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YOUR CAREER

CAREER YOUR

OUR TRAINING

TRAINING OUR

YOUR GOALS

GOALS YOUR


If you have a passion for it, our training can help you attain your career aspirations, empowering you, through job satisfaction and achieving your work-related goals.� Stan Atkins, Group CEO BICSc


About The British Institute of Cleaning Science (BICSc)

About BICS Business Services (BBS)

BICSc is the largest independent, professional and educational body within the cleaning industry, with over 40,000 Individual and Corporate Members.

BBS is a leading training provider for the cleaning industry. All BICSc accredited training is managed through BICS Business Services.

Our aim is to raise the standards of education and build awareness of the cleaning industry through professional standards and accredited training.

Our standards combine expert knowledge from highly regarded industry professionals allowing us to deliver accredited training and best practice to the industry. BBS facilitates accredited training through our Associates and In-house Trainers to both individuals and organisations from a range of sectors.

About Cleanlogic™ Cleanlogic™ is a growing collection of supervisory and management Courses and Workshops, developed with BICSc technical knowledge and experience. All CleanlogicTM Courses & Workshops are certified by BBS and are exclusively delivered by our Inhouse Trainers.


Contents 5-8

Cleaning Professional’s Skills Suite (CPSS) Where Your Career Begins 1.1 Complete the Licence to Practice Unit – Keeping you safe 1.2 Enhance your skills with Base Units and Additional Units – Upskilling 1.3 Become a Cleaning Specialist – Enabling you to grow your career

9-10

Licence to Practice (LTP)

11-12

Accredited Trainer

13-14

Train the Trainer

15-16

Assessor Training

17-18

E-Learning Infection Control Level 2 (Identify & control the hazards)

21-22

CLEANLOGICTM Principles of Health & Safety

23-24

CLEANLOGICTM On Premises Laundry (OPL)

25-26

CLEANLOGICTM Control of Cross Contamination

27-28

CLEANLOGICTM Principles of Cleaning Science

29-30

CLEANLOGICTM Work Rates & Work Loading

31-32

CLEANLOGICTM Calculating & Costing

33-34

CLEANLOGICTM Cleaning Inspection Level 1

35-36

CLEANLOGICTM Cleaning Inspection Level 2


Operative

Technician

Supervisor

Manager

Who is the Course/ Workshop aimed at?

Licence to Practice Unit (LTP)

Accredited Trainer

Train the Trainer (TTT)

Entry Requirements

Accredited Training

(If required)

(Card Issued)

Certified Training (Certificate Issued)

 LTP & SKILLS

 

Assessor Training

E-Learning Infection Control Level 2 (Identify & control the hazards)

Cleanlogic™ Principles of Health & Safety

Cleanlogic™ On Premises Laundry (OPL)

Cleanlogic™ - Control of Cross Contamination

Cleanlogic™ - Principles of Cleaning Science

Cleanlogic™ Work Rates & Work Loading

Cleanlogic™ Calculating & Costing

Cleanlogic™ Cleaning Inspection Level 1

Cleanlogic™ Cleaning Inspection Level 2

LTP & 7 SKILLS

WORK RATES & WORK LOADING

 CLEANING INSPECTION LEVEL 1


Cleaning Professional’s Skills Suite (CPSS) Where your professional career begins Whether you are looking for one off accredited and certified skills training or you are looking for approval to certificate your own employees to BICSc standards, BBS can help.

For more than 50 years the British Institute of Cleaning Science has been raising the standards of the cleaning industry through accredited training for cleaning professionals. Each year more than 1,000 professionals develop their skills and knowledge through CPSS skills training, which is recognised throughout the industry and worldwide. The Cleaning Professional’s Skills Suite has over 30 skills to choose from, allowing you to build and tailor your core cleaning competencies to your role; whether you are new to the industry, looking to improve your knowledge or specialise in particular tasks.

1

Complete the Licence To Practice Unit Keeping you Safe The Licence to Practice Unit (LTP) covers the essential skills required for anyone working in the cleaning industry. Every cleaning operative must complete this unit to understand the reasons and practicalities of safe working before progressing onto further skills training with the Cleaning Professional’s Skills Suite. All candidates must complete the Licence to Practice Unit. This unit has been made compulsory to protect the safety of cleaning operatives, users of buildings, as well as to promote sustainability. The minimum requirement for CPSS is the Licence to Practice assessment.


