expected. BF
5/5/11 2:35:56 PM
When it comes to mixing business with pleasure, there’s no need to leave either out of the driving equation. And the easiest way to do that is to put the stylish new 2011 MAZDA6 to work in your ﬂeet. Your CFO will appreciate the car’s affordability and high resale value.
And your employees will love driving a car this roomy, comfortable
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power windows and AM/FM/MP3-compatible stereo. All of which makes you a hero in the break room and the boardroom. For a competitive price allowance, visit us at MazdaUSA.com/ﬂeet.
*Special order ﬂeet feature on base model. Optional equipment shown. ©2010 Mazda Motor of America, Inc.
5/5/11 2:36:02 PM
I N T E X A S , P RO PA N E I S B I G
business. The state has more than 850 fueling locations and the world’s largest store of propane autogas. For Gary Kulp, owner of Austin Gutter King, a rain gutter installation and maintenance company, propane seemed like a natural choice after gas prices skyrocketed a few years ago, dropped, then shot back up again. “When we first started investigating propane a few years ago, I wanted to diversify my fueling options for two reasons: One is the reliance on overseas fuel and oil. Secondly, we wanted to do something that was more eco-friendly.” The company has a total of 18 vehicles in its fleet. Four vehicles run on propane; specifically, three 2008 Ford F-150s and one 2010 Ford E-350 cutaway. Other vehicles include a Ford F-350 and three Dodge 2500s, a Toyota Tundra 1/2ton, a Chevrolet 1/2-ton, two Mazda B2300 pickups, three diesel-powered Dodge Sprinter vans and two sedans for sales reps. The average
vehicle drives 12,000 miles per year. Kulp plans to purchase one more propane-fueled vehicle this year. He says the company plans to have all fleet vehicles equipped with propane fueling systems within five years. Kulp investigated a number of different fuel types before deciding on propane. Once he decided, he chose Roush CleanTech as his company’s provider. “The technology has moved forward by leaps and bounds,” he says. The upfitting process was seamless, Kulp says. A factory code routes the new trucks through Roush, so he didn’t have to wait for delivery of the propane vehicles. PROPANE ROI Kulp believes he’ll see a return on investment on his propane vehicles in about six years. The ROI depends on the cost of propane relative to gas and federal subsidies. Kulp was able to get a federal subsidy for his propane trucks before the program expired at the end of 2010.
Austin Gutter King is realizing reduced fuel and maintenance costs after converting four vehicles to run on propane. BY G R E G B A S I C H
PROPANE-POWERED A THINKING OF PROPANE FUELING ONSITE?
egardless of fleet size, a propane autogas on-site refueling infrastructure can be tailored to fit a fleet’s needs, says Brian Feehan, vice president, Propane Educaucation & Research Council. Depending on storage necessity, longevity and available space, there are skid-mounted aboveground portable platforms, or underground storage tanks for longer-term use, d dependd ing on fleet requirements. Skid-mount systems are typically pre-assembled, making installation or relocation quick, easy and inexpensive, according to Feehan. Permanent refueling stations include an aboveground or underground 18
propane autogas storage tank. As with any refueling infrastructure, operators are trained by local propane providers to ensure safe refueling practi practices, Feehan says. Propane providers also ccan advise which refueling o option best fulfills a fleet’s nneeds and provide an installation estimate. The in installation cost of a proin pane autogas refueling station iis comparable to that of gasoline or diesel stations, according to Feehan. Due to multiple portable or permanent options, installation cost varies. Federal tax credits are available for 30 percent of the installation cost, up to $30,000, for alternative refueling structures.
Propane produces fewer hydrocarbons, so it burns cleaner. Kulp expects fewer maintenance issues and fewer oil changes. He uses synthetic oil and changes it every 15,000 miles. “Even at 15,000 miles, the oil is pretty clean, but it’s a best practice to go ahead and change it,” he says. With a cleaner engine, “We think these engines will last about as long as diesel engines do, which is about 300,000 miles.” Kulp paid an extra $300 for hardened valves that can handle the increased heat from burning propane.
FUELING UP Kulp negotiated a special deal with a local propane distributor to fuel up. Propane prices in his area are closer to the price of gasoline in the winter and lower in the summer. Right now, he pays about $2.65 a gallon. “ComWWW.BUSINESSFLEET.COM
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his propane-fueled vehicles. He reports that the 60-gallon onboard propane tank provides a 48-gallon useful capacity, which translates into 500550 miles per tank. That range is factoring a 10-percent loss in fuel economy compared to gas. “We only have to fuel up two or three times a month, depending on the vehicle,” he says. SUSTAINABLE BUSINESS The company has committed itself to environmentally sustainable business practices. Kulp says his company’s four sustainability initiatives are converting vehicles to propane, rainwater reclamation, recycling, and reducing the size of his trash haul. Kulp also uses wind power for Austin Gutter King’s offices. Gutter King has instituted other practices and technology to ensure its fleet is running well. The company installed GPS tracking devices in all of its vehicles for more efficient routing. Kulp also is diligent about preventive maintenance and has an ASE-certified employee on staff. BF
D AND PROFITABLE pared to four-dollar diesel, it’s quite a deal,” he contends. With most alternative fuel and propulsion types, being able to fuel up anywhere, quickly, is a challenge. This is not an issue for Kulp — there are dozens of public propane refueling stations in the city of Austin, including one at each U-Haul location. Propane also is the default choice for home use outside the city, because natural gas is not available. “We’re blessed to be here in Texas, where propane is available,” he says. As for the rest of the country, Kulp says finding fueling locations doesn’t have to be an issue if fleets go with an onsite refueling system. In his area, with the help of subsidies and tax credits, Kulp says the fueling infrastructure can be installed for around $10,000. Kulp says range isn’t an issue for WWW.BUSINESSFLEET.COM
PUBLIC PROPANE FUELING STATIONS
leet managers and drivers can locate propane stations via the Energy Department’s Alternative Fuels and Advanced Vehicle Data Center at http://www.afdc.energy.
gov/afdc/locator/stations. The site includes a search function for all alternative fuel and power stations within a specific mile radius for a ZIP code or address.
