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Traits of a Good Effective Leader: ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

Sets forth clear expectations to the team and explains the purpose. Continues to develop pieces of training that enhance employee growth. Looks at the problem, not the person. Works with employees on the front line. Is always approachable and accessible. Uses positive reinforcement, even when dealing with poor performance. Acknowledges outstanding performance and accomplishments whenever possible. Regularly checks in with front line staff, not just when an issue arises. Identifies leaders within the team and begins to develop their skills. Understands company goals and objectives and continues to communicate that to staff. Celebrates small wins. Hold staff accountable but reserves judgment. Takes accountability for actions and does not make excuses. Shares credit of accomplishments with frontline staff. Understands the need for work/life balance. Has employees feel empowered when a one on one meeting is complete. Provides constant encouragement.

Traits of Ineffective Leadership: ● ● ● ● ● ● ● ● ● ● ● ● ●

Sets for expectations to the team without any purpose or simple guidelines. Ridicules and humiliates employees consistently often in front of other staff members. Uses fear-based management to get staff to get goals done (constant threats of write-ups, termination). Not accessible and approachable. Focuses only on company goals and the bottom line. Makes employees feel bad for taking time off or taking a vacation. Gets angry when employees call off sick. Takes the credit on all accomplishments. Unwilling to listen to ideas or take criticism. Considers employees with conflicting opinions, "troublemakers" and "ones to watch." Holds staff accountable for things he or she is unwilling to hold themselves responsible for. Hovers over staff when things need to get done. Has employee feeling humiliated or two-feet tall when a one on one meeting occurs.

As a manager, I am continually reviewing and checking myself to determine which of the traits I am using. Let us look at the scenario below and look at how these traits above apply. Scenario 1: