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Welcome to The Boutique Collection… Our office is at 137 Williams Esplanade, Palm Cove We hope you enjoy your relaxing, tropical accommodation Please don’t hesitate to contact us If you require assistance Please call - 4059-8700 We wish you a wonderful and relaxing holiday in paradise… www.theboutiquecollection.com.au P.o box 97 Palm Cove . Queensland 4879 Australia
HOUSE SERVICES & FACILITIES
To organise airport transfers please contact The Boutique Collection’s reception at least 24 hours prior to departure.
location for “AVIS” in Palm Cove. Please contact AVIS reception directly on 4059 2499 quote “Boutique” for your special rate.
(07) 4059-8700 In the event of fire please follow the instructions located in the back of your apartment entrance door.
Available for a minimum of 4 hours, we require 24 hours notice to book the service. Please contact us.
Check out time is 10:00am. Before you leave, please turn off all lights/fans/main Air-conditioning controls and lock all doors/windows. Leave the keys on the kitchen bench top and lock the door behind you. Please notify us of any requests for a late check out at your earliest convenience. While all efforts will be made, this will be subject to availability and charges may apply.
Available on request from The Boutique Collection.
BABY SITTING SERVICE
You have been provided with the remotes for the double car garage, if you need assistance please contact us.
A wide range of vehicles can be arranged through The Boutique Collection’s office as we are the
All major credit cards are accepted at The Boutique Collection Please note that personal cheques are not accepted.
In the event of an emergency during and after office hours, please contact our management on
Facsimile forms / documents can be sent via our office reception at The Boutique Collection. Charges apply. In-coming facsimiles will be delivered to your room (name must be present on facsimile).
The house is equipped with a BBQ for your enjoyment. Please ensure you turn the gas off at the bottle and leave the BBQ as you found it.
The blue Sun Bus travels between Trinity Park to Smithfield and Cairns every half an hour except on weekends. Please enquire at Reception for bus timetables and approximate cost.
THE BOUTIQUE COLLECTIOR- RECEPTION We are pleased to be able to provide you with a full range of services including luggage storage and information on local attractions (from long term locals), tour bookings, restaurant recommendations, personal amenities and other services. Please contact our knowledgeable staff.
INKEEPERS ACT 1968
Under the Innkeepers Act 1968, an innkeeper may in certain circumstances be liable to make good any loss of or damage to a guestâ€™s property even though it was not due to any fault of the innkeeper or any servant in the innkeeperâ€™s employ. The liability however: Extends only to the property of guests who have engaged sleeping accommodation at the inn; is limited to one hundred dollars to any one guest except in the case of property which has been deposited, or offered for deposit, for safe custody; does not cover motor vehicles of any kind or any
property left in them, or horses, or any other live animals. This notice does not constitute an admission either that the act applies to these premises or that liability there under attaches in any particular case.
The property has wireless internet as well as LAN. Due to the structure of the house i.e. completely core filled with concrete, the WIFI will be limited in certain parts of the property. You will find a LAN line in all the bedrooms for your convenience. The modem and WIFI are located in the garage. If you have any problems, please contact us.
LIMOUSINE SERVICE / TRANSFERS
Can both be arranged through The Boutique Collection office.
LOST & FOUND
Housekeeping can offer assistance in tracing property that has been lost on the hotel
premises. Please contact our reception.
Management is available 24 hours, between the hours of 8am-6pm daily all enquiries can be made by contacting us on (07) 4059-8700. After hours Mobile 0447898716
Maps and directions of Tropical North Queensland and surrounding areas are available from The Boutique Collection office please contact us.
If medical assistance of any kind is required please contact the office / reception on 4059 8700. We will be able to assist you seek professional medical attention from either Cairns Base Hospital or the 24-hour Medical Centre.
In your absence, telephone messages and
facsimiles will be delivered to the house. If you are expecting a telephone call please contact us to check if any messages have been left.
For further bookings at any of the quality resorts / apartments through “The Boutique Collection of Apartments” in far North Queensland please contact us for a great deal.
SAFETY & SECURITY Know Your Fire Exits
For your safety make sure you know the exact location of the nearest emergency exit. In an Emergency, dial 000 (Ambulance, Fire or Police) When you dial the emergency number; Advise location Provide your name and room number and any further information requested by person assisting.
Your house is equipped with smoke alarms.
1. Remain calm. 2. If you need to evacuate, feel the door and doorknob with the back of your hand before opening the door. 3. If heat is evident, pack wet towels or sheets under the door. Remain close to the floor. If smoke is evident, open windows/ doors to vent rooms. 4. If heat is not evident, open the door slowly, take your key and proceed to the street. 5. If you encounter smoke, crawl on your hands and knees. Do not stop until you exit the building on the street level.
The house has a swimming pool for your enjoyment. Please respect the neighbours and limit the use of the pool between the hours of 10pm to 6am. Please show consideration by keeping noise to a minimum at all times. There are a range of beautiful beaches to enjoy on the Northern Beaches of Cairns and up in Port
Douglas. Box Jellyfish and Irukandji are prevalent in coastal waters during the months of November through to April at which time Stinger nets are set up in central locations. If you have any queries or doubts about swimming in the sea please contact the Queensland Surf Lifesaving Supervisor on 0403 577 649. It is recommended that beach swimming at any time be confined to these designated areas where Life Saving Staff patrol.
Limousine, taxi and bus services are available. For airport and local transfers please contact The Boutique Collection– reception.
Your house is equipped with a central air-conditioning system. Each room has its own zone and can be adjusted to suit your requirements of each room. It is recommended that the
master control (located in the kitchen) be set between 22 and 26 degrees. Upon entering the house you will notice the main air conditioning controls is set at 25 degrees with the mode setting on dehumidify. This is recognisable by a picture of a water drop on the top row of the air conditioning control panel. Please note that the zones in each room can only be as low as the master control. For example, if the master control is set at 22 degrees and individual zone is set at 20 degrees – the relevant zone will not get colder than the master controls. It is also recommended that while the air conditioning is running and all windows and doors remain closed.
unless you have paid for a Daily Service or are staying 8 nights or more – (one complimentary mid-service on 4th day). For any other special requests please contact The Boutique Collection
An iron and ironing board are provided in the laundry for your convenience.
Hairdryers are available in all house bathrooms.
Washing machine and dryer are provided for your convenience. Professional laundry, dry cleaning and pressing facilities are also available and laundry forms and bags are provided for this service. For same day service please contact “The Boutique Collection” prior to 9:00am. Charges apply. An Express service is also available before 11:00am and a surcharge applies for this service.
Housekeeping staff will not service your house
Pool towels are provided for your stay for additional
towels please call The Boutique Collection by contacting our reception.
A lot of fish have been caught of the pontoon including Barramundi, Mangrove Jack and Crocodiles (joking). Needless to say the fishing is plentiful in the river and we encourage you to throw a line in. Please note that no crocodiles have ever been sighted in the actual Bluewater Canals – however it is connected to a main river and therefore its possible that a Crocodile could enter the Canal System. For that reason we do not recommend swimming in the canals.
Domestic power supply is 240v. Should you require universal adaptor/transformer, you can purchase them at your local convenience stores. Please contact our reception for further information.
Houshold Cleaning Product PRIVATE BATHROOM FACILITIES
Each bathroom is equipped with private bathroom facilities, including shower and a selection of complimentary grooming items.
RADIO / MUSIC
Your House is equipped with a Bose system in the main TV room for surround sound. It includes: 1. 2. 3. 4. 5.
DVD Player AM/FM Radio AUX Port for Ipadâ€™s and Iphones* Surround Sound in the TV room External Speakers for the Courtyard
*For use of the Aux Port. Please connect the black cord hanging on the TV cabinet. For internal speakers, use the main remote control, for external speakers use secondary remote. Once you have decided the zone for music, select AUX on the remote and turn the volume up to desired level.
Press play on your device.
Please note that all rooms are Non-Smoking. In the interest of safety and for the comfort of future guests please confine smoking to outdoors.
TEA & COFFEE MAKING FACILITIES
You will find tea & coffee making facilities in the kitchen. These items are replenished during your service only â€“ additional sachets may be purchased through our office.
