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Table of Table of Contents
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How We Did It!
2
A Congratulations Message from SHRM
3
Kentucky Companies Hold Strong Commitment to Their Employees
3
Best Large Places to Work in Kentucky List
4
RANK
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
COMPANY
PAGE
Stoll Keenon Ogden PLLC Edward Jones Pikeville Medical Center First Corbin Long Term Care Stites & Harbison PLLC First Federal Savings Bank SurePoint Lending Frankfort Regional Medical Center Appriss Inc. Zappos.com, Inc. King’s Daughters Medical Center Somerset Community College Central Bank & Trust KORT - Kentucky Orthopedic Rehab Team National Patient Account Services Baptist Hospital East Corning Incorporated Wyatt, Tarrant & Combs, LLP Central Baptist Hospital Pattie A. Clay Regional Medical Center Kindred Healthcare, Support Center Norton Healthcare, Inc. J.J.B. Hilliard, W.L. Lyons, LLC Georgetown Community Hospital Alltech Stock Yards Bank and Trust Sun Tan City Clark Regional Medical Center Simpson County Schools Board of Education Hosparus Inc. Hazard Community & Technical College Lexington Clinic
10 10 10 11 12 12 12 12 13 13 13 13 14 14 15 15 15 15 16 16 17 17 17 18 18 18 19 19 20 20 21 21
Adding Up To #1
9
Quotables
22
The Tools to Spark Change and Move Forward
35
Best Small/Medium Places to Work in Kentucky List
6
RANK
COMPANY
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
Genscape, Inc. Trilogy Health Services, LLC Appalachian Wireless Software Information Systems, LLC Booz Allen Hamilton, Inc. Independence Bank Benefit Insurance Marketing Middlefork Financial Group, Inc. Fellon-McCord & Associates, LLC Employment Plus, Inc. Town & Country Bank and Trust Co. Air Hydro Power Sturgill, Turner, Barker & Moloney, PLLC Kingsbrook Lifecare Center Traditional Bank, Inc. Stanley, Inc. Big Ass Fans Luckett & Farley Senior Care Inc. - Support Center Warren RECC Dean Dorton Ford, PSC Bottom Line Systems, Inc. Green River Area Development District Messier-Bugatti USA Tenmast Software Company Ward, Hocker & Thornton, PLLC Neace Lukens Creative Lodging Solutions Anderson Communities, Inc. Christian Care Communities - Bowling Green Crowe Horwath LLP Fischer Homes
PAGE
24 24 24 25 25 26 26 26 27 27 27 28 28 28 28 29 29 30 30 31 31 31 32 32 32 33 33 33 33 34 34 34
- Winners for six consecutive years
Best Places to Work in Kentucky 2010
1
The Kentucky Society for Human Resource Management is proud to be a founding partner of Best Places to Work in Kentucky. The Best Places to Work in Kentucky program recognizes those companies who set a new standard of excellence for employee engagement and business success.
How We Did It! Kentucky continues to be a great place to live and work. Kentucky’s quality workforce and world-class businesses are two of our most valuable resources. The Best Places to Work in Kentucky program helps bring these resources together to ensure our leadership in the future economy. The Best Places to Work in Kentucky, conceived in 2004, is a celebration of elite employers who have proven that they know what it takes to create an environment where people love to come to work. The goal of Best Places to Work in Kentucky is to raise the bar among our state’s employers, creating excellence and employee satisfaction in the workplace that will attract talented people for years to come. The Best Places to Work in Kentucky program is open to all publicly or privately held organizations, either for-profit or notfor-profit. To be eligible for consideration, companies must have at least 25 employees working in Kentucky.
The Best Places to Work survey process is managed by Best Companies Group (BCG). BCG, an independent workplace excellence research firm, manages the registration process, conducts the two-part survey process, evaluates the data and ultimately chooses the companies that met the score. To be considered for the 2010 assessment process, companies needed to register by October 30, 2009. Part one of the assessment (three-quarters of each company’s score) involves a confidential 76 question Employee Engagement & Satisfaction Survey (EESS) which is used to evaluate the employees’ workplace experience and company culture. Part two of the assessment (one-quarter of each company’s score) consisted of The BCG Employer Questionnaire (EQ), used to collect information about each company’s benefits, policies, practices and other general information. The combined data allowed the experts at BCG to conduct an in-depth analysis of the strengths and challenges that exist in each company. BCG’s workplace assessment experts determined who was good enough to make the list and they were compared to one another and ranked in different size categories.
Thank you to our sponsors! Thank you to our sponsors! Presenting Sponsor
Each company that participated received the BCG Employee Feedback Report summarizing the employee data collected through the employee survey process. In addition to the employee opinion data, the report also included transcribed employee written comments, as well as the Kentucky benchmarking data from the participating and winning companies. The Feedback Report will help each company understand their workforce better and equip them with the information to make improvements. The companies presented on the following pages are indeed innovators and the ones other companies use as benchmarks. As you read their profiles, you’ll see the often unique ways in which these companies are able to help their employees, and their businesses and their communities. Visit www.BestPlacesToWorkKy.com for more information or call Best Companies Group toll free at 1-877-455-2159.
Human resource professionals lead the business of people in Kentucky. Changing economic conditions are the new norm in the Commonwealth. Today’s HR professionals must guide with innovative strategies to increase employee engagement and performance in the good and rough times. HR professionals are the CEO’s strategic partner in creating an adaptive advantage for Kentucky’s employers. Kentucky SHRM, along with our thirteen local SHRM chapters, provides ongoing educational and leadership opportunities for over 3,000 human resource professionals throughout the Commonwealth. These HR professionals lead their companies and contribute to the effective strategies that impact their organizations bottom line. Kentucky SHRM is thrilled to recognize the best of the best in Kentucky. Enjoy learning more about our top employers in the pages to come and feel free to call on them to find out more about their successful strategies. Kentucky SHRM. Engaging People. Leading Organizations. Advancing Kentucky.
Congratulations to all of the 2010 Best Places to Work in Kentucky winning companies! Jeff Nally, SPHR Chair, 2010 Kentucky SHRM State Council www.kyshrm.org
The following have demonstrated their support of excellence in the workplace through their sponsorship of the 2010 Best Places to Work in Kentucky program.Thank you to our sponsors!
Platinum Sponsor
Kentucky Companies Hold Strong Commitment to Their Employees
Gold Sponsors
Silver Sponsors
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Bronze Sponsors
Dave Adkisson Kentucky Chamber President & CEO www.kychamber.com
The Kentucky Chamber of Commerce is pleased that there are so many companies in the Commonwealth that hold such a strong commitment to their employees. We would like to congratulate those employers who go the extra mile in making their company one of the “Best Places to Work in Kentucky.” We, at the Kentucky Chamber, are excited that 40 of the 64 companies to be named the “Best Places to Work” this year are members of our organization. From law firms to hospitals this year’s list of winners encompases a broad spectrum of services, and it is exciting to see that such a wide range of companies are helping the Chamber achieve its mission of making the Commonwealth a better place to live and work. In order to keep Kentucky’s economy thriving, we must be able to not only educate and employ Kentuckians here, but we must also entice those from out of state to work in the Commonwealth. Through Best Places to Work, you are able to measure your employees’ workplace satisfaction each year. You can then take these results and create positive measures that will, in the long run, help advance Kentucky. We applaud you for your commitment to your employees and to the Commonwealth. Congratulations!