VT NH NY MA RI CT
NJ MD DE
10 or fewer 11–20 21–50 51–100 101–200 201–300 500 or more
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You Know Itâ€™s Luxurious and Safe.
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Did You Know It Starts Under $30,000?
y Safety Forward Collision Warning System. TM
Introducing the 2011 Volvo S60 — uncompromised performance, technology and legendary Volvo safety in the body of a European sports sedan. Boasting a highway fuel economy of 30 mpg, the all-new Volvo S60 comes standard with City Safety,TM a forward collision warning system with full auto brake. With cutting-edge technology and timeless styling, the S60 is an indulgence that’s easy to justify.
Volvo’s agressive fleet program includes incentives, impressive lifecycle cost packages, 4-year, 50,000-mile warranty and roadside assistance.
For more information, visit www.volvocars.us/fleet or call toll-free 1 877 283-5338
5/5/11 3:06:43 PM 5/4/11 10:14:21 AM
BEST FLEET VALUE IN AMERICA Toyota and General Motors shine in Vincentric’s sixth annual fleet awards. BY C H R I S B ROW N
VINCENTRIC HAS ANNOUNCED
its sixth annual Best Fleet Value in America awards, and Toyota once again led the way. The Japanese automaker led in 10 categories, while General Motors brought home nine awards and Ford took five. Other winning brands were Volvo, Audi, Volkswagen, Nissan and Hyundai. Toyota has taken or tied for the top spot in five years out of six and garnered the most trophies of any manufacturer since Vincentric launched the program. General Motors continued its strong showing in the truck and van categories. GM once again swept the full-size (1/2ton, 3/4-ton and 1-ton) pickup truck awards with the Silverado lineup, while the Chevy Express 1500 won the full-size cargo and passenger van
categories. The Chevrolet Avalanche, Cadillac Escalade and Cadillac SRX also took their respective SUT, SUV and crossover categories. “When organizations evaluate the best vehicles for their fleet, understanding lifecycle costs is a key part of that decision-making process,” said David Wurster, president of Vincentric. “Fleet operators can use the Vincentric award results to fine-tune their selection and be confident that these vehicles provide value to fleet buyers.” Vincentric uses a comprehensive analysis of fleet lifecycle costs to determine the winners. This year’s study weighed eight cost factors for more than 2,400 vehicle configurations in
the 2011 model year, with 20 different mileage and lifecycle timeframe scenarios used in each of the 50 states plus the District of Columbia. The resulting 19 million-plus lifecycle cost measurements were then reviewed to determine the winning vehicles. The eight factors that determined overall lifecycle costs were depreciation, fuel, insurance, opportunity cost, financing, maintenance, taxes and state fees and repairs. These costs were integrated with the Vincentric Fleet Price, which estimates the acquisition cost for each vehicle in the study. A review of each winner and further information is available at www.vincentric.com. BF
2011-MY VINCENTRIC BEST FLEET VALUE IN AMERICA WINNERS PASSENGER CARS Toyota Yaris 4D Hatchback
SPORT UTILITIES AND CROSSOVERS Subcompact
Toyota Prius I
Nissan Versa Base
Audi A3 Diesel 2.0T Premium TDI
Compact, Premium Mid Size, Sedan
Toyota Camry Base
Audi A4 2.0T Premium FrontTrak
Mid Size, Sedan, Premium Toyota Camry Hybrid
Mid Size, Sedan, Hybrid Large
Ford Taurus SE Audi A6 3.2 Premium CVT FrontTrak
Large, Premium Volkswagen Jetta S
Volvo V50 T5 FWD
Hyundai Tucson GL FWD
PICKUP TRUCKS Toyota Tacoma Base Reg Cab 2WD
Crossover, Compact, Entry Level Toyota RAV4 Base 2WD 4cyl
Crossover, Compact, Mid Level Crossover, Compact, Premium Toyota Venza FWD 4cyl Crossover, Mid Size
Chevrolet Silverado 2500HD LT Reg Cab 2WD
Full Size Heavy Duty Pickup, 3/4 Ton
Cadillac SRX Base FWD
Crossover, Mid Size, Premium Crossover, Large
Lincoln MKT FWD Crossover, Large, Premium Ford Escape Hybrid FWD Crossover, Hybrid Toyota FJ Cruiser 2WD
Chevrolet Silverado 1500 W/T Reg Cab 2WD 119
Full Size Pickup, 1/2 Ton
Volvo XC60 3.2 FWD
Ford Flex SE FWD
Toyota 4Runner SR5 2WD V6 SUV, Mid Size Chevrolet Tahoe Comm 2WD
Mercedes-Benz GL450 SUV, Large, Premium Cadillac Escalade ESV Platinum 2WD
Chevrolet Silverado 3500HD T Reg Cab 2WD SRW
Full Size Heavy Duty Pickup, 1 Ton VANS Toyota Sienna Base FWD 4cyl
Ford Transit Connect XL
Mini Commercial Van Chevrolet Express G1500 Cargo SWB
Full Size Cargo Van Chevrolet Express G1500 SWB
Full Size Passenger Van
Chevrolet Avalanche LS 2WD
Sport Utility Truck
5/5/11 3:01:45 PM
OCTOBER 3-4, 2011 Gaylord Texan â€˘ Grapevine, TX The Green Fleet Conference & Expo is the only event which focuses exclusively on environmental sustainability for car and truck fleets. Others may touch on the subject but Green Fleet Conference & Expo specializes in it, offering two intense, concentrated days of education, enterprising dialogue and engaging exhibits. If you are a fleet manager in either the corporate or government arena, make room in your calendar for this must-attend event!
