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ISSUE 4 DECEMBER 2012

New Street renewed: Birmingham’s gift to the glorious future of rail

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Issue 04

RailCONNECT

1st December - 28th February 2013 EDITOR Jade Byrne Tel: 01937 580405 Email: jade.byrne@theconnectseries.co.uk MANAGING DIRECTOR Dan Connew Tel: 01937 580400 SALES DIRECTOR David Wightman Tel: 01937 580401 Email: david.wightman@theconnectseries.co.uk STUDIO MANAGER Andy Bickerdike Tel: 01937 580407 Email: andy.bickerdike@theconnectseries.co.uk GRAPHIC DESIGNER Darren Palmer Tel: 01937 580417 Email: darren.palmer@theconnectseries.co.uk

Published by

Group Information Services Ltd, 2 Highcliffe Court, Greenfold Lane, Wetherby, West Yorkshire LS22 6RG. Tel: (01937) 580400 Fax: (01937) 580499 Email: office@gisltd.co.uk Web: www.gisltd.co.uk The design and layout of this directory remains the property of Group Information Services Ltd, it must not be reproduced or transmitted to a third party without prior written consent. © April 2010. The publisher can not accept responsibility for the accuracy of the content, or for any errors, omissions or mis-statements, nor can the publisher accept responsibility for the copy supplied by the advertisers. The publisher shall not be liable for any direct or indirect or consequential loss or damage suffered by any person as a result of relying on any statement in or omission from these articles. Opinions expressed in these articles are not the opinions of the publishers.

Welcome to the 4th edition of RailCONNECT, a quarterly publication available online at www.railconnect.co.uk and in print format. We hope all of our readers are finding this publication a useful industry communication tool, to bridge the gap between buyers and suppliers in the rail industry. In this edition, we have our regular features by Christian Wolmar; a writer and broadcaster specialising in transport. He has covered the railways since privatisation in the mid 1990s and writes regularly for national newspapers and magazines. In this quarter, Christian takes a tour of the huge project currently in motion to revamp the most unloved station in the country, Birmingham New Street, to see what is being done to greatly increase the comfort of passengers, on pages 4-5. Christian also looks at the row between Virgin, First Group and the DfT over the right to run the lucrative West Coast line, on pages 24-25, which has thrown the franchise process into chaos and could change the rail industry for the foreseeable future. Christian investigates how Dutch company Abellio is trying to bring its homeland values and priorities to Britain’s railways, on pages 28-29, and we get a HS2 update on pages 26-27 highlighting that, despite rumours of its demise, HS2 is all on track, as they now employ 1,000 people and are spending £300million this year. We also have our regular articles covering Training, Law, Finance, Recruitment, Environment, and Security to keep you abreast of issues within the industry. Flick to pages 30-32 to read this edition’s Q&A’s, which in this edition are answered by Head of Disability and Inclusion at ATOC, David Sindall, in response to an article in our last edition covering the difficulties disabled people are encountering whilst travelling on the railways. In addition to our regular features, Paul Dawson, Managing Partner and Sales Director at Dawson Precision Components, got in touch with RailCONNECT to tell us what rail manufacturers look for in a supplier and some of the processes involved on pages 44-45. RailCONNECT also speaks to Jo North, The Big Bang Partnership’s innovation guru and accomplished senior transport executive, who discusses what the key factors are for leading innovation in the rail industry in a way that contributes to profitable customer growth, on pages 46-47. And finally, Movement Strategies explain what was involved in developing the event day transport plan for a number of major stations important to the 2012 Games, on pages 50-51. Do make use of our convenient and up to date directory covering a range of companies and breadth of products and services available to the rail industry starting from page 55. If your company isn’t currently listed, please refer to our inclusion form on page 79 or alternatively e-mail andrew.tepielow@theconnectseries.co.uk. RailCONNECT is about your industry so we welcome your editorial contributions. Please don’t hesitate to get in touch should you have any comments or suggestions as we are always interested to hear your views. We hope our readers enjoy this edition of RailCONNECT and look forward to hearing any feedback you may have.

Jade Byrne Editor

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CONTENTS

Features

04

New Street renewed: Birmingham’s gift to the glorious future of rail

Industry News

Industry News

Christian takes a tour of the huge

08

13

revamp the most unloved station

09 10 11

Network Rail on target for efficiency savings, rail regulator reports RT Training Solutions Ltd received ‘outstanding’ award from the National Skills Academy for rail engineers at Derby conference Network Rail starts bridge replacement work in Slough and Hillingdon Work to start on £5.1m Llandudno station upgrade

13 16 17 19

New East Midlands trains engineering apprenticeship scheme launched Borders railway delivery plan finalised

04

Ridout’s racing for Railway Children Network Rail gets UK DfT approval to build North Doncaster Chord

Essential events to put in your diary for the start of 2013.

17

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The prime positions advertising opportunity gives you the chance to advertise in 3 of the most prominent spaces within the magazine. Call our sales team for more information regarding availability and prices.

01937 580400 (Ext 2)

in the country; Birmingham New Street.

24

The wild west franchise fiasco The row between Virgin, FirstGroup and the DfT over

Mayor sets out major plan for transport investment with fare rise at one percent above inflation for 2013

Diary of Events

22

project currently in motion to

the right to run the lucrative West Coast line has thrown the franchise process into chaos and could change the industry forever.

26

Make no mistake, HS2 is ‘blazing ahead’ With £750 million already being spent, this grand project is most certainly on track, found Christian Wolmar on a recent visit to its headquarters in London’s Victoria.

28

Going Dutch: Abellio brings a breath of fresh thinking to UK transport

40


Features

Environment

Directory

42

36

55

44 46

50

All change for SMEs Train operators are looking to reshape supply chains, making visibility of SMEs a key initiative.

Subcontracting to the rail industry Leading Innovation Jo North, an accomplished senior transport executive, discusses the key factors for leading innovation in the rail industry.

Planning and managing for event day crowds

RailCONNECT speaks to David Sindall, Head of Disability and Inclusion at ATOC.

38

Procurement law matters David Rewcastle of Dickinson Dees reflects on the pervasive application of procurement law across the railway industry.

42

59 Consulting, Recruitment & Professional 62 Infrastructure & Electrical 65 Rolling Stock

Training

40

An untraditional approach to tackling training in the rail industry

48

‘Super’ tax reliefs available and not just for high-tech companies

52

Category Listings Search for companies you need by their category of services. 57 Civils, Plant & Equipment

Writing a CV in the internet age: a rail recruiter’s perspective

Security

Law

34

Recruitment

Finance

Q&A

30

Biodiversity and the railways: keeping your project on track

66 Safety & Security 68 Signal, Tele-Communication & IT 69 Tunnelling & Bridges

71

Alphabetical Supplier Listings. Search for companies you need by their name.

Website For all the latest vacancies

So much more than just manned guarding

Visit the RailCONNECT

Rail Security Officers, who face the public on a day-to-day basis, have a large part to play in the image portrayed by TOCs.

www.railconnect.co.uk

Website now at

52

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FEATURE: CHRISTIAN WOLMAR

In the 1960s, just as Beeching was wielding his axe and travel by train was being quietly forgotten about, Birmingham New Street came into being, a nasty, cramped, dark, forbidding place. Now it is being rebuilt in a £600 million scheme that duly reflects the railways’ changing fortunes.

4

RailCONNECT

WWW.THECONNECTSERIES.CO.UK


FEATURE: CHRISTIAN WOLMAR

Words: Christian Wolmar Sub-editor: Deborah Maby

A

sk any group of rail passengers to

expanded by a factor of more than three and

name Britain’s worst station, and

there will be through routes giving access

it’s highly likely that many will point

from all sides, which it is hoped will help

The improvements for passengers are remarkable, creating what will be an iconic station.

to Birmingham New Street. It is

regenerate those parts of the surrounding

a victim of all the worst excesses of 1960s

area that are currently rundown. There will

planning built at a time when the railways

be no fewer than 36 escalators, giving both

were being culled by Beeching to replace an

up and down access to all 12 platforms,

elegant Victorian canopy destroyed by the

compared with the present total of just five.

Luftwaffe. A rather downmarket shopping

That is crucial since at the moment it can

centre called, with apparently deliberate

take several minutes for the chaos to clear

misspelling, The Pallasades, a huge car park

when a cross-city train gets in, as those

So behind the scenes, entirely hidden from

and a rabbit warren of cheap offices were

arriving bump into those trying to leave. The

the public, an enormous amount of work has

plonked on top of it to hide what was thought

fact that New Street is considered legally as

already been carried out. Most excitingly, a

an underground station has added urgency

large part of the concrete cover above the

How times have changed. Birmingham

to the need for better access, given it is now

station will be removed, creating an atrium

is about to get what the project’s

used by twice the number when it was first

made of the same material as the Eden

communications manager says is “a station fit

opened.

Project in Cornwall that allows natural light

to be a dying industry.

for the 21st century”. In fact, it is even better than that: just as the railways were being quietly forgotten about in the 1960s, now the £600 million scheme to renew New Street is emblematic of their glorious future at a time

The project also involves the creation of a greatly improved shopping precinct - to be called, confusingly, Grand Central, a name that is clearly popular with planners - to

onto the concourse. The platforms will remain under cover but will benefit from much better lighting than the current awful 1960s strip variety.

replace the Pallasades, as well as a massive

The first milestone will be in April – the precise

new John Lewis adjoining the station

day has yet to be determined – when the first

in a part of the city that was previously

half of the scheme will be almost complete

The project is a partnership between the

difficult to access from the station and was

and work will start on the other half. In a

Department for Transport, Centro (the local

consequently economically deprived.

move that will stretch the team’s organising

The project has actually been under way for

abilities to the limit, the current concourse and

when passenger numbers are soaring to levels not seen in almost a century.

integrated transport authority), Advantage West Midlands (the now defunct regional development agency, which put in £100 million) and Birmingham City Council, which has contributed £150 million, the same as the lead partner, Network Rail.

two years but Simon Winfield, one of the managers, was rather chuffed that he had just come back from running an information

shopping area will be closed off while the new section, which has been fashioned largely out of what was a car park, will be open.

stall at the station to coincide with the

However, the opening will not be treated as

Conservative Party Conference and “one

a grand event: “People will still have to walk

Not surprisingly, given the number of

man had asked when work was starting –

through a tunnelled area with lots of temporary

“stakeholders” and the importance for

that shows just how little disruption we have

facilities and the atrium will not, unfortunately,

Birmingham as well as the whole region,

caused”. Indeed, one of the key requirements

yet be completed”, says Ben Herbert, the

the scheme has been long in gestation and

of the scheme was that New Street had to be

communications manager, adding: “And that’s

was somewhat mired in controversy as it

kept running all the year round except on the

why we don’t want to make too much of a

two days on which the whole rail network is

fuss about it.”

closed, Christmas Day and Boxing Day.

It will be very different in mid-2015 when there

The only disruption to passenger services

will be big celebrations – a Royal opening is

has been the closure of one platform at a

a certainty – and one suspects that the Tory

time, during which refurbishment is carried

politicians who were in town during my visit

out and, crucially, is used for the twice-

will be keen on ensuring it is finished before

weekly works train. Winfield explains: “We

the general election as a demonstration of

created a logistics centre at Bordersley near

the Coalition Government’s commitment to

Birmingham City football ground and bring

the railways. Politicians boasting about their

material in from there - and indeed to remove

achievements on the railways is another

the huge amount of concrete we have had

demonstration of just how far the industry has

does not provide any extra track capacity. However, it was the need to improve facilities for passengers that was the driving force, and creating extra space for trains would have involved the construction of a completely new station. Indeed, an idea for a Grand Central station just east of the present site that would have had easier connections to the proposed HS2 station at Curzon Street was developed in some detail by Arup but eventually rejected by local politicians who felt it would be too disruptive.

to clear, which greatly reduces the number of

progressed from the dark days of the 1960s

The improvements for passengers are

lorries having to service the site. It also means

and there is no more potent symbol of this

remarkable; creating what will be an iconic

that the stuff is coming in at the lower level,

change than the transformation of Britain’s

station. The cramped concourse will be

rather than having to be craned in.”

most unloved station.

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c M GINLEY ADVERToRIAl

The announcement made earlier this

resources within the Electrification

year by Network Rail, in respect of the

supply chain. The challenge back

investment in the Electrification assets

is to ensure that there are sufficient

on the Mainline Network, is a boon for

numbers of personnel with the requisite

users of train services from London to

skills, experience and underpinning

South Wales and in the North-West of

knowledge available in all areas, not

England, as well as others across the

just those where there is a pre-existing

network. The investment will improve

infrastructure.

journey times for paying customers

McGinley concurs with the findings of

and reduce the carbon emissions by as

the research document ‘Skills Strategy

much as 35% per customer.

for the Railway Engineering Sector’,

That said it also represents a major

in which the National Skills Academy

challenge to the engineering community,

for Railway Engineering (NSARE)

as contractors jostle for position to

highlighted skills shortages in Signalling

deliver the significant volumes of project

& Telecommunications, Electrification,

work that stretches well into the next

Traction and Rolling Stock, as well as

Control Period. However, while the

certain consultancy sectors; a point

organisations that will build and deliver

reinforced from evidence provided by

Network Rail’s vision for an electrified

the Railway Industry Association (RIA),

network are in position – a number

of which McGinley is a member.

of consortia have even been created

Assett.McGinley is the Company’s

to ensure accessibility to all of the

specialist railway training provider, one

necessary disciplines – what about the

which was recently ranked in the Top

skills that will be needed to build and

15 of rail training providers inspected

then maintain the new asset base?

by NSARE: a performance in which the

A dearth of major Electrification

Company is rightly proud, given that the

construction schemes in the recent

business was only formed in January

past has exacerbated the pre-existing

2012.

skills shortage and the committed

The Company has a vested interest

investment by Network Rail in schemes

in developing both the means and

such as those mentioned, provides

methods of the Electrification training

an opportunity for all elements of the

that it delivers and will ensure that

supply chain to bridge the skills gap for

it complies to the standards set out

the foreseeable future.

in ‘NR/L2/CTM/028 – Competence

The forward work-bank of schemes lays

& Training in OLE Construction

down a challenge to the contracting

Engineering’ (OLEC Standard).

fraternity, providing the opportunity to

McGinley recently engaged with

introduce new entrants to the industry in

NSARE and other RIA stakeholders to

a timely and coordinated way; thereby

undertake a skill scan on the current

ensuring that sufficient human resource

workforce and will use those findings

exists, with the necessary skills,

to ensure that it is able to enhance the

knowledge, attitude and behaviours

skills and capabilities of its labour force.

required to have a positive impact on

McGinley is unswerving in its

the projects on which there will so

commitment to imbue its workforce with

clearly be a demand.

the skills, knowledge and abilities that

A significant percentage of the headline

will enable its clients to successfully

investment in the rail network is being

meet their delivery obligations, to the

made with electrification as the primary

benefit of the rail network and users as

source of traction and the concurrent

a whole and to help safeguard Network

status of existing and forecast schemes

Rail’s once in a generation investment

will place a pressure on the existing

in Electrification.

Image: www.alveyandtowers.com WWW.THECONNECTSERIES.CO.UK

RailCONNECT

7


INDUSTRY NEWS

NETWORK RAIL ON TARGET FOR EFFICIENCY SAVINGS, RAIL REGULATOR REPORTS Network Rail has achieved efficiencies of

its funding period. These include rationalising

£775m over the past three years and is

signalling and control centres and reorganising

currently on target to deliver required savings

its rail maintenance function, resulting in

by 2014, says a report published by the Office

reduced staff costs and reduced use of sub-

of Rail Regulation (ORR).

contractors.

ORR’s annual assessment of Network Rail’s

However, the rail regulator’s assessment of

efficiency and financial performance examines

financial performance is £172m less than that

the amount of money that Network Rail has

reported by Network Rail taking account of

spent and what it has delivered in return

the company’s failure to deliver required levels

for the money it has received from train

of train punctuality and reliability. The regulator

operators and the governments in London and

also has concerns about the sustainability of

Edinburgh. In particular, the report assesses

Network Rail’s management of parts of the

Network Rail’s progress in meeting the

railway infrastructure, such as bridges, tunnels

regulator’s stretching efficiency target for its current five year funding period (2009-2014) of cutting £1bn annually from the cost of

and major structures, and the company itself has not reported efficiencies in this area.

“It is essential that the rail industry delivers significant improvements in value for money. Reducing the costs of Britain’s railways is vital to help ease the pressure on tax and fare payers and freight customers.” the company is currently on track to meet the stretching target we set for reducing its costs. However, we remain concerned about the

ORR’s Chief Executive, Richard Price, said:

company’s performance in line with regulatory

rail infrastructure. It also reports on the

“It is essential that the rail industry delivers

targets, with serious problems still affecting

Efficiency Benefit Sharing Mechanism (EBSM),

significant improvements in value for money.

punctuality on key services. Our assessment

established to incentivise Network Rail and

Reducing the costs of Britain’s railways is

has been adjusted to reflect these shortfalls.

train operators to work together to achieve

vital to help ease the pressure on tax and fare

We expect Network Rail to deliver improved

savings.

payers and freight customers.

performance and meet its targets by 2014,

Network Rail has implemented a number of

“We welcome the progress that Network Rail

and will keep up the pressure on the company

initiatives to reduce its costs to this point in

is making in improving its efficiency and that

to do so.”

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9


INDUSTRY NEWS

NETWORK RAIL STARTS BRIDGE REPLACEMENT WORK IN SLOUGH AND HILLINGDON Network Rail has started work to replace four

Crossrail electric trains that will be quicker,

bridges in Slough and Hillingdon in order to

cleaner, quieter and smoother compared to

accommodate new electric Crossrail trains.

the existing diesel suburban trains.

Work under the project, which will be carried

Network Rail said that it has already installed

out between December 2012 and April 2013,

the temporary footbridge next to Middlegreen

includes the replacement of Middlegreen Road

Bridge in order to maintain pedestrian and

Bridge and Trenches Bridge in Slough and Old

cycle access over the railway while the current

Stockley Road Bridge and Horton Bridge in

bridge is destroyed and rebuilt.

Hillingdon.

Network Rail programme director of Crossrail

The new bridges will provide clearance for

Jorge Mendonça said that Crossrail will

the overhead electric equipment of the new

transform the journeys of passengers who wish to travel into or across central London.

“The work we are undertaking on bridges across the western section of the route will not only enable new longer Crossrail trains to operate but is also an essential part of the programme to electrify the Great Western main line.” 10

RailCONNECT

“The work we are undertaking on bridges

Upon completion in 2018, the Crossrail

across the western section of the route will

service will increase London’s rail-based

not only enable new longer Crossrail trains

capacity by 10%, delivering faster journey

to operate but is also an essential part of the

times and an estimated 24 trains an hour

programme to electrify the Great Western

between Paddington and Whitechapel during

main line,” Mendonça said.

peak times.

Design, development and delivery of the

The Crossrail route will pass through 37

Crossrail project on the existing network is

stations and run 118km from Maidenhead and

being carried out by Network Rail, which is

Heathrow in the west, through new twin-bore

responsible for upgrading 43 miles of track

21km tunnels to Shenfield and Abbey Wood

and improving 27 stations and 20 bridges.

in the east. WWW.THECONNECTSERIES.CO.UK


INDUSTRY NEWS

WORK TO START ON £5.1M LLANDUDNO STATION UPGRADE

Work is currently commencing on the £5.1m

Network Rail will deliver the scheme on behalf

of passenger toilets and an upgrade of the

project to improve Llandudno Station in North

of the Welsh Government. Mark Langman,

station’s concourse areas and customer

Wales.

Network Rail’s Wales Route Managing

information systems.

Outline design work has already been

Director, said: “This very important project to

completed for the planned refurbishment of

enhance Llandudno station will regenerate and

the station which has benefited from a £3.5m

revitalise this area of the town, encouraging

Welsh Government investment including

locals and visitors to use public transport

The work will be delivered by Buckingham Group Contactors Ltd using Mott MacDonald as the designer. The project is scheduled for completion by early 2014.

European Regional Development Fund

through the provision of updated and

structural funding, £1.5m from the Department

enhanced facilities.

for Transport’s National Stations Improvement

“We are looking forward to completing the

Programme.

project in 2014 and to handing over to Arriva

Taith, a legally constituted joint committee

Trains Wales and the local community a

of the six north Wales county authorities for

station of which they can be proud, as it will

the purpose of developing and implementing

improve the gateway to the town and will bring

actions and strategies for transport in north

huge benefits to the local economy.”

Wales, has contributed £1.4m towards

The new station frontage will be in keeping

the funding and the Railway Heritage Trust

with the Victorian architecture of the town

£150,000.

and provide a more pleasant environment for

Detailed design work will now commence on

station users. The new facilities will include a

the station enhancement which will include

new ticket office and retail outlet designed to

a new frontage, ticket office, improved bus

meet the Department of Transport’s code for

facilities and customer information systems.

disabled people; the removal and upgrade

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INDUSTRY NEWS

NEW EAST MIDLANDS TRAINS ENGINEERING APPRENTICESHIP SCHEME LAUNCHED - Four engineering apprentices recruited as part of new company scheme

Callum Howling, a former pupil at Wilsthorpe

- Joint apprenticeship programme supported by Derby College

for a lot of engineering apprentices as I knew

East Midlands Trains has recruited its first

the chance to work on the railways is brilliant.”

four engineering apprentices as part of the

And former Noel Baker School pupil Jamie

company’s commitment to invest in workforce

Spooner continued: “I have always been

skills and tackle potential future skills

interested in building things and wanted a job

shortages.

where I could put practical skills into practice.

The Derby-based train operator has

I am the first in my family to work on the

recruited four local young people based at its

railways and am really enjoying it because we

maintenance depots in Etches Park, Derby,

are getting all sorts of experience in different

and Eastcroft in Nottingham whilst attending

aspects of the depot’s work.”

Derby College’s Engineering Academy at the

Tim Sayer, Engineering Director for East

Roundhouse in Derby to complete mechanical and electrical engineering qualifications as part of their apprenticeship.

School in Long Eaton, added: “I had applied that this was what I wanted to do but to have

the new Apprenticeship scheme: “These four apprentices are the first to be recruited by East Midlands Trains and we are really pleased to

from Mickleover, Jamie Spooner (16) from

be welcoming them into our business.

Brear (17) who are both from Long Eaton. All four applied for the apprenticeship through the national apprenticeship service website and are delighted to have the opportunity to earn whilst they learn and gain valuable work experience on the first step of their career ladder in engineering. Former Long Eaton School pupil Joshua Brear is the third generation of his family to work in the railways. He said: “I had wanted

Network Rail will begin construction of the Borders Railway in early 2013 following the completion of a project transfer agreement between Network Rail and the Scottish Government. The agreement follows eleven months of detailed planning and negotiations between the two organisations. It commits Network Rail to commissioning the new 30 mile railway and seven new stations by summer 2015. The capital construction cost of the line will total £294m at 2012 prices. With Network Rail’s involvement, the total 30 year construction and maintenance cost of the scheme is now £60m less than initial estimates.

The new line will include 30 miles of new passenger railway with three existing stations and seven new ones.

Midlands Trains, explained the thinking behind

The new apprentices are Matthew Taylor (18) Alvaston, Callum Howling (16) and Joshua

BORDERS RAILWAY DELIVERY PLAN FINALISED

“Derby has a long and proud heritage of railway engineering and we recognised the need to invest in the future of the maintenance side of the business – ensuring that we have the skills in place to continue our excellent track record in vehicle safety and reliability. “The apprenticeship programme is a tried and test route to recruit and train young people and we are pleased to be working with Derby College to introduce this scheme into our

to follow in my family’s footsteps and work

business.”

on the railway and I was really pleased to be

April Hayhurst, Director of Employer

accepted for the apprenticeship scheme.

Engagement at Derby College, added:

“The railways are in my family blood and they

“Companies across the industrial spectrum

are all really proud of me. I had considered

are recognising the business benefits of

going to university but didn’t want to be

recruiting apprentices and we are delighted

saddled with loads of debt. The opportunity to

to be working with East Midlands Trains to

earn whilst training is brilliant.”

support their first apprentices with nationally

Matthew Taylor, a former student at the JCB

recognised engineering qualifications as part

While it remains the clear target to have the railway line in place by the end of 2014, a contractual completion date of summer 2015 is being agreed by Transport Scotland and Network Rail, that is challenging but realistic and will deliver a much needed rail link with the city of Edinburgh for the first time in more than 40 years. In finalising the scheme, elements have been incorporated to accommodate important economic developments and the ability to handle tourist trains at Tweedbank. The local community will be able to see track capable of carrying engineering trains laid end to end before the end of 2014 , while passengers services will follow in 2015. The Borders Railway will re-establish passenger railway services for the first time in over 40 years from Edinburgh through Midlothian to Tweedbank in the Scottish Borders. The new line will include 30 miles of new passenger railway with three existing stations and seven new ones.

Academy in Rocester, said: “I have a real

of their training.

passion for engineering and regard myself as

“Apprenticeships are a recognised way of

very fortunate to have this opportunity at East

recruiting and training young people within a

Midlands Trains.

business and investing in the future - ensuring

“We have the opportunity to learn on the job

that they have the right people with the right

and then gain further practical skills as well as

skills to ensure the quality of the workforce

theory tuition at College so it definitely is the

long term and maintain their competitive

The transfer agreement also marks the launch of a new project website:

best of both worlds.”

edge.”

www.bordersrailway.co.uk

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Passengers will be able to travel direct from Tweedbank to Edinburgh Waverley in less than an hour at peak times. It will offer a fast and efficient alternative to the congested road network.

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TIckET oFFIcES – pAY WINDoWS AND coUNTERS TIME FOR A RETHINK?

ADVERToRIAl

Words: Keith Lovelace

It could be argued that the ticket office might become redundant in a few years time with the take up of new ticketing technologies and perhaps even the virtual ticket office concept. We are currently seeing the evolution of ticket offices into hosting areas and open plan desks with a focus on customer service and assistance with TVMs. But while there is still a requirement for traditional ticketing and cash handling, there needs to be adherence to appropriate levels of security and safety at ticket offices as well as user comfort. However, in meeting the design and performance criteria for traditional ticket offices and other cash handling areas, there would appear to be an absence of a coherent set of known specification detail in the rail sector. Expectations between train operators are also very wide with differences between security levels, materials and construction and ergonomics. Reference is made to the DfT’s Accessible Train Station

Train operators need to be aware of the exact performance criteria that they should expect to be implemented at stations. This often falls to architects, designers and project managers to provide the expertise in this area and yet often falls short in providing the necessary knowledge, experience and detail. Often reverting to a position akin to reinventing-the-wheel and referencing standards and materials that can often be irrelevant, inappropriate and out-of-date thus causing ambiguity and confusion with a general erosion of the necessary requirements. This leads to a wide range of pricing scenarios responding with a wider range of material options and products and not necessarily conducive to competitive pricing and value-for-money. Falling short of applying the appropriate level of specification does lead to confusion and we often bear witness to seeing re-fits within a short period after the original installation. In our experience, many ticket offices are designed incorrectly from the outset requiring re-design and re-pricing leading to an escalation of costs and project delays. It would appear that in many instances the ticket office component is signed-off before it is designed.

of specification documents published when tendering. This leads to a wide discrepancy in tendered prices. Ticket offices are complex working environments and provide many challenges from a design perspective. They are both retail locations and a work place for staff. To get it right requires a systems approach from the outset. Perhaps this is more relevant now that train operators are considering alternative fulfilment methods of ticketing leading to a potential re-think of ticket office applications at stations. However, while there is a requirement for cash handling then there will always be a requirement for the appropriate levels of staff security.

What is required is a reevaluation of the performance and design criteria for ticket offices by adopting a holistic approach, thus removing the ambiguity that exists. For Design for Disabled People: A Code of Practice, (underpinned by BS 8300:2009 – Design of buildings and their approaches to meet the needs of disabled people). And yet both design references are often misinterpreted with too much emphasis on DDA to the detriment of staff comfort and ergonomics and very little reference to work place design, Display Screen Equipment (DSE) regulations and design factors relating to posture and the usability of visual display terminals (VDTs at workstations – BS EN ISO 9241-5). Furthermore, there is much confusion over the security performance of windows and counters at stations. Performance levels vary for both resistance to manual attack and ballistic protection with a wide range of protection offered for each window type. WWW.THECONNECTSERIES.CO.UK

instance, when specifying ballistic windows, there are different ratings for different levels of protection for security glazing. This also affects the thickness and weight of the window, which affects fabrication complexity and installation costs. The level of protection offered by the security glazing should also apply to the rest of the installation: window frames, counters, joints and adjacent walls to the side and below. If the surrounding construction is not to the same level then perhaps the question should be raised: What is the purpose of security glazing? If a standard specification is absent then perhaps what is required is a security audit at the station to identify the potential risk levels. Perhaps we are being too pedantic in our summary, but this is in response to the many references identified and variety

Since 2011, Ideas has been investigating a design brief that requires a deeper understanding of ticket office working environments, specification and design. What has transpired is the requirement to achieve continuity-of-design at stations with continuous height counters and remove the anomaly that is a dedicated DDA counter – which in many instances are rarely used and discriminatory by default. What is required is a holistic approach by considering all the factors and an approach that is design-forall, for both customer and staff alike. Perhaps it is a case that one size does not fit all, but what is required is a set of agreed standards and performance criteria that can be referenced without ambiguity and contradiction leading to a level playing field for design, specification and pricing. RailCONNECT

15


INDUSTRY NEWS

MAYOR SETS OUT MAJOR PLAN FOR TRANSPORT INVESTMENT WITH FARE RISE AT ONE PERCENT ABOVE INFLATION FOR 2013 The Mayor of London, Boris Johnson, has set out a 2013 fares package that will help Transport for London (TfL) to continue and expand its major programme of investment in the capital’s transport network, and provide the support required to boost jobs and economic growth in London.

average 4.2 per cent across TfL services and Oyster pay as you go. Within that overall package the Oyster daily price cap for TfL rail and National Rail services will be frozen, while some fares will go up by slightly more or slightly less than the 4.2 per cent average.