3
Best Large Places to Best Large Places to Work in Kentucky
Rank
Prev. Rank
Total Yrs Company & Location Ranked
1
3
4
2
2
3
Web Address
Human Resource Contact
Full-time Employees
Industry
Rank
Prev. Rank
Total Yrs Company & Location Ranked
Web Address
Human Resource Contact
Full-time Employees
Industry
Stoll Keenon Ogden PLLC Multiple Cities
www.skofirm.com
Denise Wilson Director of Human Resources
329
Legal
17
NR
2
Corning Incorporated Harrodsburg
www.corning.com
Susan LaCoe Human Resources Manager
301
Manufacturing
5
Edward Jones Multiple Cities
www.edwardjones.com
Carmack Kersey Financial Advisor
346
Financial Services
18
18
4
Wyatt, Tarrant & Combs, LLP Multiple Cities
www.wyattfirm.com
Chasity Grauel Director of Human Resources
252
Legal
NR
3
Pikeville Medical Center Multiple Cities
www.pikevillehospital.org
Melissa Coleman Director of Human Resources
1654
HealthcareProvider
19
5
6
Central Baptist Hospital Lexington
www.centralbap.com
Lynette Walker, RN Director, HR
2322
HealthcareProvider
4
7
2
First Corbin Long Term Care Corbin/Hazard
www.forchtgroup.com
Kela M. Maggard Human Resource Director
1274
HealthcareProvider
20
NR
1
Pattie A. Clay Regional Medical Center Richmond
www.pattieaclay.org
Joy Benedict Director of Human Resources
573
HealthcareProvider
5
4
6
Stites & Harbison PLLC Multiple Cities
www.stites.com
Becky Dan Marketing Manager
369
Legal
21
9
4
Kindred Healthcare, Support Center Louisville
www.kindredhealthcare.com
Shannon Ernst Employee Relations Manager
856
HealthcareProvider
6
6
5
First Federal Savings Bank Multiple Cities
www.ffsbky.com
Susan Simmons SVP/HR Director
307
Banking
22
21
5
Norton Healthcare, Inc. Louisville
www.nortonhealthcare.com
Patricia Killion Mgr., Employee Communications
9157
HealthcareProvider
7
8
5
SurePoint Lending Louisville
www.surepoint.com
Libby Cooper Director of Marketing
336
Financial Services
23
15
4
J.J.B. Hilliard, W.L. Lyons, LLC Multiple Cities
www.hilliard.com
Chambers Moore VP, Communications
630
Financial Services
8
1
4
Frankfort Regional Medical Center Frankfort
www.hcahealthcare.com
Bev Young Director of Human Resources
473
HealthcareProvider
24
NR
5
Georgetown Community Hospital Georgetown
www.lifepointhospitals.com
Marrianne Slonina Human Resource Director
265
HealthcareProvider
9
NR
4
Appriss Inc. Louisville
www.appriss.com
Debbie Gray Human Resources Manager
301
Technology
25
NR
1
Alltech Multiple Cities
www.alltech.com
Angie Forester, PHR Payroll & Benefits Manager
300
Manufacturing
10
22
2
Zappos.com, Inc. A Delaware Corporation Multiple Cities
www.zappos.com
Kristie Russell HR Coordinator
596
Distribution
26
16
3
Stock Yards Bank and Trust Multiple Cities
www.syb.com
Laurie Blackwell VP, Human Resources
446
Banking
11
10
4
www.kdmc.com
Ryan Finch Service Excellence Supervisor
3301
HealthcareProvider
27
NR
1
Sun Tan City Multiple Cities
www.suntancity.com
Angela Rieger Director of Marketing
485
Retail
12
11
5
Somerset Community College Multiple Cities
www.somerset.kctcs.edu
Jill Meece Director of Human Resources
311
Education
28
24
2
Clark Regional Medical Center Multiple Cities
www.clarkregional.org
Barry Lindeman Director, Human Resources
419
HealthcareProvider
13
13
5
Central Bank & Trust Multiple Cities
www.centralbank.com
Rose Douglas Director of Human Resources
538
Financial Services
29
NR
1
Simpson County Schools Board of Education Franklin
www.kyschools.us
Milli McIntosh Director of Human Resources
453
Education
14
30*
6
KORT - Kentucky Orthopedic Rehab Team Multiple Cities
www.kort.com
Paula Lutz Director of Human Resources
252
HealthcareProvider
30
NR
2
Hosparus Inc. Multiple Cities
www.hosparus.org
Marcia Johnson Vice President of Human Resources
314
HealthcareProvider
15
17
4
National Patient Account Services Louisville
www.npasweb.com
Sherri Harbsmeier, SPHR Regional Director of Human Resources
412
HealthcareInsurance/ Services
31
NR
1
Hazard Community & Technical College Multiple Cities
www.hazard.kctcs.edu
Vickie Combs Sr. Director of Human Resources
263
Education
16
14
6
Baptist Hospital East Louisville
www.baptisteast.com
Laura Brown Human Resources Manager
3252
HealthcareProvider
32
NR
1
Lexington Clinic Multiple Cities
www.lexingtonclinic.com
Phyllis Jackson HR Director
1074
HealthcareProvider
NR - Not Ranked
4
Best Large Places to Work in Kentucky
King’s Daughters Medical Center Multiple Cities
* - Small/Medium List Last Year
NR - Not Ranked Best Places to Work in Kentucky 2010
5
Best Small/Medium Best Small/Medium Places to Work in Kentucky
Rank
Prev. Rank
Total Yrs Company & Location Ranked
Web Address
Human Resource Contact
Full-time Employees
1
NR
1
Genscape, Inc. Louisville
www.genscape.com
Stacey Langan Human Resources Generalist
74
2
1
3
Trilogy Health Services, LLC Louisville
www.trilogyhs.com
John Eckman Vice President of Human Resources
131
3
4
3
Appalachian Wireless Multiple Cities
www.appalachianwireless.com
John Willoughby Human Resources Director
4
5
2
Software Information Systems, LLC Multiple Cities
www.thinksis.com
5
NR
1
Booz Allen Hamilton, Inc. Multiple Cities
6
15
4
7
2
8
Rank
Prev. Rank
Total Yrs Company & Location Ranked
Web Address
Human Resource Contact
Full-time Employees
Industry
17
23
2
Big Ass Fans Lexington
www.BigAssFans.com
Miranda Maness HR Generalist
115
Manufacturing
HealthcareProvider
18
16
2
Luckett & Farley Louisville
www.luckett-farley.com
Molley Ricketts Recruiter
81
155
Telecommunications
19
NR
1
Senior Care, Inc. Support Center Multiple Cities
www.seniorcare-corp.com
Gwenevere Josey Human Resources Manager
102
Cecilia Wheeler Director of Human Resources
52
Technology
20
NR
1
Warren RECC Multiple Cities
www.wrecc.com
Rox’Anne Gray Vice President of Administrative Services
168
www.boozallen.com
Edward G. Miller Associate
39
Consulting
21
13
6
Dean Dorton Ford, PSC Multiple Cities
www.ddfky.com
Lori DeSantis, CPA Director of Administration
113
Accounting
Independence Bank Multiple Cities
www.1776bank.com
Lauren Reid Human Resources
232
Banking
22
27
2
Bottom Line Systems, Inc. Crescent Springs
www.onlinebls.com
Lynette Koenig Human Resources Manager
114
HealthcareInsurance/ Services
5
Benefit Insurance Marketing Lexington
www.teambim.com
Janice Combs HR Manager
25
Consulting
23
24
2
Green River Area Development District Owensboro
www.gradd.com
Woody Maglinger III Community Relations Coordinator
79
Government
21
2
Middlefork Financial Group, Inc. Hyden
www.middleforkfinancialgroup.com
Pamela Brock Vice President, Human Resources
82
Banking
24
29
2
Messier-Bugatti USA Walton
www.messier-bugattiusa.com
Rebecca Koehnke Human Resources Manager
182
Manufacturing
9
10
4
Fellon-McCord Louisville
www.fellonmccord.com
Kathy Russell Manager, Operations
61
25
NR
2
Tenmast Software Company Lexington
www.tenmast.com
Dennis L. Peevy Sr. Controller
45
Technology
10
7
3
Employment Plus, Inc. Multiple Cities
www.employmentplus.com
Jon Jeffries VP of Human Resources and Risk Management
26
Staffing
26
NR
1
Ward, Hocker & Thornton, PLLC Multiple Cities
www.whtlaw.com
Faye Satterwhite Firm Administrator
60
Legal
11
19
2
Town & Country Bank and Trust www.mytcbt.com Co. Multiple Cities
Jill Hill Human Resources Officer and VP
142
Banking
27
NR
2
Neace Lukens Multiple Cities
www.neacelukens.com
Amy Anderson Human Resource Generalist
166
Insurance (nonhealthcare)
12
20
2
Air Hydro Power Multiple Cities
www.airhydropower.com
Sharon Stetter Administrative Assistant
110
Distribution
28
NR
1
Creative Lodging Solutions Lexington
www.yourcls.com
Craig Baughman Executive Vice President
45
13
11
6
Sturgill, Turner, Barker & Moloney, PLLC Lexington
www.sturgillturner.com
Lana McGinnis Office Administratot
54
Legal
29
NR
1
Anderson Communities, Inc. Multiple Cities
www.MyHomeKy.com
Sharon Egbert Human Resources Manager
57
Real Estate
14
9
2
Kingsbrook Lifecare Center Ashland
www.kingsbrook-lifecare.com
Joe Brainard Administrator
195
HealthcareProvider
30
NR
1
Christian Care CommunitiesBowling Green Bowling Green
www.christiancarecommunities.org
Melanie Eaton Executive Director
65
Non-Profit-
15
22
3
Traditional Bank, Inc. Multiple Cities
www.traditionalbank.com
Beverly Riddell Vice President of Human Resources
186
Banking
31
18
6
Crowe Horwath, LLP Lexington/Louisville
www.crowehorwath.com
Erin Rehagen Communications Specialist
99
16
NR
1
Stanley, Inc. Multiple Cities
www.stanleyassociates.com
Kaleigh Maher Communications Specialist
202
32
31
6
Fischer Homes Crestview Hills
www.fischerhomes.com
Jamie Bowling Director of Human Resources
193
NR - Not Ranked
6
Best Small/Medium Places to Work in Kentucky
Industry
HealthcareProvider
Health & Human Services
Construction
NR - Not Ranked Best Places to Work in Kentucky 2010
7
Adding up to
Vision for a sustainable future in agriculture Improving animal health and performance by adding nutritional value to food production In 2010 Alltech, a global animal health company, turns 30 years old. For three decades we have built our company on providing natural, nutritional ingredients to improve the quality of the food chain. As we ponder the future we look to create ways to combat the issues facing the food and feed industry and to make a meaningful contribution to our society. We are guided by our ACE principle, meaning our technologies must improve the health of the Animal, be safe for the Consumer, all while being Environmentally friendly. These ideals have led farms to become more sustainable while creating healthy, nutritious food to feed the world. At Alltech we are preparing to secure a sustainable future for the agricultural industry through four key efforts: 1. A dedication to nutrigenomics, a branch of science that will revolutionize the way we feed for optimal health and performance in animals and humans alike. 2. Training programs for our staff to improve their skills and our core competencies. 3. Educational initiatives that reach beyond our own personnel to the wider community. 4. New product and process technologies that save energy, costs and waste, while improving performance and contributing to the triple bottom line: people, profits and planet.
www.alltech.com
Creating an environment where people love to come to work requires investing in your employees and valuing their feedback. Best Places to Work in Kentucky honors the top scorers in each category of the Employee Engagement and Satisfaction portion of our survey process. Employees were surveyed with questions pertaining to eight core focus areas of employee engagement and satisfaction. Organizations with the highest scores are noted.
