The Bulletin REPRESENTING ASSISTIVE TECHNOLOGIES IN HEALTHCARE
ISSUE 51 - FEBRUARY 2018
Leading Healthcare & Assistive Technology READ MORE INSIDE… BHTA NEWS… EVENT NEWS… MEMBER NEWS
020 7702 2141 DG DIARY
After much media speculation that there would be a new Minister for the Department of Health at the last Cabinet reshuffle, Jeremy Hunt emerged with a new title of Secretary of State for Health & Social Care. As an Association that has long championed the need for change within health and social care, we welcome this latest development and will continue to promote the key role our members play in providing best value, innovation, quality and support.
innovation and value for money but their wider approach to exemplary standards of customer care through the training and expertise of their staff. We need to ensure that our sector becomes recognised for its commitment to skills, training and continuing education.
Personal Health Budgets have been established and deemed successful across a range of areas and will continue to roll out further. Beginning with wheelchair provision, there will be few areas of BHTA member activity not impacted in some way in the coming years. Personal Wheelchair Budget (PWB) pilots have shown that there are lessons to be learned by NHSE and suppliers.
This is exactly why the BHTA created and continues to champion the Healthcare and Assistive Technology Society (HATS) to raise the profile of those without professional qualification who deal directly with those who need our services. With nearly 800 individual members, the BHTA Board and Council recently reaffirmed their commitment to supporting HATS as it works to achieve Accredited Register status with the Professional Standards Authority.
Through our development of a PWB working group, our engagement with NHSE at Director level and our participation and presentations at NHSE workshops, stakeholder meetings and representation on the National Wheelchair Alliance, the BHTA is making sure that our members are rightly seen as key to future success. Personal Health Budgets will shine a spotlight on the need for companies to demonstrate not only their commitment to
Tracey White, Director General
Contents Westminster Watch...................................................................... 3 BHTA News.................................................................................. 8 Member News............................................................................ 10 Event News................................................................................ 16 Section Chairs............................................................................ 18 New Members............................................................................ 19
Find us on Twitter @wwwbhta British Healthcare Trades Association, Suite 4.6, The Loom, 14 Gowers Walk, London E1 8PY 020 7702 2141 email@example.com
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Westminster Watch by Lord Rennard
BREXIT: Deal or no deal? As the ‘easy part’ of the Brexit negotiations was judged before Christmas to have progressed sufficiently, the difficulties with the ‘difficult part’ are still becoming more apparent. During the referendum campaign, perceived problems with the UK’s membership of the EU were effectively portrayed by the successful ‘Leave’ campaigners. But the problems with making necessary alternative arrangements only began to be seriously considered after the vote to Leave.
negotiation is something that the EU will in turn seek to avoid as something less desirable than its existing ‘all encompassing’ agreements with established means to resolve disputes. It is however the closest model to the one laid out by Theresa May in her Florence speech last autumn. Her form of words moved the negotiations forward whilst rejecting Norwegianstyle EEA membership as too restrictive and also accepting that a Canada-plus free-trade model did not offer enough access for Britain’s economy.
The Government’s initial opposition to “Preserving the integrity considering transitional arrangements, or The Government may hope for example delaying many of the consequences of of the single market that our manufacturing sector could, in our departure, did not survive 2017. The theory, continue to abide by the rules excludes participation debate about alternative arrangements and regulations required to access the now involves consideration of how other based on a sector-bysingle market unimpeded even if the U.K. countries, such as Switzerland, Norway, agricultural sector decided to rip up its ” sector approach Turkey and Canada have negotiated regulations agreed with Brussels. The different relationships with the EU. They problem with agreeing this sort of model provide several potential models for the is that the European Council’s negotiating UK to consider or adapt. The Government’s initial opposition guidelines explicitly rule out an agreement that deals with each to all of them in principle, in favour of an entirely ‘bespoke’ sector independently. “Preserving the integrity of the single arrangement and an immediate ‘clean break’, has proved market excludes participation based on a sector-by-sector unsustainable. approach,” the guidelines say. The Swiss model, for example, provides its businesses with a high level of access to the European single market and might be considered to be a lightly watered-down version of single market membership. Switzerland’s relationship with the EU is governed by around 100 bilateral agreements, covering everything from transport to agriculture and public procurement, but if the Swiss break a single clause in any of them their whole economic relationship with the EU is ended. The Swiss therefore have to accept many of the evolving principles and regulations of the EU (and pay towards to the cost of them). The Government would clearly seek to avoid this. If the EU was to allow a ‘pick and mix approach’, then the UK could at least avoid the risk of disagreements in one sector ending the relationship for all sectors. But this sector by sector
The EU’s Chief Negotiator Michael Barnier has warned that, “if the United Kingdom wanted to go further than the type of freetrade agreement we have just signed with Canada, there are other models on the table. For example, Norway and Iceland have chosen to be in the single market, to accept the rules, and to contribute financially to cohesion policy. But one thing is sure: It is not — and will not — be possible for a third country to have the same benefits as the Norwegian model but the limited obligations of the Canadian model. And naturally, any agreement must respect the regulatory autonomy of the EU, as well as the integrity of its legal order.” It is hard, therefore, to see what academic models of negotiation describe as the ‘Scope for Potential Agreement’ and this means that there may be ‘no deal’ at all.
