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MasterChef Travel Do you have a passion for food and a taste for discovery? MasterChef Travel is an inspiring collection of culinary holidays designed to reveal the wonders of the world’s great food destinations in the company of local experts, like-minded travellers and, in many cases, MasterChef personalities. The holidays are ideal for anyone with a passion for food and a taste for discovery.

Tours: Italy: A Culinary Journey with Kate Bracks Departs 02 Sep 2014

England: A Rural Food Discovery with Alice Zaslavsky Departs 18 Sep 2014

India: A Spice Odyssey with Courtney Roulston Departs 08 Oct 2014

For more information on upcoming tours visit

www.mastercheftravel.com

© Shine Limited Licensed by Shine 360˚

Tempo Holidays Pty Ltd trading as MasterChef Travel. ABN 51007331213. Vic. License No. 31341

Mexico: A Food Fiesta with Ben Milbourne Departs 01 Nov 2014

Vietnam with Angkor Wat: Flavours & Highlights with Mindy Woods Departs 15 Nov 2014


Brian Christou

Product Manager

I’m delighted to bring you Bentours’ 2015 Cruising brochure for Russia, Scandinavia and the Arctic. I have developed a real passion for these destinations and can’t wait for you to discover them for yourself! Russia is one of my favourite countries – Moscow and St Petersburg are simply stunning, and cruising between these culturally rich cities via the Russian rivers and countryside is an exhilarating experience. Completely different but no less inspiring, Scandinavia and the Arctic delight photographers and nature-lovers with breathtaking scenery. I feel extremely privileged to be working with this region and hope that the following pages give you some inspirational ideas for your next holiday.

A destination specialist

Backing of Cox and Kings • Bentours is a trusted part of Cox & Kings – the world’s longest-established travel company, with a heritage spanning more than 250 years. • Cox & Kings global buying power means our guests enjoy excellent value and unparalleled customer choice.

Competitively priced • Bentours has some of the best-value tours and cruises around. If you happen to find a cheaper product elsewhere, simply let us know and we will endeavour to match the quote.

5 Hurtigruten 6 Hurtigruten Norwegian Coastal Voyage 7 Northern Lights Astronomy Voyage 8 Optional Excursions 9 MS Fram 10 National Park Expedition 11 In the Realm of the Polar Bear

14 Sweden’s Gota Canal Cruise

15-26 Russia & the Baltics 15 Introduction 16 MS Volga Dream II 17 Volga Dream II River Cruise 18 MS Volga Dream I 19 Volga Dream I River Cruise 20 MS Nikolay Chernyshevsky

A local touch

21 Volga River Discovery 22 MS Russ 23 Historic Volga 24 Empress 25 Baltic Capitals

Find us on

26 Fjords of the North facebook.com/bentours

twitter.com/bentours

Explore a virtual travel experience with our new brochures

Google Play is a trademark of Google Inc.

4 Introduction

• We use local guides that know their destination intimately, giving travellers a genuine insight into each region’s culture and people. • Our local representatives take the worry out of travel by offering 24/7 support in case of emergency.

Images by Shutterstock, Hurtigruten & Bentours image library. Designed by Melissa Phan & Natasha Morvillo

Augmented Reality (AR) gives armchair travel new meaning. It will immerse you in the realworld environment connecting you to our Bentours destinations and experiences. It’s easy – just download the STELLAR AR app which is available on the App Store or Google PlayTM. Once the STELLAR AR app has downloaded, just point and roll your smartphone or tablet over the front cover of our Bentours brochure and get ready for a new interactive travel experience!

Norway, Sweden & The arctic

13 The Land of Fire and Ice

• With over 30 years of experience in Scandinavian travel, Bentours has been in the business longer than anyone else in Australia. • We boast a dedicated team of expert consultants, all of which have travelled extensively. • Our product managers handpick only the best tours and accommodation, ensuring a consistently high standard throughout your trip. • Bentours works closely with a variety of local operators, meaning we can make arrangements in practically every city and town in Scandinavia, Finland, Russia, Iceland and the Baltics – just ask!

• Bentours offers a large range of group, private and independent travel options, allowing you to select the style and pace of journey that works for you. • We specialise in tailor-made itineraries and can construct a personalised tour to suit your needs. • This brochure contains just a small sample of what Bentours has to offer. Please contact us if you can’t find what you’re looking for – our team will be happy to find (or create) the ideal holiday for you.

4-14

12 Polar Bears, Islets and Fjords

Why book with Bentours?

Wide variety of products

Contents

27 TERMS & CONDITIONS Welcome to Bentours’ 2015 Cruising brochure. The following pages contain a handpicked selection of cruises showcasing the extraordinary scenery and culture of Russia, The Baltics, Scandinavia and the Polar regions. We’ve got a voyage to suit everyone, from cruises of Russia’s Volga River to action-packed expeditions through the icy seas around Spitsbergen and Greenland. Fancy combining your cruise with an overland adventure? Bentours’ latest Scandinavia and Russia brochure features a vast range of independent and group tours. Alternatively, our destination experts can tailor-make a dream itinerary especially for you. Bentours boasts the backing of Cox & Kings – the world’s longest established travel company. Combined with our three decades of cruising experience, Cox & Kings’ global reach means clients enjoy great value, immense flexibility and highly personalised service.

Contents & Introduction

3


Cruising is the perfect way to discover the natural beauty of Scandinavia and the Arctic. Cruise in comfort aboard one of our fully equipped vessels and discover historic towns under the midnight sun, enjoy fine dining as whales breach beside the ship or have a drink with your fellow passengers while polar bears prowl on a nearby ice floe. Each of our cruise itineraries is divided between time at sea and shore excursions in some of Europe’s most captivating coastal areas. Activities range from self-guided tours of Norway’s charming port towns to adventurous outings along Spitsbergen’s iceberg-laden coast.

Why book with Bentours? • Over 30 years of experience in Scandinavian and Russian travel • A dedicated team of expert consultants • Wide variety of group touring and independent travel options • We specialise in tailor-made itineraries • Very competitively priced • Guaranteed departure dates for all coach tours

Loften Islands


hurtigruten Ship Information Bentours’ partner in Norwegian coastal cruising is Hurtigruten, a company that has been operating voyages in Norway since 1893. Originally established to transport freight between the isolated communities of the fjords, Hurtigruten now introduces travellers to some of Scandinavia’s most remote and breathtaking locations. Hurtigruten currently operates 11 ships in Norway. Vessels vary in size, age and facilities, and each one has its own individual character. While the standard cabins are not luxurious, they are well appointed and very comfortable.

The Ships MS Trollfjord, MS Midnatsol & MS Finnmarken Capacities of 822 to 1000 people. Modern ships that joined the Hurtigruten fleet in 2002 and 2003. Each vessel has its own distinct style, offering comfortable cabins and suites, state-of-the-art facilities and spacious lounges with panoramic views. MS Nordnorge, MS Nordkapp, MS Polarlys, MS Nordlys, MS Richard With & MS Kong Harald Capacities of 619 to 623 people. Built between 1993 and 1997, these ships combine style, comfort and modern facilities with the intimate atmosphere of a smaller vessel. Each ship is individually decorated with splendid local artworks. MS Vesteralen Capacity of 516 people. Constructed in 1983 and fully renovated in 1995, this bright, cheerful vessel is smaller than Hurtigruten’s newer ships, and is popular with travellers who enjoy the real ‘working ship’ experience.

MS Midnatsol Northbound Departures Ship NK FM PL January 9 10 11 20 21 22 31 February 1 2 11 12 13 22 23 24 March 5 6 7 16 17 18 27 28 29 April 7 8 9 18 19 20 29 30 May 1 10 11 12 21 22 23 June 1 2 3 12 13 14 23 24 25 July 4 5 6 15 16 17 26 27 28 August 6 7 8 17 18 19 28 29 30 September 8 9 10 19 20 21 30 October 1 2 11 12 13 22 23 24 November 3 4 5 14 15 16 25 26 X December 6 7 8 17 18 19 29 30 31 Ship

NK FM

PL

VA RW NN 1 2 3 12 13 14 23 24 25

TF 4 X X

KH 5 16 27

LO MS NL 6 7 8 17 18 19 28 29 30

3 14 25

4 15 26

5 16 27

6 17 28

7 18

X 19

9 20

10 21

8 19 30

9 20 31

10 21

11 22

1 12 23

2 13 24

3 14 25

4 15 26

10 21

11 22

1 12 23

2 13 24

3 14 25

4 15 26

5 16 27

6 17 28

2 13 24 4 15 26

3 14 25 5 16 27

4 15 26 6 17 28

5 16 27 7 18 29

6 17 28 8 19 30

7 18 29 9 20

8 19 30 10 21

9 20 31 11 22

7 18 29

8 19 30

9 20 31

10 21

11 22

1 12 23

2 13 24

3 14 25

9 20 31

10 21

11 22

1 12 23

2 13 24

3 14 25

4 15 26

5 16 27

11 22

1 12 23

2 13 24

3 14 25

4 15 26

5 16 27

6 17 28

7 18 29

3 14 X

4 15 26

5 16 27

6 17 28

7 18 30

8 19 31

9 20

10 21

6 17 28

7 18 29

8 19 30

9 20

10 21

11 22

1 X 23

2 13 24

9 20

10 21

11 22

1 12 23

X 13 25

3 14 26

4 15 27

5 16 28

VA RW NN

TF

KH

LO MS NL

Southbound Departures Ship NK FM PL January 4 5 6 15 16 17 26 27 28 February X 7 8 X 18 19 28 March 1 2 11 12 13 X 23 24 April 2 3 4 13 14 15 24 25 26 May 5 6 7 16 17 18 27 28 29 June 7 8 9 18 19 20 29 30 July 1 10 11 12 21 22 23 August 1 2 3 12 13 14 23 24 25 September 3 4 5 14 15 16 25 26 27 October 6 7 8 17 18 19 28 29 30 November 9 10 11 20 21 22 December 1 2 X 12 13 14 23 25 26 Ship

NK FM

PL

MS Lofoten Capacity of 400 people. A traditional ship steeped in maritime heritage; offers a nostalgic voyage in a cosy and comfortable atmosphere.

Life On board VA RW NN

TF

KH

7 18 29

8 19 30

9 20 31

X X

11 22

LO MS NL 1 2 3 12 13 14 23 24 25

9 20

10 21

11 22

X 12 23

2 13 24

3 X 25

4 15 26

5 16 27

3 14 25

4 15 26

5 16 27

6 17 28

7 18 29

8 19 30

9 20 31

10 21

5 16 27

6 17 28

7 18 29

8 19 30

9 20

10 21

11 22

1 12 23

8 19 30

9 20 31

10 21

11 22

1 12 23

2 13 24

3 14 25

4 15 26

10 21

11 22

1 12 23

2 13 24

3 14 25

4 15 26

5 16 27

6 17 28

2 13 24 4 15 26

3 14 25 5 16 27

4 15 26 6 17 28

5 16 27 7 18 29

6 17 28 8 19 30

7 18 29 9 20 31

8 19 30 10 21

9 20 31 11 22

6 17 28

7 18 29

8 19 30

9 20

10 21

11 22

1 12 23

2 13 24

9 20 X

10 21

11 22

1 12 23

2 13 24

3 14 25

4 15 26

5 16 27

1 13 24 5 16 28

2 14 25 6 17 29

3 15 26 7 18 30

5 16 27 X 19 31

6 17 28 9 20

7 X 29 10 21

8 19 30 11 22

VA RW NN

TF

KH

LO MS NL

12 23 4 15 27

A Hurtigruten voyage will immerse you in Norway’s unique environment and let you share your experiences with your fellow travellers. The atmosphere on board is laid-back and casual – there is no need to dress up for dinner, and the emphasis is on relaxation and exploration rather than the commercial entertainment that is often a part of conventional cruises. To enhance your voyage, the crew may offer onboard films and presentations showcasing the history and culture of the Norwegian coast. All ships except for MS Lofoten feature an elevator. Some of the newer ships also have jacuzzis and fitness rooms.

Cabins and Meals Hurtigruten passengers can choose from a wide range of comfortable cabins. These vary in size and location, sometimes even within the same grade. As a general rule, outside cabins on the higher decks feature a picture window while those on the lower decks have portholes. Onboard meals are planned around seasonal ingredients and take full advantage of Norway’s fresh local produce. Breakfast and lunch are presented buffet-style, while in the evening you can relax and enjoy a set menu at your reserved table. After dinner you can reflect on your day over coffee in one of the lounges or a nightcap in one of the bars. All onboard restaurants are fully licensed and there is also a cafe that serves snacks 24 hours a day. Abbreviations for Hurtigruten ships MS MS Midnatsol

NK MS Nordkapp

TF MS Trollfjord

PL MS Polarlys

KH MS Kong Harald VA MS Vesteralen

FM MS Finnmarken

NL MS Nordlys

LO MS Lofoten

NN MS Nordnorge

RW MS Richard With

X

No Depatures

24 December 2015 no departures from Bergen or Kirkenes- all ships stay in port for 24 hours. 29 October 2015 no departure from Bergen. 4 November 2015 no departure from Kirkenes. Departures from Bergen from 1 June - 31 August 2015 include sailing into Geiranger Fjord. 1 September - 31 October Include sailing into Hjorundfjord. Departures 1 April - 31 May include sailing in to Lyngenfjord. Hurtigruten reserves the right to make changes.