The categories are as follows: LEADERSHIP AND PLANNING A company’s leadership should ensure alignment of employee values and goals with those of the organization. This is a challenging task which requires integrity on behalf of the leaders and a genuine understanding of how the organization really functions. In evaluation of leadership and planning, survey employees were asked to rank employers on their understanding of long-term strategy, confidence in leadership, care for employee well-being, adequate planning and follow through of corporate and departmental objectives, and openness to input from employees. Trilogy Health Care Services, LLC
CORPORATE CULTURE AND COMMUNICATIONS Corporate culture is the summation of all the things that make an organization unique, and a truly unique organization requires excellent communication across all channels. For the Corporate Culture and Communications portion of the survey, respondents were asked to rank employers on the frequency and openness of corporate communications, willingness to disclose financial standings, ability to generate a spirit of cooperation, and other targeted questions. Trilogy Health Care Services, LLC
PAY AND BENEFITS While money may not be the key to happiness, a rewarding salary and solid benefits package makes good employees feel as appreciated as they are necessary. Survey employees were asked to rank their employer on fair pay for the work performed, overall satisfaction with the organization’s benefits package, vacation or paid time off, sick leave, health care, retirement, life insurance and disability benefits, and tuition reimbursements. Appalachian Wireless
8
OVERALL EMPLOYEE ENGAGEMENT
RELATIONSHIP WITH SUPERVISOR
An engaged employee is a hard-worker, receiving satisfaction from his or her work. Employee Engagement was measured by asking survey respondents to rank their employer on overall satisfaction and the employee’s willingness to give extra effort to help the company succeed, likelihood of continuing their career with the company for at least two more years, and likelihood of recommending the company’s products/ services and employment. Kingsbrook Lifecare Center
One of the most important relationships in the workplace is between employees and their immediate supervisors. Not only are goals and habits passed from supervisor to employee, but traits like attitude and zeal in a supervisor will spread, enlivening employees with a desire to excel. Survey respondents were asked to rank their supervisors on how fairly and respectfully they treat others, how well they handle work-related and personal issues, ability to give constructive criticism or praise, openness to hearing opinions or feedback, encouragement to develop to fullest potential, and trust. Trilogy Health Care Services, LLC
ROLE SATISFACTION Matching the right person with the right job is as crucial to an organization’s success as it is to its employee satisfaction. The Role Satisfaction portion of our survey asks employees to rank the following: how well they like their work; whether they are given proper authority to make decisions; job security; realistic deadlines; feeling valued as part of a team; ability to maintain a reasonable balance between work and personal life; skills and abilities being used well; and whether they’ve been given a clear understanding of their job role and the importance of that role to the success of the organization. Trilogy Health Care Services, LLC
WORK ENVIRONMENT The right work environment can boost employee satisfaction, production and ingenuity, all of which help to make a healthy work environment for employees and employers alike. For this portion of our survey respondents were asked to rank their employers on physical working conditionsthings like lighting, temperature control, cleanliness, noise control, and safety. Employment Plus, Inc.
TRAINING AND DEVELOPMENT A properly trained employee is a fullyfunctioning employee. For the training and development portion of the survey employees were asked to rank their employer on adequacy of initial and on-going training, adequacy of information, equipment and resources, clearly explained expectations for advancement, training or experiences to help explore other possible opportunities within the company, and trust in fair opportunities for increased pay and promotion consideration. Trilogy Health Care Services, LLC
1
Large Company
Stoll Keenon Ogden PLLC Firm Overview At Stoll Keenon Ogden PLLC the asset we prize the most, and work the hardest to preserve, is our culture. Service above and beyond the practice of law—to the public, the community and the legal profession—has always been another hallmark of our culture. A law firm is a service organization and any service organization is only as good as each person. Our goal is always to hire the best, offer the best training, retain the best and provide the best possible working environment. Across the years, as we have grown and diversified, as the law has evolved and our clients’ needs have changed, we have never forgotten who we are and why we are here. In a sentence, we are a client-oriented, service-oriented, people-oriented law firm. As this sequence suggests, our clients always come first. That’s why our mission statement says: “Our clients’ success is our mission.” That’s why we pride ourselves on being always here for them.
2
Large Company
“We try to do two things every day at Stoll Keenon Ogden: Provide our clients with the utmost in legal services and provide our people with the best possible place to work. We believe the two are inextricably linked. Professionals who work in an exciting, rewarding, and collegial environment understand the importance of putting the client first. Putting our clients first is what we’re all about; our clients’ success is our mission.” -Bill Lear, Chairman of the Board.
3
First Corbin Long Term Care First Corbin Long Term Care has a successful history of providing compassionate nursing care and rehabilitation services to people in southeast Kentucky. First Corbin Long Term Care opened its first nursing home, Hillcrest Nursing Home, in 1972. Today, our nine nursing homes employ more than 1,200 employees that provide 24-hour nursing care; physical, occupational, and speech therapies; radiology, laboratory, and pharmacy services; individualized activity programs; and much more. Our facilities offer calm, comfortable surroundings to enhance our resident’s personal freedom and dignity. We emphasize lifelong learning, personal growth, health, and wellbeing.
Large Company
Edward Jones
Pikeville Medical Center
Edward Jones is the nation’s largest financial-services firm in terms of branch offices, with 10,300 U.S. locations. Every aspect of firm business, from investment types to branch locations, is designed to cater to its nearly 7 million individual investors in communities where they live and work. Financial advisors work with clients to understand personal goals and create long-term, well-balanced, buy-and-hold investment solutions.
Pikeville Medical Center is a 261-bed, ultra-modern facility on a sprawling 500,000 square-foot campus with more than 1,700 employees and 260 physicians. Committed to providing quality, regional healthcare in a Christian environment, PMC is a nationally recognized healthcare facility that offers more than 300 services. The hospital, awarded as one of the Best Places to Work in Kentucky for three years, was recently selected as one of the nation’s Best Places to Work by Modern Healthcare Magazine and the National Hospital of the Year by the American Alliance of Healthcare Providers.
PMS 5535
4
Large Company
A Best Place to Work in Kentucky for 2005, 2006, 2007, 2008, 2009 & 2010 • 2009 Alfred P. Sloan Award Winner
Our attorneys are experienced litigators at both the administrative level and in state and federal courts. Our firm’s knowledge in employment and labor allows us to provide risk management services targeted at limiting employment and labor related claims.
PMS 5535
Preventing Legal Problems, Resolving Legal Disputes, Advancing Legal Interests 333 West Vine Street, Suite 1400 • Lexington, KY 40507 • (859) 255-8581 PMS Black
10
Black
Best Places to Work in Kentucky 2010
11
5
Large Company
6
Large Company
9
Large Company
10
Large Company
Stites & Harbison PLLC
First Federal Savings Bank
Appriss Inc.
Zappos.com, Inc. A Delaware Corporation
Stites & Harbison, PLLC, is a regional business and litigation firm with attorneys Kentucky, Virginia, Georgia, Indiana and Tennessee. Founded in 1832, Stites & Harbison is one of the oldest law practices in the nation and among the largest law firms in the Southeast. Our attorneys are consistently recognized by their peers in leading legal directories. Recent firm honors include being named one of the 50 Best Overall Law Firms in America (Global Research), one of the Leading Law Firms in America (The American Lawyer), a Go-To Law Firm® (Corporate Counsel), one of the Top 100 Law Firms for Diversity (MultiCultural Law Magazine) and a Top 10 Growth Firm (National Law Journal).
Founded in 1923 and headquartered in Elizabethtown, Kentucky, First Federal Savings Bank (First Federal) is a regional financial institution with 22 banking centers located in thirteen central Kentucky and southern Indiana cities. The bank’s holding company is a publicly owned corporation traded on the NASDAQ Exchange (FFKY). First Federal is one of the largest banks headquartered in the Commonwealth of Kentucky, with 350 employees and over $1 billion in consolidated assets. The Bank offers a wide array of retail and commercial products and services and prides itself on its tradition of unmatched customer service and community support.
Appriss helps local, state, and federal criminal justice agencies serve and protect their citizens. Its flagship product is VINE, the national victim notification network, keeping crime victims informed of the custody and court status of offenders. VINE Protective Order notifies petitioners when a protective order is served and Sex Offender Solutions help law enforcement manage sex offender registration, verification, and notification to citizens. Appriss offers pioneering Integrated Criminal Justice applications including JusticeXchange a national information sharing solution. Appriss is also the technology provider for NPLEx (National Precursor Log Exchange), a real-time tracking system that manages purchases of cold medicines containing pseudoephedrine.
