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Sheffield Teaching Hospitals NHS Foundation Trust

Summer 2019

Inside:

New partnership enables more people to donate stem cells in Sheffield

Building on the staff survey results Work begins on Weston Park walkway


Welcome Welcome to the Summer edition of Link Magazine. I would like to start by saying thank you to the thousands of our staff who completed the NHS Staff Survey. The results of the survey are vital in helping us to identify what we are doing well, and where there is room for improvement. It was very pleasing to see that the Trust scored equal to or better than the national average in each of the ten key areas covered by the survey, and I was especially delighted that the number of staff who would recommend Sheffield Teaching Hospitals as a place to work was well above the national average. In order to provide the best for our patients, we also need to look after our staff, so it was encouraging that so many respondents felt that STH is a good place to work. We are always aware that there is more to do though, from maximising flexible working opportunities to improving aspects of IT

provision, and work is already underway in those areas identified in the survey. I am currently reading through all of the individual comments and suggestions we received. You can read more about the survey results on page 3. Talking of building on what we can offer as a Trust, it is fantastic news that we have linked up with NHS Blood and Transplant and DKMS to enable us to provide collection services for more stem cell donors. This means the Therapeutic Apheresis Service at the Hallamshire is now the first in the country to provide collection services for all three stem cell and bone marrow registries in England. Read the full story on page 4. Elsewhere in this edition, you can read about the start of work on the new £2.4m walkway that will link Weston Park Hospital to Jessop Wing and the Royal Hallamshire, completing the connections across all three sites and improving patient transfers.

There is also news of an incredibly generous £1.3m donation to pay for a new surgical robot, more awards for brilliant staff, fertility treatment that is helping families to realise their dream of having children and much more. Best wishes, Kirsten Major

Contents 9

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4 First person to donate lifesaving blood stem cells in new stem cell partnership 5 Are you ready for Give it a Go Week? 6 Work starts on new £2.4m aerial walkway at Weston Park Hospital Page 2 • Link - Summer 2019

10 7 Video telemetry unit helps diagnose sleep disorders 9 Work of teams across the Trust recognised with awards

10 Jessop Fertility make couple's dream come true 11 Specialist nurses raise awareness of tuberculosis 12

Keeping our patients safe


Building on the results of the staff survey Thank you to the 7500 members of staff who filled out the staff survey. The feedback we receive helps make real changes to improve the working lives of staff and the care provided to patients.

networks will provide another way for us to gain more insight into what you would like us to focus on improving. We were also above the national average for Quality of Appraisals, Safety Culture and Safe Environment – Bullying & Harassment.

This year’s survey results show further improvements in a number of areas. This includes the percentage of staff who would recommend the Trust as a place to receive care or work being well above the national average.

Other areas where we were equal to the national average and there was positive feedback included: • Health and wellbeing support • Immediate managers support

In comparison with last year’s results, more staff reported feeling satisfied with their pay and the recognition they get for the work they do. More respondents also reported that staff who are involved in or report an error, near miss or incident are treated fairly. The way the results have been analysed nationally is to group the questions into ten key themes. These are: • Quality Diversity & Inclusion • Health & Wellbeing • Immediate Managers • Morale • Quality of Appraisals • Quality of Care • Safe Environment – Bullying & Harassment • Safe Environment – Violence • Safety Culture • Staff Engagement In all ten themes the Trust was equal to or

• Quality of care delivered • Safe Environment - Violence • Staff Engagement

better than the national average. Staff morale, equality, diversity and inclusion themes are key elements of our new People Strategy, A Brilliant Place to Work. There has been fantastic support on Equality, Diversity & Inclusion from right across the Trust and some great ideas such as the weekly ‘Fact File’ about different cultural celebrations, flying the Pride flag and most recently the development of three new networks for staff who have a disability (visible, hidden & those with long term health conditions), staff who identify as LGBTQ+ and for Black, Asian and Minority Ethnic (BAME) colleagues. We hope these

We didn’t score below average in comparison with other Trusts in any areas of the survey, but there are areas where feedback indicates there are still improvements to be made. This includes improvements to aspects of IT provision, recruitment in some areas of the Trust, staff being involved in decisions which impact on them and more opportunities for flexible working. There is also work already happening to build on the health and wellbeing support available to staff, such as the introduction of a 24 hour confidential support and advice line. A detailed analysis of the results is taking place to ensure the points that came out of the survey are addressed and built on. Look out for more information.