NORWAY, Sweden & the Arctic

5


Hurtigruten Norwegian Coastal Voyage

NORTH CAPE Mehamn

Inclusions • 11 nights in cabin category of your choice • Meals (BLD) as per itinerary • Fuel surcharge Day 1 Bergen The voyage commences in Bergen, the cultural gateway to the fjords. Meet your fellow passengers and enjoy the relaxed ambience of life on board as the ship sets sail past breathtaking coastal landscapes. (D) Day 2 Floro – Molde Arrive at Alesund early and go ashore to explore this pretty Art Nouveau town. Departures between June and August will also sail into the remarkable Geirangerfjord – a UNESCO World Heritage site. (BLD) Day 3 Kristiansund – Rorvik Head north to Trondheim, a medieval city with a colourful history and striking civic architecture. Take an optional excursion to the Nidaros Cathedral and the fascinating Ringve Music Museum (additional cost applies) before sailing on towards the land of the Midnight Sun. (BLD) Day 4 Bronnoysund – Svolvaer Today we cross the Arctic Circle and continue north to the modern town of Bodo. From here, you can join the optional Saltstraumen Safari to witness the churning whirlpools of the world’s strongest tidal current (additional cost applies). As evening approaches, the ship heads through the glorious Lofoten Islands to their capital, Svolvaer. (BLD) Day 5 Stokmarknes – Skjervoy Spend a relaxing morning at sea before arriving in Tromso, the capital of Arctic Norway. Explore its modern shops and cafes, admire the exquisite stained glass in the Arctic Cathedral, or visit the Polar Museum and Polaria Centre for a fascinating insight into Arctic life over the centuries (additional cost applies). (BLD) Day 6 Oksfjord – Berlevag Make an early stop at Hammerfest then continue to Honningsvag, the gateway to the magnificent North Cape. (BLD)

Day 11 Trondheim – Alesund Arrive early at Trondheim to explore the medieval city or visit Nidaros Cathedral. The ship leaves the Trondheimsfjord and continues past Hitra Island, stopping briefly at Kristiansund and Molde before making a midnight call at Alesund. (BLD) Day 12 Alesund – Bergen A memorable journey comes to an end in Bergen. Say goodbye to the ship, fellow passengers and crew. (BL)

Day 8 Mehamn – Tromso Stop at Hammerfest, the world’s northernmost town. Continue to Tromso, where you will have the chance to witness an unforgettable midnight concert in the Arctic Cathedral (additional cost applies). (BLD)

6

Alesund Molde Torvik Maloy Floro

Q

Mini suite. Seating area, TV, mini-bar.

QJ

Mini suite with limited view/no view. Seating area, TV, mini-bar.

U

Outside cabin. Separate beds, one bed can be turned into a sofa, table. Upper decks.

Hurtigruten Norwegian Coastal Voyage (A$ per person, twin share)

1 Jan - 31 Mar 1 Apr - 30 Apr

15 May - 31 May 1 Jun - 30 Jun 1 Jul - 31 Jul 1 Aug - 31 Aug 1 Sep - 30 Sep 1 Oct - 31 Oct 1 Nov - 31 Dec

ED

SW

Northbound & Southbound Voyages 6 OR 7 DAYS The full 12 day voyage gives you the best opportunity to experience the entire Norwegian coast. Ports and areas visited at night on the northbound voyage are visited during the day on the southbound voyage. You can also opt for the classic Voyage North (7 days from Bergen to Kirkenes), the Classic Voyage South (6 days from Kirkenes to Bergen), or a cruise between any two ports shown on the map.

Grand suite. One or two rooms, seating area, TV, MG stereo, internet access, mini-bar, some with bathtub, most with private balcony or bay window. Suite. One or two rooms, seating area, TV, mini-bar, some with private balcony.

Trondheim

AY RW O N

Bergen

P

Outside cabin. Separate beds, one bed can be turned into a sofa. Upper and middle decks.

N

Outside cabin. Separate beds, one bed can be turned into a sofa. Some with upper/lower berths.

J

Outside cabin with limited/no view. Separate beds, one bed can be turned into a sofa. Some with upper/lower berths.

L

Outside cabin with porthole some with limited or no views. Separate beds, one bed can be turned into a sofa.

A

Outside cabin. Upper and lower berths.

I

Inside cabin. Separate beds, one bed can be turned into a sofa. Some with upper/lower berths.

Owners’ suite. Two rooms, seating area and dining table, TV, stereo, internet access, mini-bar, private balcony.

M

Ornes Nesna Bronnoysund

Kristiansund

Day 10 Bodo – Rorvik Enter a world of legends and folklore as you cross the Arctic Circle and sail past the famed peaks of the Seven Sisters. You will also have a chance to visit Rorvik’s award-winning Maritime Museum. (BLD)

1 May - 14 May

Day 7 Batsfjord – Kirkenes – Berlevag The vistas become even more dramatic as you approach Kirkenes, located just a few kilometres from the Russian border and Northern Finland’s Sami communities. Here you will say goodbye to the northbound passengers and welcome those joining the voyage south. The advantage of taking the ship in both directions is that the ports visited at night on the northward journey can be seen by day on the return trip. (BLD)

Rorvik

Day 9 Tromso – Stamsund The ship negotiates an intricate network of inlets and isles as it passes through the Lofoten Islands, one of Norway’s most beautiful stretches of coastline. You have the option of exploring this remarkable region on an overland excursion from Harstad to Sortland (additional cost applies). The day ends with an evening stop at Svolvaer before you bid farewell to the islands at Stamsund. (BLD)

MX

Bodo

Sandnessjoen

ND

Discover the beauty of Norway’s coastline and Arctic communities on this spectacular voyage along the rugged Norwegian coast. Each season brings its own unique beauty to the Norwegian fjords, whether it’s snow covered mountains, brightly coloured spring flowers, glaciers gleaming in the summer sun or the red hues of autumn leaves.

Circle

EN

Arc tic

FINLA

12 Days

Honningsvag Berlevag Havoysund Batsfjord Hammerfest Kjollefjord Vardo Vadso Oksfjord Skjervoy Kirkenes Risoyhamn Tromso Finnsnes RUSSIA Sortland Stokmarknes Harstad Stamsund Svolvaer

Cabin Category

Suite Category

I

A*/J*/L*

N

P

U

QJ*

Q

M

MG

MX

From

2500

2752

2896

3150

3406

4168

4605

5423

6495

9769

To

3333

3670

3862

4201

4542

5558

6141

7230

8660

13025

From

2277

2612

2787

3083

3406

5206

5629

6491

7573

8989

To

3035

3481

3716

4111

4542

6942

7506

8654

10098

11986

From

2760

3175

3468

3853

4236

6445

7019

7873

9665

11099

To

3680

4234

4625

5136

5648

8593

9359

10498

12886

14797

From

3270

3784

4080

4603

5125

7812

8552

9657

11462

13227

To

4359

5044

5441

6137

6834

10415

11403

12877

15282

17636

From

3693

4509

4755

5248

5889

8816

10098

11453

13672

15837

To

4925

6012

6341

6997

7852

11755

13464

15271

18229

21116

From

3262

4001

4203

4603

5125

7812

8910

10073

11972

13828

To

4349

5335

5604

6137

6834

10415

11880

13431

15964

18437

From

2760

3249

3468

3963

4367

6690

7586

8531

10081

11591

To

3680

4332

4625

5283

5822

8920

10115

11376

13441

15456

From

2427

2612

2687

2894

3102

3724

3964

4598

5427

8285

To

3235

3481

3581

3859

4136

4965

5287

6130

7236

11047

From

2277

2612

2787

3083

3406

5206

5629

6491

7573

8989

To

3035

3481

3716

4111

4542

6942

7506

8654

10098

11986

From

2500

2752

2896

3150

3406

4168

4605

5423

6495

9769

To

3333

3670

3862

4201

4542

5558

6141

7230

8660

13025

* Has limited/no views. For single, triple and quad share prices, please contact Bentours. All prices to be used as a guide only. Latest prices are available on our website.

NORWAY, Sweden & the Arctic


Northern Lights

Northern Lights Astronomy Voyage

NORTH CAPE Mehamn

Inclusions • 11 nights in cabin category of your choice • Meals (BLD) as per itinerary • Fuel surcharge • Entrance to the Northern Lights Planetarium • Astronomy lectures and presentations Day 1 Bergen This evening your voyage commences in Bergen. Meet your fellow passengers over dinner, and enjoy the laid-back ambience of life on board as the ship heads north along the coast. (D)

Day 3 Kristiansund – Rorvik Head north to Trondheim, a medieval city with a colourful history and fine civic architecture. (BLD)

Day 9 Tromso – Stamsund The ship negotiates an intricate network of isles and inlets as you pass through the Lofoten Islands, one of Norway’s most beautiful stretches of coastline. (BLD)

Day 5 Stokmarknes – Skjervoy Spend a relaxing morning at sea before arriving in Tromso, the capital of Arctic Norway. Here you will experience a very special visit to the Northern Lights Planetarium. (BLD)

Northern Lights Astronomy Voyage (A$ per person, twin share)

Bodo

EN

Ornes Nesna Bronnoysund

ED

Rorvik Kristiansund

Trondheim Alesund Molde Torvik AY Maloy RW Floro NO Bergen

Day 7 Batsfjord – Kirkenes – Berlevag The vistas become increasingly dramatic as you approach Kirkenes, located just a few kilometres from the Russian border and Northern Finland’s Sami communities. The ship turns around in Kirkenes and commences its return voyage, visiting by day the ports it stopped at during the night on its northbound trip. (BLD) Day 8 Mehamn – Tromso Stop at Hammerfest, the world’s northernmost town, before continuing to Tromso. (BLD)

Circle Sandnessjoen

Day 6 Oksfjord – Berlevag Make an early stop at Hammerfest then continue to Honningsvag, the gateway to the magnificent North Cape. Keep your eyes peeled for the shimmering northern lights after dark. (BLD)

Day 2 Floro – Molde Arrive at Alesund early morning and go ashore to explore this pretty town, known for its Art Nouveau architecture, stunning fjords and high peaks of the Sunnmore Alps. (BLD)

Day 4 Bronnoysund – Svolvaer Cross the Arctic Circle and continue north to the modern town of Bodo. As evening approaches, the ship heads through the glorious Lofoten Islands to Svolvaer. (BLD)

Arc tic

ND

Engage in a fascinating voyage though the Norwegian fjords with an expert astronomer, following the route of our popular Norwegian Coastal Voyage. This journey lets travellers discover quaint towns and breathtaking scenery while learning about the night sky and northern lights through a series of lectures, presentations and on-deck observations.

SW

12 Days

FINLA

Honningsvag Berlevag Havoysund Batsfjord Hammerfest Kjollefjord Vardo Vadso Oksfjord Skjervoy Kirkenes Risoyhamn Tromso Finnsnes RUSSIA Sortland Stokmarknes Harstad Stamsund Svolvaer

Day 10 Bodo – Rorvik Enter a world of legends and folklore as you cross the Arctic Circle and sail past the famed peaks of the Seven Sisters. (BLD) Day 11 Trondheim – Alesund Arrive early at Trondheim, where you can explore the medieval city or visit the Nidaros Cathedral. (BLD) Day 12 Alesund – Bergen Your astronomical adventure comes to an end in Bergen. (BL) Note: The above itinerary is indicative only. The expedition leader will determine the ship’s final course based on the weather and ice conditions at the time.

Cabin Category

Suite Category

I

J*/L*

N

P

U

QJ*

Q

M

MG

MX

7 Jan; 6, 9 Feb

From

3327

3497

3670

3922

4219

4840

5108

5723

6686

9413

6, 9 Oct

From

3585

3812

3951

4168

4499

5098

5408

6287

7398

10192

9 Nov; 4 Dec

From

3070

3370

3530

3757

4030

4578

4809

5346

6210

8631

*Has limited/no views. For single prices please contact Bentours. All prices are to be used as a guide only. Latest prices available on our website.

NORWAY, Sweden & the Arctic

7


Optional Excursions Hurtigruten Norwegian Coastal Voyage Get more out of your Norwegian Coastal Voyage by joining some of our optional excursions along the way. Below is just a small selection of the excursions on offer; please see our website for the full range. Book before leaving home to avoid disappointment.

Geiranger with Trollstigen Pass

Trondheim with Nidaros Cathedral

Svartisen Glacier

Day 2 7 hrs 30 min, operates 2 Jun – 31 Aug, Level 1

Day 3 2 hrs, operates 1 Jan – 2 April & 3 Sep – 31 Dec, Level 1

Day 4 6 hrs, operates 1 May – 31 Aug, Level 2

A$309 per person

A$80 per person

A$310 per person

Drive up Orneveien, enjoying spectacular views of Geirangerfjord along the way. One of the highlights is negotiating the 11 hairpin turns of the Trollstigen pass. The excursion ends with dinner in Molde.

This guided bus tour through the historical streets of Trondheim passes many of the city’s main attractions, including the royal residence, the old town bridge and the Nidaros Cathedral.

Board a boat south of Ornes and sail through narrow straits, passing small islands and skerries before arriving at the Svartisen Tourist Centre for fantastic views of Norway’s second-largest glacier.

Midnight Concert in the Arctic Cathedral

The Arctic Capital Tromso

The North Cape

Day 5 2 hrs 30 min, operates 1 Jan – 31 Dec, Level 1

Day 6 3 hrs, operates 1 Jan – 31 Dec, Level 1

A$112 per person

A$204 per person

Explore the gateway to the Arctic. Admire the stainedglass windows of the modern Arctic Cathedral and visit Polaria, a fascinating interpretive centre dedicated to Arctic flora and fauna.

Marvel at magnificent sub-Arctic landscapes en route to the North Cape, the northernmost point of the European continent. Enjoy a fabulous 180° panoramic film about the region at the North Cape Hall.

Day 8 1 hr 15 min, operates 1 Jan – 31 Dec, Level 1

A$97 per person Candles flicker as this elegant church is filled with beautiful Norwegian folk music, as well as some classical and sacred selections.

Lofoten Islands

UNESCO Vega Archipelago

The Atlantic Road

Day 9 3 hrs, operates 1 Apr – 31 Aug, Level 1

Day 10 4 hrs, operates 10 Jun – 9 Sep, Level 2

Day 11 4 hrs 30 min, operates 1 May – 15 Sep, Level 1

A$122 per person

A$296 per person

A$196 per person

The sheltered bays of the mountainous Lofoten Islands are home to generations of fishermen. Pay a visit to a gallery in Henningsvaer to admire artworks capturing the essence of life on these islands.