Zappos.com, Inc. realizes that happy employees are productive employees, and they sure know how to keep their employees happy! Zappos employees enjoy free catered lunch and free snacks, drinks and ice cream every day. One hundred percent of their full time employees’ medical, dental and vision coverage is paid for by the company. Each employee can give a company-paid $50 bonus to a coworker each month. There’s even a karaoke DJ set and a video game lounge in the employee cafe for team members to enjoy. Zappos. com, Inc. is a online service company that sells shoes, handbags, electronics, apparel and eventually everything and anything!
Large Company
7
8
Large Company
11
Large Company
12
Large Company
SurePoint Lending
Frankfort Regional Medical Center
King’s Daughters Medical Center
Somerset Community College
SurePoint Lending, a residential mortgage lender, opened its first office in Louisville, KY in 1995 with five employees. Since then, SurePoint has become a leader in the mortgage industry, licensed in 45 states and lending nationwide. With offices in Louisville, Indianapolis, Nashville and Tampa, SurePoint now employs more than 500 people. In 2009, SurePoint won the BBB Torch Award for Marketplace Ethics, and was ranked as a Top 20 FHA Lender. SurePoint attributes its success and growth to providing employees a positive, energetic environment, and rewarding its employees’ hard work and dedication through promotion from within.
FRMC supports the growth and advancement of its employees which enable us to provide excellent quality care to our patients. “This approach has cultivated an environment that employees are proud of and has enriched our employees lives as they continuously are learning new things and have the opportunity to grow as individuals and accomplish personal goals,” said Chip Peal, CEO. FRMC supports career goals and development and advancement opportunities in a number of ways. One example would be the hospital’s Tuition Reimbursement Program which offers $6,000 per year for employees to continue their education.
King’s Daughters Medical Center is one of America’s Top Hospitals, serving a broad community including counties in Kentucky, Ohio and West Virginia. We’re a locally controlled, not-for-profit, 465bed regional referral center. In early 2010, KDMC has more than 4,400 team members who contribute to the many regional and national recognitions, including: a 100 Top Cardiovascular Hospital; Fortune Top 100 employer for all industries; and a Top Kentucky employer. KDMC has achieved national accreditation in treatment of heart failure, chest pain, cancer, and diabetes. Together with our physicians, allied health providers and volunteers, we are more than 5,000 people serving our communities.
Somerset Community College is a comprehensive two-year institution of higher education located in South Central Kentucky. SCC has campuses in Somerset and London, centers in Clinton, McCreary, Casey, and Russell Counties. SCC changes lives by providing accessible and affordable education and training through academic and technical associate degrees; diploma and certificate programs in occupational fields; pre-baccalaureate education; adult, continuing and developmental education; customized training for business and industry; and distance learning. Every year the SCC provides real opportunity to real people – transforming the economy by transforming the lives of the people who live in the region.
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Best Places to Work in Kentucky 2010
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Central Bank & Trust
KORT-Kentucky Orthopedic Rehab Team
National Patient Account Services
Baptist Hospital East
Central Bank is a leader in serving the needs of individuals and businesses for banking, insurance, investment, mortgage, and wealth management services. With 500 Central Bankers serving more than 100,000 customers, the bank believes that dedicated community service is essential to its mission. Beyond financial investments and sponsorships, its staff provides leadership and service through participation in community, charitable and educational groups in Kentucky. It has been consistently selected as a Best Place to Work in Kentucky.
Kentucky Orthopedic Rehab Team (KORT) is an outpatient physical and occupational therapy company and has more board-certified specialists than any other physical therapy provider in Kentucky. We help people regain strength, increase flexibility, improve mobility and reduce pain without drugs or surgery – in short, we help people get back to work, get back to play and get back to doing what they love to do. We’re here to help you on the road to recovery and we’ll be with you every step of the way. KORT’s licensed athletic trainers provide sports medicine to numerous high schools and colleges. Founded in 1987, KORT has over 35 clinics throughout Kentucky and Southern Indiana.
National Patient Account Services (NPAS) is one of the healthcare industry’s largest providers of early-out collection services. Since 1980, NPAS has been improving the bottom line for forwardthinking hospitals. Today’s healthcare executives face growing financial pressures: large numbers of uninsured patients, higher employee co-pays and deductibles, and lower reimbursements from insurance companies and government agencies. NPAS understands, serving more than 260 healthcare facilities in 35 states and collecting on $6.5 billion in A/R per year. NPAS brings the experience and knowledge to provide you “More Margin for Your Mission.”
At Baptist Hospital East, our employees like being in the hospital. About 28 percent of employees have worked at the hospital for 10 years or more. Applicants choose Baptist East because of the hospital’s excellent reputation for quality patient care; employees stay because of the close-knit atmosphere and friendships. The 519-bed hospital is a recognized healthcare leader, among the top five hospitals in the state for total joint replacements, maternity care, neurosciences and emergency services. A recognized employer of choice, family-friendly practices include an on-site day care center, flexible benefit plans, and discounted membership to the Baptist East/Milestone Wellness Center.
Central Bank serves nine counties: Bath, Boone, Clark, Fayette, Jefferson, Jessamine, Kenton, Madison and Scott through its network of banking centers and online at www.centralbank.com .
Honored to be named One of The Best! For more than 30 years our employees have provided care, comfort and counseling for people facing life-limiting illnesses. Congratulations to our team members for delivering the best care to our patients and families at one of the best places to work in Kentucky.
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Large Company
Corning Incorporated
Wyatt, Tarrant & Combs, LLP
Corning is the world leader in specialty glass and ceramics. We create and make keystone components that enable high-technology systems for consumer electronics, mobile emissions control, telecommunications and life sciences. Corning succeeds through sustained investment in R&D, over 150 years of materials science and process engineering knowledge, and a distinctive collaborative culture.
Wyatt, Tarrant & Combs, LLP is a full-service regional law firm with over 200 lawyers, and offices in Kentucky, Tennessee, Indiana, Mississippi, and Colorado.
Employees at the Harrodsburg plant are committed to supporting the community in which they live and work through their Community Outreach Council.
www.hosparus.org
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We recognize that our success is a by-product of our clients’ success. It has been our good fortune to be entrusted with the important work of exceptional clients. Many of these client relationships have grown and endured despite difficult economic cycles. To provide the excellent service our clients deserve, we have adopted a “one firm” approach, in which all of the Firm’s resources are brought to bear on our clients’ behalf.
A non-profit hospice organization serving more than 5,000 patients and families annually in Kentucky & Southern Indiana. BPTWmag_halfpghoriz8x5_4C.indd 1
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Our people prove that with Corning, there is always more behind the glass.
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Corning is honored to be recognized by the Kentucky Chamber of Commerce as one of the Best Places to Work in Kentucky. Our Harrodsburg facility is part of the reason we’re a leading supplier of high-technology glass for liquid crystal displays. We are proud of our people for delivering a world-class product while creating a positive work environment and supporting the local community through active volunteer participation. Congratulations to all of our Harrodsburg employees.
Kindred Healthcare, Support Center
Norton Healthcare, Inc.
Kindred Healthcare, Inc., a top-200 private employer in the United States, is a healthcare services company based in Louisville, Kentucky with annual revenues of over $4 billion and approximately 54,100 employees in 41 states. At December 31, 2009, Kindred through its subsidiaries provided healthcare services in 621 locations, including 83 long-term acute care hospitals, 222 skilled nursing centers and a contract rehabilitation services business, Peoplefirst rehabilitation services. Ranked first in Fortune magazine’s 2009 Most Admired Companies “Health Care: Medical Facilities” category, Kindred’s mission is to promote healing, provide hope, preserve dignity and produce value for each patient, resident, family member, customer, employee and shareholder we serve.
For more than a century, Norton Healthcare’s faith heritage has guided its mission to provide quality health care to all those it serves. Today, Norton Healthcare is the Louisville area’s leading hospital and health care system (44 percent market share) and third largest private employer, providing care at more than 100 locations throughout Greater Louisville and Southern Indiana. The not-for-profit system includes five Louisville hospitals; 11 Norton Immediate Care Centers; 10,900 employees; some 390 employed medical providers; and more than 2,300 total physicians on its medical staff. Norton Healthcare serves patients in the Greater Louisville area, including Southern Indiana, and throughout Kentucky.
Corning is a registered trademark of Corning Incorporated, Corning, N.Y., USA © Corning Incorporated, 2010
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Central Baptist Hospital
Pattie A. Clay Regional Medical Center
J.J.B. Hilliard, W.L. Lyons, LLC
Central Baptist Hospital is a 371-bed medical research and education center that prides itself on being the hospital of choice for families in central and eastern Kentucky. Awards for exceptional service are handed out quarterly and range from $1,000 to $5,000. The hospital promotes a healthy work-life balance by offering discounted rates for childcare at an on-site childcare development center, and discounted rates for the hospital’s fitness and wellness center. Those wanting to advance their careers can take advantage of the mentoring and leadership training programs offered at the hospital.
Pattie A. Clay Regional Medical Center, founded in 1892, is a 105-bed community hospital that has grown and evolved in direct response to the changing healthcare needs of the people it serves. It is a privately owned and operated not-for-profit healthcare provider delivering a continuum of care from birth to end of life, and every stage in between. It offers the highest level of patient care to Madison and the surrounding counties through several locations. Pattie A. Clay has a rich history of providing patient-centered care and attributes its well-respected standing within the community to the exceptional people that dedicate themselves to patient care excellence everyday.