Marge still loves her work after nearly 40 years Marge Allen is a Clerical Officer in Acute Therapy Services and has worked for us for almost 40 years. Marge, who is 77, started out as a ward clerk within the Cardiac Intensive Care Unit, a role she created from scratch, and then became Unit Assistant. After 20 years, she then worked within the modernisation team within service improvement, creating the new ‘Booked Admissions’ service which allows patients to choose and book their dates for admission to hospital. Within this role Marge was then asked to work for the Acute Therapy Service Department, evaluating the Invest to Save Programme. Marge retired in 2003, but missed her work and was equally missed in the department and was offered to return to work one day a week, working flexibly.

Marge now works every Wednesday supporting the admin and clinical teams. Marge said: “I am delighted to be able to continue working as part of this special team. Working keeps me physically and mentally fit. My working day each week is a pleasure and I look forward to the challenges of each new day. At a senior age working within this diverse team is fulfilling, enjoyable and ultimately benefits the Trust which is a brilliant place to work. “The team have been fantastic in supporting me to continue working and helping me to develop new skills and undertake new tasks. They in turn are really appreciative of my knowledge and experience gained throughout my 40 year career. The respect shown by my colleagues is a shining example of inclusion and retention of staff within STH.” Page 3 • Link - Summer 2019


First person to donate lifesaving stem cells in new partnership A SPECIALIST medical unit at the Royal Hallamshire Hospital is now enabling more people to help save lives all over the world.

Donor James Moore with staff

The NHS Blood and Transplant Therapeutic Apheresis Services (TAS) unit, has become the first unit in the country to provide collection centre services for donors from all three stem cell and bone marrow registries operating in England. The latest partner is DKMS, a blood cancer charity registering potential blood stem cell donors aged between 17 and 55. The TAS unit is now the only NHS centre in England that provides services for donors from the British Bone Marrow Registry, Anthony Nolan and DKMS. Stem cell and bone marrow donations are collected to support people who have blood disorders and cancers such as leukaemia and require a lifesaving stem cell transplant. The first person to donate through the DKMS partnership was James Moore, 26, from Liverpool. James was inspired to register as a potential blood stem cell donor after hearing the story of a young Liverpool boy who needed a transplant.

for someone and to go on and donate my blood stem cells to help save their life is such an exciting experience and one that I will never forget. What better gift can you give then the gift of life?”

He was on the registry for a few years before being identified as a match for someone in need.

Each year around 400 patients can’t have this potentially lifesaving treatment because there’s not a suitable donor.

He said: “To be identified as a potential match

Catherine Howell, NHSBT Chief Nurse

Diagnostic and Therapeutic Services, said: “For some patients, a stem cell transplant is the only hope of survival and if a family member is not a match, patients reply on the generosity of strangers. By working together with DKMS and Sheffield Teaching Hospitals we hope to increase the number of donors available to people and save more lives.” For more information about becoming a stem cell donor, visit www.nhsbt.nhs.uk

Don't forget to declare gifts, hospitality and interests All NHS staff are required to declare any details of potential conflicts of interest and receipt of gifts, hospitality and sponsorship according to certain rules and limits. This applies to everyone regardless of your role or seniority. To help you do this easily, a new online system called MES Declare has been launched and an updated Standards of Business Conduct Policy, is available on the Intranet.

What do I need to do now? When we launched MES Declare at the end of March 2019 you will have received an email containing your MES Declare log-in details with a prompt to enter any existing declarations. Thank you to all staff who have already done this. You can log in at any time to view and edit Page 4 • Link - Summer 2019

your declarations, and you should add new ones when they occur. If you have not yet done so, please login to MES Declare and enter any existing declarations now. The email containing your log-in details will have come from sheffieldsupport@mydeclarations.co.uk. If you need us to resend this e-mail please contact Judith.green@sth.nhs.uk.

Will everyone see my declarations? Declarations from decision makers – directors and other senior staff members, including Management Briefing Board (MBB) members - have to be published on the Trust website. These systems are in place to ensure openness and transparency and to protect staff from allegations that they have acted inappropriately.

I have additional questions, who can I speak to? We have created a declarations of interest microsite, accessible from the Trust Intranet (http://nww.sth.nhs.uk/nhs/ DeclarationOfInterests/index.html). This contains guidance materials and frequently asked questions. You can also discuss any issues with your line manager who can contact the Chief Executive’s Department for further guidance as necessary. If you are unsure about whether your particular circumstances should be declared, it's best to be on the safe side and declare it. If you require further information or support, please contact Corporate Governance Manager Judith Green on Judith.green@sth.nhs.uk.


(l-r): Dave Allen with David Reynolds, Executive Director at Sheffield Hospitals Charity; Kirsten Major, Chief Executive at Sheffield Teaching Hospitals NHS Foundation Trust; Jim Catto, Professor of Urology

Patients to benefit from new surgical robot, thanks to £1.3m donation Our patients will benefit from a new state-of-the-art surgical robot, following the biggest ever donation to Sheffield Hospitals Charity. Sheffield businessman and chairman of The A&S Leisure Group, Dave Allen, made the £1.3 million personal donation to enable more patients to benefit from a far less invasive form of surgery. As many as 200 patients per year with prostate, kidney and bladder cancer will benefit from the robot which is one of the most advanced types in the world. Robotic surgery can often allow patients to return home earlier and

allows major surgery to be carried out, but with smaller incisions. Mr Allen, said: “I’m so happy that the surgical robot will make a difference to the lives of people who live in the community." The robot allows surgeons to perform delicate and complex surgery from a sophisticated robotic platform. The camera is ten times more accurate than the human eye and with specially designed ‘wristed’ instruments the surgeon can perform complex surgery through small incisions with precision.

Professor of Urology, Jim Catto, said: “The second robot will mean we can offer this less invasive form of surgery to even more patients which is fantastic.” Patients across the region, including from Doncaster, Rotherham, Barnsley, Chesterfield and Sheffield will benefit from it. David Reynolds, Executive Director at Sheffield Hospitals Charity, said: “This is the largest single donation we have ever received and I’d like to personally thank Mr Allen for his incredibly kind donation.”

Why not give your idea a go? Do you have an idea for something in the area where you work where you think making a change would be better for patients, staff or visitors? Well now is your chance to put your idea into action! The week commencing 16th September, everyone across the Trust in clinical and nonclinical roles are encouraged to make a change for the better or try out a new idea. Your idea doesn’t have to be a big one, it can be a small idea and in fact over recent years its often been the small things that have made a difference and been rolled out across the Trust. It doesn’t even matter if your idea doesn’t work out, because if we don’t try things we

will never know what does work! Over the past five years there’s been some amazing changes made which have been a direct result of Give it a Go week, including: • Yellow lids on water jugs as a visible sign to show when patients need help with hydration • Creation of a permanent urology assessment unit after the idea was trialled in a small part of one ward • Board rounds are now widely adopted across our wards after being trialled during Give it a Go week So why not get your thinking caps on and take this opportunity to make a change to that thing that’s been bugging you? Or if you’re

not in a clinical area why not think about giving it a go by changing some of the ways you do things such as trying to be more paper light, using Skype or teleconferences instead of meetings to cut down on cross city travel etc. Please speak to your line manager in the first instance to discuss your idea and if you’re going to take it forward and need some extra guidance or support you can also contact the Organisational Development team. Getting involved with Give it a Go week is as simple as taking two minutes to complete the form on this link www.surveymonkey. co.uk/r/Q7F6BPK or by speaking to one of the team in Organisational Development on 0114 2715913. Page 5 • Link - Summer 2019