For more information, please visit us at
www.GreenFleetConference.com or call (800) 576 - 8788. PAST SPONSORS INCLUDE:
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RACING INTO THE SUBCOMPACT SEGMENT
he Chevrolet Sonic is GM’s replacement for the outgoing Aveo, and the new car joins an increasingly competitive subcompact market. This year, the segment-leading Nissan Versa, Honda Fit and Toyota Yaris were joined by a redesigned Ford Fiesta and new vehicles such as the Mazda2 and Fiat 500. So how exactly will the Sonic distinguish itself when it rolls into showrooms this fall? In a word, performance. Available as a five-door hatchback or four-door sedan, the new car was fitted with the same 1.8-liter and turbocharged 1.4-liter engines that power the larger Cruze. The 1.8 delivers 135 hp at 125 lb.ft. of torque and the turbo ups the ante to 138 hp at 148 lb.-ft. — plenty of pep for a car that isn’t likely to weigh much more than a ton. Fuel economy numbers are not yet available, but the base engine burns 36 mpg highway for the heavier Cruze. That makes 40 mpg 24
1.8L I-4, 135 hp Optional engine:
1.4L turbocharged I-4, 138 hp Transmission/drive:
6-speed automatic or 5-speed manual (1.8L), 6-speed manual (1.4L turbo), front-wheel drive Cargo space (cu. ft. max.): 14 Fuel tank capacity (gal.): 12.1 EPA fuel economy rating (city/highway mpg):
a very real possibility for the Sonic, and opting for a manual transmission won’t hurt the cause. In fact, a sixspeed stick is the only transmission available for the turbo edition as of press time. GM says the new car’s suspension was tuned by the same engineering team that works on the Corvette. That level of expertise, combined with electronic power steering and a rigid body structure — “one of the
stiffest in the segment,” according to Chevrolet — may be enough to hit the sweet spot for young buyers who want to save fuel and retain some semblance of sportiness. The Sonic certainly looks like a performer, and even opting for the four-door sedan version does little to reduce its character. The styling is much more Fit than Aveo, and the five-door version’s rear-door handles are integrated into the C pillars, lending the appearance of a sport hatchback at first glance. Available 17-inch wheels and a motorcycle-inspired interior and instrument cluster complete the look. Sonic buyers can add upgrades such as a sunroof, remote start and heated front seats, each of which is rarely seen in the subcompact segment. Features such as OnStar with Turn-by-Turn navigation (optional after six months) and XM Satellite Radio, USB and Bluetooth connectivity, and the MyChevrolet mobile suite also will be available. WWW.BUSINESSFLEET.COM
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What forward-thinkers think about. As you well know, to compete in today’s business climate takes vision, foresight and having a partner that knows a thing or two about standing out from the competition. As the top German luxury brand in residual value according to ALG,* standing out has become something with which we are quite familiar. What’s more, our full line of sedans and SUVs, including the versatile Audi A3, the unmistakable Q5 and the distinctive A4, has helped us become the fastest-growing European luxury car brand.† So, now is your chance to show everyone just how forward-thinking your thinking really is.
Contact firstname.lastname@example.org for more information.
*Based on 2010 ALG Luxury Brand Residual Value rankings. †“Fastest-growing” based on change in U.S. market share from 2009 to 2010. Source: Autodata, Inc. “Audi,” “A3,” “Q5,” “A4,” “Truth in Engineering,” the Audi Singleframe grille design, and the four rings and Audi emblems are registered trademarks of AUDI AG. ©2011 Audi of America, Inc.