Explore the Vega Archipelago, which is made up of some 6000 islands and islets. A highlight is a visit to the E-house, a museum dedicated to Norway’s famous eider ducks.

Covering 8.2 km and a total of 8 bridges, the Atlantic Road is one of Norway’s most visited tourist attractions. This excursion includes a visit to the Kvernes Stave Church.

Level 1: Suitable for everyone Level 2: Suitable for most guests, requires some physical effort Level 3: Suitable for guests in good physical condition

8

NORWAY, Sweden & the Arctic


U Outside Cabin

F Superior Outside Cabin

MS FRAM Ship Information Hurtigruten’s Arctic flagship is the MS Fram and is the ideal vessel for exploring the polar regions in style and comfort.

Cabins and Meals One of the world’s newest polar ships, the MS Fram was launched in 2007 and has a capacity of 318 people. The boat features inside and outside facing cabins with twin berths, as well as a selection of suites with double beds and several with private balconies.

MS Fram, Exterior

SAUNA SAUNA

OBSERVATION DECK

LOCKER ROOMS SHOWER

The MS Fram’s onboard restaurant serves a diverse array of international cuisine. Breakfast and lunch are served buffet-style, while in the evening you can enjoy a delicious three-course set menu at your reserved table.

Life On Board

Deck 8

WC

SHOWER

M2-622

M2-624

M2-626

U2-632 U2-630 U2-628

Inside Cabin

One bed, one sofa bed, refrigerator, TV, shower/WC. Deck 3, 5, 6

FJ-504

F2-505

F2-507

F2-509

F2-511

F2-513

F2-515

FJ-503 FJ-506

F2-508

F2-510

F2-502

N4-304 N4-302

I

Deck 4

I4-324 I4-320 I4-316 I4-312 I4-308

Sitting area, TV, refrigerator, double bed, shower/ Deck 5 WC, limited or no view. (FJ 503 are twin beds).

POLHØGDA LECTURE HALL

N2-329 N2-327 N2-325 N2-323 N2-321 N2-319 N2-317 N2-315 N2-313 N2-311 N2-309 N2-307 N4-305 N4-303 N2-301

Inside Superior Cabin

LIFT ENTRANCE HALL

N2-338 N2-336 N2-334 N2-332

FJ

GANGWAY

Deck 3

LIFT

I2-340

One bed, one sofa bed, table, refrigerator, TV, shower/WC. N352 have upper and lower berths

N2-344

Outside Cabin

H2-342

N

H2-346

Deck 5, 6 F2-350

Outside Cabin

CONF. ROOM COLIN ARCHER

N2-330 N2-328 N2-326 N2-322 N2-318 N2-314 N2-310 N2-306

N2-331

LAUNDRY

N2-348

U

N2-341 N2-339 N2-337 N2-335 N2-333

Deck 3, 5

One bed, one sofa bed, table, refrigerator, TV, shower/WC. U526 have upper and lower berths

F2-512

F2-514

F2-516

I4-525 I4-523 I4-521 I4-519 I4-517 WC

Deck 5, 6

Sitting area, TV, refrigerator, double bed, shower/WC.

Cabins 342 & 346 are adapted for guests with disabilities. Subject to change.

NUNAMI LOBBY

WC

FRAMHEIM LECTURE HALL

BISTRO

EXPEDITION/ FRONT DESK

LIFT

IMAQ RESTAURANT

N2-354 N2-352

One room, sitting area, TV, minibar, double bed, shower/WC.

LIFT

ARCADE

Outside Superior Cabin

F

Deck 5

PROMENADE DECK

INTERNET

Outside Suite

F2-501 OBSERVATION TERRACES

LIFT

F2-518

M2-634

M2-535

M2-636

M2-539

U2-533 U2-531 U2-529 U2-527 U2-526 U2-524 U2-522 U2-520

LIFT

BUFFET

Deck 5, 6

Deck 6

PROMENADE DECK

SHOP

Sitting area, TV, minibar, double bed, shower/WC. Some have private balcony.

I4-605 I4-602

I2-613

LIFT

BALCONY

M

Outside Grand Suite

U2-623 U2-621 U2-619 U2-617 U2-615 U2-611 U2-609 U2-607 U2-603

M2-625

I4-635 I4-633 I4-631

I4-637

LIFT

U2-620 U2-618 U2-616 U2-614 U2-612 U2-610 U2-608 U2-606 U2-604

M2-629

Deck 7

U2-643 U2-641 U2-639

M2-649

M2-653

I2-655 I2-651 I4-647 I4-645

WC

JACUZZI

Cabin Grades MG

QILAK OBSERVATION LOUNGE

BAR

LIFT

FITNESS ROOM

I4-537 M2-528

MG-532

MG-543 MG-541

• Sauna • Shop • Cafeteria • Elevator • Limited Internet access

BALCONY

• Observation lounge • Bar • Restaurant • Library • Fitness room • Outdoor jacuzzis

LIFT

I2-640

M2-530

Facilities and Amenities

MG-638 MG-659 MG-657

SUN DECK

BALCONY

The members of Hurtigruten’s expedition team have been carefully selected for their in-depth knowledge and love of these remote regions. Under their expert supervision you will have a chance to go ashore and explore otherwise inaccessible areas in sturdy Polarcirkel boats.

PASSENGER BRIDGE

JACUZZI

SUN DECK

M2-627

A voyage on the MS Fram is different to most conventional cruises. There is no commercial entertainment; instead the emphasis is on relaxation and exploring the unique wilderness of the Arctic region. Regular onboard lectures increase your understanding of the polar ecosystem, while an observation lounge and outdoor decks offer plenty of places to sit back and watch the glaciers go by.

Deck 3

WARD

CAR DECK

LIFT LIFT

TENDER LOBBY

Deck 2

NORWAY, Sweden & the Arctic

9


Spitsbergen

National Park Expedition

SVALBARD Ny Alesund Longyearbyen

16 DAYS

Morkefjord

Take an extraordinary expedition of the Arctic’s three best-known islands: Spitsbergen, Greenland and Iceland. Travelling in comfort and style on the MS Fram, you will discover the magic of autumn in the Arctic Circle and explore the world’s largest and least-visited national park. Inclusions • 14 nights in cabin category of your choice • 1 night pre cruise accommodation in Longyearbyen • Transfers from hotel to ship in Longyearbyen • Meals (BLD) as per itinerary • Sightseeing as per itinerary • Wind and water-resistant jacket • Shore excursions in Polarcirkel boats • Lectures by expedition team • Fuel surcharge Day 1 Longyearbyen Arrive in Longyearbyen and spend the evening at your leisure. Day 2 Longyearbyen – Barentsburg Explore Svalbard’s largest town on your own before transferring to the pier to board the MS Fram this afternoon. Our first port of call is Barentsburg, a Russian settlement that houses an interesting collection of architecture. (BLD) Day 3 Kongsfjorden and North West Spitsbergen National Park Admire tundra plains and mountains as we sail along the Kongsfjorden to the majestic King’s Glacier. Continue to Ny Alesund, a former coal-mining settlement that is one of the world’s northernmost communities. Enter the North West Spitsbergen National Park and visit Magdalenefjorden, a beautiful fjord and home to a 16th century whaling station. (BLD) Day 4 At Sea Today we leave the shores of Spitsbergen and chart a course across the Fram Strait towards Greenland.

10

Alabama Daneborg Myggbukta

Kesier Franz Josef Fjord

Ittoqqortoormiit

GREENLAND

En route our expedition team will deliver fascinating lectures related to this area. (BLD)

Isafjordur Flateyri Grundarfjordur Reykjavik

Day 5–11 North East Greenland National Park Spend a whole week exploring the North East Greenland National Park – a pristine nature reserve that covers nearly three times the area of the United Kingdom. It’s an area of immense fjords, towering mountains and abundant wildlife – animals you can expect to see include musk oxen, Arctic foxes, Arctic wolves, Greenland falcons, snowy owls and countless seabirds. We’ll sail into some of the most spectacular fjords and experience a variety of shore excursions – you might even get a chance to go husky mushing with the park rangers! (BLD)

ICELAND

Day 14 Flateyri Spend the morning in Flateyri, a delightful fishing village with a sandy beach on the other side of the fjord. (BLD) Day 15 Grundarfjordur A small town in western Iceland, Grundarfjordur has received several awards for its exceptional neatness and beauty. It’s also one of the few places where building authorities have set aside land for Iceland’s mythical elves. (BLD)

Day 12 Ittoqqortoormiit (Scoresbysund) Our last stop in Greenland is Ittoqqortoormiit, an isolated trappers’ community. Enjoy a tour of the town with a local guide before bidding farewell to the Greenlandic wilderness and heading towards Iceland. (BLD)

Day 16 Reykjavik Our cruise comes to an end in Reykjavik, Iceland’s cosmopolitan capital and home to a fine selection of restaurants, museums and shops. (B)

Day 13 Isafjordur Our first stop in Iceland is Isafjordur, a historic fishing town. Take a stroll through town to marvel at its diverse architecture, which includes timber houses built by wealthy traders in the 18th century. (BLD)

Note: The above itinerary is indicative only. The expedition leader will determine the ship’s final course based on the weather and ice conditions at the time.

Cabin Category

National Park Expedition (A$ per person, twin share)

Barentsburg

Danmarkshavn

Suite Category

I

FJ

N

U

F

M

MG

Departing Longyearbyen (16 days)

From

11310

12590

12590

13450

14064

15968

16558

26 Aug

To

15080

16787

16787

17934

18752

21291

22078

Departing Reykjavik (15 days)

From

10968

12248

12248

13108

13722

15779

16216

10 Sep

To

14624

16329

16329

17476

18296

20833

21622

For single, triple and quad share prices, please contact Bentours. All prices to be used as a guide only. Latest prices are available on our website.

NORWAY, Sweden & the Arctic


Polar Bears

In the Realm of the Polar Bear

Moffen

9 Days Ny-Alesund

Experience the incredible scenery of Svalbard’s more remote regions on this circumnavigation of Spitsbergen under the midnight sun. Inclusions • 7 nights in cabin category of your choice • 1 night pre cruise accommodation in Longyearbyen • Transfers from hotel to ship in Longyearbyen • Meals (BLD) as per itinerary • Sightseeing as per itinerary • Wind and water-resistant jacket • Shore excursions in Polarcirkel boats • Lectures by expedition team • Fuel surcharge

SPITSBERGEN Longyearbyen

Day 7 South Spitsbergen National Park Today we explore Hornsund, a relatively small fjord dominated by soaring mountains. (BLD)

Barentsburg

Hornsund

Day 8 Isfjorden We make our way through Isfjorden, a large fjord system where you can spot Brunnich guillemots and large populations of Svalbard reindeer. Enjoy a farewell barbecue in this extraordinary Arctic landscape. (BLD) Note: The above itinerary is indicative only. The expedition leader will determine the ship’s final course based on the weather and ice conditions at the time.

Day 9 Longyearbyen Say goodbye to the isles of Svalbard as we return to Longyearbyen, where the voyage comes to an end. (B)

Day 1 Longyearbyen Arrive in Longyearbyen and spend the evening at leisure. Day 2 Longyearbyen – Barentsburg Explore Longyearbyen on your own before boarding the MS Fram and sailing to Barentsburg. (BLD) Day 3 Kongsfjorden and North West Spitsbergen National Park Sail into Kongsfjorden to marvel at the majestic King’s Glacier. Stop in Ny Alesund before entering the untouched wilds of the North West Spitsbergen National Park. (BLD) Day 4 North Svalbard See the dramatically crevassed Monaco Glacier and the remarkable Jotunkjeldane thermal springs. (BLD) Day 5 Hinlopen Strait Cross the Hinlopen Strait to Nordaustlandet, a large ice-capped island. Visit Sorgfjorden, where a famous whaling battle took place in the 17th century, and Alkefjellet, a limestone cliff populated by countless seabirds. (BLD) Day 6 South East Svalbard Nature Reserve Admire the colossal Austfonna glacier and the island of Edgoya, which boasts numerous cultural heritage sites. Head into Storfjorden, keeping your eyes peeled for polar bears. (BLD)

Spitsbergen Cabin Category

In the Realm of the Polar Bear (A$ per person, twin share) 22, 29 Jul; 5, 12, 19 Aug

Suite Category

I

FJ

N

U

F

M

MG

From

6384

7144

7144

7742

8497

9303

9832

To

8512

9524

9524

10323

11330

12403

13127

For single, triple and quad share prices, please contact Bentours. All prices to be used as a guide only. Latest prices are available on our website.