Work starts on new £2.4m aerial walkway at Weston Park Hospital Work to build a new £2.4m aerial walkway which will link Weston Park Hospital to the Royal Hallamshire Hospital is underway. Chief Executive Kirsten Major was joined by staff from across both hospital sites to cut the first turf at the ceremony to mark the beginning of the construction work. The new glass walkway will enable patients to be directly transferred across to the Hallamshire Hospital and vice versa without the need to be transported by an ambulance or taxi. This will mean staff will not have to wait for transport to be available before they can transfer patients between the two hospitals. The £2.4m investment is part of a wider programme to transform cancer services and facilities at the hospital, which has so far seen investment in a £7m ward refurbishment programme, the creation of a dedicated Weston Park Assessment Unit and a £1.64m interim outpatients department. Plans for a new £3.6m pharmacy aseptic unit have also

Dr Trish Fisher (Clinical Director, Weston Park Cancer Centre), Kirsten Major, (Interim Chief Executive, Sheffield Teaching Hospitals NHS Trust), Simon Carr (Managing Director, Henry Boot Construction) and Professor Robert Coleman (Trustee of Weston Park Cancer Charity) been approved. Kirsten Major said: “We already have a walkway linking the Jessop Wing with the Hallamshire Hospital and so the new link to Weston Park completes the connections across all three sites. It means we can transfer patients

in a timely, convenient, dignified and safe way without patients having to go outside and for our staff it provides a safe, easy and quicker link to use rather than having to walk outside.” The works are expected to be completed at the end of 2019.

New outpatient hub takes shape Work is progressing on a new MSK outpatient facility on B floor at the Royal Hallamshire Hospital. The new department will incorporate the MSK departments of therapy services, rheumatology, pain and orthopaedics. A new administrative area to support the department is now open and some of the administrative staff from therapy services and rheumatology are working from there. Work on phase 2 of the project is now due to start in July. This phase will include: • The therapy reception will be shared with rheumatology and rheumatology reception will be closed • There will be 2 e check-in screens to help patients avoid queues • Rheumatology will be running from the newly refurbished clinical rooms • The rheumatology day case area will move to a temporary area at the back of the therapy gym • The rheumatology administrative staff will move to their new department Page 6 • Link - Summer 2019


Dedicated video telemetry unit helps diagnose epilepsy and sleep disorders A new video telemetry unit helping to diagnose patients with suspected epilepsy and sleep and movement disorders has opened at the Royal Hallamshire Hospital. Video telemetry is a specialist recording technique which involves simultaneously measuring brain electrical activity and video recordings of patient’s seizures to diagnose and investigate the nature of attacks that affect the brain. The unit, which has been relocated to the N2 ward, provides enhanced facilities for patients including two side rooms, a threebedded bay area and a new control room. Up to ten patients will be investigated in this unit each week, which is the largest of its kind in the north of England. The new control room allows for 24/7 monitoring of patients, while the side rooms give patients who are attending for sleep studies much needed privacy and a better environment in which investigations for sleep disorders can take place.

Charlotte Waite in the new control room at the unit Carrie Upton, 31, from Lincoln has suffered with epilepsy since she was 14. She used the video telemetry unit two and a half years ago for investigations which showed the seizures were very deep in her brain. This time round she’s hoping that the tests will pinpoint the exact location of her seizures so she can have surgery. “I’m really impressed with the new unit. I felt very safe in their care. It’s been brilliant.”