5/5/11 3:23:58 PM
NEW OPTIONS TO ATTRACT FLEET BUYERS
edesigned for 2011, the Toyota Sienna minivan retains its predecessor’s size, interior space, V-6 powerplant and optional all-wheel drive while adding a four-cylinder option, aggressive styling and several new features. Fleet buyers with an eye on lifecycle cost may be intrigued by the 2.7-liter I-4. Mated to a new, six-speed automatic transmission — upgraded from the second-generation Sienna’s five-speed — the smaller engine delivers 187 hp at 186 lb.-ft. of torque. It’s a step down from the 3.5-liter V-6 but adds one mile per gallon to the Sienna’s city fuel economy. The all-wheel drive option, available only for V-6 editions, continues to stand alone in the minivan segment. Many buyers will opt for AWD on the “sporty” SE version of the Sienna, which is distinguished by a finely tuned suspension, mesh grille, 19-inch wheels and lower body cladding. It’s the interior that makes the 26
Standard engine: 2.7L I-4, 187 hp Optional engine: 3.5L V-6, 265 hp Transmission/drive:
6-speed automatic, front-wheel drive or all-wheel drive Cargo space (cu. ft. max.): 150 Towing capacity (lbs.): 3,500 (V-6) Fuel tank capacity (gal.): 20 EPA fuel economy rating (city/highway mpg): 19/24 (I-4), 18/24
(V-6 FWD), 16/22 (V-6 AWD)
minivan, however, and the new Sienna doesn’t disappoint. The removable second-row seats are available as a 60/40 bench or honest-to-goodness recliners, complete with La-Z-Boystyle ottomans. Another intriguing option is a one-touch “Auto Access” seat that swings up from the floor and out to the curb, ideal for transporting an elderly or disabled passenger. The cabin is packed with 12 cup holders and a number of on-board entertainment options. The crown jewel is a large, dropdown Vistavision
screen that can display two video sources side-by-side. The Sienna’s CD/MP3 audio systems range from four to 10 speakers, and some trim levels include a touchscreen navigation system and backup camera. Toyota prides itself on the new Sienna’s safety ratings, which earned four stars out of five under NHTSA’s now-stricter guidelines and a “Good” score in IIHS’ front-offset, side-impact and roofstrength tests. Those ratings were earned in no small part by the Sienna’s array of safety features. That list includes stability- and traction-control systems, antilock disc brakes and front, side, driver’s knee and three-row side-curtain airbags, all of which come standard. The Sienna continues to distinguish itself in a still-competitive minivan market, and the thirdgeneration model’s four-cylinder powerplant and all-wheel drive — along with innovations such as Auto Access — will likely earn it a second look from fleet buyers. WWW.BUSINESSFLEET.COM
5/5/11 3:23:59 PM
&∃! ∀ ∀∃ ∃! #∀∃!
& ∃! ∀ ∃! % ∃ #∃!! ∀ ∀∀
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5/5/11 3:24:01 PM
HAVE YOU A HEMI?
he 2011 Chrysler 300 marks the big sedan’s first redesign since it was relaunched for the 2005-MY. That vehicle’s bold profile and luxury appointments made a statement when it hit showrooms in 2004, and the 2011 version aims to have a similar impact for the rebounding Detroit 3 automaker. The 300’s unmistakable locomotive shape remains, albeit with a few hard edges shaved down, a new grille, and a cabin with upgraded surface materials and a new infotainment interface. But the real news is under the hood, where Chrysler is claiming best-in-class horsepower with a more-powerful base V-6 for the 300 and 300 Limited and a “Hemi” V-8 on the 300C. The Pentastar V-6 replaces the 2010’s 2.7-liter and optional 3.5-liter V-6s, and early reviews have found it more than capable at 292 hp. The optional, 5.7-liter V-8 delivers 363 hp at 394 lb.-ft. of torque. Both engines are mated to 28
Standard engine: 3.6L V-6, 292 hp Optional engine: 5.7-L V-8, 363 hp Transmission/drive:
5-speed automatic, rear-wheel drive or all-wheel drive Cargo space (cu. ft. max.): 16.3 Fuel tank capacity (gal.): 19.1 EPA fuel economy rating (city/highway mpg):
18/27 (V-6), 16/25 (V-8), 15/23 (AWD)
a five-speed automatic transmission, with an eight-speed option expected to become available later in the year. The V-8 also comes with optional all-wheel drive, another new addition for the 300. The system engages the front axle only when needed, a segment-exclusive bonus that Chrysler designed to boost fuel economy by 5 percent. Indeed, the new powerplant — which also can shut down four cylinders under low loads — manages 23 mpg highway with all-wheel drive, 25 without. The OEM paid particular attention
to reducing cabin noise in the new 300, sharing advanced acousticglass technology and sound-absorbing materials, wheel wells and engine mounts with the mid-size 200. New surfaces line the dash, consoles, steering wheel and panels, punctuated by chrome and real wood appliqués throughout. Sophisticated chrome-ringed gauge faces are illuminated with the same sapphire-blue LEDs that light the cabin. Premium leather seats are standard on the base model, as is Chrysler’s Uconnect media center, which is displayed on an 8.4-inch touchscreen. The 300C ups the ante with an upgraded Uconnect system that adds Garmin navigation and Sirius Travel Link to the base system, which handles multimedia, climate control and more. All that import-grade elegance is still available at a domestic price: The new car’s MSRP ranges from less than $30,000 for the base 300 to just over $40,000 for the allwheel drive 300C. WWW.BUSINESSFLEET.COM
5/5/11 3:24:01 PM
Available in white. Not vanilla. We’ve never been the type to show off here at Saab. Rather, we attract attention in more resonant ways. Through our design, performance and craftsmanship. And while Saabs are built for drivers who demand the best, they’re also built for value. Big power from small, turbocharged engines is a Saab hallmark. So a Saab ﬂeet will keep your fuel costs in check. It will also keep your worries low. Because our entire lineup comes with a Four-Year/50,000-Mile Limited Warranty1 and No-Charge Scheduled Maintenance for three years or 36,000 miles 2. You’ll also enjoy a host of management tools and a variety of customized service programs to deliver trouble-free ﬂeet satisfaction. You see, this is no ﬂavor of the month. Saab is here to help you succeed into the future.
