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BEFCA

business English for careers

2011 English executive programmes for careers business English soft skills residential executive programmes in England one:one tailored training corporate masterclasses

BEFCA

business English for careers

entirely focused on your specific needs

professional training for business people

www.befca.com


what we do

W

e offer unique and tailored courses with an experienced Business English Trainer available to support you 24/7.

All courses are thoroughly planned to suit the learner´s particular needs and requirements, helping them to work more successfully in a competitive and international environment.

why a business English trainer A Business English Trainer outlines a personalised English language training to suit your own needs and priorities. We:

will work with you made to measure training programmes based on your background and work experience;

will provide you with the necessary backup and assistance, helping you to get your message across accurately;

will stretch you further and boost your confidence.

one:one training From a detailed needs analysis to a fully tailor-made training course focused on the client´s language needs, expectations and professional challenges. Ideal for professionals who need an accelerated improvement in their English skills It will provide you with a friendly, yet serious and professional relationship

BEFCA

business English for careers

www.befca.com


BEFCA

business English for careers

our key team Sara GuimarĂŁes is an experienced certified Business English

Trainer and member of IATEFL (International Association of Teachers of English as a Foreign Language ) from University of Cambridge. She has been working for the past 8 years with private and corporate clients, helping them to achieve their best performance in all Business English skills. She volunteers for TED TALKS as a translator.

George Sandford

was born in Manchester and brought up in London, from a childhood of illiteracy and dyslexia, George has made an incredible journey that has taken him through national and commercial radio appearances, community work, international conferences, working with management gurus and publishing with Cambridge University Press. George has recently partnered with BEFCA to deliver 2-day HR courses in Lisbon and Oporto.

Jorge de SĂĄ Gouveia is currently finishing his doctorate in Business Communication in the Complutense University of Madrid (UCM). His career has been divided into university teaching and corporate training with expertise in creative writing, storytelling in business , advanced writing and business speaking techniques.


BEFCA business English for careers

Business English Programmes Business English soft skills supply professionals with the most intensive and shortest training in the most significant work skills. in

business English soft skills

meetings and hard negotiations Language of meetings: preparation, proposals and offers, deadlocks, reaching agreement Language of negotiations: types of negotiations, settling matters, offering counterproposals, breakthrough bargains Building rapport Cross cultural awareness

successful presentations Powerful openings and closings Smooth structure Voice power and body language Storytelling Visual aids Facts and figures Impact techniques Q&A sessions

socialising and networking Welcoming visitors Entertaining Business meals From small talk to business The role of humour in different cultures Feedback strategies Building rapport Active listening

To keep up with the main challenges our clients face, we are always committed to constantly customize our training materials with the most updated and relevant materials available in the market. Length of training 30 hours Levels From beginner to advanced: the contents will be tailored to the client´s current level Location We´ll commute to the site of your convenience, whether at your office, company or home. Dynamics one:one/ executive group Schedule Client´s best interest

professional telephoning Getting through Dealing with communication problems Making and confirming arrangements Making and dealing with complaints Customer care tips Making and reacting to proposals Reachment agreements Active listening

BEFCA

contact us Currently we provide direct training in Lisbon and surrounding areas. Depending on our agenda, we are able to run intensive courses and seminars worldwide. Please reach us at any time and let us know about your needs. befca@befca.com

business English for careers

| (+351) 91 31 000 71

www.befca.com www.befca.com


BEFCA business English for careers Business English careers are built on skills-based intensive practice and realistic scenarios to provide our clients with the confidence and knowledge to work in an international setting.

Finance & Banking Simulated negotiations and business meetings Analysis of the financial aspects of a company’s business Clients´ protfolio and asset management Investments and the stock market Commercial, retail and private banking Talent retention

Human Resources* latest HR terminology and ideas Practical templates for typical HR correspondence Highly realistic case studies and scripts * 2 day intensive training facilitated by George Sandford, author of English for Human Resources, Cambridge University Press

Hospitality & Tourism Language of hosting and entertaining Building rapport and raising awareness to cultural differences International Cuisine Designing personal touch in customer service Language of negotiations: sales and purchases Dealing with crisis

International Lawyers Legal vocabulary expansion Effective communication skills for meetings and negotiations Effective participation in discussions Giving presentations on legal topics of your choice Written communication including email, reports and formal letters

International Trading Offers: a sales pitch, the AIDA approach to sales, a request for proposal, an offer letter Negotiations: tips for successful negotiations Orders: telephone orders, online orders, numbers and figures, contract terms and phrases Dealing with problems over the tephone, online, and in writing

Marketing & Advertising Language of presentations: powerful pitchings Business writing for marketing professionals Language of meetings: kick-off, brainstorming, team meetings Branding awareness: language focus

Project Management Lamguage of meetings, presentations Scope analysis and report writing Project communications: reporting progress, socialising, rapport building, relationship management Working with international project staff Negotiations

Automotive Industry Functional language regarding the automotive industry Explaining processes and car components Performance adn technical specifications design and future trends

Energy Sector Practical language skilss developed through discussion, role-plays, presentations, vocabulary development and language analysis in relevant contexts


BEFCA business English for careers

Engineering Technical language concerning manuals, the construction industry, tools and equipment, computer-assisted design (CAD), safety issues and engines, power and mechanics

Academic Purposes Language of presentations for professors Masters preparation:admission interview Writing for academic purposes Technical language expansion

business English careers To keep up with the main challenges our clients face, we are always committed to constantly customize our training materials with the most updated and relevant materials available in the market.