Base Unit

2

Enhance your skills with Base Units and Additional Units Upskilling Base Units cover the skills that cleaning operatives use daily. These units can be selected on their own following the LTP Unit or combined with other skills from the Cleaning Professional’s Skills Suite. Additional Units are skills that cleaning operatives use frequently. These skills can be selected on their own following the LTP Unit or combined with other skills from the Cleaning Professional’s Skills Suite.

Dust control mop sweeping

BU1

Damp mopping

BU2

Suction cleaning

BU3

Manual floor sweeping

BU4

Emptying and general cleaning of waste bins

BU5

Dusting / damp wiping of surfaces

BU6

Kitchen work surfaces (non-commercial)

BU7

Kitchen sinks

BU8

Auto scrubber drying (battery/mains)

BU9

Glass cleaning

BU10

Hand hygiene basin

BU11

Cleaning of toilet facilities

BU12

Cleaning of washroom facilities

BU13

Preparation & care of a microfibre system

BU14

Additional Units Spray cleaning hard floors

AU1

Buffing hard floors

AU2

Machine scrubbing and drying (with wet suction machine)

AU3

Cylindrical floor brush machine

AU4

Washing surfaces

AU5

Polish application (furniture)

AU6

Stain removal (upholstery and carpets)

AU7

Cleaning of domestic refrigerators

AU8

Cleaning of domestic microwave ovens

AU9

Cleaning of domestic toasters

AU10

Cleaning of telephones

AU11

Multi bucket floor mopping

AU12

Cleaning squat toilet facilities

AU13

6


3

Become a Cleaning Specialist Enabling you to grow your career In addition to the Base and Additional Units there are also a variety of Specialist Units available. These skills are ideal for cleaning operatives who work in a specific environment requiring specialist knowledge. Any specialist skills that cleaning operatives achieve will be listed on a skills card awarded to the candidate on completion of their training. Rules of Combination The rules of combination outline the units that you must have completed to demonstrate your competency before you can gain Specialist Units. You must have a valid Licence to Practice to undertake these units (as per the rules of combination). For example, to achieve SU1, you must also have BU2, BU6 and AU5 (in addition to the Licence to Practice Unit).

SU1

Body fluids and sharp objects

BU2,BU6

AU5

SU2

Biohazard decontamination cleaning

BU2

AU3, AU5

SU3

Cleaning computers

BU6

SU4

Cleaning lifts

BU1,BU2, BU3

AU5

SU5

Carpet skimming

BU3

AU7

SU6

Carpet extraction cleaning

BU3

AU7

SU7

Strip dry and reapply emulsion polish

BU1,BU2

AU2,AU3

SU8

Graffiti removal (hard surfaces)

BU2,BU6

AU5

SU9

Chewing gum removal (hard surfaces)

BU2,BU6

AU5

SU10

Steam cleaning

BU2,BU6

SU11

Pressure washing

SU12

Machine sweeping

SU13

High level dusting

BU1,BU2, BU3

AU5

SU14

Upholstery extraction cleaning

BU3

AU7


8


Licence to Practice (LTP) Licence to Practice is the first building block into the Cleaning Professional’s Skills Suite (CPSS). It provides the key information for an operator’s health and safety and teaches best practice methodologies. This should be the minimum standard any operative is trained and certificated to.

Who would benefit from this training? • Any operators in the cleaning industry

What are the training aims? • • • • • • •

Understanding of cleaning operations health and safety Understanding COSHH Understanding Dynamic Risk Assessment Understanding electrical safety Safe use and care of equipment Importance of correct dilution Cleaning store housekeeping

Training Location • BBS Training Suite, Northampton • We can come to you, please contact us for further details *minimum number of candidates apply


What is the duration of the training? 6hr

• The training will take 6 hours

Required equipment • If training is at your site, please refer to BBS for a full equipment list • Candidates should wear suitable clothes for carrying out cleaning tasks and enclosed flat footwear

Useful Information • The course takes the form of a presentation, demonstrations and candidate assessment • Handouts and further information are supplied for enhanced knowledge • Successful candidates receive an LTP card

10


Accredited Trainer This course has been designed to enable candidates to share and cascade BICSc skills training knowledge, to allow for independent assessment and certification. Providing the skill set to ensure that their candidate comprehension and basic trainer abilities are sufficient for hands on practical training.

