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SEPT. 2018

Living Our Values

Employee Spotlight Focusing on employees and physicians whose dedication, efforts and talent create a BEST environment.

SEPTEMBER — EVENTS — Grief Support Group Tuesdays, Sept. 11–Oct. 23 5:30–7 pm Beloit Regional Hospice Find comfort through grief with this upcoming support group offered by Hospice. For more information call 608-363-7421. Cardiac Nutrition Class: Heart Healthy Eating Wednesday, Sept. 12 1–2 pm or 6–7 pm, Hospital Boardroom Free quarterly class featuring one of the following topics: low sodium, low cholesterol/saturated fat, label reading, cooking and dining out.

Pictured L to R: Deidre Bennett, Director; Sarah Bowman, Physical Therapy Asst.; Amy Oselio, Occupational Therapist; Rick Oselio, Physical Therapist; Brad Ervin, Vice President. Not pictured, Ashley Furman, Occupational Therapy Asst. Please join our health system in congratu-lating the following At-Home Healthcare team members for receiving their values Satisfaction pin for a patient letter submitted to Brad Ervin, Vice President. These valued team members represented BHS well by living our value of Satisfaction to demonstrate the top-notch care and service our health system delivers to our community!

Satisfaction • Empathy: understands patients’ and families’ situations and then is moved to help them in every way possible • Responsiveness: recognizes that he/she is empowered to act in the patients’ and families’ best interest • Communication: ensures that patients and family members are well informed by providing them with timely, clear and accurate information

Dear Mr. Ervin, I wanted to let you know of the positive experience I have recently had with the staff of At-Home Healthcare. I was referred to this service by Dr. Jamie Frantz, Orthopedics, for in home therapy due to a broken ankle. What a positive experience this has been for me. I was cared for by Rick, Amy, Sarah and Ashley. The four of them always worked as a coordinated team to assist my healing. They explained, taught and best of all, brought laughter and kindness to me at all times. My treatment was always modified to accommodate my ever changing needs. I appreciated the positive attitude and reassurance they gave me in the last few weeks. They were a fine group of “cheerleaders”! There is no doubt in my mind, that the healing process would not have happened without their care. Their service is a real asset to the Beloit Health System and to the Beloit area. It’s a well-kept secret though as I didn’t know the service existed until I was injured. These people and their service are remarkable. Sincerely, Grateful Patient

Take it to Heart Club Seminar: “Stop Smoking” Tuesday, Sept. 18, 6–7 pm Hospital Auditorium Presented by Brandi Lander, LCSW, CSAC Cigarette smokers have a higher risk of developing cardiovascular disease. If you smoke, quitting is the best thing you can do for your health. Join us to learn how to stop smoking or encourage and support a loved one to do so. For more information on the “Take it to Heart Club” seminars and complete schedule, please visit or call Nicole Chen, Registered Dietitian at 608-364-5445. Diabetes Support Group Tuesday, Sept. 25 | 3 pm, Hospital Lobby Call 608-364-5138 for more information.

Value: Satisfaction

Blue Ribbon Awards Especially good were Donelle Studer, RN and Vickie Edwards, CNA in Intermediate Care. Admitting nurse very pleasant and knew her job and when taken to room nurses were there to greet me. (Intermediate Care) All of the nurses were excellent, very professional and knew my case well. Very friendly and helpful. (Intermediate Care) The staff kept track of my pain very well and were excellent in controlling it. Very informative, on anything they did and all were personable and treated me professional. (Advanced Joint Care Center) Dr. Bhanu Paladugu, Hospitalist was wonderful along with Dr. Vijaya Somaraju, Hospitalist Medical Director and Dr. Robert Sage, Podiatrist. (Multi Care Center) Nice experience and I was well taken care of. Almost like home! (Multi Care Center) Jessica Cioni, RN and Megan Nolan, RN were quick with the admission process after we were told to come from the clinic to the hospital. They were thorough and serious but also friendly and excited for us and our baby. (Family Care Center) I really liked having two nurses - one veteran nurse and another who was training. The old nurse fostered the learning of the new nurse who was eager to learn and experience new things. I had many nurses and loved EVERY SINGLE ONE! (Family Care Center) Brianna Ennis, RN and Megan Nolan, RN were very invested in my well-being and knowledgeable of what was going on during labor. This made me feel confident in them and in control of my experience. (Family Care Center) Kayla Bird at Beloit Clinic Registration was very friendly. The Clinic Receptionists are always so polite and friendly! Dr. Nissage Cadet, Vascular and General Surgery, has been a God send – he saved my leg. Best ever!