The night’s winners
British Healthcare Trades Awards 2017 Winners At the end of last year, the industry came together at the prestigious Park Plaza Hotel in London to recognise the achievements of companies and individuals, big and small, as well as to celebrate the British Healthcare Trades Association’s 100th year anniversary.
Fancy picking up an award this year?
Retailer of the Year
If you would like to see your company name in lights this year, then start to think about which award category your company could enter. Here are the awards on offer in 2018…
Tom Hillier Award – A Shopmobility award.
Best Contribution to the Community
Most Effective marketing Campaign
Independent Living Award
Lifetime Achievement Award
Could you be picking up the Retailer of the Year award at the end of this year? We are looking for retailers who have less than 40 employees, are proactive in the market in innovative ways and are proactive in promotions with charities, the community and stakeholders in their business. If you attend training offered by your suppliers and are a good trade partner when dealing with consumers and complaint handling, then we would like to hear from you.
The NHS DAC Patients Service Award
Could you be our Retailer of the Year in 2018?
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Special Recognition Award presented to former THIIS editor David Russell
NHS DAC Patient Services Award – Winner was Fittleworth Medical
Best Service Award – Awarded to Karen Finch and her team at The Hearing Care Centre
Best Contribution to the Community Award – Winner was Respond Healthcare
Tom Hillier Award – Shopmobility Braehead Shopmobility (highly commended certificates presented Littlehampton, High Wycombe and Perth)
Outstanding Contribution to the National Federation of Shopmobility – Alan Gammon and Littlehampton Shopmobility
Team of the Year – Winner was Island Mobility
Individual of the Year – Winner was Karen Gilbert of Care & Mobility in Bath
Lifetime Achievement Award – Winner was Kenneth Munroe
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Retailer of the Year – Winner was TPG DisableAids
Independent Living Design Award Winner was Ottobock for their C-Leg prosthetic leg
Most Effective Marketing Award – Winner was Mangar Health for the Elk & Airflow 24 Compressor (highly commended certificate be presented to Simple Stuff Works for their Myth Busting animated campaign)
Best Product Award – Winner was Guldman for their GHZ ceiling hoist solution (highly commended certificate presented to TGA for the WHILL Powerchair)
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Scottish celebrations at Holyrood The BHTA Scotland Centenary Holyrood Reception brought a special year of events to a successful conclusion. Aileen Campbell MSP, the Scottish Government’s Minister for Public Health made her own bit of BHTA history by becoming the first Scottish Government minister to formally address a BHTA Scotland event. Also present were the Care Inspectorate, Trading Standards Scotland, NHS Scotland Procurement, Scotland Excel, the Scottish Stoma Forum Reference Group and Community Pharmacy Scotland. Several member companies exhibited their products and services in the magnificent setting of the Scottish Parliament’s Garden Lobby. Visitors included Kevin Stewart MSP, the Minister for Local Government & Planning and Maureen Watt MSP, the Minister for Mental Health. Alex Cole-Hamilton MSP, the Scottish Liberal Democrat Health spokesperson, sponsored the event. He highlighted the important role members play in the delivery of Scotland’s health and care sectors and made particular mention of the problems of incontinence and his call for a National Incontinence Strategy. Alastair Maxwell told the assembled guests that BHTA Scotland appreciates the demographic and financial
Aileen Campbell MSP, the Scottish Government’s Minister for Public Health with Mark Anderson of John Preston Healthcare Group
challenges the health and care sectors face. He encouraged the Scottish Government to pursue a Healthcare and Assistive Technology Sector Strategy which would grow our sector in Scotland, encourage innovation, give Scotland’s patients access to the most appropriate products and support entrepreneurship in this industry. Aileen Campbell MSP responded positively and following the event Health department officials have signalled interest in early discussions with the Association. The feedback from MSPs has been very positive and some have already followed up on initial conversations, organising constituency visits and tabling Parliamentary Questions.