NORWAY, Sweden & the Arctic

11


Trollfjord

Polar Bears, Islets and Fjords

SVALBARD

GREENLAND

Spitsbergen National Park Longyearbyen

Barentsburg

Bjornoya

Inclusions • 11 nights in cabin category of your choice • 1 night pre cruise accommodation in Longyearbyen • Meals (BLD) as per itinerary • Sightseeing as per itinerary • Wind and water-resistant jacket • Landings in Polarcirkel boats • Lectures by expedition team • Fuel surcharge Day 1 Longyearbyen Arrive in Longyearbyen and spend the evening at leisure. Day 2 Longyearbyen – Barentsburg This morning you will have time to explore Longyearbyen at your own pace or take part in an optional excursion. After lunch you will be transferred to the Ms Fram for the beginning of your journey. (BLD) Day 3 North West Spitsbergen National Park Sail along the Kongsfjorden to the majestic King’s Glacier. Admire tundra plains and mountains as we continue to Ny Alesund, a former coal-mining settlement that is one of the world’s northernmost communities. Enter the North West Spitsbergen National Park and visit Magdalenefjorden, a beautiful fjord and home to a 16th century whaling station. The ship continues North to Moffen before turning around. (BLD) Day 4 South Spitsbergen National Park As the journey heads south enjoy the beauty of Hornsund, with its largely alpine terrain and majestic mountain peaks. (BLD)

12

ICELAND

Day 5 Bjornoya Our last stop in Spitsbergen is Bjornoya. This isolated island is the southern most island of the Svalbard Archipelago and is said to have the largest concentration of sea birds in the Northern Hemisphere. Bid farewell to Spitsbergen as the journey heads towards the Norwegian mainland. (BLD)

ND

ED

NORWAY

Day 10 Traena and Lovund As the ship sails further south take a visit to Traena and Lovund, best known for puffin colony breeding on the rocky north slope of the island from April to August. (BLD) Day 11 Froya Spend the morning relaxing at sea before arriving in Froya. The island is surrounded by more then 5,400 islets and reefs. (BLD) Day 12 Atloy and Vaerlandet Today we will attempt to make two landings, both in the morning and afternoon taking you to some of the most interesting sites of the area. These villages are so small and authentic that mailboxes are only marked with the first name of the owner – they all know each other so surnames are unnecessary. (BLD)

Day 7 Bleiksoya – Tiden Spend the early hours of the morning whale watching in the area of Bleiksoya. After lunch make a Polarcirkel boat landing to the villages of Skipnes and Tinden. (BLD) Day 8 Svolvaer During the early hours visit the manificent Trollfjord which stretches up to 1200 meters above sea level. After breakfast the vessel will stop in Svolvaer. Take time out to shop for local art before your ship heads further south. (BLD)

Day 13 Bergen A memorable journey comes to an end in Bergen. Say good bye to the ship and your fellow passengers. (B)

Day 9 Hamaroy and Kjerringoy Today discover the beauty of Hamaroy; an island that boasts small fjords, woodland and coastal mountains. Continue to Kjerringoy where you will gain a fantastic insight in north Norwegian coastal culture. (BLD)

23 Sep

Skipnes Atloy Bergen

Day 6 Tromso Today experience the gateway city of the Arctic Tromso. With the most activity of Northern Lights in the world and two months of the Midnight Sun, this lively and colourful town is rich in Arctic history. (BLD)

Note: The above itinerary is indicative only. The expedition leader will determine the ship’s final course based on the weather and ice conditions at the time.

Cabin Category

Polar Bears, Islets and Fjords (A$ per person, twin share)

Hamaroy

SW

Traena Froya

Tromso

EN

Bleiksoya Svolvaer

LA

Explore the magnificent high north of Spitsbergen through the hidden gems of coastal Norway to the delightful hanseatic city of Bergen. Discover the fascinating history of explorers and whalers, and observe the unique wildlife of the high Arctic and along the coastline of Norway.

FIN

13 Days

Suite Category

I

FJ

N

U

F

M

MG

From

5568

6690

6690

7812

8934

11458

12580

To

7423

8920

8920

10415

11911

15279

16780

For single, triple and quad share prices, please contact Bentours. All prices to be used as a guide only. Latest prices are available on our website.

NORWAY, Sweden & the Arctic


Grundarfjordur

The Land of Fire and Ice

Flateyri

11 DAYS

Grímsey

Discover the unspoilt beauty of Iceland on a fascinating voyage of its coastline. This magical journey allows you to experience breathtaking landscapes of spectacular glaciers, natural hot springs, epic canyons, powerful waterfalls and Iceland’s ancient sites. Inclusions • 10 nights in cabin category of your choice • Meals (BLD) as per itinerary • Sightseeing as per itinerary • Wind and water-resistant jacket • Landings in Polarcirkel boats • Lectures by expedition team • Fuel surcharge Day 1 Reykjavik The voyage commences in Reykjavik in the evening. Meet your fellow passengers as the ship heads north. (D) Day 2 Grundarfjordur – Stykkisholmur View the diversity of landscapes in Grundarfjordur. Its diverse lava and rock formations, glacier and volcanic activity, hot and cold springs, as well as the richness of bird life and picturesque landscape will leave you in awe. This afternoon arrive in Stykkisholmur to admire the beautiful and wellpreserved old houses in the town centre. (BLD) Day 3 Flateyri – Vigur Island The morning will be spent in Flateyri, which has been a trading post since 1792 and the base for sharkhunting and whaling operations in the 1900s. Later, visit Vigur Island where puffins, eiders, guillemoths and Arctic terns are abundant. (BLD) Day 4 Isafjordur Today discover the history of Isafjordur, the largest town in the Westfjords. Take a stroll around this cozy place and enjoy its diverse architecture. You’ll find the

Grundarfjordur Stykkishólmur

Siglufjordur

Akureyri Reykjavik

country’s oldest dwelling here, along with other fine examples of timber houses built by wealthy foreign traders in the 18th century. (BLD)

Heimaey

Seydisfjordur Eskifjordur

Hofn

Djúpivogur

Day 9 Djupivogur – Hofn Tender in to Djupivogur today, a charming village with a history of trading since 1589. In the afternoon we land in Hofn to view the biggest glacier in Europe, Vatnajokull. (BLD)

Day 6 Akureyri – Grímsey This morning make an early stop in the lively and energetic town of Akureyri before heading to Grimsey. At Grimsey we use the Polarcirkel boats to reach this green and grassy island, probably best known for its proximity to the Arctic Circle. (BLD)

Day 10 Surtsey – Heimaey Today uncover the Vestmannaeyjar, a group of 15 spectacular islands and about 30 rock pillars, located off Iceland’s south coast. Most of the islands have steep sea cliffs, are well vegetated and provide a habitat for countless birds, including the charming puffin. (BLD)

Day 7 Husavik – Langanes After a morning visit to Husavik, continue to the peninsula Langanes. This area is about as wild as coastal Iceland gets. The Langanes peninsula is known for its rich birdlife and bird watching spots. (BLD)

Day 11 Reykjavik A memorable journey comes to an end in Reykjavik, say good bye to your fellow passengers and crew. (B)

Day 8 Seydisfjordur – Eskifjordur Today discover the abundance of Norwegian heritage in Seydisfjordur. The colourful wooden houses date from the early years of the 20th century and render this village unique in Iceland. (BLD)

Note: The above itinerary is indicative only. The expedition leader will determine the ship’s final course based on the weather and ice conditions at the time.

Cabin Category

The Land of Fire and Ice (A$ per person, twin share)

Husavik Langanes

ICELAND

Surtsey

Day 5 Hornbjarg Cliff – Siglufjordur After breakfast discover the area of Hornstrandir, where the Hornbjarg cliff is one of the greatest seafowl habitats of the country. Its highest peaks reach 534m above sea level. After lunch arrive in Siglufjordur. (BLD)

23 May

Hornbjarg Vigur Isafjordur

Suite Category

I

FJ

N

U

F

M

MG

From

7602

8275

8275

8953

9630

11152

11830

To

10136

11033

11033

11938

12840

14871

15773

For single, triple and quad share prices, please contact Bentours. All prices to be used as a guide only. Latest prices are available on our website.

NORWAY, Sweden & the Arctic

13


Gota Canal

Dining Room

Sweden’s Gota Canal Cruise 4 OR 6 DAYS* Enjoy excellent cuisine on board an elegant 19th century canal boat, discovering the Swedish countryside’s superb landscapes and timeless towns as you cruise between Stockholm and Gothenburg along the historic Gota Canal. Inclusions

Cabins

• 3 or 5 nights in cabin category of your choice (shared facilities) • Meals (BLD) as per itinerary • Sightseeing excursions (5 on 4 day cruise, 9 on 6 day cruise)

The cabins on this cruise are charming but fairly small. Most cabins are fitted with bunk beds and are about the size of a sleeping compartment on a train. Category C cabins on the 6 day cruise offer two twin beds next to each other, while Category C Queen (offered on all cruises) includes a queen-sized bed. None of the cabins have private facilities. Showers and toilets are provided on all decks (except shelter deck on 6 day cruise). Each cabin has a porthole (main deck only) or window as well as a washbasin with hot and cold water.

Day 1 Stockholm – Trosa Depart Stockholm, and sail through the city’s beautiful archipelago before reaching your first lock at Hammarby. Continue to Sodertalje, the largest lock on your journey, before stopping at the picturesque town of Trosa. (LD) Day 2 Mem – Motala After breakfast you will enter the iconic Gota Canal, completed in 1832, which links Stockholm in the east with Gothenburg in the west. Sail on to the charming town of Soderkoping. In this section of the canal, you will see a particularly wide variety of bird life and scenery. Continue to the tiny town of Norsholm and pass through Borensberg (one of the canal’s last manually-operated locks) before ascending a flight of five locks and docking for the night at Motala. (BLD) Day 3 Motala – Sjotorp Cross Lake Vattern today, then sail on to the canal’s oldest lock (built in 1813) before continuing through the narrow Spetsnas Canal. Cruise on to Lake Viken and pass the locks at Sjotorp to enter Lake Vanern, Sweden’s largest lake. (BLD) Day 4 Trollhattan – Gothenburg Your vessel descends a total of 32 metres as you navigate the impressive lock staircase at Trollhattan. Take on the last lock of your journey at Lilla Edet before arriving in Gothenburg. (BL)

14

Category C Queen Cabin

Stockholm Sjotorp

Trosa

Motala

Category C: Main Deck Category B: Shelter Deck Category A: Bridge Deck, includes complimentary champagne, fruit and bathrobe

Söderköping Mem

Trollhattan Gothenburg

*This cruise can be completed in reverse, starting in Gothenburg and ending in Stockholm.

6 day Gota Canal Cruise The 6 day cruise follows the same route as the 4 day cruise, but your vessel spends each evening in dock. This gives passengers more time to explore regional Sweden’s lovely towns and magnificent scenery.

Save

up to

15%

Sweden’s Gota Canal Cruise (From A$ per person, twin share) Departing Gothenburg (4 days)

Departing Stockholm (4 days)

24 May; 5, 14, 22 Jun; 1, 10, 18, 27 Jul; 4, 13, 21 Aug

29 May; 9, 18, 26 Jun; 5, 14, 22, 31 Jul; 8, 17, 25 Aug

Departing Gothenburg (6 days)

Departing Stockholm (6 days)

2, 15, 28 Jun; 11, 24 Jul; 6, 19 Aug

8, 21 Jun; 4, 17, 30 Jul; 12, 25 Aug

For bookings made by 15 Mar 2015

Category C

C Queen

B

A

2403

2653

3423

4377

3653

4032

3653

5576

For single prices please contact Bentours. All prices to be used as a guide only. Seasonal supplements may apply. Latest prices are available on our website.

NORWAY, Sweden & the Arctic


Eastern Europe’s vibrant cities and iconic monuments are definitely worth a visit, but for many the region’s true beauty lies in the small towns and villages that dot the scenic landscapes between urban centres. A cruise on the Baltic Sea or down the Volga River lets you admire the timeless charm of medieval Estonia, rural Russia as well as each country’s major sights. Floating through the peaceful countryside, you will discover the people and villages that make up the true heart of this fascinating region, while our comprehensive program of activities and excursions gives you a deeper understanding of the area’s history.

Why book with Bentours? • Over 30 years of experience as a destination specialist • A dedicated team of expert consultants • Wide variety of group touring and independent travel options • We specialise in tailor-made itineraries • Very competitively priced

Church of Elijah the Prophet at Sunset, Russia


Deluxe Stateroom

Restaurant

MS VOLGA DREAM II Ship Information The Ms Volga Dream II is a splendid 5 star boutique riverboat and the first brand new built deluxe vessel to operate on the Volga River since 1990. Offering intimate luxury at an affordable price this vessel is the perfect way to discover the historical Russian waterways.

The MS Volga Dream II Difference • The MS Volga Dream II offers exceptional value for money without compromising on quality or luxury. • Pre and post cruise accommodation in Moscow and St Petersburg is in 5-star city hotels within walking distance of the main attractions. Many other cruise operators only provide accommodation on board their boat, which is often moored well outside the city centre, in these cases, opportunities to explore are severely limited. • Family owned and operated, and catering for only 160 guests, The MS Volga Dream II is the ideal vessel for travellers seeking luxury at an affordable price.

• Shore excursions are conducted with a maximum group size of 25 people on the Gold program. The Platinum program offers an even more intimate touring experience, with shore excursions limited to just 15 guests per group. • A diverse range of onboard activities offer a fascinating insight into Russian culture. Activities include cooking demonstrations, Russian language lessons, documentary films and lectures about the towns visited.

Staterooms and Meals Each of the MS Volga Dream II spacious comfortable staterooms is equipped with climate control, a minibar, safety deposit box, telephone and a private bathroom with separate glass shower; writer’s suites are also equipped with bathtubs. You can admire Russia’s stunning landscapes through large cabin windows or the private terrace on Veranda Staterooms and suites, or watch a range of international satellite programs and movies on your flat-screen TV.

Executive Suite

Onboard meals are a mix of Russian and international cuisine. Some of the delights on offer for breakfast are Russian pancakes with homemade jam, freshly baked pastries, steaming hot porridge, crispy bread, made-to-order omelettes and a selection of continental meats. The buffetstyle lunch makes use of fresh, locally sourced ingredients and on fine days you can enjoy an al fresco barbeque on the sundeck. The culinary highlight of the day is a delicious a la carte dinner, prepared to a different theme each night.

Life On Board The MS Volga Dream II has plenty to keep you occupied between trips ashore. Guests can participate in one of the many onboard activities, relax on the sundeck, or retreat to the library to read or challenge a friend to a game of chess. The elegant wood-panelled lounge is the perfect place to take in the panoramic river views by day, while at night you can enjoy cocktails or champagne from the bar accompanied by live music from a professional pianist.