The Blue Ribbon of Patient Care Excellence is awarded to employees, workgroups, and physicians who received honorable mention in a Press Ganey Patient Satisfaction Survey.

Dr. Tejesh Patel’s Staff at Clinton Clinic Family Practice are wonderful! Clinton Clinic has always given very good care in a timely manner. I am pleased with NorthPointe Clinic. Always very friendly! Four years ago I moved an hour away from Beloit, but I continue to use Dr. Haroon Chughtai, Cardiology, and Dr. Christel Tecarro, Family Medicine, for my health care as they are excellent! Dr. Russell Albert, Gynecology, gave me all the information and then let me be part of the decision making in my care and the procedures to perform after discussing pros and cons. Dr. Margaret Goetzen, Family Medicine, is a first rate physician. Even with a busy schedule she gives me the time I need to communicate and problem-solve. Dr. La Kesha Lawrence, Obstetrics and Gynecology and JaQuala Randall, RN are very helpful and very good at allowing me to make any future plans regarding my health care. Both have wonderful personalities! I have been going to Dr. Robert Lisek, Internal Medicine, for four years and I have recommended him to several friends. Juliene Ewers, RN in Dr. Christopher Gianvecchio’s pediatric practice was great with my children and very patient. Lee Hafer, LPN for Terra Green, NP, Internal Medicine, is friendly, personable, intelligent and just plain a really nice person. Tracy Weston, RN at Dr. Elezi’s NorthPointe Clinic is always friendly and outgoing. She really puts you at ease. Kristy Dygart, NP and Mike Mason, SFA at Beloit Clinic Orthopedics are excellent as well as Becky Markin, MA who is a rock star! Top notch care from all! I always recommend Dr. Alice Townshend, Ophthalmology - excellent doctor! Dr. Alan Rehbein, Optometry, is outstanding – the best! Thank you Dr. Rehbein!

Dr. Charles Kind, Podiatry is awesome! My husband likes him a lot. Excellent service from NorthPointe Physical Therapist, Rebecca Moore. She was wonderful to deal with! I was kept comfortable and EVERYONE was pleasant from check-in to discharge. There were no extended waiting periods and staff called my ride when appropriate. Nice job everyone! (Ambulatory Surgery Center) Annette Spencer, RN in Ambulatory Surgery Center was very thorough and professional. She kept my wife and I informed of everything at all times. She dealt with any adversity that came her way, was very professional and was a great representative of your Health System. First time having surgery at NorthPointe Ambulatory Surgery Center. I was impressed by the environment, staff and my care. Dr. Michael Donnelly, Urology, is the greatest! He is a very caring doctor. (Ambulatory Surgery Center) Amy Powers, RN did my triage and was amazing! I’ve never had a nurse treat me as well as she did. (Emergency Department) My nurse Priscilla Sandoval, RN was very nice and very thoughtful. (Emergency Department) Katie Lyons, RN in the Emergency Department was really caring. She said that if I had any questions I could call and ask for her and she’d be more than happy to help me. I just wanted to give a nice comment on Dr. Shawn Wilson, Emergency Physician. He was wonderful – very kind and very respectful in the way he talked to me. I really appreciated that. Overall cleanliness and wait period was very good. I’m very impressed! NorthPointe is the only Immediate Care that I would like to go to. I was treated extremely well for being just a visitor in Beloit Hospital. I wish more hospitals would treat people the way you treated me. (Emergency Department)

