CORPORATE TRAINING IMPROVING YOUR COMMUNICATION SKILLS
COURSE OVERVIEW: An intensive two-day course for managers and supervisors who would like to improve their communication skills.
The changes in the communication climate have brought about great social changes and have altered the way that we do business. However, the need for effective communication between individuals has never been greater and this course will consider ways of improving our communication and interpersonal skills.
Maximum group size is 12
• • • • • • • • • • • • • • • • •
Information needs and networks The communications process The Johari Window Exchanging information Barriers to good communication Verbal and non-verbal communication Improving your listening skills Cultures and styles of meetings Managing meetings The cost of meetings The skill at taking Minutes Speaking to groups Making a case Written communication Report writing Writing formal management letters Giving and receiving feedback and criticism
9am to 5pm
£600 per person, including course materials & refreshments.
Venue University of Greenwich
Speaker Dr. Ron Wallington PhD in Management
WHO SHOULD ATTEND Managers, office managers, supervisors and team leader.
TRAINING DETAILS Dates At your convenience
www.besonline.org Britain’s Education Services, Delta House, 175-177 Borough High Street, London SE1 1HR Tel: +44 (0) 870 6258 408 Email: email@example.com