Hilliard Lyons focuses on the creation, preservation and distribution of its clients’ wealth. The firm specializes in planning issues that include retirement, business succession, trust and estate planning and education funding. Hilliard Lyons offers comprehensive financial services and advice, including managed accounts from the country’s premier managers, as well as a broad menu of investment vehicles, such as stocks, bonds, options, mutual funds, annuities and insurance to facilitate the financial strategies recommended.
Best Places to Work in Kentucky 2010
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WE’RE PROUD TO BE NAMED
BEST PLACES TO WORK IN KENTUCKY!
Our patients aren’t the
Georgetown Community Hospital
Sun Tan City
Georgetown Community Hospital is a 75-bed acute care facility with an award-winning history of providing excellent health care. The hospital continues to add new medical services and to grow the number of specialist and primary care physicians, who work with the hospital to provide patients with a broad range of quality healthcare. We utilize the most advanced technology including bariatric, orthopedic, and general surgery; women’s services; and outpatient services including physical therapy and radiology.
Sun Tan City is the largest tanning salon operator in the Ohio Valley region with over 100 locations in eight states. The business provides full-service indoor tanning services and related products to consumers.
SERVICE OFFERINGS INDUSTRIAL/CLERICAL STAFFING HEALTHCARE/PROFESSIONAL STAFFING CUSTOMIZED TRAINING & COACHING TESTING & SCREENING SERVICES SAFETY CONSULTING & SUPPLIES
10 KENTUCKY LOCATIONS AND GROWING 888.318.5627
www.employmentplus.com
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only ones who
Sun Tan City was founded in 1999 in Elizabethtown, KY by brothers Rick and David Kueber. By 2002 the brothers fully exited their primary business venture (video rental) and Sun Tan City (five locations at that time) became their primary focus. In the next seven years Sun Tan City grew by 62 locations and enjoys both a strong presence in urban markets (they are the leading provider in Nashville TN, Louisville and Lexington KY), as well as rural and suburban markets.
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receive the best treatment.
Large Company
We’ve done it again! For the fifth straight year, Norton Healthcare has been named one of the Best Places to Work in Kentucky. Learn more about joining a remarkable team of people providing remarkable care at NortonHealthcare.com/careers.
Alltech
Stock Yards Bank and Trust
Clark Regional Medical Center
Alltech’s mission is to improve animal health and performance by adding nutritional value to feed naturally. Alltech provides natural alternatives to the multiple challenges facing the animal feed industry, such as the search for alternative raw materials.
A WOW! experience is what employees and customers can expect from Stock Yards Bank and Trust. For over 100 years, we’ve treated our employees as family and although the Bank has grown tremendously over the years, we know that true service to both our customers and employees is at the core of our success. Although SYB offers great benefits, a free fitness center, holiday bonuses, pot lucks and fun events, it’s our employees who make SYB such a great place to work. We all are committed to providing a WOW! experience to each other, our customers, and our community by creating a work environment where serving others is second nature.
Clark Regional Medical Center is a not-for profit, 100 bed regional hospital located in Winchester, Kentucky, offering acute and longterm care services. Providing quality care for more than 93 years to the residents of Clark and surrounding counties, Clark Regional offers state of the art technology and services close to home. CRMC employs more than 500 staff members and is accredited by Healthcare Facilities Accreditation Program (HFAP). Diagnostic Center for Women was recently recognized as a Breast Imaging Center of Excellence by the American College of Radiology and is one of nine of the 160+ Breast Imaging Facilities in Kentucky to receive this award.
Alltech is proud to sponsor The Alltech FEI World Equestrian Games to be held in 2010. This is the first time an animal health company has ever sponsored an international sporting event of this stature. These World Championships reflect our core values of exhibiting a passion for excellence, delivering peak performance through nutrition, and striving for a future made possible by innovative research.
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• Rewarding careers • Competitive benefits • Scholarship programs
Best Places to Work in Kentucky 2010
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Simpson County Schools Board of Education
Hosparus Inc.
The Simpson County School system is located 30 minutes north of Nashville, TN in historic Franklin, KY. We are a top-ranked learning community that graduates thoughtful, productive and caring citizens who are prepared to succeed in a global and ever-changing society. Our community consists of 3 elementary schools, 1 middle school, 1 high school, and one alternative school - the Learning Opportunities Center. There are 3000+ future graduates and 500+ dedicated, enthusiastic, and caring employees. Our mission is simple... successfully educating every child we serve. This happens with both parental and community support…here we listen to the voices of our customers!
For more than 30 years, Hosparus, a fully accredited non-profit hospice organization, has provided care, comfort and counseling for people facing life-limiting illnesses in Kentucky and Southern Indiana. Hosparus cares for more than 5,000 patients and their families each year and provides pain control, control of symptoms, medication management, personal care such as bathing, skin care and light housekeeping, counseling and spiritual care.
Bottom Line Systems, Inc. Ensuring Fair, Accurate Payment for the Quality Care you Provide
As a payment compliance partner, BLS provides organizations with a range of services to help navigate today’s complex billing and payment environment.
All services are delivered wherever a patient calls home: a family residence, a nursing home, an assisted living facility, an inpatient unit, or a hospital.
! n a T o t e c la P t a Grereat Place to Work! G
A Wealth of Services from One Business Partner Our services include assistance with: • •
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Payment Compliance Unintended/Unwarranted discounting Credit Balance Reconciliation Denial Management Physician Claims Ancillary Providers Secondary Payer Review
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Chart Audits by RN’s of Stop Loss Accounts Silent PPOs Refund Review Medicare Advantage Workers’ Compensation Accounts Receivables Difficult/Complex Claims
ACCURACY . INTEGRITY . PARTNERSHIP . RESULTS .
Bottom Line Systems, Inc. 541 Buttermilk Pike, Suite 401 Crescent Springs, Kentucky 41017 www.onlinebls.com
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Visit us at: suntancity.com employment@suntancity.com
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Hazard Community & Technical College
Lexington Clinic
Hazard Community and Technical College (HCTC) is an innovative, learning-centered 21st Century College. HCTC partners with students of all ages and backgrounds, helping each design a satisfying future filled with accomplishment. HCTC provides affordable access to college and workforce readiness through a comprehensive Career, College and Life Planning support structure. The College offers top-shelf transfer, technical, and healthcare programs; customized business/industry training through Workforce Solutions; and lifelong learning options. HCTC is a collaborative catalyst for progress in the Eastern Kentucky region, blending honored Appalachian traditions with diverse global innovations. HCTC employs 270 full-time and 70 team-oriented professionals who use their talents to inspire hope and transform lives.
Lexington Clinic is celebrating 90 years of service to the Bluegrass. As Kentucky’s oldest and largest multi-specialty medical group, Lexington Clinic has a longstanding reputation for superior patient care and leadership in the medical community. Lexington Clinic is comprised of more than 1000 employees and 200 medical providers, caring for patients at 18 locations throughout the region. Lexington Clinic is dedicated to healthcare excellence and provides primary medical care for all members of the family, as well as a full spectrum of specialty care services.
Best Places to Work in Kentucky 2010
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Best Places to Work
QUOTABLES Big Ass Fans is a great place to work simply because of the friendly employees, unique culture and the opportunity to grow professionally. Every employee is essential to the company’s growth. Paul Lauritzen, Director of Business Development, Big Ass Fans At Booz Allen, we’ve identified 3 things that really set our firm apart from other places our staff could choose to work: the excellence of the work we do for clients; the exceptional nature of our people; and the spirit of service that we carry into our communities. Betty Thompson, Senior Vice President of Human Resources , Booz Allen (We) accommodate the needs of our associates and provide a healthy work-life balance through flexible scheduling options, part-time hours, job share programs and condensed work weeks. Lynette Koenig, Human Resource Manager, Bottom Line Systems Each year we recognize our top performers at a Rally attended by all employees. Luther Deaton, Jr., Chairman, President & CEO, Central Bank Creative Lodging Solutions’ success this year can be attributed to two main things: 1) carefully reviewing the previous year’s survey and developing a plan to address our shortcomings, and 2) maintaining a quarterly calendar of scheduled employee communication, activities and recognition Craig Baughman, Executive Vice President, Creative Lodging Solutions DDF encourages its staff to get involved in the community in which they live and work. The DDF Charitable Foundation was able to assist a local school financially with their new playground and the staff of DDF have volunteered and provided a truck-load of school supplies for the 2009-2010 school year. Lori DeSantis, Director of Administration, Dean Dorton Ford, PSC
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Edward Jones was founded on the principle that the people who work for the firm are the source of its success. That belief is responsible for many of the firm’s practices, including sharing the profits with associates, a culture of caring that helps associates through personal and professional challenges, and offering partnership to those who demonstrate significant contributions to the firm Carmack Kersey, Financial Advisor and Regional Leader, Edward Jones, Winchester, KY
First Federal has developed a unique culture of “giving”... giving to a wide variety of charitable organizations through continual fund-raising activities and events; giving through civic and economic development activities to improve quality of life; and finally, giving to one another in times of need as if we are a family instead of a company. B. Keith Johnson, CEO, First Federal I am consistently impressed with how management encourages entrepreneurial thinking and the freedom to implement new ideas. Employees are heard and treated well. Becky Bennett, Genscape Independence Bank focuses on providing our employees with a family-like atmosphere. Tawna Wright, Vice President, Human Resource Officer, Independence Bank At KDMC, the Idea Bank helps develop and maintain our team members’ sense of ownership with the organization. The program invites and rewards innovative suggestions from all levels of the medical center. Larry Higgins, Senior VP, Organizational Effectiveness/Chief Leadership Officer, King’s Daughters Medical Center The generosity and good-will generated by the administration of Kingsbrook is its finest quality, without a doubt setting it apart from any other medical facility. Nathan Holbrook, Information Systems, Kingsbrook Lifecare Center
We teach that it is often the “little” things performed consistently and sincerely that can transform a simple interaction and turn it into an extraordinary experience. Each day, our team members do this for our patients and also for each other. Mary Jane Shadowen, Senior WOW Officer, KORT
Senior Care believes one of our best practices revolves around RHTR (recruiting, hiring, training and retaining). The recruiting process starts and ends with retention in mind. David H. Hobbs, Senior Vice President-Administration, Senior Care, Inc.