Dr Helen Barker appointed as Clinical lead for HODS Dr Helen Barker has taken up the post of Clinical Lead for Haemato-Oncology Diagnostic Service (HODS). HODS serves a population of 2 million across the hospitals of South Yorkshire, Bassetlaw and North Derbyshire. Dr Barker takes up the role at a time of important technological advances in the diagnosis of haematological cancers, which will bring personalised diagnosis and therapeutic interventions in to daily clinical practice for haematology patients.

Silver medal for Sheffield Teaching Hospitals ‘Warrior’ Medical HR advisor Caroline Buckle, has brought back the silver medal after competing in the Warrior Games in Florida last month. Caroline competed in an impressive sequence of events including seated shotput, para-powerlifting, cycling, swimming and seated discuss, in which she won the silver medal. Caroline is a veteran and served in the Army providing support to staff and personnel in Germany, Cyprus and Kenya and on a number of operational tours including in Bosnia, Iraq and Afghanistan. Following an incident in 2009, Caroline was left with life-changing injuries to her left leg and also suffers from anxiety, depression and post-traumatic stress disorder. Caroline said: “The Warrior Games gives a chance for amazing individuals to overcome huge barriers in their lives and compete together to feel part of a team again. For me it is that I am showing the world that I am not defined by my illness or injury, I am a force to be reckoned with and I will keep pushing hard and reaching for the stars”. “Warrior Games was the start of a new chapter in my life, the one where I am finally winning at fully feeling the buzz of living life, that is the biggest medal I won. I cannot thank the Medical HR department enough for supporting me and granting me the time off to go away and compete.” But Caroline is not stopping there, and is soon to compete in the national Invictus UK Team Trials. The trials will be hosted in Caroline’s hometown of Sheffield for the first time in history and will act as qualifying trials for next year's Invictus Games in the Netherlands. Page 7 • Link - Summer 2019


Work of teams across the Trust recognised with awards

Interventional radiology services have been awarded exemplar status by the British Society of Interventional Radiology. Interventional radiologists are specialists who use image-guided techniques to treat a range of conditions. Teams receive the award after a rigorous independent external assessment process where they have to demonstrate a good quality care, patient focus and service improvement. Dr Trevor Cleveland, Consultant Vascular Radiologist, said: “We are delighted to have achieved this prestigious status, which is great national recognition of the service the whole team provide."

Podiatry Services have retained a Customer Service Excellence Standard for the 23rd year running, recognising the high quality service and care it provides to patients with foot problems. Dr Lisa Farndon, who leads on customer care for the service, said: “We are so proud to retain this esteemed customer service quality standard for another year. It demonstrates what a dedicated team of podiatrists and support staff we have working in our department. Page 8 • Link - Summer 2019

The Inpatient Diabetes team are one of seven teams from healthcare organisations across the country to be named as a finalist in the 'Diabetes Care Initiative of the Year' category in the Health Service Journal's Value Awards. The team have introduced a series of interventions that have significantly improved the experience of patients who were admitted to hospital because of their diabetes. Dr Rajiv Gandhi, Clinical Director & Consultant Physician at the Department of Diabetes and Endocrinology, said: “We are delighted to have been nominated for this award.”

The Yorkshire and Humber Apprentice Implementation Group, which is chaired by Mandy Scott, picked up the first prize in the Shirley Fletcher Apprenticeship Award at the National Healthcare Awards in recognition of the outstanding contribution it has made in developing the healthcare science workforce of the future. Since the apprenticeship scheme has been running, over 120 people have been offered apprenticeship positions, with 80% going on to achieve employment by the end of their placement.

Professor Jaydip Ray, Clinical Director in Ear, Nose and Throat and Hearing Services and Consultant Ear, Nose and Throat Surgeon at Sheffield Teaching Hospitals, has been named as one of eight new Deputy Lieutenants of South Yorkshire.

Professor Simon Heller, Research and Development Director and Honorary Consultant Physician, delivered the 2019 Banting Memorial Lecture, the highest honour bestowed by Diabetes UK. Professor Heller has led the way in developing key research that aim to reduce the burden of hypoglycaemia, a condition that occurs when a person's blood glucose level has dropped too low.