‘This fares package is hugely important to our millions of passengers and I am very pleased to have secured nearly £100m that will help to keep fares as low as possible, and protect the important concessions that we offer the most vulnerable Londoners.’

On the Tube, cash fares will increase by 20p

The Mayor has secured an extra £96million of funding and has confirmed that from 2nd

and Oyster pay as you go fares will increase

January 2013 fare increases on London’s Tubes, buses, London Overground, Dockland’s Light Railway (DLR) and trams will rise at one per cent above inflation overall.

cap for Tube, DLR and rail travel will be frozen

It was also confirmed that there will be increases to access fees for Barclays Cycle Hire in 2013.

further investment on the transport network

The Mayor has ensured that concessionary travel for young people, veterans and older and disabled Londoners has been protected in 2013 so that those who need it most will continue to travel for free or at a discounted rate. London’s over 60s have had free travel reinstated with the 60+ London Oyster card.

and is crucial to the economic development

Barclays Cycle Hire will see changes to access fees from January 2013. 24 hour access will increase from £1 to £2, weekly access will rise from £5 to £10 and yearly membership will move from £45 to £90. Annual members will pay as little as 24p per day for unlimited journeys under 30 minutes. The majority of cycle hire trips are made within the free 30 minute usage charge period and additional charges for late return, non return and bicycle damage will not increase.

Based on July’s RPI figure of 3.2 per cent, from 2nd January 2013 fares will rise by an

by 10p or 20p. The daily Oyster pay as you go at 2012 levels. The Mayor of London, Boris Johnson said: ‘Before the end of the year I will spell out that will help us to provide faster, more frequent and reliable journeys for Londoners; and growth that is so vital to our great city.

On the Tube, cash fares will increase by 20p and Oyster pay as you go fares will increase by 10p or 20p.

Over 17 million journeys have been made using the cycle hire scheme since its introduction in July 2010 and usage has risen by over 35 per cent in the last 12 months, with casual usage more than doubling during the same period. The access fee increases are the first since the scheme was introduced and will be used to make improvements to the future operation of the scheme.

Railtec is a UK based manufacturer dating back to 1898 Offering a top class fabrication, refurbishment and manufacturing facility, we at Railtec pride ourselves on the quality of our products. Our experienced engineering team provide a fast, effective high quality service to suit any requirements. At our workshop facility in Barnsley we pride ourselves on our production standards and stringent in house controls. Capable of engineering fabrications up to 10 tonnes, with good transport links, Railtec Engineering is ideally placed to provide a modern day solution to any engineering requirement. Whether it is small batch fabrications, bespoke engineering or a full refurbishment of customer’s own equipment, Railtec can provide the full range of engineering answers.

www.railtec.co.uk For more information Tel: 01226 384207 | Email: railtec@marwoodgroup.co.uk 16

RailCONNECT

WWW.THECONNECTSERIES.CO.UK


INDUSTRY NEWS

RIDOUT’S RACING FOR RAILWAY CHILDREN Words: Victoria Turner

A

ndy Ridout, Managing Director of the railway recruitment company, advance-TRS has set himself a huge challenge; a challenge that will see him endure a vast fresh water swim stretching 3 miles, an agonising 112 mile bike ride, followed by a gruelling 26 mile run, all in all; an Ironman! This physical contest will surely push him to the limit, testing his endurance to the max.

Last week Andy delivered a moving and heart felt speech at Derby’s annual Dinner at the Roundhouse event, where he managed to raise a fantastic £3,121.71. Dave Ellis, Fundraising Manager for Railway Children commented, “This was a fantastic achievement; the sum raised could help us to provide three meals a day for an entire month for more than 300 children, children who often haven’t eaten a full meal for days.”

However, in comparison with the daily trials faced by the world’s homeless children, to Andy his challenge is trivial.

When discovered by Railway Children, brothers Abashi and Haji were two such boys. They were found living on the streets in the Kasarani Zone, Kenya. They had been separated from their mother who had been unable to provide enough income to sustain the family. The charity provided them with much needed rehabilitation whilst project workers from the Undugu Society located their mother, Etana, living in a slum in Nairobi.

Railway Children is his inspiration; a charity that fights for young people who are just like our own nieces, nephews, sons and daughters, all except for one difference; these children live alone, at risk on the streets and suffer exploitation on a daily basis, often whilst taking care of others even younger than themselves. These children are everywhere, in India, in Africa and on our own front door steps. In the UK a staggering 100,000 children run away from home each year; a shocking fact which generally seems to be ignored by society. Across India and East Africa the problem is so widespread that it has become `normal’. Many children leave their homes as a result of poverty, neglect, abuse and violence. Unfortunately once homeless their problems only grow worse. As a father of three, Andy has found these stats both shocking and distressing, and as a result has committed to doing everything he can to help fight the intolerable situation. Over the months leading up to his Ironman, Andy aims to raise a whopping £10,000 for Railway Children and make others aware of the desperation existing around us all. A spokesperson for the charity went on to say, “Since meeting Andy it has been incredibly apparent that he cares deeply about making a lasting difference to the lives of children. I’ve already been so impressed with his enthusiasm and ability to raise awareness and support for Railway Children.” WWW.THECONNECTSERIES.CO.UK

Railway Children made it possible for Etana to return to her home town where she was happily reunited with her boys. Since the relocation the family have settled well, the children have joined school and are progressing steadily. The story of Abashi and Haji is just one of the happy endings that Railway Children has worked hard to make possible over the years. Unfortunately there are still hundreds of thousands of children throughout the world who continue to suffer on a daily basis. Please make it possible for the good work to continue. Andy will be endeavouring to reach his £10,000 target over the coming months through entering a number of sporting events, including The London Marathon, The Mudman Challenge and The Great South Run. You can follow Andy’s progress in the race to beat child poverty on Facebook by ‘liking’ advance T R S or donate to the cause by contacting advance-TRS directly on 01483 361061, or visiting: www.advance-trs.com

Together, we can put an end to the exploitation of innocence. RailCONNECT

17


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NETWORK RAIL GETS UK DFT APPROVAL TO BUILD NORTH DONCASTER CHORD

Network Rail has received approval from the

freight trains travelling from the Humber ports

UK Department for Transport (UK DfT) to build

up and over the East Coast Main Line (ECML)

a £45m railway flyover at Shaftholme, north of

rather than across and along it.

Doncaster in the UK.

The new flyover will help to divert freight traffic

Construction on the new flyover, the North

for passenger services and allow additional rail

Doncaster Chord, will be carried out by an

freight transport through rail.

alliance between Network Rail and Morgan

The project is part of Network Rail’s £600m

Sindall.

programme to improve capacity and reliability

The North Doncaster Chord project involves

on the East Coast Main Line (ECML), which

the construction of a 3.2km twin-track railway

also includes construction of new sections of

and reliability on the busy East Coast Main

line, partly on embankment and partly on a

track, platforms and stations to help deliver

Line,” Verster said.

new 246m viaduct.

faster, more frequent services.

The scheme is part of Network Rail’s aim to

Scheduled to be completed in early 2014, the

Network Rail Route Managing Director, Phil

increase the number of freight containers

North Doncaster Chord will take slow moving

Verster, said that the UK relies upon rail and

coming into the country’s ports to be

with the increasing demand for rail travel,

transported by rail.

the company has to invest in the railway

According to Network Rail, transporting

to offer better services for passengers with

freight by rail reduces CO2 emissions by 74%,

more trains, additional seats and improved

helping the UK to improve its carbon footprint.

Construction on the new flyover, the North Doncaster Chord, will be carried out by an alliance between Network Rail and Morgan Sindall. WWW.THECONNECTSERIES.CO.UK

punctuality.

“The government’s decision to grant permission for the North Doncaster Chord is a significant step forward in improving capacity and reliability on the busy East Coast Main Line.”

The North Doncaster Chord project

“The government’s decision to grant

underwent a one-year consultation before

permission for the North Doncaster Chord is a

being submitted to the Infrastructure Planning

significant step forward in improving capacity

Commission (IPC) on 22 June 2011. RailCONNECT

19


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DYNAMIQ ADVERToRIAl

Dynamiq has been at the forefront of providing cleaner public transport for over ten years. Our specialist transport division was borne out of the acquisition of Interclean Bus Services, whose focus was predominantly in the bus and coach market. Since the acquisition we have steadily built upon the success, now looking after approximately one third of all London’s buses.

We have also recently been successful in extending our first rail infrastructure contract for Chiltern Railways and are determined to continually expand within what we see as a strategically important sector. Our specialised capabilities in running these services complement and enhance your operations ensuring a coordinated approach in the delivery of clean transport and efficient operations. The complex operations that we undertake demonstrate our ability in developing solutions that meet the specific needs of each of our customers. The services we provide include; Depot Cleaning, Station Cleaning, Train Cleaning, Turnaround Cleaning and Specialist Cleaning. Accreditations, Link-Up, ISO 14001 – Environmental, ISO 9001 – Quality, BS OHSAS 18001 – Health & Safety, Safe Contractor, CHAS, IIP, BICSc – British Institute of Cleaning Science and BIFM – British Institute of Facilities Management Dynamiq has a genuinely nationwide capability with contracts being operated throughout Scotland, Wales and the South West. We have a consistent and thorough application of Health & Safety and Compliance with a dedicated management team. They ensure that we and our clients are up to speed with current legislation and deliver upon the varying requirements. We are committed to the laws governing Health and Safety and are proud of our record of safety. Our accreditations include OHSAS 18001, Safe Contractor and CHAS. We work with our clients to develop Health and Safety strategies that meet the specific needs of the rail sector. At implementation we would meet with your Health and Safety team to ensure that any contract specific requirements are identified and can be reflected in the risk assessments and safe systems of work that we undertake. We will deliver high levels of good practice and expertise, and will ensure that the

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highest levels of Health and Safety are attained and maintained, on an ongoing basis through effective audit.

We firmly believe that both our on site and off site Management and Supervisory teams are the driving force behind the delivery of a high quality service and a motivated workforce. That is why we carefully select all candidates to be employed at this level. Individuals are assessed for promotion through individual assessment and appraisals which are linked to operational performance, contract successes and ambition. In this way we can clearly demonstrate management incentives to ensure operational performance. Not only do we endeavour to employ the best management teams, we also support them with the best available control and communications technology. The management structure is designed to give real authority to the operational managers and is geared to allowing flexibility in the contract management process. We can only realise the potential of our employees through effective management support; managers who are empowered to make decisions and who are available and on site in order to support our employees. Our centralised support solution for functions such as vetting, HR, Health and Safety and Payroll enable our management teams to provide this level of support.

We are also committed to providing an effective on site solution and a structure which maximises management support; we now ensure that we have a minimum of one Supervisor or Team Leader for every 5 employees. We support these personnel with simple task and check sheets and other simple but effective management tools that best suit the needs of our on site people. Dynamiq Cleaning Ltd is part of Cordant Group, which is the largest supplier of industrial managed services in the UK, with a pay roll of circa 60,000 employees. The Group is made up of three divisions; Recruitment (supply of temporary and permanent staff), Security and Cleaning. The Group itself is family owned and combines these strong values with a professional approach and management team. We are passionate about building a business that delivers high levels of service and client satisfaction.

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21


DIARY OF

EVENTS SAVE THE DATES FOR 2013

All dates were correct at time of going to print, however, these may be subject to change. Please check first with the organiser. If you have any dates you would like to display in our next issue March 2013 - May 2013, please email jade.byrne@theconnectseries.co.uk If you or your company are interested in sponsoring the next diary of events then please call our sales team on: 01937 580400 (Ext. 2)

JANUARY

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FEATURE: CHRISTIAN WOLMAR

THE

FRANCHISE FIASCO The row between Virgin, FirstGroup and the DfT over the right to run the lucrative West Coast line has thrown the franchise process into chaos. Richard Branson’s decision to go for a court hearing has had unexpected ramifications which could change the industry forever.

24

RailCONNECT

WWW.THECONNECTSERIES.CO.UK


FEATURE: CHRISTIAN WOLMAR

Words: Christian Wolmar Sub-editor: Deborah Maby

I

n a decision that surprised many industry

apparent when top representatives of the

cent, was a result of the new trains, increase

watchers in August, the Department

company appeared at a special hearing

in train frequency and upgrade of the track,

for Transport awarded the franchise for

of the Commons Transport Committee in

whereas no similar step change is envisaged

the West Coast to FirstGroup, which

September. The fact that Branson himself

over the next decade. Indeed, there is going

would have put an end to Virgin’s operation

appeared at the committee shows the

to be considerable disruption at Euston if it is

of the line that began at privatisation in 1997.

eagerness of Virgin to remain in the rail

decided to give the go-ahead to HS2, though

Rather than accepting the outcome, Richard

industry. Branson pointed out that this was

it is still not known the extent to which this will

Branson, the boss of Virgin, decided to go

“the fourth time that Virgin had been outbid for

affect services.

a franchise” and that on the other occasions

O’Toole countered the point about growth by

the company awarded it had either thrown in

saying that his company had achieved similar

the towel – as with the two East Coast bids –

numbers on the Great Western where there

or had got into financial difficulties.

had been no such investment and that it is

Branson emphasised that he was unhappy

FirstGroup’s optimism about the past three

with the whole process. “What we

years of the franchise that swung it for them.

retained as the franchisee on Britain’s most

recommend is that the current rules and

He explained that: “The reason we would

important Intercity route. There will then be a

regulations for franchising are completely

make that assumption is that, even in a railway

to court to seek a judicial review, a move that quickly led to the scrapping of the whole franchise process for the line at a cost of £40 million to taxpayers and with the railway remaining in Virgin’s hands for the time being. Indeed, effectively Virgin has been given up to 13 months more to show why it should be

that hasn’t been rebuilt and that is stuffed to

process to let an interim franchise, before the long term deal is finally let. The whole issue has led to the spotlight being put on franchising and questions being asked about its purpose. Two reviews resulted from Patrick McLoughlin’s decision to pull the franchise, which he made just a couple of weeks after taking over as Transport Secretary from Justine Greening. One will look at what went wrong on this occasion, while the other, led by the experienced railwayman Richard Brown, the chairman of Eurostar, will examine whether changes need to be made to the whole franchising procurement process. When Virgin launched its bid for a judicial review, which ministers clearly thought would be successful since they halted the process, it was the first time in the 15-year history of

Steve Norris, a junior transport minister at the time of privatisation, has suggested that concessions which take out the revenue risk and are used, for example, for London Overground and Merseyrail, would be a sensible way forward.

growth rates at 8 per cent in the past year.” Whatever the outcome of the reviews, the franchise process will never be the same again. The argument that all the details of the bids have to be kept secret in order to protect commercial confidentiality no longer holds water if bidders can selectively release information about their bid in order to try to get the public on their side. It is therefore highly likely that the process in future will be more open. But the row may also lead to wider changes, although the Government has been careful not to suggest this. The creation of a new rail agency to let franchises, taking the job away from the Department, is a likely outcome. Nationalisation still remains off the agenda,

privatisation that such a challenge had been made and carried through. In a way, it is not

reviewed and that the West Coast franchise

surprising that it is Virgin that has picked up

competition is delayed until this has been

the cudgels since it has no other franchise

completed,” he said. There is even speculation

to lose, whereas other defeated bidders in

that Virgin will not bid for the long term

the past have generally run other lines and

franchise unless changes are made to the

therefore not wanted to get on the wrong side

procurement process.

of the DfT.

the gills like First Great Western, we are seeing

despite pressure from the unions and widespread support from the public as shown by opinion polls. Nevertheless, there is talk of change, even in Tory circles. Steve Norris, a junior transport minister at the time of privatisation, has suggested that concessions which take out

The committee hearings gave a rare insight

The row has put the spotlight on the nature

the revenue risk and are used, for example, for

into the thinking behind these bids, which

of the bids and shown how competitive

London Overground and Merseyrail, would be

are normally kept largely secret on the basis

the process has become. Although precise

a sensible way forward. He told the Financial

of “commercial confidentiality”. In the blue

information has not been released, all four

Times that the current operators are mere

corner, Tim O’Toole, the boss of FirstGroup,

bidders reckoned there would be huge

“ticket collectors . . . because very few have

is equally bullish. He told the committee: “Our

and sustained growth on the line, with their

a franchise that lasts long enough for them to

belief is that the growth that you have seen

estimates ranging from 7 per cent (the two

invest properly”. Perversely, this is precisely

over the last 10 years can and should be

what Virgin, which has been pushing for

continued if the Government are going to get

change, does not want as the current system

the advantage of the extraordinary investment

in which they pocket all the fares offers far

While the details are not in the public domain,

they made in this line.” Virgin questioned

more scope for making profits. It would be

the sharp difference of opinion between

this, arguing that the high rate of growth of

ironic indeed if Virgin’s challenge resulted in

Virgin and FirstGroup was made all too

the past few years, which reached 10 per

changes that Branson would not welcome.

losing bids, Abellio and Keolis), 8 per cent (Virgin) and 10.4 per cent (FirstGroup).

WWW.THECONNECTSERIES.CO.UK

RailCONNECT

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FEATURE: CHRISTIAN WOLMAR

MAKE NO MISTAKE:

HS2 IS ‘BLAZING AHEAD’ The business case may not be as strong as it was and the doubters may be emerging from the woodwork but with £750 million already being spent, this grand project is most certainly on track, found Christian Wolmar on a recent visit to its headquarters in London’s Victoria.

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FEATURE: CHRISTIAN WOLMAR

Words: Christian Wolmar Sub-editor: Deborah Maby

E

ver since the announcement of High Speed Two, the new line to link London with Birmingham and later Manchester and Leeds, there have been periods of media speculation about the project’s future. This happened in the summer with an article in The Spectator magazine, supposedly well sourced within the upper echelons of the Tory party, that suggested the project was about to be killed off. It wasn’t. Then, more recently, after the September reshuffle, the sacked minister Cheryl Gillan, whose constituency is bisected by the line, let rip now that she was free of her Cabinet responsibilities, arguing for the project to be scrapped. She had long been thought to be opposed to the scheme. However, despite these periodic public debates, behind the scenes there is a lot of work going on. Indeed, there has to be to justify the £750 million or so being spent on preparing the line during the course of this Parliament. On a visit to the project’s headquarters in the Victoria office block once occupied by John Prescott’s mega Department of the Environment, Transport and the Regions, Andrew McNaughton, the chief engineer – “employee number one” as he jokingly refers to himself – is all too delighted to seek to show that the taxpayer is getting value for money and that the scheme is definitely on track. “Let’s debunk one mistake made by The Spectator – there was never a plan to publish the Bill this year; that’s what we are working on and it will come out in 2013,” was one of the first things he made a point of saying to me. There are, he says, more than a thousand people working on the project, two-thirds of whom are consultants, and this includes roughly 300 working at the office in Victoria. There is a wide variety of tasks. Consultation takes up a lot of person-hours. There are no fewer than 30 community forums, which involve holding meetings with local people and carrying out very detailed assessments of the best options for the route, down to the nearest few yards. “You have to determine things like, will there be a cutting here, should we build an embankment, how do we best mitigate the noise through this section, and so on,” McNaughton says. The little-known Aarhus Convention, which is a United Nations and European Union initiative – and signed by the UK in 2005 – requires detailed consultation on schemes such as this WWW.THECONNECTSERIES.CO.UK

and clearly has generated fantastic amounts of work and cost. But it cannot be ignored. There is, too, consultation at a high level with council leaders and business people but the real problem is that schemes such as this are bound to create losers for whom financial compensation will never be enough and who therefore will never be satisfied with just being consulted. Then there are teams who are working on the detailed route design. This is lengthy and expensive, and is the key part of the process building up to the publication of the Bill. Once published, it will be debated by a special parliamentary committee that will hear from objectors, a deliberation scheduled to last two years.

There are more than 1,000 people working on the project, two-thirds of whom are consultants, and a wide variety of tasks. There are no fewer than 30 community forums carrying out very detailed assessments of the best options for the route, down to the nearest few yards. That length of time is necessary because the procedure is convoluted. While the Bill will set out a precise route, it can be amended by the committee after evidence from objectors and experts. Each time this happens, those sections of the Bill are subjected to renewed scrutiny, in essence therefore restarting the process for certain parts of it. If there are many such changes, the timetable will have to be set back. The process is expected to be completed in 2015 with the granting of Royal Assent, and that will be followed by a further two-year period of acquiring land, putting out tenders for construction and finalising the detailed design and starting work on utility diversions. That in turn will be followed by

an eight – year construction phase for the expected opening of the stretch between London and a junction near Lichfield, with a spur to Birmingham in 2026. McNaughton is unapologetic about the time it is taking: “This is the biggest infrastructure project the country has seen. It is a new railway that is justified by its impact on the economy and that’s how we are going to present it”, he says, adding that it also involves the remodelling of much of the existing network, in particular the country’s busiest railway, the West Coast Main Line – and that is another part of the work his team is currently involved in, in partnership of course with Network Rail. The new Transport Secretary, Patrick McLoughlin, has promised to speed up the process but, given McNaughton’s explanations, it is difficult to see where the reductions in the timetable can be made. Simultaneously, of course, preparations are being made for the extension of the line beyond Lichfield to create the Y shape to Leeds and Manchester. There is a team of roughly 200 people working on that section, with an expectation that proposals for consultation will be published by the end of this year with a route alignment in 2014. McNaughton dismisses criticisms of the scheme from opponents. He accepts the business case does not look as strong as it did initially but stresses that it is “still the driver for the project”. And he defends, too, the controversial decision to make the line fit for 250mph, faster than existing high-speed lines in Europe. “Initially trains will run at 225mph but you have to look to the future. The alignment would not actually be that different if we slowed it down,” he says. As McNaughton, whose enthusiasm for the project is rather like a football supporter’s passion for his or her team, finishes what he has to say, he pauses and says, firmly, as a response to the doubters: “The sub-text of all this is that we are blazing ahead.” “Steaming” might have been a more appropriate word, but there is no doubting his confidence that HS2 will become a reality. Whether it does, however, is not up to him, but up to his political masters, who, so far, have backed it but there remains a lot of time for their support to wilt. Nevertheless, with large sums already having been spent, they will begin to look foolish if they pull the plug, thereby playing directly into their opponents’ hand. RailCONNECT

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FEATURE: CHRISTIAN WOLMAR

GOING DUTCH:

ABELLIO BRINGS A BREATH OF FRESH THINKING TO UK TRANSPORT

Cycle points and energy meters in stations, 98 per cent punctuality and sensible franchise bidding – surely there’s something to be learned here?

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FEATURE: CHRISTIAN WOLMAR

Words: Christian Wolmar Sub-editor: Deborah Maby

T

here’s been something of a Dutch

and sustained, reflecting its Dutch origins.

invasion on the railways in recent

As well as thinking long term, Abellio pays

years. Abellio, the company owned

considerable attention to its environmental

by the Dutch state railways – NS

impact. So, for example, at most of its

– has gradually been picking up franchises.

stations, it has installed energy meters that

Starting in 2001 with Merseyrail, the company

monitor electricity and gas use in great detail,

acquired the much larger Northern franchise

which has so far helped reduce consumption

and won the short-term Greater Anglia deal

of electricity by 11 per cent and gas by 15

last year, beating the incumbent, National

per cent. This is part of the wider Northern

Express.

Rail Environmental Sustainability Strategy that

Abellio executives like to stress that the

seeks to turn the company into a genuine

company brings an innovative and different approach to the industry compared with domestic operators. According to Jeff Hoogesteger, the boss of Abellio Group, that

“low carbon business”. The company has, too, managed to reduce its emissions in train operations on both Merseyrail and Northern through the introduction of energy-efficient

means “looking at things in a long-term way” for both passengers and other stakeholders. Given the short-term nature of franchising, that is not always easy in the UK environment, but nevertheless Abellio has introduced a couple of interesting innovations. On the forecourt of Leeds station, for example, there is a circular building that is the company’s first CyclePoint. Essentially, CyclePoint offers a secure, staffed storage facility catering to rail passengers who can get their bikes repaired, or hire one or even buy one. The core idea is to integrate the two modes, cycling and rail, which is routine in the Netherlands. The staff provide a rapid service

While many companies pay lip service to the idea of corporate social responsibility, Abellio’s commitment does seem to be genuine and sustained, reflecting its Dutch origins.

to ensure people catch their trains, and there are even screens in the building showing real-

driver training. In order to further reduce

time rail-travel information. Already, plans are

consumption, the idea of installing energy

progressing for further CyclePoints at Northern

meters on Northern’s train fleet is being

stations, and it is hoped that the concept

considered. However, this is more expensive

will be picked up by Network Rail with, for

and complicated than fitting them to

example, a CyclePoint at King’s Cross. This is

buildings and so far the initiative is only

not necessarily a profitable enterprise but it is

at the trial stage.

a useful service as well as attracting favourable publicity and generating some new traffic for the railways. While many companies pay lip service to the idea of corporate social responsibility, Abellio’s commitment does seem to be genuine

WWW.THECONNECTSERIES.CO.UK

The results of Abellio’s approach have been impressive. The company has managed to achieve satisfaction scores on its franchises, with the numbers improving slightly at Northern and achieving the highest ever passenger satisfaction scores at Merseyrail

with 98.6 per cent punctuality. Greater Anglia, with its heavily used commuter lines into London and a very short franchise has posed different challenges, with, of course, the Olympics topping the list. Hoogesteger is particularly proud of the way the company handled the event. Taking over the franchise just six months before the Games, he was surprised that there were no plans in place to deal with them, apart from a timetable, even though Greater Anglia was the main operator since its trains served both the key stations; Stratford and West Ham. “We put on 20 per cent extra trains but in the event much of the capacity was not needed because people were told to go on holiday or change their commuting patterns. Nevertheless, we are very pleased how it passed off,” he told me. For the longer term, Greater Anglia’s alliance with Network Rail has resulted in a fresh look at infrastructure closures, which so often deter people from using trains at weekends. Instead of one every two weeks there will be just eight in the whole of 2013, making it possible to rely on the service in a way that was impossible before. There is no doubt that Hoogesteger is trying to use the company’s good record to seek further expansion in the UK. The company already operates buses in London and Surrey but it is rail where he harbours most ambitions. Abellio failed in its recent bid in the West Coast bidding process which collapsed in October, coming bottom of the four bidders as the company refused to base its expectations on market growth as optimistically as Virgin and FirstGroup. However, Hoogesteger expects that common sense will return when the rebidding process is launched or that,“The Department will be forced to change its procurement procedures”. Therefore expect bids for all the upcoming contracts with promises of the same kind of typically Dutch approach seen in its existing franchises.

RailCONNECT

29


Q&A: DAVID SINDALL

Following the recent article in Edition 3 of RailCONNECT, written by Margaret Hickish on Equal Access, what were your initial thoughts? I think what Margaret covers in her article are some of the frustrations that disabled passengers have but also, and more importantly, a sense that we need to better inform disabled passengers about what is on offer to them. We have done a great deal of work over the last five years to improve access to the rail network and improve the quality of the services that we offer, with a coherent

David Sindall Head of Disability and Inclusion

strategy aiming to improve services for older and disabled passengers. But we know that we can do more.

So what improvements are being implemented at the moment to improve accessibility? One of our priorities is to improve Passenger

Words: Jade Byrne

Assist, which is a pre-booking system we

In our last edition of RailCONNECT, Margaret Hickish, Inclusive Design Director at Movement Strategies, penned an article describing the experiences she has as a disabled passenger travelling on the railways. In the feature, she covers some of the less convenient aspects of disabled passengers’ rail travel and presents suggestions of how they could be resolved. (To read Margaret’s article, visit www.railconnect.co.uk). After reading the article, David Sindall, Head of Disability and Inclusion at ATOC, got in touch with RailCONNECT to give our readers an insight into the work being done to improve accessibility across the network.

new system utilises the latest technology

started developing about two years ago. The and means that passengers can book assistance online, get an email confirmation of the assistance and can repeat regularly made journeys as well. Previously, booking assistance was much less effective and the system only ever recorded individual journeys; passengers didn’t get confirmation of their bookings and had no clear idea as to what was supposed to be happening. The new system is also more effective at getting information to rail staff. Instead of generating a fax every day, now the system emails staff directly. It’s much easier to manage, much more efficient and is a real improvement for passengers.

Margaret mentions that you have to book 24 hours in advance in order to book both assistance and wheelchair user space on the train, is this still the time frame that is in place? At the moment, it is. But what we have learned is that the vast majority of passengers who book assistance do so 8-10 days in advance of their journey. So far, since the new system went live we’ve had about 850,000 individual assists booked, which is roughly 250,000 passenger journeys. There will always 30

RailCONNECT

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Q&A: DAVID SINDALL

be a group of passengers who will want to

What we’ve done is replace an outdated

turn up and travel on the day, but planning

system with a new, more user-friendly way of

ahead and booking in advance means that

booking assistance. We’ve yet to realise all

assistance can be put in place and can often

the capabilities of this new system, which is

mean cheaper tickets. We know that there

the next exciting part of the Passenger Assist

are a number of passengers who would like

project.

to turn up and go and I suspect that these passengers are more confident and know the rail network better. So we are exploring how to bring the booking time down from 24 hours to say, 12 hours. We recognise that the new system gives us the opportunity to review the current advice we give to passengers. This having been said, we still have quite a number of passengers making complex journeys, so whilst it might be ok not to book on, say an intercity network where you’ve got high staffing levels, on a journey to stations where you haven’t got any staff, we still need that advanced notice. We are also exploring how things like Oyster cards for example can be used, and whether or not the movement towards electronic ticketing gives us the opportunity to reduce booking horizons.