Facilities and Amenities

Sun Deck

• Restaurant with single-sitting dining • Lounge/Bar with Wi-Fi and live music • Lido Outdoor Bar • Elevator • Library • Tea and coffee station (open 24 hours) • Boutique with folk craft items • Fitness centre • Laundry (no dry cleaning) • Internet

Cabin Grades Boat Deck

Middle Deck

Main Deck

16

RUSSIA & the Baltics

Deluxe Stateroom (A)

Sun deck, double or twin share

Deluxe Stateroom (B)

Main deck, double or twin share

Veranda Stateroom (A)

Boat deck, double or twin share

Veranda Stateroom (B)

Middle deck, double or twin share

Executive Suite

Boat & Middle deck, double

Writer’s Suite

Boat & Middle deck, double

Superior Single

Sun deck, single


Peterhof Palace, St Petersburg

Volga Dream II River Cruise

Kizhi Island Lake Onega Goritzy

13 DAYS

Lake Ladoga

Experience the Russian waterways in luxury on this magnificent river voyage. Discover the wonders of the Russian countryside aboard the elegant MS Volga Dream II and enjoy easy access to the highlights of Moscow and St Petersburg from superbly located hotels.

5H

Hotel Kempinski Moika 22

5H

Platinum Program Hotels Moscow

Ararat Park Hyatt

5H

St Petersburg

Grand Hotel Europe

5H

Day 1 Moscow Arrive in Moscow and transfer to your centrally located hotel. Enjoy a first meeting with the passengers and your guide to answer any questions you may have. Day 2 Moscow Enjoy a city tour followed by a visit to the famous Red Square and GUM department store. Visit the Novodevichy cemetery, which holds the tombs of Russian authors, musicians, playwrights, poets, as well as famous actors, political leaders, and scientists. (BL) Day 3 Moscow This morning enter the Kremlin for a visit to the Armoury Museum to view its collection of opulent coronation finery, hand-forged armour and weapons, royal carriages and sleighs, and dazzling Faberge eggs. (BL)

Day 7 Goritsy Cross Lake Beloye to the peaceful village of Goritsy, where you can admire wonderful frescoes at the Kirillo-Belozersky Monastery. Enjoy a costumed Russian dinner with vodka tasting. (BLD) Day 8 Kizhi Explore World Heritage–listed Kizhi, a picturesque island in Lake Onega. A highlight is the 18th century Church of the Transfiguration, an onion-domed wooden masterpiece built without using a single nail. (BLD) Day 9 Svir River – Mandrogi Navigate the Svir River to Lake Ladoga, Europe’s

largest freshwater lake. Step ashore at Mandrogi to get a glimpse of village life from days gone by. (BLD) Day 10 St Petersburg Upon arrival in St Petersburg enjoy a city tour including Peter and Paul Fortress and Nevsky prospect. Following lunch explore the magnificent Hermitage Museum which contains over 3 million works of art. Continue to your hotel in the centre of the city. (BL) Day 11 St Petersburg Discover the stunning imperial estate of Peterhof. Visit the Bath Cottage and take a stroll through the vast Lower Park, where 176 fountains surround majestic palaces and gilded statues. (BL) Day 12 St Petersburg Travel to Pushkin for a tour of Catherine’s Palace including the famous Amber Room. Continue to a Russian log-house restaurant to enjoy a traditional lunch. (BL) Day 13 St Petersburg The tour concludes after breakfast. (B) The Platinum Program features first class hotel options (as listed) as well as guided sightseeing in smaller groups with some additional sights visited. Please refer to our website for further details. Please note: A Russian visa is required for this tour. The above itinerary is indicative only. Contact Bentours for a full list of optional excursions.

Category

Departing Moscow

Departing St Petersburg

25 Jun; 20 Jul; 1,14,28 Aug; 11 Sep

18 Jun; 1,13 Jul; 3 Sep

8 Oct

r

Moscow

Volga Dream River II Cruise (A$ per person, twin share)

24 Sep

i ve

l

Nikol’skaya Hotel

St Petersburg

aR

ana

Moscow

Day 6 Yaroslavl Marvel at the Transfiguration of the Saviour Cathedral, which is adorned with murals of St John’s apocalyptic visions. Continue to the richly frescoed Church of St Elijah the Prophet. Enjoy a costumed performance at the historic Governor’s House. (BLD)

g Vol

wC

Gold Program Hotels

Day 5 Uglich Stop in Uglich to visit the 17th century Chapel of Dimitry, built on the site where Ivan the Terrible’s son was killed. You will also see the Church of the Transfiguration and attend an unforgettable choral concert. (BLD)

Uglich

RUSSIA

s co

• Arrival and departure transfers • 3 nights hotel accommodation in Moscow • 3 nights hotel accommodation in St Petersburg • 6 nights in stateroom category of your choice • Meals (BLD) as per itinerary • House wine and soft drinks with lunch and dinner • Sightseeing as per itinerary • Russian workshop, including lectures, classes, films, concerts and performances • 24 hr tea & coffee station • Welcome fruit basket • Bottled water (replenished daily) • All port charges, fuel surcharges and local taxes

Day 4 Moscow After breakfast you will be taken on a guided tour of the Tretyakov Gallery, to admire the Russian fine art before exploring the Moscow Metro. Board the MS Volga Dream II this afternoon and enjoy a captain’s welcome dinner as you set sail. (BLD)

Yaroslavl

Rybinsk Lake

St Petersburg

Mo

Inclusions

Mandrogi

26 Jul; 7 Aug; 17, 30 Sep 14 Oct

Deluxe Stateroom

Veranda Stateroom

Executive Suite

Writers Suite

GOLD

6245

PLATINUM

7645

6795

9445

11545

8195

10845

GOLD

12945

5845

6395

9045

11145

PLATINUM

7245

7795

10445

12545

GOLD

5095

5645

8295

10395

PLATINUM

6495

7045

9695

11795

Program

*For single prices, please contact Bentours. All prices to be used as a guide only. Latest prices are available on our website.

RUSSIA & the Baltics

17


Exterior, MS Volga Dream I

Lounge

MS VOLGA DREAM I The MS Volga Dream I is a boutique riverboat offering an unforgettable cruise at a great-value price. Intimate and elegant, it is the perfect way to discover Russia’s historical heartland in style.

• Shore excursions are conducted with a maximum group size of 25 people. • A diverse range of onboard activities offer a fascinating insight into Russian culture. Activities include cooking demonstrations, Russian language lessons, documentary films and lectures about the towns visited.

The MS Volga Dream I Difference

Staterooms and Meals

Ship Information

• The MS Volga Dream I offers exceptional value for money without compromising on quality. • Pre- and post-cruise accommodation in Moscow and St Petersburg is in superior standard city hotels within walking distance of the main attractions. (Many other cruise operators only provide accommodation on board their boat, which is often moored well outside the city centre. In these cases, opportunities to explore are severely limited). • Family owned and operated, catering for only 109 guests, the MS Volga Dream I is the ideal vessel for travellers seeking a more intimate cruise experience.

Each of the MS Volga Dream I, 56 comfortable staterooms is equipped with air-conditioning, a minibar, safety deposit box, telephone and a private bathroom with separate glass shower. You can admire Russia’s stunning landscapes through your cabin window or porthole, or watch a range of international satellite programs and movies on your flat-screen TV. Onboard meals are a mix of Russian and international cuisine. Some of the delights on offer for breakfast are Russian pancakes with homemade jam, freshly baked pastries, steaming hot porridge, crispy bread,

Junior Suite

made-to-order omelettes and a selection of continental meats. The buffet-style lunch makes use of fresh, locally sourced ingredients and on fine days you can enjoy an al fresco barbeque on the sundeck. The culinary highlight of the day is a delicious a la carte dinner, prepared to a different theme each night.

Life On Board The MS Volga Dream I has plenty to keep you occupied between trips ashore. Guests can participate in one of the many onboard activities, relax on the sundeck’s splendid teak furniture, or retreat to the library to read or challenge a friend to a game of chess. The elegant wood-panelled lounge is the perfect place to take in the panoramic river views by day, while at night you can enjoy cocktails or champagne from the bar accompanied by live music from a professional pianist.

Facilities and Amenities

Sun Deck

• Restaurant with single-sitting dining • Neva Lounge/Bar with Wi-Fi and live music • Ladoga Outdoor Bar • Library • Tea and coffee station (open 24 hours) • Boutique with folk craft items • Fitness centre • Sauna • Laundry (no dry cleaning) • Internet

Cabin Grades Promenade Deck

Main Deck

Cabin Deck

18

RUSSIA & the Baltics

Standard Stateroom

Cabin deck, twin share

Superior Stateroom

Main deck, twin share

Deluxe Stateroom

Promenade or sun deck, double or twin share

Junior Suite

Promenade or sun deck, double

Deluxe Junior Suite

Sun deck, double

Owner’s Suite

Promenade deck, double


Monastery, Moscow

Volga Dream I River Cruise

Kizhi Island Lake Onega Goritzy

11 DAYS

Lake Ladoga

Discover the stunning countryside and an abundance of history on this superb cruise. On board Volga Dream I, you will enjoy elegant accommodation as you cruise in style along the breathtaking Volga River.

St Petersburg

5H 4H

Day 1 Moscow Arrive in Moscow and transfer to your centrally located hotel. Enjoy a first meeting with the passengers and your guide to answer any questions you may have. Day 2 Moscow Enjoy a city tour followed by a ride on the famous Moscow Metro. Visits include the iconic Red Square, St Basil’s Cathedral and the famous Novodevichi Cemetery which holds the tombs of prominent Russian authors, scientists and political leaders. (BL) Day 3 Moscow This morning enter the Kremlin and its remarkable Armoury Museum. After lunch visit the Tretyakon Gallery,

Day 7 Kizhi Explore World Heritage–listed Kizhi, a picturesque island in Lake Onega. A highlight is the 18th century Church of the Transfiguration, an onion-domed wooden masterpiece built without using a single nail. (BLD) Volga Dream I River Cruise (A$ per person, twin share)

i ve

r

Moscow

l

Marriott Royal Aurora Hotel Angleterre

Day 6 Goritsy Cross Lake Beloye to the peaceful village of Goritsy, where you can admire wonderful frescoes at the Kirillo-Belozersky Monastery. Enjoy a costumed Russian dinner with vodka tasting. (BLD)

aR

ana

Moscow St Petersburg

Day 5 Yaroslavl Marvel at the Transfiguration of the Saviour Cathedral, which is adorned with murals of St John’s apocalyptic visions. Continue to the richly frescoed Church of St Elijah the Prophet. Enjoy a costumed performance at the historic Governor’s House. (BLD)

g Vol

wC

Silver Program Hotels

Day 4 Uglich Stop in Uglich to visit the 17th century Chapel of Dimitry, built on the site where Ivan the Terrible’s son was killed. You will also see the Church of the Transfiguration and attend an unforgettable choral concert. (BLD)

Uglich

RUSSIA

the first museum dedicated to Russian fine art before transferring to the awaiting MS Volga Dream I. Enjoy a Captain’s welcome dinner as you set sail. (BLD)

s co

• Arrival and departure transfers • 2 nights hotel accommodation in Moscow • 2 nights hotel accommodation in St Petersburg • 6 nights in stateroom category of your choice • Meals (BLD) as per itinerary • House wine and soft drinks with lunch and dinner • Sightseeing as per itinerary • Russian workshop, including lectures, classes, films, concerts and performances • 24 hr tea & coffee station • Welcome fruit basket • Bottled water (replenished daily) • All port charges, fuel surcharges and local taxes

Yaroslavl

Rybinsk Lake

Mo

Inclusions

Mandrogi

Day 8 Svir River – Mandrogi Navigate the Svir River to Lake Ladoga, Europe’s largest freshwater lake. Step ashore at Mandrogi to get a glimpse of village life from days gone by. (BLD) Day 9 St Petersburg Disembark the boat in St Petersburg. Take a tour of the city and view Peter and Paul Fortress and the incredible Hermitage Museum, which contains over 3 million works of art. Continue to your hotel in the centre of the city. (BL) Day 10 St Petersburg Discover the stunning imperial estate of Peterhof. Visit the Bath Cottage and take a stroll through the vast Lower Park, where 176 fountains surround majestic palaces and gilded statues. (BL) Day 11 St Petersburg The tour concludes after breakfast. (B) Please note: A Russian visa is required for this tour. The above itinerary is indicative only. Contact Bentours for a full list of optional excursions.

Category

Departing Moscow

Departing St Petersburg

Program

11, 26 Jul; 8, 20 Aug; 4 Sep

1, 14 Aug

Silver

Standard Cabin

Superior Stateroom

Deluxe Stateroom

Junior Suite

Deluxe Junior Suite

Owner’s Suite

3845

4545

4995

5945

6695

8145

For single prices, please contact Bentours. All prices to be used as a guide only. Latest prices are available on our website.

RUSSIA & the Baltics

19


Exterior, MS Nikolay Chernyshevsky

Restaurant

MS Nikolay Chernyshevsky Ship Information A cruise on the 3 star MS Nikolay Chernyshevsky is an enjoyable and affordable way to experience the Russian waterways. You will discover the wonders of Russia’s great cities as well as its charming country towns.

The MS Nikolay Chernyshevsky Difference • The MS Nikolay Chernyshevsky offers exceptional value for money. All meals are included, as is a comprehensive selection of sightseeing excursions. Apart from tips, drinks and items of a personal nature there is very little that you will need to pay for locally. • Your cruise price includes guided tours of some of Moscow and St Petersburg’s most famous attractions, such as the Kremlin and the remarkable Hermitage Museum. You can also take part in optional activities such as opera and ballet performances, an excursion to the Catherine Palace or a visit to the spectacular Peterhof Gardens.

• A diverse range of onboard activities gives guests a taste of the local culture. You can attend lectures on Russian history, learn to speak the language or join in a few traditional songs. • While in Moscow and St Petersburg you will sleep aboard the MS Nikolay Chernyshevsky, which is usually docked outside the city centre. All included sightseeing tours depart from the ship and will involve travelling by coach to the city centre.

Cabins and Meals Each of the ship’s cabins is outside-facing with panoramic windows which can be opened. All are equipped with air-conditioning/heating, a private bathroom and a small refrigerator. Onboard meals are a mix of Russian and continental cuisine with some specialities from the surrounding regions. The ship’s restaurant boasts panoramic windows offering unrivalled views of the passing countryside.