A television is provided in all rooms offering standard TV channels. The main room has Foxtel for your enjoyment.
The Boutique Collection proudly supplies all our serviced apartments with Earth Choice products. The Earth Choice products offer a unique and environmentally conscious alternative to conventional household cleaning products and are designed to be equal or superior to many well-known brands. At the same time Earth Choice products offers savings to the environment by using less chemicals. The products are manufactured according to strict environmental guidelines and with no animal testing. The formulas and packaging are specifically designed to reduce environmental impact and waste of resources. Whilst enjoying your stay with us, your conscious can relax knowing you are using eco-friendly products that will not harm our beautiful tropical paradise.
THINGS TO DO – LOCAL ATTRACTIONS At The Boutique Collection we want you to have a holiday to remember and to help you find out what there is to see and do in Tropical North Queensland we’ve put together a summary of some of the many activities and day tours available to you. When you checked in you probably noticed the vast array of brochures on display. These are by no means all of the trips and tours available but only a selection of what there is on offer in the area. Having done most of these trips ourselves we can provide you with expert advice on which of the many tours available would suit your needs best. At no extra cost to you we can take care of the booking and arrange pick up from your accommodation. Whether you’re looking to hire a car, play a round of golf, book yourself a massage or a spa treatment see us in reception and we can take care of arranging things for you. Come and talk to us about your specific needs and let us help you to enjoy a truly memorable holiday.
THINGS TO DO – LOCAL ATTRACTIONS
Great Barrier Reef One of the natural wonders of the world, the Great Barrier Reef is just off our doorstep and a must see for anyone travelling to this part of the world. Stretching from the northern tip of Queensland to just north of Bundaberg, the Great Barrier Reef stretches over 2,300 kilometres and can easily be seen from space. Snorkelling is by far the most popular way to experience the reef but certainly not the only way. Tour operators cater to all tastes, from a full day in the water at different sites to pontoons where you never even have to get in the ocean to see the reef. Luxury tropical cruises, small personal boats or trips with semi submersibles and glass bottom boats included, the choice is yours.
There are numerous choices of reef trips available however they are all different. If you let us know how you would like to experience the reef we’ll be able to offer you a variety of choices that will suit your needs. For those of you who haven’t been snorkelling before it’s quite easy and the professional staff on board the boat will show you what you need to know. As with most day trips the weather will play an important part in your enjoyment of the day. We have access to the three day marine forecast from the Bureau of Meteorology which will show us the best day for low winds and maximum sun for your trip. It’s usually best to figure out what the best day is for your reef trip and plan the rest of your excursions around it.
Diving The Great Barrier Reef is a mecca for divers from around the world. For those of you who are certified, day trips and overnight live aboard dive boats will be able to show you the marvels of the largest living organism in the world. We can arrange specialized trips with either tanks & weights only or full equipment and a guide. If you don’t hold a diving certification and would like to give it a try, introductory dives are offered on almost all snorkelling trips as an added extra. You’ll be taken out by licensed instructors who’ll show you how easy it actually is.
Velvet Finger Coral
Islands If you prefer having solid ground underfoot there are several islands within a short distance, Green Island, The Low Isles, Fitzroy Island and Franklin Islands. They make an ideal place to put your feet up for the day and if you have children with you can be a good alternative to a full day at the outer reef. Green Island and the Low Isles are coral cays having formed in the last few thousand years as sand built up over the reefs below whereas Fitzroy Island and Franklin Islands were once part of the mainland and were cut off when sections of the mountain slid into the sea. While the coral is not always as pristine as further out the marine life is exceptional with a very good chance of seeing sea turtles and rays while snorkelling.
Our coastal and inland waters are home to a huge variety of fish and they’re just waiting for you to reel them in. Charters depart daily (weather permitting) on reef fishing trips where you can catch Coral Trout, Spanish Mackerel, Red Emperors and more. The crew will gut your fish and bag it for you for the trip back to the hotel where you can cook it up on the BBQ. If you’re a mad keen angler Black Marlin season runs September through December with the Blue Marlin season going from January through April. The waters off of our coast have now produced more 1,000+ pound Marlin catches than anywhere else in the world!