Launch of grand plan to double charity funds for Sheffield Teaching Hospitals

The world feels different when you’re living with dementia. Will you help make Sheffield hospitals better for people with dementia today? Sheffield Hospitals Charity has launched our new appeal to make the experience of being in hospital better for those living with dementia. We aim to raise £200,000 in the next 12 months so we can kick start making our local hospitals more dementia friendly. You can support the Dementia Appeal online at sheffieldhospitalscharity.org.uk/ dementia

Walk for Wards 2019 – Sunday 8 September

An ambitious plan is underway to double the amount of money raised by Sheffield Hospitals Charity which is being backed by a major overhaul of the charity’s brand. The colourful and distinctive new look represents Sheffield’s seven hills and will help to make it easier for supporters to recognise what they are backing and how their money is being used. David Reynolds, executive director at Sheffield Hospitals Charity, said: “The service you all provide is amazing however there will always be room for improvement that NHS funding isn’t able to cover. This is where the charity can help, by funding projects that ensure every patient receives world class care at the time they need it.

“With the support of staff and local people, our challenge is to fund even more projects and help even more patients. For this reason we have set ourselves an ambitious target of doubling the amount of money we raise from £2.5m per year to over £5.6m over the next five years – because we firmly believe the people of Sheffield deserve the very best.

Take part in Sheffield Hospitals Charity’s annual sponsored walk and raise money for your ward or department. Sign up today at sheffieldhospitalscharity.org.uk/ walkforwards and find everything you need to raise as much money as possible. There are two routes to choose from, a short but sweet 5k or a more challenging 10k walk, that takes in the beautiful countryside of the Longshaw Estate in the Peak District National Park. Minimum sponsorship is £50 per person.

“We’ve changed the way we look and have introduced a new logo to support this journey, to make it obvious who we are and what we do so that people can identify with us easily. “We want people to know that by supporting Sheffield Hospitals Charity they can make a real and lasting difference to the healthcare of people being treated in Sheffield today and for future generations.” Page 9 • Link - Summer 2019


Fertility treatment makes dream come true Mum Nina Sell tells us how treatment at Jessop Fertility led to her successful pregnancy.

remember was a lovely woman telling me that I was pregnant and that my hormone levels were very high so the chances of this being a viable pregnancy were good. It was one of the happiest days of my life and definitely the best birthday present I have ever received.

"We started our journey with Jessop Fertility back in 2014 after trying to get pregnant for three years. We went through many tests and started our treatment in September 2014. It was an emotional rollercoaster, constantly worrying if each stage of the treatment would be successful, but we put our full trust into the team.

“Thank you Jessop Fertility for making our dream come true and for giving us the most amazing little boy. He amazes us every day and will soon turn four. We will be forever grateful to you." “After discussing our options, we decided to go for IVF. Our embryologist collected six eggs which were then safely stored in the incubator once fertilised. We waited to see if one of the eggs reached the blastocyst stage before implanting to give me a higher chance of

becoming pregnant. Luckily one did and so we went back for it to be implanted five days after egg collection. “On 8th October 2014 (coincidently my birthday) we went for a blood test to see if the IVF had been successful. I remember that day well, I had convinced myself that it hadn’t worked and decided to go straight back to work to take my mind off it. I got the phone call during the afternoon that day and all I can

“I received consultant led care at the Jessop Wing hospital throughout my pregnancy and had many scans. The care I received was outstanding. My pregnancy was pretty straightforward right up until about 34 weeks when we were told our baby was footling breech (meaning he was facing the wrong way). I was monitored to see if he moved position but unfortunately he didn’t and at about 36 weeks I was admitted to Jessop Wing and I stayed there for 17 days in total. Our son Leo was born on 8th June 2015 by planned C-Section weighing just over 8lb - the happiest day of my life. The care I received during those 17 days in hospital was amazing and the C-section went so smoothly - I was informed at every stage. “Thank you Jessop Fertility for making our dream come true and for giving us the most amazing little boy. He amazes us every day and will soon turn four. We will be forever grateful to you."