BEFCA

Length of training 50 hours Levels From pre-intermediate to advanced: the contents will be tailored to the client´s current level

Politics & Diplomacy Fluency development regarding high-level discussions, media briefings and international negotiations. Writing development for political purposes Current international issues

Location We´ll commute to the site of your convenience, whether at your office, company or home. Dynamics one:one/ executive group Schedule

Medicine Specializations Rephrasing, encouraging and prompting Discussing and explaining a diagnosis Common medical abbreviations Abstracts Language of presentations for academic purposes

Real Estate The housing market: describing changes,trends and forecasting The language of contracts Finance and banking : building relations International partnerships Language of negotiations

Client´s best interest

contact us Currently we provide direct training in Lisbon and surrounding areas. Depending on our agenda, we are able to run intensive courses and seminars worldwide. Please reach us at any time and let us know about your needs. befca@befca.com

| (+351) 91 31 000 71


BEFCA business English for careers

360 º Degree Executive your business field expertise vocabulary fluency

A complete package for business executives who need a 360º training in Business English

meetings and hard negotiations Language of meetings: preparation, proposals and offers, deadlocks, reaching agreement Language of negotiations: types of negotiations, settling matters, offering counterproposals, breakthrough bargains Building rapport Cross cultural awareness

successful presentations Powerful openings and closings Smooth structure Voice power and body language Storytelling Visual aids Facts and figures Impact techniques Q&A sessions

socialising and networking Welcoming visitors Entertaining Business meals From small talk to business The role of humour in different cultures Feedback strategies Building rapport Active listening

professional telephoning Getting through Dealing with communication problems Making and confirming arrangements Making and dealing with complaints Customer care tips Making and reacting to proposals Reachment agreements Active listening

360º degree executive

Length of training 70 hours Levels From pre-intermediate to advanced: the contents will be tailored to the client´s current level Location We´ll commute to the site of your convenience, whether at your office, company or home. Dynamics one:one/ executive group Schedule Client´s best interest


BEFCA

business English for careers

Special Programmes Career Shift

details

English for job seekers

one:one | maximum individual attention

CV /resumé/cover letter mastering tough job interviews applying internationally secondment and relocation processes social media branding

Dynamics

intensive training for job seekers who need to apply for international positions

Length of training 30 hours (recommended) Schedule Client´s best interest

Interpersonal Connections Business Storytelling

staff engagement unfolding the company´s emotional drive

Dynamics executive group

crafting a strategic story leadership case studies

details

intensive training for business leaders who want to unlock their storytelling potential

Length of training 12 hours (two-day training course) Schedule Client´s best interest

conveying the message to the market

Interpersonal Connections Cross cultural awareness

conflict prevention and resolution values and ethics international business management cultures

Dynamics one:one | executive group

intercultural etiquette building interpersonal relationships

details

intensive training for leaders who want to build solid rapport to international counterparts

Length of training 12 hours (two-day training course) Schedule Client´s best interest


BEFCA business English for careers

English in England

*

* in partnership with Linguarama London, executive training in language, communication and culture

Benefits Taking a Business and Professional English language course in the UK provides participants with the opportunity to meet and work with like-minded professional people from all over the world. Each year we support our clients in this truly international experience.

Business English in UK All *Business English centres in the UK - London, Stratford-upon-Avon and Cheney Court, near Bath - have been inspected and accredited for the teaching of English by the

Residential Concept The Residential Executive Programme is designed to give you a course of maximum intensity – combining professional language training designed to meet your needs with an extensive social programme. This gives you the opportunity to concentrate fully on the main aim of learning English, both in and out of the classroom (for example during meal times, coffee breaks or over a drink at the bar). The residential concept encourages interaction between business and professional people from many countries, offering a unique insight into a variety of cultures and business practices. It also provides an ideal opportunity for networking. Optional Communication Activities are offered such as meetings, negotiations, discussions, presentations and fluency workshops incorporating issues such as Human Resources, Marketing and Finance. These enable you to develop your skills through realistic business simulations.

For more information about residential programmes: befca@befca.com (Sara GuimarĂŁes)

After lessons it is also possible to take part in a variety of sporting activities, such as tennis, football, jogging and fitness training.

BEFCA

business English for careers

www.befca.com www.befca.com


BEFCA

business English for careers

CONTACTS For more information or advice on the most suitable Business English programme or any aspect of language training, please contact:

Sara Guimar達es: befca@befca.com | sarag@befca.com | (+351) 91 31 000 71

Currently we provide direct training in Lisbon and surrounding areas. Depending on our agenda, we are able to run intensive courses and seminars worldwide.

We are always available to provide online training wherever you are: we have students from Brazil, Angola and Russia.

Please reach us at any time and let us know about your needs.

BEFCA

business English for careers

www.befca.com

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business English training for business people

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