Who would benefit from this training? • Operatives • Supervisors

What are the training aims? • • • •

Overcoming candidate objections Practical demonstration skills The importance of planning Ensuring candidate comprehension

Training Location • BBS Training Suite, Northampton • We can come to you, please contact us for further details *minimum number of candidates apply


What is the duration of the training? 6hr

• The training will take 6 hours

Required equipment • This will depend on the skills chosen for demonstration to be agreed at time of booking

Useful Information • The course takes the form of a presentation, practical exercises and an assessment • Handouts and further information are supplied for enhanced knowledge • This course can be a stand alone course to candidates that hold current BICSc CPSS skill qualifications, or in conjunction with skills training

12


Train the Trainer This is a generic course developed to provide training skills for anyone involved in cascade learning. Looking at the current training techniques and theories that will assist you in the preparation and delivery of a training programme.

Who would benefit from this training? • Supervisors • Managers • Trainers

What are the training aims? • • • • • •

Understanding different learning needs and styles Define lesson aim, objectives and outcomes Preparation and organisation of a lesson plan List training resources Analysing methods of assessment and evaluation Delivery of training session

Training Location • BBS Training Suite, Northampton • We can come to you, please contact us for further details *minimum number of candidates apply


What is the duration of the training? • The training will take 12 hours over the space of 2 days

Required equipment • Anything that may be required for your training presentation

Useful Information • The course takes the form of a presentation, practical exercises and an assessed candidate presentation • Handouts and further information are supplied for enhanced knowledge • Each candidate will be required to produce and present a 10 minute micro training presentation at the completion of the second day

14


Assessor Training This course allows individuals selected by an Accredited Training Member to assess and certificate their own employees in line with the skills that the candidate already holds from CPSS. It provides a full understanding of the CPSS kit and methodologies of assessing as well as how to comply with the paperwork requirements of the role.

Who would benefit from this training? • Any individual who’s company wants to assess and certificate their own employees

What are the training aims? • Understanding the rules & regulations of the role of Assessor • Comprehension of the paperwork required for Accredited Training Organisation operations • Understanding how to deliver an assessment • How to deliver constructive and positive feedback • Ensuring BICSc levels of assessment are achieved

Training Location • BBS Training Suite, Northampton. • We can come to you, please contact us for further details *minimum number of candidates apply

What is the duration of the training? • The training will take 12 hours over the space of 2 days


Required equipment • If training is at your site, please refer to BBS for a full equipment list • Candidates should wear suitable clothes for carrying out cleaning tasks and enclosed flat footwear • Candidates should ensure they bring with them their CPSS kit • Candidates will be sent a pre-course workbook for completion prior to this training

Useful Information • The course takes the form of presentations, demonstrations, test assessments and candidate verification • Handouts and further information are supplied for enhanced knowledge • Candidates will be verified on the afternoon of day 2 and will receive Assessor status and card upon successful verification

16


Infection Control Level 2 - e-Learning with the University of Northampton Infection Control Level 2 is an online course jointly certificated by the University of Northampton and The British Institute of Cleaning Science. The course is recommended for candidates responsible for delivering a safe and hygienic environment. Candidates who complete the online course will receive the University of Northampton/British Institute of Cleaning Science certificate of achievement as proof that they are qualified to carry out safe and hygienic practices in a working environment.

Who would benefit from this training? • • • •

Operatives Supervisors Managers Trainers

What are the training aims? • To develop knowledge, and understanding of scientific facts, terms, methods, concepts, principles and relationships • A sound scientific background for those who intend to undertake further academic study in this or a related field • Develop the skills required to manage environmental cleaning related issues • Understanding of the types of micro-organisms that cause infection • Knowledge of the transmission of infection • Understanding of good hygiene practices • Knowledge of good waste management practices • Be able to apply decontamination techniques to control and reduce risks of infection


Training Location • e-Learning

What is the duration of the training? • 10 hours over a maximum of 4 weeks (e-learning)

Required equipment • You’ll need access to a computer to complete an e-Learning course

Useful Information • C andidates learn through an online virtual learning environment (a CD copy is available on request) • The course is assessed in two ways; a short answer selfassessment test and a final multiple-choice assessment • There is a pass mark for the multiple-choice assessment of 70% • Candidates have the opportunity to sit the final test twice

18


Cleanlogic™ is a growing collection of supervisory and management Courses and Workshops, developed with BICSc technical knowledge and experience. These Courses and Workshops will provide the technical underpinning knowledge for you to progress in your career and ultimately have the understanding to manage a cleaning operation. This training is designed for anyone wishing to increase their knowledge of the industry, whether you are a supervisor, team leader, manager, involved in quoting, or producing tenders, there will be one for you.