See where Saab is headed next, visit saabusa.com. For a consultation on how Saab ﬁts into your organization, contact John Gaydash, Saab Cars North America, at 248.581.0855 or john.gaydash@saabcom. 1Whichever
comes ﬁrst. See dealer for details. 2 Whichever comes ﬁrst, provided the service is performed within 2,000 miles of the recommended service interval.
5/5/11 3:24:03 PM
Green Maintenance Solutions RSC Bio Solutions Gunk and Liquid Wrench Products
SC Bio Solutions offers a number of bio-based industrial products, such as lubricants, industrial cleaners, and degreasers. Brands in the company’s lineup of products include Gunk Powered by SafeCare and Liquid Wrench Powered by EnviroLogic. The company said these new, nonhazardous formulas are the company’s first products to market since launching in 2010 as a bio-based platform of Radiator Specialty Company (RSC), the 86-year-old company that houses the Liquid Wrench and Gunk brands under its chemical solutions division. The Gunk Powered by SafeCare products include Truck and Equipment Wash, the Heavy Duty Degreaser, Universal Parts Washing Fluid (safe for all types of metal), and a General Purpose Cleaner and Degreaser. The Liquid Wrench Powered by EnviroLogic line features Penetrating Oil, Jack Oil, Aerial Lift Fluid, and Mobile Equipment Hydraulic Fluid. All of these products are biodegradable.
CAP Oil Change Systems Engine Oil Extractors
AP Oil Change Systems offers a line of engine oil extractors available for a range of models. CAP’s primary product is the TT-28 Oil Extractor. The CAP Oil Change System allows for rapid extraction of engine oil while reducing the risk of spills and accidents from hot oil. The system is designed to work quickly by using a powerful vacuum that can extract up to13 quarts of oil in less than one minute without connection to any electrical outlet or other device. The system utilizes a standard air compressor with 90 psi at 6 cfm to “charge” the system. Once a user connects the air compressor, a vacuum of 22 inches HG (22 inches of mercury) is produced in less than two minutes — enough to extract the oil, according to the manufacturer. The user then disconnects the compressor, allowing the system to extract oil from the oil pan drain plug adapter into its tank. After the system has drawn all the oil from the engine, the tank remains under vacuum and a user can extract additional oil if needed. The TT-28 engine oil extractor weighs approximately 215 pounds empty and, thanks to its counterbalanced design, can be moved by a single operator, according to CAP. The extractor can completely empty a 44-quart capacity pan of hot oil in less than four minutes without allowing a drop to leave the sealed system. The TT-28 engine oil extractor has a capacity of 28 gallons.
5/6/11 9:21:36 AM
A higher level.
That’s what you get with Ford gas engines and transmissions. A higher build level means you’re getting engine and transmission assemblies built to the exacting speciﬁcations of Ford Motor Company. So you not only get the quality build you expect in an assembly from Ford, but also one that’s built by using parts that keep it speciﬁc to year, make and model as well as emissions calibrations.
Introducing the all-new 3-Year Unlimited-Mile Warranty – No Commercial Exceptions Ford gasoline engines and transmissions are covered by a three-year/unlimited-mile warranty.* All warranties are backed by Ford Motor Company. They’re also supported by more than 3,500 Ford and Lincoln Mercury Dealerships nationwide as well as at their originating place of service. Plus, unlike some competitors, the warranty is good for ﬂeet vehicles. That means you get the same advantages and coverage for commercial use, no exceptions. For technical questions, contact the Powertrain Assistance Center at 1-800-392-7946 or visit FordParts.com. *See dealer for limited-warranty details. Remanufactured diesel engines are covered by a two-year/unlimited-mileage warranty.
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5/5/11 3:02:21 PM 9/23/10 10:27:35 AM 9/8/10 5:28 PM
TO T 60 AL F ,0 U 0 0 EL M CO IL S ES T: TO TA M L A E COINT ST. ST E N AN CE AC Q (I N U I S DE CLU . CO ST D ST IN ES AT IO TO N TA ) DE L PR AC EC T U IA A TI L O N CO M ST P IL E E R
FORD FOCUS S
TOYOTA COROLLA BASE
NISSAN SENTRA BASE
HONDA CIVIC DX
HONDA CIVIC HYBRID
TOYOTA MATRIX BASE
CHEVROLET CRUZE 1FL
DODGE CALIBER EXPRESS
MAZDA MAZDA3 I SPORT
TOYOTA PRIUS I
DODGE CHARGER RALLYE
SUBARU IMPREZA 2.5I
CHEVROLET MALIBU LS FLEET
VOLKSWAGEN JETTA S
CHRYSLER 200 LX
HONDA ACCORD LX
NISSAN ALTIMA BASE
NISSAN ALTIMA HYBRID
TOYOTA CAMRY LE
TOYOTA CAMRY HYBRID
FORD FUSION S
MAZDA MAZDA6 I SPORT
SUBARU LEGACY BASE
2010 VOLKSWAGEN PASSAT KOMFORT
FORD TAURUS SE
CHEVROLET IMPALA LS FLEET
BUICK LACROSSE CX
TOYOTA AVALON BASE
NISSAN MAXIMA S
CHRYSLER 300 BASE
SUBARU OUTBACK BASE
LEXUS ES 350
LINCOLN MKZ BASE
MAKE/MODEL COMPACT CARS
2010 HONDA CIVIC CNG GX
ENTRY-LEVEL LUXURY CARS
SAAB 9-3 BASE
5/5/11 3:04:00 PM
Give your drivers a raise that saves you money. Everyone wins with a Camry Fleet. Whether it’s the bottom line you’re concerned about or the well-being of your drivers, Camry has you covered. It has been named a 2011 Vincentric Best Fleet Value in AmericaTM1 for its unsurpassed life-cycle cost performance and is considered an Excellent Value2 by IntelliChoice. It’s also been named a SmartChoice for Ownership Costs and Retained Value.2 Did we mention that Camry has been named the best-selling car in America for 13 of the last 14 years?3 That means your employees will be thanking you but really you’ll be the one who’s full of gratitude. Now that’s a good deal. To ﬁnd out what Camry can do for you and your company, contact 1-800-732-2798.