Not all that good a sailor? Why not consider a trip out to the Great Barrier Reef by seaplane or helicopter, this is a great option if you are looking for a half day reef trip. There are many options available, fly both ways to a pontoon, fly one way, cruise the other or maybe treat yourselves to breakfast or lunch by yourselves on a secluded tropical cay.
If the water’s a bit rough there is full and half day fishing on the estuaries & rivers in the area. There are some good size fish out there including Mangrove Jack, Fingermark and the sought after local favourite, Barramundi.
Scenic flights are also available up to Cape York and the interior or for those of a more adventurous bent, some acrobatics in an open cockpit Tiger Moth bi-plane might be the go. Hot air ballooning is available, weather permitting, up in the Atherton Tablelands and is a very peaceful, quite way to see this beautiful part of the world.
Daintree Rainforest & Cape Tribulation
Heritage areas meet, the Daintree Rainforest & Great Barrier Reef.
The Daintree Rainforest has existed for more than 110 million years and is the oldest on the planet. This World Heritage listed area begins about an hours drive north of us and contains the highest number of plant and animal species that are rare or threatened with extinction anywhere in the world. An area encompassing approximatley 1,200 square kilometres, the Daintree Rainforest National Park is home to 30% of the frog, marsupial and reptile species in Australia, 65% of the bat and butterfly species as well as 20% Australia’s bird species.
Cape Tribulation was named by Captain (then Lieutenant) James Cook in 1770 on his historic voyage as the place where his troubles began. His diary entries for the night of Sunday 10 June and the morning of Monday 11 June 1770 explain how he arrived at the name.
The guided tours through this stunning region take a full day and include a cruise on the Daintree River where you’re likely to see crocodiles on the bank and pythons curled up in the trees, rainforest walks, scenic lookouts and, of course, Cape Tribulation, the only place in the world where two World
“The shore between Cape Grafton and the above northern point forms a large but not very deep bay, which I named Trinity Bay, after the day on which it was discovered; the north point Cape Tribulation because here began all our troubles. Before 10 o'Clock (p.m.) we had 20 and 21 fathoms and continued in that depth until a few minutes before 11, when we had 17, and before the man at the lead could heave another cast the ship struck and stuck fast.”
It was off the coast that the H.M. Barque Endeavour ran onto the reef now known as Endeavour Reef. Cook ordered his men to put out the longboats and towed the ship 60 kilometres north to the Endeavour River near present-day Cooktown where, for some months, it was laid up for repairs. The option of a self drive tour of the Daintree area is also open to you if you have a car, we have maps in reception and would be happy to point out the points of interest for you to stop at. Just north of Port Douglas you will find Mossman Gorge (which our swimming pool is modelled on) which has a 3 km loop track through the rainforest. Mossman Gorge is also a favourite swimming hole for locals as the water is very refreshing and is noted for it’s complete absence of crocodiles.
Wildlife Another worthwhile stop just fifteen minutes north of Palm Cove is Hartley’s Crocodile Adventures. This working crocodile farm has shows running continuously and is an excellent way to see these animals in there natural habitat without any of the dangers that exist if you were to encounter them in the wild. The Cairns Tropical Zoo is operated by the same family as Hartley’s Crocodile Adventures and is home to a host of Australian animals that you’re unlikely to see anywhere else. For those of you looking for something to do for a couple of hours rather than a whole day we suggest a quick trip to the zoo and have your picture taken cuddling a koala or having a python give you a cuddle. Stop and see us before you head to either of these places as we have discount vouchers for both.