Through our Employer of Choice Continuum, we have created a better environment, culture and rewards structure than any of our competitors. Edward Jerdonek, President & CEO, Luckett and Farley
Every employee at SCC is eligible to take up to six credit-hours per semester up to a total of 18 credithours per year with tuition waivered at any Kentucky public college or university Dr. Jo Marshall, President and CEO, Somerset Community College
Messier-Bugatti USA takes great pride in our culture of empowering all of our employees to achieve remarkable achievements. We do this through daily demonstration of our core values and an environment of open communication and mutual respect Patrick Haywood, CEO/GM, Messier-Bugatti Our benefits package is great! I am often called by salespeople who want to help me “improve my benefits package”…until they learn what we provide to our employees and they tell me they have nothing more to offer. Pamela L. Brock, Vice President, Middlefork Financial Group In our monthly Foresight meetings, employees have the ability to make suggestions related to their work environment , processes, policies and procedures. These changes are not just heard but acted upon Sherri Harbsmeier, SPHR, Regional Director of Human Resources, NPAS Our employees demonstrate a dedication to our community through volunteer services like Bowl for Kids Sake, Adopt a Family, United Way, and Salvation Army fill-a-bag. Bob Hudson, CEO , Pattie Clay Our staff takes pride in the quality healthcare they deliver in a Christian environment, along with prayer and attention to the patient’s spiritual needs. Walter E. May, President and CEO, Pikeville Medical Center
At Traditional Bank, we realize that sometimes it’s the little things that make work meaningful. A heartfelt thank you from a customer, words of encouragement from a co-worker . . . or a Christmas bonus check personally delivered by your CEO dressed in a pair of candy cane pants. Beverly Riddell, Vice-President of Human Resources, Traditional Bank Our President goes to great lengths to personally communicate our values throughout the organization. This unique culture of passionately serving others results in a highly engaged and satisfied group of employees. John Eckman, Vice President of Human Resources, Trilogy
Relationships are built on many things...
Like feeling valued as a client. Crowe Horwath LLP takes pride in the relationships we have with our clients. In a recent client survey, our clients said we do a better job than our competitors of making them feel valued as a client. Crowe is one of the largest public accounting and consulting firms in the United States. Over the course of nearly seven decades, Crowe has evolved from a small local firm to part of a global network. As a leading independent member of Crowe Horwath International, we assist clients nationally and worldwide. Offering a full suite of services – audit, tax, advisory, risk, and performance – Crowe can help you achieve growth, manage risk, solve complex financial and performance issues, and maintain sound corporate governance. Our track record speaks for itself. According to “Public Accounting Report,” Crowe was the “fastest growing tax practice of all Top 10 CPA firms” in 2008, and for the first three quarters of calendar-year 2009, Crowe was the auditor of choice as more public companies switched to Crowe for their audit needs. To learn more about our commitment to building lasting relationships or for more information on Crowe in Kentucky, contact Tony Brutscher at 502.420.4409 or tony.brutscher@crowehorwath.com.
We practice care and concern for employees by creating a familyoriented format, the encouragement of continuing education, safety first and always the commitment to a high standard of integrity Barbara Clark, Plant Accounting Specialist, Warren RECC Our mission is to be the last job you’d ever leave. Craig Adkins, VP of Services and Operations, Zappos In today’s competitive market, SurePoint continues invest in the success of our employees. We want our employees to not only find satisfaction with their work; we want them to enjoy walking through the door each day Jordan Pohn, CEO, Surepoint Lending
Audit | Tax | Advisory | Risk | Performance
The Unique Alternative to the Big Four ®
Crowe Horwath LLP is a member of Crowe Horwath International, a Swiss association. Each member firm of Crowe Horwath International is a separate and independent legal entity. Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Crowe Horwath International or any other member of Crowe Horwath International and specifically disclaim any and all responsibility or liability for acts or omissions of Crowe Horwath International or any other Crowe Horwath International member. Accountancy services in Kansas and North Carolina are rendered by Crowe Chizek LLP, which is not a member of Crowe Horwath International. © 2010 Crowe Horwath LLP FW9889
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1 Genscape, Inc. Genscape, Inc., the leading global provider of energy information for commodity and financial markets, invites you to see the energy for yourself. From the moment you enter Genscape’s office you will know that the Company is devoted to its employees and its unique culture by the bright colors on the walls, the community candy drawer, and the smiles on employees’ faces. Working at Genscape, you don’t just see the energy, you feel it too. Throughout the year, employees take part in outings ranging from golf scrambles and dodge ball tournaments to girl’s nights out and local giving initiatives. Fridays emphasize the family-like atmosphere as employees enjoy free catered lunch. Not to be missed is Genscape’s annual holiday party when employees are celebrated for their achievements in innovation, positive impact, hard work and diligence. Exemplary employee benefits include an on-site fitness center, generous fitness reimbursements, and health insurance that is subsidized at 70-80% for employee and family coverage. For those wishing to advance their careers, tuition scholarships
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Appalachian Wireless
At Trilogy Health Services, service starts with a personal commitment to providing outstanding service to all of customers including the communities we serve. As part of our community outreach efforts, we hold two company-wide fundraisers each year. Last Spring, we donated over 134,000 pounds of food to local food banks. We followed this with an even more successful holiday fundraiser, donating over $260,000 for local charities. The spirit of giving is alive and well at our company!
Employees at Appalachian Wireless are given every opportunity to lead healthy lives. The company pays 100 percent of premiums for employees and all dependents for health, vision, dental and prescription coverage. There’s a fitness center on site that’s free for all employees and their dependents over 10 years old to access during or after work hours. And employees can take advantage of an annual health fair with free flu vaccinations, cholesterol screenings, blood pressure checks and more. Appalachian Wireless provides wireless and fiber optic services to residents in southeastern Kentucky and some areas of West Virginia, Virginia and Tennessee.
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Small/Medium Company
Software Information Systems, LLC
Booz Allen Hamilton, Inc.
SIS strives to be the provider of choice for companies seeking technology solutions. SIS’s nine core competencies include: Server & Storage Optimization, Virtualization, Business Continuity, Network & Data Security, Managed Maintenance Services, Collaboration & Messaging, Intelligent Information – On Demand, Custom Development, and Staff Augmentation.
Booz Allen Hamilton has been at the forefront of strategy and technology consulting for 95 years. Every day, government agencies, institutions, corporations, and not-for-profit organizations rely on the firm’s expertise and objectivity, and on the combined capabilities and dedication of our exceptional people to find solutions and seize opportunities. Providing a broad range of services in strategy, operations, organization and change, information technology, systems engineering, and program management, Booz Allen is committed to delivering results that endure.
Founded in 1982 and headquartered in Lexington, KY, SIS also has regional offices in Indiana, Michigan, Ohio and West Virginia. SIS has been an IBM Premier Business Partner for over 10 years in a row. SIS has also been named Lotus Partner of the Year (2009) and won the first ever Lotus Marketing Award (2010).
Small/Medium Company
Trilogy Health Services, LLC
To celebrate our second consecutive recognition as a Best Place to Work in Kentucky, each of our employees received a T-shirt noting our achievement, which they have proudly worn throughout the year.
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are available in addition to internal development programs such as Energize U. Additionally, employees participate in yearly bonus and stock option programs – sharing in the Company’s profits. Employing more than 160 employees working in software/product development, field operations, and other areas, Genscape has increased its world-wide presence by establishing offices in Louisville, KY; Boston, MA; Boulder, CO; New York City, NY; and Amsterdam, The Netherlands. Customers include the majority of the top 50 US and European power generating, trading and marketing companies, as well as the Department of Energy and the Federal Energy Regulatory Commission (FERC).
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Small/Medium Company
Just look what we accomplish when we put our heads together.
We would like to thank each and every one of our employees for making Central Baptist Hospital one of Kentucky’s Best Places to Work. We would also like to congratulate all of the organizations with which we were chosen to share this honor.