Options shown. 1Based on Vincentric’s 2011 Fleet Awards Analysis – Mid-Size Sedan. 22011 IntelliChoice, www.IntelliChoice.com; Passenger Car, 4-cyl. model only. 3MotorIntelligence.com, CY 1997-2010 sales. ©2011 Toyota Motor Sales, U.S.A., Inc.
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TO T 60 AL F ,0 U 0 0 EL M CO IL S ES T: TO TA M L A E COINT ST. ST E N AN CE AC Q (I N U I S DE CLU . CO ST D ST IN ES AT IO TO N TA ) DE L PR AC EC T U IA A TI L O N CO M ST P IL E E R
MERCEDES-BENZ C CLASS C300
CADILLAC CTS 3.0
VOLVO S40 T5
VOLVO S60 T6
AUDI A4 2.0T PREMIUM
BUICK LUCERNE CX
MERCEDES-BENZ E CLASS E350
VOLVO S80 3.2
BMW 5-SERIES 528I
AUDI A6 3.0 PREMIUM
LEXUS GS 450H
MERCEDES-BENZ S CLASS S550
LEXUS LS 460 BASE
AUDI A8 BASE
LEXUS LS 600H L
FORD RANGER XL
CHEVROLET COLORADO W/T
GMC CANYON W/T
DODGE DAKOTA ST
TOYOTA TACOMA BASE
FORD F150 XL
CHEVROLET SILVERADO 1500 W/T
DODGE RAM 1500 ST
TOYOTA TUNDRA BASE
GMC SIERRA 1500 W/T
DODGE GRAND CARAVAN BASE
CHRYSLER TOWN & COUNTRY TOUR
TOYOTA SIENNA BASE
2010 MAZDA MAZDA5
ENTRY-LEVEL LUXURY CARS
FULL-SIZE LUXURY CARS
LINCOLN TOWN CAR EXECUTIVE
PRESTIGE LUXURY CARS
ULTRA LUXURY CARS
5/5/11 3:04:03 PM
TDI Clean Diesel. Don’t sacriﬁce anything for the planet.
The Volkswagen TDI lineup
If you want to have cake, we think you should be able
And with Volkswagen’s no-charge Carefree Maintenance™
to eat it, too. Volkswagen’s TDI® Clean Diesel engines –
Program, the potential savings only get sweeter.** While
available in the Jetta, Golf, Touareg, Jetta SportWagen
the engine reduces sooty emissions by nearly 90 percent
and soon the all-new 2012 Passat models – run on ultra-
over previous diesel engines, you’ll cut fuel and scheduled
low-sulfur diesel and get up to 42 mpg highway.*
maintenance costs without cutting corners. Which makes
No matter which steering wheel your drivers sit behind,
all the money you can save feel like icing on the cake.
TDI Clean Diesel technology offers them an eco-conscious
To learn more, visit vwcorporateﬂeet.com.
option without sacriﬁcing turbo-charged performance.
*2011 Jetta TDI estimate 30 city/42 highway mpg. EPA estimates only. Your mileage will vary. **The Volkswagen Carefree Maintenance™ Program covers the vehicle’s scheduled maintenance for three years or 36,000 miles, whichever occurs ﬁrst on all 2009 or newer models. Coverage during the term of the new vehicle limited warranty at no additional charge. Some limitations apply. See dealer or vehicle maintenance program booklet for details.
5/5/11 3:04:07 PM
TO T 60 AL F ,0 U 0 0 EL M CO IL S ES T: TO TA M L A E COINT ST. ST E N AN CE AC Q (I N U I S DE CLU . CO ST D ST IN ES AT IO TO N TA ) DE L PR AC EC T U IA A TI L O N CO M ST P IL E E R
CHEVROLET EXPRESS CARGO G1500
GMC SAVANA G1500
SUBARU FORESTER X
JEEP LIBERTY SPORT
FORD E150 VANS CARGO ECONOLINE
JEEP COMPASS BASE
CHEVROLET EQUINOX LS
FORD EDGE SE
MAZDA CX-7 I SV
TOYOTA HIGHLANDER BASE
TOYOTA HIGHLANDER HYBRID
FORD ESCAPE XLS FORD ESCAPE HYBRID
FORD EXPEDITION XL
JEEP GRAND CHEROKEE LAREDO
SUBARU TRIBECA PREMIUM
MAZDA CX-9 SPORT
VOLKSWAGEN TOUAREG SPORT
FORD EXPEDITION XL
CHEVROLET TAHOE COMM
CHEVROLET TAHOE HYBRID
CHEVROLET SUBURBAN 1500 COMM
GMC YUKON COMM
GMC YUKON HYBRID DENALI
GMC YUKON HYBRID TOYOTA SEQUOIA SR5
CADILLAC ESCALADE BASE
MERCEDES-BENZ M CLASS ML350
BMW X5 XDRIVE35I
LEXUS RX 350
AUDI Q7 3.0 PREMIUM
LEXUS RX 450H HYBRID
VOLVO XC60 3.2
VOLVO XC70 3.2
VOLVO XC90 3.2
EXPENSES CALCULATED AT WEIGHTED AVERAGE FUEL PRICE OF $3.60/GALLON REGULAR UNLEADED AND $3.87/GALLON PREMIUM UNLEADED, AS OF 00/00/00. ■ ACQUISITION COSTS ARE BASED ON INVOICE LESS FLEET INCENTIVES, IF ANY.