Patients join in Mi Amigo flypast celebrations Patients at the Royal Hallamshire Hospital joined thousands of people in Sheffield in watching the Mi Amigo flypast.

The specially arranged flypast was held in honour of the crew of the American B-17 Flying Fortress, Mi Amigo, which crashed in Endcliffe Park during World War Two, killing ten American airmen. The memorial has been maintained for over 40 years by Sheffield man Tony Foulds, who was a child playing in the park at the time of the crash and believes the pilot deliberately avoided landing in the field to save the lives of him and other children. Patients on Q1 ward had an outstanding view as the flypast gave an aerial salute to the Mi Amigo crew and Tony. Therapists arranged a breakfast party for patients in the day room,

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overlooking the city, with patients served breakfast while watching the aircraft. Children from the Sunshine Day Nursery also watched the flypast from outside the nursery.


Sheffield becomes regional hyper-acute stroke unit Sheffield will become a regional hyper-acute stroke unit from July, following a regional reconfiguration of the service. Along with Doncaster, Sheffield will become a regional unit and take patients from Rotherham from July, and from Barnsley from October. A brand new facility is being created on L floor at the Royal Hallamshire Hospital, which will have 16 hyperacute beds on L2. There will be a teleconferencing area for liaising with colleagues across the region daily to manage the patient pathway. L2 will also have an eight-bedded neuro-admissions unit with a four-bedded trolley bay, and a ‘fit to sit’ area for patients with possible Transient Ischaemic Attack (TIA) – also known as a ‘mini-stroke’ - or other walking-wounded patients who do not require a bed. To deliver the new service, a number of staff have joined the team, including staff nurses, stroke nurse practitioners, a new member of the Patient Flow Team, ward clerks and therapy staff. This will help to deliver a resilient seven-day service.

NHSmail is coming All staff will be given an NHS.net address by the end of September 2019. Your current STH account will be closed down and existing emails will be transferred. The system will look very similar to the current one but there will be a number of benefits, highlighted below. Many organisations already use this secure system including our STH Community Teams, and nationally over 1.2 million users. Benefits include: • Ability to more easily send secure e-mails containing Patient Identifiable Information to other organisations that use secure e-mail solutions • Allows sharing of calendars and mailboxes between all Trust staff and other organisations using NHSmail, including access to the wider NHSmail directory

Every possible care has been taken to ensure that the information given in this publication is accurate. Whilst the publisher would be grateful to learn of any errors, it cannot accept any liability over and above the cost of the advertisement for loss there by caused. No reproduction by any method whatsoever of any part of this publication is permitted without prior written consent of the copyright owners. Octagon Design & Marketing Ltd. ©2019. Hawks Nest Cottage, Great North Road, Bawtry, Doncaster DN10 6AB Tel: 01302 714528

• The majority of our staff will have a larger mailbox • Allows staff to access their e-mails from any PC, device or mobile phone via the NHSmail Portal • More ‘self service’ capability • Single e-mail address that users retain when moving to another organisation that uses NHSmail. • Enabler for the government initiative to rid the NHS of all fax machines by April 2020 Plans are on track to commence pilots in July, which will help with detailed planning underway for the change by the end September 2019. Want to know more? Check out our Sharepoint Site: http://sharepoint.sth.nhs.uk/ Projects/NHSMail2/SitePages/Home.aspx Or for specific queries contact us: sth.nhsmail. team@nhs.net

Sheffield Teaching Hospitals NHS Foundation Trust has not vetted the advertisers in this publication and accepts no liability for work done or goods supplied by any advertiser. Nor does Sheffield Teaching Hospitals NHS Foundation Trust endorse any of the products or services.