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Best Places to Work in Kentucky 2010
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Experience HR. 26th Annual Kentucky SHRM Conference September 29 – October 1, 2010 Louisville, Ky. Kentucky International Convention Center Louisville Marriott Downtown
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Small/Medium Company
Small/Medium Company
Independence Bank
Fellon-McCord
Independence Bank always strives to do right by our customers– and our employees. That’s why, during the 2009 ice storm, we didn’t think twice about driving from Owensboro to Alabama to purchase generators for employees without power. That’s why during a bank holiday we chartered a bus to take our employees Christmas shopping. That’s why our employees are the third largest shareholder in the bank. That’s why after all these years, we’re still a family business, living and working in the communities we serve. And that’s why; once again, we’re one of Kentucky’s Best places to work
Fellon-McCord is an energy consulting and management company working with its clients’ energy procurement and facilities’ engineering personnel to source the most economic and reliable energy supplies available. A pioneer in energy consulting and management since 1992, it focuses on the physical, financial, regulatory and legislative components of the global energy markets. Fellon-McCord’s clients include leading automotive, building materials, chemical, food processing, aluminum and steel, municipal and institutional consumers.
www.kyshrmconference.com
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Benefit Insurance Marketing
Middlefork Financial Group, Inc.
Employment Plus, Inc.
Town & Country Bank and Trust Co.
Benefit Insurance Marketing exists to “improve the quality of life of those we serve” which undoubtedly is the catalyst for making us a Best Place to Work. Our team of professionals takes great pride in delivering our value proposition while exhibiting exceptional work ethic and an adherence to excellence. There is great trust, honest communication and accountability among team members which creates a special camaraderie and a safe culture within our organization. While serving our clients, we also retain an outward focus with Team BIM’s version of “Pay it Forward” combined with volunteer paid time off to give back to our communities. We are a proud recipient of Best Places to Work!
Middlefork Financial Group, Inc. is a bank holding company located in Southeastern Kentucky. We proudly own Hyden Citizens Bank (Hyden), Farmers State Bank (Booneville), Farmers & Traders Bank (Campton) and Middlefork Insurance Agency. Each bank offers fullservice financial services to our customers and our Insurance Agency has five independent offices throughout southeastern Kentucky. Within our organizations, we embrace quality customer service, dedicated employees, qualified management and competitive products with an energetic involvement in our communities.
EP Statement - Employment Plus is a full-service human resources firm based out of Bloomington, Indiana. This February we celebrated our 17th year in business. We have grown our business from one original location to over sixty locations in thirteen states. From staffing to employment screenings, recruiting services to safety supplies, and solutions for all of your HR needs, Employment Plus has the power of six companies in one.
According to the Best Places to Work Employee Comment Report, Town & Country Bank and Trust Co. is committed to treating everyone as equals, “I believe they treat you as a person. When an emergency comes up they support us and make no demands on the time we may need for our families”. As well as treating everyone equally, TCBT creates an environment in which everyone is able to trust their co-workers and upper management. Also, one employee wrote; “Even in these tough times, my employer has found creative ways to reduce costs without having a reduction in the work force.”
Employment Plus employs over 160 full time employees and over 15,000 temporary associates servicing our clients. Our growth over the years is the result of creating meaningful partnerships and delivering what we promise, and because of this we are able to boast a client retention rate of over 96%.
Best Places to Work in Kentucky 2010
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Small/Medium Company
Air Hydro Power
Sturgill, Turner, Barker & Moloney, PLLC
Stanley, Inc.
The Air Hydro Power Basics: Be fair and consistent; smile a lot; do the right thing; laugh at your own mistakes; work hard and play harder. Air Hydro Power is a company where the uniqueness of each person is appreciated and put to its best use. You can feel the energy and enthusiasm when you walk through our doors. It starts from the top and flows on through. Life is short … why not enjoy the ride?!
Sturgill, Turner, Barker & Moloney, PLLC is a civil litigation law firm providing legal services to clients throughout the Commonwealth of Kentucky. The firm’s attorneys practice in several areas including, but not limited to, business and corporate law, constitutional law and civil rights, education law, employment and labor law, health care law and wills, trust and estates.
Stanley is a provider of information technology services and solutions to U.S. defense, intelligence and federal civilian government agencies. Stanley offers its customers systems integration solutions and expertise to support their mission-essential needs at any stage of program, product development or business lifecycle through five service areas: systems engineering, enterprise integration, operational support, business process management, and advanced engineering and technology. Headquartered in Arlington, VA, Stanley has approximately 5,000 employees at over 100 locations in the U.S. and worldwide. Stanley has been recognized by FORTUNE® magazine as one of the “100 Best Companies to Work For” from 2007 through 2009.
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Working Hard to Make Your Company a Best Place to Work.
Proud to be a founding partner of Best Places to Work in Kentucky.
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TIMELY PUBLICATIONS HELP YOU FIND ANSWERS TO COMPLEX
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Kingsbrook Lifecare Center
Traditional Bank, Inc.
Team members at Kingsbrook Lifecare Center are not only co-workers, they are part of a big extended family. As a compassionate nursing facility, Kingsbrook Lifecare Center understands that all families experience hardships from time to time. The facilities’ team member compassion committee was formed to assist team members when they are faced with tragedies that cause financial crisis. Many team members take advantage of the tuition reimbursement, flexible scheduling, and computer purchase programs. Team members are eligible for an annual incentive bonus payout based on the outcomes of organizational goals. Kingsbrook encourages healthy living and offers discounted memberships to various health clubs, Weight Watchers, etc. with the option of payroll deduction.
Traditional Bank has been providing quality banking services since 1902, and is proud of its history of serving Kentucky as an independent, community bank. Through responsive leadership, local decision makers and a commitment to service, Traditional Bank offers its clients a rewarding banking experience in a secure environment. Traditional Bank has twelve banking centers in Bourbon, Clark, Fayette, Menifee and Montgomery counties and places a great deal of value on finding the right people to staff each location. By continuing to expand technology without sacrificing service, the bank positions itself as an excellent financial partner for businesses and professionals with the financial strength and resources to help clients reach their financial goals.
QUESTIONS ... KENTUCKY AND FEDERAL MANDATORY POSTINGS HELP YOU STAY IN COMPLIANCE
Big Ass Fans Big Ass Fans designs and engineers contemporary 6- to 24-foot diameter fans for industrial, agricultural and commercial settings. Every Big Ass Fan uses an energy-efficient motor to generate air movement in large spaces, providing occupant comfort and energy savings year round. More than 40,000 Big Ass Fans have been installed worldwide in applications such as industrial plants, dairy barns, hangars, schools, lofts and health clubs. Big Ass Fans has been featured in Inc. Magazine, Entrepreneur, Fast Company, Popular Mechanics and on television networks such as MSNBC and Discovery Channel.
www.kychamber.com/bookstore Best Places to Work in Kentucky 2010
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Warren RECC
Dean Dorton Ford, PSC
As Kentucky’s second largest electric cooperative, Warren Rural Electric Cooperative Corporation works hard to take care of its employees, members and communities. Averaging 16 years of service to the organization, the cooperative’s 167 employees enjoy a family-like working environment, as well as a competitive benefit and compensation program. Warren RECC promotes the well-being of all its employees through enhanced education, training, safety and wellness programs. Warren RECC is comprised of an elite group of employees who do their best every day to support one another, both personally and professionally, and serve nearly 60,000 members in eight Kentucky counties.
Employees work happier when they are treated with respect and rewarded. We go out of our way to spoil our associates, including, food, corporate apparel, gift cards, company parties, and management that goes the extra distance to make sure that everyone is satisfied. But more importantly, we value our people. We also are a flexible employer providing many people with alternative work schedules and the resources to work remotely. Dean Dorton Ford is an accounting and consulting firm that prides itself on living its core values of high standards, effective communication, knowledge and innovation, being one team, and managing our company as a business.
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Small/Medium Company
Luckett & Farley
Senior Care, Inc - Support Center
Bottom Line Systems, Inc.
Providing [smart design]sm only happens when you’ve got the best talent doing their best work, and you can’t do your best work unless you’ve got the best environment. That’s why we demonstrate the value of each person with various reward programs, company sponsored activities and office cookouts. Employees can give out a “Spot 5” for special recognition for a job well done. A $5 bill is given to the employee and a company-wide email is sent recognizing their efforts. Our new [smart design]sm award is given to an employee who, nominated by their co-workers, meeting specific criteria. The recipient receives an award, $100 gift card and recognition in all the company’s publications. Luckett & Farley is a full-service architecture and engineering firm serving clients throughout Kentucky and the across country.
The core values at Senior Care are to enrich the lives of both the individuals who live and work within their facilities. Retention and continuity of employees are two of the hallmarks to successful quality senior service delivery.
Bottom Line Systems, Inc. is a unique healthcare consulting company, dedicated to the identification and collection of managed care underpayments and denials for our customers since 1996! We enhance managed care contracts and reimbursement; recover payment denials by managed care payors and improve billing and payment processes for our clients. BLS is successful because we have a talented and dedicated staff that enjoys working together and truly believes in the importance of their efforts and accomplishments on behalf of our clients.
Every employee is offered healthcare benefits, with an intense focus on health and wellness. Tuition reimbursement if offered to support self development and learning. A not-for-profit affiliate is funded by and for associates who have suffered unanticipated or extraordinary medical, health, or financial issues. The company actively supports community causes directly related to senior care, such as the Alzheimer’s Association and Fund for the Arts.