BASED ON ACQUISITION COST LESS EXPECTED RESALE VALUE AT 36 MONTHS, 60,000 MILES. ■ CNG-FUELED VEHICLES ARE MARKED WITH AN *. ■ CNG PRICE CALCULATED AT $1.93/GALLON.
ARE 2011-MY UNLESS OTHERWISE INDICATED. ■ LIFECYCLE COST DATA ©2011, VINCENTRIC, LLC. VINCENTRIC CALCULATES UPDATED LIFECYCLE COST INFORMATION EACH MONTH FOR OVER 1,900 VEHICLE CONFIGURATIONS PER MODEL YEAR.
5/5/11 3:04:08 PM
5/5/11 3:04:11 PM
RETAIL FUEL PRICES AS OF APRIL 2011
FUEL REPORT APRIL PRICES PUSH SKYWARD
pril proved to be the most expensive month for gasoline since summer 2008, and all appearances suggest that May costs will surpass April. The catalyst in February and March was the loss of Libyan light sweet crude production. In April, refinery margins for gasoline were helped by a variety of factors including: extensive spring maintenance, relatively low imports, a cluster of problems brewed by Mother Nature and an unreliable electric grid. The nationwide retail hike of 26.5 cents per gallon put national numbers some 96 cents above last year. Save 2008, motorists are paying at least a third more than the last 10 years.
LOS ANGELES, CA
NEW ORLEANS, LA
SAN FRANCISCO, CA
ST. LOUIS, MO
SOURCE: WRIGHT EXPRESS, 97 DARLING AVE., SOUTH PORTLAND, ME 04106, WWW.WRIGHTEXPRESS.COM, OR (800) 395-0812
AVERAGE NATIONAL PRICE PER GALLON TREND $4.00 $3.75 $3.50 $3.25 $3.00 $2.75 $2.50 $2.25 $2.00 $1.75 $1.50 $1.25
NOV DEC JAN FEB MAR APR 2010 2010 2011 2011 2011 2011 GAS $2.84 $2.97 $2.97 $3.16 $3.53 $3.78 DIESEL $3.14 $3.24 $3.24 $3.54 $3.89 $4.07
MAY/ JUNE ADVERTISERS COMPANY
Adrian Steel Audi BusinessLink Chrysler Fleet Operations Fleet Job Finder Ford Customer Service Ford Motor Co. GMAC Smart Auction GM Fleet & Commercial Green Fleet Conference 2011 Mazda Nissan Commercial Vehicles Nissan Fleet Vehicles SAAB Cars North America Sears Auto Center Subaru Toyota Verizon Wireless Volkswagen Volvo
800-677-2726 • 877-2THELINK 800-999-3533 • • 800-34-FLEET 877-273-5572 866-4-GM-FLEET 800-576-8788 • • • 248-581-0885 877-NOW-AUTO 800-879-8233 800-732-2798 800-VZW-4BIZ 703-364-7900 877-283-5338
adriansteel.com 27 audiusa.com 25 dodge.com/businesslink 15 fleet.chrysler.com 8A (insert) fleetjobfinder.com 39 fordparts.com 31 fleet.ford.com C2-1 smartauction.biz 7 gmfleet.com C3 greenfleetconference.com 23 MazdaUSA.com/fleet 17 nissancommercialvehicles.com 37 nissanfleetvehicles.com 5 saab.com 29 searsautocommercial.com 3 subaru.com 13 fleet.toyota.com 33 verizonwireless.com/transportation C4 vwcorporatefleet.com 35 volvocars.com 20-21
5/5/11 3:12:01 PM
Think the grass is greener somewhere else?