Event Sponsor Alex ColeHamilton MSP, the Scottish Liberal Democrat Health spokesperson
Lifetime Achievement Award Kenneth Munro was re-presented with his Lifetime Achievement Award and the Centenary Paperweight by BHTA Chairman, Alastair Maxwell. Kenneth joined his family business, W Munro (Rehab) Limited, thirty years ago, but his interest in the rehab business began when he was doing summer work whilst at University. He was Chairman of the West of Scotland Branch of the Chartered Institute of Marketing (CIM) from 1994 to 1996 and was awarded the CIM’s President’s Award in 1999. He served as a Director of Glasgow Chambers of Commerce from 1996 to 1999. Kenneth became a Fellow of CIM in 2005 and a Chartered Member of the Institute of Occupational Safety and Health (IOSH) in 2010. He used his rehabilitation expertise as a Non-Executive Director of the Revive Scotland MS group, a charity that provides vital therapy, advice and support to people affected by Multiple Sclerosis (MS) in communities across the West of Scotland. Kenneth was awarded an MSc in Occupational Safety and Health in 2017.
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It’s all about marketing as members share ideas and experiences The BHTA and DLF jointly hosted an all members marketing meeting in January. With marketing professionals often working in isolation and often in small departments, it was thought that a networking/ workshop style meeting could encourage members to engage more with the BHTA, DLF and each other and it proved to be a success. Almost 40 people from 30 member companies attended. The agenda was broad but it was clear following group discussions and feedback what the hot topics are, and this will help in the planning of future meetings. Andrew Gubbins from CAS marketing presented on PR, and Calvin Barnett, THIIS Magazine Editor, shared his knowledge about writing effective editorial and what editors look for.
Sally Edgington Research & Support Lead at BHTA said: “It was the first time BHTA had tried something like this and I was extremely pleased with the engagement, the interest and the feedback since.” Janet Seward Partnership, Business Development & Fundraising at the DLF added: “The DLF team were delighted to collaborate with BHTA on the launch of the marketing forum. It was a great first event and we thought there was a clear appetite for sharing ideas and experiences amongst this key peer group.” Members overwhelming agreed that the marketing meetings should continue and the next date is planned for July. If you would like more information about the meetings contact: firstname.lastname@example.org
BHTA steptember raises funds for Scope The BHTA Stairlifts and access section participated in BHTAsteptember, with each of the 120 participants walking 10,000 steps a day during the month - a total of 300,000 steps. That’s a combined total of over 36 million steps! As a result, a cheque for over £3600 was presented to representatives of Scope during the BHTA Awards Dinner in London. Sally Edgington, who organised BHTAsteptember said: “I am delighted with the final total which far exceeded the target and I am excited to see what can be raised in 2018 when the event is rolled out across all BHTA sections.” Craig Will from Scope said “Not only did BHTA members commit to a challenging task, walking 10,000 steps a day , but raising over £3600 too is incredible. We cannot thank everyone enough for all their support, time and effort over the last few months. It means we can be there for even more disabled people and their families in desperate need of our support.”
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Disabled Children Partnership Launch 5 Step Plan The BHTA children’s equipment section has secured a place as an official supporter of the Disabled Children’s Partnership Campaign. The Disabled Children’s Partnership is a major coalition of over 50 organisations campaigning for improved health and social care for disabled children, young people and their families. The DCP recently launched a 5 step plan campaign manifesto at the House
of Commons attended by supporters, families and MP’s including Vince Cable and Tracey Brabin and Lord Chris Rennard. The manifesto references the BHTA paper ‘Failing Disabled Children Across the UK’, and the work of the campaign ties in with that already done by the children’s equipment section over the last few years.