Margaret also expresses understandable frustration at being told to arrive at the meeting point 30 minutes before train arrival, only to be made to wait until very close to train departure time for assistance to arrive. I was surprised to read that. That recommendation is about making sure that people get there on time. Margaret says in her article that it sometimes takes her a while to find her way through the station to get to the meeting point, so it’s a contingency

You’ve touched upon the use of mobile phones and passengers being able to contact people when they arrive at the station. Is this something that will be implemented in the near future? Margaret mentions in her article a 15-20 minute wait that she experienced whilst waiting for her booked assistance to arrive and also one memorable trip where she was actually left waiting until the train closed down. There must need to be some improvements made there that would ensure booked assistance are ready to meet the passenger when they disembark, as well as getting them onto the train. I don’t disagree with that at all. It is an area that we need to continue to improve on. But things are improving; from the figures we are getting back from train companies and Passenger Assist we see that, for example, First Great Western has a 98% success rate at the moment in terms of delivering assistance. That is a great achievement and is a trend within the industry and scenarios, such as the one described by Margaret, are becoming

to allow for that kind of thing. However, we

increasingly rare.

are looking at whether we can improve the

It is important that we promise what we can

current system. I am talking to train operators

deliver. We must be clear to passengers that

about whether we can utilise developments

we can do some of the things they expect us

in technology to check when passengers

to do, but in some cases, it is more difficult.

arrive at stations using mobile phone signals.

That’s why we launched the Rail Travel Made

“…from the figures we are getting back from train companies and Passenger Assist we see that, for example, First Great Western has a 98% success rate at the moment in terms of delivering assistance. That is a great achievement and is a trend within the industry…” WWW.THECONNECTSERIES.CO.UK

“In Britain, we have the most extensive network of Passenger Assistance, certainly more than anywhere in Europe and possibly anywhere in the world.” Easy website; to ensure that passengers fully understand how they can access their route, what the rules are regarding Passenger Assistance and understand the advantages of booking assistance in advance. We launched the first phase of this in August and the website will be expanded in Spring 2013. The system that we offer in Britain is also far more extensive and flexible than anything else in the rest of Europe. I chair a UIC project group, called Passage, which brings all of the European train companies together on accessibility. When you look at what we offer in Britain, it’s a lot broader than, for example, what is offered in Spain. In Spain, you can book assistance but only on the High Speed network. There is no assistance offered for local commuter or regional rail services. In Britain, we have the most extensive network of Passenger Assistance, certainly more than anywhere in Europe and possibly anywhere in the world.

There have been some suggestions for improvement by Margaret, such as automatic ramps that remove the need for assistance at un-staffed stations and the utilisation of technology. Are there going to be any developments like this in the foreseeable future? The design of trains is now governed by European regulation. I’m on the European Working Party representing the Community of European Railways, looking at revising the current technical standards and rules. The European Disability Forum have said they want all trains to have automatic boarding ramps, and we believe that’s a good aspiration, but the problem we have in Britain is that we have curved platforms where you have variable train operation. So without spending huge RailCONNECT

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Q&A: DAVID SINDALL

amounts of money, which would be a decision for Network Rail and the DfT, you can’t get the infrastructure right for automatic boarding ramps. However, we can look at how we get better at deploying ramps and I’m keen to explore that. In terms of technology, I don’t think in the short term or even the medium term we will see automatic boarding ramps on our trains.

What about the use of smart phones for the use of tickets being purchased and displayed? Or a central communications number in case anything does go wrong for disabled passengers? We’re looking at exploring the potential for what we would call a ‘one-stop-shop’ for booking assistance. We recognise this is something that passengers want and are working through that proposition to see what we can deliver. At the moment if passengers phone National Rail Enquiries (NRE), they get patched through to the train company. That’s the first step towards a one-stop shop. Passengers obviously want to be able to book their assistance and book their ticket at the same time and we are looking at that as the next possible step.

This is also a train design issue, however, there’s also a notable lack of wheelchair user space on the trains themselves, which results in conflict with the accompanying issue of lack of luggage space. I agree. Trains are ordered from ROSCOs in line with the DfT and European standards for the number of wheelchair spaces on trains. Usually, on an eight carriage train you’ll find two or four wheelchair spaces but the smaller the train, the fewer the wheelchair spaces available. Train companies are required to work within the DfT guidelines. I think the trains themselves aren’t the particular problem. The bigger problem is stations. Station accessibility still remains the number one issue and we have to focus on that. If you look at the stations where they have made change, such as the incredible change to Clapham Junction, you’ll see that you’ve got a station which is now accessible which previously was not. When Clapham Junction was built, our Victorian forefathers had no idea about the future demands of disabled passengers in the 21st century. We are seeing record numbers of disabled passengers 32

RailCONNECT

travelling and it’s new improvements which have made this possible. We’ve somewhere in the region of 4 million journeys a year made with Disabled Persons Railcard discount, which offers a third off the price of rail travel. When I first arrived at ATOC, in 2005, there were about 1.3 million journeys made a year. I think part of the reason we are getting more passengers back to rail is that we offer a great package; from the stations, to assistance, to train design. The British rail network is one of the most accessible in the world and this is because the industry is committed to increasing the number of passengers and improving services. In Britain we see the issue of accessibility, not just as a socially responsibility, but as an important part of attracting even more people to the railway. Much of the rest of Europe see it simply as a social commitment they have to make. By 2020, all trains have to be accessible; have access for visually impaired passengers with onboard announcements; have passenger information screens that scroll

deal of outreach work to make sure that people know that the system is there. It’s also about getting disabled and elderly passengers talking to other disabled and elderly passengers. When we designed the new booking system, we did a great deal of work with Age UK. We did some focus groups with older passengers and what we found was that, when we explained to them the range of assistance services that were available, some people just couldn’t believe what was on offer. They found it amazing that if you were travelling to an inaccessible station, we would take you in a taxi from the inaccessible station to your final destination. I think that’s a much bigger problem. Informing people of the services available and encouraging them to use the system is the number one objective. The Stations Made Easy website is a unique way in which passengers can look at station accessibility and plan their route through stations, avoiding barriers. It’s been a great innovation and we’ve had very positive feedback. It’s a great way of helping

“When Clapham Junction was built, our Victorian forefathers had no idea about the future demands of disabled passengers in the 21st century. We are seeing record numbers of disabled passengers travelling and it’s new improvements which have made this possible.” around so people with hearing impairments can see them and allow priority seating on board. These commitments are key to building on the success that the industry has had in helping record numbers of disabled and older passengers to take the train.

So the message is clear that you want disabled and older passengers to feel confident about the services you provide and make it known that it is easy for everyone to use. How do you intend to encourage these passengers that they can do all of the things you’re suggesting? The biggest problem we still have with Passenger Assist is that people don’t know it’s available. So we are working with key stakeholder organisations, talking to national and regional disability groups, putting out promotional materials and doing a great

passengers work out what stations are really like. You can pick any station you want, go onto the website, click onto the station plan and it will bring up proper pictures of exactly how the station is laid out. It’s also important to recognise that the pre booking system allows TOCs to get staff in place so that assistance is prompt and people can travel on their chosen train, but it is also to make sure that there are available spaces on those trains for wheelchair users.

Finally, what would be your concluding message to passengers following Margaret’s article? We recognise that much of what Margaret said was aspirational and we share those common aspirations, but the way forward is about everyone. It means train operators, our colleagues at Network Rail, Department for Transport and disability organisations working together so that we can deliver a rail network which all passengers can use easily and enjoy. WWW.THECONNECTSERIES.CO.UK


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LAW: DAVID REWCASTLE

P ROCUR E E N T LA AT T ERS As the Department for Transport cancels the InterCity West Coast competition and suspends the refranchising programme, David Rewcastle of Dickinson Dees reflects on the pervasive application of procurement law across the railway industry.

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LAW: DAVID REWCASTLE Words: David Rewcastle

T

he full detail of the “significant technical flaws” in the InterCity West Coast competition are not in the public domain. However, we

can be confident that, in some shape or form, they will relate to non-compliance with procurement law. The current disarray surrounding West Coast and franchising may be particularly high profile but it is hardly the first time that procurement law has frustrated the punctual delivery of a rail project. It’s timely, then, to remind ourselves of what procurement law is for, why it’s so important to the UK’s largely privatised railway and what the rules are.

The objective One of the founding objectives of the

an argument that principles of equality and transparency under the EU Treaty apply in awarding a rail franchise. The Utilities Contracts Regulations 2006 (the UCR) apply to ‘utilities’. These are defined as undertakings performing a specified utility related activity over which, in theory, the State exercises a dominant influence. The legislation also applies to private companies carrying out these activities if they have ‘special and exclusive rights’ granted by a competent UK authority (limb 1) in relation to the relevant activity (limb 2). Following the decision earlier this year in Alstom Transport v Eurostar International Limited, we can be confident that Eurostar and ‘open access’ operators are not ‘utilities’ and so are not subject to the UCR. We can also be confident that a franchise train

European Union is the creation of an internal market where competition is free and undistorted. Relevant principles of the EU Treaty are equal treatment, a freedom to establish a business or to provide services in a member state, transparency, mutual recognition and proportionality. In short, public bodies, which of course spend tax-payers’ money, should award contracts fairly. In the long run, then, we all share in the benefit of an open and functioning market economy. So far, so good. The concept is at least simple and laudable.

The relevance

The current disarray may be particularly high profile but it is hardly the first time that procurement law has frustrated the efforts of the rail industry to deliver a project to programme.

EU rules on public procurement are contained in the EU Treaty and EU directives. They are often implemented into UK law by statutory instruments. However, the application of them to UK rail is not always straightforward. Perhaps understandably, the legislators did not have the unusual structure of the UK rail industry in mind. The Public Contracts Regulations 2006 (the PCR) apply to the procurement of certain contracts by public bodies. As you would expect, the Department for Transport and Passenger Transport Executives are covered by these rules. However, there are different views as to whether the letting of a rail franchise by the DfT amounts to a contract for so-called ‘Part B services’ or a ‘service concession contract’ for the purposes of the PCR. The significance is that a ‘service concession contract’ falls outside the scope of the PCR. Regardless, though, there is WWW.THECONNECTSERIES.CO.UK

operator does meet limb 1 of the utility definition but, despite interesting comments from the Judge, we can’t yet be certain that it does not meet limb 2. On this basis, the application of the UCR to franchise train operators remains an open question. That’s perhaps a little embarrassing with John Major’s Government and railway privatisation now a fading memory. A resolution, however, may be in sight because the latest draft of the European Commission’s new Utilities Directive strongly suggests that franchise train operators will not be categorised as utilities under any new regime.

However, even they can’t afford to be ignorant of procurement law. With so many players in the industry subject to (or at least under the threat of being subject to) procurement law, there’s every chance that, one way or other, procurement law affects their business.

The rules For the PCR and UCR to apply, contracts being awarded must be in writing, for some form of consideration and fall under one or more of the following categories: works (like construction), supplies (like purchasing goods) or services. Contracts may include more than one category, in which case the dominant category generally prevails. Services are broken down into Part A and Part B. Part B services have the benefit of lighter regulation. Rail transport services are listed in Part B. Whether the rules apply is also dependent on the value of the contract. The contract must exceed a certain threshold value, with that threshold depending on the type of contracting authority and the category of contract. Central government departments have the lowest threshold whilst other public bodies and utilities enjoy higher thresholds. The current thresholds for utilities are £347,868 for supplies and services and £4,348,350 for works. If the contract exceeds the threshold, then there is a choice of four tender procedures to follow: open, restricted, competitive dialogue (not available to utilities under the UCR) and negotiated. Each tender process has certain minimum timescales to comply with. However, broadly the same principal phases apply to each procurement as follows: • a notice advertising the contract; • a ‘shortlisting’ stage (usually using a pre-qualification questionnaire); • a tender stage (followed by evaluation); and • award. Each phase has its own distinct requirements but the basic premise is that the process is fair, and seen to be fair.

We can at least be confident that Network Rail is subject to the UCR.

The tool-kit for enforcement action under both sets of rules is varied and potent. Remedies include automatic suspension, injunctive relief, damages and ineffectiveness.

It’s also clear that private sector rolling stock manufacturers and maintainers, rolling stock leasing companies and other private sector suppliers to the rail industry are not subject to the UCR.

There are strict and relatively short limitation periods for bringing proceedings. Proceedings once brought, however, can have the most catastrophic impact. But you don’t have to take my word on this. Just ask the DfT… RailCONNECT

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ENVIRONMENT: THOMSON ECOLOGY

Words: Richard Arnold

An ecological network

As a result of their importance for biodiversity,

knotweed, in particular, has found the railway

When we think of the rail network, we usually

there are 26 sections of rail side habitats

environment to its liking but there are other

which have been recognised as being of

species, such as buddleia (from China) and

national importance for nature conservation

Himalayan balsam, which have made a home

in their own right and designated as Sites of

on the UK rail network. These species can

Special Scientific Interest. There are many

form dense stands, crowding out native

more sections which have been recognised

species and dramatically reducing the nature

as important for biodiversity at a more local

conservation value of the areas in which they

level, especially in urban environments. For

occur.

example, nearly 1,000 hectares of rail side

Maintaining the existing network

think of the trains and infrastructure, and how it allows us to get where we want to go and back home again. But, somewhat inadvertently, the railways also provide us with another kind of network; an ecological network. There are around 30,000 hectares of rail side habitats in the UK; that is an area roughly equivalent to the size of the Norfolk and Suffolk Broads. As will be familiar to most users of the network, the rail sides support

statutory sites of importance for nature conservation in London.

a wide variety of habitats, the most frequent

The scale, diversity and context of the line

being woodland, scrub, tall herbs and coarse

side habitats make the rail sides important for

grassland, but there are also ditches and

biodiversity but there is another dimension to

reedbeds, and small areas of saltmarsh and

their importance. This is their linear nature,

heathland.

providing connections between areas of high

What cannot be seen so easily from the window of the train is the impressive diversity of plant and animal species; around 2,000 species of plant, nearly 50% of the total number in the UK, have been found growing alongside our railways. The wide variety of habitats and plant species provide habitats for important populations of invertebrates, mammals, birds, amphibians and reptiles.

36

habitats have been designated as non-

nature conservation importance through less hospitable landscapes. The railway network passes through or next to around 120 Natura 2000 sites, which are sites designated for nature conservation because they are of European importance, and passes through or next to over 400 Sites of Special Scientific Interest. Such connections may become even more important in the context of predicted

In many areas through which the railways

changes in climate.

pass, the surrounding land may be intensively

As well as all this desirable biodiversity, the

farmed or intensely urban, with the rail side

spectre of non-native invasive plant species

habitats offering a last refuge for biodiversity.

looms large on the rail network. Japanese

RailCONNECT

We can all applaud the contribution the rail network makes to the conservation of biodiversity in the UK. However, for the project manager working on engineering maintenance and enhancements of the existing rail network, the presence of all that biodiversity (in particular designated sites, protected species and non-native, invasive plant species) can present problems. The problems are nearly always surmountable but may require careful project planning and, potentially, some changes to the design and the method of working. If works are planned within or near sites with a statutory designation for nature conservation, then permission is likely to be needed from the statutory nature conservation organisation, such as Natural England. If a Natura 2000 site may be affected by the works, then an assessment under the Habitats Regulations may be required. Normally, it will need to WWW.THECONNECTSERIES.CO.UK


ENVIRONMENT: THOMSON ECOLOGY

be demonstrated that the works will not have an adverse affect on the integrity of the designated site before the works can be carried out.

still important components of the existing

More often, maintenance and enhancements

monitoring.

of the existing rail network could have an

Generally, early consideration of biodiversity issues means better outcomes for both the project and biodiversity. This is for two main reasons. Firstly, working with wildlife is a highly seasonal activity. There are critical time periods for carrying out surveys and undertaking any required mitigation. Therefore, any such works need to be carefully planned to avoid holding the whole project up while waiting for the appropriate season. Secondly, the easiest way of managing the negative effects of development on biodiversity is usually to avoid them altogether. This can only be done if biodiversity is a key consideration at the early design stages. As well as being

impact on protected species. Sometimes this can be dealt with simply by scheduling the works at an appropriate time of year, for example, planning to undertake any necessary vegetation removal outside of the breeding bird season. Sometimes, though, it may be necessary to obtain licences from the appropriate authority to trap and remove protected species in advance of the works. The licensing process can take around two months and there will be restricted times of the year when the actions set out in the licence can be undertaken. For example, it is only possible to trap and remove great crested newts when they are active, typically between March and October. Of course, knowing what protected species are present and whether there is a need for a licence requires a good baseline survey sometime in advance of the works taking place. There are also legal controls preventing the spread of Japanese knotweed and certain other non-native plant species. If these are present at the work site, it may be necessary to eradicate the plant in advance of any works, or at least develop a strategy which prevents the further spread of the plant.

New railway developments Despite the potential benefits of creating new rail side habitats, the development of new railways poses the same challenges in respect of biodiversity as any other development, as well as some which are specific to railways.

ecological network. Biodiversity is best considered at all stages of the project, from route selection to post-construction

good practice, this approach should also help the project through the consenting process and mean that the project will be less costly to implement. Due to the engineering constraints associated with new railways, avoiding all impacts on biodiversity is unlikely to be achievable. New habitats may therefore need to be provided in compensation for any which are lost. Nowadays, there are established techniques to compensate for many negative effects. These techniques can work provided that the extent of the compensation is sufficient and there is adequate commitment to the management and maintenance of new

Despite the potential benefits of creating new rail side habitats, the development of new railways poses the same challenges in respect of biodiversity as any other development, as well as some which are specific to railways. which will eventually contribute to biodiversity conservation. Including additional features to benefit biodiversity, it may bring about the creation of more valuable habitats more quickly. It can also pay to think about the habitats created, for whatever reason, as part of a contribution to a wider, functioning ecological network. Taking the strategic view should yield greater benefits for biodiversity and ensure better value for money. An idea gaining momentum in the UK is biodiversity offsetting. This is where the developer meets the requirements for providing compensatory habitats through making a financial contribution to a third

habitats in the long term. However, some

party. The third party is then responsible

habitats take hundreds of years to establish

for the compensation requirements of one

and are effectively irreplaceable. Impacts on

or more developments. The land used for

these habitats may prove impossible to fully

providing compensatory habitats would

compensate on the scale of a human lifespan.

normally be located within a strategic

A major challenge may be the potential

Any new rail development also brings with

impacts on designated nature conservation

it opportunities to provide features that are

sites, such as those protected under the

beneficial for biodiversity. The overall aim

Habitats Directive or domestic legislation. A

should be to achieve an all round positive

further challenge is likely to be the presence

outcome, rather than simply implement

of protected species and their habitats and

the minimum measures required by law.

finally, there are other habitats and species

As described above, a new railway will

which may not be strictly protected but are

inadvertently create new habitats for wildlife

framework established by the local planning authority. At the moment, the government is trialling biodiversity offsetting in six pilot areas of the UK using a system developed by Defra to calculate how much habitat should replace that lost to development. Biodiversity offsetting using the Defra system is however already being used more widely and could well be applied to new rail projects in the near future.

What cannot be seen so easily from the window of the train is the impressive diversity of plant and animal species; around 2,000 species of plant, nearly 50% of the total number in the UK, have been found growing alongside our railways. WWW.THECONNECTSERIES.CO.UK

No matter how the biodiversity elements of a railway project are delivered, it is critical to have a competent ecologist as part of the senior level project management team to advise and guide the project team through the complexities of wildlife legislation and policy, to rigorously assess the impacts of the development and to advise on any mitigation and compensatory measures. RailCONNECT

37


RECRUITMENT: PAUL CHITTENDEN

WRITING

A CV IN THE

INTERNET AGE

A RAIL RECRUITER’S

PERSPECTIVE Paul Chittenden

Director and owner of Critical Project Resourcing Ltd, a specialist infrastructure recruiter focussing on the white collar markets in rail.

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WWW.THECONNECTSERIES.CO.UK


RECRUITMENT: PAUL CHITTENDEN Words: Paul Chittenden

T

his article is just one opinion I’ve formed from reading CVs, advising on changes to be made and making introductions for nearly 15 years. It is important and hopefully empowering to remember, that there is not a single correct way to write a CV. There are however many possible mistakes and omissions. At Critical Project Resourcing we do not alter CVs; we feel they need to be the product of your work. This article is aimed at the professional rail sector. The objective of your CV is to make sure you are selected for an interview. It should allow the reader to think you can do the job, instead of you might be able to do the job.

Focus on roles you can do now If you see a role that you would like to do or feel that you could do, given a chance, please remember that the client usually only wants to pay recruiters for someone who is doing the role or who can do the role. It is terribly frustrating, and you are probably right, you could do the role, given a chance. Yet, as a generalisation there are relatively few applications from candidates who can or are doing the role. So focus on roles that you can do and then make sure that you can be found. Lastly make sure you communicate that you can do it.

It is important and hopefully empowering to remember, that there is not a single correct way to write a CV.

After selecting candidates we personally know for roles, we search for additional candidates. Imagine the children’s board game Guess Who. We use search terms to find candidates who will match a client’s requirement. You will not be found if you do not use key words to describe your career.

At Critical Project Resourcing, our consultants

Say I’m looking for a Rail Project Manager to build a bridge. On one popular railway job board, there are 18,000 people mentioning ‘Project Manager’ on their CV, far too many for me to read, but if I add the word ‘rail’ 8,500 people are dropped. If I add ‘bridge’, I’m down to 2,300 CV’s, and so I go on adding key words until I have a manageable list of applicants. Statistically, I’ve just missed you, yet the client still hires someone. In fact, as I write this article, I am amazed at the number of people who do not include the ‘rail’ key word. You would think it’s obvious to the human reader but the first searches undertaken have to be based on pure computer logic.

The most important piece of advice I can give

Multi-disciplinary Project Managers, often do not mention their disciplines individually, so if I were looking for a ‘P-Way Project Manager’ I couldn’t find them, so don’t make assumptions!

describe your hardest task in quantitative

On your keyboard, Control-F is your friend. Turn your career into a bunch of keywords and then see if you have actually used them. Make sure you use both short and long versions of all jargon, such as Job Titles, Software i.e. ‘CRE’ and ‘Contractors Responsible Engineer’.

past should detail the journey of how you got

If you are applying for membership of a professional body or for Chartership, add the statement as it means you can be found. Just never lie, as the CV is read by the client and you will be interviewed on those statements.

Preparing your CV to be found

Communicate that you can do it

There are a number of people involved in the reviewing of CVs; the recruiters, the client’s HR contact and finally the interviewer. It is human nature for each party to cull CVs to a manageable number.

A personal statement and old school exam results commonly comes first on a CV, yet I normally skip straight to your current role as it tells me what you can do, which is far more interesting and relevant.

Over the last 8 years, since launching Critical Project Resourcing, the proliferation of the internet has meant that recruiters cannot read all the human data available to us from various job boards, instant applications, social networking sites and our own dedicated recruitment systems. So we use technology to manage all this human data.

Your CV should look like an inverted pyramid, with more detail on the current role, demonstrating your competencies. It is from here that you will be subliminally selected for interview, so include as much detail as possible.

Yet in the same amount of time, you may have only revised your CV once or twice, and your CV is likely not to be fit for the internet age. You need to undertake Search Engine Optimisation for your own CV. WWW.THECONNECTSERIES.CO.UK

Equally, don’t assume the reader knows what the current role entails, educate your reader, detail all the pertinent duties and functions, even if you think it is obvious, but don’t copy from your job description! If you are going for a lateral career move – explain why you can do the role, in your CV.

specialise in core niches markets, but make available up to 25% of their time to assist colleagues on major recruitment campaigns, as demand ebbs and flows throughout a year. So help us understand whether you can do the assignment by including factual details. you is to include a quantitative statement, describing factually one of the pieces of

The most important piece of advice I can give you is to include a quantitative statement. work you are most proud of doing. What do you boast about achieving? What was your most complex piece of work and why? If you terms, then as a reader I know you will be able to handle my ‘standard’ role. The previous roles can then be statements of facts, as the reader now trusts your CV. Your to where you are today, but it can be more of a summary. This process should make the reader understand you are someone who can clearly do the role. If by doing this you better educate and inform all the people involved in the selection of your CV about you, then you have done the best you possibly could to get that interview. Time spent on layout, style and format instead of content, just means it might look pretty. Though please do not use text boxes; they can muck up our systems. One of the truths of a recruiter’s role is that we are paid only on results, and only by the clients. The service provided to you is free. Quite naturally, a candidate would like us to help find them a job, and we would like to do this too, but remember you are not paying for that service, the client does. We do of course need you, and we do want to help. Where we can align your requirements with our client’s needs, then it works beautifully, and with pride I know I have helped individuals and families make positive changes that have dramatically enriched their lives. If we cannot help you at Critical Project Resourcing today, then hopefully this article will be helpful in the future. RailCONNECT

39


TRAININg: KELTBRAY

AN UNTRADITIoNAl AppRoAch To TAcklINg TRAININg IN ThE RAIl INDUSTRY

Keltbray recognises that employees are the significant and differentiating factor in optimising organisational performance. In this article we explain how the company is tackling the challenges of delivering effective training in the rail, demolition and civil engineering and asbestos sectors.

H

olly Price is the only female Explosives Engineer in Europe and Keltbray’s Training & Development Director. She gained her Shotfiring qualification at 18 years of age, and has carried out complicated demolitions around the world. As her career progressed, Holly saw the need for greater training competency in construction and established her own training and safety consultancy company. In 2007, she joined Keltbray which is the UK’s leading specialist rail, engineering, construction, decommissioning and environmental services business.

Over the past five years, Holly has in-sourced all of Keltbray’s training and built up a 14-strong department, which this year is on target to deliver 36,500 hours’ worth of training and assessments. Keltbray Training is a provider of development services for the Group’s 1,000 employees and many more of its external clients within the rail, demolition and civil engineering and asbestos sectors. 40

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WWW.THECONNECTSERIES.CO.UK


TRAINING: KELTBRAY

Keltbray’s Training team is this year on target to deliver 36,500 hours’ worth of training and assessments, and has three permanent training centres across the UK. Each centre covers a different specialism, as well as the standard training courses required on the railway infrastructure and construction. These include Permanent Way, Overhead Line Electrification (pictured right) and Installation, Demolition and Asbestos Removal. While the department delivers training across Keltbray Group, including support, advice, training and assessment, Keltbray also provides training to many of the company’s key clients, such as Balfour Beatty and Network Rail. The training is provided at Keltbray’s dedicated training centres, or at client premises or sites. Training & Assessment Manager, Tracey Troth explains: “We have three permanent training centres each covering a different specialism as well as the standard training courses required on the railway infrastructure. These include Track Safety & Auxiliary Duties, Safe System of Work, Machine Operator / Controller, Overhead Line & Third Rail Electrification, Demolition Awareness & Asbestos Removal & IOSH (Working & Managing Safely) to name but a few.” According to Holly, training and development has become a unique selling point for the company, and a revenue earner in its own right, and as a skills centre, much like adult colleges, Keltbray is now subject to Ofsted inspections to ensure proficiency. Aligned with the new Ofsted Standards, in July 2012 Keltbray Training underwent their first Network Rail and National Skills Academy Inspection for both Training and Assessment Services. After assessing the overall effectiveness, outcome for learners, the quality of provision, leadership and management, Ofsted Inspector Michael Fisher awarded the department an overall ‘good’ rating and said: “The provider has a strong understanding of quality assurance and improvement processes and strategies. They have made an impressive start in moving from an audit to an inspection model for monitoring performance. Learners

report that the trainers are approachable and knowledgeable. Trainers use their industry knowledge to enliven theory & practical sessions and to provide insight into current developments and improvements in rail safety practice.” Holly is particularly proud that their untraditional training methods were commended in the Ofsted report: “We always strive to make the training experience effective and enjoyable to optimise behaviour change and achieve the results we aim for. We strive to give the delegates a high quality learning experience. This can be a challenge when we train those who don’t thrive in a traditional classroom environment. But by adjusting our training and using practically-based methods, such as games and quizzes, we engage and encourage participants to arrive at their own conclusions and adapt their behaviour in line with their new learning,” she said.

Promoting teamwork through ‘child’s play’ To mark Skanska’s recent European Health and Safety week, Keltbray arranged a workshop for 62 operatives and managers to promote the importance of team work.

Each centre covers a different specialism, as well as the standard training courses required on the railway infrastructure and construction. These include Permanent Way, Overhead Line Electrification and Installation, Demolition and Asbestos Removal. WWW.THECONNECTSERIES.CO.UK

For the project, Keltbray used lego kits with incomplete step-by-step instructions. This encouraged teams to communicate and work together on problem solving. The winning team, which successfully completed the lego build in the fastest time, gained their advantage from taking a ‘stop and think’ approach, which included careful planning to ensure the instructions were fully organised before the build process could commence.

Promoting standard change for Network Rail After a recent change to standards, a new element has been created within Network Rail’s Personal Track Safety course, which focuses on DC (Direct Current) Lines. Keltbray’s Trainer, Karl Howe, was selected by Network Rail to bring all trainers of the Personal Track Safety course up to speed by delivering this module to more than 180 trainers from all over the country. Karl ran his first course for the South of England trainers, with Training Delivery Specialist at Network Rail Andy Leonard observing his work, who said: “Overall, Karl demonstrated a very professional delivery of this train the trainer course. From the start, he demonstrated appropriate, effective and engaging behaviours that are congruent with Network Rail’s ethos and approach. Definitely a role model, I am more than satisfied that Karl is delivering these courses on behalf of Network Rail effectively, professionally and with the appropriate level of learner engagement.” For more information about Keltbray, please visit www.keltbray.com. RailCONNECT

41


FEATURE: ANNETTE GEVAERT

All chANgE FoR SmEs Annette Gevaert

As the government increases the length of rail franchises, train operators are looking to reshape their supply chains, making visibility of SMEs a key initiative.

Director Rail and Transport at Achilles.

www.achilles.com Achilles is a global business leader in supply chain management employing 800 people worldwide in 26 countries. It creates and manages collaborative communities by matching suppliers with buyers to reduce supply chain risk across multiple sectors. Achilles’ expertise lies in offering a neutral, up-to-date, managed database to over 790 of the world’s largest buyers which covers more than 77,000 registered suppliers in over 130 countries. Working together to build a fair and transparent procurement process, Achilles is raising the bar in the industry sectors in which it operates.

Image: www.alveyandtowers.com 42

RailCONNECT

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FEATURE: ANNETTE GEVAERT

Words: Annette Gevaert

T

he relationship between train

more complex. To ensure we genuinely

operators and small and medium-

achieve the mutual opportunities in these

view on the length of time over which the new

undoubtedly bring to the rail industry.”

were medium-sized enterprises (more than £6.7 million but less than £27.4 million revenue and below 250 employees). Through their new supplier management solution they were able to identify that even in their direct supplier base a very large proportion of it was either small or medium-sized (54 per cent small and 21 per cent medium sized) – in total 75 per cent were SMEs.

sized enterprises (SMEs) seems

contracts it is vital that they have effective

set for change. Along with

mechanisms that genuinely enable visibility

franchises will run - extending terms that were

Bartlett goes on to say, “This means, as

Interestingly, these figures were very similar to

commonly six or seven years to around 15

we look to develop even closer, more

the results of an analysis conducted on Link-

the Department of Transport’s major

of the second and third tier supply chain.

re-franchising programme, presently

Otherwise, there is a real risk that, in the

underway for the UK’s railway networks,

future, train operating companies will miss out

comes a significant shift in the government’s

on the innovation and value that those SMEs

years for the new franchisees. The government’s decision to lengthen the period of the franchises is founded on the sound principle that the extended terms will enable train operators to commit to higher levels of investment and encourage greater innovation, which should in turn reduce costs and result in greater value for passengers and taxpayers. However, extending the period of the franchises will in many instances alter the structure of the train operators’ back-to-back

The government is keen to stimulate economic activity by ensuring SMEs are engaged in new railways projects. In particular, the Mayor of London has set out clear guidance regarding the increased involvement of SMEs within contracts associated with London Underground.

goods and services contracts that support the franchises, as they too seek longer contracts

collaborative relationships with the prime

up’s 3,000 suppliers, with 52 per cent small

contractors, through joint performance reviews

and 25 per cent medium-sized enterprises,

According to Kevin Bartlett, Head of

and by exploring gain-share opportunities and

Procurement at First Great Western, “as train

giving a total of 77 per cent of Link-up’s

workshoping processes, it is vital we include

operators seek to maximise through-life value

supplier base consisting of SMEs.

our key second and third tier suppliers in

for money and drive innovation in their supply

that process – many of which will be SMEs.”

chains, contracts will typically be longer in

Bartlett believes much of the innovation that

with their suppliers.

duration, higher in value and commercially

comes out of the railways industry sits within those small and medium-sized enterprises,

Bartlett believes much of the innovation that comes out of the railways industry sits within those small and medium-sized enterprises, making it an imperative that visibility of SMEs is retained. WWW.THECONNECTSERIES.CO.UK

making it an imperative that visibility of SMEs is retained.

The government is keen to stimulate economic activity by ensuring SMEs are engaged in new railways projects. In particular, the Mayor of London has set out clear guidance regarding the increased involvement of SMEs within contracts associated with London Underground. So it is clear that

First Great Western has recently engaged

buyer visibility of smaller suppliers is going

with Achilles to utilise the Total Supplier

to become increasingly important and it is

Management System (TSMS) in order to gain

through collaborative tools such as Link-up

visibility of SMEs in the sector, open up a

that buyers will be able to identify, assess and

conduit for direct communication with smaller,

engage with SMEs active in the sector.

innovative suppliers and mitigate risks in its

Although change in contractual relationships

supply chain. The train operator’s suppliers are registering through the Achilles TSMS

appears inevitable, every indication is that SMEs will benefit from a greater involvement

portal and are being classified in different risk

with rail and train operators, albeit perhaps,

categories based on their involvement with

one step removed. Working closely with

First Great Western.

primary contractors will hopefully deliver longer

First Great Western were interested to know how many of its suppliers were small enterprises (below £6.7 million a year revenue and less than 50 employees) and how many

term contracts and greater value for SMEs too, but at this stage the most important point for an SME is to be visible to the buyer community. RailCONNECT

43


FEATURE: PAUL DAWSON

SUBCONTRACTING

TO THE RAIL

INDUSTRY

Paul Dawson, Managing Partner and Sales Director at Dawson Precision Components, discusses his experience working with the rail industry, what rail manufacturers look for in a supplier and some of the processes involved. Words: Paul Dawson

R

ail manufacture is an advanced and safety-critical business. Trains are getting faster and management systems more complex. Rail components increasingly need to be smaller, more streamlined and required to deal with harsher environments – from intense heat to high speed impact from debris thrown up from the track. Compromising quality can be costly, and even fatal. Rail manufacturers must meet strict standards with guarantees that parts are of high quality material and made to precise specifications. It’s in everyone’s interest to get it right, from those issuing the tenders, to those responsible for rail safety and those delivering the finished product. Choosing the right supplier to produce these parts is important, not just for getting the product right, but also for meeting deadlines and running an effective business. It’s a decision which is sometimes rushed into, but with a little understanding of the processes involved, better and more informed decisions can be taken.

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RailCONNECT

Why does it matter? The tendering process tends to focus on

of trains to the batches of fixings that hold them together.

results – what can you deliver and by when.

For simple and generic parts the cheapest

But those issuing tenders for rail manufacture

option may be the best. For complex, safety

should make sure that the contractor is

critical areas, much higher standards must be

able to deliver, and this means looking at

expected, and so a more rigorous selection

the capabilities of the contractors and their

process should be employed.

subcontractors. This applies throughout the

Quality is important but not the only factor.

supply chain, from big tenders for new fleets

Those commissioning manufacturing work should satisfy themselves that the contractor

Having good engineers who understand the process – and don’t just follow instructions – reduces the chance of mistakes and increases the chance of spotting them if they do occur.

has the ability and capacity to deliver the contract, including having a network of capable suppliers who can fulfil any missing needs.

What to look for in a manufacturing supplier A simple starting point is certification, which usually comes in the form of ISO 9001:2008, the international standard for the quality management. This shows the contractor consistently provides products that meets customer and regulatory requirements, and aims to enhance customer satisfaction through various means. Whilst this is a good WWW.THECONNECTSERIES.CO.UK


FEATURE: PAUL DAWSON

starting point, we find that the most successful

can be easily accessed and problems up the

manufacturers in the rail industry, who are

chain identified, saving time and money.

selecting a contractor, care deeply about

The equipment and the people

the actual quality delivered, and this goes far beyond what it says on a certificate. Once candidates have been identified, it is necessary to check they are up to the job. Even with quality standards in place, it is best practice to carry out an audit to confirm they meet specific requirements. We find being audited similar to undergoing ISO 9001, but with more specific goals in mind. Companies go through all our calibration records to make sure all equipment is maintained and calibrated at regular intervals to reassure themselves that the machinery can guarantee the levels of accuracy the industry requires.

Carrying out an audit means not just checking calibrations, but assuring yourself that the contractor has the machines and the staff that can do the job. If we didn’t regularly invest in the latest technology, it would hinder our ability to deliver against ever higher expectations. It’s not just about showing calibration records are up to scratch - it would be no good if we couldn’t do work to the highest quality because of substandard, but well calibrated, machinery. Advanced production and inspection machinery requires considerable expertise to set up, program and operate. Those about to issue a substantial or long term contract

Most rail companies will also check parts

benefit from taking time to speak to those

against their own equipment and compare

on the shop floor to ensure they understand

reports, to ensure they get the same reading.

the machines, and can check drawings and

This makes good sense; it’s good for both

advise on the best approach. Having good

parties to start out by agreeing that their

engineers who understand the process – and

Choosing the right supplier to produce these parts is important, not just for getting the product right, but also for meeting deadlines and running an effective business. It’s a decision which is sometimes rushed into, but with a little understanding of the processes involved, better and more informed decisions can be taken. machines concur, and this saves a lot of time

don’t just follow instructions – reduces the

and money later on if they don’t.

chance of mistakes and increases the chance

Underpinning this whole process is

of spotting them if they do occur.

traceability. Critical parts should have product

The benefits of getting it right

identification throughout the product’s

There’s no secret formula to being a good

lifecycle, high level inspection and testing

contractor, it’s about investing in the latest

procedures and documentation throughout,

equipment, training staff and meeting industry

both for manufacturers and their suppliers.

expectations. It’s about showing those who

This means guarantees through certificates

commission you to do a good job, that you

of conformity, material test certification, well-

have the capability to do it.

maintained records traceable back to material

By ensuring a contractor can demonstrate a

batches, and bespoke inspection reports.

combination of the right expertise, equipment

Even if we’ve made a part 50 times, batches

and processes, rail manufacturers throughout

are still bagged individually and traceable to

the supply chain can increase their confidence

the materials batch. If there are any problems

that contracts will be delivered on time and to

with the finished product, traceable records

specification.

WWW.THECONNECTSERIES.CO.UK

Dawson Precision Components has been supplying precision engineered parts across the rail industry for many years, working to high quality standards and tight deadlines to ensure their rail customers deliver contracts on time and to specification. RailCONNECT

45


FEATURE: JO NORTH

LEADING

INNOVATION Words: Jo North “Here is Edward Bear, coming downstairs now, bump, bump, bump, on the back of his head, behind Christopher Robin. It is, as far as he knows, the only way of coming downstairs, but sometimes he

Jo North The Big Bang Partnership’s innovation guru, accomplished senior transport

only he could stop bumping for a moment and think of it.” A. A. Milne Innovation is about turning creative ideas into workable, commercial solutions that support the business in achieving its goals. But, like Edward Bear, we will struggle to be innovative unless we take time out to develop a business-wide innovation strategy.

executive and lecturer and researcher in

Whilst we may not all be the next Einstein

corporate innovation, provides a unique

or daVinci, we do all have the ability to

view of the key factors for leading innovation in the rail industry to contribute to profitable customer growth. Her article provides a thought-provoking read for leaders of today’s rail businesses in the context of today’s challenging external environment.

46

feels that there really is another way, if

solve problems and pursue opportunities creatively. We all do it to different degrees and in different ways. This is an important thing to realise. It means that your people, whatever their role, will have ideas about ways in which you can improve your business results. No one role, person or department has the monopoly on having

Email: jo@bigbangpartnership.co.uk

great ideas. All too often, however, only a

Tel: 07879 631270

few people get their ideas heard and acted

Web: www.bigbangpartnership.co.uk

upon. Does that happen in your business?

RailCONNECT

The role of the leader is to create the ideal environment that enables all brilliant ideas – however large or small – from everywhere inside and outside your organisation– to be given proper consideration and full opportunity to become reality. But what if you don’t feel very innovative yourself? Well, you are, just in ways that you possibly haven’t recognised. Even in the highly unlikely, worst-case scenario of not having a single creative bone in your body, that doesn’t matter. Your job is to create an environment that generates the best ideas from the people around you to drive your organisation’s success. Perhaps your job description as a leader says that your role is about delivering shareholder return. Ideas are fundamental to business success and if you’re not confident that your business is doing all it can to leverage the latent innovation that lies in your workforce and wider network, then, however good your results are, you are quite probably not achieving your business’ full potential. It’s all too easy to get so focused on day-to-day delivery that the bigger picture and new opportunities can pass by unnoticed. WWW.THECONNECTSERIES.CO.UK


FEATURE: JO NORTH

Your high-performing innovators are the ones most likely to come up with the game-changers that will make the real difference to your business. It’s important too to keep your eye on the future, because today’s solutions are not likely to be as effective for tomorrow’s challenges.

an innovative climate, they can all tell me.

thought and question if the innovation talent

Their views align with the research - the key

in your business has not been fully considered

elements to get right in your organisation if you

and planned.

want people to be innovative are:

Customers also have a wealth of insight that can help you innovate. Some leading

• A sense of commitment to the goals of your organisation.

contemporary brands are co-creating products with their customers as part of

• Freedom to make decisions and show initiative.

day-to-day business. For example; NikeiD is an online facility which allows customers

• Idea time.

• Lack of unhealthy politics and conflict.

As well as creating a terrific innovation climate

• Support for ideas.

in your business and spotting and developing

• Playfulness.

your talent, you need a clear innovation process. If you don’t have one, it’s time

industry, however, who is satisfied with staying

• Idea proliferation – lots of ideas mean higher numbers of usable ones!

way to begin the change.

embroidered slogans. How can your business co-create with your customers?

• Appropriate risk-taking.

can and want do better, and innovation is the

of colourways for soles, logos, laces and

• Healthy debate.

I don’t know a single leader in the UK rail within the mediocrity zone. Most organisations

to design their own trainers from a multitude

• The right level of stress – not too little and not too much – to perform.

to get one! Essentially you need a way of capturing, funneling and filtering all the ideas that your people propose. Even when ideas

• Dynamism – decisions are made and acted on swiftly.

do not deliver in the way that you hope, if you manage your process effectively you will still get the benefits of learning and progress in

Innovation at work can and should be part of

If you’d like to know more about these and

the day job for UK rail businesses, the way

how to measure your own organisation’s

your organisation.

we get things done. One of Walt Disney’s

innovation climate, the website

As a leader in your business, you have the

most famous quotes is: “If you can dream

www.dolphinindex.org is a great resource.

opportunity to start your own innovation

it, you can do it.” Sometimes I think UK rail dreams and then gives up too quickly! Disney

RESOURCE

SKILLS

IDEAS

COMPETENCE

SUPPORT

is a highly commercial enterprise, combining artistic flair with technology and a customerexperience culture that permeates the entire business. Disney has a large, cross-functional team of ‘imagineers’ whose job it is to create

CONCEPT DEVELOPMENT OPPORTUNITY ASSESSMENT

new concepts to keep people coming back. I think that ‘imagineers’ in our industry are few and far between. We rely on ticketing developments and new marketing campaigns to interact with our customers and do not

COMMERCIALISATION OPERATIONAL PLANNING

think anywhere near creatively enough about

EXECUTION

the whole customer experience. If Disney (or Carlsberg!) were to do passenger rail in the UK, what would it look like? Probably very

BENEFITS

different from how it does today! We don’t all have to go offsite to a country house, build rafts and do blue sky stuff to be creative. That’s fun (sometimes) and works really well if done for relevant things, but why

INCREASED LEARNING NEW REVENUE MARGINS SOURCES

NEW PRODUCTS

REPUTATION/BRAND ENHANCEMENTS

STRATEGIC PARTNERSHIP

By creating the right climate, you are also

revolution. When you connect with colleagues

providing a healthy environment in which your

leading other rail businesses, vertically and

most talented innovators will thrive. Can you

horizontally throughout the supply chain, and

name your high-performing innovators? Where

genuinely co-create with your customers, you

do they appear in your business’ talent matrix

will progress from being a delivery-focused

and succession plans? How are you planning

leader to one who also transforms and

to develop them? Successful innovation does

innovates. Here at the Big Bang Partnership,

not happen unless people have really great

we have a talented team of innovation experts

The interesting thing is that when I’ve asked

ideas. Your high-performing innovators are the

who are ready with advice, tools, techniques,

Board colleagues in many of the organisations

ones most likely to come up with the game-

training, workshops and moral support to

that I’ve worked in what the successful

changers that will make the real difference

enable you to succeed. Do call or email –

ingredients are for us to generate, as leaders,

to your business. Please do give this some

we will be delighted to hear from you.

not work smarter and design your business so that every single meeting, one-to-one, ad hoc chat and training event is designed to optimise innovation efficiently and effectively? When this is done really well, you will find that people quite often become creative without realising it.

WWW.THECONNECTSERIES.CO.UK

RailCONNECT

47


FINANCE: ROBERT LEGGETT

‘ UPER’ TAX

RELI FS AVAILA LE AND N T JUST FOR HIGH-TECH C MPANIES

48

RailCONNECT

WWW.THECONNECTSERIES.CO.UK


FINANCE: ROBERT LEGGETT

Words: Robert Leggett

R

esearch & Development tax credits and the Patent Box regime have long been seen as the domain of high-tech companies on the cutting edge of developing new technology. However, in an on-going commitment to promote innovation in the UK, the Government have introduced legislation to increase tax reliefs available to many companies – even those in the rail industry and the supporting supply chain.

Research and Development Tax Credits Legislation in Finance Bill 2012 will increase the tax deduction available to SMEs for qualifying R&D expenditure to 225%. This means that from 1 April 2012, for every £100 of qualifying costs, a company could have its taxable profits reduced by an additional £125 on top of the £100 spent. Based on a 24% tax rate, that could mean a tax reduction of £54 for every £100 spent. If your company is loss making, the scheme goes even further, allowing relief by way of a cash sum paid by HMRC. This can be vital for companies in the early stages of trading and who may take a number of years to become profitable. Large companies and companies that are related to larger enterprises can also benefit from R&D tax relief, with a deduction available for qualifying R&D expenditure of 130%. As you can see, the tax incentives to be gained from the R&D scheme are now too substantial to ignore, yet many eligible companies are failing to take advantage of this valuable relief. Why?

uncertainty. This can occur whenever a company faces a technical problem, the solution to which is not readily available or deducible by a ‘competent professional’ working in the field. R&D relief may be available in situations where several companies are working at the cutting edge in the same field and are doing similar work independently, or where a company repeats work that has already been done by another company but is not generally known because it is a trade secret. Developing something that has already been established as scientifically feasible into a cost-effective, reliable and reproducible product or process, perhaps by systematic testing or trial and error, may even be qualifying R&D.

The scheme is part of the Government’s growth agenda, designed to encourage companies to locate high-value jobs in the UK and maintain the UK’s position as a world leader in patented technologies. The opportunities to claim relief under the

Unfortunately, there is a common misconception that the R&D tax credit scheme is only available to high-tech companies with dedicated research teams and men in lab coats. This is not the case. R&D covers a broad range of activities and relief could be available to any company that develops new products, technologies or processes.

R&D tax credit scheme are vast, so whether

What’s more, it is not just the creation of new processes or products that may qualify for relief under the scheme. Projects that make an appreciable improvement to an existing process or product may qualify as R&D, as might the duplication of existing processes or products in a new or improved way.

announcement in 2009, the Patent Box

Broadly speaking, in order to qualify as R&D, a project must be able to demonstrate an advance in science or technology through the resolution of a scientific or technological

growth agenda, designed to encourage

WWW.THECONNECTSERIES.CO.UK

you are in the rail industry and association supply chain, manufacturing or architecture or printing & packaging, it is certainly worth revisiting the prospect of making a claim.

The Patent Box After much consultation since its first regime has finally been legislated and is due to take effect on company profits earned after 1 April 2013. The regime is being phased in over five years, with full benefits being available from April 2017. The scheme is part of the Government’s companies to locate high-value jobs in the UK and maintain the UK’s position as a world leader in patented technologies.

It will allow companies to elect to apply an effective 10 per cent rate of Corporation Tax to profits arising from the exploitation of patented inventions and other qualifying intellectual property (IP) rights. Other non-qualifying profits will continue to be taxed at either the main or small profits rates. In order to benefit from the Patent Box, your company must own or exclusively licencein patents granted by the UK Intellectual Property Office, the European Patent Office or specified EEA countries, and the company (or in certain cases a group company) must have undertaken qualifying development for the patent. The Patent Box will apply to existing as well as new IP, but patents bought as investments will not profit from the new rules. Supplementary protection certificates and certain other medicinal and botanical innovation rights will also be included within the regime. So what constitutes profits arising from exploiting qualifying IP? In order for income to be eligible for the Patent Box, it must come from at least one of the following: • Sale of patented products. • Licensing-out of patent rights. • Sale of patented rights. • Infringement income. • Damages, insurance or other compensation related to patent rights. Relief is also available under the Patent Box scheme for companies that use a patented manufacturing process to manufacture nonpatented products, or who provide a service using a patented tool. The key thing will not just be claiming relief on items which you have patented anyway, but also exploring the possibility of patenting newly developed items to benefit from the tax relief. In many cases, this will be worthwhile where traditionally it would not have been; often, it may only be possible to obtain a very narrow patent, which would provide very little protection benefit and would not have been worth applying for. However, if this is now the ‘gateway’ to the tax relief, this type of narrow patent is likely to become more common in future. For further information or assistance with any of the matters discussed please contact Robert Leggett on 01473 220022 or email robert.leggett@ensors.co.uk.

www.ensors.co.uk RailCONNECT

49


FEATURE: DAVID TAYLOR

plANNINg AND mANAgINg FoR EVENT DAY cRoWDS Movement Strategies was involved in developing the event day transport plan for a number of major stations important to the 2012 Games, in support of a range of stakeholders critical to ensuring the success of the rail network throughout the summer. Words: David Taylor

O

ver the summer, London and the UK’s public transport network were challenged with delivering spectators, athletes and officials to the largest sporting event in the world – and public transport passed with flying colours. Rail was fundamental to the success of the Olympic and Paralympic Games: more than 80% of journeys were by rail, and its attractiveness was underlined by the many ‘Games Family’ members who chose to travel by rail rather than on the Olympic Route Network designed for them.

Flexible quantitative tools can support qualitative assessment by testing options, parameters and scenarios to discount poor options and refine good ones. Crucially, I have seen such tools support workshop discussions – providing the evidence base and focus to support collective decisions across organisations.

One of the components contributing to the success of the rail operation was the development of the event day station operations plans, or ‘overlays’, to manage crowds, particularly at major stations.

nearest to venues might be obvious problem cases, but more remote interchanges could also experience crowding far above normal conditions.

Early stakeholder engagement is particularly

There might also be one further consideration at this stage – how stations are inter-related: the overlay solution may need to cover more than one station. This was the case during the Olympic events at Greenwich Park, where co-ordinated train and station operations at London Bridge, Bank, Cannon Street, Charing Cross and Waterloo East were needed to deliver sufficient capacity to serve spectators as well as commuters and other users.

the management of demand may require

Lessons learned from London’s approach are likely to inform transport planning for future events, including the upcoming Commonwealth Games, Rugby World Cup and World Athletics Championships in the UK. In this article I outline a process to develop event day overlays, based on the Olympic approach.

Where is an event day overlay needed? The first phase of the process looks at which stations need intervention. Which need investment in infrastructure, a management overlay, a targeted Travel Demand Management programme, or a combination of these solutions – and which can simply rely on the existing management plan. This analysis is driven by the transport forecast arising from the event demand forecast by the event organisers. Stations such as those 50

RailCONNECT

Event day concept of operations Once the requirement for an event overlay has been identified, the Concept of Operations should be determined and several options may be considered. Where possible, this should draw upon existing plans and the knowledge and inputs from station staff and the other stakeholders who will deliver the plan.

important at those stations with multiple operators, or interchange with metro, light rail or bus operations. Also, where use of land outside the station footprint, neighbouring landowners should be consulted. Input from all parties helps to avoid the consideration and testing of options that will not work, and also results in buy-in to the plan by those who ultimately will be responsible for its delivery. Consideration of the benefits and disadvantages of the different options with the stakeholders can help come to a preferred option or a short list, which can then be tested quantitatively.

Quantitative Analysis Flexible quantitative tools can support qualitative assessment by testing options, parameters and scenarios to discount poor options and refine good ones. Crucially, I have seen such tools support workshop WWW.THECONNECTSERIES.CO.UK


FEATURE: DAVID TAYLOR

Cannon Street Max Q Size (ppl)

900

Bank

Max Waiting Time (min)

25

Max Q Size (ppl)

150 5

Max Waiting Time (min)

Charing Cross Max Q Size (ppl)

500

Max Waiting Time (min)

15

Extract from the multistation model for events in Greenwich Park

Waterloo East

London Bridge

Max Q Size (ppl)

250

Max Q Size (ppl)

50

Max Waiting Time (min)

10

Max Waiting Time (min)

5

Maze Hill

Greenwich Greenwich Park

Blackheath

discussions – providing the evidence base and focus to support collective decisions across organisations. I would expect the end of this stage to represent at least 80% of the solution – and for most stations, sufficiently robust analysis will have been done. This allows planning for details such as staffing, signage and barriers to be organised in good time.

Simulation and Real-World Testing For the most complex or critical stations, simulation models can provide more sophisticated analysis and assurance. The coming together of different pedestrian flows can be assessed within a plan of the space, with emergent outcomes such as congestion and queuing. Videos, including in 3D, can powerfully communicate the situation to high-level decision makers, and to staff for training. Although these models are powerful, care should be taken to remember that they are based on forecast demand and other parameters and inputs, around which may be some variance or risk. I have often seen them presented as the single ‘truth’ based on inputs that have not been substantiated. Real-world experience of events and spectator behaviour, as well as practical station operations, is needed to create good

During London 2012, a dedicated ‘Analytics’ team brought together and analysed data – including mobile phone tracking – to provide evidence and insights to senior managers, staff on the ground, and even press officers. way to deal with exceptional complexity or risk. Testing access to the Javelin service at St Pancras is an example of the potential value: the operational plan to pre-load the platforms with known volumes of people was essential to the success of the Javelin.

or regular events, when observation during an event can help adjust the forecast demand and expected operation for the next day or year in the light of actual outcomes. During London 2012, a dedicated ‘Analytics’ team brought together and analysed data – including mobile phone tracking – to provide evidence and insights to senior managers, staff on the ground, and even press officers. The tracking of mobiles was an innovative source of incredibly rich real-time information based on the actual travel patterns of individual (but anonymous) spectators – a topic that deserves its own discussion. The Analytics team was widely recognised as providing valuable operational information across the network and for the Games organisers, as well as supporting communication to spectators, Londoners and the media. A similar approach was used during the Queen’s Diamond Jubilee and future opportunities are being explored as part of the Games’ Legacy.

Observation of the behaviour of groups, the

Summary

walk speeds of people in the context of an

Rail transport was a headline safety and

event and the detailed way in which they

reputational risk going into London 2012.

navigate the space, all helped refine the

The years of investment and planning made

operational plan in a way not possible

sure that the headlines were good news.

using computer models.

In my view, the approach I’ve outlined was a key part of this success, supporting

right degree of scepticism.

Operational support: live monitoring and analytics

A live test is the final ‘simulation’ option.

The final stage – and a clear lesson from the

overlay plans that not only worked, but

Whether restricting usual people flows,

Games – is the live monitoring of crowds.

worked well, with enhanced reputation for

or using volunteers in more expensive

This is particularly valuable for multi-day

the event organisers and transport

exercises, sometimes a live test is the only

events such as the Olympics, or for annual

providers alike.

models and interpret the results with the

WWW.THECONNECTSERIES.CO.UK

stakeholders with the evidence and responsive analysis to help create station

RailCONNECT

51


SECURITY: ROG HATLEM Words: Rog Hatlem Chief Executive, C.UK Security Services Ltd

I

n the main, Train Operating Companies (TOCs) outsource their security requirements. The Rail Security Officers (Officers), who face the public on a dayto-day basis therefore have a large part to play in the image portrayed and the quality of the service provided by the TOC. Enhancing the passenger experience and the need to meet customer demands through improved service is uppermost on any TOCs priority list. It is therefore vital that a TOC chooses the right security company with which they can develop a partnership approach, based on openness, flexibility, information exchange and continual improvement. This approach can prove highly successful, however, it is a two way process which should not be taken for granted.

Having the ability to provide a flexible service, with Officers that are able to respond quickly to minimise disruption, will ultimately protect TOC revenue. Customer service

SO MUCH MORE THAN JUST MANNED

GUARDING

52

RailCONNECT

Smart TOCs understand both the importance of good customer care and the vital role that Officers can play in enhancing the TOC’s image through the Officers interaction with the public. One way of improving the atmosphere at a railway station is to concentrate on cultivating better customer care, but all too often, the importance of this is over-looked. Customer service is vital to any successful business, and even more so in the service industries, such as rail. Having a security team that is able to improve the quality of the service provided, protect the environment through good customer care, and whose appearance is smart and in keeping with the image of the TOC, will ultimately help to provide and maintain a good travel experience for the public. The role of today’s Officer focuses more on customer care than solely security matters. The modern Officer needs to be personable, approachable and helpful as well as being able to maintain a secure environment, keep the public safe and to respond to incidents as and when they occur. WWW.THECONNECTSERIES.CO.UK


SECURITY: ROG HATLEM

It is essential that Officers understand the importance of and are able to listen to passengers. If they do not, then quite simply they will not be able to respond effectively. Good communication is paramount to ensure that the passenger clearly understands what the Officer is saying. Poor communication can result in misunderstandings, which in turn can lead to conflict situations. So why do some security companies insist on recruiting people who find it hard to communicate with the public? An essential element of the interview process to identify suitable Officers should be a focus on the individual’s ability to listen and communicate effectively. This is vital, especially during incidents and when relaying instructions to passengers during an emergency. There is no doubt that Officers with both a customer care and a security approach can be a major contributing factor in assisting the TOC to achieve a top score within the Passenger Focus Survey. Good service can dramatically enhance the atmosphere at, and the customers’ experience of using, a railway station and so getting it right is extremely important.

Training Fully trained Officers will better reflect the needs, nature and culture of the TOC. Essentially, security companies need to commit to Continuous Professional Development and encourage and support their Officers to train to at least NVQ level 2 standards. The opportunity to continue to grow and develop through training and

One way of improving the atmosphere at a railway station is to concentrate on cultivating better customer care, but all too often, the importance of this is over-looked. development is one of the key factors in Officer motivation and retention. Improved customer service is relatively easy to achieve. Simple actions such as putting Officers through NVQ Level 2 for Customer Care can make all the difference. Officers require specific and targeted training, to complement the basic induction and security training programme. As a minimum, the Officer should receive training in HOT protocol, railway byelaws and terrorist awareness, such as Project Griffin, Project Argus and Operation Fairway. The training programme should enable effective communication of counter-terrorism strategies relevant for front line staff. Another essential requirement for today’s Officer is that they are cross-trained to perform multi-functional duties, such as gate-line assistance, crowd control and first aid. Having the ability to provide a flexible service, with Officers that are able to respond quickly to minimise disruption, will ultimately protect TOC revenue. Only when an officer is fully trained and qualified, with a flexible, customer care approach, will they effectively represent the TOC in a public facing role.

