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Customer Guidance Systems

eGate 速


eGate

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The Way into New Worlds of Shopping Wanzl opens the way with latest entry and exit systems: the electronic eGate system represents the pinnacle of access control technology and is designed to meet the most demanding service requirements. With intelligent sensors and multi-functional high-tech features, eGate marks the transition to a new world of shopping with self-scanning and self-payment.

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eGate

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The Starting Point for Sales Success Whether “entrance” or “exit” – the new eGate generation is a future-proof solution with a strong presence and an effective measure for preventing stock losses.

eGate with classic round arm

eGate Entry Systems The entry area is one of the most sensitive zones in the market. On the one hand, the reception should be as open and friendly as possible but on the other hand, safeguarding inventory is extremely important. The new intelligent eGate system generation achieves both: it blends perfectly into any shopping environment and also provides the ultimate in security and maximum protection against unwanted and costly stock shrinkages thanks to advanced sensor technoglogy.

eGate with promotion arms

eGate exit gates The checkout area in the supermarket is becoming an innovation zone. Self-scanning and self-payment stations offer customers greater flexibility and help to reduce queues effectively. The intelligent eGate from Wanzl is an important component of automated checkout systems, as it guides the flow of customers while reducing inventory differences. At the same time, adaptations or updates can be performed at any time.

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eGate

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The Experience of New Perspectives A new generation of systems from Wanzl which integrates perfectly into emotional worlds of shopping. Without a doubt the most attractive way to receive your customers – from every angle.

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eGate

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Custom Solutions From CAD-assisted planning and visualisation of the tailor-made solution for your store to quote preparation through to professional installation by our service partners: with the eGate, you get a complete service package.

Regardless of how you imagine your entry system – as one, two or even doubled: eGate entry systems are so upgradable that essentially a tailor-made solution is created whose function perfectly matches your wishes and your entry situation.

Whether it’s a question of the power supply, passage widths, arm variants, opening angles, designing the entry or exit section or connecting to Wanzl partition systems, the eGate always gives you maximum flexibility.

Our service partners are available to help you anywhere and at any time. 6


eGate

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The Systems: Open for Everything eGate systems boast plenty of features as standard – for your customers’ and your own security. They create an inviting reception area, deter thieves and offer a unique range of multiple benefits.

eGate: Open and Secure In tandem with the transparent Wanzl glass swivel arm, the eGate creates the appearance of an open entry, but at the same time helps to prevent thefts.

eGate: Reducing Inventory Differences

eGate: Improving Child Safety

The intelligent control identifies and reports inappropriate customer behaviour and blocks passage. Attempts at manipulation are immediately forwarded to your staff by alarm: the eGate prevents the entrance being used as an exit.

Your small customers are also safer with eGate. A special equipment package protects children if they are in the swivel range of the arm – the system stops automatically. No wonder the eGate bears the “GS” mark of the TÜV product service.

eGate: Opening Escape Routes

eGate: Measuring Customer Frequency

However, your customers can use the system as an escape route in emergencies. Using modern motor technology, no staff are required to make the system ready for use again: the eGate returns to its starting position automatically.

Wanzl offers a special software package for the eGate for measuring customer frequency. It facilitates statistical analyses on the PC of the number of your customers in one or more branches so you always know what’s happening.

eGate “Made by Wanzl” With a Clear Conscience The effort to protect the environment is a duty of Wanzl to our customers, our fellow people and future generations. For this reason, energy consumption of the eGate in standby was reduced by 50 percent. And like all products from Wanzl, the eGate is manufactured in accordance with environmental management standard ISO 14001. 7


eGate

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Pat. pend.

Helping prevent theft Whether a thrill-seeker, first-timer or professional: theft is far more than just a minor annoyance for the trade. The effective and sophisticated entry and customer guidance systems from Wanzl help to reduce inventory differences dramatically.

Security: Standard Equipment Panic alarm* With appropriate counter-pressure, the swivel arm opens in the direction of the exit. The panic alarm is triggered and indicates both emergencies and cases of abuse:

Entry section if desired

• An acoustic signal sounds, and if required a customised voice output is also possible (option) • In order for staff to open the system in the direction of the exit, we recommend our radio remote control (see page 9, optional equipment) Entry

Sales area

Automatic arm reset After the panic alarm is triggered, the swivel arm immediately returns automatically to its original position, regardless of the opening angle:

Entry section if

Entry

Sales area

• The alarm signals (acoustic) end automatically. The system then immediately resumes “normal” operation • The system is only open for a few seconds and prevents people from exiting the store

Security: optional equipment Exit alarm*

Acoustic alarm: Order no. 77.73 594.95 Alarm with voice output: Order no. 77.73 707.95 The integrated radar detects the direction of movement. If a customer wants to leave the store through the entry system, he is detected even before reaching the system. The system can optionally issue either an acoustic alarm or an individually selectable voice output.

