BOATMAN GROUP POLICIES CONTINUED · · · · ·
discount off proofs is provided for your Retailer of Distinction level. A A free proof will be provided on all orders over $1,000 retail. All Hebrew orders require a proof. We do not accept proof approvals over the phone. Once the proof is approved, the order will be shipped following the current turnaround schedule.
Gift Wrap & Gift Messages
· A paper (Products in Group A - ONLY) order can be gift wrapped for a $8 net fee. · Gift messages can be added at no extra charge by entering your order on your retailer website.
· R eorders are priced as new orders and are billed according to the price sheet.
Canceled & Changed Orders
· O nce an order is submitted changes are possible depending on where in the production process the order is. · If you cancel your order, you will be charged for the work that has been completed prior to cancellation or changes made.
· P lease review your order very carefully! All errors must be reported within 14 days of receiving the order. Any errors reported after this time will not be refunded and will be reprinted at full cost. · Errors made by the customer or retailer will be reprinted at 50% off the original price plus shipping costs. These orders process at our regular turn time, unless Rush service is requested. · Call tags may be issued for all orders in which The Boatman Group is at fault. All errors on our part will be reprinted on a 2-3 day turnaround time and shipped via 2 Day Air at no additional cost, unless after 14
business days of receiving the redo order. · O n a redo, where The Boatman Group made an error, they will redo the original mistake(s) and the customer is not permitted to make additional changes to the order, as this would infer that it is a Customer Error and not a redo.
· D ue to disparities in printing processes, colors WILL vary from the samples presented in the catalogs as well as emailed proofs. Samples viewed in the catalogs or online WILL show variations due to the inconsistencies of recreating a likeness in each corresponding media.
· F or the current turnaround schedule visit http://retailer.theboatmangroup.com · Orders received after 11:00 AM EST are placed into the next business day’s queue.
· S hipping rates are preset for your orders. · State your preference clearly or we default to Economy Shipping · Carrier Rates are as follows: Guaranteed Ground ($12.95), 3 Day Air ($15.95), 2 Day Air ($20.95) or Next Day ($30.95) · For drop shipping carrier orders (UPS or FedEx) There is a $3 fee added to the above prices. · USPS Shipping is available for all orders, there’s no drop ship fee and pricing is as follows: up to 13 oz - $5.00, Economy $10.95 · Please note that The Boatman Group is not responsible for lost packages sent via USPS as this is not as reliable a method as UPS or FedEx.
TYPESTYLE & COLOR REFERENCE DEBRA VALENCIA EVERYDAY - PAGES 52-57 BOHO GIRLS typestyle: Engravers Gothic / type color: White CAMILLA PINK typestyle: Chalet Paris 1980 / type color: White KYOTO typestyle: Century Gothic / type color: Green MARAKESH typestyles: Century Gothic & Script Monogram / type color: Cherry MIA PINK typestyle: Corinthia / type color: White MIA VIOLET typestyle: Circle Monogram / type color: White NADRIA typestyle: Snell / type color: Plum ZIG ZAG typestyle: Circle Monogram & Filosofia All Caps / type color: Teal ROBIN MAGUIRE EVERYDAY - PAGES 80-81 HERRINGBONE typestyle: AT Classic Roman / type color: Dark Chocolate BRIGHT STRIPES typestyle: Circle Monogram / type color: White COOL STRIPES typestyle: Circle Monogram / type color: White COLORFUL OARS typestyle: Bank Gothic / type color: Real Red
SAILBOAT typestyle: Centaur MT / type color: Black CLAM BAKE typestyle: Classic Monogram / type color: Real Red MARGARITA typestyle: Circle Monogram / type color: White TEE TIME typestyle: Classic Monogram / type color: White PINK GOLF CART typestyle: Cg Greeting Monotone / type color: White FLAGS typestyle: Sunnydale / type color: Real Red ROBIN MAGUIRE KIDS - PAGES 96-97 FIRETRUCK typestyle: Kidprint / type color: Black BALLERINA typestyle: Robin Curl / type color: Black BLUE BIRTHDAY CAKE typestyle: Tempus Sans / type color: Indigo Blue PINK BIRTHDAY CAKE typestyle: Wendy / type color: Blush Pink COOKING PARTY typestyle: Bernhard Fashion / type color: White TEA PARTY typestyle: Kidprint / type color: Black