C ompass T raining M ission S tatement “To provide an innovative, comprehensive solution to effectively meet the learning and educational needs of the Compass Program
C ompass T raining T eam M embers Maria Hood
Corporate Manager, Training
Training Team Lead
Management Organization (PMO) and Partners entities using a variety of modalities.”
What Participants Are Saying About Compass Training... “Training was very valuable and informative.” - NWH Class Participant “Martha did a really good job and the insurance component was very helpful.” - NWH Scheduler
Business Systems Analyst I
Manager, Training & Development
Marion Swatton Training Coordinator
“Good atmosphere, information was clearly interpretable, it was enjoyable!” - NWH Receptionist
Navigate to Knowledge
W ebsite O fferings Web-Based Trainings (WBTs)
T raining S upport
Manager’s Corner Links to the LMS Manager’s Guide and Compass Basic
Using learning management tools,
Test your knowledge on scenarios such as: checking
a patient in, watching various demos such as
performance metrics, content storage and
scheduling and appointment, or brushing up on your computer skills.
Learning Management System (LMS)
Geared towards front-line employees, The Navigator is the
Register for training classes, download training documents, take eClasses, and more.
quality measures to support the transfer
Training team’s guide to the latest Soarian updates, FAQs, tips and tricks.
Browse our database for answers to your Soarian questions.
The Training Team facilitates the creation
Designed for managers and directors, the Captain’s Log updates these audiences on pertinent information and asks for feedback on decisions that need to be made. This newsletter also keeps managers and directors in the loop on
Job Aides & User Guides
and delivery of Compass overviews to the entities as well as develops training
the previous month’s training.
programs and materials for the Program
Message in a Bottle
Management Organization (PMO), which is
Directed to Compass Point People (CPP) which gives them
the Compass team.
View and print step by step instructions for performing a specific Soarian task.
of knowledge before, during, and after learning events.
the Compass Training Team provides
detailed information on such topics as known Soarian issues
Download the approved Soarian steps to perform
and the latest website updates including job aides and user
processes around topics such as: charge capture,
coding, patient access, person management, scheduling and technology.