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INSIDER LEGISLATIVE NEWS
Some 80% of legislation that affects business is passed at the state level. The Kentucky Chamber uses membership dollars to: • Fight healthcare mandates. • Reduce burdensome state regulations. • Ensure a competitive tax climate. • Bolster Kentucky’s educational system.
Green River Area Development District
Ward, Hocker & Thornton, PLLC
Neace Lukens
The Green River Area Development District is not your typical government agency. Serving the 211,000 citizens of our sevencounty region is more than a job; it’s our passion. Our clients are our neighbors, so we take to heart our mission of improving the quality of life in our communities. In these challenging economic times, our many services—aging, health and social services; community and economic development; transportation planning; and workforce development—are more vital than ever. We strive daily to find innovative solutions, whether we’re helping the region retain a major industry or an individual senior remain in their home.
Ward, Hocker & Thornton, PLLC, can generally be described as an “insurance defense” litigation firm. Our attorneys have collectively handled thousands of cases. They are supported by a highlycompetent team of administrative professionals which enables the firm to achieve its goal of providing results-oriented legal services in an effective, cost-efficient manner. WHT holds the prestigious AV rating (the highest peer-reviewed rating offered by LEXISNEXIS Martindale-Hubbell). We are also listed in the Best Directory of Recommended Insurance Attorneys and Adjustors. We are most honored to add the distinction of also being named one of the Best Places to Work in Kentucky.
Since 1991, the Neace Lukens family of passionate, creative, pioneering problem-solvers has helped businesses in nearly every industry develop specialized insurance solutions tailored for their needs. They manage risk, develop and evaluate employee benefits, analyze the financial health and ensure the future wealth of our clients. And they do it with a focus and devotion to lifelong learning that set us apart from the status quo.
For more information or to join the Kentucky Chamber, call (502) 848-8743 or visit www.kychamber.com.
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Better Bottom Lines
• Stop frivolous lawsuits. MEMBER EXCLUSIVES
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- Kentucky Legislative Ethics Commission
Who’s looking out for your business? FORWARD THINKING EDUCATION
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PLLC
PRO BUSINESS LOBBYING
The Kentucky Chamber consistently invests more on lobbying than any other association in the state.
WHT
Neace Lukens was founded on the expertise and tireless devotion of the industry’s best agents. Their individual specializations create unique opportunities to amaze their clients with insights that allow them to properly address each risk with the most comprehensive coverage available.
PLLC
WARD, HOCKER & THORNTON
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Messier-Bugatti USA
Tenmast Software Company
Creative Lodging Solutions
Anderson Communities, Inc.
Messier-Bugatti, a Safran Group company, is a world leader in aircraft braking solutions. Wheels and carbon brakes by MessierBugatti are used on more than 3,500 commercial aircraft worldwide. The company also provides innovative braking, steering, landing and monitoring systems and equipment for nearly 10,000 aircraft. Messier-Bugatti USA manufactures wheels, brakes and advanced carbon-carbon heatsinks used in aircraft braking systems throughout the world. The Messier-Bugatti USA team operates one of world’s most technologically advanced and efficient carbon-carbon, wheels and brakes facilities to produce equipments for the braking systems.
Tenmast Software has provided enterprise-based software and related services to Public Housing Authorities across the country since 1984. Our service model is designed to help our clients achieve compliance with government housing regulations by providing them with quality products, responsive service and industry expertise and training. Our goal is to be recognized as the industry leader in client service and we measure this by weather our clients refer us to their colleagues without reservation.
Creative Lodging Solutions is the fastest growing corporate lodging provider in the business. Our talented team of sales executives, lodging consultants, billing specialists, and application developers have built our company on solid and simple principles of providing a complete lodging management program to our clients along with an unexpected level of service. Our multi-million dollar buying power allows us to provide our clients with a distinct advantage in hotel selection, negotiated hotel rates, and an unmatched level of service.
In a community there’s a sense of belonging that comes from sitting on the front porch and getting to know your neighbors. It’s a place you feel connected, safe, and proud to come home to. Almost 30 years ago, Anderson Communities began building better communities by renovating distressed homes. As we listened to our customers’ needs, we created new communities where residents enjoy affordable, high quality housing with plenty of opportunities to know their neighbors. Today, the hard working folks at Anderson Communities share a common passion, “building families a better place to live”; we are relentless in our quest.
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survey provides the tools to spark change and move forward
Christian Care Communities - Bowling Green
Crowe Horwath LLP
Creating and maintaining a high performance workplace means engaging employees in their roles and in their organization. Christian Care Communities’ Bowling Green Campus takes this strategy to heart. The certified nursing assistants developed an innovative self-scheduling program that raised employee commitment and morale at all levels.
Crowe Horwath LLP (www.crowehorwath.com) is one of the largest public accounting and consulting firms in the United States. Under its core purpose of “Building Value with Values®,” Crowe assists public and private company clients in reaching their goals through audit, tax, advisory, risk and performance services. With 25 offices and 2,400 personnel, Crowe is recognized by many organizations as one of the country’s best places to work. Crowe serves clients worldwide as an independent member of Crowe Horwath International, one of the largest networks in the world, consisting of more than 140 independent accounting and management consulting firms with offices in more than 400 cities around the world.
Christian Care Communities is Kentucky’s largest faith-based notfor-profit provider of senior retirement living and long-term care for Older Adults. Founded in Louisville in 1884, Christian Care serves over 2000 seniors daily through its 600 member network of retirement communities, including independent living apartments and patio and garden homes, assisted living, adult day care and skilled nursing care.
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In today’s economy it’s easy to believe that companies would “back off ” the necessary and important measures that it takes to be a best place to work. Hard times and strained budgets make it tougher then ever for companies to treat employees well. The good news is that many companies in Kentucky do it anyway. Extraordinary by definition, Kentucky’s Best Places to Work have pushed their employee-pleasing ways further than ever in the past year. They are blazing a trail for all organizations wanting to thrive in today’s - and tomorrow’s - economic climate. Two new organizations on the list have exemplified that “fighting spirit.” Lexington Clinic and Creative Lodging Solutions are both companies that have participated in the past and utilized the BPWK assessment process to learn areas of strength and weakness in their companies. They have used that knowledge learned from the survey to grow and enhance their strategic planning and policies. Dr. Andrew Henderson from the Lexington Clinic explains, “We engage in the survey and the employee communication of it not necessarily to win but to learn - learn what we do well and not so well, and , more importantly, what we can do better.” These two companies never took a past low ranking in the survey as a failure. Any and all scores are considered knowledge providing the basis to learn what could make them great. And that is a rare opportunity.
IS YOUR COMPANY
a best place to work?
Fischer Homes
Craig Baughman, Executive Vice President at Creative Lodging Solutions, says that having the survey responses provides a “framework to build a best place to work.” Baughman explains, “The survey questions are so specific that we know how people really feel and can make sure we address all those feelings - individually, by department and corporate-wide.” By focusing on staying true and constant to those areas that score well, and focusing specific attention and direction to those areas that score poorly, these companies have incorporated the BPWK assessment process into their overall strategic planning, employee communications and budgeting. The Lexington Clinic has been engaged in a corporate-wide strategic planning initiative. Dr. Henderson reveals that the criticisms in the survey helped to guide the focus of that strategic planning. With the understanding of where the employees stood on critical focus areas, employee engagement was concentrated on areas of greatest need. The results of these organizations’ past surveys have been shared company-wide. In both organizations, the communication of the results are as important as the results themselves. By engaging employees in coming up with solutions, a shared sense of purpose was created. Dr. Henderson shares that it is important to “take this discussion out of the management level and get people talking to gain important information on how to do better.”
In 1980 Fischer Homes was founded on a single guiding principle; create the best total new home solution and build an exceptional customer experience. Today, this core value remains our guiding business model. With nearly 100% customer satisfaction, builder of the year and marketer of the year, we are specialists in providing for every chapter of our customers’ housing needs. Fischer Homes offers a variety of single family, condominium and patio home designs in Northern Kentucky, Cincinnati, Columbus and Indianapolis. Thousands of stories have been written and celebrated in Fischer Homes.
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Best Places to Work
Ultimately, using this information is the key component. In the case of Lexington Clinic and Creative Lodging Solutions, these organizations have used the Best Places to Work survey as a learning tool to spark meaningful change and move the organization forward. “The communication and sharing of the results really put us in creative mode,” states Baughman, “once you start addressing one thing it leads to another.”
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We are doctors, nurses and healthcare professionals who have spent 90 years committed to our mission of caring for your health. We are devoted to our values and dedicated to our patients. We are fully integrated healthcare, making your life easier. We are technology you can rely on and the compassionate care you deserve. We are great people providing great healthcare. We are Lexington Clinic, Central Kentucky’s doctors since 1920.
Your doctors for life. Celebrating 90 years. 1221 South Broadway Lexington, KY 40504 | Phone
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859.258.4362 | LexingtonClinic.com
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Congratulations to All of the Winners of Best Places to Work in Kentucky From Fisher & Phillips LLP The labor and employment attorneys at the Louisville office of Fisher & Phillips are honored to support the Best Places to Work in Kentucky. These deserving winners help make Kentucky a great place to live and work.
Fisher & Phillips
LLP
attorneys at law
Solutions at Work® Representing employers nationally in labor, employment, civil rights, employee benefits, and immigration matters
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