Sun Deck

Boat Deck

Middle Deck

Main Deck

Lower Deck

20

RUSSIA & the Baltics

Suite

Suite Sitting Room

Life On Board Guests on the MS Nikolay Chernyshevsky have plenty to keep them entertained between shore excursions. You might like to soak up the sunshine on the spacious deck, admire the scenery from the panoramic observation lounge or escape to the library with a good book.

Facilities and Amenities • Panoramic restaurant • Bar – Restaurant • Two bars • Solarium • Sauna • Souvenir shop • Observation lounge • Sundeck • Onboard medical service • Laundry service

Cabin Grades Suite

Middle Deck, 30 m²

Junior Suite A

Middle Deck, double

Junior Suite B

Middle Deck, twin share

Single

Boat & Middle Deck, 8 m²

Twin

Boat, Middle & Main Deck, twin share

Triple

Boat, Middle Deck, twin share

Please note: Vessel can be subject to change. Alternative vessel will be of similar standard.


Kremlin, Moscow

Volga River Discovery

FINLAND

11 DAYS

Day 3 St Petersburg This morning we pay a visit to the incredible Hermitage Museum, home to more than 3 million works of art including one of the world’s best collections of French Impressionism. Spend the afternoon wandering St Petersburg’s neoclassical streets at your leisure or take an optional cruise along the city’s beautiful canals. (BLD) Day 4 Mandrogi/Svirstroy Depart St Petersburg this morning and cruise across Lake Ladoga to either Mandrogi or Svirstroy. Here you will get a taste of rural Russian culture with a colourful outdoor folklore show (weather permitting). (BLD)

BELARUS

town to visit the local Kremlin and the chillinglynamed Church of St Dmitry on the Blood, built on the spot where Ivan the Terrible’s son was murdered. (BLD) Day 9 Moscow Arrive in Moscow and experience a tour of Russia’s glamorous capital. Highlights include Red Square, Moscow University, the Bolshoi Theatre and the colourful patterned onion domes of St Basil’s Cathedral. (BLD)

Day 6 Goritsy Stop in Goritsy, a delightfully scenic Russian village and the site of two landmark monasteries: the 16th century Monastery of the Resurrection and the nearby Kirillo-Belozersky Monastery, which was founded in 1397 on the shores of this pretty lake. Enjoy a tour of the Kirillo-Belozersky Monastery then return to the ship and continue south along the Volga-Baltic Waterway. (BLD) Day 7 Yaroslavl Pay a visit to Yaroslavl, one of Russia’s oldest provincial cities and home to a seemingly endless collection of churches. Highlights of your city tour include the impressive Spassky Cathedral and the exquisite icons in the Nickolay Nadeina church. (BLD)

Day 10 Moscow This morning we visit the Moscow Kremlin for a guided walk amongst its iconic cathedrals and palaces. Spend the afternoon exploring at your leisure – you might like to take a ride on the extravagant Moscow Metro, admire the masterpieces at the Tretyakov Gallery or do a spot of window-shopping at the historic GUM department store. (BLD) Day 11 Moscow The program comes to an end after breakfast. (B)

Day 8 Uglich Spend the morning relaxing on board before arriving in Uglich, an ancient town that boasts some of Russia’s finest religious buildings. Enjoy a guided walk through Volga River Discovery (A$ per person, twin share)

al

Day 2 St Petersburg Enjoy a morning sightseeing tour of St Petersburg’s most splendid buildings. After lunch you might like to join an optional excursion to Catherine’s Palace in Pushkin or the remarkable royal estate of Peterhof. Spend the evening exploring at your leisure or take in one of the city’s legendary ballet or opera performances (additional cost applies). (BLD)

LITHUANIA

Moscow

an

Day 1 St Petersburg Board the MS Nikolay Chernyshevsky in St Petersburg. Get to know your fellow passengers over a delicious dinner onboard the ship. (D)

LATVIA

Day 5 Kizhi Sail across Lake Onega to Kizhi. Disembark the boat and experience a tour of the island’s World Heritage–listed Open Air Museum of Architecture – a unique ensemble of houses, windmills and churches constructed in a traditional wooden style. Return to the ship and continue southeast towards Goritsy. (BLD)

Yaroslavl

wC

• 10 nights in cabin category of your choice • Meals (BLD) as per itinerary • Daily onboard entertainment program • Sightseeing as per itinerary • Morning aerobics • Russian singing and language lectures • Welcome cocktail reception & gala farewell dinner • International cruise director • Visit to the ship’s bridge • All port charges and local taxes

ESTONIA

Rybinsk Lake Uglich er Riv lg a o V

Mo

Inclusions

St Petersburg

sco

This memorable voyage explores one of Europe’s most beautiful rivers and the rich history of Russia’s two capitals – Moscow and St Petersburg. Sailing in style and comfort aboard the MS Nikolay Chernyshevsky, you will discover palaces, monasteries, museums and miles of gorgeous green countryside.

Kizhi Island RUSSIA Lake Onega Mandrogi Goritzy Lake Ladoga

Please note: A Russian visa is required for this tour. The above itinerary is indicative only. Contact Bentours for a full list of optional excursions.

Category Main Deck

Middle Deck

Boat Deck

Junior Suite B

Junior Suite A

Suite

23 May; 13 Jun; 4, 25 Jul; 15 Aug; 5, 26 Sep

2162

2270

2378

3091

3199

3415

4, 25 Jul; 15 Aug; 5 Sep

2118

2226

2313

2875

2983

3199

26 Sep

1794

1902

2010

2335

2443

2659

12 May; 25 Aug; 15 Sep

2092

2211

2330

2806

2925

3162

2 Jun; 14 Jul

2330

2449

2544

3162

3281

3519

23 Jun; 4 Aug

2378

2497

2616

3400

3519

3757

Departing St Petersburg (11 days)

Departing Moscow (12 days)

For single prices, please contact Bentours. All prices to be used as a guide only. Latest prices are available on our website.

RUSSIA & the Baltics

21


Exterior, MS Russ

Panorama Bar

MS Russ Ship Information Marvel at Russia’s finest historical wonders as you drift down the Volga River aboard the MS Russ. This sensational 3 star cruise vessel offers first class service, fascinating guided shore excursions and some of the Volga’s best value for money.

The MS Russ Difference • The MS Russ represents exceptional value. Your fare includes onboard accommodation, all meals and a comprehensive selection of sightseeing excursions. • Experience guided tours of Moscow, St Petersburg and the enchanting towns and villages of the Volga River. Guests can also take part in a variety of extra excursions at an additional cost. • Each departure is restricted to a maximum of 280 passengers. A ratio of one crew member to every

Twin Cabin

three guests lets you enjoy attentive and personalised service throughout your voyage. • Save on hotel costs in Moscow and St Petersburg by sleeping aboard the MS Russ just outside the city centre. Sightseeing tours depart from the ship and include coach transport to the city centre.

Cabins and Meals Each cabin is equipped with individually controlled air-conditioning and heating, a private bathroom with shower and toilet, a mini fridge, a radio and plenty of closet space for clothes and luggage. Most cabins boast panoramic windows that open, allowing you to breathe in the clean country air. Cabins on the lowest deck have portholes that do not open. Passengers can enjoy a superb selection of continental and Russian cuisine in the ship’s two delectable restaurants.

Suite

Life On Board The MS Russ has plenty to keep you occupied between trips ashore. Soak up the warmth and stunning views from the ship’s sundeck, sip a drink in one of the two bars, give yourself a fresh new holiday look in the beauty salon or grab some unique gifts for friends at the well-stocked souvenir shop.

Facilities and Amenities • Two bars Solarium

• Restaurants

Conference Hall

• Souvenir shop

Bar

• Laundry service • Sundeck • Onboard medical service

349 351 353 355 357 359 361

313 315 317 319 321 323 325 327 329 331 333 335 337 339 331 333 345 347

Boat Deck 301 303 305 307 309 311

• Sauna • Conference hall

438 440 442 444 446

430

432

402 404 406 408 409 412 414 416 418 420 422 424 426 428

Bar Restaurant

• Solarium • Safe-deposit box at reception

437 439 431 433 445

429

431

401 403 405 407 409 411 413 415 417 419 421 423 425 427

Sun Deck

Bar

Cabin Grades

350 352 354 356 358 360 362

314 316 318 320 322 324 326 328 330 332 334 336 338 340 342 344 346 348

302 304 306 308 310 312

Restaurant

202 204 206 208 209 212 214 216 218 220 222 224 226 228 230 232 234

201 203 205 207 209 211 213 215 217 219 221 223 225 227 229 231 233

Middle Deck

Boat Deck, 30 m²

Single

Boat Deck, 8 m²

Twin

Boat, Middle & Main Deck, 9 m²

Quads

Lower Deck, 13 m²

101 103 105 107 109 111 113

Main Deck

Suite

102 104 106 108 110 112 114

Sauna

Lower Deck

22

RUSSIA & the Baltics

Please note: Vessel can be subject to change. Alternative vessel will be of similar standard.


St Basil’s Cathedral, Moscow

Historic Volga

FINLAND

12 DAYS

Day 3 Moscow Today is a day at leisure to enjoy the many sights of Moscow or join one of the optional excursions. In the evening, MS Russ sets sail for Uglich. (BLD) Day 4 Uglich Enjoy a relaxing morning on board before disembarking in Uglich, a medieval town which is home to some of Russia’s finest religious buildings. Take a guided walk through town, visiting the local Kremlin and the chillingly-named Church of St Dmitry on the Blood, built on the spot where the son of Ivan the Terrible was murdered. (BLD)

Day 6 Goritsy Pause in this delightfully scenic Russian village, the site of two landmark monasteries: the 16th century Monastery of the Resurrection and the nearby Kirillo-Belozersky Monastery, which was founded in 1397 on the shores of a lovely lake. After a tour of the monastery, return to your ship and continue north along the Volga–Baltic Waterway. (BLD) Day 7 Kizhi Sail across vast Lake Onega passing more than a thousand islands on your way to Kizhi to experience a fascinating tour of the island’s World Heritage–listed Open Air Museum of Architecture – a stunning and comprehensive ensemble of traditional wooden houses and beautiful, intricately-constructed Orthodox churches. Return to the ship and continue towards Mandrogi. (BLD) Day 8 Mandrogi/Svirstroy Arrive in fairy-tale Mandrogi or Svirstroy, where you will get a feel for real rural Russian culture at a colourful outdoor folklore show (weather permitting). (BLD) Complete Volga (A$ per person, twin share)

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Day 2 Moscow This morning discover Moscow on a city tour. Gain an appreciation of the city’s imperial history through its architectural splendour. See Red Square, Moscow University, the legendary Bolshoi Theatre, and the spectacular multi-coloured onion domes of St Basil’s Cathedral. This afternoon visit the Kremlin, an historic fortress reinforced by 19 spectacular towers. On your expertly-guided walk you will marvel at the many cathedrals and palaces within the complex. (BLD)

LITHUANIA

Moscow

an

Day 1 Moscow After boarding the MS Russ in Moscow, make the acquaintance of your fellow travellers over your first delicious onboard dinner. (D)

LATVIA

Day 5 Yaroslavl Yaroslavl is one of Russia’s oldest provincial cities, and it shelters a collection of glorious churches. The impressive Spassky Cathedral and the exquisite icons in the Nickolay Nadeina church are further highlights of your city tour. (BLD)

Yaroslavl

wC

• 11 nights in cabin category of your choice • Meals (BLD) as per itinerary • Daily onboard entertainment program • Sightseeing as per itinerary • Morning aerobics • Russian singing and language lectures • Welcome cocktail reception & gala farewell dinner • International cruise director • Visit to the ship’s bridge • All port charges and local taxes

ESTONIA

Rybinsk Lake Uglich r i ve aR g l Vo

Mo

Inclusions

St Petersburg

sco

The rich history of Russia’s two capitals – Moscow and St Petersburg – awaits you as you cruise one of Europe’s most beautiful rivers aboard the MS Russ. Discover glorious palaces, serene monasteries and fascinating museums as you glide through verdant countryside in style and comfort.

Kizhi Island RUSSIA Lake Onega Mandrogi Goritzy Lake Ladoga

BELARUS

Day 9 St Petersburg This morning your comprehensive city tour will reveal St Petersburg’s most splendid buildings. After lunch visit the famous Hermitage Museum, which houses over 3 million works of art. Continue to St Peter and Paul Fortress, Nevsky Gate and St Peters and Paul’s Cathedral. Spend the evening at leisure or take in one of the city’s legendary folk show performances (additional cost applies). (BLD) Day 10 St Petersburg Tour the lower grounds of Peterhof this morning. Visit the Grand Cascade with the Samson Fountain, The Roman Fountains and the greenhouse. This afternoon explore St Petersburg’s neoclassical streets at your own pace or take an optional cruise along the city’s famed canals. (BLD) Day 11 St Petersburg Today you may join an optional excursion to Catherine’s Palace in Pushkin or the remarkable estate of Pavlovsk. Spend the evening exploring at your own leisure or take in one of the city’s legendary ballet performances. Day 12 St Petersburg Your program comes to an end after breakfast. (B) Please note: The above itinerary is indicative only. Contact Bentours for a full list of optional excursions.

Category Main Deck

Middle Deck

Boat Deck

Junior Suite B

Junior Suite A

Suite

5 May

1974

2092

2211

2568

2687

2925

7, 28 Jul; 18 Aug

2330

2449

2544

3162

3281

3519

26 May; 16 Jun

2378

2497

2616

3400

3519

3757

16 May; 29 Aug

1902

2010

2118

2551

2659

2875

6 Jun, 18 Jul

2118

2226

2313

2875

2983

3199

27 Jun; 8 Aug

2162

2270

2378

3091

3199

3415

Departing Moscow (12 days)

Please note: A Russian visa is required for this tour.

Departing St Petersburg (11 days)

For single prices, please contact Bentours. All prices to be used as a guide only. Latest prices are available on our website.