Stoney Creek Bridge c.1915
Skyrail, Scenic Train & Kuranda While all three of these are separate attractions most people will combine them into a day’s trip. If you have a car there are self drive options that will allow you to take in all three during the day otherwise a one price ticket that includes transfers, train & Skyrail are available. There are two trains that depart from Freshwater station near Cairns each morning that wait at the top and then return to the bottom in the afternoon while the Skyrail runs continuously. The train follows the route laid down in 1884 by local bushman and pioneer Christie Palmerston following the Barron Gorge from Redlynch to Kuranda. The 24.5 km stretch through the Barron Gorge comprises 15 tunnels, 93 curves, took nine years to complete and still stands today as a marvel of Victorian engineering. Be sure to take something to drink with you on the trip as the carriages are vintage, circa 1910 BAC (before air conditioning) and the trip takes 75 to 90 minutes depending on
track conditions. The village of Kuranda was first settled by Europeans in the 1890’s but this area has been home to the Djabugay people for over 10,000 years. Exploration of the Tablelands in the early 1800’s by Europeans opened up this area to gold prospectors and the timber industry as well as pioneer farmers. During the 1960’s Kuranda attracted the “hippy” crowd, attracted by spectacular scenery, cheap living and a wonderful climate. In the 1970’s new settlers arrived, musicians and artists, and today’s residents carry on this bohemian way of life. Markets abound in this small mountain village, the biggest are on Wednesday & Sunday, where local craftsmen display their wares for sale. Other points of interest include the Australian Butterfly Sanctuary, Birdworld and Koala Gardens as well as walking tracks along the Barron River and through the rainforest to Barron Falls. The walks range from easy to strenuous so check out the local trail guides before starting out. The Skyrail runs from Carivonica Station just south
west of Smithfield 7.5 km to the village of Kuranda and until recently was the longest gondola in the world. Comprising three sections the trip takes approximately 1 ¼ hours and has two stops along the way, the Barron Falls Power station and Red Peak station. At the Barron Falls station you will find an interactive display about the rainforest and at Red Peak station there is a rainforest boardwalk with rangers offering free guided tours that start every 15 minutes. The construction of Skyrail is one of the most environmentally friendly ever undertaken. The tower sites are situated in existing gaps in the forest and were surveyed to ensure no rare, threatened or endangered species were affected. They even saved the leaf mould and litter, along with any seedlings found, and replaced it after construction was complete. The tower footings were constructed largely by hand and, with no roads, construction workers had up to an hours hike each way carrying their equipment. Voted the most popular tourist attraction in Australia in 1999, Skyrail continues to win awards for its ecologically sensitive approach to taking visitors to the rainforest.
Millaa Milla falls
Cairns Highlands/ Atherton Tablelands The Tablelands to the south west of Palm Cove offer a relaxing, scenic drive through rolling hills and old growth rainforest and can be experienced either on an organized tour or by self drive. This trip will take a full day at a leisurely pace so make sure you start out early if youâ€™re planning to drive yourself. Stop in and see us the day before you go and weâ€™ll provide you with maps and outline the various attractions as well as the best routes to take. The Tablelands were first discovered (much to the surprise of the people who had already lived there for tens of thousands of years) in 1875 by James Venture Mulligan on one of his many expeditions in search of fertile land and valuable metals such as gold and tin. The area takes its name from pioneer
grazier John Atherton who, having been informed of tin deposits in the area, formed the town of Herberton with Mulligan and the head of another exploration party, John Newell. A track from Herberton to the main shipping terminal on the coast, Port Douglas, was carved through the rainforest under brutal conditions and now forms the main street of the town of Atherton. The completion of this track allowed the growth of mining, farming and logging industries in the area. Today, farming is still the major industry of the Atherton Tablelands with sugar cane, corn, maize, beans, strawberries, macadamia nuts and lettuce having replaced tobacco farms as the primary industries. There is no shortage of things to see and do in the
Cairns Highlands. Bushwalking tracks, wildlife spotting, spectacular 1,100 year old Kauri pines, the enormous Curtain fig tree, extinct volcanic blowholes along with many lakes and waterfalls combine to make this area one of the most beautiful in the world.
Paronella Park If time permits, a side trip to Paronella Park is well worth making. A testament to one mans vision, drive and determination, Jose Paronella created a Spanish castle here in our own backyard. Located at Mena Creek just south of Innisfail, 45 minute guided tours depart every 20 minutes taking in the Grand Staircase, Mena Falls, the Castle, Kauri Avenue and Queenslands first hydro electric plant.