It just might be Search for jobs in your field at www.fleetjobfinder.com
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9/21/10 5/5/11 9:04:40 3:12:02 AM PM
Hybrids: Eco or Ego? A thorough emissions analysis will answer the question. BY CHRIS BROWN
o you’ve found religion. You’re going green. With all the hybrid hype, your first instinct is to buy a bunch of them and say, “Look at me!” Your research tells you that hybrids are good for the environment: A Toyota Camry hybrid emits 21 percent fewer greenhouse gases than its four-cylinder gasoline counterpart; a comparison of hybrid to gas Ford Escapes reveals about the same percentage savings. But your company is still slowly digging out of the recession, so you look at the numbers from a capitalized cost standpoint. That’s when you realize that it may be hard to justify the expense, and you’re not alone. “We’re not at the point where we can add extra funds to the budget if we know we’re not going to get a return,” says Bret Watson, the national fleet manager for Sprint Nextel Corp. “We elected not to pay to be green at this point.” Watson has only six hybrids in a fleet of 1,500 vehicles, but that doesn’t mean the company isn’t environmentally conscious. Sprint Nextel managed to place sixth out of 500 publicly traded compa40
nies in Newsweek’s 2010 Green Rankings. The list is made by analyzing the metrics that determine each company’s overall environmental impacts — though greenhouse gases, of which fleets are a significant contributor, factor prominently in the scoring. Watson is greening his fleet using a readily available tool: the Environmental Protection Agency’s “SmartWay” vehicle certification. Begun in 2004, SmartWay numerically grades each vehicle’s air pollution and greenhouse gas performance from one to 10. To receive SmartWay certification, a vehicle must score a six or better on both factors, and have a total score of at least 13. SmartWay Elite — categorizing the absolute best environmental performers — is given to those vehicles that score nine or better on both. (The EPA implemented stricter guidelines for 2011, which resulted in many models falling short of certification.) SmartWay vehicles can be compared to any other vehicle on the market using the EPA’s Green Vehicle Guide at www.epa.gov/ greenvehicles. Doing an emissions analysis is eye opening. Let’s say you’re weighing putting
your top salespeople in a 2011 BMW 528i or a Mercedes E350. Both are midsize, six-cylinder luxury cars with similar horsepower, size and price. However, the E350’s greenhouse gas emissions are about 20 percent higher than the 528i, the only six-cylinder, nonhybrid vehicle to be SmartWay-certified. Yet when looking at another engine size of the 5 Series compared to the E350 diesel, both offer about the same greenhouse gas output. You can really make some hay by comparing cylinders. A fourcylinder Chevy Malibu, which is SmartWay certified, saves 23 percent in carbon emissions output compared to the six-cylinder model. An eight-cylinder Cadillac CTS emits a staggering 36 percent more greenhouses gases than its six-cylinder brother. Similar CO2 savings are achieved across the board when you opt for the smaller engine. Adrenaline flow aside, opting for the six-cylinder CTS will save you a pretty penny, and the smaller engine Malibu costs a few thousand less. There it is, in black and white: By simply dropping cylinders, you will emit fewer greenhouse gases than if you
had switched to hybrids. And you saved your company a boatload of bucks in the meantime. For Watson, sticking with conventional gas power has allowed his company to continue to take advantage of volume discounts. He says the change has been, for the most part, transparent to Sprint Nextel’s drivers. With technological advancements, the fourcylinder models achieve almost as much torque and quickness as the sixcylinder models from a few years ago. To sweeten the deal, the company has added an OEM-installed entertainment/telematics option. The drivers love it, and it keeps them safer, Watson says. The upgrade is paying off on the back end. “We get great results on resale,” Watson adds. Gas-powered models will be with us for a long time to come. In fact, the list of choices is growing. If you simply choose your conventionally powered vehicles smartly, small changes add up to big savings, even if they don’t produce the “Wow” factor that hybrids do. Try getting on this new bandwagon. You can yell to the world you’re SmartWay certified, loud and proud. BF WWW.BUSINESSFLEET.COM
5/5/11 3:32:18 PM
THE CHALLENGE: IMPROVING THE BOTTOM LINE OUR SOLUTION: MANY FUEL EFFICIENT VEHICLES
| 2011 BUICK LACROSSE
| 2011 GMC TERRAIN
| 2011 CHEVROLET CRUZE ECO 1
We know that fuel costs affect your bottom line. That’s why our 2011 lineup includes 12 models with an EPA-estimated 30 MPG hwy. or greater when running on gasoline. We continue to develop new ways to improve fuel economy without compromising performance—many of our powertrains are equipped with features such as Active Fuel Management, Clean Diesel Technology and Spark Ignition Direct Injection. For more solutions, visit gmﬂeet.com.
2011 30+ MPG HWY. VEHICLES Chevrolet Cruze ECO1 Chevrolet Volt3 Chevrolet Cruze Chevrolet Aveo
(when running on gasoline)2
42 MPG hwy. 40 MPG hwy. 36 MPG hwy. 35 MPG hwy.
Chevrolet Aveo 5-door Chevrolet Malibu Buick Regal Chevrolet HHR
35 MPG hwy. 33 MPG hwy. 32 MPG hwy. 32 MPG hwy.
Chevrolet HHR Panel Chevrolet Equinox GMC Terrain Buick LaCrosse
32 MPG hwy. 32 MPG hwy. 32 MPG hwy. 30 MPG hwy.
1 Available to order. 2 Based on EPA estimates. 3 Available to order at participating dealers in CA, TX, MI, NY, NJ, CT and DC. Quantities limited. ©2011 General Motors LLC
5/5/11 3:32:20 PM
Network details and coverage maps at vzw.com. © 2011 Verizon Wireless.
OUR MOST VALUABLE CARGO IS INFORMATION. Improve ﬂeet maintenance, reduce fuel consumption and keep a closer eye on your drivers with a ﬂeet-management solution enabled by Verizon. Receive updates on ﬂeet status and routes, fuel consumption and delivery times—not to mention maintenance reminders. Now you can stay on top of issues as they happen and drive costs down. With the largest high-speed wireless network in America behind you, your ﬂeet can be a cut above the rest. VERIZONWIRELESS.COM/TRANSPORTATION
FLEET PRODUCTIVITY AND MANAGEMENT
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5/5/11 2:31:53 PM 3/4/11 2:37:15 PM
Magazine for the professional fleet manager managing 10-50 company vehicles.