RUSSIA & the Baltics

23


Exterior, Empress

Ship Information

DECK 3

Royal Suite with Balcony

EMPRESS

Junior Suite

Deluxe Suite with Balcony

A cruise on the Empress is a pleasurable and affordable way to experience Scandinavia, Russia and the Baltics. This 3 star superior vessel offers numerous on board facilities and outstanding service. Travel in comfort and style while experiencing unique cities and towns. This vessel offers something for everyone, from musicals, live music, themed parties and much more. Junior Suite with Balcony

Deck 3

Outside Superior

DECK 4

Outside Deluxe

Staterooms and Meals

Outside Superior

The Empress was refurbished in 2004 with capacity for 1877 passengers. The vessel features both inside and outside facing cabins with twin and double berths as well as a selection of suites with double and twin beds with private balconies. Outside Superior

DECK 5

Outside Superior

The Empress provides an array of onboard restaurants. It all starts with breakfast, where you can choose from a wide selection ranging from a traditional home made breakfast to the most lavish continental breakfast. Enjoy lunch with the choice of buffet or a la carte menu. In the evening you can enjoy a buffet menu or delicious three-course menu at your reserved table, served by the same waiter and their assistants throughout your cruise.

Deck 4

Outside

Outside (v.o.)*

Deck 5 DECK 6

Inside Superior

Life On Board

Inside Superior

Deck 6

Inside Superior

Come and enjoy a one of a kind experience. There are people of your age, couples and groups with the same interest as you. There is also nightlife, sports activities, competitions during the morning hours and astonishing excursions available for everyone. Enjoy exquisite cuisine and the refreshing spa centre and swimming pool on board where you can make new friends.

DECK 7

Inside Inside

For children and teenagers the Empress provides supervised kids clubs and programs specifically designed so they can enjoy the cruise their way.

Deck 7

Facilities and Amenities

ST

Suite Deluxe with Balcony

D

Outside Superior

I

Inside Superior

JT

Junior Suite with balcony

E

Outside Superior

J

Inside Superior

A

Outside Deluxe

F

Outside

K

Inside

B

Outside Superior

G

Outside (p.v.)*

L

Inside

DECK 11

Inside Superior

Deck 9

DECK 10

H

105

RUSSIA & the Baltics

Deck 8

DECK 9

Outside Superior

*(p.v.): Partial view

24

DECK 8

C

Disabled

Royal Suite with Balcony

Connect cabins

RT

Double bed (convertible in two). Maximum occupancy of 3 people with single sofa bed.

Double bed (convertible in two). Maximum occupancy 4 people with two bunk beds or double sofa bed or single sofa bed and bunk bed.

Cabin Grades

Double bed (convertible in two).

• Gymnasium • Spa and Beauty Salon • Solarium • 2 outdoor swimming pools • 3 Jacuzzis • Games Room • Mar Casino • Duty free shops • Internet room

Double bed .

• Miramar Restaurant • Panorama Buffet • El Embarcadero Lounge and Piano Bar • Wu Fusion Restaurant (a la carte with charge) • Rendez-Vous Lounge • Climbing wall • Broadway Theatre and Starlight Disco • Library

Deck 10

Deck 11


Baltic Capitals 8 DAYS Explore the medieval cities on this spectacular cruise of the Baltic Sea. Each city poses its own unique charm. On this cruise discover fascinating history, medieval towns, royal palaces and exquisite landscapes. Malmo (Copenhagen) – Tallinn Port

Tallinn – Malmo (Copenhagen) Arrival

Depature

Day

Port

Malmo (Copenhagen)

-

8pm

Sat

Tallinn

Warnemunde (Berlin)

8am

9pm

Sun

St Petersburg

Arrival

Depature

-

8pm

11am

-

-

-

Mon

St Petersburg

-

7pm

7am

5pm

Tue

Helsinki

9am

4pm

Wed

Helsinki

9am

4pm

Wed

Nynashamn (Stockholm)

9am

6pm

Thu

St Petersburg

8am

-

Thu

At sea

-

-

Fri

St Petersburg

-

7pm

Fri

Warnemunde (Berlin)

8pm

9pm

Sat

Tallinn

9am

-

Sat

Malmo (Copenhagen)

8am

-

• 7 nights in cabin category of your choice • Meals (BLD) as per itinerary • Basic spirits, wine, soft drinks, juices, tea and coffee • Daily on board entertainment program • Welcome cocktail and tapas at the Wu Fusion Restaurant • All port charges, fuel surcharges and local taxes

LATVIA IA

At sea Nynashamn (Stockholm)

DENMARK

LITHUANIA

Malmo

LITHUANIA

BELARUS

Warnemunde

GERMANY

Baltic Capitals

POLAND

Category

(A$ per person, twin share) Depart Malmo

RUSSIA

ESESTONIA TON IA

TV LA

Mon

St. Petersburg

Tallinn

Stockholm Baltic Sea

Tue

Inclusions

Helsinki

SWEDEN

EN

Sat Sun

FINLAND ED SW

Day

Helsinki Cathedral

From

L

K

J

I

H

G*

F

E

D

C

B

A

JT

ST

RT

2814

2921

3078

3185

3330

3468

3550

3657

3782

3833

3952

4160

4424

5638

6310

4 Jul; 1, 29 Aug 15

To

3443

3577

3773

3907

4087

4260

4363

4496

4653

4716

4866

5125

5455

6972

7813

Departing Tallinn

From

2814

2921

3078

3185

3330

3468

3550

3657

3782

3833

3952

4160

4424

5638

6310

11 Jul; 8 Aug 15

To

3443

3577

3773

3907

4087

4260

4363

4496

4653

4716

4866

5125

5455

6972

7813

Departing Tallinn

From

2039

2121

2232

2316

2416

2504

2569

2622

2717

2740

2841

2963

3152

3990

4455

5 Sep

To

2618

2728

2877

2987

3121

3239

3325

3396

3522

3553

3687

3852

4103

5219

5840

*Has limited/no views. Please note an additional service fee is payable on board of Euro 72 per person. For single prices please contact Bentours. All prices are to be used as a guide only. Latest prices available on our website.

Available Excursions

Malmo (Copenhagen)

Warnemunde (Berlin)

Nynashamn (Stockholm)

Copenhagen and the Town of Dragor – 6 hrs A$112 per person Copenhagen by Canal – 5 hrs A$112 per person

The Best of Berlin – 11 hrs A$176 per person Visit to Rostock – 5 hrs A$104 per person

Stockholm by Land and Sea – 6 hrs A$163 per person Complete Stockholm – 8 hrs A$189 per person

Helsinki

St Petersburg

Tallinn

City Tour of Helsinki – 5.5 hrs A$55 per person Helsinki and Porvoo – 5.5 hrs A$72 per person

The Grand Tour of St Petersburg – 2 days A$346 per person Peterhof Palace and its Fountains – 4.5 hrs A$121 per person

The Medieval City of Tallinn – 3.5 hrs A$63 per person Tallinn and Medieval Lunch – 3.5 hrs A$104 per person

*Please contact Bentours for a full list of optional excursions. The excursions are subject to change without notice.

RUSSIA & the Baltics

25


Fjords of the North 7 DAYS

RUSSIA

Immerse yourself in this captivating cruise of the Norwegian fjords. Discover narrow gorges, thundering waterfalls, shimmering glaciers and postcard perfect villages. Malmo (Copenhagen) – Trondheim Day

Port

Arc tic

Circle

Alesund Harbour

Trodheim – Malmo (Copenhagen)

Arrival

Depature

Day

Port

Arrival

Depature

Sat

Malmo (Copenhagen)

-

9pm

Sat

Trondheim

-

8pm

Sun

At sea

-

-

Sun

Alesund

9am

6pm

Mon

Stavanger

8am

6pm

Mon

Tue

Bergen

8am

6pm

Hellesylt Geiranger

7am 11am

9am 2pm

Wed

Flam

7am

4pm

Tue

Flam

9am

8pm

Thu

Hellesylt Geiranger

10am 2pm

12pm 8pm

Wed

Bergen

8am

6pm

Thu

Stavanger

8am

6pm

Fri

Alesund

8am

6pm

Fri

At sea

-

-

Sat

Trondheim

10am

-

Sat

Malmo (Copenhagen)

8am

-

Inclusions • 6 nights in cabin category of your choice • Meals (BLD) as per itinerary • Basic spirits, wine, soft drinks, juices, tea and coffee • Daily on board entertainment program • Welcome cocktail and tapas at the Wu Fusion Restaurant • All port charges, fuel surcharges and local taxes

Trondheim

Alesund

FINLAND

Hellesylt Geiranger Flam

Bergen

NORWAY Stavanger

DENMARK

Malmo

Fjords of the North

Category

(A$ per person, twin share) Depart Malmo

SWEDEN

From

L

K

J

I

H

G*

F

E

D

C

B

A

JT

ST

RT

2039

2121

2232

2316

2416

2504

2569

2622

2717

2740

2841

2963

3152

3990

4455

4 Jul; 1, 29 Aug

To

2618

2728

2877

2987

3121

3239

3325

3396

3522

3553

3687

3852

4103

5219

5840

Depart Malmo

From

2814

2921

3078

3185

3330

3468

3550

3657

3782

3833

3952

4160

4424

5638

6310

11 Jul; 8 Aug 15

To

3443

3577

3773

3907

4087

4260

4363

4496

4653

4716

4866

5125

5455

6972

7813

Departing Trondheim From

2814

2921

3078

3185

3330

3468

3550

3657

3782

3833

3952

4160

4424

5638

6310

25 Jul; 22 Aug

3443

3577

3773

3907

4087

4260

4363

4496

4653

4716

4866

5125

5455

6972

7813

To

*Has limited/no views. Please note an additional service fee is payable on board of Euro 72 per person. For single prices please contact Bentours. All prices are to be used as a guide only. Latest prices available on our website

Available Excursions

Stavanger

bergen

flam

Trip to the Top of Pulpit Rock – 8 hrs A$190 per person Boat Trip to Lysefjord – 3.5 hrs A$141 per person

Bergen Panoramas – 3 hrs A$90 per person Old Quarter and Panoramic Walk – 3 hrs A$74 per person

Stalheim and Undredal – 3 hrs A$119 per person Flam Train – 4 hrs A$173 per person

hellesylt

Geiranger

Alesund

Briskdal Glacier – 9 hrs A$266 per person Hellesylt to Geiranger – 7.5 hrs A$266 per person Trekking in Lofjellet –7.5 hrs A$248 per person

Sightseeing Tour of Geiranger – 3 hrs A$107 per person Kayak for Fjords – 2.5 hrs A$168 per person Norddal and Herdal Farm – 4 hrs A$173 per person

Sightseeing in Alesund – 3 hrs A$90 per person Troll’s Highway – 8 hrs A$228 per person Wonders of the Atlantic – 3 hrs A$99 per person

*Please contact Bentours for a full list of optional excursions. The excursions are subject to change without notice.

26

RUSSIA & the Baltics


TERMS & CONDITIONS

Please read this information carefully as payment of your deposit will constitute your agreement to all terms and conditions set out below.

THE COMPANY “The Company” or ‘We’ in the context of these terms and conditions means Tempo Holidays Pty Ltd. Trading as Bentours International, ABN 51007331213. Vic. License No. 31341. Tempo Holidays is a licensed travel agent, and a member of the Travel Compensation Fund (TCF). This affords Australian consumers with the maximum financial protection under law. Tempo Holidays is also a member of the Australian Federation of Travel Agents (AFTA), and the Council of Australian Tour Operators (CATO).

BROCHURE VALIDITY & PRICING The brochure is valid for the dates shown. All prices are quoted in Australian dollars and current at the time of publication (5 May 2014). Prices may change due to alterations in exchange rates, airfares, fuel surcharges, taxes, or other price rises beyond control of ‘The Company’. The current price will be advised on our invoice. We reserve the right to adjust prices at any time up until full payment has been received by us. Our prices are inclusive of research, communication, documentation and marketing costs. No representation is made that identical, or similar product may, or may not, be obtained at a lower price. Receipt of your payment signifies the acceptance of the costs of services provided on your invoice, E&OE* accepted.

PRICE APPLICATION Prices are applicable for bona fide international leisure travellers. Service providers may refuse to honour our vouchers if presented by travellers who are unable to meet local qualifications for international leisure travellers. Conference attendees and business travellers may not qualify. We will not be liable for any loss which may result. Prices shown in the brochure are only available when booked and paid for in advance in Australia. Where services are extended overseas, locally published prices may be applied.

ACCOMMODATION STANDARDS Hotels are generally selected for location, facilities and value. In more remote areas we may need to use basic accommodation which is regarded as ‘best available’. Classifications are based on assessments provided by tourist authorities in the countries concerned and reflect the type of facilities offered, rather than denoting a style of hotel. Photographs are intended to give a general impression only and city maps are only a guide to the location of the hotel. Hotel Facilities The mention of facilities such as parking, gyms, saunas etc does not imply that the use of these is free. Where charges apply, they will be payable locally (unless otherwise specified). Tea and coffee making facilities in rooms are the exception rather than the rule. Swimming pools, heating and air-conditioning are not necessarily available all year round. Bedding Configuration Prices are based on lead-in twin share accommodation, unless otherwise stated. Requests for specific bedding types must be made at the time of booking, but are not guaranteed. Double rooms may have either twin or double beds. It is common practice to link two single beds together to use as a double bed. Single rooms are often smaller than other rooms and may contain a single bed. Triple rooms usually consist of a twin or double bedded room with an additional sofa bed, folding bed or rollaway for the third person - the room may be cramped as a result. In villas and apartments the bedding configuration is as advised at the time of publication or booking, and is subject to change. Multiple bedrooms in villas, apartments or similar does not infer that these rooms afford total privacy. Travelling with Children Where a child shares a room with two paying adults and stays free, an extra bed may not be supplied and the child could be expected to share an adult’s bed. Additional charges may be levied and paid directly for child meals. Where a child discount rate is applied the child receives a bed, normally a rollaway. When children stay in a room without two adults the adult charge may apply.