20


CLEANLOGICTM Principles of Health & Safety The course provides the basics that are required for all BICSc Accredited Training Organisations. Designed to meet the basic requirements of individuals looking to improve their knowledge of health and safety within the cleaning industry.

Who would benefit from this training? • • • •

Operatives Supervisors Managers Anyone who has responsibility of understanding COSHH and Risk Assessments

What are the training aims? • • • •

Understanding and producing COSHH assessments How to understand a Safety Data Sheet (SDS) Preparing method statements for cleaning skills How to write a basic risk assessment for cleaning activities

Location for CleanlogicTM Courses and Workshops • BBS Training Suite, Northampton • We can come to you, please contact us for further details *minimum number of candidates apply


What is the duration of the training? • The training will take 3 hours

Required equipment • No additional equipment is required

Useful Information • The Course takes the form of a presentation and practical demonstrations • Handouts and further information are supplied for enhanced knowledge • Blank forms provided on USB to take away

22


CLEANLOGICTM Control of Cross Contamination Candidates will learn best value techniques for infection prevention, as well as how to prevent a breakout from occurring and spreading. It ensures the operative will be at no risk from working in the area of a potential breakout.

Who would benefit from this training? • Operatives in all areas safeguarding against the risks of cross contamination and offering control measures in the case of a pandemic • Supervisors • Managers

What are the training aims? • Understanding the benefits of a colour coding programme, the effectiveness of chemical ranges, looking at how microfibre works and what prevents its effectiveness • Comprehension of safe methods of containing and cleaning small areas of bodily spillage

Location for CleanlogicTM Courses and Workshops • BBS Training Suite, Northampton • We can come to you, please contact us for further details *minimum number of candidates apply


What is the duration of the training? • The training will take 3 hours

Required equipment • No additional equipment is required.

Useful Information • The Course takes the form of a presentation and practical demonstrations • Handouts and further information are supplied for enhanced knowledge

24


CLEANLOGICTM Principles of Cleaning Science The course provides an introduction into the science of cleaning. Looking at cleaning chemical compositions and how they work, the effect of PH in cleaning products, the effect chemicals can have on differing surfaces and what product works best in which situation.

Who would benefit from this training? • • • • •

Operatives Supervisors Managers Anyone who wants to understand the science involved in cleaning products Anyone who has to choose the products for cleaning tasks

What are the training aims? • • • •

Understanding of the PH scale and where cleaning products fit in to it Understanding the chemical make up of products Understanding the impact of product choice for effective cleaning Understanding how surface and soilage affect product choice

Location for CleanlogicTM Courses and Workshops • BBS Training Suite, Northampton • We can come to you, please contact us for further details *minimum number of candidates apply


What is the duration of the training? • The training will take 3 hours

Required equipment • No additional equipment is required

Useful Information • The Course takes the form of a presentation and practical demonstrations • Handouts and further information are supplied for enhanced knowledge • Information provided on USB to take away

26


CLEANLOGICTM On Premises Laundry (OPL) This skill has been designed to encompass the requirements of on premises laundry. This could be in a range of facilities, e.g. Hotels, residential homes, nursing homes and the prison service. It follows a logical flow from the entry of used, soiled, or infected laundry in the premises to exit of clean, dry and finished laundry to be redistributed.

Who would benefit from this training? • Operatives working in an on premises laundry • Laundry designers

What are the training aims? • A thorough understanding of categories of soilage and their requirements for laundry process • Understanding of the impact of cross contamination • Understanding correct manual handling techniques • Ensure operatives are able to operate safely, effectively and efficiently.

Location for CleanlogicTM Courses and Workshops • This can only be carried out at a suitable laundry facility on your premises

What is the duration of the training? 6hr

• The training will take 6 hours


Required equipment • • • • • • •

Operational industrial washing machine Operational industrial drier Operational industrial finishing press Laundry barrows/wheeled bins Folding table Dirty laundry for demonstration and practical exercise For full equipment list please ask at time of booking

Useful Information • The Course takes the form of a presentation, demonstrations, practical exercises and assessment • A workbook will be supplied • A skills card will be issued on successful completion of the assessment • This is a Course to provide skill qualification only, if you require candidates to also become Assessors in this skill a further day of training is required. Please contact us for further information and clarification

28


CLEANLOGICTM Work Rates & Work Loading This workshop has been designed to give the candidate an understanding of how to calculate the hours required to clean a building and what factors need to be considered in these calculations.