Screening of Security Officers Recruiting the right personnel as well as providing suitable training is paramount. A key factor in this process and an essential element in the provision of best practice is vetting. Thorough screening procedures are vital to establish the integrity of Officers and their Right to Work, especially given the ever present threat of a possible terrorist incident. Train stations are all vulnerable as potential crime and terror targets. It is essential that all security personnel are subject to meticulous screening. All Officers should undergo a 5-year vetting process, which meets the requirements of ISO9001:2008 and BS7858 standards, which are the most rigorous in the security industry. By virtue of the Private Security Act 2001, the Security Industry Authority (SIA) was established and since March 2006, it has been illegal to use unlicensed security staff. The SIA regulates the private security industry to reduce criminality and raise standards. This is a critical standard for the security industry and only a handful of companies appear in the top 5% of security companies audited by the SIA.

Client metrics Customer data can assist a TOC enormously as the more detailed a picture they have of their current passengers, the more targeted and effective their marketing will be. Officers can assist and support this process by collecting data tailored to the specific needs of the TOC and which can cover areas such as the number of incidents and site activities categorised by type. This client metric information enhances the effectiveness of the rail data analysis supplied by the TOC, which in turn assists in the decision making process to improve the passenger experience. To summarise, manned guarding can be so much more than just an Officer patrolling a station platform. A security provider should be able to offer the TOCs operational efficiency together with a personal, flexible and quality service. Highly trained and meticulously vetted Officers, with a customer care attitude and a flexible approach, who are motivated and confident, are a real asset to any Train Operating Company.

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RailCONNECT

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EDITION FIVE

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31/01/2013 Please get in touch for more information regarding deadlines and editorial.

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Category Listings

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RC Category Listings p53-66

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Category Listings CIVILS, PLANT & EQUIPMENT

INFRASTRUCTURE & ELECTRICAL

SAFETY & SECURITY

General Civils, Plant & Equipment............p57 Architects & Surveyancy ................................ Brickwork / Concrete ...................................... Bridges & Tunnels .......................................... Buildings Refurbishment & Property Services ........................................ Cable .............................................................. Chemicals & Lubricants .................................. Civil Engineering; Earthworks / General / Clothing & Boots ............................................ Demolition ................................................p58 Drainage & Culverts ........................................ Drilling ............................................................ Equipment Maintenance / Repair / Calibration ........................................ Land Clearance / Reclamation / Landscaping ............................ Lifting & Jacking ............................................ Marine & River ................................................ Mechanical Engineering.................................. Minor Civil ...................................................... Miscellaneous & Specialist ............................ Plant..........................................................p59 Projected Developments ................................ Resurfacing .................................................... Structural & Construction .............................. Surveying ........................................................ Test Equipment .............................................. Tools................................................................ Utility supplies ................................................ Welding Miscellaneous & Specialist .............. Welding Railway / Tram & Light Rail ..............

General Infrastructure & Electrical ............p62 ATM Services / Cash Machines...................... Brake Systems................................................ Buildings & Property Construction / Refurbishment / Materials .............................. Cable Products / Management ...................... Car Parking .................................................... Catenary & Overhead...................................... Catering .......................................................... Cleaning .......................................................... Components ............................................p63 Control Systems ............................................ Corrosion Protection ...................................... Design ............................................................ Door Systems ................................................ Electrical Engineering .................................... Electrification / Power Supply ........................ Electromagnetic .............................................. Freight Terminals & Services .......................... Graffiti Removal .............................................. Infrastructure Installation & Maintenance .................................................. Lighting ....................................................p64 Miscellaneous & Specialist ............................ Office Equipment & Services .......................... Permanent Way .............................................. Pest Control .................................................... Platforms ........................................................ Power Supply.................................................. Switches & Crossings .................................... Switchgear ...................................................... Test Facilities .................................................. Track Components & Installation..............p65 Track Products & Maintenance ...................... Weighing & Lifting .......................................... Workshop Equipment ....................................

General Safety & Security ........................p66 Alarms ............................................................ Batteries & Power Supplies ......................p67 CCTV .............................................................. Clothing .......................................................... Fencing .......................................................... Fire Detection / Protection / Prevention ........ First Aid & Medical Equipment ...................... Health & Safety .............................................. Lighting .......................................................... Medical Services ............................................ Miscellaneous & Specialist ............................ Personal Protective Equipment ...................... Quality & Safety Consultants .......................... Safety & Security Equipment .......................... Security Personnel ..........................................

CONSULTING, RECRUITMENT & PROFESSIONAL General Consulting, Recruitment & Professional ......................p59 Accounting & Financial .................................. Accreditation & Compliance .......................... Advertising, Design & Marketing .................... Architectural & Surveyancy ............................ Assessment .................................................... Business Management .................................. Condition Monitoring ................................p60 Education, Training & Assesment .................. Employment Services .................................... Engineering .................................................... Environmental ................................................ Geotechnical .................................................. Industry Bodies .............................................. Industry Reporting .......................................... Insurance ........................................................ Labour Supply ................................................ Legal Services ................................................ Medical, Drug & Alcohol Screening ................ Miscellaneous & Specialist ............................ Occupational Health ................................p61 Operation / Planning ...................................... Photography & Film production...................... Planning & research ........................................ Presentation & Communication Skills ............ Print & Publishing............................................ Procurement.................................................... Project Management ...................................... Property Services & Advisory ........................ Quantity Surveying.......................................... Recruitment Services / Consultancy .............. Risk Management & Assessment .................. Solutions & Turnkey Providers..................p62 Test & Development ........................................ Verification & Validation ..................................

56

RailCONNECT

ROLLING STOCK Batteries....................................................p65 Carriage Washing............................................ Chartering ...................................................... Cleaning & Disposal........................................ Component Supply ........................................ Decals & Transfers .......................................... De-Icing .......................................................... Disc Springs.................................................... Equipment & Protection.................................. Heavy Haulage................................................ Leasing Companies ........................................ Lighting & Cabling .......................................... Maintenance & Repair ..............................p66 Manufacturing ................................................ Miscellaneous & Specialist ............................ Refurbishment ................................................ Sanding .......................................................... Textiles & Carpeting ........................................ Train Protection .............................................. Train / Carriage, Supply / Design / Manufacture .................................... Upholstery ...................................................... Vehicle Hire / Maintenance ............................ Weighing Systems ..........................................

SIGNAL, TELE-COMMUNICATION & IT General Signal, Tele-Communication & IT............................................................p68 Cable Supply / Jointing / Installation.............. Customer Information .................................... Data Management .......................................... Datacoms........................................................ In-Train Entertainment .................................... Internet Services ............................................ IT Consultancy / Equipment / Maintenance .. IT Systems / Software / Hardware.................. Journey Planning ............................................ Mass Transit Ticketing .................................... Miscellaneous & Specialist ............................ Radio Communications .................................. Signal Post Telephone Supply / Installation .. Signalling Installation / Equipment / Testing .. Switching Systems & Equipment ............p69 Telecoms Cabling / Engineering .................... Ticketing / Validation Systems........................ Transmission .................................................. Wireless Technology ...................................... TUNNELLING & BRIDGES Bridge Beams ..........................................p69 Bridge Construction & Repair ........................ Concrete / Foam Injection .............................. Grouting .......................................................... Manual Tunnelling .......................................... Mechanical Tunnelling .................................... Miscellaneous & Specialist ............................ Open-face Tunnelling ...................................... Pipejacking / Segmented Tunnelling .............. Shaft Sinking .................................................. Sheet Piling ....................................................

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80


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Category Listings Civils, Plant & Equipment

CIVILS, PLANT & EQUIPMENT

3D Laser Mapping ........................................................................................0870 442 9400 Fuchs Lubricant (UK) Plc ..........................................................................01782 203700

Architects & Surveyancy PPIY Chartered Architects Ltd

Chemicals & Lubricants Autodrain ..............................................................................................................0113 288 0022 Buck & Hickman ..............................................................................................01293 561651 Chemsearch ........................................................................................................01902 510202 Crown Oil UK Ltd ..........................................................................................0845 130 9777

01904 623034

Fuchs Lubricant (UK) Plc ..........................................................................01782 203700

T P Bennett ........................................................................................................0207 208 2000

Lee Brothers ......................................................................................................0870 850 7773

Brickwork/Concrete

PortecRail ............................................................................................................0114 256 2225 01530 510066

................................................................

Ainscough Crane Hire Ltd ........................................................................01257 478524 Ancon Building Products Ltd ..............................................................0114 275 5224

RS Clare + Co Ltd ........................................................................................0151 702 5262 TAM International UK Limited ..............................................................0333 240 9966

Civil Engineering; Earthworks/General/Contractors

Anderton Concrete Products Limited ................................................01606 79436

Aggregate Industries UK Ltd

Bluebay Building Products Ltd ............................................................02920 495555

Ainscough Crane Hire Ltd ........................................................................01257 478524

Hy-Ten Ltd ............................................................................................................0800 0371507

Amalgamated Construction Co Ltd ................................................01226 243413

0844 212 5900

Ancon Building Products Ltd ..............................................................0114 275 5224

01435 867755

APB Group Ltd..................................................................................................01538 755377

Oxford Hydrotechnics Ltd ........................................................................01869 346001

Aqua Geocomposites ....................................................................................01695 51933

IDAC Ltd

..............................................................................................................

Metropex Group Ltd

....................................................................................

BAM Nuttall Ltd ................................................................................................01606 350350

Bridges & Tunnels Ainscough Crane Hire Ltd ........................................................................01257 478524 Ancon Building Products Ltd ..............................................................0114 275 5224 Barhale ....................................................................................................................01922 726731 Bluebay Building Products Ltd ............................................................02920 495555 Construction Marine Ltd ..........................................................................0113 262 4444 Cubis Industries ................................................................................................02838 313100 F.P. McCann Ltd ..............................................................................................02879 642558 Metropex Group Ltd

01530 510066

................................................................

01435 867755

....................................................................................

Oxford Hydrotechnics Ltd ........................................................................01869 346001 Strainstall UK Ltd ............................................................................................01983 203600 Tayban Concrete Products Ltd ..........................................................01204 691 313

Bardon Contracting ................................................01530 510066/07740 934341 Barhale ....................................................................................................................01922 726731 Bluebay Building Products Ltd ............................................................02920 495555 Bridgeway Consulting Ltd ......................................................................0115 919 1111 C Spencer Ltd

01469 532266

..................................................................................................

Cairn Cross Civil Engineering Ltd ....................................................0113 284 2415 Construction Marine Ltd ..........................................................................0113 262 4444 CPR-Resurfacing ........................................................................................01389 751797 Danny Sullivan & Sons Ltd ....................................................................0208 961 1900 DCT Civil Engineering ................................................................................0161 344 8555 Hy-Ram Engineering Ltd ..........................................................................01623 422982 Hy-Ten Ltd ............................................................................................................0800 0371507

Buildings Refurbishment & Property Services

J Murphy & Sons Ltd ................................................................................0207 267 4366

Ancon Building Products Ltd ..............................................................0114 275 5224

Keytech Systems ..........................................................................................0115 900 5600

Anixter Ltd ............................................................................................................01925 848019

Kier Construction Ltd ................................................................................0207 922 6905

Concrete Repairs Ltd ................................................................................0208 288 4848

Mass Contracts Ltd ......................................................................................07956 246843

..................................................................................................

02392 466416

Omega Red Group Ltd ............................................................................0115 877 4444

Lindapter International ................................................................................01274 521444

Oxford Hydrotechnics Ltd ........................................................................01869 346001

01435 867755

Sangwin ..................................................................................................................01482 329921

Robinson Kenning & Gallagher ..........................................................0208 684 8125

The Clancy Group ..........................................................................................01895 823711

Steelway ..................................................................................................................01902 834911

Thorntask Ltd....................................................................................................0208 801 1203

TAM International UK Limited ..............................................................0333 240 9966

Turmin Ltd..............................................................................................................01782 272823

WYG ........................................................................................................................0113 278 7111

Walker Construction ......................................................................................01303 851111

Gable (UK) Ltd

Metropex Group Ltd

....................................................................................

Welfare Cabins UK ........................................................................................01206 233720

Cable BATT CABLES Plc..........................................................................................01322 441165 BEW Ltd..................................................................................................................01245 496064

WYG ........................................................................................................................0113 278 7111 YJL Infrastructure ..........................................................................................0207 522 3220

Celtic Recycling Ltd ......................................................................................01633 274700

Clothing & Boots

Elmbridge Cables Ltd ..................................................................................01273 391810

All Clothing & Protection Ltd ..................................................................02380 428003

FB Taylor (Cable Contractors) Ltd ....................................................01765 600261

Arco ............................................................................................................................01482 222522

The Clancy Group ..........................................................................................01895 823711

Badgemaster Ltd ......................................................01623 723112/07976 277067

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80

RailCONNECT

CIVILS, PLANT & EQUIPMENT CLOTHING & BOOTS

Aggregate Industries UK Ltd

............................................................

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Category Listings Buck & Hickman ..............................................................................................01293 561651

Land Clearance/ Reclamation/ Landscaping Thomson Ecology ..........................................................................................01483 466000

COSALT

WYG ........................................................................................................................0113 278 7111

Union House, Hempshaw Lane, Stockport, Cheshire, SK1 4LG E: T: F: W:

Lifting & Jacking

maggie.shaw@cosalt.com 07801 597802 0844 493 2805 www.cosalt.com

Camlok Lifting Clamps ................................................................................01244 375375 Commend UK Ltd ..........................................................................................01279 872020 Mechan Ltd......................................................................................................0114 257 0563

Lee Brothers ......................................................................................................0870 850 7773 Radius Systems Ltd ......................................................................................01773 582312 United Hygiene Services..........................................................................0845 450 2024

Ainscough Crane Hire Ltd ........................................................................01257 478524 Celtic Recycling Ltd ......................................................................................01633 274700 Drilling and Sawing Association ........................................................0844 879 3452

PPG Protective & Marine Coatings ..................................................01773 814520 Radius Systems Ltd ......................................................................................01773 582312 Thomson Ecology ..........................................................................................01483 466000

Mechanical Engineering Brixwoth Engineering Co Ltd ................................................................01604 880338

Chemsearch ........................................................................................................01902 510202 Complete Drain Clearance ......................................................................01785 665909 Construction Marine Ltd ..........................................................................0113 262 4444 Cubis Industries ................................................................................................02838 313100 F.P. McCann Ltd ..............................................................................................02879 642558 Lanes Group PLC Rail Division ..........................................................0113 385 8400 MGS Demco........................................................................................................02476 602323 Radius Systems Ltd ......................................................................................01773 582312 The Clancy Group ..........................................................................................01895 823711

CIVILS, PLANT & EQUIPMENT DEMOLITION

Deepdale Engineering Company Ltd ..............................................01384 480022

0844 212 5900

ACO Technologies Plc ......................................................01462 816666 (EXT 263)

58

Marine & River

..............................................................................................................

Drainage & Culverts

Waterflow

WORLifts - Rail ................................................................................................0121 460 1113

Construction Marine Ltd ..........................................................................0113 262 4444

Demolition

IDAC Ltd

UNIC Cranes ......................................................................................................01844 202071

01753 810999

..............................................................................................................

Drilling Barcol ........................................................................................................................01268 764642 Celtic Recycling Ltd ......................................................................................01633 274700 Drilling and Sawing Association ........................................................0844 879 3452

Conair (UK) Ltd ..................................................................................................01702 544344 Deepdale Engineering Company Ltd ..............................................01384 480022 Hayley Group Plc ..........................................................................................0870 850 3526

Minor Civil Aggregate Industries UK Ltd

01530 510066

................................................................

Bardon Contracting ................................................01530 510066/07740 934341 Construction Marine Ltd ..........................................................................0113 262 4444 CPR-Resurfacing ........................................................................................01389 751797 Oxford Hydrotechnics Ltd ........................................................................01869 346001 The Clancy Group ..........................................................................................01895 823711 Thorntask Ltd....................................................................................................0208 801 1203

Miscellaneous & Specialist Augean plc ............................................................................................................01780 444900 Badgemaster Ltd ......................................................01623 723112/07976 277067

Perco Engineering Services Ltd ........................................................0115 933 5000

CPR-RESURFACING

Screwfast Ltd......................................................................................................01727 827375

Millburn Roads Depot, Main Street, Renton, West Dunbartonshire, G82 4PZ

Equipment Maintenance/Repair/Calibration

Contact: E: T: F: W:

Budenberg Gauge Co. Ltd ....................................................................0844 372 8900 Conair (UK) Ltd ..................................................................................................01702 544344 Edmiston Brown & Co ltd ......................................................................0141 554 2891

William Black enquiries@cpr-resurfacing.co.uk 01389 751797 01389 754 294 www.cpr-resurfacing.co.uk

MECHAN LTD

Cubis Industries ................................................................................................02838 313100

Sir John Brown Building, Davy Industrial Park, Prince of Wales Road, Sheffield, Yorkshire, S9 4EX

Exel Composites ..............................................................................................01928 701515

Contact: E: T: W:

KONE Plc ..............................................................................................................01535 662841

Lee Pitts info@mechan.co.uk 0114 257 0563 www.mechan.co.uk

Kobelco Cranes Europe Ltd ............................01342 301122/07887 856191

Lindapter International ................................................................................01274 521444 Mechan Ltd......................................................................................................0114 257 0563 Speedy Rail

01942 277000/07843 645243

..................................................................

Torrent Trackside Limited ..........................................................................01543 421900

Steelway..................................................................................................................01902 834911

WORLifts - Rail ................................................................................................0121 460 1113

Thetford International

RailCONNECT

01842 890500

..................................................................................

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80


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Category Listings Plant

Utility supplies

ArcGen Hilta ........................................................................................................01902 790824

The Clancy Group ..........................................................................................01895 823711

G F Gordon (Plant Hire) Ltd ....................................................................01245 471917 Garic ..........................................................................................................................01206 233720 L&W Contractors ......................................................01403 784286/07715 813240 Maxim Power Tools Ltd ............................................................................0141 552 5591 Quattro Group ..................................................................................................0845 900 2999 Thetford International TRAC

01842 890500

..................................................................................

01698 831111

........................................................................................................................

Welfare Cabins UK ........................................................................................01206 233720

Projected Developments Thetford International

01842 890500

..................................................................................

Welding Miscellaneous & Specialist ArcGen Hilta ........................................................................................................01902 790824 Deepdale Engineering Company Ltd ..............................................01384 480022 Welding Alloys Ltd ....................................................................................01763 207568

Welding Railway/Tram & Light Rail WELDING ALLOYS LTD The Way, Fowlmere, Nr. Royston, Hertfordshire, SG8 7QS Contact: E: T: W:

Iain Pickles iain.pickles@welding-alloys.com 01763 207568 www.welding-alloys.com

Structural & Construction Ainscough Crane Hire Ltd ........................................................................01257 478524 Ancon Building Products Ltd ..............................................................0114 275 5224 Barhale ....................................................................................................................01922 726731 BCM Construction Ltd ..............................................................................0208 640 7887 Bluebay Building Products Ltd ............................................................02920 495555 Hy-Ten Ltd ............................................................................................................0800 0371507 KONE Plc ..............................................................................................................01535 662841 Lindapter International ................................................................................01274 521444

CONSULTING, RECRUITMENT & PROFESSIONAL Consulting, Recruitment & Professional Flowfront Ltd

01978 355770

......................................................................................................

Passengerfocus ..............................................................................................0300 123 2140 SGS CORREL Rail Ltd ..............................................................................0121 326 3672

Accounting & Financial Futurelink ..............................................................................................................0845 620 9255 Intelenet UK Ltd ..............................................................................................0207 872 5541

Oxford Hydrotechnics Ltd ........................................................................01869 346001

Accreditation & Compliance

Screwfast Ltd......................................................................................................01727 827375

Direct Enquiries Ltd

01344 360101

......................................................................................

LRQA - Lloyd’s Register Quality Assurance Ltd ..................0800 783 2179

Surveying

SGS CORREL Rail Ltd ..............................................................................0121 326 3672

3D Laser Mapping ........................................................................................0870 442 9400 ABA Surveying ..................................................................................................01483 797111 Adien Ltd ................................................................................................................01302 802200 Blom ..........................................................................................................................01934 745820 Mike Worby Survey Consultancy Speedy Rail

01707 333677

......................................................

01942 277000/07843 645243

..................................................................

TES 2000 Ltd

01206 799111

....................................................................................................

Thomson Ecology ..........................................................................................01483 466000

Advertising, Design & Marketing Allen Design Group ........................................................................................01226 292921 Badgemaster Ltd ......................................................01623 723112/07976 277067 Best Impressions

0208 740 6443

..........................................................................................

CBS Outdoor Ltd ..........................................................................................0207 482 3000 Market Force Business Media ............................................................0207 760 8699 Optimedia ............................................................................................................0207 961 1000 Radius Systems Ltd ......................................................................................01773 582312

Test Equipment

Traction & Rolling Stock Advertiser ..................................................01379 651683

Radius Systems Ltd ......................................................................................01773 582312

Architectural & Surveyancy

Wolseley UK ........................................................................................................01926 705000

Frankham Consultancy ............................................................................0208 309 7777

Tools

GVA Grimley Ltd ............................................................................................0844 902 0304

Ballast Tools (UK) Ltd ..................................................................................01793 697800 Buck & Hickman ..............................................................................................01293 561651 Cembre ....................................................................................................................01675 470440

Jones Lang LaSalle Ltd ............................................................................0207 399 5864 Robinson Kenning & Gallagher ..........................................................0208 684 8125 The Trevor Patrick Partnership ....................0207 940 6500/07989 587161

Cromwell Tools Ltd ......................................................................................0116 288 8000

Assessment

Gedore......................................................................................................................01756 798625

Achilles Information Ltd ..............................................................................01235 861118

Lee Brothers ......................................................................................................0870 850 7773

SGS CORREL Rail Ltd ..............................................................................0121 326 3672

Maxim Power Tools Ltd ............................................................................0141 552 5591

Steer Davies Gleave ....................................................................................0207 910 5000

Speedy Rail

01942 277000/07843 645243

..................................................................

Business Management

VI Distribution Ltd ............................................................................................01270 750520

ACAS ........................................................................................................................01892 273555

WORLifts - Rail ................................................................................................0121 460 1113

BMT Reliability Consultants ....................................................................01489 553100

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80

RailCONNECT

CONSULTING, RECRUITMENT & PROFESSIONAL BUSINESS MANAGEMENT

Fuchs Lubricant (UK) Plc ..........................................................................01782 203700

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Category Listings 0118 907 1341

Strand 7 UK Ltd ..............................................................................................01480 211011

Futurelink ..............................................................................................................0845 620 9255

TEW Engineering Ltd ..................................................................................0115 935 4354

NuAspect Ltd ....................................................................................................0207 101 0800

The Institution of Engineering and Technology ....................................................................01438 767224/01438 765654

Byroc Railway Support

............................................................................

Radius Systems Ltd ......................................................................................01773 582312

Wago Ltd ................................................................................................................01788 568008

Condition Monitoring BMT Reliability Consultants ....................................................................01489 553100 Radius Systems Ltd ......................................................................................01773 582312 Strainstall UK Ltd ............................................................................................01983 203600

Environmental Frankham Consultancy ............................................................................0208 309 7777 Safeguard Pest Control ..............................................................................01959 565777 Scientifics Ltd....................................................................................................0845 603 2112

Education, Training & Assessment

Stuart Slatter Training ..................................................................................01565 750557

Abbeydale Training Ltd ..............................................................................01226 321250 ACAS ........................................................................................................................01892 273555

Thetford International

01842 890500

..................................................................................

Thomson Ecology ..........................................................................................01483 466000

CONSULTING, RECRUITMENT & PROFESSIONAL CONDITION MONITORING

Amtrain (Midlands) Ltd ................................................................................01283 792633

60

Anzio Ltd ................................................................................................................01752 840251 Bywater Training ..............................................................................................01784 480936 Drilling and Sawing Association ........................................................0844 879 3452 Intertrain ..................................................................................................................01302 815530

Geotechnical Scientifics Ltd....................................................................................................0845 603 2112 Strainstall UK Ltd ............................................................................................01983 203600 WYG ........................................................................................................................0113 278 7111

Keltbray Aspire Rail Ltd ............................................................................0207 643 1000

Industry Bodies

LRQA - Lloyd’s Register Quality Assurance Ltd ..................0800 783 2179

The Institution of Railway Operators

Speedy Hire Ltd................................................................................................01942 720000 Stokes Associates Ltd ................................................................................07846 561370 TES 2000 Ltd

01206 799111

01444 248931

..............................................

Industry Reporting Esmerk Ltd ..........................................................................................................0118 956 5820

....................................................................................................

The Institution of Engineering and Technology ....................................................................01438 767224/01438 765654

Insurance

Trackline Training Limited ........................................................................0161 872 2400

Personal Group of Companies ............................................................01908 605000

Trackwork Ltd ....................................................................................................01302 888666

Travelers Insurance Company Ltd ....................................................01737 787787

West Coast Training ....................................................................................0208 834 9151

Belmont International Ltd

01732 744700

........................................................................

Labour Supply

Employment Services

AzteQ Solutions Ltd ......................................................................................01442 244444

ACAS ........................................................................................................................01892 273555

Flowfront Ltd

Calibre Search ..................................................................................................0113 274 3039

Mainline Resourcing Ltd ..........................................................................0845 083 0245

Personal Group of Companies ............................................................01908 605000

STM Security UK Ltd..................................................................................0208 518 9682

Engineering

Suretrack Rail Services Limited

Bakerail Services Ltd ....................................................................................01480 471349

TRAC

BMT Reliability Consultants ....................................................................01489 553100

Wetton Cleaning Services Ltd ............................................................0207 237 2007

Brixwoth Engineering Co Ltd ................................................................01604 880338

Legal Services

Budenberg Gauge Co. Ltd ....................................................................0844 372 8900

ACAS ........................................................................................................................01892 273555

Burns Carlton plc ..........................................................................................0113 367 2850

Ashurst

Collis Engineering Ltd ..................................................................................01773 833255

Dickinson Dees Solicitors

D.R.B Power Transmission Ltd ............................................................01244 280280

Radius Systems Ltd ......................................................................................01773 582312

Derby Engineering Unit Ltd ....................................................................01332 660364

Watmores Solicitors ....................................................................................0207 430 1512

Fowler & Holden Ltd ....................................................................................01472 355316 Frankham Consultancy ............................................................................0208 309 7777 Houghton International..............................................................................0191 234 3000 IDAC Ltd

0844 212 5900

..............................................................................................................

Interfleet Technology Ltd ..........................................................................01332 223000 Lundy Projects Ltd

0161 476 2996

......................................................................................

01978 355770

......................................................................................................

0208 519 9142

........................................................

01698 831111

........................................................................................................................

0207 638 1111

..................................................................................................................

0191 279 9245

......................................................................

Medical, Drug & Alcohol Screening Concateno South ..........................................................................................0207 712 8000 Radius Systems Ltd ......................................................................................01773 582312 ScreenSafe UK Ltd ......................................................................................0845 050 5590

Miscellaneous & Specialist

NuAspect Ltd ....................................................................................................0207 101 0800

Associated Train Crew Union ................................................................01226 716417

St. Leonards Railway Engineering Ltd ..........................................01233 617001

Association of Community Rail Partnerships (ACORP) ..........01484 847790

Steer Davies Gleave ....................................................................................0207 910 5000

Bemrose Booth ................................................................................................01482 826343

RailCONNECT

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80


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Category Listings Campaign for Better Transport ..........................................................0207 566 6480

Steer Davies Gleave ....................................................................................0207 910 5000

Inntel ........................................................................................................................0844 847 5533

TNE Ltd

Personal Group of Companies ............................................................01908 605000

Turner & Townsend ......................................................................................0207 544 4000

Strand 7 UK Ltd ..............................................................................................01480 211011 Techno Rail

01938 555511

..........................................................................................................

The Russell Group ........................................................................................0141 810 8200

Property Services & Advisory BCM Construction Ltd ..............................................................................0208 640 7887 Frankham Consultancy ............................................................................0208 309 7777 GVA Grimley Ltd ............................................................................................0844 902 0304

Occupational Health

Jones Lang LaSalle Ltd ............................................................................0207 399 5864

Express Medicals Ltd ................................................................................0207 500 6900

Robinson Kenning & Gallagher ..........................................................0208 684 8125

Scientifics Ltd....................................................................................................0845 603 2112

Operation/Planning Arriva Trains Wales

Quantity Surveying Frankham Consultancy ............................................................................0208 309 7777

02920 720516

........................................................................................

Steer Davies Gleave ....................................................................................0207 910 5000

Photography & Film production

GVA Grimley Ltd ............................................................................................0844 902 0304 Turner & Townsend ......................................................................................0207 544 4000

Recruitment Services/Consultancy

Alvey & Towers ..................................................................................................01949 861894 Rail Images ..........................................................................................................01702 525059

Anders Elite Ltd

0207 680 3100

............................................................................................

Antal International Network ..................................................................0870 428 1745

Planning & research

ARM Engineering ............................................................................................02392 228266

GVA Grimley Ltd ............................................................................................0844 902 0304

ATA Rail Recruitment ....................................................................................01332 752792

Jones Lang LaSalle Ltd ............................................................................0207 399 5864

Burns Carlton plc ..........................................................................................0113 367 2850

Steer Davies Gleave ....................................................................................0207 910 5000

Calibre Search ..................................................................................................0113 274 3039

Presentation & Communication Skills

Clements Technical Recruitment Ltd ............................................0870 757 2855

Bell Amethyst ......................................................................................................01844 238844

Evolution Recruitment ................................................................................0208 673 2211 Flowfront Ltd

Print & Publishing Badgemaster Ltd ......................................................01623 723112/07976 277067 Esmerk Ltd ..........................................................................................................0118 956 5820 Konica Minolta ..................................................................................................01268 644416 Local Transport Today

0845 270 7861

..............................................................................