(l-r): Chief Executive Kirsten Major with the specialist nursing team

Specialist nurses raise awareness of tuberculosis A team of specialist tuberculosis (TB) nurses raised awareness of the illness as part of World TB Day activities. Nurses from the Community TB Nursing Team held a stall in the city centre, where they answered questions from members of the public and provided information about the signs and symptoms of TB and how to access care. In Sheffield, there have been 88 cases of TB since April 2018. Specialist Nurse Alison Haigh said: “Often people aren’t aware that TB is still around and it can still be a killer. “So as well as treating and supporting patients, a big part of our role is around education and raising awareness." Page 11 • Link - Summer 2019


Please PAUSE before EVERY PROCEDURE to keep our patients safe Providing safe, high quality care for patients is the thing we all come to work for every day. Whether it is directly in a clinical role or indirectly by ensuring our facilities, equipment and systems are the best they can be. We have more than 2 million patient contacts each year and the number of safety incidents is very low. However even one incident can be devastating for a patient. There is a specific group of incidents known as Never Events. These are preventable episodes of harm to patients and cover a range of specific errors. They include things like wrong site surgery, the wrong procedure being undertaken, foreign objects left in a person's body after an procedure or giving medication via the wrong route. However, Never Events do not always happen in an operating theatre or ward. They can happen right across our organisation particularly as we develop new ways of providing care. In particular for procedures we need to be as vigilant when they are undertaken in outpatients, procedure rooms and day case settings as if it was in theatre. We should always be aware of getting the basics right in terms of checking we have the correct person, correct site on the body, correct procedure etc. So this month we are launching a campaign Trust wide to remind everyone to “Pause before Procedure.” The poster opposite will be put up across relevant areas to remind us all about checking the basics before any procedure is undertaken. If you would like copies of the poster please email angus.laird@sth.nhs.uk. Page 12 • Link - Summer 2019

Never Events don’t always happen in theatre Remember to PAUSE before every procedure Check patient name and date of birth at least once. Don’t rely on someone else to do it. Check patient ID again immediately before starting any procedure. Check you are giving the correct treatment. Check the basics – correct place and correct side on the body. Don’t be afraid to speak up if you think something needs checking or is wrong. Everyone has a voice no matter what role or seniority.

It doesn’t hurt to check details several times...

...but not checking can result in patient harm! PROUD TO MAKE A DIFFERENCE SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST


Sheffield Teaching Hospitals Tel: (0114) 271 4408 Email: john.campbell@sth.nhs.uk Facebook: John Campbell Unison

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To advertise in this publication please call the sales team on 01302 714528 Hawks Nest Cottage, Great North Road, Bawtry, Doncaster, South Yorkshire DN10 6AB 01302 714528 | www.octagon.org.uk | info@octagon.org.uk

The White House SPECIALISED RESIDENTIAL SERVICES FOR OLDER PEOPLE

About Us The Whitehouse Residential Home is a friendly, welcoming home for the elderly offering 24 hour individual care for your loved ones with friendly, long term dedicated staff, situated on Manchester Road, opposite the Rivelin Dams, surrounded by woodland, gardens and beautiful views. The Whitehouse Residential home provides accommodation for 32 residents in a choice of double or single rooms offering

beautiful views, it has a homely feel where residents can relax and enjoy the comfort of this splendid home. The Whitehouse also specialises in Dementia care, all our staff are fully qualified, caring members of the team. Those who live at The Whitehouse do so with dignity and respect.

Additional Services provided:• Activities, • Outings, • Hairdressing, • Chiropody, • Dental and Optical care, • Films, • Visits from the vicar, • Singing etc etc.

The Whitehouse, Rivelin Dams, Manchester Road, Sheffield S6 6GH Manager Michelle Delaney 0114 2301780 ◆ enquiries@heathcotes.net ◆ www.twh.org.uk Page 18 • Link - Summer 2019


Page 19 • Link - Summer 2019


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