Sally Edgington Section Support Lead said “The children’s equipment members have been working really hard in recent years to raise the profile of the failings for disabled children and their families. Being part of the DCP enables the BHTA to be involved in a national campaign with a much bigger voice that can hopefully bring about change in the way services and equipment are delivered for disabled children.”
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membernews New Operations Manager for Better Mobility Hertfordshirebased retailer Better Mobility has promoted Office Manager Natasha WanerMizon to the role of Operations Manager, as the company continues to expand its operations. Natasha has worked in the visual merchandise departments of retailers including Harrods, Karen Millen and Tesco. She originally joined the company on a temporary basis to help the busy office staff, eventually becoming Office Manager. The website is at www. bettermobility.co.uk
BES Rehab raises mail order funds BES Rehab has raised an ÂŁ100,000 loan on Crowd2Fund.com with plans to expand a new mail order division. The company acquired mail order company and e-commerce platform Activities to Share recently, specialising in selling products to people who work with those living with dementia and learning difficulties. Awareness of the brand will now be built through social media, training conferences and direct mail. The website is at www.besrehab.net
NRS Sales Director becomes charity CEO NRS Healthcare Sales Director Andrew Stevenson has joined Worcester-based charity Deaf Direct as the new CEO. Started in 1927, Deaf Direct works to ensure deaf and hard of hearing people enjoy equal participation and access without barriers in society, with expertise in communication & training, information & guidance, outreach services and more.
Celebrating 45 years Harrogate-based Yorkshire Care Equipment celebrated 45 years in business in December 2017, with the family-run company growing substantially in that time. Starting life in Headingley, Leeds in 1972, the Hulbert family took over Yorkshire Care Equipment in 1995. Led by Duncan Hulbert and his two sons, Gordon and John, the company grew until it moved to Harrogate.
Today, Yorkshire Care has over 25 members of staff and is managed by six of Duncan’s grandsons. CEO Tom Hulbert said: “We’ve got big plans in the pipeline, and we want to see the business treble in size by 2020.” The website is at www.yorkshirecareequipment.com
Care-ability invests to develop new business Care-ability Healthcare has appointed two new business developments managers. Lee Daines will take on the role in the Midlands and South, whilst Justin Mcbride will focus on Scotland. David Tilly, Director of Care-ability, commented: “These appointments are fantastic news for our future growth ambitions and raising the profile of Careability Healthcare on a national level. Both Justin and Lee bring many years of experience to our team in some sectors that we are not currently involved in.” To contact Justin, call 07436 037026 or email Justin@care-ability.co.uk Justin Mcbride
To contact Lee, call 07841 459801 or email Lee@care-ability.co.uk
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Three months’ free and new repairer network from Fish Fish Insurance has unveiled a new Appointed Representative (AR) Scheme, designed to give more benefits to the mobility retailers they collaborate with. Benefits include three months’ free insurance for customers who purchase a mobility scooter, as well as the opportunity for dealers to become part
of an Approved Repairer Network. As well as the three-month free period, Fish has also launched their Approved Repairer Network, providing a selection of their carefully-chosen partners the chance to receive repair referrals from Fish’s contact centre.
To find out more about the Appointed Representative scheme, contact 0333 331 3954. The website is at www. fishinsurance.co.uk
New dealer programme from Stiltz Lifts Stiltz Lifts has introduced a new three-tier programme for dealers. The entry-level option is to become a Stiltz Homelift Referral Partner, promoting and marketing the range and passing on enquiries. Referral partners can earn a commission of up to £1,000. By becoming an Affiliate Partner, dealers can move up to the second level of the programme where they complete the sale with their customer, earning a higher level of commission whilst staying in control of the sales process. The third-tier allows dealers to become a Premium Partner. Premium Partners complete two days’ training at the Stiltz Homelift Training Academy and are required to undertake three customer installations - overseen by a member of the Stiltz technical team - to gain accreditation. The website is at www.stiltz.co.uk
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Lights, camera and Action for Invacare Invacare has relaunched its Action range of wheelchairs with new upgrades and is turning to the power of video to help raise awareness amongst end-users. A new marketing campaign called ‘By Day, By Night’ aims to engage customers through a number of films highlighting the exciting lifestyles their customers can enjoy with their wheelchair. The new campaign looks to build on Invacare’s recent ‘Style is Forever’ marketing campaign success earlier in the year, which saw the manufacturer employ an effective, integrated approach to marketing across various channels. The website is at www.invacare.co.uk
DOING BUSINESS AROUND THE WORLD JUST GOT EASIER... Global Healthcare Trader (GHT) is designed for companies looking to find distributors around the world. A simple search facility enables companies looking to import new products the ability to find businesses looking to sell into their own country in just a couple of clicks. If your company is looking to build business around the world, then it could well be the easiest, quickest and simplest way to do it.