Magnadata International Ltd ..................................................................01205 312600 Novacroft ..............................................................................................................0845 330 0601 OCÉ (UK) Ltd ......................................................................................................01277 846120 Stamps Direct ....................................................................................................01603 624407 The Institution of Engineering and Technology ....................................................................01438 767224/01438 765654 Witherby’s ............................................................................................................0207 253 5413

Procurement Byroc Railway Support

0118 907 1341

............................................................................

01978 355770

......................................................................................................

Hambleton Risk Management Ltd ....................................................01904 728995 Intec (UK) Ltd ......................................................................................................01524 865555 LRQA - Lloyd’s Register Quality Assurance Ltd ..................0800 783 2179 McGinley Support Services Limited ..............................................0845 543 5953 Morgan Hunt

0207 419 8968

....................................................................................................

Ptarmigan Transport Solutions ............................................................01738 493962 SkyBlue Rail Recruitment........................................................................0121 654 6985

SW GLOBAL RESOURCING LTD 270 Petershill Road, Glasgow, Lanarkshire, G21 4AY Contact: E: T: W:

Maciej Siembiga admin@sw-gr.com 0141 557 6133 www.sw-gr.com

FPA Consulting ..................................................................................................01332 604300 GVA Grimley Ltd ............................................................................................0844 902 0304 Hambleton Risk Management Ltd ....................................................01904 728995

SW-GR Ltd

Technology Resourcing ..............................................................................01483 302211 TNE Ltd

Project Management

0141 557 6133

........................................................................................................

01388 451111

..................................................................................................................

Appleyards Consulting ................................................................................01732 471520

Risk Management & Assessment

AzteQ Solutions Ltd ......................................................................................01442 244444

Abbott Risk Consulting Ltd ....................................................................0133 2886045

BMT Reliability Consultants ....................................................................01489 553100

Achilles Information Ltd ..............................................................................01235 861118

CPC Project Services ................................................................................0207 539 4750

Appleyards Consulting ................................................................................01732 471520

FPA Consulting ..................................................................................................01332 604300

BMT Reliability Consultants ....................................................................01489 553100

Frankham Consultancy ............................................................................0208 309 7777

Inntel ........................................................................................................................0844 847 5533

Hambleton Risk Management Ltd ....................................................01904 728995

Scientifics Ltd....................................................................................................0845 603 2112

Jones Lang LaSalle Ltd ............................................................................0207 399 5864

Turner & Townsend ......................................................................................0207 544 4000

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80

RailCONNECT

CONSULTING, RECRUITMENT & PROFESSIONAL RISK MANAGEMENT & ASSESSMENT

Prestige Couriers............................................................................................0207 384 2300

01388 451111

..................................................................................................................

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Category Listings Solutions & Turnkey Providers

Thorntask Ltd....................................................................................................0208 801 1203

Bemrose Booth ................................................................................................01482 826343

Timbmet Ltd ........................................................................................................01865 862223

Rex Bousfield Ltd ....................................................01883 717033/07787 558878

TopDeck Parking..............................................................................................01902 499400

01527 512400

Turmin Ltd..............................................................................................................01782 272823

Steatite Ltd

..........................................................................................................

Universal Sealants (UK) Ltd ..................................................................0191 416 1530

Test & Development Calmet Laboratory Services

0208 977 8455

................................................................

Faiveley Transport Ltd ................................................................................0151 649 5000

CONSULTING, RECRUITMENT & PROFESSIONAL SOLUTIONS & TURNKEY PROVIDERS

Hawkgrove Technologies Limited ......................................................01373 837900

62

LRQA - Lloyd’s Register Quality Assurance Ltd ..................0800 783 2179

Walker Construction ......................................................................................01303 851111 WYG ........................................................................................................................0113 278 7111 YJL Infrastructure ..........................................................................................0207 522 3220

Cable Products/Management

Omega Red Group Ltd ............................................................................0115 877 4444

Anixter Ltd ............................................................................................................01925 848019

Tüv Süd ..................................................................................................................01489 558100

BEW Ltd..................................................................................................................01245 496064

Zircon Software ................................................................................................01225 764444

Cable Management Products Ltd – Thomas & Betts Ltd ......................................................................................01675 468200

Verification & Validation

Cubis Industries ................................................................................................02838 313100

Hambleton Risk Management Ltd ....................................................01904 728995 Hawkgrove Technologies Limited ......................................................01373 837900 SGS CORREL Rail Ltd ..............................................................................0121 326 3672

Elmbridge Cables Ltd ..................................................................................01273 391810 Express Electrical & Engineering Supplies Ltd ......................0141 941 3689

Strand 7 UK Ltd ..............................................................................................01480 211011

Express Electrical & Engineering Supplies Ltd ................................................................0141 941 3689/07884 312207

Zircon Software ................................................................................................01225 764444

F.P. McCann Ltd ..............................................................................................02879 642558

INFRASTRUCTURE Infrastructure & Electrical & ELECTRICAL

Habia Cable

01454 412522

........................................................................................................

Harting Ltd ............................................................................................................01604 827500 Metropex Group Ltd

01435 867755

....................................................................................

LML Products Ltd ..........................................................................................01249 814271

Brake Systems

Mainframe Communications Ltd ........................................................01702 443800

Faiveley Transport Ltd ................................................................................0151 649 5000

PMA UK Ltd - Thomas & Betts Ltd ................................................01264 333527

Semperit ..................................................................................................................01327 313140

Wolseley UK ........................................................................................................01926 705000

Stromag Ltd ........................................................................................................01933 350407

Buildings & Property Construction/Refurbishment/Materials Aggregate Industries UK Ltd

Car Parking Axis Automatic Entrance Systems Ltd ........................................0844 504 6545

01530 510066

................................................................

Alfred Bagnall & Son ..............................................01274 714800/01302 853259 Axis Automatic Entrance Systems Ltd ........................................0844 504 6545 Balfour Beatty Plc..........................................................................................0207 216 6883 BAM Nuttall Ltd ................................................................................................01606 350350 Bardon Contracting ................................................01530 510066/07740 934341

Bardon Contracting ................................................01530 510066/07740 934341 Bemrose Booth ................................................................................................01482 826343 Berry Systems ....................................................................................................01902 491100 Magnadata International Ltd ..................................................................01205 312600 TopDeck Parking..............................................................................................01902 499442 TopDeck Parking..............................................................................................01902 499400

Berry Systems ....................................................................................................01902 491100

Catenary & Overhead

Conair (UK) Ltd ..................................................................................................01702 544344

TES 2000 Ltd

Concrete Repairs Ltd ................................................................................0208 288 4848

TNE Ltd

CPR-Resurfacing ........................................................................................01389 751797 J Murphy & Sons Ltd ................................................................................0207 267 4366 John Sisk Rail Ltd t/a Sisk Rail ..........................................................0117 916 3800

01206 799111

....................................................................................................

01388 451111

..................................................................................................................

Catering Momentum Services Ltd ........................................................................0207 843 5619

Keyline Nationals ..............................................................................................0141 4203333

Cleaning

Kier Construction Ltd ................................................................................0207 922 6905

3M CPPD ..............................................................................................................01609 780170

KONE Plc ..............................................................................................................01535 662841

Arrow Cleaning & Hygiene Solutions ..............................................01283 221044

Lend Lease ........................................................................................................0208 271 8000

Autoglym PSV ....................................................................................................01462 687416

Lindapter International ................................................................................01274 521444

LIGHTbridge Support Services Ltd ..................................................02920 706111

Mansell Construction Services ..........................................................0207 490 1220

Sasse Ltd ..............................................................................................................01332 362425

Mass Contracts Ltd ......................................................................................07956 246843

STM Security UK Ltd..................................................................................0208 518 9682

01435 867755

Thetford International

01788 534500

United Eco Services ....................................................................................0845 450 2024

Steelway ..................................................................................................................01902 834911

Voucher Systems Ltd ................................................................................0845 601 6020

07774 900170/0131 448 2020

Wetton Cleaning Services Ltd ............................................................0207 237 2007

Metropex Group Ltd Morgan Sindall Plc

Taylor Maxwell RailCONNECT

....................................................................................

........................................................................................

..........................................................

01842 890500

..................................................................................

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80


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Category Listings Components

Application Solutions (Safety and Security) Ltd

Aerco Ltd................................................................................................................01403 260206

Arrowvale Electronics ..................................................................................01527 514151

Express Electrical & Engineering Supplies Ltd ......................0141 941 3689

Beejay Rail Ltd ................................................................................................0141 553 1133

Express Electrical & Engineering Supplies Ltd ................................................................0141 941 3689/07884 312207

Burns Carlton plc ..........................................................................................0113 367 2850

01827 308430

................................................................................

Faiveley Transport Ltd ................................................................................0151 649 5000 Harting Ltd ............................................................................................................01604 827500 ITT Interconnect Solutions - Cannon & Veam ........................01256 311200 Kraus Elektrotechnik ....................................................................................01749 840889 LML Products Ltd ..........................................................................................01249 814271 PortecRail ............................................................................................................0114 256 2225

EDM Ltd ................................................................................................................0161 203 3150 Eurocom Ltd ......................................................................................................0207 820 8344 Harting Ltd ............................................................................................................01604 827500 Kraus Elektrotechnik ....................................................................................01749 840889 LML Products Ltd ..........................................................................................01249 814271 PEI Genesis UK Ltd ....................................................................................0844 871 6060 Thorntask Ltd....................................................................................................0208 801 1203 01388 451111

Termate ..................................................................................................................0115 978 4652

TNE Ltd

VI Distribution Ltd ............................................................................................01270 750520

Weidmuller Ltd ..................................................................................................01732 877000

Weidmuller Ltd ..................................................................................................01732 877000

Electrification/Power Supply

Wolseley UK ........................................................................................................01926 705000

Babcock Rail ......................................................................................................01698 203005

Control Systems

Brecknell Willis Co

Airquick (Newark) Ltd ..................................................................................01636 640480

Eltek Valere

..................................................................................................................

01460 64941

............................................................................................

01442 219355

..........................................................................................................

01273 405435

Harting Ltd ............................................................................................................01604 827500

Baldwin Boxall Communications ........................................................01892 664422

Hollywell Building Services ......................................................................01727 810555

Captec Ltd ............................................................................................................01489 866066

J Murphy & Sons Ltd ................................................................................0207 267 4366

Weidmuller Ltd ..................................................................................................01732 877000

Kraus Elektrotechnik ....................................................................................01749 840889

Zircon Software ................................................................................................01225 764444

LML Products Ltd ..........................................................................................01249 814271

Corrosion Protection

Riker Ltd..................................................................................................................01249 814271

3M CPPD ..............................................................................................................01609 780170

TNE Ltd

3M Rail Solutions ............................................................................................01344 858704

Electromagnetic

Application Solutions (Safety and Security) Ltd

....................

Arrow Cleaning & Hygiene Solutions ..............................................01283 221044

Design Application Solutions (Safety and Security) Ltd Best Impressions

01273 405435

....................

0208 740 6443

..........................................................................................

Eurocom Ltd ......................................................................................................0207 820 8344 Glentworth Rail Ltd ........................................................................................01628 639823 Harting Ltd ............................................................................................................01604 827500

01388 451111

..................................................................................................................

York EMC Services Ltd ..............................................................................01904 434440

Freight Terminals & Services ABP Hams Hall Rail Freight Terminal ..............................................01675 461300 Glasgow Freight Park ................................................................................0141 810 8200 Russell Railfreight Terminal - Barking ............................................0208 517 6490 Telford International Railfreight Park ................................................01952 608410

Jacobs ....................................................................................................................0141 243 8000

Graffiti Removal

Merson Signs Ltd ............................................................................................01355 243021

3M CPPD ..............................................................................................................01609 780170

Termate ..................................................................................................................0115 978 4652

Arrow Cleaning & Hygiene Solutions ..............................................01283 221044

Urban Initiatives ..............................................................................................0207 380 4545

Autoglym PSV ....................................................................................................01462 687416

Door Systems

Sasse Ltd ..............................................................................................................01332 362425

Axis Automatic Entrance Systems Ltd ........................................0844 504 6545

Wetton Cleaning Services Ltd ............................................................0207 237 2007

Faiveley Transport Ltd

01827 308430

................................................................................

Infrastructure Installation & Maintenance

Jewers Doors Ltd ............................................................................................01767 317090

3M CPPD ..............................................................................................................01609 780170

KONE Plc ..............................................................................................................01535 662841

AB Hoses & Fittings Ltd ............................................................................01246 208831

Leyland and Birmingham Rubber Ltd ..........................................0161 655 0300 Rex Bousfield Ltd ....................................................01883 717033/07787 558878 Techno Rail

01938 555511

..........................................................................................................

Westcode (UK) Ltd ........................................................................................01249 822283

ABET Ltd ..............................................................................................................0207 473 6910 Airquick (Newark) Ltd ..................................................................................01636 640480 Alstom Transport ............................................................................................0207 438 9231 Amalgamated Construction Co Ltd ................................................01226 243413

Electrical Engineering

Amey OW Ltd ....................................................................................................01865 713100

Amalgamated Construction Co Ltd ................................................01226 243413

Burns Carlton plc ..........................................................................................0113 367 2850

Antagrade Electrical Ltd ............................................................................01606 833299

Conair (UK) Ltd ..................................................................................................01702 544344

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80

RailCONNECT

INFRASTRUCTURE & ELECTRICAL INFRASTRUCTURE INSTALLATION & MAINTENANCE

Faiveley Transport Ltd

01273 405435

....................

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Category Listings Craig & Derricott Ltd ....................................................................................01543 375541

Trox (UK) Ltd........................................................................................................01842 754545

Fone-Alarm Installations Ltd ..................................................................01737 223673

United Hygiene Services..........................................................................0845 450 2024

Jewers Doors Ltd ............................................................................................01767 317090

Welfare Cabins UK ........................................................................................01206 233720

KONE Plc ..............................................................................................................01535 662841

Permanent Way

Lindapter International ................................................................................01274 521444 Rittal Ltd ..................................................................................................................01709 704000

Ballast Tools (UK) Ltd ..................................................................................01793 697800 Keltbray Aspire Rail Ltd ............................................................................0207 643 1000

Visul Systems ..........................................................0191 416 1530/0191 402 1960

Maxim Power Tools Ltd ............................................................................0141 552 5591

Pest Control

Lighting

Balcombe Pest Control ..............................................................................01444 811916

Adaptaflex ..............................................................................................................01675 468222

Safeguard Pest Control ..............................................................................01959 565777

ArcGen Hilta ........................................................................................................01902 790824 BEW Ltd..................................................................................................................01245 496064 Emergi-Lite – Thomas & Betts Ltd..................................................0113 281 0600 Fone-Alarm Installations Ltd ..................................................................01737 223673 Mallatite....................................................................................................................01246 593280

Platforms Amalgamated Construction Co Ltd ................................................01226 243413 Bardon Contracting ................................................01530 510066/07740 934341 F.P. McCann Ltd ..............................................................................................02879 642558 Ferrograph Ltd ................................................................................................0191 280 8800

Miscellaneous & Specialist

Ilecsys

Crossrail ....................................................................................................................0207 150 845

J Murphy & Sons Ltd ................................................................................0207 267 4366

Express Electrical & Engineering Supplies Ltd ................................................................0141 941 3689/07884 312207

Robinson Kenning & Gallagher ..........................................................0208 684 8125

Faiveley Transport Ltd ................................................................................0151 649 5000 Garic ..........................................................................................................................01206 233720 Hy-Ram Engineering Ltd ..........................................................................01623 422982 Inntel ........................................................................................................................0844 847 5533 Maxim Power Tools Ltd ............................................................................0141 552 5591 Mechan Ltd......................................................................................................0114 257 0563

INFRASTRUCTURE & ELECTRICAL LIGHTING

01530 510066

................................................................

Timbmet Ltd ........................................................................................................01865 862223

Weidmuller Ltd ..................................................................................................01732 877000

64

Aggregate Industries UK Ltd

01442 828387

......................................................................................................................

Semmco Ltd ........................................................................................................01483 757200 Techno Rail

01938 555511

..........................................................................................................

Universal Sealants (UK) Ltd ..................................................................0191 416 1530 Visul Systems ..........................................................0191 416 1530/0191 402 1960 Walker Construction ......................................................................................01303 851111 Zoeftig Ltd ............................................................................................................01288 354512

Power Supply

NOTEMACHINE UK LTD

ArcGen Hilta ........................................................................................................01902 790824

Elvicta Business Park, Crickhowell, Powys, NP8 1DF

Campbell Collins Ltd ....................................................................................01438 369466

Contact: John Calvert or Zoe Thomas E: jcalvert@notemachine.com/ zthomas@notemachine.com T: 01873 811634 or free phone 0800 068 9368 F: 01873 811 552 W: www.notemachine.com

Eltek Valere

Oil Analysis Services ....................................................................................01474 854450

Switches & Crossings

Omega Red Group Ltd ............................................................................0115 877 4444

Trackwork Ltd ....................................................................................................01302 888666

RT Training Solutions (part of ‘Rail Tech Group Railway & Signal Engineering Ltd’) ..................................................01473 242344

Switchgear

Sasse Ltd ..............................................................................................................01332 362425

01442 219355

..........................................................................................................

Emerson Network Power ........................................................................0114 247 8369 Peak Oil

01246 450242

..................................................................................................................

Townscape Products Limited ..............................................................01623 513 355 Weidmuller Ltd ..................................................................................................01732 877000

Celtic Recycling Ltd ......................................................................................01633 274700

Steelway ..................................................................................................................01902 834911

Express Electrical & Engineering Supplies Ltd ................................................................0141 941 3689/07884 312207

Train Chartering Company Ltd, The ................................................01249 890176

Hawker Siddeley Switchgear ................................................................01495 223001

Trox (UK) Ltd........................................................................................................01842 754545

Kraus Elektrotechnik ....................................................................................01749 840889

Welfare Cabins UK ........................................................................................01206 233720

Termate ..................................................................................................................0115 978 4652

Office Equipment & Services

Test Facilities

EFG Office Furniture Ltd ..........................................................................0845 608 4100

Calmet Laboratory Services

Garic ..........................................................................................................................01206 233720

Faiveley Transport Ltd ................................................................................0151 649 5000

Inntel ........................................................................................................................0844 847 5533

Oil Analysis Services ....................................................................................01474 854450

Konica Minolta ..................................................................................................01268 644416

Tüv Süd ..................................................................................................................01489 558100

RailCONNECT

0208 977 8455

................................................................

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80


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Category Listings Track Components & Installation Babcock Rail ......................................................................................................01698 203005 PortecRail ............................................................................................................0114 256 2225 RS Clare + Co Ltd ........................................................................................0151 702 5262 TES 2000 Ltd

01206 799111

....................................................................................................

Cable Management Products Ltd – Thomas & Betts Ltd ......................................................................................01675 468200 Campbell Collins Ltd ....................................................................................01438 369466 EAO Ltd ..................................................................................................................01444 236000 East Midlands Trains ....................................................................................01332 867026 Faiveley Transport Ltd

Track Products & Maintenance

Hayley Group Plc ..........................................................................................0870 850 3526

PortecRail ............................................................................................................0114 256 2225 01942 277000/07843 645243

Speedy Rail

..................................................................

TES 2000 Ltd Tiflex Ltd

01206 799111

....................................................................................................

01579 320808

................................................................................................................

Unipart Rail

01827 308430

................................................................................

01302 731400

..........................................................................................................

Ilecsys

01442 828387

......................................................................................................................

ILME UK Ltd ......................................................................................................0151 336 9321 ITT Interconnect Solutions - Cannon & Veam ........................01256 311200 Kraus Elektrotechnik ....................................................................................01749 840889 Leyland and Birmingham Rubber Ltd ..........................................0161 655 0300

Weighing & Lifting

PMA UK Ltd - Thomas & Betts Ltd ................................................01264 333527

Arbil Ltd ..................................................................................................................01384 424007

PortecRail ............................................................................................................0114 256 2225

Lloyds Somers ..................................................................................................01792 656951

Rex Bousfield Ltd ....................................................01883 717033/07787 558878

Mechan Ltd......................................................................................................0114 257 0563

Termate ..................................................................................................................0115 978 4652 Transec (UK) Ltd ..............................................................................................01306 743355

Workshop Equipment Autodrain ..............................................................................................................0113 288 0022 Buck & Hickman ..............................................................................................01293 561651 Mechan Ltd......................................................................................................0114 257 0563 Premier Pits ..........................................................................................................01775 821222 WORLifts - Rail ................................................................................................0121 460 1113

Rolling Stock

ROLLING STOCK

Treadmaster Transport Flooring ..........................................................01579 320808 Unipart Rail

01302 731400

..........................................................................................................

Universal Boltforgers Ltd ........................................................................0121 522 5950 Westcode (UK) Ltd ........................................................................................01249 822283

De-Icing Airquick (Newark) Ltd ..................................................................................01636 640480 Arrow Cleaning & Hygiene Solutions ..............................................01283 221044

East Midlands Trains ....................................................................................01332 867026 Semperit ..................................................................................................................01327 313140

Batteries

Arrowvale Electronics ..................................................................................01527 514151 Autoglym PSV ....................................................................................................01462 687416

Decals & Transfers

Exide Technologies ......................................................................................0845 606 4111

Carriage Washing Airquick (Newark) Ltd ..................................................................................01636 640480 Arrow Cleaning & Hygiene Solutions ..............................................01283 221044 Autoglym PSV ....................................................................................................01462 687416

3M Rail Solutions ............................................................................................01344 858704 Archer Signs & Panels Ltd ....................................................................0115 927 3100

Disc Springs Bauer Springs Ltd ..........................................................................................01527 594900 Radius Systems Ltd ......................................................................................01773 582312

Bingham Rail/Bingham Cotech..........................................................0870 774 2341

Equipment & Protection

Garrandale Ltd ..................................................................................................01332 291100

A Plant Rail

Smith Bros & Webb Ltd ............................................................................01789 400096

Albatros UK ..........................................................................................................01908 305740

STM Security UK Ltd..................................................................................0208 518 9682

Speedy Hire Ltd................................................................................................01942 720000

Chartering

Heavy Haulage

Train Chartering Company Ltd, The ................................................01249 890176

Allelys Heavy Haulage

01925 281000

..........................................................................................................

01527 857621

................................................................................

Garic ..........................................................................................................................01206 233720

Cleaning & Disposal Autoglym PSV ....................................................................................................01462 687416

Welfare Cabins UK ........................................................................................01206 233720

Celtic Recycling Ltd ......................................................................................01633 274700

Leasing Companies

Smith Bros & Webb Ltd ............................................................................01789 400096

Angel Trains Ltd ..............................................................................................0207 592 0500

Wetton Cleaning Services Ltd ............................................................0207 237 2007

Lighting & Cabling

Component Supply

Elmbridge Cables Ltd ..................................................................................01273 391810

Aerco Ltd................................................................................................................01403 260206

Emergi-Lite – Thomas & Betts Ltd..................................................0113 281 0600

Bauer Springs Ltd ..........................................................................................01527 594900

Translec Ltd ..........................................................................................................01457 878888

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80

RailCONNECT

ROLLING STOCK LIGHTING & CABLING

Enersys Ltd ........................................................................................................0161 794 4611

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Category Listings Maintenance & Repair

Watermark Ltd

Airquick (Newark) Ltd ..................................................................................01636 640480

ZF Great Britain ..............................................................................................0844 257 0555

Albatros UK ..........................................................................................................01908 305740

Refurbishment

Archer Signs & Panels Ltd ....................................................................0115 927 3100 Autodrain ..............................................................................................................0113 288 0022

0208 606 2000

................................................................................................

Archer Signs & Panels Ltd ....................................................................0115 927 3100 East Midlands Trains ....................................................................................01332 867026

Axminster Carpets Ltd ................................................................................01297 630686

Faiveley Transport Ltd

Bingham Rail/Bingham Cotech..........................................................0870 774 2341

Glentworth Rail Ltd ........................................................................................01628 639823

East Midlands Trains ....................................................................................01332 867026

Leyland and Birmingham Rubber Ltd ..........................................0161 655 0300

01827 308430

Railcare Ltd ..........................................................................................................01908 574400

Garrandale Ltd ..................................................................................................01332 291100

Rex Bousfield Ltd ....................................................01883 717033/07787 558878

Glentworth Rail Ltd ........................................................................................01628 639823

Wabtec ....................................................................................................................01302 340700

Hollywell Building Services ......................................................................01727 810555

ZF Great Britain ..............................................................................................0844 257 0555

Faiveley Transport Ltd

................................................................................

Houghton International..............................................................................0191 234 3000 Ilecsys

01442 828387

......................................................................................................................

Sabre Rail Services Ltd ..............................................................................01325 300505 Smith Bros & Webb Ltd ............................................................................01789 400096

01827 308430

................................................................................

Sanding 3M Rail Solutions ............................................................................................01344 858704 Mechan Ltd......................................................................................................0114 257 0563 Wetton Cleaning Services Ltd ............................................................0207 237 2007

Timbmet Ltd ........................................................................................................01865 862223 Unipart Rail

01302 731400

..........................................................................................................

ZF Great Britain ..............................................................................................0844 257 0555

Textiles & Carpeting Axminster Carpets Ltd ................................................................................01297 630686 Bonar Floors Ltd ..............................................................................................01773 740615

Manufacturing

Replin Fabrics Ltd ..........................................................................................01721 724311

Adaptaflex ..............................................................................................................01675 468222

Treadmaster Transport Flooring ..........................................................01579 320808

Alstom Transport ............................................................................................0207 438 9231 Arrowvale Electronics ..................................................................................01527 514151

ROLLING STOCK MAINTENANCE & REPAIR

Asset International ..........................................................................................01633 273081

66

Train Protection STM Security UK Ltd..................................................................................0208 518 9682

Burns Carlton plc ..........................................................................................0113 367 2850

Train/Carriage, Supply/Design/Manufacture

Cembre ....................................................................................................................01675 470440

Axminster Carpets Ltd ................................................................................01297 630686

GMT Rubber-Metal-Technic Ltd

Semperit ..................................................................................................................01327 313140

01943 870670

........................................................

Houghton International..............................................................................0191 234 3000

Upholstery

ICEE ............................................................................................................................02392 230604

Andrew Muirhead & Son Limited......................................................0141 554 3724

ILME UK Ltd ......................................................................................................0151 336 9321

Be-Ge Seating UK Ltd ..............................................................................0115 989 8750

Leyland and Birmingham Rubber Ltd ..........................................0161 655 0300

Replin Fabrics Ltd ..........................................................................................01721 724311

Lucchini UK ........................................................................................................0161 886 0300

Transcal Ltd ..........................................................................................................01506 440111

Measurement Devices Ltd (MDL) ......................................................01904 791139

Vehicle Hire/Maintenance

Morganite Electrical Carbon Ltd ........................................................01792 763000

Aquarius Railroad Technologies Ltd ................................................01765 635021

Plascoat Systems Ltd ..................................................................................01252 733777

East Midlands Trains ....................................................................................01332 867026

PPG Protective & Marine Coatings ..................................................01773 814520

European Metal Recycling Ltd, TMA ..............01793 863202/07970 082804

Rex Bousfield Ltd ....................................................01883 717033/07787 558878

Premier Pits ..........................................................................................................01775 821222

RS Clare + Co Ltd ........................................................................................0151 702 5262

TravelMaster ........................................................................................................01795 660066

Timbmet Ltd ........................................................................................................01865 862223 Transec (UK) Ltd ..............................................................................................01306 743355

Weighing Systems Weighwell Engineering Ltd ....................................................................0114 269 9955

Tuffa UK Ltd ........................................................................................................01889 567700 Unipart Rail

01302 731400

..........................................................................................................

Safety & Security SAFETY & SECURITY

ZF Great Britain ..............................................................................................0844 257 0555

Abloy UK ................................................................................................................01902 364500

Miscellaneous & Specialist

Austin Reynolds Ltd ......................................................................................01932 568888

Albatros UK ..........................................................................................................01908 305740

Semperit ..................................................................................................................01327 313140

Atlas Copco Compressors Ltd ............................................................01442 261201

Alarms

Augean plc ............................................................................................................01780 444900

Baldwin Boxall Communications ........................................................01892 664422

Treadmaster Transport Flooring ..........................................................01579 320808

Optyma Security Systems Ltd ............................................................0208 304 8635

RailCONNECT

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80


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Category Listings Batteries & Power Supplies

Derma Shield ......................................................................................................01633 877569

DMS Technologies/Rectifier Technologies (UK) T/A Duvine ..............................................................01794 525400

Donseed Ltd ......................................................................................................0207 240 3007

Enersys Ltd ........................................................................................................0161 794 4611

RT Training Solutions (part of ‘Rail Tech Group Railway & Signal Engineering Ltd’) ..................................................01473 242344

Hoppecke Industrial Batteries Limited ..........................................01782 667305

Safeguard Pest Control ..............................................................................01959 565777

Martek ......................................................................................................................01954 267726

Scientifics Ltd....................................................................................................0845 603 2112 Speedy Hire Ltd................................................................................................01942 720000

CCTV AMG Systems UK Ltd ................................................................................01767 600777

Lighting

Anixter Ltd ............................................................................................................01925 848019

ArcGen Hilta ........................................................................................................01902 790824

Axis Communications Ltd ........................................................................01462 427910

Emergi-Lite – Thomas & Betts Ltd..................................................0113 281 0600

Bridgeway Consulting Ltd ......................................................................0115 919 1111

Fone-Alarm Installations Ltd ..................................................................01737 223673

Camwatch Ltd

................................................................................................