SPECIAL REQUIREMENTS No special provision is made for travellers with physical or mental disabilities. Some accommodation and sightseeing may involve walking or climbing stairs. Special requests, such as wheelchair suitable accommodation and touring, ground floor rooms, cabins or limited step access, must be made to us in writing by your travel agent, and confirmed by us in writing; otherwise any such requests cannot be guaranteed.

PASSENGER PARTICIPATION We, or our agents, reserve the right to refuse a reservation, or to exclude a passenger from a service whose socially unacceptable behaviour or medical condition is likely to affect the smooth operation of a service, or adversely affect the safety or enjoyment of other passengers. Any decision to refuse carriage, or exclude any person on these grounds will be made without recourse, refund or compensation.

VARIATION AND CANCELLATIONS Product descriptions were correct at the time of publication. We, or our agents, reserve the right to cancel or modify services due to events beyond our control including insufficient participants or adverse weather conditions. Where arrangements are cancelled, full refunds will be provided by us.

PAYMENT TERMS STANDARD DEPOSIT A deposit of $150.00 per person, sent through your travel agent within 7 days of making the booking, is required to secure your reservation, irrespective of the status of the booking. Failure to pay the deposit on time may result in your booking being cancelled.

ADDITIONAL CHARGES Any reservation that has to be rebooked due to expiry of the booking through non payment of a deposit will be subject to an amendment fee of $33 in addition to immediate payment of the deposit. If we are unable to confirm the initial booking the deposit will be refunded in full. You will be notified at the time of booking if any additional deposit requirements apply.

ADDITIONAL DEPOSITS Hurtigruten Norwegian Coastal Voyage, Empress Cruises, Gota Canal, Volga Dream River Cruises, Volga River Discovery & Historic Volga River Cruises: An additional 10% of the cruise cost is required within 7 days of confirmation. MS Fram: An additional 20% deposit of cruise cost is required within 7 days of booking.

FINAL PAYMENT Final payment is due 80 days prior to departure from Australia. Exceptions to this are bookings made less than 80 days, where full payment is required upon request of service. If you fail to meet payment conditions Bentours International reserves the right to cancel the booking and apply the appropriate cancellation charges.

SPECIAL BOOKING CONDITIONS AND OPTIONS

CONSUMER CLAIMS

Some services cannot be booked without monies being paid. We will advise you if this condition is applicable. A full refund for the service will be made if the booking cannot be confirmed. For some arrangements an option system is used. Once an option is advised to your travel agent the deposit (or full payment if applicable) must be made within 5 working days in order to confirm your booking. If payment is not received on time the option will automatically lapse.

We endeavour to ensure that all your arrangements proceed smoothly. However, should a problem occur during your travels it is essential and most practical to try to resolve it locally with the service provider. If you are unable to resolve the matter, it should be referred to our local representative immediately. If this is not possible we should be informed immediately. If you are unhappy with your hotel room or cabin please inform the duty manager so the situation may be rectified on the spot. If you fail to take these steps any claim to compensation may be reduced or denied. If you have an unresolved complaint this should be put to us in writing detailing the efforts that were made with the local operator to resolve the issue. Please send this with supporting documentation, via your travel agent, within 30 days of the date of the service. No claim made after this period will be considered.

AMENDMENTS Except as stated below, no fee will be charged for the first amendment or to extend an existing booking. For second and subsequent alterations, excluding extensions or additions, a fee of A$33 per booking applies. A proposed amendment or name change may be treated as a cancellation. Any additional charges applied by suppliers are payable by you.

ADDITIONAL CHARGES Due to the costs of communication and provision of documents a charge will apply for the following services: • Minimum Booking Value: A$33 for bookings with a total value of less than A$500. • Late Booking: A$33 charge for any booking made less than 7 days prior to departure from Australia or New Zealand. Additionally, full payment is required at the time of booking regardless of whether services are confirmed. This payment will be refunded in the event that we are unable to subsequently confirm satisfactory arrangements. • Document Re-issue Fee: A$66 for any amendment made which necessitates re-issue of documents. This may be in addition to any other amendment fee charged by our suppliers. • Credit Card Payment: A fee of 2% will be applied to all credit card payments and will be added to the amount to be paid. • Courier Fee: Where vouchers, tickets and travel documents are sent via specialist courier this cost will be charged to your booking.

INVOICE ERRORS OR OMISSIONS (E&OE*) We reserve the right to correct any errors in rates quoted or calculated for any service, notwithstanding that the invoice may have been paid in full. All confirmed bookings are issued with an invoice detailing the services booked. If any service is still on request this will be indicated on the invoice.

DOCUMENTATION Travel documentation will normally be issued two weeks prior to departure. Documentation will not be issued until we are in receipt of full payment. Issuance of documentation does not absolve responsibility for any outstanding payments due.

CANCELLATIONS

All cancellations must be made in writing through The Company in Australia or New Zealand. No responsibility is taken for cancellations of hotel bookings or other services made directly by the client or the client’s travel agent with the service provider, regardless of whether written proof is given.

PARTIAL CANCELLATION Cancellation of confirmed services forming part of an existing booking will incur cancellation fees as listed.

BENTOURS INTERNATIONAL CANCELLATION FEES Our standard schedule of cancellation fees is as follows: • 45 days + prior to the commencement of the service: forfeiture of deposit. • 44-15 days prior to the commencement of the service: 25% of total cost or deposit, whichever is greater • 14 days or less prior to the commencement of the service: 100% of total cost If your holidays has commenced, 100% of the cost is charged. There is no refund for unused services or if portions of the holiday package are missed. If you fail to check-in at your designated hotel as confirmed, 100% No Show Fee will be charged.

SUPPLIER CANCELLATION FEES These fees may be in addition to the charges outlined above. On some occasions, hotels, airlines and other service providers offer instant purchase rates which may involve cancellation or amendment fees of up to 100% if changes occur after booking, regardless of the date of travel. Supplier charges are based on the commencement date and cost of each confirmed arrangement. Some services have cancellation fees higher than the standard scale, as listed below as a guide. Charges may be up to 100% of the cost paid.

ADDITIONAL CANCELLATION FEES Hurtigruten Norwegian Coastal Voyage/MS Fram: Up to 70 days prior to departure – loss of deposit; 69-52 days – 30% of total cost; 51-38 days – 60% of total cost; 37-24 days – 90% of total cost; less than 24 days – 100% of total cost. Empress: Up to 31 days prior to departure – loss of 10% deposit, 30 to 16 days 33% of total cost; 15 – 8 days 67% of total cost; 7 days less 100% of total cost. Volga Dream: Up to 70 days prior to departure – loss of deposit; 69 - 41 days – 25% of total cost; 40 - 26 days – 50% of total cost; less than 25 days – 100% of total cost. Volga River Discovery and Historic Volga River Cruises: Up to 70 days prior to departure – loss of deposit; 59-50 days – 50% of total cost; 49 - 31days – 75% of total cost; less than 31 days – 100% of total cost. Gota Canal: Up to 41 days prior to departure – loss of deposit; 40-20 days – 50% of total cost; 19 days or less – 100% of total cost.

REFUNDS No refund will be given for any service which is not used by you due to late arrival, early departure, or by choice. This includes the failure of any transportation to operate as scheduled. We do not authorise any supplier to promise refunds on our behalf. No refund will apply if the cost of your holiday is reduced after deposit or payment is made.

TRAVEL INSURANCE Travel insurance is not included in our prices. We strongly recommend that you purchase travel insurance from your travel agent at the time of booking to cover yourself against loss of monies paid in the event of cancellation due to illness or other unforeseen circumstances; as well as for medical expenses, loss of luggage and other expenses incurred while travelling.

LOCAL REPRESENTATIVES Contact details of our local representatives are included in documentation. Please do not hesitate to contact local representatives for any assistance with difficulties or changes. If you need to alter your arrangements once overseas or to add services to your booking you may do this through our local representative. Any additional costs incurred therein must be paid directly. We cannot be held responsible for any subsequent complaint with arrangements booked directly with a supplier abroad. Cancellations of confirmed services must be notified through The Company even if you have advised the local representative.

TIPPING Our prices do not include tips. Tipping tour drivers and guides is customary in the countries included in this brochure. The amount of your tip is left to your discretion and should be seen as a reward for good service.

OVERBOOKING Overbooking is common practice among airlines and hotels. You need to accept that any claim arising from overbooking may only be made against the airline or hotel concerned. Without prejudice to the foregoing, we will take every possible action to protect your interest should overbooking occur.

BROCHURE CONTENT Every effort has been made to ensure that the brochure is accurate at the time of publication. We shall not be liable for any injury, damage or loss caused by any unintended inaccuracy. If for reasons beyond The Company’s control, and if The Company determines in the interest of safety and security or for operational reasons to change your package arrangements, modify or cancel scheduled services and/or accommodation, either in whole or in part we reserve the right to do so, and will endeavour to provide alternative arrangements of the same standard as that originally booked where necessary.

COSTS NOT INCLUDED IN PRICES SHOWN Airfares unless otherwise stated, visa and passport costs, travel insurance, vaccination and medical expenses, excess baggage, airport departure taxes, local government taxes, laundry, postage, phone calls, fax/email charges, beverages, items of a personal nature, tips and meals not mentioned on the itinerary.

COMPANY RESPONSIBILITY Tempo Holidays Pty Ltd (including Bentours International) is not itself a carrier or hotelier; nor do we own aircraft, hotels, coaches or cruise vessels. The services that we supply consist of arranging and coordinating accommodation, tours, cruises and transfers, making bookings and issuing vouchers to be redeemed by suppliers. We exercise every care in the selection of reputable airlines, tour operators, coach operators, hotels and other suppliers of the various travel services used in these services. It is important to note, therefore, that all bookings with Tempo Holidays (including Bentours International) are subject to the terms and conditions and limitations of liability imposed by airlines, coach operators, hoteliers, and other service providers including but not limited to shipping, rail, car hire and restaurant operators, whose services we utilise, some of which limit or exclude liability in respect of death, personal injury, delay and loss or damage of baggage. We always do our best to ensure that your holiday arrangements are satisfactory, and we accept liability for, but only to the extent of, any loss or damage sustained by you as the result of our negligence, or that of our employees or agents. However The Company does not accept any liability of whatever nature for the acts, omissions or default whether negligent or otherwise, of those airlines, coach operators, shipping and cruise companies, hoteliers or other persons providing services in connection with your services pursuant to a contract between themselves and yourself (which may be evidenced in writing by the issue of a ticket, voucher, coupon or the like) and over which The Company has no direct and exclusive control. The Company does not accept responsibility in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which is beyond its control, or which are not preventable by reasonable diligence on the part of The Company, including but not limited to war, civil disturbance, fire, flood, unusually severe weather, acts of God, acts of Government or any other authorities, accidents to, or failure of machinery or equipment, or industrial action (whether or not involving our employees and even though such actions may be settled by acceding to the demands of a labour group).

PRIVACY We respect your privacy and will not pass on your details to third parties except as required by law, or in the interests of securing reservations on your behalf. We are unable to accept responsibility for the confidentiality of information after it leaves our direct control.

CLIENTS’ RESPONSIBILITY You should familiarise yourself with any health, passport or visa requirements that may be applicable in the areas that you intend visiting. You shall be responsible for all entry, exit, health and other documents required by law, regulations, orders, demands or requirements of the countries visited or transited. We will not accept liability for any loss or expense due to your failure to comply. You will be liable for any additional costs incurred (whether by the client or by The Company on the client’s behalf ), as a result of failure to comply with such requirements. You accept that you may be travelling through areas of political or climatic instability, high altitude and remoteness without proper medical services, and accept the associated risks. It is your duty to inform your Agent of any circumstances of which we should be aware, such as medical conditions and other facts which could impact on the smooth running of your travel arrangements. The making of a booking constitutes your acceptance of all booking terms and conditions as described herein and forms the basis of your contract with The Company.

TRAVEL AGENT’S RESPONSIBILITY Travel agents are responsible to advise us of any special requirements you may have and to communicate to you any changes or alterations advised to them by us. It is the responsibility of the travel agent to ensure all invoice details are correct and that you are made aware of, and acknowledge all booking conditions. No representation made by your travel agent to you concerning the quality, location, or any other matter in relation to the services and facilities provided by us shall bind The Company unless your travel agent has been expressly or impliedly authorised by us to make such a representation.

TERMS & CONDITIONS

27


www.bentours.com.au APARTMENTS & SELF CATERING WORLDWIDE

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Bentours is proudly part of the Cox & Kings group of companies, which include the following brands: Cox & Kings: www.coxandkings.com.au www.coxandkings.co.nz

BENTOURS

Tempo Holidays: www.tempoholidays.com www.tempoholidays.co.nz Explore: www.exploreworldwide.com.au

www.exploreworldwide.co.nz

Australia

New Zealand

For registered travel agents please call 1800 221 712 | res@bentours.com.au

For enquiries and reservations please call 0800 443 510 | res@bentours.co.nz

For members of the public please call 1800 221 712 | enquiry@bentours.com.au

Tempo Holidays NZ Limited Level 4, 130 Broadway DX: CP31044, Newmarket Auckland, New Zealand 1023

Tempo Holidays Pty Ltd Cox & Kings House 72 Market Street, South Melbourne Victoria 3205, Australia

Tel: 09 520 1490 | Fax: 09 524 4698 www.tempoholidays.co.nz

Tel: 03 9646 0277 | Fax: 03 9699 3190

Your Travel Agent

Help us recycle! When you have finished with this brochure, please pass it on to a friend or return to your travel agent. Tempo Holidays Pty Ltd trading as Bentours International ABN 51007331213, Vic License 31341

Bentours Cruising Brochure 2015  

The 2015 Cruising brochure contains some of our favourite river and coastal cruises, carefully selected to showcase the extraordinary scener...

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