Our Values in Action Nominations compiled by Ami Meinke, Human Resources. In recognition and appreciation of outstanding effort and service to our patients, visitors or fellow staff members… the following individuals received an Employee to Employee Values Lynn Moist, BMH – Multi Care Center, Satisfaction Mary Lou Christensen, BMH – Oncology, Satisfaction Rose Schoon, NP – Radiology, Quality Mark Maxted, BMH – Hospice, Engagement Tracy Anderson, BMH – Cardiac Intensive Care Unit, Quality Stacy Stout, BMH – Electrocardiology, Satisfaction Amanda Estes, BMH – Cardiac Intensive Care Unit, Integrity Nicole McBride, BMH – Education, Engagement Paige Medearis, BMH – Hospice, Satisfaction Jana Ahles, BMH – Advanced Joint Care Center, Engagement, Satisfaction Tracy Keyes, BMH – Emergency Department, Satisfaction Donna Jacobson, NP – Administration, Satisfaction Melissa Corum, BMH – Nursing Administration, Engagement

Recognition form. You will find tablets with these forms located in your workgroup so you can recognize your coworkers when you see them living our values. Michelle McManus, BMH – Emergency Department, Engagement Colleen Thomson, BMH – Family Care Center, Engagement Teresa Johnston, BMH – Environmental Services, Engagement, Satisfaction Danielle Grover, BMH – Dialysis, Engagement Julie Riese, NP – Riverside Terrace, Quality Laura Schultz, BC – Registration, Satisfaction Cheri Goodwin, BMH – Emergency Room, Engagement Molly Folts, BMH – Family Care Center, Engagement Terra Ferguson, BMH – Family Care Center, Engagement Jessie Faralli, BMH – Family Care Center, Engagement Kim Dewey, BMH – ET/Urology, Satisfaction Sophia Lindsey, BMH – Laboratory, Satisfaction

Parking Lot Improvements Continue Parking renovations have moved to the east lots at Beloit Memorial Hospital. The finished product will provide a welcoming first impression to our patients and visitors and improve safety in both the front parking lots.

Please remember that to ensure we have adequate parking for our guests, parking in the main lots to the south of the main entrance is for patients and visitors only for the duration of the project.

Additional parking is available just across Hart Road in an area of the Shopko parking lot between the seasonal plant sale area and Pizza Hut. Please remember to be safe and do not walk into the construction area for any reason. The construction area is clearly marked with bright orange safety fencing. Vehicles will be allowed through the site throughout construction, but all pedestrian traffic is prohibited at all times – even when the construction has ended for the day.

Nursing Collaborative Practice Update by Lisa Loomis, RN The Nurse Collaborative Practice Committee (NCP) has a new co-chair Kristy Dollinger. She is replacing Janelle Dietrich who has served in this position for the last two years. Kristy will be serving with Hollie Crocker. Kristy has been with Beloit Health System for over four years and is one of our float pool nurses and has been with this committee since its inception. Congratulations Kristy! The NCP has several ongoing projects one of which is the Joint Commission tracers. We have teams that go around on the floors to check on the personalization of our care plans for patients and monitor the handwashing rules

for all care providers. These will continue until we have the visit from Joint Commission this year.

are going to be a preceptor in the future this refresher is mandatory. Check in Relias for the signup.

Our Education Sub-Committee is finalizing another project for the nurses. It’s our Nurse Refresher in September. A few of the items to be covered this session are sepsis items, new epidural and stroke information. This refresher will run about 4 hours and RNs need to register in Relias. This is required for all inpatient RNs.

And our Transition of Care Sub-Committee is concentrating on readmission issues. This is a big item for our health system and the committee is working with several different areas to help with this project.

The Education Sub-Committee is also working on the Preceptor refresher that will be held in October. If you are a preceptor currently or

The Nurse Collaborative Practice Committee meets monthly and if you are a nurse and are looking to be part of a committee just talk to you director.