USING GHT IS AS EASY AS…
Go to GHT and select the ‘Start your search here’ button
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It’s as easy as that. Why not take a look…
m o c r. e d a tr re a c h lt a e lh a b lo .g w ww JOIN THESE COMPANIES USING GHT TO BUILD EXPORT SALES... Accora Aktiv Wheelchairs Alerta Medical American Ventures Apex Medical Better Living Care Bibbeta CR Manufacturing Capatex Careflex
Cefndy Healthcare Crest Medical Daily Care Dan Medica South Deutscher Healthcare Flexel Europe Go Mobility Handsteady Hospital Aids Hospital Direct
Mangar International MEDesign Moretti MSD Europe Neater Solutions NRS Healthcare OM Interactive Osprey Healthcare Performance Health International Promove
RIMEC Srl Scooterpac Simple Stuff Works Spectrum Healthcare Stiltz Lifts TGA Mobility Urathon Van Os Medical W Ball & Son Wallace Cameron
To discuss the opportunity, call 01536 710050
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UPDATE FROM ICB GROUP
The Discount Rate – A Year of Change By David Widdick, Business Development Manager On 27th February 2017, Lord Chancellor Elizabeth Truss announced a new Ogden Discount Rate of -0.75% for personal injury awards. This new rate came into effect on 20th March 2017 and was met with enthusiasm by personal injury victims and advocates, but with sharp criticism by Insurers. In personal injury cases, the courts and insurance providers use a “discount rate” to determine the present value of the compensation that needs to be paid to an injured individual. In practice, discount rates are set to reflect small and conservative investment gains that accrue over long and low-risk investments. For example, a claimant entitled to a £1,000,000 with a 2.5% discount rate would receive a £975,000 sum because they are expected to be able to earn 2.5% interest a year on the sum. This change is drastic because it effectively requires any party paying a claim to increase – rather than discount – the sum that is provided to the claimant. The decision led to widespread criticism from the insurance industry, due to the immediate impact on claims costs and uncertainty around future insurance premiums and rates. As a result of this, in September, the government proposed new legislation, which would amend the Ogden Discount Rate again, with the new rate likely to be somewhere between 0% and 1% discount. The new measures announced by the Lord Chancellor still have to be approved by Parliament. The indications are that this change will not take place until the 3rd quarter of 2018, but this yet to be confirmed. For now the rate remains at -0.75%. This has had the effect of quite substantial increases to the level of the payment insurers have to make in order to settle their policyholder’s liabilities for injury, loss of earnings and cost of care. Since the announcement all insurers have been reviewing the level of reserve they have to hold against each relevant claim and we are now starting to see the effects and scale of the new settlement levels. Here are some recent examples that we are aware of:
Employers’ Liability claim from an employee injured at work: This involves a young man who as a result of an incident at
work was left with Tetraplegia (loss of use of all four limbs). He will require care and reimbursement of lost earnings for the remainder of his life, along with compensation for his pain & suffering. As a result of the changes to the Ogden Discount Rate the reserve for this claim moved from £8M to £16M.
Public Liability claim from a third party: This involved a 47 year old man who sustained a brain injury as a result of an incident when he visited a business premises. Following the rate change the reserve has now been reviewed and increased from £4M to £6.6M. A review of your Limits of Indemnity under Employers’ Liability and Public Liability policies should therefore be considered. With the potential claim for a single person now exceeding £10M, consideration should be made to increasing cover to a minimum of £20M. Higher limits may be required in many circumstances, for example where there is a congregation of people – remember a claim refers to the incident that causes the injury, multiple injured parties can still be considered as a single claim. Motor Insurance policies generally do not have a limit for Third Party injury claims so for the most part there is no review needed here. In view of the recent change in circumstances you may want to consider an immediate review, in which case your Account Director will be pleased to assist you. The costs of purchasing higher limits of cover can be surprisingly low. We will be reviewing cover options with you as normal at renewal, but we felt the need to draw your attention to the increased exposure straight away. If you have any further questions on the subject, or would like to discuss purchasing higher limits of cover, please do not hesitate to contact us at email@example.com or call on 01784 608 148.
