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CORPORATE TRAINING IMPROVING YOUR COMMUNICATION SKILLS

COURSE OVERVIEW: An intensive two-day course for managers and supervisors who would like to improve their communication skills.

Time

The changes in the communication climate have brought about great social changes and have altered the way that we do business. However, the need for effective communication between individuals has never been greater and this course will consider ways of improving our communication and interpersonal skills.

Fees

COURSE OUTLINE:

Maximum group size is 12

• • • • • • • • • • • • • • • • •

Information needs and networks The communications process The Johari Window Exchanging information Barriers to good communication Verbal and non-verbal communication Improving your listening skills Cultures and styles of meetings Managing meetings The cost of meetings The skill at taking Minutes Speaking to groups Making a case Written communication Report writing Writing formal management letters Giving and receiving feedback and criticism

9am to 5pm

£600 per person, including course materials & refreshments.

Venue University of Greenwich

Speaker Dr. Ron Wallington PhD in Management

WHO SHOULD ATTEND Managers, office managers, supervisors and team leader.

TRAINING DETAILS Dates At your convenience

www.besonline.org Britain’s Education Services, Delta House, 175-177 Borough High Street, London SE1 1HR Tel: +44 (0) 870 6258 408 Email: workshops@besonline.org

Professional Development  

An intensive two-day course for managers and supervisors who would like to improve their communication skills. The changes in the communica...

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