Entry section if desired

Entry

Sales area

Barrier manipulation alarm*

On request

Entry section if desired

Entry

* 8

If the arm is tampered with deliberately during the closing procedure, an acoustic alarm is triggered. The interaction of persons who intend to remove goods without paying is indicated to the staff acoustically and is ultimately prevented. Sales area

It is possible to transfer the alarm signal to superordinated systems.


Other optional equipment Power supply from the ceiling

Order no. 77.86 815.10 Supply 230 V and signal line 12 V (e. g. for double eGate systems) from the ceiling. In this way, you can dispense with any building measures, and conversion work is much easier.

Digital counter

Order no. 98.73 883.00 Customer counting is carried out by a radar that detects directional movement, and a digital display acts as the output device. The default setting of the radar sensitivity guarantees the highest possible count accuracy.

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Control panel

Order no. 98.72 914.00 The passage is opened with a button on the control panel (individual release). The arm closes again after the opening period expires. By actuating a switch on the control panel, you can keep the passage open indefinitely (constantly open). If you actuate the third button, the arm opens in the opposite direction. The exit alarm (option) is deactivated for 7 seconds, and the staff can leave the market through the entry system.

Radio remote control

Order no. 98.73 693.00 With the radio remote control, you can operate one or several systems remotely. The radio remote control allows you to release the eGate in the passage direction, in the exit direction or to set it constantly open.

Tandem radar

Order no. 77.73 481.95 By installing a second radar module, it is possible to detect customers who approach from an acute angle and to trigger the opening signal. The second radar module can also be retrofitted. Both radar beams can be adjusted individually to suit the relevant situation. Entry

Sales area

Customer frequency measurement 1 2 3. ..

On request Customer frequency in the store is measured and saved on a PC using the integrated radar modules in the entry systems. The result permits targeted personnel management and act as a basis for statistical evaluations.

Entry section if desired

Obtain information, determine key indicators:

Entry

Ideal Count accuracy clearance approx. 85 % - 90 % approx. 80 cm

Sales area

Arm stop Entry section if desired

Light barriers in the exit section Entry

• Personnel management in the form of • targeted checkout occupancy • Controlling of personnel allocation at • serving counters • Person frequency measurement for controlling evaluations On request

Benchmarking of various markets Success monitoring of time-limited marketing measures

The “arm stop” swivel arm monitoring protects persons, and especially children, from possible injuries. Integrated light barriers automatically stop the swivel arm and rule out any risk of injury to a large extent.

Sales area

Fire alarm

On request ”eGate” can be integrated into the facility management system. In emergencies, an acoustic alarm is triggered at the entry system and both staff and customers are warned. The swivel arm opens automatically in the direction of the exit and opens up an emergency exit.

Entry section if desired

Entry

Sales area

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The Appeal of the Latest Technology Function

Model

eGate entry systems are equipped with a radar control as standard. In the case of two-way systems, the second system is controlled by an infrared light barrier. The radar control saves space, as in most cases it is possible to dispense with an entry section.

Aluminium columns, plastic powder-coated in a customised colour scheme. A swivelling mechanism made of metal, surface high-gloss chrome-plated or plastic powder-coated in colour, or finished entirely in a stainless steel look. If desired, the equipment can also include a high swivel arm to prevent people from climbing over (see illustration above).

Setting the radar beam – range 0.5 to max. 2.5 m

Arm variants Rear

Entry section if desired

Sales area

Entry

1000 2000

The range of the radar beam can be adjusted flexibly to suit the space available, whereby the width (a) always remains constant. This guarantees reliable function and that the system always opens at the correct time.

Swivel arm Classic Tube arm, high-gloss chrome-plated. Sign made of plastic, white or transparent acrylic glass, printed on both sides.

Rear

Swivel arm Promotion* Tubes, high-gloss chrome-plated. Arm ends made of plastic in attractive colours. Sign made of plastic, white or transparent acrylic glass, printed on both sides.

Swivel arm Glass* Transparent singlepane safety glass, with frosted finish on the inside face if required.