About ICB Group ICB is the approved insurance broker for an exclusive insurance scheme, only available to BHTA Members. ICB has teamed up with XL Catlin to develop a scheme specifically designed for your business. ICB and XL Catlin have a wealth of experience in the healthcare sector.
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Naidex: Driving Innovation in the Disability Sector Naidex returns to Birmingham’s NEC for an incredible 44th year on 25 & 26 April 2018 and new features, world-renowned speakers and innovative start-ups are on the programme. Naidex will deliver a comprehensive agenda of 200 CPD accredited speakers over the two day event, exploring a plethora of topics that are currently shaping the disability sector. IBM Institute for Business Value - Heather Fraser, Global Lead for Life Sciences and Healthcare will be delivering a seminar that will explore loneliness and the ageing population. Assure UK Ltd & Data Guardians - Two leading organisations will be providing seminars respectively around the new GDPR laws and what this will mean for trade in the healthcare sector. 2018 will also see the arrival of the Moving & Handling Lab; a dedicated area for professionals and trade in the patient handling and healthcare sector. The Home, Design & Build Summit is another new feature that will explore accessibility in the built environment. From architecture and furnishing for the care sector, to home automation technology, the area will be awash with a cross section of buyers, suppliers and decision makers from the disability, housing and health tech sectors. You can register for your free ticket now at naidex.co.uk. For sponsorship and exhibiting enquiries contact paige.lewin@ prysmgroup.co.uk or call 01179902092.
Trade Days does the business In October last year, Trade Days, the only trade-only show for our industry in Europe, took place for the fourth year After the event, Show Director Matthew Butler told us: “It has been a really good show. You can definitely feel there has been a buzz and excitement in the air which is exactly what we wanted. We know that there are still improvements that can be made and changes do not happen overnight, but I really feel that this show has proven that we have learned from previous years and have made the right moves.” Launched in 2014, Trade Days remains the industry’s sole exhibition dedicated to the mobility and independent living trade, setting itself apart by offering manufacturers, retailers and distributors a space where they could talk business. Last year’s show introduced a number of new features, including catering for attendees, a dedicated arena for practical advice and even a magician. Matthew added: “I think a big tick is the ‘how-to’ arena. In the past, the seminars have often been quite theoretical and very similar to what you find at other exhibitions. This year, the content has really been focused on practical advice that attendees can implement. That change in focus is subtle but important and the reception has been positive.” The 2018 show takes place on Sunday October 7th and Monday October 8th at the NEC. The website is at www.tradedays.co.uk
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Partnership with Dementia Care & Nursing Home Expo BHTA has announced a partnership with the Dementia Care & Nursing Home Expo which takes place alongside Naidex at NEC, Birmingham on the 25th & 26th April 2018. The show aims to attract over 3,000 care home owners, managers and senior decision makers, all with an agenda focussed on progressing and innovating their business. The organisers say that CPD accredited seminars will provide unparalleled advice on how to obtain, among other topics, an outstanding rating from CQC. BHTA has secured a 10% discount off any stand space booked by members. To discuss your stand requirements, contact Nick Woore, Prysm Media Group Ltd on 0117 929 6097 or email: Nick.woore@ prysmgroup.co.uk The website is at www.carehomeexpo.co.uk
Are you getting all the news in our weekly updates? We have recently changed the way we distribute our weekly newsletter as those of you who already have the information pop into your inbox every Wednesday will already have seen. If you would like to receive a weekly update about what we have been up to, which meetings we have attended, which Sections are doing something different and interesting, along with industry news and plenty of other snippets that could be useful for your business, then please let us know. Just send a request to firstname.lastname@example.org and we will add you to the distribution list.
