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·· contact Student Services who will help you take the concern further ·· if you have a serious grievance, including bullying or harassment, go straight to Student Services.

Emergency College Closure In exceptional circumstances, such as extreme weather conditions, we may have to close the College. Check our local Heart Radio station or their website at www.heartbedford.co.uk, our website www.bedford.ac.uk, our official Facebook and Twitter pages and main switchboard.

Fees & Refunds Students’ fees are normally due in full on enrolment. In certain circumstances fees may be refunded, waived or paid by instalments in accordance with the fees policy agreed by the Chief Executive. Where a student’s fees are to be paid by a third party (e.g. an employer or a student loan), written evidence of their commitment to pay these fees is normally required at enrolment. An invoice will be raised and is payable by return. If satisfactory evidence of a sponsor’s commitment is not presented to the College, the student must sign a declaration of personal responsibility in case the sponsor, for whatever reason, does not pay. 37

Higher Education Student Handbook 2016-17  

Bedford College

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