0114 281 9999

Peli Products (UK) Ltd ................................................................................01457 869999

Concept Security (UK) Ltd ....................................................................0845 061 4613

Wolseley UK ........................................................................................................01926 705000

Digital Barriers Plc ........................................................................................0207 940 4740 Eurocom Ltd ......................................................................................................0207 820 8344 Fone-Alarm Installations Ltd ..................................................................01737 223673 Lanes Group PLC Rail Division ..........................................................0113 385 8400

Medical Services ABC Medical Services Ltd.....................................................................0845 230 0999 Premier Medical Group ............................................................................0844 561 1681

Melford Electronics Ltd ..............................................................................01494 638069

Miscellaneous & Specialist

Optyma Security Systems Ltd ............................................................0208 304 8635

AB Hoses & Fittings Ltd ............................................................................01246 208831

Petards ..................................................................................................................0845 002 0123

Abloy UK ................................................................................................................01902 364500

Taylor Technology Systems ..................................................................0208 331 5888

Badgemaster Ltd ......................................................01623 723112/07976 277067 Baldwin Boxall Communications ........................................................01892 664422

Clothing Jermyn Street Design ................................................................................0208 563 5002 United Hygiene Services..........................................................................0845 450 2024

Furse – Thomas & Betts Ltd ................................................................0115 964 3700

Personal Protective Equipment 3M Rail Solutions ............................................................................................01344 858704

Abloy UK ................................................................................................................01902 364500 Alltype Fencing Specialists Ltd ............................................................01268 545192 Berry Systems ....................................................................................................01902 491100 Lochrin Steel Palisade Fencing............................................................01236 457333

Fire Detection/Protection/Prevention Asco Extinguishers Ltd ............................................................................0141 427 1144

Alexandra Plc ....................................................................................................0845 155 2288 Arco ............................................................................................................................01482 222522 Lee Brothers ......................................................................................................0870 850 7773 VI Distribution Ltd ............................................................................................01270 750520

Quality & Safety Consultants LRQA - Lloyd’s Register Quality Assurance Ltd ..................0800 783 2179

Baldwin Boxall Communications ........................................................01892 664422

Safety & Security Equipment

Emergi-Lite – Thomas & Betts Ltd..................................................0113 281 0600

Abloy UK ................................................................................................................01902 364500

Wolseley UK ........................................................................................................01926 705000

Alert Safety Technologies..........................................................................01355 272828

First Aid & Medical Equipment Crest Medical ..................................................................................................0845 230 2090 Lee Brothers ......................................................................................................0870 850 7773 RT Training Solutions (part of ‘Rail Tech Group Railway & Signal Engineering Ltd’) ..................................................01473 242344 SP Services ..........................................................................................................01952 288999

Arrowvale Electronics ..................................................................................01527 514151 Axis Automatic Entrance Systems Ltd ........................................0844 504 6545 Berry Systems ....................................................................................................01902 491100 Capital Safety......................................................................................................01527 548000 Commend UK Ltd ..........................................................................................01279 872020 Donseed Ltd ......................................................................................................0207 240 3007 Firecrest UK Ltd................................................................................................01623 861331

Health & Safety Achilles Information Ltd ..............................................................................01235 861118 Archer Signs & Panels Ltd ....................................................................0115 927 3100

Keytech Systems ..........................................................................................0115 900 5600 Techno Rail

01938 555511

..........................................................................................................

Austin Reynolds Ltd ......................................................................................01932 568888

Security Personnel

Axis Automatic Entrance Systems Ltd ........................................0844 504 6545

Assured Facilities ......................................................01903 500999/07769 717472

Berry Systems ....................................................................................................01902 491100

G4S Cash services Ltd ............................................................................0191 265 3366

Buck & Hickman ..............................................................................................01293 561651

STM Security UK Ltd..................................................................................0208 518 9682

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80

RailCONNECT

SAFETY & SECURITY SECURITY PERSONNEL

Fencing

67


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Page 68

Category Listings Signal, Tele-Communication & IT

SIGNAL, TELE-COMMUNICATION & IT

Fone-Alarm Installations Ltd ..................................................................01737 223673 NuAspect Ltd ....................................................................................................0207 101 0800 Telent Technology Services Ltd ..................01926 693000/0800 783 7761

Advanced New Technology ....................................................................01825 713058 Assured Facilities ......................................................01903 500999/07769 717472 BAE Systems ......................................................................................................01935 443000 Captec Ltd ............................................................................................................01489 866066

Anixter Ltd ............................................................................................................01925 848019

DeltaRail Group Ltd ......................................................................................01332 221000

B3 Cable Solutions ......................................................................................0161 741 2359 Elmbridge Cables Ltd ..................................................................................01273 391810 Express Electrical & Engineering Supplies Ltd ................................................................0141 941 3689/07884 312207

SIGNAL, TELE-COMMUNICATION& IT CABLE SUPPLY/JOINTING/INSTALLATION

Achilles Information Ltd ..............................................................................01235 861118

Cable Supply/Jointing/Installation AzteQ Solutions Ltd ......................................................................................01442 244444

68

IT Systems/Software/Hardware

Fone-Alarm Installations Ltd ..................................................................01737 223673 Select Cables Ltd ............................................................................................02392 652552

Hawkgrove Technologies Limited ......................................................01373 837900 iBlocks LTd..........................................................................................................0207 234 9060 IDAC Ltd

0844 212 5900

..............................................................................................................

Konica Minolta ..................................................................................................01268 644416 Nexus Alpha Limited ............................................0207 622 6816/07971 025445 Steatite Ltd

01527 512400

..........................................................................................................

Zircon Software ................................................................................................01225 764444

Customer Information Achilles Information Ltd ..............................................................................01235 861118

Journey Planning

Baldwin Boxall Communications ........................................................01892 664422

iBlocks LTd..........................................................................................................0207 234 9060

Captec Ltd ............................................................................................................01489 866066

Intelenet UK Ltd ..............................................................................................0207 872 5541

Infotec Ltd

Nexus Alpha Limited ............................................0207 622 6816/07971 025445

01530 560600

............................................................................................................

Intelenet UK Ltd ..............................................................................................0207 872 5541

Mass Transit Ticketing

Nexus Alpha Limited ............................................0207 622 6816/07971 025445

Bemrose Booth ................................................................................................01482 826343

Data Management

Miscellaneous & Specialist

Achilles Information Ltd ..............................................................................01235 861118

AMG Systems UK Ltd ................................................................................01767 600777

Captec Ltd ............................................................................................................01489 866066

Conair (UK) Ltd ..................................................................................................01702 544344

Intelenet UK Ltd ..............................................................................................0207 872 5541 Konica Minolta ..................................................................................................01268 644416 SELEX Elsag ........................................................................................................01268 823510

Convert Ltd ..........................................................................................................01732 868131 iBlocks LTd..........................................................................................................0207 234 9060 Intelenet UK Ltd ..............................................................................................0207 872 5541

Datacoms

NuAspect Ltd ....................................................................................................0207 101 0800

AMG Systems UK Ltd ................................................................................01767 600777

Richo UK ltd. ....................................................................................................0207 253 4545

AzteQ Solutions Ltd ......................................................................................01442 244444

Techno Rail

Captec Ltd ............................................................................................................01489 866066 Hawkgrove Technologies Limited ......................................................01373 837900 SELEX Elsag ........................................................................................................01268 823510

In-Train Entertainment Steatite Ltd

01527 512400

..........................................................................................................

Volo TV & Media Limited

0207 193 0997

........................................................................

01938 555511

..........................................................................................................

Radio Communications Eurocom Ltd ......................................................................................................0207 820 8344 SELEX Elsag ........................................................................................................01268 823510

Signal Post Telephone Supply/Installation DAC ............................................................................................................................01282 447000 Fone-Alarm Installations Ltd ..................................................................01737 223673

Internet Services

Melford Electronics Ltd ..............................................................................01494 638069

Nexus Alpha Limited ............................................0207 622 6816/07971 025445

Signalling Solutions Ltd ............................................................................0208 953 9922

Speedy Rail Steatite Ltd

01942 277000/07843 645243

..................................................................

01527 512400

..........................................................................................................

IT Consultancy/Equipment/Maintenance DeltaRail Group Ltd ......................................................................................01332 221000

Signalling Installation/Equipment/Testing Eltek Valere

01442 219355

..........................................................................................................

NuAspect Ltd ....................................................................................................0207 101 0800

Detica Ltd ..............................................................................................................01483 816000

RT Training Solutions (part of ‘Rail Tech Group Railway & Signal Engineering Ltd’) ..................................................01473 242344

Donseed Ltd ......................................................................................................0207 240 3007

Schroff UK Ltd ..................................................................................................01442 240471

Hawkgrove Technologies Limited ......................................................01373 837900

Signalling Solutions Ltd ............................................................................0208 953 9922

iBlocks LTd..........................................................................................................0207 234 9060

STS Rail Ltd (formerly STS Signals) ................................................01384 567755

Konica Minolta ..................................................................................................01268 644416

TEW Engineering Ltd ..................................................................................0115 935 4354

SELEX Elsag ........................................................................................................01268 823510

Variable Message Signs Ltd

RailCONNECT

0191 423 7070

................................................................

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80


RC Category Listings p53-66

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16:30

Page 69

Category Listings Switching Systems & Equipment

Tayban Concrete Products Ltd ..........................................................01204 691 313 0207 593 5350

Timbmet Ltd ........................................................................................................01865 862223

Signalling Solutions Ltd ............................................................................0208 953 9922

WYG ........................................................................................................................0113 278 7111

Colas Rail

............................................................................................................

Termate ..................................................................................................................0115 978 4652

Telecoms Cabling/Engineering

TAM International UK Limited ..............................................................0333 240 9966

AzteQ Solutions Ltd ......................................................................................01442 244444 Cubis Industries ................................................................................................02838 313100 Elmbridge Cables Ltd ..................................................................................01273 391810 Eltek Valere

Concrete/foam injection

01442 219355

..........................................................................................................

Grouting Barcol ........................................................................................................................01268 764642 Concrete Repairs Ltd ................................................................................0208 288 4848 TAM International UK Limited ..............................................................0333 240 9966

Eurocom Ltd ......................................................................................................0207 820 8344 Fone-Alarm Installations Ltd ..................................................................01737 223673 RT Training Solutions (part of ‘Rail Tech Group Railway & Signal Engineering Ltd’) ..................................................01473 242344

Manual tunnelling Tayban Concrete Products Ltd ..........................................................01204 691 313

Mechanical tunnelling

Telephones & Accessories

Barhale ....................................................................................................................01922 726731

Fone-Alarm Installations Ltd ..................................................................01737 223673

DCT Civil Engineering ................................................................................0161 344 8555 Herrenknecht International Ltd ..........................................................0191 548 9191

Ticketing/Validation Systems Bemrose Booth ................................................................................................01482 826343

IDAC Ltd

0844 212 5900

..............................................................................................................

Convert Ltd ..........................................................................................................01732 868131

Miscellaneous & Specialist

iBlocks LTd..........................................................................................................0207 234 9060

Concrete Repairs Ltd ................................................................................0208 288 4848

Magnadata International Ltd ..................................................................01205 312600

DCT Civil Engineering ................................................................................0161 344 8555

Masabi Ltd ..........................................................................................................0207 089 8860

Deepdale Engineering Company Ltd ..............................................01384 480022

Novacroft ..............................................................................................................0845 330 0601

Factair Ltd

Turmin Ltd..............................................................................................................01782 272823

Omega Red Group Ltd ............................................................................0115 877 4444

01473 746400

............................................................................................................

TAM International UK Limited ..............................................................0333 240 9966

Transmission AMG Systems UK Ltd ................................................................................01767 600777

Open-face tunnelling

Zircon Software ................................................................................................01225 764444

Herrenknecht International Ltd ..........................................................0191 548 9191

Steatite Ltd

01527 512400

..........................................................................................................

Pipejacking/Segmented tunnelling Barhale ....................................................................................................................01922 726731

Wireless Technology AMG Systems UK Ltd ................................................................................01767 600777 Anixter Ltd ............................................................................................................01925 848019 Axille Wireless ....................................................................................................01494 777000 Donseed Ltd ......................................................................................................0207 240 3007

DCT Civil Engineering ................................................................................0161 344 8555 F.P. McCann Ltd ..............................................................................................02879 642558 HB Tunnelling Ltd ..........................................................................................0845 388 3325 Herrenknecht International Ltd ..........................................................0191 548 9191

SELEX Elsag ........................................................................................................01268 823510

Shaft sinking

& BRIDGES Tunnelling &TUNNELLING Bridges

DCT Civil Engineering ................................................................................0161 344 8555

Amalgamated Construction Co Ltd ................................................01226 243413

Bridge beams

HB Tunnelling Ltd ..........................................................................................0845 388 3325 Herrenknecht International Ltd ..........................................................0191 548 9191 Perco Engineering Services Ltd ........................................................0115 933 5000

Sangwin ..................................................................................................................01482 329921 Tayban Concrete Products Ltd ..........................................................01204 691 313

Bridge construction & repair

Sheet piling Deepdale Engineering Company Ltd ..............................................01384 480022 HB Tunnelling Ltd ..........................................................................................0845 388 3325

Bluebay Building Products Ltd ............................................................02920 495555 Concrete Repairs Ltd ................................................................................0208 288 4848 DCT Civil Engineering ................................................................................0161 344 8555 J Murphy & Sons Ltd ................................................................................0207 267 4366 TAM International UK Limited ..............................................................0333 240 9966 If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80

RailCONNECT

TUNNELLING & BRIDGES SHEET PILING

Tayban Concrete Products Ltd ..........................................................01204 691 313

Turnkey IT Solutions

69


RailCONNECT

Make the most of the online services we offer, visit us at:

www.railconnect.co.uk

Website Ad.indd 1

15/11/2012 16:48


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Page 71

Alphabetical Supplier Listing

RailCONNECT

71


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Alphabetical Supplier Listing 3D Laser Mapping ........................................................................................0870 442 9400

Antagrade Electrical Ltd ............................................................................01606 833299

3M CPPD ..............................................................................................................01609 780170

Antal International Network ..................................................................0870 428 1745

3M Rail Solutions ............................................................................................01344 858704

Anzio Ltd ................................................................................................................01752 840251

01925 281000

APB Group Ltd..................................................................................................01538 755377

AB Connectors Ltd ........................................................................................01443 743454

Apex Wiring Solutions................................................................................0191 378 7900

AB Hoses & Fittings Ltd ............................................................................01246 208831

Appleyards Consulting ................................................................................01732 471520

ABA Surveying ..................................................................................................01483 797111

Application Solutions (Safety and Security) Ltd

Abbeydale Training Ltd ..............................................................................01226 321250

Aqua Geocomposites ....................................................................................01695 51933

Abbott Risk Consulting Ltd ....................................................................0133 2886045

Aquarius Railroad Technologies Ltd ................................................01765 635021

ABC Medical Services Ltd.....................................................................0845 230 0999

Arbil Ltd

ABET Ltd ..............................................................................................................0207 473 6910

ArcGen Hilta ........................................................................................................01902 790824

Abloy UK ................................................................................................................01902 364500

Archer Signs & Panels Ltd ....................................................................0115 927 3100

ABP Hams Hall Rail Freight Terminal ..............................................01675 461300

Arco ............................................................................................................................01482 222522

ACAS ........................................................................................................................01892 273555

ARM Engineering ............................................................................................02392 228266

Achilles Information Ltd ..............................................................................01235 861118

Arriva Trains Wales

ACO Technologies Plc ......................................................01462 816666 (EXT 263)

Arrow Cleaning & Hygiene Solutions ..............................................01283 221044

Acumen Design Associates Ltd ........................................................0207 107 2912

Arrowvale Electronics ..................................................................................01527 514151

Adaptaflex ..............................................................................................................01675 468222

Asco Extinguishers Ltd ............................................................................0141 427 1144

Adien Ltd ................................................................................................................01302 802200

Ashby & Croft Ltd

Advanced New Technology ....................................................................01825 713058

Ashurst

Advante Strategic Site Services ..........................................................01268 280500

Aslef ..........................................................................................................................0207 324 2400

A Plant Rail

..........................................................................................................

01375 391955

..........................................................................................

0207 638 1111

..................................................................................................................

Asset International ..........................................................................................01633 273081 Associated British Ports ..........................................................................0207 430 1177

01530 510066

Associated Rewinds (Ireland) Ltd........................................+00 353 1 452 0033

01257 478524

Associated Train Crew Union ................................................................01226 716417

................................................................

......................................................................

Airquick (Newark) Ltd ..................................................................................01636 640480

Associated Utility Supplies (AUS) Ltd

Albatros UK ..........................................................................................................01908 305740

Association for European Transport ..............................................0207 348 1970

Alert Safety Technologies..........................................................................01355 272828

Association of Community Rail Partnerships (ACORP) ..........01484 847790

Alexandra Plc ....................................................................................................0845 155 2288

Assured Facilities ......................................................01903 500999/07769 717472

Alfred Bagnall & Son ..............................................01274 714800/01302 853259

ATA Rail Recruitment

All Clothing & Protection Ltd ..................................................................02380 428003

Atlas Copco Compressors Ltd ............................................................01442 261201

Allelys Heavy Haulage

Atmosair Ltd ......................................................................................................0208 605 1370

01527 857621

................................................................................

01484 860575

..........................................

01332 752792

..................................................................................

Allen Design Group ........................................................................................01226 292921

Auckland Construction Ltd......................................................................01462 733755

Alltype Fencing Specialists Ltd ............................................................01268 545192

Augean plc ............................................................................................................01780 444900

Alstom Transport ............................................................................................0207 438 9231

Austin Reynolds Ltd ......................................................................................01932 568888

Alvey & Towers ..................................................................................................01949 861894

Autodrain ..............................................................................................................0113 288 0022

Amalgamated Construction Co Ltd ................................................01226 243413

Autoglym PSV ....................................................................................................01462 687416

01932 765822

Avondale Environment Services Ltd

..................................................................................................

01865 713100

Axille Wireless ....................................................................................................01494 777000

AMG Systems UK Ltd ................................................................................01767 600777

Axis Automatic Entrance Systems Ltd ........................................0844 504 6545

Amtrain (Midlands) Ltd ................................................................................01283 792633

Axis Communications Ltd ........................................................................01462 427910

Ancon Building Products Ltd ..............................................................0114 275 5224

Axminster Carpets Ltd ................................................................................01297 630686

Anders Elite Ltd

Ametek Airtechology Group Amey OW Ltd

72

02920 720516

........................................................................................

Aerco Ltd................................................................................................................01403 260206

Ainscough Crane Hire Ltd

B

01384 424007

..................................................................................................................

AEA Technology Rail ..................................................................................0870 190 1000

Aggregate Industries UK Ltd

A

01273 405435

....................

..................................................................

01634 823207

..............................................

............................................................................................

0207 680 3100

Aztec Chemicals ..............................................................................................01270 655500

Anderton Concrete Products Limited ................................................01606 79436

AzteQ Solutions Ltd ......................................................................................01442 244444

Andrew Muirhead & Son Limited

0141 554 3724

B3 Cable Solutions ......................................................................................0161 741 2359

Angel Trains Ltd ..............................................................................................0207 592 0500

Babcock Rail ......................................................................................................01698 203005

Anixter Ltd ............................................................................................................01925 848019

Badgemaster Ltd ......................................................01623 723112/07976 277067

Ansaldo STS UK Ltd ..................................................................................0207 841 6850

BAE Systems ......................................................................................................01935 443000

Ansys UK Ltd ....................................................................................................0114 281 8888

Bakerail Services Ltd ....................................................................................01480 471349

RailCONNECT

....................................................

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80


RC Listing A-Z p67-76

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Page 73

Alphabetical Supplier Listing Balcombe Pest Control ..............................................................................01444 811916

Calco ........................................................................................................................0208 655 1600

01892 664422

Calders & Grandidge ....................................................................................01205 358866

Balfour Beatty Plc..........................................................................................0207 216 6883

Calibre Search ..................................................................................................0113 274 3039

Ballast Tools (UK) Ltd ..................................................................................01793 697800

Calmet Laboratory Services

Baldwin Boxall Communications

......................................................

0208 977 8455

................................................................

BAM Nuttall Ltd ................................................................................................01606 350350

Camira Fabrics Ltd ........................................................................................01924 490591

Barcol ........................................................................................................................01268 764642

Camlok Lifting Clamps ................................................................................01244 375375

Bardon Contracting ................................................01530 510066/07740 934341

Campaign for Better Transport ..........................................................0207 566 6480

Barhale ....................................................................................................................01922 726731

Campbell Collins Ltd ....................................................................................01438 369466

BATT CABLES Plc..........................................................................................01322 441165

Camwatch Ltd

Bauer Springs Ltd ..........................................................................................01527 594900

Capital Safety......................................................................................................01527 548000

BCM Construction Ltd ..............................................................................0208 640 7887

Captec Ltd ............................................................................................................01489 866066

Bechtel Ltd ..........................................................................................................0208 846 5111

CBS Outdoor Ltd ..........................................................................................0207 482 3000

Beejay Rail Ltd ................................................................................................0141 553 1133

Celtic Recycling Ltd ......................................................................................01633 274700

Be-Ge Seating UK Ltd

0115 989 8750

Cembre ....................................................................................................................01675 470440

Bell Amethyst ......................................................................................................01844 238844

Chemsearch ........................................................................................................01902 510202

Belmont International Ltd

01732 744700

Civils and Lintels (Grafton Merchanting GB) ............................01865 871700

Bemrose Booth ................................................................................................01482 826343

Clements Technical Recruitment Ltd ............................................0870 757 2855

Berry Systems ....................................................................................................01902 491100

Colas Rail

Best Impressions BEW Ltd

............................................................................

........................................................................

0208 740 6443

..........................................................................................

01245 496064

................................................................................................................

0114 281 9999

................................................................................................

0207 593 5350

............................................................................................................

Collis Engineering Ltd ..................................................................................01773 833255 Commend UK Ltd

01279 872020

........................................................................................

Bingham Rail/Bingham Cotech..........................................................0870 774 2341

Commercial Property Maintenance Services (CPMS) ............01505 382333

Birse Rail ........................................................................0121 456 4200/07970 235391

Complete Drain Clearance ......................................................................01785 665909

Blom ..........................................................................................................................01934 745820

Conair (UK) Ltd ..................................................................................................01702 544344

Bluebay Building Products Ltd ............................................................02920 495555 BMT Reliability Consultants

01489 553100

..................................................................

BOC Gases ..................................................................0800 111 333/0208 591 5777 Bonar Floors Ltd ..............................................................................................01773 740615 Border Rail & Plant Ltd ..............................................................................01236 424666 Bosch Rexroth ..................................................................................................01924 244614 Boxwood Ltd ....................................................................................................0203 170 7240 Bradgate Containers ....................................................................................01509 508678 Brecknell Willis Co

01460 64941

............................................................................................

Bridgeway Consulting Ltd ......................................................................0115 919 1111 British Transport Police (Crime Reporting) ....................................................0800 405040/0300 123 2211

Concateno South ..........................................................................................0207 712 8000 Concept Security (UK) Ltd ....................................................................0845 061 4613 Concrete Repairs Ltd ................................................................................0208 288 4848 Construction Marine Ltd ..........................................................................0113 262 4444 Convert Ltd ..........................................................................................................01732 868131 Cooper and Turner Ltd

0114 256 0057

............................................................................

COSALT Union House, Hempshaw Lane, Stockport, Cheshire, SK1 4LG E: T: F: W:

maggie.shaw@cosalt.com 07801 597802 0844 493 2805 www.cosalt.com

Brixwoth Engineering Co Ltd ................................................................01604 880338 Buck & Hickman ..............................................................................................01293 561651 Budenberg Gauge Co. Ltd

0844 372 8900

..................................................................

Costain

0161 910 3444

..................................................................................................................

CPC Project Services ................................................................................0207 539 4750

Building Design Partnership..................................................................0161 828 2200 Burns Carlton plc ..........................................................................................0113 367 2850 Business Systems UK Ltd Byroc Railway Support

0800 458 2988

....................................................................

0118 907 1341

............................................................................

Bywater Training ..............................................................................................01784 480936 C Spencer Ltd

01469 532266

..................................................................................................

C2E Consulting ................................................................................................07789 902012

CPR-RESURFACING Millburn Roads Depot, Main Street, Renton, West Dunbartonshire, G82 4PZ Contact: E: T: F: W:

William Black enquiries@cpr-resurfacing.co.uk 01389 751797 01389 754 294 www.cpr-resurfacing.co.uk

Cabfind ..................................................................................................................0870 170 0777 Craig & Derricott Ltd

01543 375541

..................................................................................

Cable Management Products Ltd – Thomas & Betts Ltd ......................................................................................01675 468200

Crest Medical ..................................................................................................0845 230 2090

Cabline UK ..........................................................................................................0115 922 5229

Cromwell Tools Ltd ......................................................................................0116 288 8000

Cairn Cross Civil Engineering Ltd ....................................................0113 284 2415

Crossrail ....................................................................................................................0207 150 845

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80

RailCONNECT

B C 73


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Page 74

Alphabetical Supplier Listing Crown Oil UK Ltd ..........................................................................................0845 130 9777

Express Medicals Ltd ................................................................................0207 500 6900

CSRE Ltd

F.P. McCann Ltd ..............................................................................................02879 642558

0207 193 7351

............................................................................................................

Cubis Industries ................................................................................................02838 313100

Factair Ltd

Cundall....................................................................................................................0191 213 1515

Faiveley Transport Ltd ................................................................................0151 649 5000

D.R.B Power Transmission Ltd ............................................................01244 280280

Faiveley Transport Ltd

DAC ............................................................................................................................01282 447000

FB Taylor (Cable Contractors) Ltd ....................................................01765 600261

Danny Sullivan & Sons Ltd ....................................................................0208 961 1900

Ferrograph Ltd ................................................................................................0191 280 8800

Danzer Ltd ..........................................................................................................0161 337 3511

Fiberweb GO Synthetics ....................................01621 874200/07974 357770

Dartford Composites ....................................................................................01322 350097

Fi-Glass Developments ..............................................................................01732 863465

Data Display UK Ltd

Firecrest UK Ltd

02392 247500

....................................................................................

DCT Civil Engineering ................................................................................0161 344 8555

FLI Structures

Deepdale Engineering Company Ltd ..............................................01384 480022

Flowfront Ltd

DeltaRail Group Ltd ......................................................................................01332 221000

Fluke (UK) Ltd

Derby Engineering Unit Ltd ....................................................................01332 660364

Fone-Alarm Installations Ltd ..................................................................01737 223673

Derma Shield ......................................................................................................01633 877569

Fowler & Holden Ltd ....................................................................................01472 355316

Detica Ltd ..............................................................................................................01483 816000

FPA Consulting ..................................................................................................01332 604300

Dickinson Dees Solicitors

Frankham Consultancy

0191 279 9245

......................................................................

01452 722200

....................................................................................................

01978 355770

......................................................................................................

0207 942 0700

................................................................................................

0208 309 7777

..........................................................................

Digital Barriers Plc ........................................................................................0207 940 4740

Fuchs Lubricant (UK) Plc ..........................................................................01782 203700

Direct Enquiries Ltd

01344 360101

Furse – Thomas & Betts Ltd ................................................................0115 964 3700

Direct Track Solutions Ltd ........................................................................01246 810198

Futurelink ..............................................................................................................0845 620 9255

DMS Technologies/Rectifier Technologies (UK) T/A Duvine ..............................................................01794 525400

G F Gordon (Plant Hire) Ltd

......................................................................................

0207 240 3007

....................................................................................................

Drallim Industries Ltd ....................................................................................01424 205140 Drilling and Sawing Association ........................................................0844 879 3452 Dron & Wright ..................................................................................................0207 891 2345 E Dyer Engineering Ltd ............................................................................0208 681 0588 EAO Ltd ..................................................................................................................01444 236000 East Midlands Trains ....................................................................................01332 867026 EDM Ltd ................................................................................................................0161 203 3150 Edmiston Brown & Co ltd ......................................................................0141 554 2891 EFG Office Furniture Ltd ..........................................................................0845 608 4100 Eldapoint Ltd

0151 548 9838

..................................................................................................

Electric Traction Ltd ......................................................................................01467 624366 Elmbridge Cables Ltd ..................................................................................01273 391810 Eltek Valere

01442 219355

..........................................................................................................

Emergi-Lite – Thomas & Betts Ltd..................................................0113 281 0600 Emerson Network Power ........................................................................0114 247 8369 Enersys Ltd ........................................................................................................0161 794 4611 Era Technology Ltd

01372 367007/01372 367030

..............................................

Esmerk Ltd ..........................................................................................................0118 956 5820 Eurocom Ltd ......................................................................................................0207 820 8344 European Metal Recycling Ltd, TMA

01793 863202/07970 082804

............

Evolution Recruitment ................................................................................0208 673 2211 Exel Composites ..............................................................................................01928 701515

74

01623 861331

..............................................................................................

Flexicon Ltd ..........................................................................................................01675 466900

Dorman Traffic Products Ltd ..................................................................01704 518000

H

01827 308430

................................................................................

David Stanley Transport ............................................................................01530 510550

Donseed Ltd

C

01473 746400

............................................................................................................

Exide Technologies ......................................................................................0845 606 4111 Express Electrical & Engineering Supplies Ltd ......................0141 941 3689 Express Electrical & Engineering Supplies Ltd RailCONNECT

01245 471917

..................................................................

G4S Cash services Ltd ............................................................................0191 265 3366 Gable (UK) Ltd

02392 466416

..................................................................................................

Garic ..........................................................................................................................01206 233720 Garrandale Ltd

01332 291100

................................................................................................

GD Rectifiers Ltd

01444 243452

............................................................................................

Gedore......................................................................................................................01756 798625 General Information Systems Ltd ......................................................01223 873333 Glasgow Freight Park ................................................................................0141 810 8200 Glentworth Rail Ltd ........................................................................................01628 639823 GMT Manufacturing Ltd ..........................................................................0151 630 1545 GMT Rubber-Metal-Technic Ltd

01943 870670

........................................................

GVA Grimley Ltd ............................................................................................0844 902 0304 Habia Cable

01454 412522

........................................................................................................

Hambleton Risk Management Ltd ....................................................01904 728995 Hardy Aggregates ..........................................................................................01749 880735 Harmill Systems Ltd ......................................................................................01525 851133 Harp Visual Communications Ltd ......................................................01329 844005 Harting Ltd ............................................................................................................01604 827500 Hawker Siddeley Switchgear ................................................................01495 223001 Hawkgrove Technologies Limited ......................................................01373 837900 Hayley Group Plc

0870 850 3526

........................................................................................

