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AWARDS

meet the winner

Caroline Medcalf Caroline Medcalf of NYS Corporate was named Meetings and Events Manager of the Year at The Business Travel People Awards 2017 Tell us about your career in the industry... I’ve worked in conferences and events for over 20 years, across a variety of sectors and roles including hotels and agencies. I joined NYS Corporate eight years ago to build and launch our Event Management division. The division has been hugely successful and while managing its growth, I’ve also been hands-on in the dayto-day management of events. What do you particularly enjoy about your role? Events are demanding creatures and they require long – and sometimes unsociable – hours, so you have to love them. I enjoy the variety, creativity and the satisfaction I get from doing a great job for clients. You could be managing a series of pharma client roadshows across Europe one week, and a one-off event for 50 engineers the next. I’m lucky because I get involved in the end-toend process, from pitching ideas to the client and creative development, through to on-site team management and post-event analysis and insights.

recognising that meetings and events are at the heart of so much travel. What will the award mean for your career? I’m customer facing so it’ll help raise awareness of an amazing events team that has grown organically in line with our business requirements.

How did you feel about What do you think of The Business winning an accolade Travel People Awards? at The People It’s great to be part of awards The Business Travel People Awards recognise Awards? that recognise teams and outstanding individuals and I was so thrilled individuals – not just the teams across all aspects of the and it genuinely companies. It showcases supplier element of corporate felt like an some of the great travel management whose accolade for the personalities around and professionalism and business whole team, helps them shine, while excellence make them stand out because you can’t recognising their from their industry peers. The be a good event contributions to the entire 2018 awards open on manager without a industry. It’s well organised December 1 great team. I am also too, and that’s no mean feat! proud to win in the year that the meetings and events What advice would you give to others categories became part of the awards. It entering The People Awards? feels like I’m part of a real market shift in Do it! You have everything to gain from 40

I'm proud to win because it feels like I’m part of a real market shift in recognising that meetings and events are at the heart of so much business travel” letting people know how committed you are to the industry and customers. I already plan to enter my team in 2018. And the winners’ trip is the icing on the cake. Who wouldn’t want a five-star VIP trip to Abu Dhabi? What do you think are the industry’s greatest challenges currently? The industry has many opportunities to improve, from enhancing crisis management within events, to building greater relationships in emerging markets. And with technology evolving daily, there are boundless chances to use innovations to improve the experiences of bookers and event delegates.

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The Business Travel Magazine - December- January 2017/18  

The multi-award-winning publication written and produced for bookers, buyers, arrangers and managers of business travel and meetings. This i...

The Business Travel Magazine - December- January 2017/18  

The multi-award-winning publication written and produced for bookers, buyers, arrangers and managers of business travel and meetings. This i...