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Section Chairs 2017 The BHTA is the largest trade body in the healthcare field in Britain representing nearly 500 companies, small, medium and large, organised in one or more of 12 sections covering most sectors of the industry. This unique sectional structure provides a platform for all companies to have an effective voice within BHTA and, through the Association, to influence the development of healthcare policies in the UK. The sections and the Section Chairs are: Hearing Care Steve Witts The Outside Clinic Tel: 01793 648680
Beds and Support Surfaces David Beavis Task Force Matters Tel: 07977 980723 Childrens’ Equipment Jill Morony Safespaces (Cornholme) Ltd Tel: 01706 816274 Dispensing Appliance Contractors Philip Salt Salts Healthcare Ltd Tel: 0121 333 2000 FAME Andy Pear Reliance Medical Tel: 07801 597596
Independent Living Matthew Spooner NRS Healthcare Tel: 01530 232390 Mobility Group Jeanette Warner Better Mobility Ltd Tel: 01442 768782 Orthotics Colin Hurley Colin Hurley Business Development Consultant Tel: 07921 917100
Pressure Care, Seating and Positioning Debbie Williams Invacare Ltd Tel: 01656 776200 Prosthetics Mark Davies Steeper Tel: 0113 2704841 Stairlifts and Access Phil Rice Anglia Stairlifts Tel: 07753 441623
Chairman Alastair Maxwell 07974 980201
Decontamination and Infection Juliette Osborne GIPskins (PPE) Tel. 0800 193 4373 BHTA Scotland Group Jonathan Scott Salts Healthcare Ltd Tel: 0121 333 2000
Stoma and Continence Products Philip Salt Salts Healthcare Ltd Tel: 0121 333 2000
Tracey White Director General
Ray Hodgkinson MBE Director of Public Affairs
Sarah Lepak Director of Governance & Policy
Lord Rennard Director of Communications
Sally Edginton Research & Support Lead
Nadim Anwar Operations Manager
Nigel Woods Administration Officer
Kevin Hodges Section Support Lead
Susan Burberry Finance Officer
Karim Uddin Membership & Relations Manager
Donna Eade Shopmobility Co-ordinator
Philip Woodward Accreditation & Professional Development Manager
Steve Perry Marketing & Communications Manager
Jane Weller Research & Support Lead
Margaret Smith BHTA Scotland
Nigel Bliss Finance Manager
Charlie Lawrence Business Administration Apprentice
Calvin Barnett BHTA Engage, THIIS Editor
New members A warm welcome to all these new member companies: FAME (FIRST AID MEDICAL EQUIPMENT) 1. AERO HEALTHCARE LTD Horsham, Sussex t 01403 790704 e email@example.com w www.aerohealthcare.co.uk 2. CARDIAC SCIENCE HOLDINGS (UK) LTD Stockport, Cheshire t 0161 926 0000 e firstname.lastname@example.org w www.cardiacscience.co.uk 3. CMS MEDICAL LTD / NOVA MEDICAL SOLUTIONS LTD Featherstone, West Yorkshire t 01977 600743 e email@example.com w www.cmsmedical.co.uk w www.novamedicalsolution.com
4. THE OLIVER KING FOUNDATION Liverpool Call: 0151 728 3470 t firstname.lastname@example.org t www.theoliverkingfoundation.co.uk
INDEPENDENT LIVING PRODUCTS (ILPS) SECTION
5. POLYMORIT Horsham, West Sussex t 0330 660 015 e email@example.com w www.polymorit.com
MOBILITY GROUP 6. DALLAS WEAR LTD T/A V&A HEALTHCARE Chingford, Essex t 0207 247 6435 e firstname.lastname@example.org w www.vahealthcare.co.uk 7. PREMIER MOBILITY LTD Hinckley, Leicestershire t 01455 634786 e email@example.com w www.premiermobilityukltd.co.uk Also a member of Stairlifts & Access
8. VTB MOBILITY Orpington, Kent t 01689 837800 e firstname.lastname@example.org w www.vtbmobility.co.uk
STAIRLIFT & ACCESS 9. SUPER GLIDE STAIRLIFTS LTD Leigh, Lancashire t 01925 414771 e email@example.com w www.superglide-stairlifts.co.uk
, R E I Z Z U B , R E G G I B
R E T BET
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JOIN US ON 7TH AND 8TH OCTOBER! SECURE YOUR PASS AT WWW.TRADEDAYS.CO.UK/THIISMAG www.tradedays.co.uk @tradedaysuk @tradedaysuk