The entire park was built by hand, almost entirely from materials in the park, and Jose and his wife Margerita planted 7,000 Kauri pines which have weathered many storms and now rise majestically through the rainforest. Jose built two tennis courts, a theatre, refreshment rooms and other attractions opening to the public in 1935. Movies were shown in the theatre every Saturday night and one story has Jose, being the only one in the region with a freezer and not one to let a buck slip through his fingers, having an extra long intermission while he & Margarita sold ice cream to the patrons.
Boardwalk at Red Peak station Over the Barron River
Adrenaline Junkies Finding the pace around the pool a little slow? Need a jolt to wake you up? We’ve got some great ideas on how to fix you up. We’ve got ATV quad bike & horseback riding. There’s also some awesome rivers to raft in the Far North, the Johnston & Tully will provide grade 4 & 5 rapids to get your heart racing. Or a more sedate half day trip on the Barrons grade 3 rapids. Not enough? Okay, how about freefalling from 14,000 feet? Strap the parachute on and freefall for over a minute before pulling the ripcord. Still not enough? Then maybe some bungy jumping? AJ Hackett operates both a 50 metre plunge from a tower high in the hills just a 10 minute drive south of Palm Cove as well as a Minjin swing where you can reach speeds of 100 km/h. If you need something to wake you up just let us know and we’ll arrange it, however you’ll have to supply your own brown trousers.
7th hole, Paradise Palms
14th green, Half Moon Bay
Golf / Golf Courses Weâ€™ve got some great courses on offer in Far North Queensland. Paradise Palms 5 minutes south of Palm Cove offers a real challenge for the serious golfer, the greens are huge and the fairways snake through rainforest foliage. The 182 metre 7th signature hole is arguably one of the best par threes in the tropics. The Mirage Country Club & The Links in Port Douglas are world class and are just a 45 minute drive north while there are smaller, less ego destroying courses close by us. When we say water hazard up here, we mean it, crocs up to 3 metres in length have been sighted when playing so if you land a ball in one just declare it unplayable and take your medicine.
Car Hire If you feel like getting out and about under your own steam we can arrange a car for you.
Spas After all this activity you’re going to want to unwind and relax, after all, isn’t that what a holiday is all about? Palm Cove is now recognized as the “Spa Capital of Australia” and has world class day spas close at hand. The Reef House Spa and Angsana Spa were voted # 1 & 2 in Australasia & South Pacific by Conde Naste Traveller (UK) readers and # 10 & 25 in the world. We can also arrange to have you visited in your room by a masseuse if you don’t feel like making the arduous walk down the beach.
DINING EXPERIENCE Between Cairns and Port Douglas, there are literally hundreds of restaurants to choose from. The owners of the property regularly dine at the fabulous restaurants Trinity Beach has to offer. They highly recommend:
Blue Moon Grill Lime Tree
You can contact the restaurant for bookings at: 28 Trinity Beach Road, Trinity Beach, QLD, 4879 Phone: 07- 4055 6467
You can contact the restaurant for booking at; Shop 6 22-24, Trinity Beach Road, Trinity Beach, Cairns, Far North Queensland Phone: 07- 4057 8957
Bangkok Rose Thai Restaurant
L’Unico Trattoria is set in an idyllic location on the waterfront at Trinity Beach Call: 07 4057 8855 Open 7 days a week Lunch: 12pm - 3.30pm everyday Dinner: 5.30pm - 9pm Sunday Thursday / 5.30pm - 9.30pm Friday & Saturday
Shop 2 / 22 Trinity Beach Rd, TRINITY BEACH, AUSTRALIA Reservations: 07- 4057 6222
While staying at the Resort, there are a variety of ways to experience and enjoy the region – why not try a leisurely walk along the beach or take a scenic coastal drive in an Avis rental car. For the Adventurous, there’s helicopter rides out to the reefs, or simply relax on a luxurious catamaran. Please contact our friendly staff at The Boutique Collection , who will be more than happy to assist you with organising your travel preference.
81 Vasey Esplanade, Trinity Beach, QLD 4879 Australia Phone: 07 4057 5338 For more information and alternative recommendations, please contact The Boutique Collection’s reception.
Avis Car Rental Located at the Boutique Collections Reception, please call us for rates and reservations on 4059 2499.
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