* Design

Technical equipment, as standard

Sample systems Radar control for individual systems

The low operating voltage of 24 Volt provides excellent safety.

Entry section if desired

eGate systems comply with both national and international safety requirements. Sales area

Entry

Even opening of the swivel arms. No subsequent oscillation; exact positioning.

Radar control for double systems Entry section if desired

Synchronised opening of the swivel arms in all double systems. Infinitely variable opening angle from 0° - 180°. Precise adjustment to suit the local conditions using the teach-in procedure. Sales area

Entry

Radar control + light barrier for two-way systems

The opening period of the swivel arm can be adjusted from 1 to 15 seconds. The system then closes again automatically.

Entry section if desired

eGate systems may be converted on site from left- to right-opening, or vice versa.

Entry

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Light barrier

Sales area

Interface RS485: Data evaluation and remote control via PC.


eGate – Systems for Every Application Area *

All the systems in the order section are fitted with the Classic swivel arm. Inner clearance = Passage width Also available: Passage widths of 1,400 and 2,000 mm.

eGate

Dimensions (mm)

Individual systems

Left-opening 23.14 504.10-0001

Arm length Inner clearance Total width

850 870 1200

Exit section Centre - centre

Central section Centre - centre

1255

Individual systems

1255

23.14 505.10-0001

1750

Order no.

Right-opening

850 870 1200

1255

1255

Exit section Centre - centre

Left-opening Order no.

Right-opening

23.14 512.10-0001

8 Arm length Inner clearance Total width

850 870 1200

1750

2-way

850 870 1200

23.14 513.10-0001

1255

Double systems

1740 2140

Exit section Centre - centre Arm length Inner clearance Total width

850

Opening both sides Order no.

23.14 520.10-0001

1255

Double systems with central guidance system 850 870

Left-opening

850 870

Arm length Inner clearance Total width

Right-opening

Double systems

1255

23.14 522.10-0001

Exit section Centre - centre

1750

Order no.

2250

Central section Centre - centre

2-way

850

Opening both sides

1740 2140

2-way, with central guidance system

850 870

850 870

Left-opening

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Right-opening

2250

1255

23.14 524.10-0001

Double systems

Order no.

Arm length Inner clearance Total width

850

Exit section Centre - centre

1750

Order no.

Exit section Centre - centre

Central section Centre - centre

Arm length Inner clearance Total width

23.14 526.10-0001

Depending on the market situation, the systems can also be fitted with an additional entry section.

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eGate

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The Security Portal for the Checkout The checkout area in the supermarket is becoming an innovation zone. Selfscanning and self-payment stations used in parallel with traditional manned checkouts offer customers greater flexibility and help to reduce queues effectively. At the same time, selfcheckout solutions ensure increased efficiency and lower costs for registering and paying for goods. Modern self-checkout solutions require technically sophisticated exit gates The intelligent eGate from Wanzl is an important component of automated checkout systems, as it guides the flow of customers in a customer-friendly way while preventing inventory differences.

eGate with promotion arms

eGate: Full control eGate®

All basic functions can also be controlled by control panel or remote control. In addition, the integrated PC interface offers unlimited possibilities for exchanging data, as required for connection to the building process control technology or for remote maintenance, so eGate is always online.

eGate: A step ahead Regardless of whether you are planning to set up self-pay checkouts or connect the systems to a central computer in the future, adaptations or updates can be performed at any time: the eGate software is open to everything.

Please simply request our extensive sales materials on “Customer guidance systems”.

Germany: Wanzl Metallwarenfabrik GmbH Bubesheimer Straße 4 · 89340 Leipheim Phone +49(0)8221/729-0 · Fax +49(0)8221/729-1000 info@wanzl.de · www.wanzl.com Great Britain: Wanzl Ltd. Europa House · Heathcote Lane · Warwick CV34 6SP Phone +44(0)1926/45 19 51 · Fax +44(0)1926/45 19 52 enquiries@wanzl.co.uk · www.wanzl.com Australia: Wanzl Australia Pty. Ltd. 97 Highbury Road · BURWOOD VIC 3125 Phone +61(0)3/98 08 22 99 · Fax +61(0)3/98 08 22 66 info@wanzl.com.au · www.wanzl.com

Brochure No. 885/2009 - EN

“Premium quality and secure, reliable functioning.”

MD · 05/2009 · Dimensions in mm, specifications approximate, colours similar to RAL, subject to design changes. © Copyright by Wanzl

Wanzl provides perfect solutions for entries, exits and barriers in mechanical or electronic designs:


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