Did You Know? The laboratory has 79 employees located at Cancer Care, Beloit Clinic, Beloit Hospital, and North Pointe. The employees are Pathologists, Medical Laboratory Scientists, Medical Laboratory Technicians, Phlebotomists, Pathology Secretaries, and Histology Technicians. The laboratory plays a crucial role in the detection, diagnosis, and treatment of patients. Approximately 70% of doctors’ decisions regarding a patient’s diagnosis and treatment, hospital admission and discharge plans are based on lab results. Average BHS Laboratory testing volumes by department in 2017 • Chemistry: 1868 tests per week • Hematology: 1047 CBC’s per week, plus sedimentation rates, H&H, and reticulocyte counts • Coagulation: 356 PT/INRs tests per week, plus APTTs, D-Dimers and Fibrinogens • Urinalysis: 456 UA tests per week, plus pregnancy tests, toxicology, RPR’s, H Pylori, occult blood, etc. • Phlebotomy: 1,856 blood draws per week, plus fingerstick glucose, fingerstick INR tests, etc. • Blood bank products issued in 2017: 1,574 PRBC’s/166 SDP’s /227 FFP/23 CRYO • Laboratory processing: 39,000 tests in 2017 sent to Reference labs During lab week, the lab made baskets to have a raffle. The baskets brought in $2,707 dollars. We will divide this between the charities listed below.

Project 16:49 is a local non-profit organization serving Rock County’s unaccompanied homeless teens. 16:49 is the time between school ending one day and starting the next. Visit their website for more information. https://www.

Beloit Domestic Violence Survivor center offers a 24-hour Crisis Line 365 days/year, (608)3651119 or (608)364-1065. Women can find safety and independence through a variety of services. Information and referral services are available 24-hours a day, every day. Legal advocacy is available for assistance with restraining orders and Victim Service Representatives. They have a Children’s Program that helps children affected by domestic violence.

EVERYBODY HAS A ROLE TO PLAY IN PREVENTING SUICIDE Understanding the issues concerning suicide and mental health is an important way to take part in suicide prevention, help others in crisis, and change the conversation around suicide. Our Counseling Care Center’s Employee Assistance Program (EAP) provides confidential, professional assistance to employees and their dependents who need help with personal problems. Feel free to reach out to the EAP staff in the Counseling Care Center with any questions or concerns at (608) 364-5686.

Way To Go! Julie Ewers, RN Congratulations to Julie Ewers, RN, who works with Dr. Gianvecchio in our Pediatrics Department. She recently sat for and successfully passed her exam to become a Certified Pediatric Nurse. Congratulations Julie!

Fall is Coming! by Deb Brigham/Gifts from the Hart I’m anxiously awaiting the signs of fall. I love the crisp clean colors of the season, the bright oranges, crisp gold’s and rustic brown tones. We’re working on bringing in many different items to extend that crisp, clean look to the Gift Shop as well. We continually strive to bring in new, and of course, unique items of good value to contribute to the fun experience in our shop. We’ll be bringing down Halloween in the Sheila’s seasonal corner of the store very soon to give us a “spooky” new look. We’ve sold down our

garden and summer items quite well, to make room for all the fun to come. But there are still sales on the remaining items, so come on down and check out the great deals. We will be changing out our fashion area next to show off our awesome new selections of fashion accessories including: scarves and hats, poncho’s and gloves and other fun fashion lines, as well as new purses and jewelry for fall and winter. We are looking forward to serving you.

Beloit Health System

Corporate Cup Challenge Team Shows Team Spirit Beloit Health System’s team is off and running in the first Corporate Cup Challenge. Employees participated in the 1 Mile Kick-Off Walk, 5K Race, Executive Challenge, Basketball Shoot, Bowling and Swimming. Remaining teams are

getting ready for Dodgeball, Volleyball, and Trivia this week. When you see the team members, stop them and ask how much fun they had in the

Challenge. It might be something you’ll want to do next September when Beloit Health System participates in the second Corporate Cup Challenge!

Beloit Health System Corporate Cup Challenge Participants: Rosa Heeg, Debbie Stowers, Bob Sage, MD, Matt Kopp, Andrea Amend, John Littlefield, Justin Wiltse, Lisa Loomis, Jessica Wicks, Ellen Rippl, Nicole Chen, Karlie Wellnitz, Tracy Markley, Dawn Hudson, Scott Markley, Kyle Dopkins, Brittany Keyes, Keith Hoekman, Haley Seach, Joe Martin, Julie Pryce, Molly Carl, CodyMonyelle, Janelle Dietrich, Beth Bailey, Chantel Dresser, Rebecca Morrison, Nanci St. John, Cindy Weatherall, Christina Gomez, Breanna Ryan, Randi Bull, Terri Lockwood, Tom McCawley, and Kris Latka.

Connecting Together September 2018  
Connecting Together September 2018