Who would benefit from this training? • • • •

Supervisors Managers Bidders and Estimators Anyone involved in the Tender process of cleaning a premises

What are the training aims? • Understanding of different types of building specifications for cleaning contracts and their effects • Understanding of building plans and how to check whether they are to scale • Understanding factors that affect cleaning productivity • Understanding productivity rates • Understanding how to apply productivity rates to building plans and produce cleaning hours for a building

Location for CleanlogicTM Courses and Workshops • BBS Training Suite, Northampton • We can come to you, please contact us for further details *minimum number of candidates apply


What is the duration of the training? 6hr

• The training will take 6 hours

Required equipment • No additional equipment is required

Useful Information • The Workshop takes the form of a presentation and practical exercises • Handouts and further information are supplied for enhanced knowledge • Information provided on USB to take away

30


CLEANLOGICTM Calculating & Costing This workshop has been designed to give the candidate an understanding of the items that are budget considerations within cleaning operation, to enable an accurate quotation to be prepared.

Who would benefit from this training? • • • •

Managers Bidders and Estimators Anyone involved in the Tender process of cleaning a premises Budget holder

What are the training aims? • A thorough understanding of employee costs • Understand the impact of machinery and material choices and life time cost calculations • Understanding the impacts of building specifications and scope of works on the overall cost calculation • Understanding of how to produce a fully costed quotation for cleaning a premises • Understanding viability of a potential project or current contract

Location for CleanlogicTM Courses and Workshops • BBS Training Suite, Northampton • We can come to you, please contact us for further details *minimum number of candidates apply


What is the duration of the training? 6hr

• The training will take 6 hours

Required equipment • A laptop is required for this workshop

Useful Information • The Workshop takes the form of a presentation and practical exercises • Handouts and further information are supplied for enhanced knowledge • Information provided on USB to take away, including a quotation calculation model

32


CLEANLOGICTM Cleaning Inspection Level 1 BICSc defines cleaning inspections as an inspection or scrutiny of a building’s cleanliness. Cleaning Inspection Level 1 has both theory and practical elements to demonstrate the process in cleaning inspections. Candidates will be able to apply principles that produce accurate results and good judgement when inspecting any built environment. Candidates attending the course get the opportunity to use the process themselves using BICSc tools and techniques for inspection.

Who would benefit from this training? • • • •

Supervisors Managers Clients Anybody involved in the inspection process

What are the training aims? • Judge the cleanliness of a building • Ability to describe the soil or condition of a given surface • Understanding specifications and scope of works in relation to cleaning inspections • Ability to define failures • Standardising expectations of all parties • Accurately record results

Location for CleanlogicTM Courses and Workshops • BBS Training Suite, Northampton • We can come to you, please contact us for further details *minimum number of candidates apply


What is the duration of the training? 6hr

• The training will take 6 hours

Required equipment • No additional equipment is required.

Useful Information • The Workshop takes the form of a presentation and practical exercises • Handouts and further information are supplied for enhanced knowledge

34


CLEANLOGICTM Cleaning Inspection Level 2 BICSc defines cleaning inspections as an inspection or scrutiny of a building’s cleanliness. Cleaning Inspection Level 2 follows straight on from Level 1 providing tools that allow the candidates to analyse inspection findings, outlining root causes and remedies that effectively tackle 80% of the issues.

Who would benefit from this training? • • • •

Supervisors Managers Clients Anybody involved in the inspection process

What are the training aims? • Understanding of how to reach inspection results • Understanding specifications and scope of works in relation to cleaning inspections • To provide tools to enable effective and efficient remedies for repeat issues • To produce a basic report on inspection findings

Location for CleanlogicTM Courses and Workshops • BBS Training Suite, Northampton • We can come to you, please contact us for further details *minimum number of candidates apply


What is the duration of the training? 6hr

• The training will take 6 hours

Required equipment • No additional equipment is required.

Useful Information • The Workshop takes the form of a presentation and practical exercises • Handouts and further information are supplied for enhanced knowledge

36


NOTES


Talk to us about your training requirements BBS Training Suite 9 Premier Court, Boarden Close, Moulton Park, Northampton NN3 6LF  Tel: +44(0)1604 678 712 Email: bbs@bicsbusinessservices.com Web: bics.org.uk

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