HB Tunnelling Ltd ..........................................................................................0845 388 3325 Henkel Ltd - Loctite ......................................................................................01442 278000 Herrenknecht International Ltd ..........................................................0191 548 9191 Hitachi Europe Ltd ........................................................................................0207 970 2700 Hollywell Building Services ......................................................................01727 810555 Homegrown Timber (Rail) Ltd ..............................................................01293 821321

0141 941 3689/07884 312207

................................

Hoppecke Industrial Batteries Limited

01782 667305

........................................

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80


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Alphabetical Supplier Listing Houghton International..............................................................................0191 234 3000

Lundy Projects Ltd

Huber & Suhner (UK) Ltd ..........................................................................01869 364100

Magnadata International Ltd ..................................................................01205 312600

Hy-Ram Engineering Ltd ..........................................................................01623 422982

Mainframe Communications Ltd ........................................................01702 443800

Hy-Ten Ltd

0800 0371507

Mainline Resourcing Ltd ..........................................................................0845 083 0245

iBlocks LTd..........................................................................................................0207 234 9060

Mallatite....................................................................................................................01246 593280

ICEE ............................................................................................................................02392 230604

Mansell Construction Services

IDAC Ltd Ilecsys

..........................................................................................................

0844 212 5900

..............................................................................................................

01442 828387

......................................................................................................................

0161 476 2996

......................................................................................

0207 490 1220

........................................................

Market Force Business Media ............................................................0207 760 8699 Martek ......................................................................................................................01954 267726

ILME UK Ltd ......................................................................................................0151 336 9321

Masabi Ltd

IMS (Impact Marketing Solutions Ltd) ............................................01923 277828

Mass Contracts Ltd ......................................................................................07956 246843

Infotec Ltd

01530 560600

............................................................................................................

0207 089 8860

........................................................................................................

Maxim Power Tools Ltd

0141 552 5591

..........................................................................

Inntel ........................................................................................................................0844 847 5533

McGinley Support Services Limited

Intec (UK) Ltd ......................................................................................................01524 865555

Measurement Devices Ltd (MDL) ......................................................01904 791139

0845 543 5953

............................................

Intelenet UK Ltd ..............................................................................................0207 872 5541 Interfleet Technology Ltd ..........................................................................01332 223000 Intertrain

01302 815530

................................................................................................................

Invest In Cumbria ............................................................................................01768 895350 ITT Interconnect Solutions - Cannon & Veam ........................01256 311200 J B Corrie & Co. Ltd ....................................................................................01730 237100 J Murphy & Sons Ltd ................................................................................0207 267 4366 Jacobs

MECHAN LTD Sir John Brown Building, Davy Industrial Park, Prince of Wales Road, Sheffield, Yorkshire, S9 4EX Contact: E: T: W:

Lee Pitts info@mechan.co.uk 0114 257 0563 www.mechan.co.uk

0141 243 8000

..................................................................................................................

Jermyn Street Design ................................................................................0208 563 5002 Jewers Doors Ltd ............................................................................................01767 317090

Melford Electronics Ltd ..............................................................................01494 638069 Merson Signs Ltd ............................................................................................01355 243021

John Sisk Rail Ltd t/a Sisk Rail ..........................................................0117 916 3800

Met Systems Ltd ............................................................................................0203 246 1000

Jones Lang LaSalle Ltd ............................................................................0207 399 5864

Metropex Group Ltd

Keltbray Aspire Rail Ltd ............................................................................0207 643 1000

MGS Demco........................................................................................................02476 602323

Keltbray Ltd ........................................................................................................0207 643 1000

Mike Worby Survey Consultancy

Keyline Nationals ..............................................................................................0141 4203333

Momentum Services Ltd ........................................................................0207 843 5619

Keytech Systems

0115 900 5600

........................................................................................

Morgan Hunt

01435 867755

....................................................................................

01707 333677

......................................................

0207 419 8968

....................................................................................................

Keytech Systems Ltd ..................................................................................01772 706330

Morgan Sindall Plc

Kier Construction Ltd ................................................................................0207 922 6905

Morganite Electrical Carbon Ltd ........................................................01792 763000

Kobelco Cranes Europe Ltd ............................01342 301122/07887 856191

Nelson Stud Welding Uk ..........................................................................01296 435092

KONE Plc ..............................................................................................................01535 662841

Nexus Alpha Limited ..........................................0207 622 6816/07971 025445

Konica Minolta ..................................................................................................01268 644416

Norgren Ltd ..........................................................................................................01543 265000

Kraus Elektrotechnik ....................................................................................01749 840889 Kroy (Europe) Ltd ..........................................................................................01189 865 200 L&W Contractors

01403 784286/07715 813240

....................................................

Lanes Group PLC Rail Division ..........................................................0113 385 8400 Lee Brothers ......................................................................................................0870 850 7773 Lend Lease ........................................................................................................0208 271 8000 Leyland and Birmingham Rubber Ltd ..........................................0161 655 0300 LIGHTbridge Support Services Ltd Lindapter International

01788 534500

........................................................................................

NOTEMACHINE UK LTD Elvicta Business Park, Crickhowell, Powys, NP8 1DF Contact: John Calvert or Zoe Thomas E: jcalvert@notemachine.com/ zthomas@notemachine.com T: 01873 811634 or free phone 0800 068 9368 F: 01873 811 552 W: www.notemachine.com

02920 706111

................................................

01274 521444

Novacroft ..............................................................................................................0845 330 0601

Lloyds Somers ..................................................................................................01792 656951

NSG U.K. Ltd......................................................................................................01244 833100

LML Products Ltd ..........................................................................................01249 814271

NuAspect Ltd ....................................................................................................0207 101 0800

..............................................................................

0845 270 7861

Nuire ..........................................................................................................................02920 858200

Lochrin Steel Palisade Fencing............................................................01236 457333

OCÉ (UK) Ltd ......................................................................................................01277 846120

Lokring Central (UK) ......................................................................................01928 564640

Oil Analysis Services ....................................................................................01474 854450

LRQA - Lloyd’s Register Quality Assurance Ltd ..................0800 783 2179

Omega Red Group Ltd ............................................................................0115 877 4444

Lucchini UK ........................................................................................................0161 886 0300

Optimedia ............................................................................................................0207 961 1000

Local Transport Today

..............................................................................

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80

RailCONNECT

H O 75


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Don’t miss out on the opportunity to showcase your company in the next issue of RailCONNECT

Forthcoming issues

March 2013 June 2013 September 2013 December 2013

The information powerhouse Group Information Services, 2 Highcliffe Court, Greenfold Lane, Wetherby, West Yorkshire LS22 6RG Tel: (01937) 580400 Fax: (01937) 580488 E-mail: david.wightman@theconnectseries.co.uk Internet: www.gisltd.co.uk


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Alphabetical Supplier Listing Optyma Security Systems Ltd ............................................................0208 304 8635

Schroff UK Ltd ..................................................................................................01442 240471

Oxford Hydrotechnics Ltd ........................................................................01869 346001

Scientifics Ltd....................................................................................................0845 603 2112

Parex ..........................................................................................................................01827 711755

ScreenSafe UK Ltd ......................................................................................0845 050 5590

01675 463670

Screwfast Ltd......................................................................................................01727 827375

Passengerfocus ..............................................................................................0300 123 2140

Select Cables Ltd ............................................................................................02392 652552

Partex Marking Systems (UK) Ltd

Peak Oil

....................................................

01246 450242

..................................................................................................................

Selectequip Ltd

01543 416641

..............................................................................................

PEI Genesis UK Ltd ....................................................................................0844 871 6060

SELEX Elsag ........................................................................................................01268 823510

Peli Products (UK) Ltd ................................................................................01457 869999

Semmco Ltd

Perco Engineering Services Ltd

01483 757200

......................................................................................................

0115 933 5000

Semperit ..................................................................................................................01327 313140

......................................................

Personal Group of Companies ............................................................01908 605000

Senator Security Services Ltd ............................................................0208 297 4488

Petards ..................................................................................................................0845 002 0123

SGS CORREL Rail Ltd ..............................................................................0121 326 3672

Pitchmastic ASL Contracts (Visul Systems) ............................0191 402 1912

Signalling Solutions Ltd ............................................................................0208 953 9922

Plascoat Systems Ltd ..................................................................................01252 733777

Sitec............................................................................................................................01252 341999

PMA UK Ltd - Thomas & Betts Ltd ................................................01264 333527

SkyBlue Rail Recruitment........................................................................0121 654 6985

Polydeck Ltd

Smith Bros & Webb Ltd ............................................................................01789 400096

01934 863678

......................................................................................................

PortecRail ............................................................................................................0114 256 2225

Solo Fabrications Ltd

PPG Protective & Marine Coatings ..................................................01773 814520

SP Services ..........................................................................................................01952 288999

PPIY Chartered Architects Ltd

01904 623034

............................................................

Premier Medical Group ............................................................................0844 561 1681 Premier Pits

01775 821222

........................................................................................................

Prestige Couriers............................................................................................0207 384 2300 Primat Recruitment ......................................................................................0161 975 4332 Probst Handling & Laying Systems ................01939 235325/07979 906261 Ptarmigan Transport Solutions

01738 493962

..........................................................

PTM Design..........................................................................................................01858 463777 Quattro Group ..................................................................................................0845 900 2999 Radius Systems Ltd ......................................................................................01773 582312 Rail Images ..........................................................................................................01702 525059

0121 327 3378

................................................................................

Speedy Hire Ltd................................................................................................01942 720000 Speedy Rail

01942 277000/07843 645243

..................................................................

St. Leonards Railway Engineering Ltd ..........................................01233 617001 Stamps Direct ....................................................................................................01603 624407 Stanton Bonna Concrete Ltd........................0115 944 1448/07817 647433 Steatite Ltd Steelway

01527 512400

..........................................................................................................

01902 834911

................................................................................................................

Steer Davies Gleave ....................................................................................0207 910 5000 STM Security UK Ltd

0208 518 9682

................................................................................

Stokes Associates Ltd ................................................................................07846 561370 Story Rail Ltd ......................................................................................................01228 640880

RAIL RESOURCES INC

Strainstall UK Ltd ............................................................................................01983 203600

82 Vista Lane, Barrington, IL 60010 U.S

Strand 7 UK Ltd ..............................................................................................01480 211011

Contact: Michael A. Teruggi E: mike.teruggi@gmail.com T: +001 847 347 2695

Stromag Ltd ........................................................................................................01933 350407 STS Rail Ltd (formerly STS Signals) ................................................01384 567755 Stuart Slatter Training ..................................................................................01565 750557

Railcare Ltd

01908 574400

........................................................................................................

Replin Fabrics Ltd ..........................................................................................01721 724311 Rex Bousfield Ltd ....................................................01883 717033/07787 558878 Richo UK ltd. ....................................................................................................0207 253 4545 Riker Ltd..................................................................................................................01249 814271 Risktec Solutions Ltd

01925 611200

..................................................................................

Rittal Ltd ..................................................................................................................01709 704000

Suretrack Rail Services Limited

0208 519 9142

........................................................

SW GLOBAL RESOURCING LTD 270 Petershill Road, Glasgow, Lanarkshire, G21 4AY Contact: E: T: W:

Maciej Siembiga admin@sw-gr.com 0141 557 6133 www.sw-gr.com

Robinson Kenning & Gallagher ..........................................................0208 684 8125 RS Clare + Co Ltd ........................................................................................0151 702 5262

SW-GR Ltd

0141 557 6133

........................................................................................................

System Store Solutions Ltd ....................................................................01622 859522

RT Training Solutions (part of ‘Rail Tech Group Railway & Signal Engineering Ltd’) ..............01473 242344

T P Bennett ........................................................................................................0207 208 2000

Russell Railfreight Terminal - Barking ........................................0208 517 6490

TAC (UK) Ltd ................................................................01628 741050/01952 209230

Sabre Rail Services Ltd ..............................................................................01325 300505

TAM International UK Limited ..............................................................0333 240 9966

Safeguard Pest Control ..............................................................................01959 565777

Tata Steel................................................................................................................01724 403398

Sangwin ..................................................................................................................01482 329921

Tayban Concrete Products Ltd ..........................................................01204 691 313

Sasse Ltd ..............................................................................................................01332 362425

Taylor Maxwell..........................................................07774 900170/0131 448 2020

Schneider Electric ..................................................0870 608 8608/01952 209164

Taylor Technology Systems ..................................................................0208 331 5888

If your entry is incorrect or you would like to subscribe please complete and return the amendment form on page 79/80

RailCONNECT

O T 77


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Alphabetical Supplier Listing Techno Rail

01938 555511

..........................................................................................................

United Eco Services

0845 450 2024

..................................................................................

Technology Resourcing ..............................................................................01483 302211

United Hygiene Services

........................................................................

Telent Technology Services Ltd ..................01926 693000/0800 783 7761

Universal Boltforgers Ltd

......................................................................

Telford International Railfreight Park ................................................01952 608410

Universal Sealants (UK) Ltd

0845 450 2024 0121 522 5950 0191 416 1530

................................................................

01592 655725

Universal Services Ltd ................................................................................01594 560555

Termate ..................................................................................................................0115 978 4652

Urban Initiatives ..............................................................................................0207 380 4545

Ten 47 Ltd

............................................................................................................

TES 2000 Ltd

01206 799111

....................................................................................................

Variable Message Signs Ltd

0191 423 7070

................................................................

0115 935 4354

VI Distribution Ltd ............................................................................................01270 750520

The Clancy Group ..........................................................................................01895 823711

Visul Systems ..........................................................0191 416 1530/0191 402 1960

The Institution of Engineering and Technology ....................................................................01438 767224/01438 765654

Voith Turbo Ltd

TEW Engineering Ltd

................................................................................

The Institution of Railway Operators

01444 248931

..............................................

The Russell Group ........................................................................................0141 810 8200 The Trevor Patrick Partnership ....................0207 940 6500/07989 587161 Thetford International

01842 890500

..................................................................................

Thomson Ecology ..........................................................................................01483 466000 Thorntask Ltd....................................................................................................0208 801 1203 Tiflex Ltd

01579 320808

................................................................................................................

Timbmet Ltd ........................................................................................................01865 862223 TNE Ltd

01388 451111

..................................................................................................................

TNT UK Ltd ..........................................................................................................01827 303030 01902 499400

TopDeck Parking

............................................................................................

TopDeck Parking

............................................................................................

01902 499442

Torrent Trackside Limited ..........................................................................01543 421900 Townscape Products Limited ..............................................................01623 513 355 TRAC

01698 831111

........................................................................................................................

Trackline Training Limited ........................................................................0161 872 2400 Trackwork Ltd ....................................................................................................01302 888666

0208 436 1051

..............................................................................................

Volo TV & Media Limited

0207 193 0997

........................................................................

Voucher Systems Ltd ................................................................................0845 601 6020 WA Products ......................................................................................................01621 786654 Wabtec ....................................................................................................................01302 340700 Wago Ltd

01788 568008

..............................................................................................................

Walker Construction ......................................................................................01303 851111 Waterflow

01753 810999

..............................................................................................................

Watermark Ltd

0208 606 2000

................................................................................................

Watmores Solicitors ....................................................................................0207 430 1512 Weidmuller Ltd

01732 877000

................................................................................................

Weighwell Engineering Ltd

0114 269 9955

..................................................................

WELDING ALLOYS LTD The Way, Fowlmere, Nr. Royston, Hertfordshire, SG8 7QS Contact: E: T: W:

Iain Pickles iain.pickles@welding-alloys.com 01763 207568 www.welding-alloys.com

Traction & Rolling Stock Advertiser ..................................................01379 651683 Train Chartering Company Ltd, The ................................................01249 890176 Trane UK Ltd

0845 716 5162

....................................................................................................

Westcode (UK) Ltd ........................................................................................01249 822283

Transec (UK) Ltd ..............................................................................................01306 743355

Westermo Data Communications ................01489 580585/07767880215

Translec Ltd ..........................................................................................................01457 878888

Wetton Cleaning Services Ltd

Travelers Insurance Company Ltd ....................................................01737 787787

Witherby’s ............................................................................................................0207 253 5413

TravelMaster ........................................................................................................01795 660066

Wolseley UK

........................................................................................................

01926 705000

......................................................................................................

Wood & Wood Signs ....................................................................................01392 444501

Trox (UK) Ltd........................................................................................................01842 754545

WORLifts - Rail ................................................................................................0121 460 1113

TT UK Ltd ..............................................................................................................01234 342566

WYG ........................................................................................................................0113 278 7111

Tuffa UK Ltd ........................................................................................................01889 567700

YJL Infrastructure ..........................................................................................0207 522 3220

Turmin Ltd..............................................................................................................01782 272823

York EMC Services Ltd ..............................................................................01904 434440

Turner & Townsend ......................................................................................0207 544 4000

Zarges (UK) Ltd ................................................................................................01908 641118

Tüv Süd ..................................................................................................................01489 558100

ZF Great Britain ..............................................................................................0844 257 0555

UNIC Cranes ......................................................................................................01844 202071

Zircon Software ................................................................................................01225 764444

Unipart Rail

........................................................

01302 731400

..........................................................................................................

Zoeftig Ltd

01288 354512

..........................................................................................................

Recycling: This directory is printed on FSC certified paper, using vegetable based inks, and is 100% recyclable. If you do not need this copy of the directory please pass it on to someone who does or return it for possible re-use. When you have finished with this directory, please recycle it. Please note: The contents of the database contains decoy names and addresses to detect unlawful duplication. Should evidence be brought to the publishers attention that a breach of copyright has been committed, an invoice will be raised for an amount not exceeding £1000 per thousand, for each and every unauthorised use. Contents may not be reprinted or otherwise produced without written permission. No responsibility can be assumed for unsolicited materials. The right is reserved to edit submissions before application. Although every care will be taken, no responsibility is accepted for loss of manuscripts, photographs or artwork. Opinions expressed are not necessarily those of GIS Ltd, and no responsibility is accepted for such content, advertising or product information which may appear. Every effort is made to ensure the accuracy of the information contained within this publication, however no responsibility can be taken for misrepresentation of information supplied or presented.

78

0207 237 2007

..........................................................

01579 320808

Treadmaster Transport Flooring

Z

West Coast Training ....................................................................................0208 834 9151

01506 440111

Transcal Ltd

T

Welfare Cabins UK ........................................................................................01206 233720

RailCONNECT

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RC Listing A-Z p67-76

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Amendment / Inclusion Form In order to ensure that your Entry is up to date, please check your company details in this edition are correct.

❑ Add entry

❑ Up-Date entry

❑ Delete entry

If your entry is new or incorrect please e-mail the details outlined below to: andrew.tepielow@theconnectseries.co.uk. Or, remove this page, complete the information below and post to: Andrew Tepielow, Group Information Services Ltd, 2 Highcliffe Court, Greenfold Lane, Wetherby LS22 6RG

Company Name: ........................................................................................................................................................................................................................................ Company Address: ................................................................................................................................................................................................................................ Contact Name to be listed: .................................................................................................................................................................................................... Email: .......................................................................................................................................................................................................................................................................... Telephone: .............................................................................................................................................. Fax number:................................................................ Website: ..................................................................................................................................................................................................................................................................

Please select your relevant services CIVILS, PLANT & EQUIPMENT ❑ A00 ❑ A01 ❑ A02 ❑ A03 ❑ A04 ❑ A05 ❑ A06 ❑ A07 ❑ A08 ❑ A09 ❑ A10 ❑ A11 ❑ A12 ❑ A13 ❑ A14 ❑ A15 ❑ A16 ❑ A17 ❑ A18 ❑ A19 ❑ A20 ❑ A21 ❑ A22 ❑ A23 ❑ A24 ❑ A25 ❑ A26 ❑ A27 ❑ A28

General Civils, Plant & Equipment Architects & Surveyancy Brickwork / Concrete Bridges & Tunnels Buildings Refurbishment & Property Services Cable Chemicals & Lubricants Civil Engineering; Earthworks / General / Contractors Clothing & Boots Demolition Drainage & Culverts Drilling Equipment Maintenance / Repair / Calibration Land Clearance / Reclamation / Landscaping Lifting & Jacking Marine & River Mechanical Engineering Minor Civil Plant Projected Developments Structural & Construction Surveying Test Equipment Tools Utility supplies Welding Miscellaneous & Specialist Miscellaneous & Specialist Resurfacing Welding Railway / Tram & Light Rail

CONSULTING, RECRUITMENT & PROFESSIONAL ❑ B00 ❑ B01 ❑ B02 ❑ B03 ❑ B04 ❑ B05 ❑ B06 ❑ B07 ❑ B08

General Consulting, Recruitment & Professional Accounting & Financial Accreditation & Compliance Advertising, Design & Marketing Architectural & Surveyancy Assessment Business Management Condition Monitoring Economists

❑ B09 ❑ B10 ❑ B11 ❑ B12 ❑ B13 ❑ B14 ❑ B15 ❑ B16 ❑ B17 ❑ B18 ❑ B19 ❑ B20 ❑ B21 ❑ B22 ❑ B23 ❑ B24 ❑ B25 ❑ B26 ❑ B27 ❑ B28 ❑ B29 ❑ B30 ❑ B31 ❑ B32 ❑ B33 ❑ B34 ❑ B35

Select up to five categories

Education, Training & Assesment Employment Services Engineering Environmental Geotechnical Industry Reporting Insurance Labour Supply Legal Services Medical, Drug & Alcohol Screening Occupational Health Operation / Planning Photography & Film production Planning & research Print & Publishing Procurement Project Management Quantity Surveying Recruitment Services / Consultancy Risk Management & Assessment Solutions & Turnkey Providers Test & Development Verification & Validation Miscellaneous & Specialist Industry Bodies Presentation & Communication Skills Property Services & Advisory

INFRASTRUCTURE & ELECTRICAL ❑ C00 General Infrastructure & Electrical ❑ C01 Brake Systems ❑ C02 Buildings & Property Construction / Refurbishment / Materials ❑ C03 Cable Products / Management ❑ C04 Car Parking ❑ C05 Catenary & Overhead ❑ C06 Catering ❑ C07 Cleaning ❑ C08 Components ❑ C09 Control Systems

continued p80 RailCONNECT

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❑ C10 Corrosion Protection ❑ C11 Design ❑ C12 Door Systems ❑ C13 ❑ C14 ❑ C15 ❑ C16 ❑ C17 ❑ C18 ❑ C19 ❑ C20 ❑ C21 ❑ C22 ❑ C23 ❑ C24 ❑ C25 ❑ C26 ❑ C27 ❑ C28 ❑ C29 ❑ C30 ❑ C31 ❑ C32 ❑ C33 ❑ C34

Electrical Engineering Electrification / Power Supply Electromagnetic Fares & Collection Freight Terminals & Services Graffiti Removal Infrastructure Installation & Maintenance Lighting Office Equipment & Services Permanent Way Pest Control Platforms Power Supply Switchgear Switches & Crossings Test Facilities Track Components & Installation Track Products & Maintenance Weighing & Lifting Workshop Equipment Miscellaneous & Specialist ATM Services / Cash Machines

ROLLING STOCK ❑ D00 ❑ D01 ❑ D02 ❑ D03 ❑ D04 ❑ D05 ❑ D06 ❑ D07 ❑ D08 ❑ D09 ❑ D10 ❑ D11 ❑ D12 ❑ D13 ❑ D14 ❑ D15 ❑ D16 ❑ D17 ❑ D18 ❑ D19 ❑ D20 ❑ D21 ❑ D22 ❑ D23 ❑ D24

General Rolling Stock Carriage Washing Chartering Cleaning & Disposal Component Supply Decals & Transfers De-Icing Equipment & Protection Heavy Haulage Leasing Companies Lighting & Cabling Maintenance & Repair Manufacturing Refurbishment Replacement Buses Sanding Textiles & Carpeting Train Protection Train / Carriage, Supply / Design / Manufacture Upholstery Vehicle Hire / Maintenance Weighing Systems Miscellaneous & Specialist Batteries Disc Springs

❑ E09 ❑ E10 ❑ E11 ❑ E12 ❑ E13 ❑ E14 ❑ E15

Lighting Medical Services Personal Protective Equipment Quality & Safety Consultants Safety & Security Equipment Security Personnel Miscellaneous & Specialist

SIGNAL, TELE-COMMUNICATION & IT ❑ F00 ❑ F01 ❑ F02 ❑ F03 ❑ F04 ❑ F05 ❑ F06 ❑ F07 ❑ F08 ❑ F09 ❑ F10 ❑ F11 ❑ F12 ❑ F13 ❑ F14 ❑ F15 ❑ F16 ❑ F17 ❑ F18 ❑ F19 ❑ F20 ❑ F21

General Signal, Tele-Communication & IT Cable Supply / Jointing / Installation Customer Information Data Management Datacoms Internet Services In-Train Entertainment IT Consultancy / Equipment / Maintenance IT Systems / Software / Hardware Journey Planning Radio Communications Signal Post Telephone Supply / Installation Signalling Installation / Equipment / Testing Switching Systems & Equipment Telecoms Cabling / Engineering Telephones & Accessories Ticketing / Validation Systems Transmission Turnkey IT Solutions Wireless Technology Miscellaneous & Specialist Mass Transit Ticketing

TUNNELLING & BRIDGES ❑ G00 ❑ G01 ❑ G02 ❑ G03 ❑ G04 ❑ G05 ❑ G06 ❑ G07 ❑ G08 ❑ G09 ❑ G10 ❑ G11 ❑ G12

General Tunnelling & Bridges Bridge Beams Bridge Construction & Repair Concrete / Foam Injection Grouting Manual Tunnelling Mechanical Tunnelling Open-face Tunnelling Pipejacking / Segmented Tunnelling Sheet Piling Shaft Sinking Underwater Cutting Miscellaneous & Specialist

SAFETY & SECURITY General Safety & Security Alarms Batteries & Power Supplies CCTV Clothing Fencing Fire Detection / Protection / Prevention First Aid & Medical Equipment Health & Safety

❑ E00 ❑ E01 ❑ E02 ❑ E03 ❑ E04 ❑ E05 ❑ E06 ❑ E07 ❑ E08

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RAIL

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Aerospace

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Automotive

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Marine

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Medical

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Paper

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Offshore

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Mining

high performance lubricants & greases for the RAIL INDUSTRY FUCHS product technology exceeds traditional industry specifications and carries multiple approvals and recommendations from major OEM’s.

Influencing your energy strategies with integrated solutions

FUCHS can provide a full range of lubricants and greases for all rail industry demands: Fleet Maintenance • Engines • Gears/Transmissions • Hydraulic Systems • Axle Box Bearings

UK Power Networks Services is a leading provider of electrical infrastructure with significant experience of working on high profile transport projects such as High Speed 1, High Speed 2 and Crossrail.

Track Maintenance • Wheel Flanges • Points and Slidechairs • Curved Rail • Friction Modifiers

UK Power Networks Services: • Consistently delivers results on the most challenging projects • Can undertake the total requirements of any strategic infrastructure project • Has access to a wealth of international experience in providing finance solutions

Infrastructure • Tunnel Boring Machines • Rail Tamping Machines • On-Track Machinery Vehicle Construction • Initial Fill • Machining • Corrosion Prevention

FUCHS employs dedicated field personnel to service the requirements of the rail industry. Product recommendations and technical support initiatives, such as trial monitoring and maintenance, are just part of the support offered by the FUCHS Rail Team.

Contact us by visiting: www.ukpowernetworksservices.co.uk

www.fuchslubricants.com Consulting

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Technologies

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Engineering

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Construction

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Operation & Maintenance

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FUCHS LUBRICANTS (UK) PLC New Century Street, Hanley, Stoke-on-Trent, ST1 5HU Phone: +44 (0)1782 203 700 Email: contact-uk@fuchs-oil.com

Finance

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Formwork & Shoring

MEWPs

Mastclimbers

Roofing & Shelters

Scaffolding & Staircases

Site & Safety

Suspended Access

Training

RailCONNECT

Access Towers Edge Protection

RailCONNECT FOR SENIOR RAIL MANAGEMENT & PROCUREMENT WWW.RAILCONNECT.CO.UK

ISSUE 4 DECEMBER 2012 £12.50

ISSUE 4 DECEMBER 2012

New Street renewed: Birmingham’s gift to the glorious future of rail

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Access and roofing at Earls Court Station

At Harsco Infrastructure (formerly SGB, Hünnebeck, Patent & ESCO) we develop work plans based on your specific requirements, rather than our catalogue. Our solutions utilise the most appropriate product and labour combination, from heavy duty scaffolding or aluminium towers to mastclimbers™ or suspended cradles. With an extensive range of highly productive formwork solutions for walls, slabs, climbing, tunnelling and bridges, we also specialise in edge protection, perimeter climbing screens, temporary roofing and shelters - all from one partner.

CONNECTING THE RAIL INDUSTRY

The global leader in access, formwork and shoring solutions.

The wild west franchise fiasco Make no mistake HS2 is ‘blazing ahead’ Going Dutch with Abellio written by

Christian Wolmar

With over 300 years of global temporary works and industrial maintenance experience combined, our safe and innovative solutions ensure clients deliver their projects as successfully and economically as possible - no matter how large or complex the requirement.

Insight onsite.™ with

Contact us: T 0844 335 8860 E info@harsco-i.co.uk www.harsco-i.co.uk

Follow us:

Facebook/HarscoInf

Linkedin/harsco-infrastructure

Twitter/HarscoInf

DAVID SINDALL ATOC

Procurement law matters

Biodiversity and the railways

written by

written by

DAVID REWCASTLE Dickinson Dees

RICHARD ARNOLD

Thomson Ecology

INDUSTRY NEWS • LAW • ENVIRONMENT • RECRUITMENT • TRAINING • FINANCE • SECURITY • DIRECTORY RC_Cover_Ed3.indd 1

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RailCONNECT Edition 4  

Magazine, Website and Directory for the Rail Industry Supply Chain.

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