Microsoft CRM Services For Your Business Microsoft is the world leader in Customer Relationship Management (CRM) for good reasons. For one thing, Microsoft CRM Services enable your sales staff to manage customer relations as part of Microsoft Outlook - in other words, with software your employees already know how to use. All of your customers' data and communications - emails, contact information, appointments, and tasks - are in one place, so that your sales reps can do sales and not waste their time with administration. Microsoft Outlook is already the leading customer communication tool worldwide. What Microsoft Dynamics CRM does is extend Microsoft Outlook's reach by making it a tool for managing all customers' information - lead information, sales call information, marketing pitches, and so on - together in one central place which your marketing and sales staff can access instantly from anywhere there is an Internet connection. The right information is directed to the right people at the right time, no matter where they are. Microsoft Dynamics CRM 3.0 should be considered as very flexible, programmable and customizable CRM application, really it is a heaven for Microsoft .Net and SQL developers. In this small article we will give you highlights on the integration techniques. Special credits should be given Microsoft SQL Server cross-platform integration options, such as Linked Server. Moreover, companies which opt for Microsoft CRM SaaS can not only eliminate all programming, but also the need to install and run Microsoft Dynamics CRM on its own computer. This can be the smartest, most cost-effective option for smaller businesses, since it alleviates the bother of software maintenance, support, and ongoing operation as well as reducing the upfront expense of software purchase, installation, and modification. The Software as a Service provider handles all the details including training your employees for a fixed, low monthly fee, and your business can be up and running Microsoft Dynamics CRM immediately. Working Off-line. When your sales people are traveling, they can not have permanent connection to your MS CRM web server. Instead, you use Microsoft CRM Outlook client. CRM object/table. Microsoft CRM is CRM application, maintained and supported by Microsoft Business Solutions. Microsoft CRM utilizes majority of the Microsoft technologies: Windows Active Directory, SQL Server, MS Exchange, BizTalk (integration with MS Great Plains, and soon with Navision), Message Queuing, .Net web services to name a few. There is market demand on the efficient integration of MS Office documents into Microsoft CRM. Let's take a look at the options:
Once you have gone through all of the systems and infrastructure of your business through a CRM audit, you will want to participate in training of yourself and your employees on how to maximize your return on your Microsoft CRM investment. This is done via detailed how to training on Microsoft Dynamics. There is never a charge for extra people attending the training services, and the training that is offered to you is the best and fastest. This is due to a highly functional, real time CRM training program. For more details Please Visit: http://crmperth.com.au/ and do a mail enquiry@CRMperth.com.au You can call on the no.: (08) 9325 4505.